New York EBT Deposit Schedule for 2025

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Managing your monthly budget is easier when you know your SNAP payment schedule. For families in New York, this means you can plan your grocery trips ahead of time.

In this guide, you'll learn about your SNAP payment dates and find solutions for what to do if your benefits are late.

Monthly EBT Deposit Schedule in New York

In New York, your EBT payment schedule is determined by your case number. The state uses two different systems: one for New York City and another for all other counties.

Here is how the SNAP payment dates are organized for counties outside of NYC.

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In the five boroughs of New York City, your EBT deposit dates are set by the next-to-last digit of your case number, also known as the “toe digit.” Benefits are issued on business days during the first half of the month. You can find the exact dates on the NYC Issuance Schedule (PDF).

Cash Assistance benefits are loaded on the same day as SNAP in upstate counties. In NYC, they are deposited on a separate cycle about two weeks after your SNAP benefits, as detailed in this SNAP benefits guide.

How to Find Your Case Number

Since your SNAP deposit dates are tied to your case number, knowing where to locate it is helpful for planning. Your full case number is printed on official documents and available through your online account.

If you need to find your number, you can:

Look for it near the top of any notice of decision or budget letter.
Find it listed in your ConnectEBT account information.
Call the EBT Customer Service line at 1-888-328-6399.
Contact your local office through the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

You can check your EBT balance in a few different ways to confirm your deposit has arrived. This helps you stay on top of your funds after your scheduled SNAP payment dates. For a complete list of options, see our guide on how to check your EBT balance in New York.

Here are three of the most convenient ways to check your EBT balance.

Download the Benny app and link your EBT card. The app shows your real-time SNAP and Cash balances automatically. It also provides cashback on eligible grocery purchases at many stores. This is a simple way to track your EBT payment schedule.
Call the 24/7 EBT Customer Service line at 1-888-328-6399. After you select your language, the automated system will prompt you for your 16-digit card number and PIN. Then, you can hear your current SNAP and Cash balances.
Use New York’s official online portals. Go to the ebtEDGE website and enter your card number and PIN. You can view your balance, deposits, and transaction history. This is useful to confirm deposits on your SNAP deposit dates.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can disrupt your expected EBT payment schedule, causing your benefits to arrive later than usual.

Administrative Or Eligibility Snags

Your benefits can be put on hold if your household fails to submit required documents like income verification or a periodic report on time. Delays can also happen because of data mismatches or an outstanding fraud investigation. These issues pause your monthly benefit load, pushing them past the expected SNAP payment dates, until the agency completes its review.

Heavy Caseloads And Staff Shortages

Local social services offices sometimes face backlogs due to a sharp increase in applications and persistent staff shortages. With fewer workers handling more cases, the processing and release of benefits can slow down, affecting the New York SNAP deposit dates.

Pandemic Policy Shifts And Recertification Waves

The end of temporary federal waivers, which had paused interviews and recertifications, has created a new challenge for local offices. They must now process both new applications and a large volume of overdue reviews, stretching their capacity and potentially delaying your benefits past the established EBT deposit dates.

System Maintenance Or Technical Outages

Sometimes, the delay is purely technical. Scheduled system upgrades or unexpected glitches with the statewide EBT platform can temporarily prevent benefits from loading onto your card, disrupting the regular SNAP payment schedule until the system is back online.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over to the next month. However, the funds only remain available as long as the account meets specific activity rules. These requirements differ for food assistance and cash assistance benefits.

Any unspent SNAP funds will stay in your food account for you to use in later months. If your card is not used for 274 consecutive days, any SNAP dollars that have been in the account for that duration are automatically expunged and cannot be returned.

Unused cash assistance also rolls over monthly, but the rules are stricter. The account must show activity within 90 days to prevent benefits older than that from being removed. Additionally, each cash grant must be fully used within 90 to 180 days before any remaining balance is lost.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance is gone before the month is over. This situation is challenging, but you are not without support or resources. Several options are available to help you get food on the table before your next benefits arrive.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for emergency SNAP benefits. This is a critical option if an emergency occurs long before your expected New York SNAP payment dates.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA once your balance hits zero.
When asked if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your application for expedited processing.
Upload proof of identity and resource statements; bank app screenshots are acceptable. HRA must interview you by the next business day.
Benefits are often issued within 24 hours and will load onto your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your circumstances have shifted because of a job loss, higher rent, or new medical bills, you can request a budget recalculation. This is a way to adjust your benefits outside of the standard SNAP payment schedule.

Log into ACCESS HRA and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait until recertification.
Upload documents like recent pay stubs, a new lease, or medical receipts over $35 per month for elderly or disabled members.
HRA recalculates your budget within 10 days, and any increase is added to your next monthly deposit.
Keep proof of the change for 90 days in case further verification is needed.

Find Local Food Pantries and Kitchens

Free local resources can help bridge the gap until your next deposit. Knowing your EBT payment schedule helps with planning, but these resources are available anytime you need them.

In the city, you can visit the Food Help NYC Map or dial 311. Enter your ZIP code to find pantries and kitchens, many of which offer groceries without requiring an ID.

Outside the five boroughs, use the Feeding New York State’s locator. This tool connects you to your nearest regional food bank for pantry hours, which is helpful regardless of the upcoming EBT deposit dates.

Track Your EBT Balance and Earn Cashback with Benny

Benny is an app that shows your EBT balance in real time and provides cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and Whole Foods.

To start, link your EBT card to the app. After you make a purchase, scan your receipt to receive cash back on SNAP-eligible items. This can help you manage your funds between the regular New York SNAP payment schedule.

Download Benny to take control of your expenses and make your EBT benefits go further.

Frequently Asked Questions

SHARE

Managing your monthly budget is easier when you know your SNAP payment schedule. For families in New York, this means you can plan your grocery trips ahead of time.

In this guide, you'll learn about your SNAP payment dates and find solutions for what to do if your benefits are late.

Monthly EBT Deposit Schedule in New York

In New York, your EBT payment schedule is determined by your case number. The state uses two different systems: one for New York City and another for all other counties.

Here is how the SNAP payment dates are organized for counties outside of NYC.

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In the five boroughs of New York City, your EBT deposit dates are set by the next-to-last digit of your case number, also known as the “toe digit.” Benefits are issued on business days during the first half of the month. You can find the exact dates on the NYC Issuance Schedule (PDF).

Cash Assistance benefits are loaded on the same day as SNAP in upstate counties. In NYC, they are deposited on a separate cycle about two weeks after your SNAP benefits, as detailed in this SNAP benefits guide.

How to Find Your Case Number

Since your SNAP deposit dates are tied to your case number, knowing where to locate it is helpful for planning. Your full case number is printed on official documents and available through your online account.

If you need to find your number, you can:

Look for it near the top of any notice of decision or budget letter.
Find it listed in your ConnectEBT account information.
Call the EBT Customer Service line at 1-888-328-6399.
Contact your local office through the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

You can check your EBT balance in a few different ways to confirm your deposit has arrived. This helps you stay on top of your funds after your scheduled SNAP payment dates. For a complete list of options, see our guide on how to check your EBT balance in New York.

Here are three of the most convenient ways to check your EBT balance.

Download the Benny app and link your EBT card. The app shows your real-time SNAP and Cash balances automatically. It also provides cashback on eligible grocery purchases at many stores. This is a simple way to track your EBT payment schedule.
Call the 24/7 EBT Customer Service line at 1-888-328-6399. After you select your language, the automated system will prompt you for your 16-digit card number and PIN. Then, you can hear your current SNAP and Cash balances.
Use New York’s official online portals. Go to the ebtEDGE website and enter your card number and PIN. You can view your balance, deposits, and transaction history. This is useful to confirm deposits on your SNAP deposit dates.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can disrupt your expected EBT payment schedule, causing your benefits to arrive later than usual.

Administrative Or Eligibility Snags

Your benefits can be put on hold if your household fails to submit required documents like income verification or a periodic report on time. Delays can also happen because of data mismatches or an outstanding fraud investigation. These issues pause your monthly benefit load, pushing them past the expected SNAP payment dates, until the agency completes its review.

Heavy Caseloads And Staff Shortages

Local social services offices sometimes face backlogs due to a sharp increase in applications and persistent staff shortages. With fewer workers handling more cases, the processing and release of benefits can slow down, affecting the New York SNAP deposit dates.

Pandemic Policy Shifts And Recertification Waves

The end of temporary federal waivers, which had paused interviews and recertifications, has created a new challenge for local offices. They must now process both new applications and a large volume of overdue reviews, stretching their capacity and potentially delaying your benefits past the established EBT deposit dates.

System Maintenance Or Technical Outages

Sometimes, the delay is purely technical. Scheduled system upgrades or unexpected glitches with the statewide EBT platform can temporarily prevent benefits from loading onto your card, disrupting the regular SNAP payment schedule until the system is back online.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over to the next month. However, the funds only remain available as long as the account meets specific activity rules. These requirements differ for food assistance and cash assistance benefits.

Any unspent SNAP funds will stay in your food account for you to use in later months. If your card is not used for 274 consecutive days, any SNAP dollars that have been in the account for that duration are automatically expunged and cannot be returned.

Unused cash assistance also rolls over monthly, but the rules are stricter. The account must show activity within 90 days to prevent benefits older than that from being removed. Additionally, each cash grant must be fully used within 90 to 180 days before any remaining balance is lost.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance is gone before the month is over. This situation is challenging, but you are not without support or resources. Several options are available to help you get food on the table before your next benefits arrive.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for emergency SNAP benefits. This is a critical option if an emergency occurs long before your expected New York SNAP payment dates.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA once your balance hits zero.
When asked if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your application for expedited processing.
Upload proof of identity and resource statements; bank app screenshots are acceptable. HRA must interview you by the next business day.
Benefits are often issued within 24 hours and will load onto your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your circumstances have shifted because of a job loss, higher rent, or new medical bills, you can request a budget recalculation. This is a way to adjust your benefits outside of the standard SNAP payment schedule.

Log into ACCESS HRA and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait until recertification.
Upload documents like recent pay stubs, a new lease, or medical receipts over $35 per month for elderly or disabled members.
HRA recalculates your budget within 10 days, and any increase is added to your next monthly deposit.
Keep proof of the change for 90 days in case further verification is needed.

Find Local Food Pantries and Kitchens

Free local resources can help bridge the gap until your next deposit. Knowing your EBT payment schedule helps with planning, but these resources are available anytime you need them.

In the city, you can visit the Food Help NYC Map or dial 311. Enter your ZIP code to find pantries and kitchens, many of which offer groceries without requiring an ID.

Outside the five boroughs, use the Feeding New York State’s locator. This tool connects you to your nearest regional food bank for pantry hours, which is helpful regardless of the upcoming EBT deposit dates.

Track Your EBT Balance and Earn Cashback with Benny

Benny is an app that shows your EBT balance in real time and provides cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and Whole Foods.

To start, link your EBT card to the app. After you make a purchase, scan your receipt to receive cash back on SNAP-eligible items. This can help you manage your funds between the regular New York SNAP payment schedule.

Download Benny to take control of your expenses and make your EBT benefits go further.

Frequently Asked Questions

SHARE

Managing your monthly budget is easier when you know your SNAP payment schedule. For families in New York, this means you can plan your grocery trips ahead of time.

In this guide, you'll learn about your SNAP payment dates and find solutions for what to do if your benefits are late.

Monthly EBT Deposit Schedule in New York

In New York, your EBT payment schedule is determined by your case number. The state uses two different systems: one for New York City and another for all other counties.

Here is how the SNAP payment dates are organized for counties outside of NYC.

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In the five boroughs of New York City, your EBT deposit dates are set by the next-to-last digit of your case number, also known as the “toe digit.” Benefits are issued on business days during the first half of the month. You can find the exact dates on the NYC Issuance Schedule (PDF).

Cash Assistance benefits are loaded on the same day as SNAP in upstate counties. In NYC, they are deposited on a separate cycle about two weeks after your SNAP benefits, as detailed in this SNAP benefits guide.

How to Find Your Case Number

Since your SNAP deposit dates are tied to your case number, knowing where to locate it is helpful for planning. Your full case number is printed on official documents and available through your online account.

If you need to find your number, you can:

Look for it near the top of any notice of decision or budget letter.
Find it listed in your ConnectEBT account information.
Call the EBT Customer Service line at 1-888-328-6399.
Contact your local office through the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

You can check your EBT balance in a few different ways to confirm your deposit has arrived. This helps you stay on top of your funds after your scheduled SNAP payment dates. For a complete list of options, see our guide on how to check your EBT balance in New York.

Here are three of the most convenient ways to check your EBT balance.

Download the Benny app and link your EBT card. The app shows your real-time SNAP and Cash balances automatically. It also provides cashback on eligible grocery purchases at many stores. This is a simple way to track your EBT payment schedule.
Call the 24/7 EBT Customer Service line at 1-888-328-6399. After you select your language, the automated system will prompt you for your 16-digit card number and PIN. Then, you can hear your current SNAP and Cash balances.
Use New York’s official online portals. Go to the ebtEDGE website and enter your card number and PIN. You can view your balance, deposits, and transaction history. This is useful to confirm deposits on your SNAP deposit dates.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can disrupt your expected EBT payment schedule, causing your benefits to arrive later than usual.

Administrative Or Eligibility Snags

Your benefits can be put on hold if your household fails to submit required documents like income verification or a periodic report on time. Delays can also happen because of data mismatches or an outstanding fraud investigation. These issues pause your monthly benefit load, pushing them past the expected SNAP payment dates, until the agency completes its review.

Heavy Caseloads And Staff Shortages

Local social services offices sometimes face backlogs due to a sharp increase in applications and persistent staff shortages. With fewer workers handling more cases, the processing and release of benefits can slow down, affecting the New York SNAP deposit dates.

Pandemic Policy Shifts And Recertification Waves

The end of temporary federal waivers, which had paused interviews and recertifications, has created a new challenge for local offices. They must now process both new applications and a large volume of overdue reviews, stretching their capacity and potentially delaying your benefits past the established EBT deposit dates.

System Maintenance Or Technical Outages

Sometimes, the delay is purely technical. Scheduled system upgrades or unexpected glitches with the statewide EBT platform can temporarily prevent benefits from loading onto your card, disrupting the regular SNAP payment schedule until the system is back online.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over to the next month. However, the funds only remain available as long as the account meets specific activity rules. These requirements differ for food assistance and cash assistance benefits.

Any unspent SNAP funds will stay in your food account for you to use in later months. If your card is not used for 274 consecutive days, any SNAP dollars that have been in the account for that duration are automatically expunged and cannot be returned.

Unused cash assistance also rolls over monthly, but the rules are stricter. The account must show activity within 90 days to prevent benefits older than that from being removed. Additionally, each cash grant must be fully used within 90 to 180 days before any remaining balance is lost.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance is gone before the month is over. This situation is challenging, but you are not without support or resources. Several options are available to help you get food on the table before your next benefits arrive.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for emergency SNAP benefits. This is a critical option if an emergency occurs long before your expected New York SNAP payment dates.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA once your balance hits zero.
When asked if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your application for expedited processing.
Upload proof of identity and resource statements; bank app screenshots are acceptable. HRA must interview you by the next business day.
Benefits are often issued within 24 hours and will load onto your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your circumstances have shifted because of a job loss, higher rent, or new medical bills, you can request a budget recalculation. This is a way to adjust your benefits outside of the standard SNAP payment schedule.

Log into ACCESS HRA and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait until recertification.
Upload documents like recent pay stubs, a new lease, or medical receipts over $35 per month for elderly or disabled members.
HRA recalculates your budget within 10 days, and any increase is added to your next monthly deposit.
Keep proof of the change for 90 days in case further verification is needed.

Find Local Food Pantries and Kitchens

Free local resources can help bridge the gap until your next deposit. Knowing your EBT payment schedule helps with planning, but these resources are available anytime you need them.

In the city, you can visit the Food Help NYC Map or dial 311. Enter your ZIP code to find pantries and kitchens, many of which offer groceries without requiring an ID.

Outside the five boroughs, use the Feeding New York State’s locator. This tool connects you to your nearest regional food bank for pantry hours, which is helpful regardless of the upcoming EBT deposit dates.

Track Your EBT Balance and Earn Cashback with Benny

Benny is an app that shows your EBT balance in real time and provides cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and Whole Foods.

To start, link your EBT card to the app. After you make a purchase, scan your receipt to receive cash back on SNAP-eligible items. This can help you manage your funds between the regular New York SNAP payment schedule.

Download Benny to take control of your expenses and make your EBT benefits go further.

Frequently Asked Questions

SHARE

Managing your monthly budget is easier when you know your SNAP payment schedule. For families in New York, this means you can plan your grocery trips ahead of time.

In this guide, you'll learn about your SNAP payment dates and find solutions for what to do if your benefits are late.

Monthly EBT Deposit Schedule in New York

In New York, your EBT payment schedule is determined by your case number. The state uses two different systems: one for New York City and another for all other counties.

Here is how the SNAP payment dates are organized for counties outside of NYC.

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In the five boroughs of New York City, your EBT deposit dates are set by the next-to-last digit of your case number, also known as the “toe digit.” Benefits are issued on business days during the first half of the month. You can find the exact dates on the NYC Issuance Schedule (PDF).

Cash Assistance benefits are loaded on the same day as SNAP in upstate counties. In NYC, they are deposited on a separate cycle about two weeks after your SNAP benefits, as detailed in this SNAP benefits guide.

How to Find Your Case Number

Since your SNAP deposit dates are tied to your case number, knowing where to locate it is helpful for planning. Your full case number is printed on official documents and available through your online account.

If you need to find your number, you can:

Look for it near the top of any notice of decision or budget letter.
Find it listed in your ConnectEBT account information.
Call the EBT Customer Service line at 1-888-328-6399.
Contact your local office through the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

You can check your EBT balance in a few different ways to confirm your deposit has arrived. This helps you stay on top of your funds after your scheduled SNAP payment dates. For a complete list of options, see our guide on how to check your EBT balance in New York.

Here are three of the most convenient ways to check your EBT balance.

Download the Benny app and link your EBT card. The app shows your real-time SNAP and Cash balances automatically. It also provides cashback on eligible grocery purchases at many stores. This is a simple way to track your EBT payment schedule.
Call the 24/7 EBT Customer Service line at 1-888-328-6399. After you select your language, the automated system will prompt you for your 16-digit card number and PIN. Then, you can hear your current SNAP and Cash balances.
Use New York’s official online portals. Go to the ebtEDGE website and enter your card number and PIN. You can view your balance, deposits, and transaction history. This is useful to confirm deposits on your SNAP deposit dates.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can disrupt your expected EBT payment schedule, causing your benefits to arrive later than usual.

Administrative Or Eligibility Snags

Your benefits can be put on hold if your household fails to submit required documents like income verification or a periodic report on time. Delays can also happen because of data mismatches or an outstanding fraud investigation. These issues pause your monthly benefit load, pushing them past the expected SNAP payment dates, until the agency completes its review.

Heavy Caseloads And Staff Shortages

Local social services offices sometimes face backlogs due to a sharp increase in applications and persistent staff shortages. With fewer workers handling more cases, the processing and release of benefits can slow down, affecting the New York SNAP deposit dates.

Pandemic Policy Shifts And Recertification Waves

The end of temporary federal waivers, which had paused interviews and recertifications, has created a new challenge for local offices. They must now process both new applications and a large volume of overdue reviews, stretching their capacity and potentially delaying your benefits past the established EBT deposit dates.

System Maintenance Or Technical Outages

Sometimes, the delay is purely technical. Scheduled system upgrades or unexpected glitches with the statewide EBT platform can temporarily prevent benefits from loading onto your card, disrupting the regular SNAP payment schedule until the system is back online.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over to the next month. However, the funds only remain available as long as the account meets specific activity rules. These requirements differ for food assistance and cash assistance benefits.

Any unspent SNAP funds will stay in your food account for you to use in later months. If your card is not used for 274 consecutive days, any SNAP dollars that have been in the account for that duration are automatically expunged and cannot be returned.

Unused cash assistance also rolls over monthly, but the rules are stricter. The account must show activity within 90 days to prevent benefits older than that from being removed. Additionally, each cash grant must be fully used within 90 to 180 days before any remaining balance is lost.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance is gone before the month is over. This situation is challenging, but you are not without support or resources. Several options are available to help you get food on the table before your next benefits arrive.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for emergency SNAP benefits. This is a critical option if an emergency occurs long before your expected New York SNAP payment dates.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA once your balance hits zero.
When asked if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your application for expedited processing.
Upload proof of identity and resource statements; bank app screenshots are acceptable. HRA must interview you by the next business day.
Benefits are often issued within 24 hours and will load onto your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your circumstances have shifted because of a job loss, higher rent, or new medical bills, you can request a budget recalculation. This is a way to adjust your benefits outside of the standard SNAP payment schedule.

Log into ACCESS HRA and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait until recertification.
Upload documents like recent pay stubs, a new lease, or medical receipts over $35 per month for elderly or disabled members.
HRA recalculates your budget within 10 days, and any increase is added to your next monthly deposit.
Keep proof of the change for 90 days in case further verification is needed.

Find Local Food Pantries and Kitchens

Free local resources can help bridge the gap until your next deposit. Knowing your EBT payment schedule helps with planning, but these resources are available anytime you need them.

In the city, you can visit the Food Help NYC Map or dial 311. Enter your ZIP code to find pantries and kitchens, many of which offer groceries without requiring an ID.

Outside the five boroughs, use the Feeding New York State’s locator. This tool connects you to your nearest regional food bank for pantry hours, which is helpful regardless of the upcoming EBT deposit dates.

Track Your EBT Balance and Earn Cashback with Benny

Benny is an app that shows your EBT balance in real time and provides cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and Whole Foods.

To start, link your EBT card to the app. After you make a purchase, scan your receipt to receive cash back on SNAP-eligible items. This can help you manage your funds between the regular New York SNAP payment schedule.

Download Benny to take control of your expenses and make your EBT benefits go further.

Frequently Asked Questions

SHARE

Managing your monthly budget is easier when you know your SNAP payment schedule. For families in New York, this means you can plan your grocery trips ahead of time.

In this guide, you'll learn about your SNAP payment dates and find solutions for what to do if your benefits are late.

Monthly EBT Deposit Schedule in New York

In New York, your EBT payment schedule is determined by your case number. The state uses two different systems: one for New York City and another for all other counties.

Here is how the SNAP payment dates are organized for counties outside of NYC.

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In the five boroughs of New York City, your EBT deposit dates are set by the next-to-last digit of your case number, also known as the “toe digit.” Benefits are issued on business days during the first half of the month. You can find the exact dates on the NYC Issuance Schedule (PDF).

Cash Assistance benefits are loaded on the same day as SNAP in upstate counties. In NYC, they are deposited on a separate cycle about two weeks after your SNAP benefits, as detailed in this SNAP benefits guide.

How to Find Your Case Number

Since your SNAP deposit dates are tied to your case number, knowing where to locate it is helpful for planning. Your full case number is printed on official documents and available through your online account.

If you need to find your number, you can:

Look for it near the top of any notice of decision or budget letter.
Find it listed in your ConnectEBT account information.
Call the EBT Customer Service line at 1-888-328-6399.
Contact your local office through the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

You can check your EBT balance in a few different ways to confirm your deposit has arrived. This helps you stay on top of your funds after your scheduled SNAP payment dates. For a complete list of options, see our guide on how to check your EBT balance in New York.

Here are three of the most convenient ways to check your EBT balance.

Download the Benny app and link your EBT card. The app shows your real-time SNAP and Cash balances automatically. It also provides cashback on eligible grocery purchases at many stores. This is a simple way to track your EBT payment schedule.
Call the 24/7 EBT Customer Service line at 1-888-328-6399. After you select your language, the automated system will prompt you for your 16-digit card number and PIN. Then, you can hear your current SNAP and Cash balances.
Use New York’s official online portals. Go to the ebtEDGE website and enter your card number and PIN. You can view your balance, deposits, and transaction history. This is useful to confirm deposits on your SNAP deposit dates.

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Why Your EBT Deposit Might Be Late and What to Do

Several issues can disrupt your expected EBT payment schedule, causing your benefits to arrive later than usual.

Administrative Or Eligibility Snags

Your benefits can be put on hold if your household fails to submit required documents like income verification or a periodic report on time. Delays can also happen because of data mismatches or an outstanding fraud investigation. These issues pause your monthly benefit load, pushing them past the expected SNAP payment dates, until the agency completes its review.

Heavy Caseloads And Staff Shortages

Local social services offices sometimes face backlogs due to a sharp increase in applications and persistent staff shortages. With fewer workers handling more cases, the processing and release of benefits can slow down, affecting the New York SNAP deposit dates.

Pandemic Policy Shifts And Recertification Waves

The end of temporary federal waivers, which had paused interviews and recertifications, has created a new challenge for local offices. They must now process both new applications and a large volume of overdue reviews, stretching their capacity and potentially delaying your benefits past the established EBT deposit dates.

System Maintenance Or Technical Outages

Sometimes, the delay is purely technical. Scheduled system upgrades or unexpected glitches with the statewide EBT platform can temporarily prevent benefits from loading onto your card, disrupting the regular SNAP payment schedule until the system is back online.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over to the next month. However, the funds only remain available as long as the account meets specific activity rules. These requirements differ for food assistance and cash assistance benefits.

Any unspent SNAP funds will stay in your food account for you to use in later months. If your card is not used for 274 consecutive days, any SNAP dollars that have been in the account for that duration are automatically expunged and cannot be returned.

Unused cash assistance also rolls over monthly, but the rules are stricter. The account must show activity within 90 days to prevent benefits older than that from being removed. Additionally, each cash grant must be fully used within 90 to 180 days before any remaining balance is lost.

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What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance is gone before the month is over. This situation is challenging, but you are not without support or resources. Several options are available to help you get food on the table before your next benefits arrive.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for emergency SNAP benefits. This is a critical option if an emergency occurs long before your expected New York SNAP payment dates.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA once your balance hits zero.
When asked if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your application for expedited processing.
Upload proof of identity and resource statements; bank app screenshots are acceptable. HRA must interview you by the next business day.
Benefits are often issued within 24 hours and will load onto your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your circumstances have shifted because of a job loss, higher rent, or new medical bills, you can request a budget recalculation. This is a way to adjust your benefits outside of the standard SNAP payment schedule.

Log into ACCESS HRA and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait until recertification.
Upload documents like recent pay stubs, a new lease, or medical receipts over $35 per month for elderly or disabled members.
HRA recalculates your budget within 10 days, and any increase is added to your next monthly deposit.
Keep proof of the change for 90 days in case further verification is needed.

Find Local Food Pantries and Kitchens

Free local resources can help bridge the gap until your next deposit. Knowing your EBT payment schedule helps with planning, but these resources are available anytime you need them.

In the city, you can visit the Food Help NYC Map or dial 311. Enter your ZIP code to find pantries and kitchens, many of which offer groceries without requiring an ID.

Outside the five boroughs, use the Feeding New York State’s locator. This tool connects you to your nearest regional food bank for pantry hours, which is helpful regardless of the upcoming EBT deposit dates.

Track Your EBT Balance and Earn Cashback with Benny

Benny is an app that shows your EBT balance in real time and provides cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and Whole Foods.

To start, link your EBT card to the app. After you make a purchase, scan your receipt to receive cash back on SNAP-eligible items. This can help you manage your funds between the regular New York SNAP payment schedule.

Download Benny to take control of your expenses and make your EBT benefits go further.