Louisiana EBT Customer Service: How to Get Help & Common Issues

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Dealing with your EBT benefits in Louisiana shouldn't be a source of frustration. Whether you're a current cardholder who needs to report a lost card or check your balance, or you're new to the program and have questions about applying, this guide provides all the ways to contact Louisiana's EBT customer service and fix common issues without the headache.

How to Contact EBT Customer Service in Louisiana

You can reach Louisiana's EBT customer service through several different channels depending on your needs.

Phone: For questions about your case, eligibility, or benefit amount, call the LAHelpU Customer Service Center at 1-888-524-3578 to speak with a live agent Monday through Friday, from 7:30 a.m. to 6:00 p.m. CT. For automated 24/7 assistance with card activation, PIN changes, or to report a lost card, call the Louisiana EBT line at 1-888-997-1117.
Email: If you prefer to send a written inquiry, you can email LAHelpU.DCFS@la.gov. Be sure to include your name, contact information, and the last four digits of your Social Security number to help staff locate your case.
Mail: Documents can be sent to the processing center at DCFS Economic Stability, Document Processing Center, P.O. Box 260031, Baton Rouge, LA 70826. This is the correct address for submitting applications and other required paperwork.
In-Person: Louisiana does not have an online office locator. To find the address of your nearest parish office for in-person assistance, you can call the LAHelpU line at 1-888-524-3578.

Multi-Lingual Support

Louisiana provides interpretation services for EBT inquiries through its main phone lines. Both the LAHelpU Customer Service Center and the automated EBT card line begin with language selection prompts. Commonly supported languages include Spanish, Vietnamese, and Chinese, and you can hear the full menu of options by calling either number and listening to the initial recording.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While your EBT card is a reliable tool for accessing benefits, you may occasionally run into problems. Common issues range from a lost card to a transaction being declined. Understanding how to address these situations can help you resolve them quickly and maintain access to your funds.

Lost Or Stolen EBT Card

Losing your card or having it stolen cuts off access to your benefits and puts your account at risk. Taking immediate action is the best way to protect your funds and get a replacement card on its way.

Deactivate the card immediately using the LifeInCheck EBT mobile app or LifeInCheckEBT.com.
You can also call the Louisiana EBT customer service line at 1-888-997-1117 to report the card lost or stolen.
Request a replacement card while on the call or online. It should arrive in about 7–10 business days.
Once the new card arrives, activate it and choose a new PIN.
Review your transaction history and report any unauthorized charges within 30 days.

Forgotten PIN Or Frozen Account

If you enter the wrong PIN three times in a row, your account will be frozen until midnight as a security measure. Forgetting your PIN altogether can also prevent you from using your benefits until you reset it.

If your account is frozen, you must wait until after midnight for it to unlock.
Reset your PIN using the “Change PIN” option in the LifeInCheck app or website.
Choose a new four-digit number that is not a simple pattern like 1111 or 1234.
Memorize the new PIN and never write it on your card or share it with anyone.

Missing Deposit Or Zero Balance

An unexpected zero balance or a missing deposit is often related to the payment schedule, card activation, or paperwork. You can monitor your funds with a free app like Benny, which shows your real-time SNAP and EBT Cash balance, or use the state's official portal.

Check the EBT deposit schedule for Louisiana, as SNAP benefits are issued between the 1st and 14th of each month.
Keep in mind that weekends and federal holidays may delay deposits to the next business day.
Ensure your card has been activated, as some cards will not display a balance until this step is complete.
Verify that your recertification paperwork is up to date with the correct personal information.

Suspected Fraud Or Benefit Theft

Card skimming devices and fraudulent phishing calls can lead to benefit theft. A fast response is the best way to minimize losses and secure your account from further unauthorized activity.

Change your PIN immediately through the LifeInCheck portal or mobile app.
Always inspect card readers for signs of tampering and shield the keypad with your hand.
Review your transaction history daily for any charges you did not make.
Request a replacement card to invalidate the compromised magnetic stripe data.
If your benefits were stolen, report the fraud to the DCFS LAHelpU Customer Service Center for investigation.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your real-time SNAP and EBT Cash balance and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

How To Check Your Louisiana EBT Card Balance

Knowing your EBT card balance helps you budget and plan your shopping trips. Louisiana provides several convenient ways for you to access this information quickly and securely.

Check Balance Online

You can view your transaction history and current balance through the official Louisiana EBT cardholder portal. This service is available 24/7, giving you constant access to your account details.

Call Customer Service

For immediate assistance, you can call the Louisiana EBT customer service number at 1-888-997-1117. The automated system can provide your balance after you enter your card number.

Use a Mobile App

Mobile apps can help you manage your EBT benefits by showing your real-time SNAP and cash balance. For a simple way to see your balance and earn rewards, you can Download Benny.

SHARE

Dealing with your EBT benefits in Louisiana shouldn't be a source of frustration. Whether you're a current cardholder who needs to report a lost card or check your balance, or you're new to the program and have questions about applying, this guide provides all the ways to contact Louisiana's EBT customer service and fix common issues without the headache.

How to Contact EBT Customer Service in Louisiana

You can reach Louisiana's EBT customer service through several different channels depending on your needs.

Phone: For questions about your case, eligibility, or benefit amount, call the LAHelpU Customer Service Center at 1-888-524-3578 to speak with a live agent Monday through Friday, from 7:30 a.m. to 6:00 p.m. CT. For automated 24/7 assistance with card activation, PIN changes, or to report a lost card, call the Louisiana EBT line at 1-888-997-1117.
Email: If you prefer to send a written inquiry, you can email LAHelpU.DCFS@la.gov. Be sure to include your name, contact information, and the last four digits of your Social Security number to help staff locate your case.
Mail: Documents can be sent to the processing center at DCFS Economic Stability, Document Processing Center, P.O. Box 260031, Baton Rouge, LA 70826. This is the correct address for submitting applications and other required paperwork.
In-Person: Louisiana does not have an online office locator. To find the address of your nearest parish office for in-person assistance, you can call the LAHelpU line at 1-888-524-3578.

Multi-Lingual Support

Louisiana provides interpretation services for EBT inquiries through its main phone lines. Both the LAHelpU Customer Service Center and the automated EBT card line begin with language selection prompts. Commonly supported languages include Spanish, Vietnamese, and Chinese, and you can hear the full menu of options by calling either number and listening to the initial recording.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While your EBT card is a reliable tool for accessing benefits, you may occasionally run into problems. Common issues range from a lost card to a transaction being declined. Understanding how to address these situations can help you resolve them quickly and maintain access to your funds.

Lost Or Stolen EBT Card

Losing your card or having it stolen cuts off access to your benefits and puts your account at risk. Taking immediate action is the best way to protect your funds and get a replacement card on its way.

Deactivate the card immediately using the LifeInCheck EBT mobile app or LifeInCheckEBT.com.
You can also call the Louisiana EBT customer service line at 1-888-997-1117 to report the card lost or stolen.
Request a replacement card while on the call or online. It should arrive in about 7–10 business days.
Once the new card arrives, activate it and choose a new PIN.
Review your transaction history and report any unauthorized charges within 30 days.

Forgotten PIN Or Frozen Account

If you enter the wrong PIN three times in a row, your account will be frozen until midnight as a security measure. Forgetting your PIN altogether can also prevent you from using your benefits until you reset it.

If your account is frozen, you must wait until after midnight for it to unlock.
Reset your PIN using the “Change PIN” option in the LifeInCheck app or website.
Choose a new four-digit number that is not a simple pattern like 1111 or 1234.
Memorize the new PIN and never write it on your card or share it with anyone.

Missing Deposit Or Zero Balance

An unexpected zero balance or a missing deposit is often related to the payment schedule, card activation, or paperwork. You can monitor your funds with a free app like Benny, which shows your real-time SNAP and EBT Cash balance, or use the state's official portal.

Check the EBT deposit schedule for Louisiana, as SNAP benefits are issued between the 1st and 14th of each month.
Keep in mind that weekends and federal holidays may delay deposits to the next business day.
Ensure your card has been activated, as some cards will not display a balance until this step is complete.
Verify that your recertification paperwork is up to date with the correct personal information.

Suspected Fraud Or Benefit Theft

Card skimming devices and fraudulent phishing calls can lead to benefit theft. A fast response is the best way to minimize losses and secure your account from further unauthorized activity.

Change your PIN immediately through the LifeInCheck portal or mobile app.
Always inspect card readers for signs of tampering and shield the keypad with your hand.
Review your transaction history daily for any charges you did not make.
Request a replacement card to invalidate the compromised magnetic stripe data.
If your benefits were stolen, report the fraud to the DCFS LAHelpU Customer Service Center for investigation.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your real-time SNAP and EBT Cash balance and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

How To Check Your Louisiana EBT Card Balance

Knowing your EBT card balance helps you budget and plan your shopping trips. Louisiana provides several convenient ways for you to access this information quickly and securely.

Check Balance Online

You can view your transaction history and current balance through the official Louisiana EBT cardholder portal. This service is available 24/7, giving you constant access to your account details.

Call Customer Service

For immediate assistance, you can call the Louisiana EBT customer service number at 1-888-997-1117. The automated system can provide your balance after you enter your card number.

Use a Mobile App

Mobile apps can help you manage your EBT benefits by showing your real-time SNAP and cash balance. For a simple way to see your balance and earn rewards, you can Download Benny.

SHARE

Dealing with your EBT benefits in Louisiana shouldn't be a source of frustration. Whether you're a current cardholder who needs to report a lost card or check your balance, or you're new to the program and have questions about applying, this guide provides all the ways to contact Louisiana's EBT customer service and fix common issues without the headache.

How to Contact EBT Customer Service in Louisiana

You can reach Louisiana's EBT customer service through several different channels depending on your needs.

Phone: For questions about your case, eligibility, or benefit amount, call the LAHelpU Customer Service Center at 1-888-524-3578 to speak with a live agent Monday through Friday, from 7:30 a.m. to 6:00 p.m. CT. For automated 24/7 assistance with card activation, PIN changes, or to report a lost card, call the Louisiana EBT line at 1-888-997-1117.
Email: If you prefer to send a written inquiry, you can email LAHelpU.DCFS@la.gov. Be sure to include your name, contact information, and the last four digits of your Social Security number to help staff locate your case.
Mail: Documents can be sent to the processing center at DCFS Economic Stability, Document Processing Center, P.O. Box 260031, Baton Rouge, LA 70826. This is the correct address for submitting applications and other required paperwork.
In-Person: Louisiana does not have an online office locator. To find the address of your nearest parish office for in-person assistance, you can call the LAHelpU line at 1-888-524-3578.

Multi-Lingual Support

Louisiana provides interpretation services for EBT inquiries through its main phone lines. Both the LAHelpU Customer Service Center and the automated EBT card line begin with language selection prompts. Commonly supported languages include Spanish, Vietnamese, and Chinese, and you can hear the full menu of options by calling either number and listening to the initial recording.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While your EBT card is a reliable tool for accessing benefits, you may occasionally run into problems. Common issues range from a lost card to a transaction being declined. Understanding how to address these situations can help you resolve them quickly and maintain access to your funds.

Lost Or Stolen EBT Card

Losing your card or having it stolen cuts off access to your benefits and puts your account at risk. Taking immediate action is the best way to protect your funds and get a replacement card on its way.

Deactivate the card immediately using the LifeInCheck EBT mobile app or LifeInCheckEBT.com.
You can also call the Louisiana EBT customer service line at 1-888-997-1117 to report the card lost or stolen.
Request a replacement card while on the call or online. It should arrive in about 7–10 business days.
Once the new card arrives, activate it and choose a new PIN.
Review your transaction history and report any unauthorized charges within 30 days.

Forgotten PIN Or Frozen Account

If you enter the wrong PIN three times in a row, your account will be frozen until midnight as a security measure. Forgetting your PIN altogether can also prevent you from using your benefits until you reset it.

If your account is frozen, you must wait until after midnight for it to unlock.
Reset your PIN using the “Change PIN” option in the LifeInCheck app or website.
Choose a new four-digit number that is not a simple pattern like 1111 or 1234.
Memorize the new PIN and never write it on your card or share it with anyone.

Missing Deposit Or Zero Balance

An unexpected zero balance or a missing deposit is often related to the payment schedule, card activation, or paperwork. You can monitor your funds with a free app like Benny, which shows your real-time SNAP and EBT Cash balance, or use the state's official portal.

Check the EBT deposit schedule for Louisiana, as SNAP benefits are issued between the 1st and 14th of each month.
Keep in mind that weekends and federal holidays may delay deposits to the next business day.
Ensure your card has been activated, as some cards will not display a balance until this step is complete.
Verify that your recertification paperwork is up to date with the correct personal information.

Suspected Fraud Or Benefit Theft

Card skimming devices and fraudulent phishing calls can lead to benefit theft. A fast response is the best way to minimize losses and secure your account from further unauthorized activity.

Change your PIN immediately through the LifeInCheck portal or mobile app.
Always inspect card readers for signs of tampering and shield the keypad with your hand.
Review your transaction history daily for any charges you did not make.
Request a replacement card to invalidate the compromised magnetic stripe data.
If your benefits were stolen, report the fraud to the DCFS LAHelpU Customer Service Center for investigation.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your real-time SNAP and EBT Cash balance and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

How To Check Your Louisiana EBT Card Balance

Knowing your EBT card balance helps you budget and plan your shopping trips. Louisiana provides several convenient ways for you to access this information quickly and securely.

Check Balance Online

You can view your transaction history and current balance through the official Louisiana EBT cardholder portal. This service is available 24/7, giving you constant access to your account details.

Call Customer Service

For immediate assistance, you can call the Louisiana EBT customer service number at 1-888-997-1117. The automated system can provide your balance after you enter your card number.

Use a Mobile App

Mobile apps can help you manage your EBT benefits by showing your real-time SNAP and cash balance. For a simple way to see your balance and earn rewards, you can Download Benny.

SHARE

Dealing with your EBT benefits in Louisiana shouldn't be a source of frustration. Whether you're a current cardholder who needs to report a lost card or check your balance, or you're new to the program and have questions about applying, this guide provides all the ways to contact Louisiana's EBT customer service and fix common issues without the headache.

How to Contact EBT Customer Service in Louisiana

You can reach Louisiana's EBT customer service through several different channels depending on your needs.

Phone: For questions about your case, eligibility, or benefit amount, call the LAHelpU Customer Service Center at 1-888-524-3578 to speak with a live agent Monday through Friday, from 7:30 a.m. to 6:00 p.m. CT. For automated 24/7 assistance with card activation, PIN changes, or to report a lost card, call the Louisiana EBT line at 1-888-997-1117.
Email: If you prefer to send a written inquiry, you can email LAHelpU.DCFS@la.gov. Be sure to include your name, contact information, and the last four digits of your Social Security number to help staff locate your case.
Mail: Documents can be sent to the processing center at DCFS Economic Stability, Document Processing Center, P.O. Box 260031, Baton Rouge, LA 70826. This is the correct address for submitting applications and other required paperwork.
In-Person: Louisiana does not have an online office locator. To find the address of your nearest parish office for in-person assistance, you can call the LAHelpU line at 1-888-524-3578.

Multi-Lingual Support

Louisiana provides interpretation services for EBT inquiries through its main phone lines. Both the LAHelpU Customer Service Center and the automated EBT card line begin with language selection prompts. Commonly supported languages include Spanish, Vietnamese, and Chinese, and you can hear the full menu of options by calling either number and listening to the initial recording.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While your EBT card is a reliable tool for accessing benefits, you may occasionally run into problems. Common issues range from a lost card to a transaction being declined. Understanding how to address these situations can help you resolve them quickly and maintain access to your funds.

Lost Or Stolen EBT Card

Losing your card or having it stolen cuts off access to your benefits and puts your account at risk. Taking immediate action is the best way to protect your funds and get a replacement card on its way.

Deactivate the card immediately using the LifeInCheck EBT mobile app or LifeInCheckEBT.com.
You can also call the Louisiana EBT customer service line at 1-888-997-1117 to report the card lost or stolen.
Request a replacement card while on the call or online. It should arrive in about 7–10 business days.
Once the new card arrives, activate it and choose a new PIN.
Review your transaction history and report any unauthorized charges within 30 days.

Forgotten PIN Or Frozen Account

If you enter the wrong PIN three times in a row, your account will be frozen until midnight as a security measure. Forgetting your PIN altogether can also prevent you from using your benefits until you reset it.

If your account is frozen, you must wait until after midnight for it to unlock.
Reset your PIN using the “Change PIN” option in the LifeInCheck app or website.
Choose a new four-digit number that is not a simple pattern like 1111 or 1234.
Memorize the new PIN and never write it on your card or share it with anyone.

Missing Deposit Or Zero Balance

An unexpected zero balance or a missing deposit is often related to the payment schedule, card activation, or paperwork. You can monitor your funds with a free app like Benny, which shows your real-time SNAP and EBT Cash balance, or use the state's official portal.

Check the EBT deposit schedule for Louisiana, as SNAP benefits are issued between the 1st and 14th of each month.
Keep in mind that weekends and federal holidays may delay deposits to the next business day.
Ensure your card has been activated, as some cards will not display a balance until this step is complete.
Verify that your recertification paperwork is up to date with the correct personal information.

Suspected Fraud Or Benefit Theft

Card skimming devices and fraudulent phishing calls can lead to benefit theft. A fast response is the best way to minimize losses and secure your account from further unauthorized activity.

Change your PIN immediately through the LifeInCheck portal or mobile app.
Always inspect card readers for signs of tampering and shield the keypad with your hand.
Review your transaction history daily for any charges you did not make.
Request a replacement card to invalidate the compromised magnetic stripe data.
If your benefits were stolen, report the fraud to the DCFS LAHelpU Customer Service Center for investigation.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your real-time SNAP and EBT Cash balance and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

How To Check Your Louisiana EBT Card Balance

Knowing your EBT card balance helps you budget and plan your shopping trips. Louisiana provides several convenient ways for you to access this information quickly and securely.

Check Balance Online

You can view your transaction history and current balance through the official Louisiana EBT cardholder portal. This service is available 24/7, giving you constant access to your account details.

Call Customer Service

For immediate assistance, you can call the Louisiana EBT customer service number at 1-888-997-1117. The automated system can provide your balance after you enter your card number.

Use a Mobile App

Mobile apps can help you manage your EBT benefits by showing your real-time SNAP and cash balance. For a simple way to see your balance and earn rewards, you can Download Benny.

SHARE

Dealing with your EBT benefits in Louisiana shouldn't be a source of frustration. Whether you're a current cardholder who needs to report a lost card or check your balance, or you're new to the program and have questions about applying, this guide provides all the ways to contact Louisiana's EBT customer service and fix common issues without the headache.

How to Contact EBT Customer Service in Louisiana

You can reach Louisiana's EBT customer service through several different channels depending on your needs.

Phone: For questions about your case, eligibility, or benefit amount, call the LAHelpU Customer Service Center at 1-888-524-3578 to speak with a live agent Monday through Friday, from 7:30 a.m. to 6:00 p.m. CT. For automated 24/7 assistance with card activation, PIN changes, or to report a lost card, call the Louisiana EBT line at 1-888-997-1117.
Email: If you prefer to send a written inquiry, you can email LAHelpU.DCFS@la.gov. Be sure to include your name, contact information, and the last four digits of your Social Security number to help staff locate your case.
Mail: Documents can be sent to the processing center at DCFS Economic Stability, Document Processing Center, P.O. Box 260031, Baton Rouge, LA 70826. This is the correct address for submitting applications and other required paperwork.
In-Person: Louisiana does not have an online office locator. To find the address of your nearest parish office for in-person assistance, you can call the LAHelpU line at 1-888-524-3578.

Multi-Lingual Support

Louisiana provides interpretation services for EBT inquiries through its main phone lines. Both the LAHelpU Customer Service Center and the automated EBT card line begin with language selection prompts. Commonly supported languages include Spanish, Vietnamese, and Chinese, and you can hear the full menu of options by calling either number and listening to the initial recording.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While your EBT card is a reliable tool for accessing benefits, you may occasionally run into problems. Common issues range from a lost card to a transaction being declined. Understanding how to address these situations can help you resolve them quickly and maintain access to your funds.

Lost Or Stolen EBT Card

Losing your card or having it stolen cuts off access to your benefits and puts your account at risk. Taking immediate action is the best way to protect your funds and get a replacement card on its way.

Deactivate the card immediately using the LifeInCheck EBT mobile app or LifeInCheckEBT.com.
You can also call the Louisiana EBT customer service line at 1-888-997-1117 to report the card lost or stolen.
Request a replacement card while on the call or online. It should arrive in about 7–10 business days.
Once the new card arrives, activate it and choose a new PIN.
Review your transaction history and report any unauthorized charges within 30 days.

Forgotten PIN Or Frozen Account

If you enter the wrong PIN three times in a row, your account will be frozen until midnight as a security measure. Forgetting your PIN altogether can also prevent you from using your benefits until you reset it.

If your account is frozen, you must wait until after midnight for it to unlock.
Reset your PIN using the “Change PIN” option in the LifeInCheck app or website.
Choose a new four-digit number that is not a simple pattern like 1111 or 1234.
Memorize the new PIN and never write it on your card or share it with anyone.

Missing Deposit Or Zero Balance

An unexpected zero balance or a missing deposit is often related to the payment schedule, card activation, or paperwork. You can monitor your funds with a free app like Benny, which shows your real-time SNAP and EBT Cash balance, or use the state's official portal.

Check the EBT deposit schedule for Louisiana, as SNAP benefits are issued between the 1st and 14th of each month.
Keep in mind that weekends and federal holidays may delay deposits to the next business day.
Ensure your card has been activated, as some cards will not display a balance until this step is complete.
Verify that your recertification paperwork is up to date with the correct personal information.

Suspected Fraud Or Benefit Theft

Card skimming devices and fraudulent phishing calls can lead to benefit theft. A fast response is the best way to minimize losses and secure your account from further unauthorized activity.

Change your PIN immediately through the LifeInCheck portal or mobile app.
Always inspect card readers for signs of tampering and shield the keypad with your hand.
Review your transaction history daily for any charges you did not make.
Request a replacement card to invalidate the compromised magnetic stripe data.
If your benefits were stolen, report the fraud to the DCFS LAHelpU Customer Service Center for investigation.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you track your real-time SNAP and EBT Cash balance and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

How To Check Your Louisiana EBT Card Balance

Knowing your EBT card balance helps you budget and plan your shopping trips. Louisiana provides several convenient ways for you to access this information quickly and securely.

Check Balance Online

You can view your transaction history and current balance through the official Louisiana EBT cardholder portal. This service is available 24/7, giving you constant access to your account details.

Call Customer Service

For immediate assistance, you can call the Louisiana EBT customer service number at 1-888-997-1117. The automated system can provide your balance after you enter your card number.

Use a Mobile App

Mobile apps can help you manage your EBT benefits by showing your real-time SNAP and cash balance. For a simple way to see your balance and earn rewards, you can Download Benny.