SNAP Benefits in Hawaii: How to Apply and Qualify

Find out if you qualify for SNAP in Hawaii. See income limits, benefits, and how to apply, use, and manage your benefits.

Apr 7, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in Hawaii: How to Apply and Qualify

Find out if you qualify for SNAP in Hawaii. See income limits, benefits, and how to apply, use, and manage your benefits.

Apr 7, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in Hawaii: How to Apply and Qualify

Find out if you qualify for SNAP in Hawaii. See income limits, benefits, and how to apply, use, and manage your benefits.

Apr 7, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in Hawaii: How to Apply and Qualify

Find out if you qualify for SNAP in Hawaii. See income limits, benefits, and how to apply, use, and manage your benefits.

Apr 7, 2025

Rishi Ahuja

Rishi Ahuja

SNAP Benefits in Hawaii: How to Apply and Qualify

Find out if you qualify for SNAP in Hawaii. See income limits, benefits, and how to apply, use, and manage your benefits.

Apr 7, 2025

Rishi Ahuja

Rishi Ahuja

SHARE

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The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Hawaii, helping them purchase groceries and maintain a healthy diet.

SNAP Income Limits and Benefit Amounts in Hawaii

SNAP income limits are set by the Hawaiʻi Department of Human Services based on federal poverty guidelines. Maximum benefit amounts are set by the U.S. Department of Agriculture and adjusted for Hawaii's higher food costs. The figures below are effective from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $1,876, Maximum Benefit Amount: $517

  • Household Size 2: Gross Monthly Income Limit: $2,546, Maximum Benefit Amount: $948

  • Household Size 3: Gross Monthly Income Limit: $3,217, Maximum Benefit Amount: $1,357

  • Household Size 4: Gross Monthly Income Limit: $3,887, Maximum Benefit Amount: $1,723

  • Household Size 5: Gross Monthly Income Limit: $4,558, Maximum Benefit Amount: $2,046

  • Household Size 6: Gross Monthly Income Limit: $5,229, Maximum Benefit Amount: $2,456

  • Household Size 7: Gross Monthly Income Limit: $5,899, Maximum Benefit Amount: $2,714

  • Household Size 8: Gross Monthly Income Limit: $6,570, Maximum Benefit Amount: $3,102

  • For each additional member: Add $671 to the gross income limit and $388 to the maximum benefit amount.

For the most current information, please check the official Hawaiʻi DHS SNAP page.

Eligibility Criteria for SNAP in Hawaii

To qualify for SNAP in Hawaii, households must meet several requirements based on their specific circumstances. The primary criteria involve income, residency, citizenship, and work obligations.

  • Income Limits: Most households must meet a gross income test. However, under Broad-Based Categorical Eligibility (BBCE), this limit is higher, and asset tests are waived. Households with an elderly or disabled member only need to pass a net income test.

  • Residency Requirements: Applicants must be residents of Hawaii and apply through the state's Department of Human Services.

  • Citizenship Status: U.S. citizens and certain "qualified" non-citizens are eligible. While undocumented immigrants cannot receive benefits, they may apply for eligible children or other household members.

  • Work Requirements: Able-bodied adults aged 16-59 must typically register for work. Those aged 18-54 without dependents are limited to three months of SNAP in a three-year period unless they work or train at least 80 hours a month. Exemptions apply.

  • Special Conditions: Seniors (60+) and people with disabilities may deduct certain medical costs and are exempt from the gross income test. College students face restrictions unless they meet an exemption, such as working 20 hours per week or caring for a child.

Applicants must also provide Social Security numbers, prove their identity, and complete an interview. For complete eligibility rules, consult the official Hawaiʻi SNAP website.

How to Apply for SNAP Benefits in Hawaii

Hawaii residents can apply for SNAP benefits through several methods. You can submit an application online, in person at a local processing center, or by mailing a completed form.

Online Application

Applying online is often the fastest way to submit your information. You can access the digital application portal through the official Hawaiʻi DHS SNAP page, which provides step-by-step guidance for completing the process.

In-Person Application

For those who prefer face-to-face assistance, applications can be submitted in person. You can find a list of processing center locations and their operating hours on the DHS website to plan your visit.

Application by Mail

You may also apply by mail. The required application form is available for download on the official SNAP website. After filling it out, mail the completed form to the appropriate processing center address listed online.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Hawaii

In certain situations, Hawaii residents can access special SNAP services. These programs offer expedited benefits, disaster relief, replacement for lost food, and waivers for purchasing hot meals in emergencies.

Expedited Supplemental Nutrition Assistance Program (Expedited SNAP)

This program gives immediate food assistance to households with very little cash or resources. It allows them to get help without waiting the normal 30-day processing time for applications.

Eligibility is for households with less than $150 in gross monthly income and under $100 in liquid resources. It also covers those whose combined income and resources are below their monthly rent or mortgage and utilities. Migrant or seasonal farm workers with very low resources also qualify.

To apply, submit a standard SNAP application and ask for “expedited service.” The agency screens requests on the day of contact. If the criteria are met, benefits are issued within seven days.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides short-term food benefits after a presidentially declared disaster. It is for people who do not receive regular SNAP benefits or to supplement existing households affected by the disaster.

To qualify, you must be a resident or worker in a county named in a D-SNAP announcement. You must have suffered disaster-related income loss, property damage, or other allowable expenses, such as those from the Maui wildfires.

Wait for an official announcement that D-SNAP is open. Apply in person or through a designated option during the application window with an ID and proof of residence or work. Current SNAP households can request a disaster supplement from their local office.

SNAP Replacement Benefits for Disaster Food Loss

This service lets current SNAP recipients replace benefits used to buy food that was destroyed. This includes food lost in a disaster, such as from extended power outages after a fire.

Any SNAP household in a county named in a USDA waiver that lost food due to the specific event is eligible. In some cases, mass replacements may be issued automatically to all affected households.

If a mass replacement is not issued, you must submit a Replacement Request Form. This should be sent to a local processing center within 10 days of the food loss. A brief written statement of the loss is required. Find guidance on each waiver notice.

Hot Foods Purchase Waiver

This waiver temporarily allows SNAP households in declared disaster areas to buy hot, ready-to-eat meals. This is for situations where cooking facilities are unavailable, as seen after the August 2023 fires.

All SNAP households in the counties and dates listed in the USDA waiver are eligible. No separate enrollment is required to use this benefit. Retailer systems are automatically adjusted to accept EBT cards for hot food transactions during the waiver period.

There is no application. Simply use your EBT card at participating retailers. Monitor the USDA waiver page for the official start and end dates of the waiver period.

How to Use Your SNAP Benefits in Hawaii

Once approved for SNAP, you need to know how to use your benefits effectively, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you access your SNAP funds. It is a government-issued card that holds your monthly food benefits electronically. Think of it as a special debit card just for purchasing eligible food items from authorized retailers.

Using it is simple. At checkout, you swipe or insert your EBT card into the point-of-sale terminal, just like a regular debit or credit card. You will then enter your Personal Identification Number (PIN) to authorize the purchase and complete the transaction.

What Can You Buy with SNAP Benefits?

Your EBT card can be used to purchase most staple food items. The program is designed to cover groceries that you would typically prepare at home, helping you maintain a healthy diet for your household. Eligible items include:

  • Fruits and vegetables

  • Dairy products

  • Breads and cereals

  • Meat, poultry, and fish

  • Snack foods and non-alcoholic beverages

It is also important to know what you cannot buy with SNAP. The benefits are strictly for food items and exclude several categories of products, including prepared meals and non-food goods. Ineligible items include:

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food products like cleaning supplies, paper goods, and pet food

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, supermarkets, and corner stores across Hawaii. Many farmers’ markets also accept EBT, allowing you to purchase fresh, local produce. Look for signs indicating EBT acceptance at store entrances or checkout counters.

Online grocery shopping is also an option in Hawaii. Major retailers like Amazon and Walmart accept EBT for eligible food purchases, offering delivery or pickup services. This adds flexibility for households to get their groceries conveniently.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your budget. You can earn cash back on groceries at retailers like Target, Walmart, and Dollar Tree. It also offers cash back for using services like Uber and Lyft, putting money back in your pocket.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's needs.

EBT Deposit Schedule in Hawaii

In Hawaii, SNAP benefits are deposited over two days each month. The specific date is determined by the first letter of your last name. Knowing your deposit date helps you plan your grocery shopping and budget effectively.

  • Last names A-I: Benefits are available on the 3rd of the month.

  • Last names J-Z: Benefits are available on the 5th of the month.

For a detailed breakdown, check out our guide on the EBT deposit schedule in Hawaii. It also covers common reasons why your benefits might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log in to the official EBT cardholder portal to view your current balance and transaction history.

  • Benny App: Use the Benny app to check your balance and transactions in real time by linking your EBT card.

  • Phone Call: Call the toll-free customer service number on the back of your card for automated balance information.

  • Store or ATM Receipt: Your remaining balance is often printed on your receipt after making a purchase or a cash withdrawal.

For more details on each method, check our guide on the EBT Balance Check in Hawaii.

How to Renew Your SNAP Benefits

To maintain your SNAP benefits, you must recertify your eligibility, usually every six to twelve months. Hawaii's Department of Human Services will mail you a recertification packet before your benefits expire. This packet contains the necessary forms you need to complete and return.

You will need to submit updated documents, like recent pay stubs, proof of housing costs, and utility bills. Completing your recertification on time prevents any interruption in your monthly food assistance, keeping your household's food budget on track.

EBT Customer Support in Hawaii

Need help with your EBT card or benefits? Hawaii provides several customer support channels. Our guide on EBT customer service in Hawaii lists contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Hawaii

  • Phone Support: You can reach EBT customer service by calling the toll-free number at 1-888-328-4292. The automated system is available 24 hours a day, seven days a week.

  • Card Replacement: Report a lost, stolen, or damaged card right away. A representative can deactivate your old card and mail you a new one.

  • PIN Management: If you need to change your PIN or have forgotten it, you can reset it through the automated phone service.

  • Balance and Transaction History: Use the phone line to get your current balance or hear your recent transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. These offices, often part of the Department of Human Services (DHS), provide direct support for applications, recertification, and other case-specific questions.

  • Online Locator: Most state government websites feature an office locator tool. Enter your zip code to find the address, hours, and contact details for the nearest office.

  • Phone Support: Call your state's SNAP information hotline. A representative or automated system can provide you with the location of nearby offices.

  • Appointments: Some offices may recommend or require booking an appointment online or by phone. This can reduce wait times and ensure a staff member is available to help you.

Multi-Langual Support

Hawaii provides SNAP application materials and assistance in several languages to support non-English speakers. This helps residents with diverse linguistic backgrounds access food benefits. Important documents and customer service support are often available in the state's most commonly spoken languages, making the process more accessible.

  • Tagalog

  • Ilocano

  • Japanese

  • Spanish

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app helps you manage your SNAP benefits by letting you check your EBT balance and transactions in real time. This makes it easier to track your spending and plan your budget.

You can also earn cash back on groceries and other items at participating stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can support your household.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Hawaii, helping them purchase groceries and maintain a healthy diet.

SNAP Income Limits and Benefit Amounts in Hawaii

SNAP income limits are set by the Hawaiʻi Department of Human Services based on federal poverty guidelines. Maximum benefit amounts are set by the U.S. Department of Agriculture and adjusted for Hawaii's higher food costs. The figures below are effective from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $1,876, Maximum Benefit Amount: $517

  • Household Size 2: Gross Monthly Income Limit: $2,546, Maximum Benefit Amount: $948

  • Household Size 3: Gross Monthly Income Limit: $3,217, Maximum Benefit Amount: $1,357

  • Household Size 4: Gross Monthly Income Limit: $3,887, Maximum Benefit Amount: $1,723

  • Household Size 5: Gross Monthly Income Limit: $4,558, Maximum Benefit Amount: $2,046

  • Household Size 6: Gross Monthly Income Limit: $5,229, Maximum Benefit Amount: $2,456

  • Household Size 7: Gross Monthly Income Limit: $5,899, Maximum Benefit Amount: $2,714

  • Household Size 8: Gross Monthly Income Limit: $6,570, Maximum Benefit Amount: $3,102

  • For each additional member: Add $671 to the gross income limit and $388 to the maximum benefit amount.

For the most current information, please check the official Hawaiʻi DHS SNAP page.

Eligibility Criteria for SNAP in Hawaii

To qualify for SNAP in Hawaii, households must meet several requirements based on their specific circumstances. The primary criteria involve income, residency, citizenship, and work obligations.

  • Income Limits: Most households must meet a gross income test. However, under Broad-Based Categorical Eligibility (BBCE), this limit is higher, and asset tests are waived. Households with an elderly or disabled member only need to pass a net income test.

  • Residency Requirements: Applicants must be residents of Hawaii and apply through the state's Department of Human Services.

  • Citizenship Status: U.S. citizens and certain "qualified" non-citizens are eligible. While undocumented immigrants cannot receive benefits, they may apply for eligible children or other household members.

  • Work Requirements: Able-bodied adults aged 16-59 must typically register for work. Those aged 18-54 without dependents are limited to three months of SNAP in a three-year period unless they work or train at least 80 hours a month. Exemptions apply.

  • Special Conditions: Seniors (60+) and people with disabilities may deduct certain medical costs and are exempt from the gross income test. College students face restrictions unless they meet an exemption, such as working 20 hours per week or caring for a child.

Applicants must also provide Social Security numbers, prove their identity, and complete an interview. For complete eligibility rules, consult the official Hawaiʻi SNAP website.

How to Apply for SNAP Benefits in Hawaii

Hawaii residents can apply for SNAP benefits through several methods. You can submit an application online, in person at a local processing center, or by mailing a completed form.

Online Application

Applying online is often the fastest way to submit your information. You can access the digital application portal through the official Hawaiʻi DHS SNAP page, which provides step-by-step guidance for completing the process.

In-Person Application

For those who prefer face-to-face assistance, applications can be submitted in person. You can find a list of processing center locations and their operating hours on the DHS website to plan your visit.

Application by Mail

You may also apply by mail. The required application form is available for download on the official SNAP website. After filling it out, mail the completed form to the appropriate processing center address listed online.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Hawaii

In certain situations, Hawaii residents can access special SNAP services. These programs offer expedited benefits, disaster relief, replacement for lost food, and waivers for purchasing hot meals in emergencies.

Expedited Supplemental Nutrition Assistance Program (Expedited SNAP)

This program gives immediate food assistance to households with very little cash or resources. It allows them to get help without waiting the normal 30-day processing time for applications.

Eligibility is for households with less than $150 in gross monthly income and under $100 in liquid resources. It also covers those whose combined income and resources are below their monthly rent or mortgage and utilities. Migrant or seasonal farm workers with very low resources also qualify.

To apply, submit a standard SNAP application and ask for “expedited service.” The agency screens requests on the day of contact. If the criteria are met, benefits are issued within seven days.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides short-term food benefits after a presidentially declared disaster. It is for people who do not receive regular SNAP benefits or to supplement existing households affected by the disaster.

To qualify, you must be a resident or worker in a county named in a D-SNAP announcement. You must have suffered disaster-related income loss, property damage, or other allowable expenses, such as those from the Maui wildfires.

Wait for an official announcement that D-SNAP is open. Apply in person or through a designated option during the application window with an ID and proof of residence or work. Current SNAP households can request a disaster supplement from their local office.

SNAP Replacement Benefits for Disaster Food Loss

This service lets current SNAP recipients replace benefits used to buy food that was destroyed. This includes food lost in a disaster, such as from extended power outages after a fire.

Any SNAP household in a county named in a USDA waiver that lost food due to the specific event is eligible. In some cases, mass replacements may be issued automatically to all affected households.

If a mass replacement is not issued, you must submit a Replacement Request Form. This should be sent to a local processing center within 10 days of the food loss. A brief written statement of the loss is required. Find guidance on each waiver notice.

Hot Foods Purchase Waiver

This waiver temporarily allows SNAP households in declared disaster areas to buy hot, ready-to-eat meals. This is for situations where cooking facilities are unavailable, as seen after the August 2023 fires.

All SNAP households in the counties and dates listed in the USDA waiver are eligible. No separate enrollment is required to use this benefit. Retailer systems are automatically adjusted to accept EBT cards for hot food transactions during the waiver period.

There is no application. Simply use your EBT card at participating retailers. Monitor the USDA waiver page for the official start and end dates of the waiver period.

How to Use Your SNAP Benefits in Hawaii

Once approved for SNAP, you need to know how to use your benefits effectively, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you access your SNAP funds. It is a government-issued card that holds your monthly food benefits electronically. Think of it as a special debit card just for purchasing eligible food items from authorized retailers.

Using it is simple. At checkout, you swipe or insert your EBT card into the point-of-sale terminal, just like a regular debit or credit card. You will then enter your Personal Identification Number (PIN) to authorize the purchase and complete the transaction.

What Can You Buy with SNAP Benefits?

Your EBT card can be used to purchase most staple food items. The program is designed to cover groceries that you would typically prepare at home, helping you maintain a healthy diet for your household. Eligible items include:

  • Fruits and vegetables

  • Dairy products

  • Breads and cereals

  • Meat, poultry, and fish

  • Snack foods and non-alcoholic beverages

It is also important to know what you cannot buy with SNAP. The benefits are strictly for food items and exclude several categories of products, including prepared meals and non-food goods. Ineligible items include:

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food products like cleaning supplies, paper goods, and pet food

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, supermarkets, and corner stores across Hawaii. Many farmers’ markets also accept EBT, allowing you to purchase fresh, local produce. Look for signs indicating EBT acceptance at store entrances or checkout counters.

Online grocery shopping is also an option in Hawaii. Major retailers like Amazon and Walmart accept EBT for eligible food purchases, offering delivery or pickup services. This adds flexibility for households to get their groceries conveniently.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your budget. You can earn cash back on groceries at retailers like Target, Walmart, and Dollar Tree. It also offers cash back for using services like Uber and Lyft, putting money back in your pocket.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's needs.

EBT Deposit Schedule in Hawaii

In Hawaii, SNAP benefits are deposited over two days each month. The specific date is determined by the first letter of your last name. Knowing your deposit date helps you plan your grocery shopping and budget effectively.

  • Last names A-I: Benefits are available on the 3rd of the month.

  • Last names J-Z: Benefits are available on the 5th of the month.

For a detailed breakdown, check out our guide on the EBT deposit schedule in Hawaii. It also covers common reasons why your benefits might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log in to the official EBT cardholder portal to view your current balance and transaction history.

  • Benny App: Use the Benny app to check your balance and transactions in real time by linking your EBT card.

  • Phone Call: Call the toll-free customer service number on the back of your card for automated balance information.

  • Store or ATM Receipt: Your remaining balance is often printed on your receipt after making a purchase or a cash withdrawal.

For more details on each method, check our guide on the EBT Balance Check in Hawaii.

How to Renew Your SNAP Benefits

To maintain your SNAP benefits, you must recertify your eligibility, usually every six to twelve months. Hawaii's Department of Human Services will mail you a recertification packet before your benefits expire. This packet contains the necessary forms you need to complete and return.

You will need to submit updated documents, like recent pay stubs, proof of housing costs, and utility bills. Completing your recertification on time prevents any interruption in your monthly food assistance, keeping your household's food budget on track.

EBT Customer Support in Hawaii

Need help with your EBT card or benefits? Hawaii provides several customer support channels. Our guide on EBT customer service in Hawaii lists contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Hawaii

  • Phone Support: You can reach EBT customer service by calling the toll-free number at 1-888-328-4292. The automated system is available 24 hours a day, seven days a week.

  • Card Replacement: Report a lost, stolen, or damaged card right away. A representative can deactivate your old card and mail you a new one.

  • PIN Management: If you need to change your PIN or have forgotten it, you can reset it through the automated phone service.

  • Balance and Transaction History: Use the phone line to get your current balance or hear your recent transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. These offices, often part of the Department of Human Services (DHS), provide direct support for applications, recertification, and other case-specific questions.

  • Online Locator: Most state government websites feature an office locator tool. Enter your zip code to find the address, hours, and contact details for the nearest office.

  • Phone Support: Call your state's SNAP information hotline. A representative or automated system can provide you with the location of nearby offices.

  • Appointments: Some offices may recommend or require booking an appointment online or by phone. This can reduce wait times and ensure a staff member is available to help you.

Multi-Langual Support

Hawaii provides SNAP application materials and assistance in several languages to support non-English speakers. This helps residents with diverse linguistic backgrounds access food benefits. Important documents and customer service support are often available in the state's most commonly spoken languages, making the process more accessible.

  • Tagalog

  • Ilocano

  • Japanese

  • Spanish

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app helps you manage your SNAP benefits by letting you check your EBT balance and transactions in real time. This makes it easier to track your spending and plan your budget.

You can also earn cash back on groceries and other items at participating stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can support your household.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Hawaii, helping them purchase groceries and maintain a healthy diet.

SNAP Income Limits and Benefit Amounts in Hawaii

SNAP income limits are set by the Hawaiʻi Department of Human Services based on federal poverty guidelines. Maximum benefit amounts are set by the U.S. Department of Agriculture and adjusted for Hawaii's higher food costs. The figures below are effective from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $1,876, Maximum Benefit Amount: $517

  • Household Size 2: Gross Monthly Income Limit: $2,546, Maximum Benefit Amount: $948

  • Household Size 3: Gross Monthly Income Limit: $3,217, Maximum Benefit Amount: $1,357

  • Household Size 4: Gross Monthly Income Limit: $3,887, Maximum Benefit Amount: $1,723

  • Household Size 5: Gross Monthly Income Limit: $4,558, Maximum Benefit Amount: $2,046

  • Household Size 6: Gross Monthly Income Limit: $5,229, Maximum Benefit Amount: $2,456

  • Household Size 7: Gross Monthly Income Limit: $5,899, Maximum Benefit Amount: $2,714

  • Household Size 8: Gross Monthly Income Limit: $6,570, Maximum Benefit Amount: $3,102

  • For each additional member: Add $671 to the gross income limit and $388 to the maximum benefit amount.

For the most current information, please check the official Hawaiʻi DHS SNAP page.

Eligibility Criteria for SNAP in Hawaii

To qualify for SNAP in Hawaii, households must meet several requirements based on their specific circumstances. The primary criteria involve income, residency, citizenship, and work obligations.

  • Income Limits: Most households must meet a gross income test. However, under Broad-Based Categorical Eligibility (BBCE), this limit is higher, and asset tests are waived. Households with an elderly or disabled member only need to pass a net income test.

  • Residency Requirements: Applicants must be residents of Hawaii and apply through the state's Department of Human Services.

  • Citizenship Status: U.S. citizens and certain "qualified" non-citizens are eligible. While undocumented immigrants cannot receive benefits, they may apply for eligible children or other household members.

  • Work Requirements: Able-bodied adults aged 16-59 must typically register for work. Those aged 18-54 without dependents are limited to three months of SNAP in a three-year period unless they work or train at least 80 hours a month. Exemptions apply.

  • Special Conditions: Seniors (60+) and people with disabilities may deduct certain medical costs and are exempt from the gross income test. College students face restrictions unless they meet an exemption, such as working 20 hours per week or caring for a child.

Applicants must also provide Social Security numbers, prove their identity, and complete an interview. For complete eligibility rules, consult the official Hawaiʻi SNAP website.

How to Apply for SNAP Benefits in Hawaii

Hawaii residents can apply for SNAP benefits through several methods. You can submit an application online, in person at a local processing center, or by mailing a completed form.

Online Application

Applying online is often the fastest way to submit your information. You can access the digital application portal through the official Hawaiʻi DHS SNAP page, which provides step-by-step guidance for completing the process.

In-Person Application

For those who prefer face-to-face assistance, applications can be submitted in person. You can find a list of processing center locations and their operating hours on the DHS website to plan your visit.

Application by Mail

You may also apply by mail. The required application form is available for download on the official SNAP website. After filling it out, mail the completed form to the appropriate processing center address listed online.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Hawaii

In certain situations, Hawaii residents can access special SNAP services. These programs offer expedited benefits, disaster relief, replacement for lost food, and waivers for purchasing hot meals in emergencies.

Expedited Supplemental Nutrition Assistance Program (Expedited SNAP)

This program gives immediate food assistance to households with very little cash or resources. It allows them to get help without waiting the normal 30-day processing time for applications.

Eligibility is for households with less than $150 in gross monthly income and under $100 in liquid resources. It also covers those whose combined income and resources are below their monthly rent or mortgage and utilities. Migrant or seasonal farm workers with very low resources also qualify.

To apply, submit a standard SNAP application and ask for “expedited service.” The agency screens requests on the day of contact. If the criteria are met, benefits are issued within seven days.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides short-term food benefits after a presidentially declared disaster. It is for people who do not receive regular SNAP benefits or to supplement existing households affected by the disaster.

To qualify, you must be a resident or worker in a county named in a D-SNAP announcement. You must have suffered disaster-related income loss, property damage, or other allowable expenses, such as those from the Maui wildfires.

Wait for an official announcement that D-SNAP is open. Apply in person or through a designated option during the application window with an ID and proof of residence or work. Current SNAP households can request a disaster supplement from their local office.

SNAP Replacement Benefits for Disaster Food Loss

This service lets current SNAP recipients replace benefits used to buy food that was destroyed. This includes food lost in a disaster, such as from extended power outages after a fire.

Any SNAP household in a county named in a USDA waiver that lost food due to the specific event is eligible. In some cases, mass replacements may be issued automatically to all affected households.

If a mass replacement is not issued, you must submit a Replacement Request Form. This should be sent to a local processing center within 10 days of the food loss. A brief written statement of the loss is required. Find guidance on each waiver notice.

Hot Foods Purchase Waiver

This waiver temporarily allows SNAP households in declared disaster areas to buy hot, ready-to-eat meals. This is for situations where cooking facilities are unavailable, as seen after the August 2023 fires.

All SNAP households in the counties and dates listed in the USDA waiver are eligible. No separate enrollment is required to use this benefit. Retailer systems are automatically adjusted to accept EBT cards for hot food transactions during the waiver period.

There is no application. Simply use your EBT card at participating retailers. Monitor the USDA waiver page for the official start and end dates of the waiver period.

How to Use Your SNAP Benefits in Hawaii

Once approved for SNAP, you need to know how to use your benefits effectively, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you access your SNAP funds. It is a government-issued card that holds your monthly food benefits electronically. Think of it as a special debit card just for purchasing eligible food items from authorized retailers.

Using it is simple. At checkout, you swipe or insert your EBT card into the point-of-sale terminal, just like a regular debit or credit card. You will then enter your Personal Identification Number (PIN) to authorize the purchase and complete the transaction.

What Can You Buy with SNAP Benefits?

Your EBT card can be used to purchase most staple food items. The program is designed to cover groceries that you would typically prepare at home, helping you maintain a healthy diet for your household. Eligible items include:

  • Fruits and vegetables

  • Dairy products

  • Breads and cereals

  • Meat, poultry, and fish

  • Snack foods and non-alcoholic beverages

It is also important to know what you cannot buy with SNAP. The benefits are strictly for food items and exclude several categories of products, including prepared meals and non-food goods. Ineligible items include:

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food products like cleaning supplies, paper goods, and pet food

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, supermarkets, and corner stores across Hawaii. Many farmers’ markets also accept EBT, allowing you to purchase fresh, local produce. Look for signs indicating EBT acceptance at store entrances or checkout counters.

Online grocery shopping is also an option in Hawaii. Major retailers like Amazon and Walmart accept EBT for eligible food purchases, offering delivery or pickup services. This adds flexibility for households to get their groceries conveniently.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your budget. You can earn cash back on groceries at retailers like Target, Walmart, and Dollar Tree. It also offers cash back for using services like Uber and Lyft, putting money back in your pocket.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's needs.

EBT Deposit Schedule in Hawaii

In Hawaii, SNAP benefits are deposited over two days each month. The specific date is determined by the first letter of your last name. Knowing your deposit date helps you plan your grocery shopping and budget effectively.

  • Last names A-I: Benefits are available on the 3rd of the month.

  • Last names J-Z: Benefits are available on the 5th of the month.

For a detailed breakdown, check out our guide on the EBT deposit schedule in Hawaii. It also covers common reasons why your benefits might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log in to the official EBT cardholder portal to view your current balance and transaction history.

  • Benny App: Use the Benny app to check your balance and transactions in real time by linking your EBT card.

  • Phone Call: Call the toll-free customer service number on the back of your card for automated balance information.

  • Store or ATM Receipt: Your remaining balance is often printed on your receipt after making a purchase or a cash withdrawal.

For more details on each method, check our guide on the EBT Balance Check in Hawaii.

How to Renew Your SNAP Benefits

To maintain your SNAP benefits, you must recertify your eligibility, usually every six to twelve months. Hawaii's Department of Human Services will mail you a recertification packet before your benefits expire. This packet contains the necessary forms you need to complete and return.

You will need to submit updated documents, like recent pay stubs, proof of housing costs, and utility bills. Completing your recertification on time prevents any interruption in your monthly food assistance, keeping your household's food budget on track.

EBT Customer Support in Hawaii

Need help with your EBT card or benefits? Hawaii provides several customer support channels. Our guide on EBT customer service in Hawaii lists contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Hawaii

  • Phone Support: You can reach EBT customer service by calling the toll-free number at 1-888-328-4292. The automated system is available 24 hours a day, seven days a week.

  • Card Replacement: Report a lost, stolen, or damaged card right away. A representative can deactivate your old card and mail you a new one.

  • PIN Management: If you need to change your PIN or have forgotten it, you can reset it through the automated phone service.

  • Balance and Transaction History: Use the phone line to get your current balance or hear your recent transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. These offices, often part of the Department of Human Services (DHS), provide direct support for applications, recertification, and other case-specific questions.

  • Online Locator: Most state government websites feature an office locator tool. Enter your zip code to find the address, hours, and contact details for the nearest office.

  • Phone Support: Call your state's SNAP information hotline. A representative or automated system can provide you with the location of nearby offices.

  • Appointments: Some offices may recommend or require booking an appointment online or by phone. This can reduce wait times and ensure a staff member is available to help you.

Multi-Langual Support

Hawaii provides SNAP application materials and assistance in several languages to support non-English speakers. This helps residents with diverse linguistic backgrounds access food benefits. Important documents and customer service support are often available in the state's most commonly spoken languages, making the process more accessible.

  • Tagalog

  • Ilocano

  • Japanese

  • Spanish

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app helps you manage your SNAP benefits by letting you check your EBT balance and transactions in real time. This makes it easier to track your spending and plan your budget.

You can also earn cash back on groceries and other items at participating stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can support your household.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Hawaii, helping them purchase groceries and maintain a healthy diet.

SNAP Income Limits and Benefit Amounts in Hawaii

SNAP income limits are set by the Hawaiʻi Department of Human Services based on federal poverty guidelines. Maximum benefit amounts are set by the U.S. Department of Agriculture and adjusted for Hawaii's higher food costs. The figures below are effective from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $1,876, Maximum Benefit Amount: $517

  • Household Size 2: Gross Monthly Income Limit: $2,546, Maximum Benefit Amount: $948

  • Household Size 3: Gross Monthly Income Limit: $3,217, Maximum Benefit Amount: $1,357

  • Household Size 4: Gross Monthly Income Limit: $3,887, Maximum Benefit Amount: $1,723

  • Household Size 5: Gross Monthly Income Limit: $4,558, Maximum Benefit Amount: $2,046

  • Household Size 6: Gross Monthly Income Limit: $5,229, Maximum Benefit Amount: $2,456

  • Household Size 7: Gross Monthly Income Limit: $5,899, Maximum Benefit Amount: $2,714

  • Household Size 8: Gross Monthly Income Limit: $6,570, Maximum Benefit Amount: $3,102

  • For each additional member: Add $671 to the gross income limit and $388 to the maximum benefit amount.

For the most current information, please check the official Hawaiʻi DHS SNAP page.

Eligibility Criteria for SNAP in Hawaii

To qualify for SNAP in Hawaii, households must meet several requirements based on their specific circumstances. The primary criteria involve income, residency, citizenship, and work obligations.

  • Income Limits: Most households must meet a gross income test. However, under Broad-Based Categorical Eligibility (BBCE), this limit is higher, and asset tests are waived. Households with an elderly or disabled member only need to pass a net income test.

  • Residency Requirements: Applicants must be residents of Hawaii and apply through the state's Department of Human Services.

  • Citizenship Status: U.S. citizens and certain "qualified" non-citizens are eligible. While undocumented immigrants cannot receive benefits, they may apply for eligible children or other household members.

  • Work Requirements: Able-bodied adults aged 16-59 must typically register for work. Those aged 18-54 without dependents are limited to three months of SNAP in a three-year period unless they work or train at least 80 hours a month. Exemptions apply.

  • Special Conditions: Seniors (60+) and people with disabilities may deduct certain medical costs and are exempt from the gross income test. College students face restrictions unless they meet an exemption, such as working 20 hours per week or caring for a child.

Applicants must also provide Social Security numbers, prove their identity, and complete an interview. For complete eligibility rules, consult the official Hawaiʻi SNAP website.

How to Apply for SNAP Benefits in Hawaii

Hawaii residents can apply for SNAP benefits through several methods. You can submit an application online, in person at a local processing center, or by mailing a completed form.

Online Application

Applying online is often the fastest way to submit your information. You can access the digital application portal through the official Hawaiʻi DHS SNAP page, which provides step-by-step guidance for completing the process.

In-Person Application

For those who prefer face-to-face assistance, applications can be submitted in person. You can find a list of processing center locations and their operating hours on the DHS website to plan your visit.

Application by Mail

You may also apply by mail. The required application form is available for download on the official SNAP website. After filling it out, mail the completed form to the appropriate processing center address listed online.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Hawaii

In certain situations, Hawaii residents can access special SNAP services. These programs offer expedited benefits, disaster relief, replacement for lost food, and waivers for purchasing hot meals in emergencies.

Expedited Supplemental Nutrition Assistance Program (Expedited SNAP)

This program gives immediate food assistance to households with very little cash or resources. It allows them to get help without waiting the normal 30-day processing time for applications.

Eligibility is for households with less than $150 in gross monthly income and under $100 in liquid resources. It also covers those whose combined income and resources are below their monthly rent or mortgage and utilities. Migrant or seasonal farm workers with very low resources also qualify.

To apply, submit a standard SNAP application and ask for “expedited service.” The agency screens requests on the day of contact. If the criteria are met, benefits are issued within seven days.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides short-term food benefits after a presidentially declared disaster. It is for people who do not receive regular SNAP benefits or to supplement existing households affected by the disaster.

To qualify, you must be a resident or worker in a county named in a D-SNAP announcement. You must have suffered disaster-related income loss, property damage, or other allowable expenses, such as those from the Maui wildfires.

Wait for an official announcement that D-SNAP is open. Apply in person or through a designated option during the application window with an ID and proof of residence or work. Current SNAP households can request a disaster supplement from their local office.

SNAP Replacement Benefits for Disaster Food Loss

This service lets current SNAP recipients replace benefits used to buy food that was destroyed. This includes food lost in a disaster, such as from extended power outages after a fire.

Any SNAP household in a county named in a USDA waiver that lost food due to the specific event is eligible. In some cases, mass replacements may be issued automatically to all affected households.

If a mass replacement is not issued, you must submit a Replacement Request Form. This should be sent to a local processing center within 10 days of the food loss. A brief written statement of the loss is required. Find guidance on each waiver notice.

Hot Foods Purchase Waiver

This waiver temporarily allows SNAP households in declared disaster areas to buy hot, ready-to-eat meals. This is for situations where cooking facilities are unavailable, as seen after the August 2023 fires.

All SNAP households in the counties and dates listed in the USDA waiver are eligible. No separate enrollment is required to use this benefit. Retailer systems are automatically adjusted to accept EBT cards for hot food transactions during the waiver period.

There is no application. Simply use your EBT card at participating retailers. Monitor the USDA waiver page for the official start and end dates of the waiver period.

How to Use Your SNAP Benefits in Hawaii

Once approved for SNAP, you need to know how to use your benefits effectively, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you access your SNAP funds. It is a government-issued card that holds your monthly food benefits electronically. Think of it as a special debit card just for purchasing eligible food items from authorized retailers.

Using it is simple. At checkout, you swipe or insert your EBT card into the point-of-sale terminal, just like a regular debit or credit card. You will then enter your Personal Identification Number (PIN) to authorize the purchase and complete the transaction.

What Can You Buy with SNAP Benefits?

Your EBT card can be used to purchase most staple food items. The program is designed to cover groceries that you would typically prepare at home, helping you maintain a healthy diet for your household. Eligible items include:

  • Fruits and vegetables

  • Dairy products

  • Breads and cereals

  • Meat, poultry, and fish

  • Snack foods and non-alcoholic beverages

It is also important to know what you cannot buy with SNAP. The benefits are strictly for food items and exclude several categories of products, including prepared meals and non-food goods. Ineligible items include:

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food products like cleaning supplies, paper goods, and pet food

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, supermarkets, and corner stores across Hawaii. Many farmers’ markets also accept EBT, allowing you to purchase fresh, local produce. Look for signs indicating EBT acceptance at store entrances or checkout counters.

Online grocery shopping is also an option in Hawaii. Major retailers like Amazon and Walmart accept EBT for eligible food purchases, offering delivery or pickup services. This adds flexibility for households to get their groceries conveniently.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your budget. You can earn cash back on groceries at retailers like Target, Walmart, and Dollar Tree. It also offers cash back for using services like Uber and Lyft, putting money back in your pocket.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's needs.

EBT Deposit Schedule in Hawaii

In Hawaii, SNAP benefits are deposited over two days each month. The specific date is determined by the first letter of your last name. Knowing your deposit date helps you plan your grocery shopping and budget effectively.

  • Last names A-I: Benefits are available on the 3rd of the month.

  • Last names J-Z: Benefits are available on the 5th of the month.

For a detailed breakdown, check out our guide on the EBT deposit schedule in Hawaii. It also covers common reasons why your benefits might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log in to the official EBT cardholder portal to view your current balance and transaction history.

  • Benny App: Use the Benny app to check your balance and transactions in real time by linking your EBT card.

  • Phone Call: Call the toll-free customer service number on the back of your card for automated balance information.

  • Store or ATM Receipt: Your remaining balance is often printed on your receipt after making a purchase or a cash withdrawal.

For more details on each method, check our guide on the EBT Balance Check in Hawaii.

How to Renew Your SNAP Benefits

To maintain your SNAP benefits, you must recertify your eligibility, usually every six to twelve months. Hawaii's Department of Human Services will mail you a recertification packet before your benefits expire. This packet contains the necessary forms you need to complete and return.

You will need to submit updated documents, like recent pay stubs, proof of housing costs, and utility bills. Completing your recertification on time prevents any interruption in your monthly food assistance, keeping your household's food budget on track.

EBT Customer Support in Hawaii

Need help with your EBT card or benefits? Hawaii provides several customer support channels. Our guide on EBT customer service in Hawaii lists contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Hawaii

  • Phone Support: You can reach EBT customer service by calling the toll-free number at 1-888-328-4292. The automated system is available 24 hours a day, seven days a week.

  • Card Replacement: Report a lost, stolen, or damaged card right away. A representative can deactivate your old card and mail you a new one.

  • PIN Management: If you need to change your PIN or have forgotten it, you can reset it through the automated phone service.

  • Balance and Transaction History: Use the phone line to get your current balance or hear your recent transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. These offices, often part of the Department of Human Services (DHS), provide direct support for applications, recertification, and other case-specific questions.

  • Online Locator: Most state government websites feature an office locator tool. Enter your zip code to find the address, hours, and contact details for the nearest office.

  • Phone Support: Call your state's SNAP information hotline. A representative or automated system can provide you with the location of nearby offices.

  • Appointments: Some offices may recommend or require booking an appointment online or by phone. This can reduce wait times and ensure a staff member is available to help you.

Multi-Langual Support

Hawaii provides SNAP application materials and assistance in several languages to support non-English speakers. This helps residents with diverse linguistic backgrounds access food benefits. Important documents and customer service support are often available in the state's most commonly spoken languages, making the process more accessible.

  • Tagalog

  • Ilocano

  • Japanese

  • Spanish

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app helps you manage your SNAP benefits by letting you check your EBT balance and transactions in real time. This makes it easier to track your spending and plan your budget.

You can also earn cash back on groceries and other items at participating stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can support your household.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Hawaii, helping them purchase groceries and maintain a healthy diet.

SNAP Income Limits and Benefit Amounts in Hawaii

SNAP income limits are set by the Hawaiʻi Department of Human Services based on federal poverty guidelines. Maximum benefit amounts are set by the U.S. Department of Agriculture and adjusted for Hawaii's higher food costs. The figures below are effective from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $1,876, Maximum Benefit Amount: $517

  • Household Size 2: Gross Monthly Income Limit: $2,546, Maximum Benefit Amount: $948

  • Household Size 3: Gross Monthly Income Limit: $3,217, Maximum Benefit Amount: $1,357

  • Household Size 4: Gross Monthly Income Limit: $3,887, Maximum Benefit Amount: $1,723

  • Household Size 5: Gross Monthly Income Limit: $4,558, Maximum Benefit Amount: $2,046

  • Household Size 6: Gross Monthly Income Limit: $5,229, Maximum Benefit Amount: $2,456

  • Household Size 7: Gross Monthly Income Limit: $5,899, Maximum Benefit Amount: $2,714

  • Household Size 8: Gross Monthly Income Limit: $6,570, Maximum Benefit Amount: $3,102

  • For each additional member: Add $671 to the gross income limit and $388 to the maximum benefit amount.

For the most current information, please check the official Hawaiʻi DHS SNAP page.

Eligibility Criteria for SNAP in Hawaii

To qualify for SNAP in Hawaii, households must meet several requirements based on their specific circumstances. The primary criteria involve income, residency, citizenship, and work obligations.

  • Income Limits: Most households must meet a gross income test. However, under Broad-Based Categorical Eligibility (BBCE), this limit is higher, and asset tests are waived. Households with an elderly or disabled member only need to pass a net income test.

  • Residency Requirements: Applicants must be residents of Hawaii and apply through the state's Department of Human Services.

  • Citizenship Status: U.S. citizens and certain "qualified" non-citizens are eligible. While undocumented immigrants cannot receive benefits, they may apply for eligible children or other household members.

  • Work Requirements: Able-bodied adults aged 16-59 must typically register for work. Those aged 18-54 without dependents are limited to three months of SNAP in a three-year period unless they work or train at least 80 hours a month. Exemptions apply.

  • Special Conditions: Seniors (60+) and people with disabilities may deduct certain medical costs and are exempt from the gross income test. College students face restrictions unless they meet an exemption, such as working 20 hours per week or caring for a child.

Applicants must also provide Social Security numbers, prove their identity, and complete an interview. For complete eligibility rules, consult the official Hawaiʻi SNAP website.

How to Apply for SNAP Benefits in Hawaii

Hawaii residents can apply for SNAP benefits through several methods. You can submit an application online, in person at a local processing center, or by mailing a completed form.

Online Application

Applying online is often the fastest way to submit your information. You can access the digital application portal through the official Hawaiʻi DHS SNAP page, which provides step-by-step guidance for completing the process.

In-Person Application

For those who prefer face-to-face assistance, applications can be submitted in person. You can find a list of processing center locations and their operating hours on the DHS website to plan your visit.

Application by Mail

You may also apply by mail. The required application form is available for download on the official SNAP website. After filling it out, mail the completed form to the appropriate processing center address listed online.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Hawaii

In certain situations, Hawaii residents can access special SNAP services. These programs offer expedited benefits, disaster relief, replacement for lost food, and waivers for purchasing hot meals in emergencies.

Expedited Supplemental Nutrition Assistance Program (Expedited SNAP)

This program gives immediate food assistance to households with very little cash or resources. It allows them to get help without waiting the normal 30-day processing time for applications.

Eligibility is for households with less than $150 in gross monthly income and under $100 in liquid resources. It also covers those whose combined income and resources are below their monthly rent or mortgage and utilities. Migrant or seasonal farm workers with very low resources also qualify.

To apply, submit a standard SNAP application and ask for “expedited service.” The agency screens requests on the day of contact. If the criteria are met, benefits are issued within seven days.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

D-SNAP provides short-term food benefits after a presidentially declared disaster. It is for people who do not receive regular SNAP benefits or to supplement existing households affected by the disaster.

To qualify, you must be a resident or worker in a county named in a D-SNAP announcement. You must have suffered disaster-related income loss, property damage, or other allowable expenses, such as those from the Maui wildfires.

Wait for an official announcement that D-SNAP is open. Apply in person or through a designated option during the application window with an ID and proof of residence or work. Current SNAP households can request a disaster supplement from their local office.

SNAP Replacement Benefits for Disaster Food Loss

This service lets current SNAP recipients replace benefits used to buy food that was destroyed. This includes food lost in a disaster, such as from extended power outages after a fire.

Any SNAP household in a county named in a USDA waiver that lost food due to the specific event is eligible. In some cases, mass replacements may be issued automatically to all affected households.

If a mass replacement is not issued, you must submit a Replacement Request Form. This should be sent to a local processing center within 10 days of the food loss. A brief written statement of the loss is required. Find guidance on each waiver notice.

Hot Foods Purchase Waiver

This waiver temporarily allows SNAP households in declared disaster areas to buy hot, ready-to-eat meals. This is for situations where cooking facilities are unavailable, as seen after the August 2023 fires.

All SNAP households in the counties and dates listed in the USDA waiver are eligible. No separate enrollment is required to use this benefit. Retailer systems are automatically adjusted to accept EBT cards for hot food transactions during the waiver period.

There is no application. Simply use your EBT card at participating retailers. Monitor the USDA waiver page for the official start and end dates of the waiver period.

How to Use Your SNAP Benefits in Hawaii

Once approved for SNAP, you need to know how to use your benefits effectively, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you access your SNAP funds. It is a government-issued card that holds your monthly food benefits electronically. Think of it as a special debit card just for purchasing eligible food items from authorized retailers.

Using it is simple. At checkout, you swipe or insert your EBT card into the point-of-sale terminal, just like a regular debit or credit card. You will then enter your Personal Identification Number (PIN) to authorize the purchase and complete the transaction.

What Can You Buy with SNAP Benefits?

Your EBT card can be used to purchase most staple food items. The program is designed to cover groceries that you would typically prepare at home, helping you maintain a healthy diet for your household. Eligible items include:

  • Fruits and vegetables

  • Dairy products

  • Breads and cereals

  • Meat, poultry, and fish

  • Snack foods and non-alcoholic beverages

It is also important to know what you cannot buy with SNAP. The benefits are strictly for food items and exclude several categories of products, including prepared meals and non-food goods. Ineligible items include:

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food products like cleaning supplies, paper goods, and pet food

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, supermarkets, and corner stores across Hawaii. Many farmers’ markets also accept EBT, allowing you to purchase fresh, local produce. Look for signs indicating EBT acceptance at store entrances or checkout counters.

Online grocery shopping is also an option in Hawaii. Major retailers like Amazon and Walmart accept EBT for eligible food purchases, offering delivery or pickup services. This adds flexibility for households to get their groceries conveniently.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your budget. You can earn cash back on groceries at retailers like Target, Walmart, and Dollar Tree. It also offers cash back for using services like Uber and Lyft, putting money back in your pocket.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's needs.

EBT Deposit Schedule in Hawaii

In Hawaii, SNAP benefits are deposited over two days each month. The specific date is determined by the first letter of your last name. Knowing your deposit date helps you plan your grocery shopping and budget effectively.

  • Last names A-I: Benefits are available on the 3rd of the month.

  • Last names J-Z: Benefits are available on the 5th of the month.

For a detailed breakdown, check out our guide on the EBT deposit schedule in Hawaii. It also covers common reasons why your benefits might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log in to the official EBT cardholder portal to view your current balance and transaction history.

  • Benny App: Use the Benny app to check your balance and transactions in real time by linking your EBT card.

  • Phone Call: Call the toll-free customer service number on the back of your card for automated balance information.

  • Store or ATM Receipt: Your remaining balance is often printed on your receipt after making a purchase or a cash withdrawal.

For more details on each method, check our guide on the EBT Balance Check in Hawaii.

How to Renew Your SNAP Benefits

To maintain your SNAP benefits, you must recertify your eligibility, usually every six to twelve months. Hawaii's Department of Human Services will mail you a recertification packet before your benefits expire. This packet contains the necessary forms you need to complete and return.

You will need to submit updated documents, like recent pay stubs, proof of housing costs, and utility bills. Completing your recertification on time prevents any interruption in your monthly food assistance, keeping your household's food budget on track.

EBT Customer Support in Hawaii

Need help with your EBT card or benefits? Hawaii provides several customer support channels. Our guide on EBT customer service in Hawaii lists contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Hawaii

  • Phone Support: You can reach EBT customer service by calling the toll-free number at 1-888-328-4292. The automated system is available 24 hours a day, seven days a week.

  • Card Replacement: Report a lost, stolen, or damaged card right away. A representative can deactivate your old card and mail you a new one.

  • PIN Management: If you need to change your PIN or have forgotten it, you can reset it through the automated phone service.

  • Balance and Transaction History: Use the phone line to get your current balance or hear your recent transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. These offices, often part of the Department of Human Services (DHS), provide direct support for applications, recertification, and other case-specific questions.

  • Online Locator: Most state government websites feature an office locator tool. Enter your zip code to find the address, hours, and contact details for the nearest office.

  • Phone Support: Call your state's SNAP information hotline. A representative or automated system can provide you with the location of nearby offices.

  • Appointments: Some offices may recommend or require booking an appointment online or by phone. This can reduce wait times and ensure a staff member is available to help you.

Multi-Langual Support

Hawaii provides SNAP application materials and assistance in several languages to support non-English speakers. This helps residents with diverse linguistic backgrounds access food benefits. Important documents and customer service support are often available in the state's most commonly spoken languages, making the process more accessible.

  • Tagalog

  • Ilocano

  • Japanese

  • Spanish

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app helps you manage your SNAP benefits by letting you check your EBT balance and transactions in real time. This makes it easier to track your spending and plan your budget.

You can also earn cash back on groceries and other items at participating stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can support your household.

Frequently Asked Questions

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.