New York EBT Deposit Schedule for 2025

SHARE

ON THIS PAGE

Knowing when your EBT benefits will arrive is important for budgeting your groceries. If you live in New York, your deposit date follows a specific schedule, which helps you plan your month without any surprises.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different schedules: one for all counties outside of New York City and a separate one for the five boroughs within it.

For counties outside of NYC, SNAP benefits are deposited between the 1st and the 9th of the month. Here is the upstate deposit schedule:

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In New York City, the schedule is based on the next-to-last digit of your case number, or "toe digit." SNAP benefits and Cash Assistance are paid on different days. You can download the current NYC Issuance Schedule to see the exact dates for your toe digit.

Cash benefits for programs like Family Assistance follow the same schedule. In upstate counties, they are loaded on the same day as SNAP. In NYC, they are loaded on a separate cycle about two weeks after the SNAP deposit, as shown on the official payment calendar.

How to Find Your Case Number

Knowing which digit determines your deposit date is simple once you locate your case number. This number is included on most official correspondence you receive about your benefits.

Look for the full case number printed near the top of any notice of decision or budget letter.
Your case number is also listed within your account details on the ConnectEBT portal.
If you cannot find it, call the 24-hour EBT Customer Service line at 1-888-328-6399.
Local district staff can also confirm your case number. Find your nearest office using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

Once your deposit date arrives, you can confirm the funds are available in several ways. For a complete list of options, read our guide on how to check your EBT balance in New York. Below are three of the most convenient methods.

Benny: Download the Benny app for iOS or Android. After you connect your New York EBT card, your SNAP and Cash balances appear on the home screen. The app also gives you access to cashback on purchases at many major retailers.
Online Portals: You can view your SNAP or Cash balance at any time through New York’s official ebtEDGE portal. After you log in with your card number and PIN, you can see your balance, last deposit, and transaction history.
EBT Customer Service: Call the 24-hour EBT Customer Service line at 1-888-328-6399. The automated system will prompt you to enter your 16-digit card number and PIN. After you provide the information, you will hear your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your monthly EBT deposit.

Administrative or Eligibility Snags

Your benefits may be paused if your household did not submit required documents like a periodic report, income verification, or ID on time. Other administrative holds can result from data mismatches, changes in your household, or an outstanding overpayment investigation. Expired immigration or disability paperwork can also trigger a manual review. During these reviews, your case remains open, but benefits are not issued until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

Local social services offices sometimes face backlogs due to high application volumes and staff vacancies. With fewer workers available to process an increasing number of cases, the time it takes to review and approve benefit issuances can be longer than usual, leading to delays for many households.

System Maintenance or Technical Outages

Sometimes the delay is purely technical. The statewide EBT platform may undergo scheduled system upgrades or experience an unexpected outage. During these periods, benefits cannot be loaded onto cards until the system is fully operational again.

Decentralized County Administration

In New York, SNAP is managed at the county level instead of by a single state office. This means performance can vary between counties. If your local county office has staffing gaps or its own backlog of cases, it can directly cause a delay in your deposit.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over each month. However, both food and cash assistance funds are subject to activity rules and can be permanently removed if your account remains inactive for too long. The specific timelines for expungement differ between SNAP and cash benefits.

Your unspent SNAP balance will remain in your food account for future purchases. If you do not use your card for 274 consecutive days, any SNAP dollars that have been in the account for that period are expunged. This 274-day standard is a change from the previous 365-day rule, as shown in recent community updates.

Unused cash assistance also rolls over, but the rules are stricter. Your account must show activity within 90 consecutive days. If it does not, any cash benefits older than 90 days are returned to the agency. Each individual cash grant must also be withdrawn within a specific timeframe.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Running out of your EBT balance before the end of the month is a stressful and unfortunately common situation. The good news is that you are not without support when your food budget is stretched thin. Several options are available to help you get groceries on the table before your next benefit deposit arrives.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and resources, and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits. This process can provide you with food assistance much faster than a standard application.

To apply, call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA. When asked if you “need food today,” answer “Yes” and provide your current cash and bank balances to flag your case for expedited processing.

You will need to provide proof of identity and any resource statements, like a screenshot from your bank app. HRA must interview you by the next business day and issue benefits within five days, often within 24 hours, directly to your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your financial situation has changed, you can request a budget recalculation from the HRA without waiting for your recertification period. This applies to circumstances like a job loss, increased rent, new medical expenses, or a change in household size.

Log into your ACCESS HRA account and select “Report a Change,” or call your caseworker to ask for a new budget calculation. You will need to upload documents that prove the change, such as:

Recent pay stubs showing fewer hours
A new lease or utility bill with a higher amount
Medical receipts over $35 per month for elderly or disabled household members

The HRA will recalculate your benefits within 10 days. Any increase will be added to your next monthly deposit, and you should keep proof of the reported change for 90 days.

Use Local Food Resources to Bridge the Gap

Local food assistance programs can provide immediate help with no-cost groceries. In New York City, you can use the free Food Help NYC Map or simply dial 311 to find nearby resources.

These tools will show you open pantries, community kitchens, and grab-and-go fridge sites in your area. Many of these locations allow you to take home up to three days' worth of groceries without needing to show an ID.

If you live outside the five boroughs, you can visit the Feeding New York State website. Select “Find Food” on their locator to get connected with your nearest regional food bank for pantry hours and mobile market schedules.

Track Your EBT Balance and Earn Cashback with Benny

Benny helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cash back on SNAP-eligible items directly on your EBT card.

Download Benny to take control of your expenses and get more out of your EBT benefits.

SHARE

Knowing when your EBT benefits will arrive is important for budgeting your groceries. If you live in New York, your deposit date follows a specific schedule, which helps you plan your month without any surprises.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different schedules: one for all counties outside of New York City and a separate one for the five boroughs within it.

For counties outside of NYC, SNAP benefits are deposited between the 1st and the 9th of the month. Here is the upstate deposit schedule:

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In New York City, the schedule is based on the next-to-last digit of your case number, or "toe digit." SNAP benefits and Cash Assistance are paid on different days. You can download the current NYC Issuance Schedule to see the exact dates for your toe digit.

Cash benefits for programs like Family Assistance follow the same schedule. In upstate counties, they are loaded on the same day as SNAP. In NYC, they are loaded on a separate cycle about two weeks after the SNAP deposit, as shown on the official payment calendar.

How to Find Your Case Number

Knowing which digit determines your deposit date is simple once you locate your case number. This number is included on most official correspondence you receive about your benefits.

Look for the full case number printed near the top of any notice of decision or budget letter.
Your case number is also listed within your account details on the ConnectEBT portal.
If you cannot find it, call the 24-hour EBT Customer Service line at 1-888-328-6399.
Local district staff can also confirm your case number. Find your nearest office using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

Once your deposit date arrives, you can confirm the funds are available in several ways. For a complete list of options, read our guide on how to check your EBT balance in New York. Below are three of the most convenient methods.

Benny: Download the Benny app for iOS or Android. After you connect your New York EBT card, your SNAP and Cash balances appear on the home screen. The app also gives you access to cashback on purchases at many major retailers.
Online Portals: You can view your SNAP or Cash balance at any time through New York’s official ebtEDGE portal. After you log in with your card number and PIN, you can see your balance, last deposit, and transaction history.
EBT Customer Service: Call the 24-hour EBT Customer Service line at 1-888-328-6399. The automated system will prompt you to enter your 16-digit card number and PIN. After you provide the information, you will hear your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your monthly EBT deposit.

Administrative or Eligibility Snags

Your benefits may be paused if your household did not submit required documents like a periodic report, income verification, or ID on time. Other administrative holds can result from data mismatches, changes in your household, or an outstanding overpayment investigation. Expired immigration or disability paperwork can also trigger a manual review. During these reviews, your case remains open, but benefits are not issued until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

Local social services offices sometimes face backlogs due to high application volumes and staff vacancies. With fewer workers available to process an increasing number of cases, the time it takes to review and approve benefit issuances can be longer than usual, leading to delays for many households.

System Maintenance or Technical Outages

Sometimes the delay is purely technical. The statewide EBT platform may undergo scheduled system upgrades or experience an unexpected outage. During these periods, benefits cannot be loaded onto cards until the system is fully operational again.

Decentralized County Administration

In New York, SNAP is managed at the county level instead of by a single state office. This means performance can vary between counties. If your local county office has staffing gaps or its own backlog of cases, it can directly cause a delay in your deposit.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over each month. However, both food and cash assistance funds are subject to activity rules and can be permanently removed if your account remains inactive for too long. The specific timelines for expungement differ between SNAP and cash benefits.

Your unspent SNAP balance will remain in your food account for future purchases. If you do not use your card for 274 consecutive days, any SNAP dollars that have been in the account for that period are expunged. This 274-day standard is a change from the previous 365-day rule, as shown in recent community updates.

Unused cash assistance also rolls over, but the rules are stricter. Your account must show activity within 90 consecutive days. If it does not, any cash benefits older than 90 days are returned to the agency. Each individual cash grant must also be withdrawn within a specific timeframe.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Running out of your EBT balance before the end of the month is a stressful and unfortunately common situation. The good news is that you are not without support when your food budget is stretched thin. Several options are available to help you get groceries on the table before your next benefit deposit arrives.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and resources, and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits. This process can provide you with food assistance much faster than a standard application.

To apply, call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA. When asked if you “need food today,” answer “Yes” and provide your current cash and bank balances to flag your case for expedited processing.

You will need to provide proof of identity and any resource statements, like a screenshot from your bank app. HRA must interview you by the next business day and issue benefits within five days, often within 24 hours, directly to your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your financial situation has changed, you can request a budget recalculation from the HRA without waiting for your recertification period. This applies to circumstances like a job loss, increased rent, new medical expenses, or a change in household size.

Log into your ACCESS HRA account and select “Report a Change,” or call your caseworker to ask for a new budget calculation. You will need to upload documents that prove the change, such as:

Recent pay stubs showing fewer hours
A new lease or utility bill with a higher amount
Medical receipts over $35 per month for elderly or disabled household members

The HRA will recalculate your benefits within 10 days. Any increase will be added to your next monthly deposit, and you should keep proof of the reported change for 90 days.

Use Local Food Resources to Bridge the Gap

Local food assistance programs can provide immediate help with no-cost groceries. In New York City, you can use the free Food Help NYC Map or simply dial 311 to find nearby resources.

These tools will show you open pantries, community kitchens, and grab-and-go fridge sites in your area. Many of these locations allow you to take home up to three days' worth of groceries without needing to show an ID.

If you live outside the five boroughs, you can visit the Feeding New York State website. Select “Find Food” on their locator to get connected with your nearest regional food bank for pantry hours and mobile market schedules.

Track Your EBT Balance and Earn Cashback with Benny

Benny helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cash back on SNAP-eligible items directly on your EBT card.

Download Benny to take control of your expenses and get more out of your EBT benefits.

SHARE

Knowing when your EBT benefits will arrive is important for budgeting your groceries. If you live in New York, your deposit date follows a specific schedule, which helps you plan your month without any surprises.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different schedules: one for all counties outside of New York City and a separate one for the five boroughs within it.

For counties outside of NYC, SNAP benefits are deposited between the 1st and the 9th of the month. Here is the upstate deposit schedule:

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In New York City, the schedule is based on the next-to-last digit of your case number, or "toe digit." SNAP benefits and Cash Assistance are paid on different days. You can download the current NYC Issuance Schedule to see the exact dates for your toe digit.

Cash benefits for programs like Family Assistance follow the same schedule. In upstate counties, they are loaded on the same day as SNAP. In NYC, they are loaded on a separate cycle about two weeks after the SNAP deposit, as shown on the official payment calendar.

How to Find Your Case Number

Knowing which digit determines your deposit date is simple once you locate your case number. This number is included on most official correspondence you receive about your benefits.

Look for the full case number printed near the top of any notice of decision or budget letter.
Your case number is also listed within your account details on the ConnectEBT portal.
If you cannot find it, call the 24-hour EBT Customer Service line at 1-888-328-6399.
Local district staff can also confirm your case number. Find your nearest office using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

Once your deposit date arrives, you can confirm the funds are available in several ways. For a complete list of options, read our guide on how to check your EBT balance in New York. Below are three of the most convenient methods.

Benny: Download the Benny app for iOS or Android. After you connect your New York EBT card, your SNAP and Cash balances appear on the home screen. The app also gives you access to cashback on purchases at many major retailers.
Online Portals: You can view your SNAP or Cash balance at any time through New York’s official ebtEDGE portal. After you log in with your card number and PIN, you can see your balance, last deposit, and transaction history.
EBT Customer Service: Call the 24-hour EBT Customer Service line at 1-888-328-6399. The automated system will prompt you to enter your 16-digit card number and PIN. After you provide the information, you will hear your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your monthly EBT deposit.

Administrative or Eligibility Snags

Your benefits may be paused if your household did not submit required documents like a periodic report, income verification, or ID on time. Other administrative holds can result from data mismatches, changes in your household, or an outstanding overpayment investigation. Expired immigration or disability paperwork can also trigger a manual review. During these reviews, your case remains open, but benefits are not issued until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

Local social services offices sometimes face backlogs due to high application volumes and staff vacancies. With fewer workers available to process an increasing number of cases, the time it takes to review and approve benefit issuances can be longer than usual, leading to delays for many households.

System Maintenance or Technical Outages

Sometimes the delay is purely technical. The statewide EBT platform may undergo scheduled system upgrades or experience an unexpected outage. During these periods, benefits cannot be loaded onto cards until the system is fully operational again.

Decentralized County Administration

In New York, SNAP is managed at the county level instead of by a single state office. This means performance can vary between counties. If your local county office has staffing gaps or its own backlog of cases, it can directly cause a delay in your deposit.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over each month. However, both food and cash assistance funds are subject to activity rules and can be permanently removed if your account remains inactive for too long. The specific timelines for expungement differ between SNAP and cash benefits.

Your unspent SNAP balance will remain in your food account for future purchases. If you do not use your card for 274 consecutive days, any SNAP dollars that have been in the account for that period are expunged. This 274-day standard is a change from the previous 365-day rule, as shown in recent community updates.

Unused cash assistance also rolls over, but the rules are stricter. Your account must show activity within 90 consecutive days. If it does not, any cash benefits older than 90 days are returned to the agency. Each individual cash grant must also be withdrawn within a specific timeframe.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Running out of your EBT balance before the end of the month is a stressful and unfortunately common situation. The good news is that you are not without support when your food budget is stretched thin. Several options are available to help you get groceries on the table before your next benefit deposit arrives.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and resources, and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits. This process can provide you with food assistance much faster than a standard application.

To apply, call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA. When asked if you “need food today,” answer “Yes” and provide your current cash and bank balances to flag your case for expedited processing.

You will need to provide proof of identity and any resource statements, like a screenshot from your bank app. HRA must interview you by the next business day and issue benefits within five days, often within 24 hours, directly to your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your financial situation has changed, you can request a budget recalculation from the HRA without waiting for your recertification period. This applies to circumstances like a job loss, increased rent, new medical expenses, or a change in household size.

Log into your ACCESS HRA account and select “Report a Change,” or call your caseworker to ask for a new budget calculation. You will need to upload documents that prove the change, such as:

Recent pay stubs showing fewer hours
A new lease or utility bill with a higher amount
Medical receipts over $35 per month for elderly or disabled household members

The HRA will recalculate your benefits within 10 days. Any increase will be added to your next monthly deposit, and you should keep proof of the reported change for 90 days.

Use Local Food Resources to Bridge the Gap

Local food assistance programs can provide immediate help with no-cost groceries. In New York City, you can use the free Food Help NYC Map or simply dial 311 to find nearby resources.

These tools will show you open pantries, community kitchens, and grab-and-go fridge sites in your area. Many of these locations allow you to take home up to three days' worth of groceries without needing to show an ID.

If you live outside the five boroughs, you can visit the Feeding New York State website. Select “Find Food” on their locator to get connected with your nearest regional food bank for pantry hours and mobile market schedules.

Track Your EBT Balance and Earn Cashback with Benny

Benny helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cash back on SNAP-eligible items directly on your EBT card.

Download Benny to take control of your expenses and get more out of your EBT benefits.

SHARE

Knowing when your EBT benefits will arrive is important for budgeting your groceries. If you live in New York, your deposit date follows a specific schedule, which helps you plan your month without any surprises.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different schedules: one for all counties outside of New York City and a separate one for the five boroughs within it.

For counties outside of NYC, SNAP benefits are deposited between the 1st and the 9th of the month. Here is the upstate deposit schedule:

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In New York City, the schedule is based on the next-to-last digit of your case number, or "toe digit." SNAP benefits and Cash Assistance are paid on different days. You can download the current NYC Issuance Schedule to see the exact dates for your toe digit.

Cash benefits for programs like Family Assistance follow the same schedule. In upstate counties, they are loaded on the same day as SNAP. In NYC, they are loaded on a separate cycle about two weeks after the SNAP deposit, as shown on the official payment calendar.

How to Find Your Case Number

Knowing which digit determines your deposit date is simple once you locate your case number. This number is included on most official correspondence you receive about your benefits.

Look for the full case number printed near the top of any notice of decision or budget letter.
Your case number is also listed within your account details on the ConnectEBT portal.
If you cannot find it, call the 24-hour EBT Customer Service line at 1-888-328-6399.
Local district staff can also confirm your case number. Find your nearest office using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

Once your deposit date arrives, you can confirm the funds are available in several ways. For a complete list of options, read our guide on how to check your EBT balance in New York. Below are three of the most convenient methods.

Benny: Download the Benny app for iOS or Android. After you connect your New York EBT card, your SNAP and Cash balances appear on the home screen. The app also gives you access to cashback on purchases at many major retailers.
Online Portals: You can view your SNAP or Cash balance at any time through New York’s official ebtEDGE portal. After you log in with your card number and PIN, you can see your balance, last deposit, and transaction history.
EBT Customer Service: Call the 24-hour EBT Customer Service line at 1-888-328-6399. The automated system will prompt you to enter your 16-digit card number and PIN. After you provide the information, you will hear your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your monthly EBT deposit.

Administrative or Eligibility Snags

Your benefits may be paused if your household did not submit required documents like a periodic report, income verification, or ID on time. Other administrative holds can result from data mismatches, changes in your household, or an outstanding overpayment investigation. Expired immigration or disability paperwork can also trigger a manual review. During these reviews, your case remains open, but benefits are not issued until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

Local social services offices sometimes face backlogs due to high application volumes and staff vacancies. With fewer workers available to process an increasing number of cases, the time it takes to review and approve benefit issuances can be longer than usual, leading to delays for many households.

System Maintenance or Technical Outages

Sometimes the delay is purely technical. The statewide EBT platform may undergo scheduled system upgrades or experience an unexpected outage. During these periods, benefits cannot be loaded onto cards until the system is fully operational again.

Decentralized County Administration

In New York, SNAP is managed at the county level instead of by a single state office. This means performance can vary between counties. If your local county office has staffing gaps or its own backlog of cases, it can directly cause a delay in your deposit.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over each month. However, both food and cash assistance funds are subject to activity rules and can be permanently removed if your account remains inactive for too long. The specific timelines for expungement differ between SNAP and cash benefits.

Your unspent SNAP balance will remain in your food account for future purchases. If you do not use your card for 274 consecutive days, any SNAP dollars that have been in the account for that period are expunged. This 274-day standard is a change from the previous 365-day rule, as shown in recent community updates.

Unused cash assistance also rolls over, but the rules are stricter. Your account must show activity within 90 consecutive days. If it does not, any cash benefits older than 90 days are returned to the agency. Each individual cash grant must also be withdrawn within a specific timeframe.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Running out of your EBT balance before the end of the month is a stressful and unfortunately common situation. The good news is that you are not without support when your food budget is stretched thin. Several options are available to help you get groceries on the table before your next benefit deposit arrives.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and resources, and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits. This process can provide you with food assistance much faster than a standard application.

To apply, call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA. When asked if you “need food today,” answer “Yes” and provide your current cash and bank balances to flag your case for expedited processing.

You will need to provide proof of identity and any resource statements, like a screenshot from your bank app. HRA must interview you by the next business day and issue benefits within five days, often within 24 hours, directly to your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your financial situation has changed, you can request a budget recalculation from the HRA without waiting for your recertification period. This applies to circumstances like a job loss, increased rent, new medical expenses, or a change in household size.

Log into your ACCESS HRA account and select “Report a Change,” or call your caseworker to ask for a new budget calculation. You will need to upload documents that prove the change, such as:

Recent pay stubs showing fewer hours
A new lease or utility bill with a higher amount
Medical receipts over $35 per month for elderly or disabled household members

The HRA will recalculate your benefits within 10 days. Any increase will be added to your next monthly deposit, and you should keep proof of the reported change for 90 days.

Use Local Food Resources to Bridge the Gap

Local food assistance programs can provide immediate help with no-cost groceries. In New York City, you can use the free Food Help NYC Map or simply dial 311 to find nearby resources.

These tools will show you open pantries, community kitchens, and grab-and-go fridge sites in your area. Many of these locations allow you to take home up to three days' worth of groceries without needing to show an ID.

If you live outside the five boroughs, you can visit the Feeding New York State website. Select “Find Food” on their locator to get connected with your nearest regional food bank for pantry hours and mobile market schedules.

Track Your EBT Balance and Earn Cashback with Benny

Benny helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cash back on SNAP-eligible items directly on your EBT card.

Download Benny to take control of your expenses and get more out of your EBT benefits.

SHARE

Knowing when your EBT benefits will arrive is important for budgeting your groceries. If you live in New York, your deposit date follows a specific schedule, which helps you plan your month without any surprises.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different schedules: one for all counties outside of New York City and a separate one for the five boroughs within it.

For counties outside of NYC, SNAP benefits are deposited between the 1st and the 9th of the month. Here is the upstate deposit schedule:

1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2
3rd of the month: Case numbers ending in 3
4th of the month: Case numbers ending in 4
5th of the month: Case numbers ending in 5
6th of the month: Case numbers ending in 6
7th of the month: Case numbers ending in 7
8th of the month: Case numbers ending in 8
9th of the month: Case numbers ending in 9

In New York City, the schedule is based on the next-to-last digit of your case number, or "toe digit." SNAP benefits and Cash Assistance are paid on different days. You can download the current NYC Issuance Schedule to see the exact dates for your toe digit.

Cash benefits for programs like Family Assistance follow the same schedule. In upstate counties, they are loaded on the same day as SNAP. In NYC, they are loaded on a separate cycle about two weeks after the SNAP deposit, as shown on the official payment calendar.

How to Find Your Case Number

Knowing which digit determines your deposit date is simple once you locate your case number. This number is included on most official correspondence you receive about your benefits.

Look for the full case number printed near the top of any notice of decision or budget letter.
Your case number is also listed within your account details on the ConnectEBT portal.
If you cannot find it, call the 24-hour EBT Customer Service line at 1-888-328-6399.
Local district staff can also confirm your case number. Find your nearest office using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status in New York

Once your deposit date arrives, you can confirm the funds are available in several ways. For a complete list of options, read our guide on how to check your EBT balance in New York. Below are three of the most convenient methods.

Benny: Download the Benny app for iOS or Android. After you connect your New York EBT card, your SNAP and Cash balances appear on the home screen. The app also gives you access to cashback on purchases at many major retailers.
Online Portals: You can view your SNAP or Cash balance at any time through New York’s official ebtEDGE portal. After you log in with your card number and PIN, you can see your balance, last deposit, and transaction history.
EBT Customer Service: Call the 24-hour EBT Customer Service line at 1-888-328-6399. The automated system will prompt you to enter your 16-digit card number and PIN. After you provide the information, you will hear your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your monthly EBT deposit.

Administrative or Eligibility Snags

Your benefits may be paused if your household did not submit required documents like a periodic report, income verification, or ID on time. Other administrative holds can result from data mismatches, changes in your household, or an outstanding overpayment investigation. Expired immigration or disability paperwork can also trigger a manual review. During these reviews, your case remains open, but benefits are not issued until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

Local social services offices sometimes face backlogs due to high application volumes and staff vacancies. With fewer workers available to process an increasing number of cases, the time it takes to review and approve benefit issuances can be longer than usual, leading to delays for many households.

System Maintenance or Technical Outages

Sometimes the delay is purely technical. The statewide EBT platform may undergo scheduled system upgrades or experience an unexpected outage. During these periods, benefits cannot be loaded onto cards until the system is fully operational again.

Decentralized County Administration

In New York, SNAP is managed at the county level instead of by a single state office. This means performance can vary between counties. If your local county office has staffing gaps or its own backlog of cases, it can directly cause a delay in your deposit.

Do EBT Benefits Expire or Roll Over?

In New York, unused EBT benefits carry over each month. However, both food and cash assistance funds are subject to activity rules and can be permanently removed if your account remains inactive for too long. The specific timelines for expungement differ between SNAP and cash benefits.

Your unspent SNAP balance will remain in your food account for future purchases. If you do not use your card for 274 consecutive days, any SNAP dollars that have been in the account for that period are expunged. This 274-day standard is a change from the previous 365-day rule, as shown in recent community updates.

Unused cash assistance also rolls over, but the rules are stricter. Your account must show activity within 90 consecutive days. If it does not, any cash benefits older than 90 days are returned to the agency. Each individual cash grant must also be withdrawn within a specific timeframe.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Running out of your EBT balance before the end of the month is a stressful and unfortunately common situation. The good news is that you are not without support when your food budget is stretched thin. Several options are available to help you get groceries on the table before your next benefit deposit arrives.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and resources, and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits. This process can provide you with food assistance much faster than a standard application.

To apply, call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA. When asked if you “need food today,” answer “Yes” and provide your current cash and bank balances to flag your case for expedited processing.

You will need to provide proof of identity and any resource statements, like a screenshot from your bank app. HRA must interview you by the next business day and issue benefits within five days, often within 24 hours, directly to your existing EBT card.

Request a Mid-Certification SNAP Budget Change

If your financial situation has changed, you can request a budget recalculation from the HRA without waiting for your recertification period. This applies to circumstances like a job loss, increased rent, new medical expenses, or a change in household size.

Log into your ACCESS HRA account and select “Report a Change,” or call your caseworker to ask for a new budget calculation. You will need to upload documents that prove the change, such as:

Recent pay stubs showing fewer hours
A new lease or utility bill with a higher amount
Medical receipts over $35 per month for elderly or disabled household members

The HRA will recalculate your benefits within 10 days. Any increase will be added to your next monthly deposit, and you should keep proof of the reported change for 90 days.

Use Local Food Resources to Bridge the Gap

Local food assistance programs can provide immediate help with no-cost groceries. In New York City, you can use the free Food Help NYC Map or simply dial 311 to find nearby resources.

These tools will show you open pantries, community kitchens, and grab-and-go fridge sites in your area. Many of these locations allow you to take home up to three days' worth of groceries without needing to show an ID.

If you live outside the five boroughs, you can visit the Feeding New York State website. Select “Find Food” on their locator to get connected with your nearest regional food bank for pantry hours and mobile market schedules.

Track Your EBT Balance and Earn Cashback with Benny

Benny helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cash back on SNAP-eligible items directly on your EBT card.

Download Benny to take control of your expenses and get more out of your EBT benefits.