EBT Guides
Feb 6, 2025
Understanding your EBT deposit schedule helps you plan your budget and manage your resources effectively. Knowing when to expect your benefits can prevent financial stress and ensure you have access to necessary funds.
This article will guide you on when to expect your EBT deposits and troubleshoot common reasons for delays.
Monthly EBT Deposit Schedule in New Mexico
In New Mexico, the EBT deposit schedule is determined by the last two digits of your case number. This method ensures an even distribution of benefits throughout the month, preventing system overload and ensuring timely access to funds for all recipients.
The distribution dates are as follows:
1st of the month: Case numbers ending in 00-19
2nd of the month: Case numbers ending in 20-39
3rd of the month: Case numbers ending in 40-59
4th of the month: Case numbers ending in 60-79
5th of the month: Case numbers ending in 80-99
How to Find Your Case Number
To find your case number, which determines your EBT deposit schedule, follow these steps:
Locate any official correspondence from the Human Services Department (HSD), such as approval letters or benefit statements, where your case number is typically listed.
If you cannot find any documents, log in to the YES New Mexico online portal using your credentials. Your case number will be displayed in your account information.
Alternatively, contact the EBT hotline at 1-800-283-4465 for assistance in retrieving your case number.
Why Your EBT Deposit Might Be Late and What to Do
There are several commonly known reasons why your EBT deposit may be late.
Weekends and Holidays
Deposits scheduled on weekends or federal holidays may be delayed until the next business day. Plan ahead by checking the calendar and budgeting for these potential delays.
Pending Eligibility or Recertification
Failing to complete eligibility reviews or recertification can delay benefits. Submit required documents on time and check for notifications from the state agency to avoid interruptions in your benefits.
Incorrect Personal Information
Outdated or incorrect personal details can cause deposit issues. Verify your information and promptly update any changes with the appropriate authorities to avoid delays.
Statewide Processing Delays
Technical glitches or high processing volumes can lead to delays. Stay informed through official channels and be patient. For assistance, contact the EBT hotline at 1-800-283-4465.
How to Check Your EBT Deposit Status
There are several ways to check your EBT balance to confirm that your deposit has been made. For a comprehensive guide on all the options, check our guide on checking EBT balance. Here are the three most convenient options:
New Mexico Official SNAP Portal:
Visit the New Mexico official SNAP website.
Navigate to the EBT section.
Check your balance under the account information tab.
Using Benny: Benny is a free app that allows you to check your EBT balance in real time and verify if the deposit has been made. In addition to tracking your benefits, with Benny you can also earn cashback when shopping for groceries or other purchases.
ATM Inquiry: You can check your EBT balance using an ATM. Choose an ATM with the Quest® logo, which signifies that it supports EBT transactions. Insert your EBT card, enter your PIN, and select the option to check your balance.
Do EBT Benefits Expire or Roll Over?
In New Mexico, unused EBT benefits roll over month to month but expire if not used within 365 days. To ensure you don't lose your benefits, use them within this timeframe. For the most current and accurate information on SNAP expiration rules, visit the New Mexico's official SNAP website.
Get Cashback on EBT with Benny
With the Benny app, track your EBT balance and spending in real time while earning cashback on groceries at stores like Dollar General, Target, and Walmart. Connect your EBT card and activate offers to start saving.
Download Benny to track your EBT spending and access cash back where you already shop.
