Wisconsin EBT Customer Service: How to Get Help & Common Issues

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Managing your EBT benefits in Wisconsin can feel overwhelming, but it doesn't have to be. Whether you're an existing recipient who needs to replace a lost card or report a problem, or you're new and have questions about applying, this guide provides simple instructions to contact Wisconsin EBT customer service and resolve common issues without delay.

How to Contact EBT Customer Service in Wisconsin

You can reach Wisconsin EBT customer service through several channels for different needs.

Phone: For most issues, call the Wisconsin QUEST Card Customer Service line at 877-415-5164. You can use this toll-free number for QUEST card services like activating a card, checking your balance, or reporting a lost card. The automated system is available 24/7, with live support during business hours.
Email: Wisconsin EBT does not have a published customer service email address. For questions that cannot be handled through the ebtEDGE app or online, you should call the main customer service number for assistance.
Mail: There is no central mailing address for QUEST card customer service. If you need to send documents, address them to the specific Wisconsin Department of Health Services (DHS) office that handles your case. You can also call the main phone line to ask for specific mailing instructions.
In-Person: To find your nearest county or tribal agency office, use the USDA’s SNAP State Directory. This tool provides the address, phone number, and office hours for every local FoodShare agency in Wisconsin, allowing you to get help face-to-face.

Multi-Lingual Support

Wisconsin's QUEST Card customer service line provides interpreter services for assistance in multiple languages. Commonly supported languages include Spanish, Hmong, and Somali. A full list of available languages is provided with the QUEST card information.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While EBT is a reliable system, recipients may occasionally encounter issues. Common problems include a lost card, a forgotten PIN, delayed deposits, or a card being declined at checkout. Knowing the right steps can help you resolve these situations quickly and with minimal stress.

Lost or Stolen QUEST Card

Losing your QUEST card can be stressful, but taking immediate action can protect your benefits. The process involves deactivating the old card and requesting a new one to prevent unauthorized use of your funds.

Call Wisconsin QUEST Card Service at 877-415-5164 to report the card lost or stolen. This deactivates it immediately.
While on the call, request a replacement card and confirm your mailing address.
Review recent transactions with the agent to dispute any unauthorized purchases.
Once your new card arrives, typically within 7-10 business days, activate it and set a new PIN.
If you suspect fraud, you can also report it to the Office of Inspector General.

Forgotten or Locked PIN

Forgetting your PIN or having it locked after too many incorrect attempts is a common hiccup. Fortunately, resetting it is a straightforward process that can be done over the phone to regain access to your account.

Call QUEST Card Service and select the option to reset your PIN.
You will need to verify your identity with personal details, such as the last four digits of your SSN or your date of birth.
Choose a new four-digit PIN that is secure and not easy for others to guess.
Test the new PIN at a store or ATM to confirm it is working correctly.

Deposit Missing or Delayed

If your benefits haven't appeared on the expected date, it could be due to a holiday or a simple delay. You can check the EBT deposit schedule in Wisconsin to confirm payment dates before taking further action.

Check your current balance. You can use a free app like Benny to track your SNAP and EBT Cash funds, use the ebtEDGE app, or look at your last store receipt.
Remember that weekends and state holidays can push deposits to the next business day.
Confirm your case is still active and all verification documents have been submitted through the ACCESS portal or your local agency.

Card Declined at Checkout

A declined card at the checkout can be frustrating, but it's often due to a simple, fixable issue. Before assuming the worst, run through a few quick checks to identify the problem and complete your purchase.

First, ensure the card has been activated. If it's a new card, you may need to call customer service to activate it.
Confirm you have sufficient funds for the transaction. You can find guidance on how to check your balance online.
Enter your PIN again carefully. Your card will be locked until midnight after three incorrect attempts.
Ask the cashier to try swiping the card again or use a different terminal, as machine errors can occur.
If the card is visibly damaged, you will need to contact QUEST Card Service for a replacement.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you monitor your EBT balance in real-time and get cash back on qualifying purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on your SNAP-eligible items.

Download Benny to manage your spending and make your EBT benefits go further.

Wisconsin EBT Customer Service Guide

If you're a Wisconsin FoodShare or EBT Cash recipient, you might have questions about your card or benefits. Fortunately, there are several ways to get the support you need, from calling a helpline to using online tools.

EBT Customer Service Phone Number

The primary way to get help is by calling the Wisconsin EBT customer service number on the back of your card. This line is available 24/7 for automated assistance and has live operators during business hours.

Through this service, you can check your SNAP and EBT Cash balances. You can also report a lost, stolen, or damaged card and review your last ten transactions. This is also the number to call if you need to change your PIN.

Other Ways To Manage Your EBT Card

Besides calling, you can often manage your account through your local agency or an online portal. These resources can provide information about your benefit status and transaction history without needing to wait on the phone.

For a straightforward way to check your balance, you can use an app on your smartphone. This allows you to see your real-time SNAP and EBT Cash amounts without making a call. You can also earn cashback on eligible purchases. To try it, Download Benny.

SHARE

Managing your EBT benefits in Wisconsin can feel overwhelming, but it doesn't have to be. Whether you're an existing recipient who needs to replace a lost card or report a problem, or you're new and have questions about applying, this guide provides simple instructions to contact Wisconsin EBT customer service and resolve common issues without delay.

How to Contact EBT Customer Service in Wisconsin

You can reach Wisconsin EBT customer service through several channels for different needs.

Phone: For most issues, call the Wisconsin QUEST Card Customer Service line at 877-415-5164. You can use this toll-free number for QUEST card services like activating a card, checking your balance, or reporting a lost card. The automated system is available 24/7, with live support during business hours.
Email: Wisconsin EBT does not have a published customer service email address. For questions that cannot be handled through the ebtEDGE app or online, you should call the main customer service number for assistance.
Mail: There is no central mailing address for QUEST card customer service. If you need to send documents, address them to the specific Wisconsin Department of Health Services (DHS) office that handles your case. You can also call the main phone line to ask for specific mailing instructions.
In-Person: To find your nearest county or tribal agency office, use the USDA’s SNAP State Directory. This tool provides the address, phone number, and office hours for every local FoodShare agency in Wisconsin, allowing you to get help face-to-face.

Multi-Lingual Support

Wisconsin's QUEST Card customer service line provides interpreter services for assistance in multiple languages. Commonly supported languages include Spanish, Hmong, and Somali. A full list of available languages is provided with the QUEST card information.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While EBT is a reliable system, recipients may occasionally encounter issues. Common problems include a lost card, a forgotten PIN, delayed deposits, or a card being declined at checkout. Knowing the right steps can help you resolve these situations quickly and with minimal stress.

Lost or Stolen QUEST Card

Losing your QUEST card can be stressful, but taking immediate action can protect your benefits. The process involves deactivating the old card and requesting a new one to prevent unauthorized use of your funds.

Call Wisconsin QUEST Card Service at 877-415-5164 to report the card lost or stolen. This deactivates it immediately.
While on the call, request a replacement card and confirm your mailing address.
Review recent transactions with the agent to dispute any unauthorized purchases.
Once your new card arrives, typically within 7-10 business days, activate it and set a new PIN.
If you suspect fraud, you can also report it to the Office of Inspector General.

Forgotten or Locked PIN

Forgetting your PIN or having it locked after too many incorrect attempts is a common hiccup. Fortunately, resetting it is a straightforward process that can be done over the phone to regain access to your account.

Call QUEST Card Service and select the option to reset your PIN.
You will need to verify your identity with personal details, such as the last four digits of your SSN or your date of birth.
Choose a new four-digit PIN that is secure and not easy for others to guess.
Test the new PIN at a store or ATM to confirm it is working correctly.

Deposit Missing or Delayed

If your benefits haven't appeared on the expected date, it could be due to a holiday or a simple delay. You can check the EBT deposit schedule in Wisconsin to confirm payment dates before taking further action.

Check your current balance. You can use a free app like Benny to track your SNAP and EBT Cash funds, use the ebtEDGE app, or look at your last store receipt.
Remember that weekends and state holidays can push deposits to the next business day.
Confirm your case is still active and all verification documents have been submitted through the ACCESS portal or your local agency.

Card Declined at Checkout

A declined card at the checkout can be frustrating, but it's often due to a simple, fixable issue. Before assuming the worst, run through a few quick checks to identify the problem and complete your purchase.

First, ensure the card has been activated. If it's a new card, you may need to call customer service to activate it.
Confirm you have sufficient funds for the transaction. You can find guidance on how to check your balance online.
Enter your PIN again carefully. Your card will be locked until midnight after three incorrect attempts.
Ask the cashier to try swiping the card again or use a different terminal, as machine errors can occur.
If the card is visibly damaged, you will need to contact QUEST Card Service for a replacement.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you monitor your EBT balance in real-time and get cash back on qualifying purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on your SNAP-eligible items.

Download Benny to manage your spending and make your EBT benefits go further.

Wisconsin EBT Customer Service Guide

If you're a Wisconsin FoodShare or EBT Cash recipient, you might have questions about your card or benefits. Fortunately, there are several ways to get the support you need, from calling a helpline to using online tools.

EBT Customer Service Phone Number

The primary way to get help is by calling the Wisconsin EBT customer service number on the back of your card. This line is available 24/7 for automated assistance and has live operators during business hours.

Through this service, you can check your SNAP and EBT Cash balances. You can also report a lost, stolen, or damaged card and review your last ten transactions. This is also the number to call if you need to change your PIN.

Other Ways To Manage Your EBT Card

Besides calling, you can often manage your account through your local agency or an online portal. These resources can provide information about your benefit status and transaction history without needing to wait on the phone.

For a straightforward way to check your balance, you can use an app on your smartphone. This allows you to see your real-time SNAP and EBT Cash amounts without making a call. You can also earn cashback on eligible purchases. To try it, Download Benny.

SHARE

Managing your EBT benefits in Wisconsin can feel overwhelming, but it doesn't have to be. Whether you're an existing recipient who needs to replace a lost card or report a problem, or you're new and have questions about applying, this guide provides simple instructions to contact Wisconsin EBT customer service and resolve common issues without delay.

How to Contact EBT Customer Service in Wisconsin

You can reach Wisconsin EBT customer service through several channels for different needs.

Phone: For most issues, call the Wisconsin QUEST Card Customer Service line at 877-415-5164. You can use this toll-free number for QUEST card services like activating a card, checking your balance, or reporting a lost card. The automated system is available 24/7, with live support during business hours.
Email: Wisconsin EBT does not have a published customer service email address. For questions that cannot be handled through the ebtEDGE app or online, you should call the main customer service number for assistance.
Mail: There is no central mailing address for QUEST card customer service. If you need to send documents, address them to the specific Wisconsin Department of Health Services (DHS) office that handles your case. You can also call the main phone line to ask for specific mailing instructions.
In-Person: To find your nearest county or tribal agency office, use the USDA’s SNAP State Directory. This tool provides the address, phone number, and office hours for every local FoodShare agency in Wisconsin, allowing you to get help face-to-face.

Multi-Lingual Support

Wisconsin's QUEST Card customer service line provides interpreter services for assistance in multiple languages. Commonly supported languages include Spanish, Hmong, and Somali. A full list of available languages is provided with the QUEST card information.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While EBT is a reliable system, recipients may occasionally encounter issues. Common problems include a lost card, a forgotten PIN, delayed deposits, or a card being declined at checkout. Knowing the right steps can help you resolve these situations quickly and with minimal stress.

Lost or Stolen QUEST Card

Losing your QUEST card can be stressful, but taking immediate action can protect your benefits. The process involves deactivating the old card and requesting a new one to prevent unauthorized use of your funds.

Call Wisconsin QUEST Card Service at 877-415-5164 to report the card lost or stolen. This deactivates it immediately.
While on the call, request a replacement card and confirm your mailing address.
Review recent transactions with the agent to dispute any unauthorized purchases.
Once your new card arrives, typically within 7-10 business days, activate it and set a new PIN.
If you suspect fraud, you can also report it to the Office of Inspector General.

Forgotten or Locked PIN

Forgetting your PIN or having it locked after too many incorrect attempts is a common hiccup. Fortunately, resetting it is a straightforward process that can be done over the phone to regain access to your account.

Call QUEST Card Service and select the option to reset your PIN.
You will need to verify your identity with personal details, such as the last four digits of your SSN or your date of birth.
Choose a new four-digit PIN that is secure and not easy for others to guess.
Test the new PIN at a store or ATM to confirm it is working correctly.

Deposit Missing or Delayed

If your benefits haven't appeared on the expected date, it could be due to a holiday or a simple delay. You can check the EBT deposit schedule in Wisconsin to confirm payment dates before taking further action.

Check your current balance. You can use a free app like Benny to track your SNAP and EBT Cash funds, use the ebtEDGE app, or look at your last store receipt.
Remember that weekends and state holidays can push deposits to the next business day.
Confirm your case is still active and all verification documents have been submitted through the ACCESS portal or your local agency.

Card Declined at Checkout

A declined card at the checkout can be frustrating, but it's often due to a simple, fixable issue. Before assuming the worst, run through a few quick checks to identify the problem and complete your purchase.

First, ensure the card has been activated. If it's a new card, you may need to call customer service to activate it.
Confirm you have sufficient funds for the transaction. You can find guidance on how to check your balance online.
Enter your PIN again carefully. Your card will be locked until midnight after three incorrect attempts.
Ask the cashier to try swiping the card again or use a different terminal, as machine errors can occur.
If the card is visibly damaged, you will need to contact QUEST Card Service for a replacement.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you monitor your EBT balance in real-time and get cash back on qualifying purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on your SNAP-eligible items.

Download Benny to manage your spending and make your EBT benefits go further.

Wisconsin EBT Customer Service Guide

If you're a Wisconsin FoodShare or EBT Cash recipient, you might have questions about your card or benefits. Fortunately, there are several ways to get the support you need, from calling a helpline to using online tools.

EBT Customer Service Phone Number

The primary way to get help is by calling the Wisconsin EBT customer service number on the back of your card. This line is available 24/7 for automated assistance and has live operators during business hours.

Through this service, you can check your SNAP and EBT Cash balances. You can also report a lost, stolen, or damaged card and review your last ten transactions. This is also the number to call if you need to change your PIN.

Other Ways To Manage Your EBT Card

Besides calling, you can often manage your account through your local agency or an online portal. These resources can provide information about your benefit status and transaction history without needing to wait on the phone.

For a straightforward way to check your balance, you can use an app on your smartphone. This allows you to see your real-time SNAP and EBT Cash amounts without making a call. You can also earn cashback on eligible purchases. To try it, Download Benny.

SHARE

Managing your EBT benefits in Wisconsin can feel overwhelming, but it doesn't have to be. Whether you're an existing recipient who needs to replace a lost card or report a problem, or you're new and have questions about applying, this guide provides simple instructions to contact Wisconsin EBT customer service and resolve common issues without delay.

How to Contact EBT Customer Service in Wisconsin

You can reach Wisconsin EBT customer service through several channels for different needs.

Phone: For most issues, call the Wisconsin QUEST Card Customer Service line at 877-415-5164. You can use this toll-free number for QUEST card services like activating a card, checking your balance, or reporting a lost card. The automated system is available 24/7, with live support during business hours.
Email: Wisconsin EBT does not have a published customer service email address. For questions that cannot be handled through the ebtEDGE app or online, you should call the main customer service number for assistance.
Mail: There is no central mailing address for QUEST card customer service. If you need to send documents, address them to the specific Wisconsin Department of Health Services (DHS) office that handles your case. You can also call the main phone line to ask for specific mailing instructions.
In-Person: To find your nearest county or tribal agency office, use the USDA’s SNAP State Directory. This tool provides the address, phone number, and office hours for every local FoodShare agency in Wisconsin, allowing you to get help face-to-face.

Multi-Lingual Support

Wisconsin's QUEST Card customer service line provides interpreter services for assistance in multiple languages. Commonly supported languages include Spanish, Hmong, and Somali. A full list of available languages is provided with the QUEST card information.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While EBT is a reliable system, recipients may occasionally encounter issues. Common problems include a lost card, a forgotten PIN, delayed deposits, or a card being declined at checkout. Knowing the right steps can help you resolve these situations quickly and with minimal stress.

Lost or Stolen QUEST Card

Losing your QUEST card can be stressful, but taking immediate action can protect your benefits. The process involves deactivating the old card and requesting a new one to prevent unauthorized use of your funds.

Call Wisconsin QUEST Card Service at 877-415-5164 to report the card lost or stolen. This deactivates it immediately.
While on the call, request a replacement card and confirm your mailing address.
Review recent transactions with the agent to dispute any unauthorized purchases.
Once your new card arrives, typically within 7-10 business days, activate it and set a new PIN.
If you suspect fraud, you can also report it to the Office of Inspector General.

Forgotten or Locked PIN

Forgetting your PIN or having it locked after too many incorrect attempts is a common hiccup. Fortunately, resetting it is a straightforward process that can be done over the phone to regain access to your account.

Call QUEST Card Service and select the option to reset your PIN.
You will need to verify your identity with personal details, such as the last four digits of your SSN or your date of birth.
Choose a new four-digit PIN that is secure and not easy for others to guess.
Test the new PIN at a store or ATM to confirm it is working correctly.

Deposit Missing or Delayed

If your benefits haven't appeared on the expected date, it could be due to a holiday or a simple delay. You can check the EBT deposit schedule in Wisconsin to confirm payment dates before taking further action.

Check your current balance. You can use a free app like Benny to track your SNAP and EBT Cash funds, use the ebtEDGE app, or look at your last store receipt.
Remember that weekends and state holidays can push deposits to the next business day.
Confirm your case is still active and all verification documents have been submitted through the ACCESS portal or your local agency.

Card Declined at Checkout

A declined card at the checkout can be frustrating, but it's often due to a simple, fixable issue. Before assuming the worst, run through a few quick checks to identify the problem and complete your purchase.

First, ensure the card has been activated. If it's a new card, you may need to call customer service to activate it.
Confirm you have sufficient funds for the transaction. You can find guidance on how to check your balance online.
Enter your PIN again carefully. Your card will be locked until midnight after three incorrect attempts.
Ask the cashier to try swiping the card again or use a different terminal, as machine errors can occur.
If the card is visibly damaged, you will need to contact QUEST Card Service for a replacement.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you monitor your EBT balance in real-time and get cash back on qualifying purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on your SNAP-eligible items.

Download Benny to manage your spending and make your EBT benefits go further.

Wisconsin EBT Customer Service Guide

If you're a Wisconsin FoodShare or EBT Cash recipient, you might have questions about your card or benefits. Fortunately, there are several ways to get the support you need, from calling a helpline to using online tools.

EBT Customer Service Phone Number

The primary way to get help is by calling the Wisconsin EBT customer service number on the back of your card. This line is available 24/7 for automated assistance and has live operators during business hours.

Through this service, you can check your SNAP and EBT Cash balances. You can also report a lost, stolen, or damaged card and review your last ten transactions. This is also the number to call if you need to change your PIN.

Other Ways To Manage Your EBT Card

Besides calling, you can often manage your account through your local agency or an online portal. These resources can provide information about your benefit status and transaction history without needing to wait on the phone.

For a straightforward way to check your balance, you can use an app on your smartphone. This allows you to see your real-time SNAP and EBT Cash amounts without making a call. You can also earn cashback on eligible purchases. To try it, Download Benny.

SHARE

Managing your EBT benefits in Wisconsin can feel overwhelming, but it doesn't have to be. Whether you're an existing recipient who needs to replace a lost card or report a problem, or you're new and have questions about applying, this guide provides simple instructions to contact Wisconsin EBT customer service and resolve common issues without delay.

How to Contact EBT Customer Service in Wisconsin

You can reach Wisconsin EBT customer service through several channels for different needs.

Phone: For most issues, call the Wisconsin QUEST Card Customer Service line at 877-415-5164. You can use this toll-free number for QUEST card services like activating a card, checking your balance, or reporting a lost card. The automated system is available 24/7, with live support during business hours.
Email: Wisconsin EBT does not have a published customer service email address. For questions that cannot be handled through the ebtEDGE app or online, you should call the main customer service number for assistance.
Mail: There is no central mailing address for QUEST card customer service. If you need to send documents, address them to the specific Wisconsin Department of Health Services (DHS) office that handles your case. You can also call the main phone line to ask for specific mailing instructions.
In-Person: To find your nearest county or tribal agency office, use the USDA’s SNAP State Directory. This tool provides the address, phone number, and office hours for every local FoodShare agency in Wisconsin, allowing you to get help face-to-face.

Multi-Lingual Support

Wisconsin's QUEST Card customer service line provides interpreter services for assistance in multiple languages. Commonly supported languages include Spanish, Hmong, and Somali. A full list of available languages is provided with the QUEST card information.

Track Your EBT Balance & Get Cash Back on SNAP

Download the app

Common EBT-Related Issues and How to Resolve Them

While EBT is a reliable system, recipients may occasionally encounter issues. Common problems include a lost card, a forgotten PIN, delayed deposits, or a card being declined at checkout. Knowing the right steps can help you resolve these situations quickly and with minimal stress.

Lost or Stolen QUEST Card

Losing your QUEST card can be stressful, but taking immediate action can protect your benefits. The process involves deactivating the old card and requesting a new one to prevent unauthorized use of your funds.

Call Wisconsin QUEST Card Service at 877-415-5164 to report the card lost or stolen. This deactivates it immediately.
While on the call, request a replacement card and confirm your mailing address.
Review recent transactions with the agent to dispute any unauthorized purchases.
Once your new card arrives, typically within 7-10 business days, activate it and set a new PIN.
If you suspect fraud, you can also report it to the Office of Inspector General.

Forgotten or Locked PIN

Forgetting your PIN or having it locked after too many incorrect attempts is a common hiccup. Fortunately, resetting it is a straightforward process that can be done over the phone to regain access to your account.

Call QUEST Card Service and select the option to reset your PIN.
You will need to verify your identity with personal details, such as the last four digits of your SSN or your date of birth.
Choose a new four-digit PIN that is secure and not easy for others to guess.
Test the new PIN at a store or ATM to confirm it is working correctly.

Deposit Missing or Delayed

If your benefits haven't appeared on the expected date, it could be due to a holiday or a simple delay. You can check the EBT deposit schedule in Wisconsin to confirm payment dates before taking further action.

Check your current balance. You can use a free app like Benny to track your SNAP and EBT Cash funds, use the ebtEDGE app, or look at your last store receipt.
Remember that weekends and state holidays can push deposits to the next business day.
Confirm your case is still active and all verification documents have been submitted through the ACCESS portal or your local agency.

Card Declined at Checkout

A declined card at the checkout can be frustrating, but it's often due to a simple, fixable issue. Before assuming the worst, run through a few quick checks to identify the problem and complete your purchase.

First, ensure the card has been activated. If it's a new card, you may need to call customer service to activate it.
Confirm you have sufficient funds for the transaction. You can find guidance on how to check your balance online.
Enter your PIN again carefully. Your card will be locked until midnight after three incorrect attempts.
Ask the cashier to try swiping the card again or use a different terminal, as machine errors can occur.
If the card is visibly damaged, you will need to contact QUEST Card Service for a replacement.

Manage Your EBT Benefits and Get Cashback with Benny

Benny is a free app that helps you monitor your EBT balance in real-time and get cash back on qualifying purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on your SNAP-eligible items.

Download Benny to manage your spending and make your EBT benefits go further.

Wisconsin EBT Customer Service Guide

If you're a Wisconsin FoodShare or EBT Cash recipient, you might have questions about your card or benefits. Fortunately, there are several ways to get the support you need, from calling a helpline to using online tools.

EBT Customer Service Phone Number

The primary way to get help is by calling the Wisconsin EBT customer service number on the back of your card. This line is available 24/7 for automated assistance and has live operators during business hours.

Through this service, you can check your SNAP and EBT Cash balances. You can also report a lost, stolen, or damaged card and review your last ten transactions. This is also the number to call if you need to change your PIN.

Other Ways To Manage Your EBT Card

Besides calling, you can often manage your account through your local agency or an online portal. These resources can provide information about your benefit status and transaction history without needing to wait on the phone.

For a straightforward way to check your balance, you can use an app on your smartphone. This allows you to see your real-time SNAP and EBT Cash amounts without making a call. You can also earn cashback on eligible purchases. To try it, Download Benny.