How to Apply for SNAP Benefits in Louisiana

To apply for SNAP benefits in Louisiana, you can submit an application online, in person, or by mail. Each option requires the same basic information.

Online Application

Applying online is often the fastest method. You can fill out the application and upload required documents from your computer or mobile device without visiting an office.

Before starting, gather digital copies of your documents. You will need to provide proof of identity, Social Security numbers, and details about your household’s income and resources.

In-Person Application

You can apply in person at a local DCFS office. This allows you to ask questions directly and get help filling out the forms if you need assistance.

Bring original documents with you. You must provide proof of residency for the parish where you live, plus verification of citizenship or eligible non-citizen status for your household.

Mail-In Application

If you prefer a paper application, you can download one or request it by mail. After completing the form, you will mail it back to your local DCFS office.

Include photocopies of your supporting documents, not the originals. Be prepared to provide information related to work requirements, especially for able-bodied adults without dependents (ABAWDs).

How to Contact EBT Customer Service in Louisiana

For questions about your application, you can contact the LAHelpU Customer Service Center:

• Phone: 1-888-524-3578

• Hours: Monday–Friday, 7:30 a.m. to 6:00 p.m. CT

• Services: They can help with eligibility questions, case status, and benefit amounts. More information is on the customer service center page.

See Louisiana EBT Customer Service Contacts

How to Use Your SNAP Benefits in Louisiana

Once you're approved for SNAP, you'll want to know how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

Your SNAP benefits are loaded onto an Electronic Benefits Transfer (EBT) card. Think of it like a debit card, but specifically for your food assistance. You can use it to buy groceries at stores that accept SNAP payments.

Using your EBT card is simple. At checkout, you swipe the card and enter your PIN, just like a regular debit card. You can also use the Benny app to get cashback on certain purchases.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are for buying food your household can prepare and eat at home. This includes most staple groceries you'd find at the supermarket, helping you stock your pantry and refrigerator.

You can buy most foods, but some items are restricted. Here’s a general guide:

• Eligible: Fruits, vegetables, meat, dairy, bread, cereals, and non-alcoholic drinks.

• Ineligible: Alcohol, tobacco, vitamins, hot foods, and non-food items like pet food or cleaning supplies.

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your food assistance each month. Here’s how to stay on top of your balance, deposits, and renewals.

How to Check Your EBT Balance

Knowing your balance helps you plan your shopping trips. You can check your Louisiana EBT card balance by calling the customer service number on the back of your card or by logging into the official EBT cardholder portal.

You can also use the Benny app to see your real-time SNAP and EBT Cash balance. The app helps you track your funds easily from your phone.

EBT Deposit Schedule in Louisiana

Your SNAP benefits are deposited onto your EBT card on the same day each month. The specific date depends on your case number or Social Security Number.

Louisiana issues benefits on a staggered schedule from the 1st to the 14th of every month. You can find your exact deposit date on your approval letter or by contacting DCFS.

Renewing Your SNAP Benefits

To continue receiving SNAP, you must periodically renew your benefits. This process is also known as recertification. It confirms that your household is still eligible.

The Department of Children and Family Services (DCFS) will mail you a notice when it’s time to renew. You will need to submit the renewal form and may need to provide updated documents.

EBT Deposit Schedule in Louisiana

In Louisiana, your SNAP benefits are deposited on the same day each month. The date is based on the last digit of your Social Security number, helping you know exactly when to expect your funds.

You can find your specific payment date in our Louisiana deposit schedule.

See Louisiana EBT deposit schedule 2026

How to Check Your EBT Card Balance

There are several ways to check your balance. You can use the official EBT cardholder portal, call the number on your card, or check an ATM receipt. The Benny app also shows your real-time balance.

Our guide covers each method for checking your EBT balance.

Check Your Louisiana EBT Balance

Manage your SNAP Benefits and Get Cashback with Benny

Benny is a free app that helps you track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and others. To get started, link your EBT card to the app.

After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. Download Benny to take control of your spending and get more out of your EBT benefits.