New Mexico EBT Deposit Schedule for 2025

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Knowing when your EBT benefits will hit your account helps you plan your grocery shopping. For folks in New Mexico, having this date circled on the calendar makes managing your monthly budget much smoother.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New Mexico

In New Mexico, SNAP benefits are distributed over 20 days each month. Your specific deposit date is determined by the last two digits of the head-of-household’s Social Security Number, as outlined in state regulations.

Here is the breakdown of deposit dates based on your SSN:

1st of the month: SSN ends in 11, 31, 51, 71, or 91
2nd of the month: SSN ends in 01, 21, 41, 61, or 81
3rd of the month: SSN ends in 12, 32, 52, 72, or 92
4th of the month: SSN ends in 02, 22, 42, 62, or 82
5th of the month: SSN ends in 13, 33, 53, 73, or 93
6th of the month: SSN ends in 03, 23, 43, 63, or 83
7th of the month: SSN ends in 14, 34, 54, 74, or 94
8th of the month: SSN ends in 04, 24, 44, 64, or 84
9th of the month: SSN ends in 15, 35, 55, 75, or 95
10th of the month: SSN ends in 05, 25, 45, 65, or 85
11th of the month: SSN ends in 16, 36, 56, 76, or 96
12th of the month: SSN ends in 06, 26, 46, 66, or 86
13th of the month: SSN ends in 17, 37, 57, 77, or 97
14th of the month: SSN ends in 07, 27, 47, 67, or 87
15th of the month: SSN ends in 18, 38, 58, 78, or 98
16th of the month: SSN ends in 08, 28, 48, 68, or 88
17th of the month: SSN ends in 19, 39, 59, 79, or 99
18th of the month: SSN ends in 09, 29, 49, 69, or 89
19th of the month: SSN ends in 10, 30, 50, 70, or 90
20th of the month: SSN ends in 00, 20, 40, 60, or 80

If you receive cash assistance, such as NM Works/TANF, on your EBT card, those benefits are loaded on the same day as your SNAP deposit.

To confirm which SSN is linked to your case, you can check any approval notice from the department. You can also log in to your YES New Mexico account or call the HSD information line at 1-800-432-6217.

How to Check Your EBT Deposit Status in New Mexico

Once your deposit date arrives, you can confirm the funds are available in a few different ways. For a complete list of options, see our guide on how to check your EBT balance in New Mexico.

Here are three of the most convenient options to check your EBT balance:

Benny App: Download the Benny app to track your New Mexico EBT balance in real time. The app shows your current SNAP and cash balances and provides automatic cash-back on eligible purchases at many stores like Walmart and Costco.
Online Portal: Visit the ebtEDGE Cardholder Portal, available around the clock. After you provide your card number and PIN to log in, you can view your current SNAP and cash balances. The portal also shows recent transaction history.
Toll-Free Number: Call the 24-hour automated customer service line at 1-800-843-8303. After you enter your card number and PIN, the system announces your food and cash balances. Support is available in multiple languages.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, most of which are tied to state-level processing rather than banking issues.

Administrative or Eligibility Snags

Your benefits can be paused if required paperwork, like a six-month report or recertification, is missing or incomplete. Delays also happen when information you provided does not match data from other agencies, requiring extra review. Questions about your identity or residency, or failing to report a household change, can also put your case into a pending status, holding up your deposit.

Processing Backlogs and Staffing Shortages

Since federal pandemic waivers ended, every case requires a full review, creating a surge in workload. This has overwhelmed staff capacity at New Mexico’s Human Services Department, resulting in a statewide backlog. As a result, benefits that would typically load automatically are now facing delays while they wait in the queue for processing.

System or Technology Problems

Technical difficulties can sometimes be the culprit behind a late deposit. Glitches within the state’s ASPEN eligibility system or outages affecting the EBT processor have been known to freeze approved cases. These technical issues can also prevent the payment file from being transmitted on schedule, stopping the funds from reaching your card.

Policy Changes and Extra Casework

When federal rules change, such as the recent end of pandemic-era flexibilities, the Human Services Department must recalculate thousands of cases. Each case has to be adjusted to meet the new standards. Until this recalculation is complete for your household, your monthly deposit may be temporarily held, causing it to arrive later than expected.

Do EBT Benefits Expire or Roll Over?

In New Mexico, your unused SNAP and cash assistance benefits will carry over to the next month. However, your account must remain active according to state rules. If you do not use your card for 90 consecutive days, the Human Services Department will move the funds to an offline account after notifying you.

You can get these offline funds back by contacting HSD. SNAP benefits can be restored within 274 days of the first deposit, while cash assistance has a longer restoration window of 364 days. If there is no activity, the benefits will be permanently removed, or expunged, from your account.

HSD provides at least 30 days' notice before expunging SNAP benefits after 274 days of inactivity. For cash assistance, you get 45 days' notice before funds are removed after 180 days of inactivity. Once benefits are expunged, they are permanently lost and cannot be reissued.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. The good news is you aren't out of options for putting food on the table. If you're facing a shortage before your next deposit, consider these strategies to get the support you need.

Ask for Emergency (Expedited) SNAP

If your household has very little income, you might qualify for emergency SNAP benefits. This can get a fresh EBT load onto your card within seven days of your request.

You may qualify if your household meets one of these conditions:

You have under $150 in gross monthly income and $100 or less in cash or bank funds.
Your income and liquid resources are less than what you owe for rent or mortgage plus utilities.
You are a migrant or seasonal farm-worker household with $100 or less in liquid resources.

To apply, you only need a photo ID for the person signing the form; other proofs can be turned in later. Apply online through the YesNM portal, call ISD Customer Service at 1-800-283-4465, or visit an ISD field office. Tell the worker you are “requesting expedited SNAP.”

Note your application date, as the card must be loaded no later than the seventh calendar day after. If you don’t have a card, ask when and where to pick it up.

Have HSD Recalculate Your SNAP

If your household situation has changed, you could be eligible for a higher monthly SNAP allotment. You must report a change within 10 days if you experience a job loss, a drop in hours, a new baby, or higher rent, utility, medical, or child-care costs.

Report these changes online, by phone, or in writing to your ISD office, which must act on the report within 10 working days. If the change adds a new member or lowers your counted income by at least $50, ask for a “supplement.” This allows the larger allotment to post this month instead of waiting for the next cycle.

Use No-Cost USDA Food Boxes

You can stretch your meals without touching your SNAP funds by using no-cost USDA food boxes. These 25-35 lb boxes are free and do not reduce future EBT benefits.

Use the New Mexico TEFAP map to find pantry dates in your county, then call 800-648-7167 for final confirmation. The only paperwork is a brief income form.

If the nearest site is full, call 211 or visit Roadrunner Food Bank’s statewide locator for the next mobile pantry. Many trucks visit rural communities, and you can have a proxy pick up food for you if transportation is a barrier.

Track Your EBT Balance and Earn Cashback with Benny

The Benny app helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your budget and get more from your EBT benefits.

SHARE

Knowing when your EBT benefits will hit your account helps you plan your grocery shopping. For folks in New Mexico, having this date circled on the calendar makes managing your monthly budget much smoother.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New Mexico

In New Mexico, SNAP benefits are distributed over 20 days each month. Your specific deposit date is determined by the last two digits of the head-of-household’s Social Security Number, as outlined in state regulations.

Here is the breakdown of deposit dates based on your SSN:

1st of the month: SSN ends in 11, 31, 51, 71, or 91
2nd of the month: SSN ends in 01, 21, 41, 61, or 81
3rd of the month: SSN ends in 12, 32, 52, 72, or 92
4th of the month: SSN ends in 02, 22, 42, 62, or 82
5th of the month: SSN ends in 13, 33, 53, 73, or 93
6th of the month: SSN ends in 03, 23, 43, 63, or 83
7th of the month: SSN ends in 14, 34, 54, 74, or 94
8th of the month: SSN ends in 04, 24, 44, 64, or 84
9th of the month: SSN ends in 15, 35, 55, 75, or 95
10th of the month: SSN ends in 05, 25, 45, 65, or 85
11th of the month: SSN ends in 16, 36, 56, 76, or 96
12th of the month: SSN ends in 06, 26, 46, 66, or 86
13th of the month: SSN ends in 17, 37, 57, 77, or 97
14th of the month: SSN ends in 07, 27, 47, 67, or 87
15th of the month: SSN ends in 18, 38, 58, 78, or 98
16th of the month: SSN ends in 08, 28, 48, 68, or 88
17th of the month: SSN ends in 19, 39, 59, 79, or 99
18th of the month: SSN ends in 09, 29, 49, 69, or 89
19th of the month: SSN ends in 10, 30, 50, 70, or 90
20th of the month: SSN ends in 00, 20, 40, 60, or 80

If you receive cash assistance, such as NM Works/TANF, on your EBT card, those benefits are loaded on the same day as your SNAP deposit.

To confirm which SSN is linked to your case, you can check any approval notice from the department. You can also log in to your YES New Mexico account or call the HSD information line at 1-800-432-6217.

How to Check Your EBT Deposit Status in New Mexico

Once your deposit date arrives, you can confirm the funds are available in a few different ways. For a complete list of options, see our guide on how to check your EBT balance in New Mexico.

Here are three of the most convenient options to check your EBT balance:

Benny App: Download the Benny app to track your New Mexico EBT balance in real time. The app shows your current SNAP and cash balances and provides automatic cash-back on eligible purchases at many stores like Walmart and Costco.
Online Portal: Visit the ebtEDGE Cardholder Portal, available around the clock. After you provide your card number and PIN to log in, you can view your current SNAP and cash balances. The portal also shows recent transaction history.
Toll-Free Number: Call the 24-hour automated customer service line at 1-800-843-8303. After you enter your card number and PIN, the system announces your food and cash balances. Support is available in multiple languages.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, most of which are tied to state-level processing rather than banking issues.

Administrative or Eligibility Snags

Your benefits can be paused if required paperwork, like a six-month report or recertification, is missing or incomplete. Delays also happen when information you provided does not match data from other agencies, requiring extra review. Questions about your identity or residency, or failing to report a household change, can also put your case into a pending status, holding up your deposit.

Processing Backlogs and Staffing Shortages

Since federal pandemic waivers ended, every case requires a full review, creating a surge in workload. This has overwhelmed staff capacity at New Mexico’s Human Services Department, resulting in a statewide backlog. As a result, benefits that would typically load automatically are now facing delays while they wait in the queue for processing.

System or Technology Problems

Technical difficulties can sometimes be the culprit behind a late deposit. Glitches within the state’s ASPEN eligibility system or outages affecting the EBT processor have been known to freeze approved cases. These technical issues can also prevent the payment file from being transmitted on schedule, stopping the funds from reaching your card.

Policy Changes and Extra Casework

When federal rules change, such as the recent end of pandemic-era flexibilities, the Human Services Department must recalculate thousands of cases. Each case has to be adjusted to meet the new standards. Until this recalculation is complete for your household, your monthly deposit may be temporarily held, causing it to arrive later than expected.

Do EBT Benefits Expire or Roll Over?

In New Mexico, your unused SNAP and cash assistance benefits will carry over to the next month. However, your account must remain active according to state rules. If you do not use your card for 90 consecutive days, the Human Services Department will move the funds to an offline account after notifying you.

You can get these offline funds back by contacting HSD. SNAP benefits can be restored within 274 days of the first deposit, while cash assistance has a longer restoration window of 364 days. If there is no activity, the benefits will be permanently removed, or expunged, from your account.

HSD provides at least 30 days' notice before expunging SNAP benefits after 274 days of inactivity. For cash assistance, you get 45 days' notice before funds are removed after 180 days of inactivity. Once benefits are expunged, they are permanently lost and cannot be reissued.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. The good news is you aren't out of options for putting food on the table. If you're facing a shortage before your next deposit, consider these strategies to get the support you need.

Ask for Emergency (Expedited) SNAP

If your household has very little income, you might qualify for emergency SNAP benefits. This can get a fresh EBT load onto your card within seven days of your request.

You may qualify if your household meets one of these conditions:

You have under $150 in gross monthly income and $100 or less in cash or bank funds.
Your income and liquid resources are less than what you owe for rent or mortgage plus utilities.
You are a migrant or seasonal farm-worker household with $100 or less in liquid resources.

To apply, you only need a photo ID for the person signing the form; other proofs can be turned in later. Apply online through the YesNM portal, call ISD Customer Service at 1-800-283-4465, or visit an ISD field office. Tell the worker you are “requesting expedited SNAP.”

Note your application date, as the card must be loaded no later than the seventh calendar day after. If you don’t have a card, ask when and where to pick it up.

Have HSD Recalculate Your SNAP

If your household situation has changed, you could be eligible for a higher monthly SNAP allotment. You must report a change within 10 days if you experience a job loss, a drop in hours, a new baby, or higher rent, utility, medical, or child-care costs.

Report these changes online, by phone, or in writing to your ISD office, which must act on the report within 10 working days. If the change adds a new member or lowers your counted income by at least $50, ask for a “supplement.” This allows the larger allotment to post this month instead of waiting for the next cycle.

Use No-Cost USDA Food Boxes

You can stretch your meals without touching your SNAP funds by using no-cost USDA food boxes. These 25-35 lb boxes are free and do not reduce future EBT benefits.

Use the New Mexico TEFAP map to find pantry dates in your county, then call 800-648-7167 for final confirmation. The only paperwork is a brief income form.

If the nearest site is full, call 211 or visit Roadrunner Food Bank’s statewide locator for the next mobile pantry. Many trucks visit rural communities, and you can have a proxy pick up food for you if transportation is a barrier.

Track Your EBT Balance and Earn Cashback with Benny

The Benny app helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your budget and get more from your EBT benefits.

SHARE

Knowing when your EBT benefits will hit your account helps you plan your grocery shopping. For folks in New Mexico, having this date circled on the calendar makes managing your monthly budget much smoother.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New Mexico

In New Mexico, SNAP benefits are distributed over 20 days each month. Your specific deposit date is determined by the last two digits of the head-of-household’s Social Security Number, as outlined in state regulations.

Here is the breakdown of deposit dates based on your SSN:

1st of the month: SSN ends in 11, 31, 51, 71, or 91
2nd of the month: SSN ends in 01, 21, 41, 61, or 81
3rd of the month: SSN ends in 12, 32, 52, 72, or 92
4th of the month: SSN ends in 02, 22, 42, 62, or 82
5th of the month: SSN ends in 13, 33, 53, 73, or 93
6th of the month: SSN ends in 03, 23, 43, 63, or 83
7th of the month: SSN ends in 14, 34, 54, 74, or 94
8th of the month: SSN ends in 04, 24, 44, 64, or 84
9th of the month: SSN ends in 15, 35, 55, 75, or 95
10th of the month: SSN ends in 05, 25, 45, 65, or 85
11th of the month: SSN ends in 16, 36, 56, 76, or 96
12th of the month: SSN ends in 06, 26, 46, 66, or 86
13th of the month: SSN ends in 17, 37, 57, 77, or 97
14th of the month: SSN ends in 07, 27, 47, 67, or 87
15th of the month: SSN ends in 18, 38, 58, 78, or 98
16th of the month: SSN ends in 08, 28, 48, 68, or 88
17th of the month: SSN ends in 19, 39, 59, 79, or 99
18th of the month: SSN ends in 09, 29, 49, 69, or 89
19th of the month: SSN ends in 10, 30, 50, 70, or 90
20th of the month: SSN ends in 00, 20, 40, 60, or 80

If you receive cash assistance, such as NM Works/TANF, on your EBT card, those benefits are loaded on the same day as your SNAP deposit.

To confirm which SSN is linked to your case, you can check any approval notice from the department. You can also log in to your YES New Mexico account or call the HSD information line at 1-800-432-6217.

How to Check Your EBT Deposit Status in New Mexico

Once your deposit date arrives, you can confirm the funds are available in a few different ways. For a complete list of options, see our guide on how to check your EBT balance in New Mexico.

Here are three of the most convenient options to check your EBT balance:

Benny App: Download the Benny app to track your New Mexico EBT balance in real time. The app shows your current SNAP and cash balances and provides automatic cash-back on eligible purchases at many stores like Walmart and Costco.
Online Portal: Visit the ebtEDGE Cardholder Portal, available around the clock. After you provide your card number and PIN to log in, you can view your current SNAP and cash balances. The portal also shows recent transaction history.
Toll-Free Number: Call the 24-hour automated customer service line at 1-800-843-8303. After you enter your card number and PIN, the system announces your food and cash balances. Support is available in multiple languages.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, most of which are tied to state-level processing rather than banking issues.

Administrative or Eligibility Snags

Your benefits can be paused if required paperwork, like a six-month report or recertification, is missing or incomplete. Delays also happen when information you provided does not match data from other agencies, requiring extra review. Questions about your identity or residency, or failing to report a household change, can also put your case into a pending status, holding up your deposit.

Processing Backlogs and Staffing Shortages

Since federal pandemic waivers ended, every case requires a full review, creating a surge in workload. This has overwhelmed staff capacity at New Mexico’s Human Services Department, resulting in a statewide backlog. As a result, benefits that would typically load automatically are now facing delays while they wait in the queue for processing.

System or Technology Problems

Technical difficulties can sometimes be the culprit behind a late deposit. Glitches within the state’s ASPEN eligibility system or outages affecting the EBT processor have been known to freeze approved cases. These technical issues can also prevent the payment file from being transmitted on schedule, stopping the funds from reaching your card.

Policy Changes and Extra Casework

When federal rules change, such as the recent end of pandemic-era flexibilities, the Human Services Department must recalculate thousands of cases. Each case has to be adjusted to meet the new standards. Until this recalculation is complete for your household, your monthly deposit may be temporarily held, causing it to arrive later than expected.

Do EBT Benefits Expire or Roll Over?

In New Mexico, your unused SNAP and cash assistance benefits will carry over to the next month. However, your account must remain active according to state rules. If you do not use your card for 90 consecutive days, the Human Services Department will move the funds to an offline account after notifying you.

You can get these offline funds back by contacting HSD. SNAP benefits can be restored within 274 days of the first deposit, while cash assistance has a longer restoration window of 364 days. If there is no activity, the benefits will be permanently removed, or expunged, from your account.

HSD provides at least 30 days' notice before expunging SNAP benefits after 274 days of inactivity. For cash assistance, you get 45 days' notice before funds are removed after 180 days of inactivity. Once benefits are expunged, they are permanently lost and cannot be reissued.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. The good news is you aren't out of options for putting food on the table. If you're facing a shortage before your next deposit, consider these strategies to get the support you need.

Ask for Emergency (Expedited) SNAP

If your household has very little income, you might qualify for emergency SNAP benefits. This can get a fresh EBT load onto your card within seven days of your request.

You may qualify if your household meets one of these conditions:

You have under $150 in gross monthly income and $100 or less in cash or bank funds.
Your income and liquid resources are less than what you owe for rent or mortgage plus utilities.
You are a migrant or seasonal farm-worker household with $100 or less in liquid resources.

To apply, you only need a photo ID for the person signing the form; other proofs can be turned in later. Apply online through the YesNM portal, call ISD Customer Service at 1-800-283-4465, or visit an ISD field office. Tell the worker you are “requesting expedited SNAP.”

Note your application date, as the card must be loaded no later than the seventh calendar day after. If you don’t have a card, ask when and where to pick it up.

Have HSD Recalculate Your SNAP

If your household situation has changed, you could be eligible for a higher monthly SNAP allotment. You must report a change within 10 days if you experience a job loss, a drop in hours, a new baby, or higher rent, utility, medical, or child-care costs.

Report these changes online, by phone, or in writing to your ISD office, which must act on the report within 10 working days. If the change adds a new member or lowers your counted income by at least $50, ask for a “supplement.” This allows the larger allotment to post this month instead of waiting for the next cycle.

Use No-Cost USDA Food Boxes

You can stretch your meals without touching your SNAP funds by using no-cost USDA food boxes. These 25-35 lb boxes are free and do not reduce future EBT benefits.

Use the New Mexico TEFAP map to find pantry dates in your county, then call 800-648-7167 for final confirmation. The only paperwork is a brief income form.

If the nearest site is full, call 211 or visit Roadrunner Food Bank’s statewide locator for the next mobile pantry. Many trucks visit rural communities, and you can have a proxy pick up food for you if transportation is a barrier.

Track Your EBT Balance and Earn Cashback with Benny

The Benny app helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your budget and get more from your EBT benefits.

SHARE

Knowing when your EBT benefits will hit your account helps you plan your grocery shopping. For folks in New Mexico, having this date circled on the calendar makes managing your monthly budget much smoother.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New Mexico

In New Mexico, SNAP benefits are distributed over 20 days each month. Your specific deposit date is determined by the last two digits of the head-of-household’s Social Security Number, as outlined in state regulations.

Here is the breakdown of deposit dates based on your SSN:

1st of the month: SSN ends in 11, 31, 51, 71, or 91
2nd of the month: SSN ends in 01, 21, 41, 61, or 81
3rd of the month: SSN ends in 12, 32, 52, 72, or 92
4th of the month: SSN ends in 02, 22, 42, 62, or 82
5th of the month: SSN ends in 13, 33, 53, 73, or 93
6th of the month: SSN ends in 03, 23, 43, 63, or 83
7th of the month: SSN ends in 14, 34, 54, 74, or 94
8th of the month: SSN ends in 04, 24, 44, 64, or 84
9th of the month: SSN ends in 15, 35, 55, 75, or 95
10th of the month: SSN ends in 05, 25, 45, 65, or 85
11th of the month: SSN ends in 16, 36, 56, 76, or 96
12th of the month: SSN ends in 06, 26, 46, 66, or 86
13th of the month: SSN ends in 17, 37, 57, 77, or 97
14th of the month: SSN ends in 07, 27, 47, 67, or 87
15th of the month: SSN ends in 18, 38, 58, 78, or 98
16th of the month: SSN ends in 08, 28, 48, 68, or 88
17th of the month: SSN ends in 19, 39, 59, 79, or 99
18th of the month: SSN ends in 09, 29, 49, 69, or 89
19th of the month: SSN ends in 10, 30, 50, 70, or 90
20th of the month: SSN ends in 00, 20, 40, 60, or 80

If you receive cash assistance, such as NM Works/TANF, on your EBT card, those benefits are loaded on the same day as your SNAP deposit.

To confirm which SSN is linked to your case, you can check any approval notice from the department. You can also log in to your YES New Mexico account or call the HSD information line at 1-800-432-6217.

How to Check Your EBT Deposit Status in New Mexico

Once your deposit date arrives, you can confirm the funds are available in a few different ways. For a complete list of options, see our guide on how to check your EBT balance in New Mexico.

Here are three of the most convenient options to check your EBT balance:

Benny App: Download the Benny app to track your New Mexico EBT balance in real time. The app shows your current SNAP and cash balances and provides automatic cash-back on eligible purchases at many stores like Walmart and Costco.
Online Portal: Visit the ebtEDGE Cardholder Portal, available around the clock. After you provide your card number and PIN to log in, you can view your current SNAP and cash balances. The portal also shows recent transaction history.
Toll-Free Number: Call the 24-hour automated customer service line at 1-800-843-8303. After you enter your card number and PIN, the system announces your food and cash balances. Support is available in multiple languages.

Download Benny to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, most of which are tied to state-level processing rather than banking issues.

Administrative or Eligibility Snags

Your benefits can be paused if required paperwork, like a six-month report or recertification, is missing or incomplete. Delays also happen when information you provided does not match data from other agencies, requiring extra review. Questions about your identity or residency, or failing to report a household change, can also put your case into a pending status, holding up your deposit.

Processing Backlogs and Staffing Shortages

Since federal pandemic waivers ended, every case requires a full review, creating a surge in workload. This has overwhelmed staff capacity at New Mexico’s Human Services Department, resulting in a statewide backlog. As a result, benefits that would typically load automatically are now facing delays while they wait in the queue for processing.

System or Technology Problems

Technical difficulties can sometimes be the culprit behind a late deposit. Glitches within the state’s ASPEN eligibility system or outages affecting the EBT processor have been known to freeze approved cases. These technical issues can also prevent the payment file from being transmitted on schedule, stopping the funds from reaching your card.

Policy Changes and Extra Casework

When federal rules change, such as the recent end of pandemic-era flexibilities, the Human Services Department must recalculate thousands of cases. Each case has to be adjusted to meet the new standards. Until this recalculation is complete for your household, your monthly deposit may be temporarily held, causing it to arrive later than expected.

Do EBT Benefits Expire or Roll Over?

In New Mexico, your unused SNAP and cash assistance benefits will carry over to the next month. However, your account must remain active according to state rules. If you do not use your card for 90 consecutive days, the Human Services Department will move the funds to an offline account after notifying you.

You can get these offline funds back by contacting HSD. SNAP benefits can be restored within 274 days of the first deposit, while cash assistance has a longer restoration window of 364 days. If there is no activity, the benefits will be permanently removed, or expunged, from your account.

HSD provides at least 30 days' notice before expunging SNAP benefits after 274 days of inactivity. For cash assistance, you get 45 days' notice before funds are removed after 180 days of inactivity. Once benefits are expunged, they are permanently lost and cannot be reissued.

Get 1-3% cash back on groceries and track your EBT balance

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What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. The good news is you aren't out of options for putting food on the table. If you're facing a shortage before your next deposit, consider these strategies to get the support you need.

Ask for Emergency (Expedited) SNAP

If your household has very little income, you might qualify for emergency SNAP benefits. This can get a fresh EBT load onto your card within seven days of your request.

You may qualify if your household meets one of these conditions:

You have under $150 in gross monthly income and $100 or less in cash or bank funds.
Your income and liquid resources are less than what you owe for rent or mortgage plus utilities.
You are a migrant or seasonal farm-worker household with $100 or less in liquid resources.

To apply, you only need a photo ID for the person signing the form; other proofs can be turned in later. Apply online through the YesNM portal, call ISD Customer Service at 1-800-283-4465, or visit an ISD field office. Tell the worker you are “requesting expedited SNAP.”

Note your application date, as the card must be loaded no later than the seventh calendar day after. If you don’t have a card, ask when and where to pick it up.

Have HSD Recalculate Your SNAP

If your household situation has changed, you could be eligible for a higher monthly SNAP allotment. You must report a change within 10 days if you experience a job loss, a drop in hours, a new baby, or higher rent, utility, medical, or child-care costs.

Report these changes online, by phone, or in writing to your ISD office, which must act on the report within 10 working days. If the change adds a new member or lowers your counted income by at least $50, ask for a “supplement.” This allows the larger allotment to post this month instead of waiting for the next cycle.

Use No-Cost USDA Food Boxes

You can stretch your meals without touching your SNAP funds by using no-cost USDA food boxes. These 25-35 lb boxes are free and do not reduce future EBT benefits.

Use the New Mexico TEFAP map to find pantry dates in your county, then call 800-648-7167 for final confirmation. The only paperwork is a brief income form.

If the nearest site is full, call 211 or visit Roadrunner Food Bank’s statewide locator for the next mobile pantry. Many trucks visit rural communities, and you can have a proxy pick up food for you if transportation is a barrier.

Track Your EBT Balance and Earn Cashback with Benny

The Benny app helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your budget and get more from your EBT benefits.

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Knowing when your EBT benefits will hit your account helps you plan your grocery shopping. For folks in New Mexico, having this date circled on the calendar makes managing your monthly budget much smoother.

In this guide, you'll learn exactly when to expect your EBT deposits and what to do if they don't show up on time.

Monthly EBT Deposit Schedule in New Mexico

In New Mexico, SNAP benefits are distributed over 20 days each month. Your specific deposit date is determined by the last two digits of the head-of-household’s Social Security Number, as outlined in state regulations.

Here is the breakdown of deposit dates based on your SSN:

1st of the month: SSN ends in 11, 31, 51, 71, or 91
2nd of the month: SSN ends in 01, 21, 41, 61, or 81
3rd of the month: SSN ends in 12, 32, 52, 72, or 92
4th of the month: SSN ends in 02, 22, 42, 62, or 82
5th of the month: SSN ends in 13, 33, 53, 73, or 93
6th of the month: SSN ends in 03, 23, 43, 63, or 83
7th of the month: SSN ends in 14, 34, 54, 74, or 94
8th of the month: SSN ends in 04, 24, 44, 64, or 84
9th of the month: SSN ends in 15, 35, 55, 75, or 95
10th of the month: SSN ends in 05, 25, 45, 65, or 85
11th of the month: SSN ends in 16, 36, 56, 76, or 96
12th of the month: SSN ends in 06, 26, 46, 66, or 86
13th of the month: SSN ends in 17, 37, 57, 77, or 97
14th of the month: SSN ends in 07, 27, 47, 67, or 87
15th of the month: SSN ends in 18, 38, 58, 78, or 98
16th of the month: SSN ends in 08, 28, 48, 68, or 88
17th of the month: SSN ends in 19, 39, 59, 79, or 99
18th of the month: SSN ends in 09, 29, 49, 69, or 89
19th of the month: SSN ends in 10, 30, 50, 70, or 90
20th of the month: SSN ends in 00, 20, 40, 60, or 80

If you receive cash assistance, such as NM Works/TANF, on your EBT card, those benefits are loaded on the same day as your SNAP deposit.

To confirm which SSN is linked to your case, you can check any approval notice from the department. You can also log in to your YES New Mexico account or call the HSD information line at 1-800-432-6217.

How to Check Your EBT Deposit Status in New Mexico

Once your deposit date arrives, you can confirm the funds are available in a few different ways. For a complete list of options, see our guide on how to check your EBT balance in New Mexico.

Here are three of the most convenient options to check your EBT balance:

Benny App: Download the Benny app to track your New Mexico EBT balance in real time. The app shows your current SNAP and cash balances and provides automatic cash-back on eligible purchases at many stores like Walmart and Costco.
Online Portal: Visit the ebtEDGE Cardholder Portal, available around the clock. After you provide your card number and PIN to log in, you can view your current SNAP and cash balances. The portal also shows recent transaction history.
Toll-Free Number: Call the 24-hour automated customer service line at 1-800-843-8303. After you enter your card number and PIN, the system announces your food and cash balances. Support is available in multiple languages.

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Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, most of which are tied to state-level processing rather than banking issues.

Administrative or Eligibility Snags

Your benefits can be paused if required paperwork, like a six-month report or recertification, is missing or incomplete. Delays also happen when information you provided does not match data from other agencies, requiring extra review. Questions about your identity or residency, or failing to report a household change, can also put your case into a pending status, holding up your deposit.

Processing Backlogs and Staffing Shortages

Since federal pandemic waivers ended, every case requires a full review, creating a surge in workload. This has overwhelmed staff capacity at New Mexico’s Human Services Department, resulting in a statewide backlog. As a result, benefits that would typically load automatically are now facing delays while they wait in the queue for processing.

System or Technology Problems

Technical difficulties can sometimes be the culprit behind a late deposit. Glitches within the state’s ASPEN eligibility system or outages affecting the EBT processor have been known to freeze approved cases. These technical issues can also prevent the payment file from being transmitted on schedule, stopping the funds from reaching your card.

Policy Changes and Extra Casework

When federal rules change, such as the recent end of pandemic-era flexibilities, the Human Services Department must recalculate thousands of cases. Each case has to be adjusted to meet the new standards. Until this recalculation is complete for your household, your monthly deposit may be temporarily held, causing it to arrive later than expected.

Do EBT Benefits Expire or Roll Over?

In New Mexico, your unused SNAP and cash assistance benefits will carry over to the next month. However, your account must remain active according to state rules. If you do not use your card for 90 consecutive days, the Human Services Department will move the funds to an offline account after notifying you.

You can get these offline funds back by contacting HSD. SNAP benefits can be restored within 274 days of the first deposit, while cash assistance has a longer restoration window of 364 days. If there is no activity, the benefits will be permanently removed, or expunged, from your account.

HSD provides at least 30 days' notice before expunging SNAP benefits after 274 days of inactivity. For cash assistance, you get 45 days' notice before funds are removed after 180 days of inactivity. Once benefits are expunged, they are permanently lost and cannot be reissued.

Get 1-3% cash back on groceries and track your EBT balance

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. The good news is you aren't out of options for putting food on the table. If you're facing a shortage before your next deposit, consider these strategies to get the support you need.

Ask for Emergency (Expedited) SNAP

If your household has very little income, you might qualify for emergency SNAP benefits. This can get a fresh EBT load onto your card within seven days of your request.

You may qualify if your household meets one of these conditions:

You have under $150 in gross monthly income and $100 or less in cash or bank funds.
Your income and liquid resources are less than what you owe for rent or mortgage plus utilities.
You are a migrant or seasonal farm-worker household with $100 or less in liquid resources.

To apply, you only need a photo ID for the person signing the form; other proofs can be turned in later. Apply online through the YesNM portal, call ISD Customer Service at 1-800-283-4465, or visit an ISD field office. Tell the worker you are “requesting expedited SNAP.”

Note your application date, as the card must be loaded no later than the seventh calendar day after. If you don’t have a card, ask when and where to pick it up.

Have HSD Recalculate Your SNAP

If your household situation has changed, you could be eligible for a higher monthly SNAP allotment. You must report a change within 10 days if you experience a job loss, a drop in hours, a new baby, or higher rent, utility, medical, or child-care costs.

Report these changes online, by phone, or in writing to your ISD office, which must act on the report within 10 working days. If the change adds a new member or lowers your counted income by at least $50, ask for a “supplement.” This allows the larger allotment to post this month instead of waiting for the next cycle.

Use No-Cost USDA Food Boxes

You can stretch your meals without touching your SNAP funds by using no-cost USDA food boxes. These 25-35 lb boxes are free and do not reduce future EBT benefits.

Use the New Mexico TEFAP map to find pantry dates in your county, then call 800-648-7167 for final confirmation. The only paperwork is a brief income form.

If the nearest site is full, call 211 or visit Roadrunner Food Bank’s statewide locator for the next mobile pantry. Many trucks visit rural communities, and you can have a proxy pick up food for you if transportation is a barrier.

Track Your EBT Balance and Earn Cashback with Benny

The Benny app helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your budget and get more from your EBT benefits.