Oregon EBT Customer Service: How to Get Help & Common Issues

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Finding help with your EBT benefits, whether you're applying for the first time or need to manage your existing card, doesn't have to be a complicated or stressful experience. This guide provides clear, step-by-step instructions for contacting customer service for EBT in Oregon, from replacing a lost card and resetting a PIN to reporting a suspicious transaction and resolving other common issues.

How to Contact EBT Customer Service in Oregon

You can get help with your benefits through several different channels.

Phone: The primary Oregon EBT customer service number is 888-997-4447, which is available 24/7 for general help like balance inquiries or PIN changes. To cancel a lost card and request a replacement, call 855-328-6715 on weekdays. For specific questions about your case, contact the ODHS ONE Customer Service Center at 800-699-9075.
Email: For non-urgent matters, you can send questions about your SNAP benefits to oregon.benefits@odhsoha.oregon.gov. This is another option for customer service for EBT in Oregon.
Mail: To submit documents or send formal written inquiries related to your benefits, you can use the following mailing address: ONE Customer Service Center, PO Box 14015, Salem, OR 97309.
In-Person: If you prefer face-to-face assistance, you can use the state's Find an office tool to locate a nearby SNAP office. If you cannot access the internet, you can also call 800-699-9075 to get information on the closest office.

Multi-Lingual Support

Oregon provides interpretation services for those who need assistance with their benefits. The customer service for EBT in Oregon supports several languages, including Spanish, Russian, Vietnamese, and Chinese. A full menu of options is available through the ODHS Help in Your Language resource. This support is available when you call an Oregon EBT customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Common EBT-Related Issues and How to Resolve Them

While the EBT system is generally reliable, you might occasionally run into problems. Common issues range from a lost card to a transaction being declined. Knowing the right steps to take can help you resolve these situations quickly and with minimal stress. Here are a few frequent problems and how to handle them.

Lost or Stolen Card

A missing card can be alarming, but quick action can protect your benefits. If you realize your card is lost or has been stolen, it's important to report it immediately to prevent unauthorized use of your funds. Finding the right customer service for EBT in Oregon is the first step to securing your account.

Immediately call the 24-hour EBT Customer Service line at 888-997-4447 to freeze your account and report the card missing.
During business hours, you can order a new card by calling the replacement line at 855-328-6715 or by visiting an ODHS office.
Confirm your mailing address to ensure the replacement, which usually arrives in five business days, gets to you.
If the old card turns up, destroy it to prevent confusion and monitor your account until the new one is active.

Forgotten or Locked-Out PIN

Forgetting your PIN or getting locked out after too many incorrect attempts is a common hiccup. Fortunately, resetting your PIN is a straightforward process that can be done over the phone without needing to speak to an agent.

Use the automated phone system at 888-997-4447 to request a PIN reset. You will need to verify your identity with your card number and personal information.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Test the new PIN at a retailer or ATM. If it fails, you may need to visit an ODHS office for in-person assistance.
To protect against theft, keep your PIN secret and consider changing it periodically.

Suspicious Transactions or Electronic Theft

Protecting your EBT account from fraud is critical. If you notice any transactions you don't recognize, you must act immediately to secure your account and report the theft. The Oregon EBT customer service number is your direct line for freezing a compromised account.

Immediately freeze your card using the ebtEDGE mobile app or by calling the 24-hour customer service line.
Review your recent transaction history online or with an agent and note any unauthorized charges.
During business hours, call 855-328-6715 to cancel the compromised card and order a replacement.
You should also file a fraud report with ODHS. Be aware that reimbursement for stolen SNAP funds is not guaranteed.

Missing Monthly Deposit or Balance Issues

If your expected monthly deposit hasn't arrived or you're unsure of your current balance, there are several ways to get an update. Regularly checking your balance helps you manage your funds and spot any problems early.

You can check your balance using a free app like Benny, which shows your real-time SNAP and EBT Cash funds, or by looking at your last store receipt.
If a deposit is missing, first confirm the correct date on the deposit schedule for Oregon.
For ongoing deposit issues or to check on your case, contact your local ODHS office or call the ONE customer-service center at 800-699-9075.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cashback on eligible purchases at popular stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

Finding help with your EBT benefits, whether you're applying for the first time or need to manage your existing card, doesn't have to be a complicated or stressful experience. This guide provides clear, step-by-step instructions for contacting customer service for EBT in Oregon, from replacing a lost card and resetting a PIN to reporting a suspicious transaction and resolving other common issues.

How to Contact EBT Customer Service in Oregon

You can get help with your benefits through several different channels.

Phone: The primary Oregon EBT customer service number is 888-997-4447, which is available 24/7 for general help like balance inquiries or PIN changes. To cancel a lost card and request a replacement, call 855-328-6715 on weekdays. For specific questions about your case, contact the ODHS ONE Customer Service Center at 800-699-9075.
Email: For non-urgent matters, you can send questions about your SNAP benefits to oregon.benefits@odhsoha.oregon.gov. This is another option for customer service for EBT in Oregon.
Mail: To submit documents or send formal written inquiries related to your benefits, you can use the following mailing address: ONE Customer Service Center, PO Box 14015, Salem, OR 97309.
In-Person: If you prefer face-to-face assistance, you can use the state's Find an office tool to locate a nearby SNAP office. If you cannot access the internet, you can also call 800-699-9075 to get information on the closest office.

Multi-Lingual Support

Oregon provides interpretation services for those who need assistance with their benefits. The customer service for EBT in Oregon supports several languages, including Spanish, Russian, Vietnamese, and Chinese. A full menu of options is available through the ODHS Help in Your Language resource. This support is available when you call an Oregon EBT customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Common EBT-Related Issues and How to Resolve Them

While the EBT system is generally reliable, you might occasionally run into problems. Common issues range from a lost card to a transaction being declined. Knowing the right steps to take can help you resolve these situations quickly and with minimal stress. Here are a few frequent problems and how to handle them.

Lost or Stolen Card

A missing card can be alarming, but quick action can protect your benefits. If you realize your card is lost or has been stolen, it's important to report it immediately to prevent unauthorized use of your funds. Finding the right customer service for EBT in Oregon is the first step to securing your account.

Immediately call the 24-hour EBT Customer Service line at 888-997-4447 to freeze your account and report the card missing.
During business hours, you can order a new card by calling the replacement line at 855-328-6715 or by visiting an ODHS office.
Confirm your mailing address to ensure the replacement, which usually arrives in five business days, gets to you.
If the old card turns up, destroy it to prevent confusion and monitor your account until the new one is active.

Forgotten or Locked-Out PIN

Forgetting your PIN or getting locked out after too many incorrect attempts is a common hiccup. Fortunately, resetting your PIN is a straightforward process that can be done over the phone without needing to speak to an agent.

Use the automated phone system at 888-997-4447 to request a PIN reset. You will need to verify your identity with your card number and personal information.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Test the new PIN at a retailer or ATM. If it fails, you may need to visit an ODHS office for in-person assistance.
To protect against theft, keep your PIN secret and consider changing it periodically.

Suspicious Transactions or Electronic Theft

Protecting your EBT account from fraud is critical. If you notice any transactions you don't recognize, you must act immediately to secure your account and report the theft. The Oregon EBT customer service number is your direct line for freezing a compromised account.

Immediately freeze your card using the ebtEDGE mobile app or by calling the 24-hour customer service line.
Review your recent transaction history online or with an agent and note any unauthorized charges.
During business hours, call 855-328-6715 to cancel the compromised card and order a replacement.
You should also file a fraud report with ODHS. Be aware that reimbursement for stolen SNAP funds is not guaranteed.

Missing Monthly Deposit or Balance Issues

If your expected monthly deposit hasn't arrived or you're unsure of your current balance, there are several ways to get an update. Regularly checking your balance helps you manage your funds and spot any problems early.

You can check your balance using a free app like Benny, which shows your real-time SNAP and EBT Cash funds, or by looking at your last store receipt.
If a deposit is missing, first confirm the correct date on the deposit schedule for Oregon.
For ongoing deposit issues or to check on your case, contact your local ODHS office or call the ONE customer-service center at 800-699-9075.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cashback on eligible purchases at popular stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

Finding help with your EBT benefits, whether you're applying for the first time or need to manage your existing card, doesn't have to be a complicated or stressful experience. This guide provides clear, step-by-step instructions for contacting customer service for EBT in Oregon, from replacing a lost card and resetting a PIN to reporting a suspicious transaction and resolving other common issues.

How to Contact EBT Customer Service in Oregon

You can get help with your benefits through several different channels.

Phone: The primary Oregon EBT customer service number is 888-997-4447, which is available 24/7 for general help like balance inquiries or PIN changes. To cancel a lost card and request a replacement, call 855-328-6715 on weekdays. For specific questions about your case, contact the ODHS ONE Customer Service Center at 800-699-9075.
Email: For non-urgent matters, you can send questions about your SNAP benefits to oregon.benefits@odhsoha.oregon.gov. This is another option for customer service for EBT in Oregon.
Mail: To submit documents or send formal written inquiries related to your benefits, you can use the following mailing address: ONE Customer Service Center, PO Box 14015, Salem, OR 97309.
In-Person: If you prefer face-to-face assistance, you can use the state's Find an office tool to locate a nearby SNAP office. If you cannot access the internet, you can also call 800-699-9075 to get information on the closest office.

Multi-Lingual Support

Oregon provides interpretation services for those who need assistance with their benefits. The customer service for EBT in Oregon supports several languages, including Spanish, Russian, Vietnamese, and Chinese. A full menu of options is available through the ODHS Help in Your Language resource. This support is available when you call an Oregon EBT customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Common EBT-Related Issues and How to Resolve Them

While the EBT system is generally reliable, you might occasionally run into problems. Common issues range from a lost card to a transaction being declined. Knowing the right steps to take can help you resolve these situations quickly and with minimal stress. Here are a few frequent problems and how to handle them.

Lost or Stolen Card

A missing card can be alarming, but quick action can protect your benefits. If you realize your card is lost or has been stolen, it's important to report it immediately to prevent unauthorized use of your funds. Finding the right customer service for EBT in Oregon is the first step to securing your account.

Immediately call the 24-hour EBT Customer Service line at 888-997-4447 to freeze your account and report the card missing.
During business hours, you can order a new card by calling the replacement line at 855-328-6715 or by visiting an ODHS office.
Confirm your mailing address to ensure the replacement, which usually arrives in five business days, gets to you.
If the old card turns up, destroy it to prevent confusion and monitor your account until the new one is active.

Forgotten or Locked-Out PIN

Forgetting your PIN or getting locked out after too many incorrect attempts is a common hiccup. Fortunately, resetting your PIN is a straightforward process that can be done over the phone without needing to speak to an agent.

Use the automated phone system at 888-997-4447 to request a PIN reset. You will need to verify your identity with your card number and personal information.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Test the new PIN at a retailer or ATM. If it fails, you may need to visit an ODHS office for in-person assistance.
To protect against theft, keep your PIN secret and consider changing it periodically.

Suspicious Transactions or Electronic Theft

Protecting your EBT account from fraud is critical. If you notice any transactions you don't recognize, you must act immediately to secure your account and report the theft. The Oregon EBT customer service number is your direct line for freezing a compromised account.

Immediately freeze your card using the ebtEDGE mobile app or by calling the 24-hour customer service line.
Review your recent transaction history online or with an agent and note any unauthorized charges.
During business hours, call 855-328-6715 to cancel the compromised card and order a replacement.
You should also file a fraud report with ODHS. Be aware that reimbursement for stolen SNAP funds is not guaranteed.

Missing Monthly Deposit or Balance Issues

If your expected monthly deposit hasn't arrived or you're unsure of your current balance, there are several ways to get an update. Regularly checking your balance helps you manage your funds and spot any problems early.

You can check your balance using a free app like Benny, which shows your real-time SNAP and EBT Cash funds, or by looking at your last store receipt.
If a deposit is missing, first confirm the correct date on the deposit schedule for Oregon.
For ongoing deposit issues or to check on your case, contact your local ODHS office or call the ONE customer-service center at 800-699-9075.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cashback on eligible purchases at popular stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

Finding help with your EBT benefits, whether you're applying for the first time or need to manage your existing card, doesn't have to be a complicated or stressful experience. This guide provides clear, step-by-step instructions for contacting customer service for EBT in Oregon, from replacing a lost card and resetting a PIN to reporting a suspicious transaction and resolving other common issues.

How to Contact EBT Customer Service in Oregon

You can get help with your benefits through several different channels.

Phone: The primary Oregon EBT customer service number is 888-997-4447, which is available 24/7 for general help like balance inquiries or PIN changes. To cancel a lost card and request a replacement, call 855-328-6715 on weekdays. For specific questions about your case, contact the ODHS ONE Customer Service Center at 800-699-9075.
Email: For non-urgent matters, you can send questions about your SNAP benefits to oregon.benefits@odhsoha.oregon.gov. This is another option for customer service for EBT in Oregon.
Mail: To submit documents or send formal written inquiries related to your benefits, you can use the following mailing address: ONE Customer Service Center, PO Box 14015, Salem, OR 97309.
In-Person: If you prefer face-to-face assistance, you can use the state's Find an office tool to locate a nearby SNAP office. If you cannot access the internet, you can also call 800-699-9075 to get information on the closest office.

Multi-Lingual Support

Oregon provides interpretation services for those who need assistance with their benefits. The customer service for EBT in Oregon supports several languages, including Spanish, Russian, Vietnamese, and Chinese. A full menu of options is available through the ODHS Help in Your Language resource. This support is available when you call an Oregon EBT customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Common EBT-Related Issues and How to Resolve Them

While the EBT system is generally reliable, you might occasionally run into problems. Common issues range from a lost card to a transaction being declined. Knowing the right steps to take can help you resolve these situations quickly and with minimal stress. Here are a few frequent problems and how to handle them.

Lost or Stolen Card

A missing card can be alarming, but quick action can protect your benefits. If you realize your card is lost or has been stolen, it's important to report it immediately to prevent unauthorized use of your funds. Finding the right customer service for EBT in Oregon is the first step to securing your account.

Immediately call the 24-hour EBT Customer Service line at 888-997-4447 to freeze your account and report the card missing.
During business hours, you can order a new card by calling the replacement line at 855-328-6715 or by visiting an ODHS office.
Confirm your mailing address to ensure the replacement, which usually arrives in five business days, gets to you.
If the old card turns up, destroy it to prevent confusion and monitor your account until the new one is active.

Forgotten or Locked-Out PIN

Forgetting your PIN or getting locked out after too many incorrect attempts is a common hiccup. Fortunately, resetting your PIN is a straightforward process that can be done over the phone without needing to speak to an agent.

Use the automated phone system at 888-997-4447 to request a PIN reset. You will need to verify your identity with your card number and personal information.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Test the new PIN at a retailer or ATM. If it fails, you may need to visit an ODHS office for in-person assistance.
To protect against theft, keep your PIN secret and consider changing it periodically.

Suspicious Transactions or Electronic Theft

Protecting your EBT account from fraud is critical. If you notice any transactions you don't recognize, you must act immediately to secure your account and report the theft. The Oregon EBT customer service number is your direct line for freezing a compromised account.

Immediately freeze your card using the ebtEDGE mobile app or by calling the 24-hour customer service line.
Review your recent transaction history online or with an agent and note any unauthorized charges.
During business hours, call 855-328-6715 to cancel the compromised card and order a replacement.
You should also file a fraud report with ODHS. Be aware that reimbursement for stolen SNAP funds is not guaranteed.

Missing Monthly Deposit or Balance Issues

If your expected monthly deposit hasn't arrived or you're unsure of your current balance, there are several ways to get an update. Regularly checking your balance helps you manage your funds and spot any problems early.

You can check your balance using a free app like Benny, which shows your real-time SNAP and EBT Cash funds, or by looking at your last store receipt.
If a deposit is missing, first confirm the correct date on the deposit schedule for Oregon.
For ongoing deposit issues or to check on your case, contact your local ODHS office or call the ONE customer-service center at 800-699-9075.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cashback on eligible purchases at popular stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

Finding help with your EBT benefits, whether you're applying for the first time or need to manage your existing card, doesn't have to be a complicated or stressful experience. This guide provides clear, step-by-step instructions for contacting customer service for EBT in Oregon, from replacing a lost card and resetting a PIN to reporting a suspicious transaction and resolving other common issues.

How to Contact EBT Customer Service in Oregon

You can get help with your benefits through several different channels.

Phone: The primary Oregon EBT customer service number is 888-997-4447, which is available 24/7 for general help like balance inquiries or PIN changes. To cancel a lost card and request a replacement, call 855-328-6715 on weekdays. For specific questions about your case, contact the ODHS ONE Customer Service Center at 800-699-9075.
Email: For non-urgent matters, you can send questions about your SNAP benefits to oregon.benefits@odhsoha.oregon.gov. This is another option for customer service for EBT in Oregon.
Mail: To submit documents or send formal written inquiries related to your benefits, you can use the following mailing address: ONE Customer Service Center, PO Box 14015, Salem, OR 97309.
In-Person: If you prefer face-to-face assistance, you can use the state's Find an office tool to locate a nearby SNAP office. If you cannot access the internet, you can also call 800-699-9075 to get information on the closest office.

Multi-Lingual Support

Oregon provides interpretation services for those who need assistance with their benefits. The customer service for EBT in Oregon supports several languages, including Spanish, Russian, Vietnamese, and Chinese. A full menu of options is available through the ODHS Help in Your Language resource. This support is available when you call an Oregon EBT customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Common EBT-Related Issues and How to Resolve Them

While the EBT system is generally reliable, you might occasionally run into problems. Common issues range from a lost card to a transaction being declined. Knowing the right steps to take can help you resolve these situations quickly and with minimal stress. Here are a few frequent problems and how to handle them.

Lost or Stolen Card

A missing card can be alarming, but quick action can protect your benefits. If you realize your card is lost or has been stolen, it's important to report it immediately to prevent unauthorized use of your funds. Finding the right customer service for EBT in Oregon is the first step to securing your account.

Immediately call the 24-hour EBT Customer Service line at 888-997-4447 to freeze your account and report the card missing.
During business hours, you can order a new card by calling the replacement line at 855-328-6715 or by visiting an ODHS office.
Confirm your mailing address to ensure the replacement, which usually arrives in five business days, gets to you.
If the old card turns up, destroy it to prevent confusion and monitor your account until the new one is active.

Forgotten or Locked-Out PIN

Forgetting your PIN or getting locked out after too many incorrect attempts is a common hiccup. Fortunately, resetting your PIN is a straightforward process that can be done over the phone without needing to speak to an agent.

Use the automated phone system at 888-997-4447 to request a PIN reset. You will need to verify your identity with your card number and personal information.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Test the new PIN at a retailer or ATM. If it fails, you may need to visit an ODHS office for in-person assistance.
To protect against theft, keep your PIN secret and consider changing it periodically.

Suspicious Transactions or Electronic Theft

Protecting your EBT account from fraud is critical. If you notice any transactions you don't recognize, you must act immediately to secure your account and report the theft. The Oregon EBT customer service number is your direct line for freezing a compromised account.

Immediately freeze your card using the ebtEDGE mobile app or by calling the 24-hour customer service line.
Review your recent transaction history online or with an agent and note any unauthorized charges.
During business hours, call 855-328-6715 to cancel the compromised card and order a replacement.
You should also file a fraud report with ODHS. Be aware that reimbursement for stolen SNAP funds is not guaranteed.

Missing Monthly Deposit or Balance Issues

If your expected monthly deposit hasn't arrived or you're unsure of your current balance, there are several ways to get an update. Regularly checking your balance helps you manage your funds and spot any problems early.

You can check your balance using a free app like Benny, which shows your real-time SNAP and EBT Cash funds, or by looking at your last store receipt.
If a deposit is missing, first confirm the correct date on the deposit schedule for Oregon.
For ongoing deposit issues or to check on your case, contact your local ODHS office or call the ONE customer-service center at 800-699-9075.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cashback on eligible purchases at popular stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.