EBT Deposit Schedule in Utah (2025)
See Utah's 2025 EBT deposit schedule and learn what to do if your payment is late or your balance runs out early.
Feb 14, 2025

Rishi Ahuja

EBT Deposit Schedule in Utah (2025)
See Utah's 2025 EBT deposit schedule and learn what to do if your payment is late or your balance runs out early.
Feb 14, 2025

Rishi Ahuja

EBT Deposit Schedule in Utah (2025)
See Utah's 2025 EBT deposit schedule and learn what to do if your payment is late or your balance runs out early.
Feb 14, 2025

Rishi Ahuja

EBT Deposit Schedule in Utah (2025)
See Utah's 2025 EBT deposit schedule and learn what to do if your payment is late or your balance runs out early.
Feb 14, 2025

Rishi Ahuja

EBT Deposit Schedule in Utah (2025)
See Utah's 2025 EBT deposit schedule and learn what to do if your payment is late or your balance runs out early.
Feb 14, 2025

Rishi Ahuja

SHARE
ON THIS PAGE
Knowing when your SNAP benefits will arrive helps you plan grocery trips and manage your monthly budget. This prevents the stress of guessing and helps you make the most of your food assistance.
This guide explains when to expect your EBT deposits and offers steps to take if they seem late.
Monthly EBT Deposit Schedule in Utah
In Utah, SNAP benefits are distributed based on the first letter of the payee’s last name. This payment schedule applies to both food and cash assistance, which are loaded onto your Horizon EBT card on the same day.
Your benefits are deposited on one of three days each month:
A – G: 5th of the month
H – O: 11th of the month
P – Z: 15th of the month
How To Confirm Your Deposit Date
If you are unsure which date applies to you, there are several ways to confirm your deposit schedule. Your approval notice from the Utah Department of Workforce Services (DWS) will have the date printed on it. You can also find this information online or by phone.
Log in to your myCase account to see the next scheduled deposit.
Call the DWS customer service line at 1-866-526-3663 for assistance.
How to Check Your EBT Deposit Status
Once your deposit day arrives, you can check your EBT balance to confirm the funds are available. For a complete list of options, see our guide on checking EBT balance. The three most convenient ways to check your balance are listed below.
The Benny app: After downloading the app and linking your Horizon card, you can see your real-time SNAP and cash balances on the home screen. The app also provides cashback on EBT purchases at participating stores.
Online Portal: Visit the official Utah ConnectEBT website to log in or create an account. Once you are in, your current SNAP and cash balances will be displayed on the account summary page, along with your transaction history.
24-Hour Phone Line: Call Utah EBT customer service at 1-800-997-4444. After entering your 16-digit card number and 4-digit PIN, an automated system will read your current SNAP and cash balances to you.
Check Your SNAP & EBT Cash Balance In Real Time
Download the app

Why Your EBT Deposit Might Be Late and What to Do
Several factors can delay your EBT deposit, ranging from statewide technical problems to issues specific to your case. Understanding these common reasons can help clarify why your funds have not appeared as expected.
State-Level Technical Issues
A delay might not be related to your case at all. Planned system maintenance, software upgrades, or unexpected IT outages can hold up the overnight processing of benefits. Similarly, a large-scale cybersecurity incident could force a temporary suspension of electronic files until security is restored.
Holidays and Office Closures
Your deposit schedule can be affected by state and federal holidays. If your regular deposit date falls on a day when state offices are closed, the payment batch is typically processed on the next business day. This will cause your benefits to arrive a day or two later than usual.
Administrative or Eligibility Snags
Issues with your case file are a frequent cause of delayed payments. This can happen if periodic review paperwork is missing or late, or if the agency is still verifying your documents. Recently reported changes to your household or income may also place your case under review, temporarily pausing deposits.
Processing Backlogs and Recalculations
Sometimes the delay is due to the agency's workload. A surge in applications or recertifications can create a backlog, slowing down processing for all cases until staff can catch up. Your benefits might also be recalculated, placing your case in a pending status until the adjustment is finalized.
Card Compromise or Fraud
If your EBT card has been compromised through skimming or hacking, your account may be frozen as a security measure. In these situations, deposits are often held until a fraud review is completed and a new card is issued. This is done to protect your remaining benefits from further theft.
Do EBT Benefits Expire or Roll Over?
In Utah, any unspent SNAP or cash assistance funds automatically carry over to the following month. This rollover rule applies to both benefit types, and there is no limit to the total balance you can accumulate on your EBT card over time.
However, benefits are not indefinite and will be permanently removed if your account remains inactive for 365 days. Any transaction, even a simple balance inquiry, resets the clock for all funds in your account, preventing them from being expunged for another year.
To give households a chance to use their remaining balance, federal regulations mandate that the state must send a written warning at least 30 days before any benefits are scheduled for removal.
How to Make Your EBT Benefits Last the Whole Month
Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. With a few adjustments to your routine, you can avoid running short before your next deposit arrives. Adopting a handful of new habits can help you maximize every dollar and build a small buffer for unexpected needs.
Use a Balance and Cashback App
Install an app like Benny to check your real-time SNAP and cash balance before you shop. This helps prevent accidental overspending. The app also offers cashback at major retailers like Walmart, Costco, and Walgreens, adding small refunds back to your account.
You can download the Benny app for Android or iOS to get started.
Time Your Grocery Runs for Markdowns
Many chains mark down items the evening before their sell-by date. Ask the butcher or department manager for the exact markdown schedule at your local store. Shopping during these windows can cut your bill for essentials by 30-40%.
This strategy lets you buy next week’s meals with this week’s money, freeing up your budget. You can find more details on store markdowns.
Shop on Restock Days
Knowing when stores restock can lead to big savings and better selection. In many Utah locations, you can find specific patterns for major retailers.
Walmart: Meat and produce are often discounted late Sunday or early Monday, according to some shoppers.
Trader Joe’s: The best time to shop is often Monday through Wednesday mornings for fresh stock.
Costco: Shelves are typically refilled before opening, so arriving early is a good tactic for finding fresh inventory.
Double Your Produce With Food Bucks
Utah’s Double Up Food Bucks program can double your fruit and vegetable budget. When you use your Horizon card at a participating farmers market, you get a dollar-for-dollar match in tokens for produce, up to $20 per visit.
Visit the information booth at a location like the Downtown SLC Market to participate. You can stock up and preserve the extra produce to last all month.
Buy in Bulk During Case-Lot Sales
Look for case-lot sales at stores like Smith’s and Macey’s, which usually happen in January and late summer. These sales offer deep discounts on pantry staples like beans, rice, and canned goods when you buy by the case.
A single bulk purchase can stock your pantry for months. Check for the next Smith's case-lot sale and plan ahead to maximize your savings.
Check Your EBT Balance & Get Cashback On SNAP
Download the app

What to Do if Your EBT Balance Runs Out Early
Watching your EBT balance dwindle before the end of the month can be incredibly stressful. It's a situation many households face, but you are not without recourse. Several immediate strategies can help you access food assistance when you need it most.
Apply for Expedited (Emergency) SNAP
You may qualify for emergency benefits if your household has less than $150 in gross monthly income and $100 or less in cash. Households whose shelter costs are higher than their income and resources also qualify. The only document you need to provide is proof of identity.
Gather an ID like a driver’s license, state ID, or school or voter card.
Visit MyCase to start a new application, checking the box for food needed within 7 days. You can also call DWS Eligibility at 1-866-435-7414 and request “expedited SNAP.”
You will need to complete a same-day phone interview. If the lines are busy, you can visit any Employment Center and ask for an “expedited SNAP interview.”
Your Horizon card will be loaded within seven calendar days after your identity is verified. You can pick it up or have it mailed.
If you are told you do not qualify but have no food, ask for a supervisor review. DWS is under a court order to issue eligible benefits on time.
Ask DWS to Recalculate Your SNAP Benefits
If your household circumstances have changed, you can ask the Department of Workforce Services (DWS) to reassess your benefit amount. This applies to any change that lowers your income or raises your expenses, such as a rent increase or reduced work hours.
Log into MyCase and click “Report Changes” to upload proof like pay stubs or a new lease. Alternatively, call 1-866-435-7414 to report changes by phone.
When you report the change, request a “supplemental issuance.” This adds any extra amount to your card before your next regular deposit.
Check your MyCase messages within two business days for any electronic verification forms that you need to sign and return.
If your adjustment is denied, you have 90 days to file a fair-hearing request. You can do this through MyCase or by calling 1-877-837-3247.
Bridge the Gap with the Utah Food Bank
The Utah Food Bank offers statewide support through its pantry network and mobile routes. You can find same-day food distribution by using the “Get Help” map on their website. Just enter your ZIP code to see the nearest options.
Click on a location to see its hours and contact information. It's a good idea to call ahead to confirm any specific rules and remember to bring sturdy bags for your items.
Mobile Pantry stops often allow one share per household. You may be able to get an extra share if you volunteer for an hour to help unload, which is a great way to bring home more produce and shelf-stable food.
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Knowing when your SNAP benefits will arrive helps you plan grocery trips and manage your monthly budget. This prevents the stress of guessing and helps you make the most of your food assistance.
This guide explains when to expect your EBT deposits and offers steps to take if they seem late.
Monthly EBT Deposit Schedule in Utah
In Utah, SNAP benefits are distributed based on the first letter of the payee’s last name. This payment schedule applies to both food and cash assistance, which are loaded onto your Horizon EBT card on the same day.
Your benefits are deposited on one of three days each month:
A – G: 5th of the month
H – O: 11th of the month
P – Z: 15th of the month
How To Confirm Your Deposit Date
If you are unsure which date applies to you, there are several ways to confirm your deposit schedule. Your approval notice from the Utah Department of Workforce Services (DWS) will have the date printed on it. You can also find this information online or by phone.
Log in to your myCase account to see the next scheduled deposit.
Call the DWS customer service line at 1-866-526-3663 for assistance.
How to Check Your EBT Deposit Status
Once your deposit day arrives, you can check your EBT balance to confirm the funds are available. For a complete list of options, see our guide on checking EBT balance. The three most convenient ways to check your balance are listed below.
The Benny app: After downloading the app and linking your Horizon card, you can see your real-time SNAP and cash balances on the home screen. The app also provides cashback on EBT purchases at participating stores.
Online Portal: Visit the official Utah ConnectEBT website to log in or create an account. Once you are in, your current SNAP and cash balances will be displayed on the account summary page, along with your transaction history.
24-Hour Phone Line: Call Utah EBT customer service at 1-800-997-4444. After entering your 16-digit card number and 4-digit PIN, an automated system will read your current SNAP and cash balances to you.
Check Your SNAP & EBT Cash Balance In Real Time
Download the app

Why Your EBT Deposit Might Be Late and What to Do
Several factors can delay your EBT deposit, ranging from statewide technical problems to issues specific to your case. Understanding these common reasons can help clarify why your funds have not appeared as expected.
State-Level Technical Issues
A delay might not be related to your case at all. Planned system maintenance, software upgrades, or unexpected IT outages can hold up the overnight processing of benefits. Similarly, a large-scale cybersecurity incident could force a temporary suspension of electronic files until security is restored.
Holidays and Office Closures
Your deposit schedule can be affected by state and federal holidays. If your regular deposit date falls on a day when state offices are closed, the payment batch is typically processed on the next business day. This will cause your benefits to arrive a day or two later than usual.
Administrative or Eligibility Snags
Issues with your case file are a frequent cause of delayed payments. This can happen if periodic review paperwork is missing or late, or if the agency is still verifying your documents. Recently reported changes to your household or income may also place your case under review, temporarily pausing deposits.
Processing Backlogs and Recalculations
Sometimes the delay is due to the agency's workload. A surge in applications or recertifications can create a backlog, slowing down processing for all cases until staff can catch up. Your benefits might also be recalculated, placing your case in a pending status until the adjustment is finalized.
Card Compromise or Fraud
If your EBT card has been compromised through skimming or hacking, your account may be frozen as a security measure. In these situations, deposits are often held until a fraud review is completed and a new card is issued. This is done to protect your remaining benefits from further theft.
Do EBT Benefits Expire or Roll Over?
In Utah, any unspent SNAP or cash assistance funds automatically carry over to the following month. This rollover rule applies to both benefit types, and there is no limit to the total balance you can accumulate on your EBT card over time.
However, benefits are not indefinite and will be permanently removed if your account remains inactive for 365 days. Any transaction, even a simple balance inquiry, resets the clock for all funds in your account, preventing them from being expunged for another year.
To give households a chance to use their remaining balance, federal regulations mandate that the state must send a written warning at least 30 days before any benefits are scheduled for removal.
How to Make Your EBT Benefits Last the Whole Month
Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. With a few adjustments to your routine, you can avoid running short before your next deposit arrives. Adopting a handful of new habits can help you maximize every dollar and build a small buffer for unexpected needs.
Use a Balance and Cashback App
Install an app like Benny to check your real-time SNAP and cash balance before you shop. This helps prevent accidental overspending. The app also offers cashback at major retailers like Walmart, Costco, and Walgreens, adding small refunds back to your account.
You can download the Benny app for Android or iOS to get started.
Time Your Grocery Runs for Markdowns
Many chains mark down items the evening before their sell-by date. Ask the butcher or department manager for the exact markdown schedule at your local store. Shopping during these windows can cut your bill for essentials by 30-40%.
This strategy lets you buy next week’s meals with this week’s money, freeing up your budget. You can find more details on store markdowns.
Shop on Restock Days
Knowing when stores restock can lead to big savings and better selection. In many Utah locations, you can find specific patterns for major retailers.
Walmart: Meat and produce are often discounted late Sunday or early Monday, according to some shoppers.
Trader Joe’s: The best time to shop is often Monday through Wednesday mornings for fresh stock.
Costco: Shelves are typically refilled before opening, so arriving early is a good tactic for finding fresh inventory.
Double Your Produce With Food Bucks
Utah’s Double Up Food Bucks program can double your fruit and vegetable budget. When you use your Horizon card at a participating farmers market, you get a dollar-for-dollar match in tokens for produce, up to $20 per visit.
Visit the information booth at a location like the Downtown SLC Market to participate. You can stock up and preserve the extra produce to last all month.
Buy in Bulk During Case-Lot Sales
Look for case-lot sales at stores like Smith’s and Macey’s, which usually happen in January and late summer. These sales offer deep discounts on pantry staples like beans, rice, and canned goods when you buy by the case.
A single bulk purchase can stock your pantry for months. Check for the next Smith's case-lot sale and plan ahead to maximize your savings.
Check Your EBT Balance & Get Cashback On SNAP
Download the app

What to Do if Your EBT Balance Runs Out Early
Watching your EBT balance dwindle before the end of the month can be incredibly stressful. It's a situation many households face, but you are not without recourse. Several immediate strategies can help you access food assistance when you need it most.
Apply for Expedited (Emergency) SNAP
You may qualify for emergency benefits if your household has less than $150 in gross monthly income and $100 or less in cash. Households whose shelter costs are higher than their income and resources also qualify. The only document you need to provide is proof of identity.
Gather an ID like a driver’s license, state ID, or school or voter card.
Visit MyCase to start a new application, checking the box for food needed within 7 days. You can also call DWS Eligibility at 1-866-435-7414 and request “expedited SNAP.”
You will need to complete a same-day phone interview. If the lines are busy, you can visit any Employment Center and ask for an “expedited SNAP interview.”
Your Horizon card will be loaded within seven calendar days after your identity is verified. You can pick it up or have it mailed.
If you are told you do not qualify but have no food, ask for a supervisor review. DWS is under a court order to issue eligible benefits on time.
Ask DWS to Recalculate Your SNAP Benefits
If your household circumstances have changed, you can ask the Department of Workforce Services (DWS) to reassess your benefit amount. This applies to any change that lowers your income or raises your expenses, such as a rent increase or reduced work hours.
Log into MyCase and click “Report Changes” to upload proof like pay stubs or a new lease. Alternatively, call 1-866-435-7414 to report changes by phone.
When you report the change, request a “supplemental issuance.” This adds any extra amount to your card before your next regular deposit.
Check your MyCase messages within two business days for any electronic verification forms that you need to sign and return.
If your adjustment is denied, you have 90 days to file a fair-hearing request. You can do this through MyCase or by calling 1-877-837-3247.
Bridge the Gap with the Utah Food Bank
The Utah Food Bank offers statewide support through its pantry network and mobile routes. You can find same-day food distribution by using the “Get Help” map on their website. Just enter your ZIP code to see the nearest options.
Click on a location to see its hours and contact information. It's a good idea to call ahead to confirm any specific rules and remember to bring sturdy bags for your items.
Mobile Pantry stops often allow one share per household. You may be able to get an extra share if you volunteer for an hour to help unload, which is a great way to bring home more produce and shelf-stable food.
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Knowing when your SNAP benefits will arrive helps you plan grocery trips and manage your monthly budget. This prevents the stress of guessing and helps you make the most of your food assistance.
This guide explains when to expect your EBT deposits and offers steps to take if they seem late.
Monthly EBT Deposit Schedule in Utah
In Utah, SNAP benefits are distributed based on the first letter of the payee’s last name. This payment schedule applies to both food and cash assistance, which are loaded onto your Horizon EBT card on the same day.
Your benefits are deposited on one of three days each month:
A – G: 5th of the month
H – O: 11th of the month
P – Z: 15th of the month
How To Confirm Your Deposit Date
If you are unsure which date applies to you, there are several ways to confirm your deposit schedule. Your approval notice from the Utah Department of Workforce Services (DWS) will have the date printed on it. You can also find this information online or by phone.
Log in to your myCase account to see the next scheduled deposit.
Call the DWS customer service line at 1-866-526-3663 for assistance.
How to Check Your EBT Deposit Status
Once your deposit day arrives, you can check your EBT balance to confirm the funds are available. For a complete list of options, see our guide on checking EBT balance. The three most convenient ways to check your balance are listed below.
The Benny app: After downloading the app and linking your Horizon card, you can see your real-time SNAP and cash balances on the home screen. The app also provides cashback on EBT purchases at participating stores.
Online Portal: Visit the official Utah ConnectEBT website to log in or create an account. Once you are in, your current SNAP and cash balances will be displayed on the account summary page, along with your transaction history.
24-Hour Phone Line: Call Utah EBT customer service at 1-800-997-4444. After entering your 16-digit card number and 4-digit PIN, an automated system will read your current SNAP and cash balances to you.
Check Your SNAP & EBT Cash Balance In Real Time
Download the app

Why Your EBT Deposit Might Be Late and What to Do
Several factors can delay your EBT deposit, ranging from statewide technical problems to issues specific to your case. Understanding these common reasons can help clarify why your funds have not appeared as expected.
State-Level Technical Issues
A delay might not be related to your case at all. Planned system maintenance, software upgrades, or unexpected IT outages can hold up the overnight processing of benefits. Similarly, a large-scale cybersecurity incident could force a temporary suspension of electronic files until security is restored.
Holidays and Office Closures
Your deposit schedule can be affected by state and federal holidays. If your regular deposit date falls on a day when state offices are closed, the payment batch is typically processed on the next business day. This will cause your benefits to arrive a day or two later than usual.
Administrative or Eligibility Snags
Issues with your case file are a frequent cause of delayed payments. This can happen if periodic review paperwork is missing or late, or if the agency is still verifying your documents. Recently reported changes to your household or income may also place your case under review, temporarily pausing deposits.
Processing Backlogs and Recalculations
Sometimes the delay is due to the agency's workload. A surge in applications or recertifications can create a backlog, slowing down processing for all cases until staff can catch up. Your benefits might also be recalculated, placing your case in a pending status until the adjustment is finalized.
Card Compromise or Fraud
If your EBT card has been compromised through skimming or hacking, your account may be frozen as a security measure. In these situations, deposits are often held until a fraud review is completed and a new card is issued. This is done to protect your remaining benefits from further theft.
Do EBT Benefits Expire or Roll Over?
In Utah, any unspent SNAP or cash assistance funds automatically carry over to the following month. This rollover rule applies to both benefit types, and there is no limit to the total balance you can accumulate on your EBT card over time.
However, benefits are not indefinite and will be permanently removed if your account remains inactive for 365 days. Any transaction, even a simple balance inquiry, resets the clock for all funds in your account, preventing them from being expunged for another year.
To give households a chance to use their remaining balance, federal regulations mandate that the state must send a written warning at least 30 days before any benefits are scheduled for removal.
How to Make Your EBT Benefits Last the Whole Month
Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. With a few adjustments to your routine, you can avoid running short before your next deposit arrives. Adopting a handful of new habits can help you maximize every dollar and build a small buffer for unexpected needs.
Use a Balance and Cashback App
Install an app like Benny to check your real-time SNAP and cash balance before you shop. This helps prevent accidental overspending. The app also offers cashback at major retailers like Walmart, Costco, and Walgreens, adding small refunds back to your account.
You can download the Benny app for Android or iOS to get started.
Time Your Grocery Runs for Markdowns
Many chains mark down items the evening before their sell-by date. Ask the butcher or department manager for the exact markdown schedule at your local store. Shopping during these windows can cut your bill for essentials by 30-40%.
This strategy lets you buy next week’s meals with this week’s money, freeing up your budget. You can find more details on store markdowns.
Shop on Restock Days
Knowing when stores restock can lead to big savings and better selection. In many Utah locations, you can find specific patterns for major retailers.
Walmart: Meat and produce are often discounted late Sunday or early Monday, according to some shoppers.
Trader Joe’s: The best time to shop is often Monday through Wednesday mornings for fresh stock.
Costco: Shelves are typically refilled before opening, so arriving early is a good tactic for finding fresh inventory.
Double Your Produce With Food Bucks
Utah’s Double Up Food Bucks program can double your fruit and vegetable budget. When you use your Horizon card at a participating farmers market, you get a dollar-for-dollar match in tokens for produce, up to $20 per visit.
Visit the information booth at a location like the Downtown SLC Market to participate. You can stock up and preserve the extra produce to last all month.
Buy in Bulk During Case-Lot Sales
Look for case-lot sales at stores like Smith’s and Macey’s, which usually happen in January and late summer. These sales offer deep discounts on pantry staples like beans, rice, and canned goods when you buy by the case.
A single bulk purchase can stock your pantry for months. Check for the next Smith's case-lot sale and plan ahead to maximize your savings.
Check Your EBT Balance & Get Cashback On SNAP
Download the app

What to Do if Your EBT Balance Runs Out Early
Watching your EBT balance dwindle before the end of the month can be incredibly stressful. It's a situation many households face, but you are not without recourse. Several immediate strategies can help you access food assistance when you need it most.
Apply for Expedited (Emergency) SNAP
You may qualify for emergency benefits if your household has less than $150 in gross monthly income and $100 or less in cash. Households whose shelter costs are higher than their income and resources also qualify. The only document you need to provide is proof of identity.
Gather an ID like a driver’s license, state ID, or school or voter card.
Visit MyCase to start a new application, checking the box for food needed within 7 days. You can also call DWS Eligibility at 1-866-435-7414 and request “expedited SNAP.”
You will need to complete a same-day phone interview. If the lines are busy, you can visit any Employment Center and ask for an “expedited SNAP interview.”
Your Horizon card will be loaded within seven calendar days after your identity is verified. You can pick it up or have it mailed.
If you are told you do not qualify but have no food, ask for a supervisor review. DWS is under a court order to issue eligible benefits on time.
Ask DWS to Recalculate Your SNAP Benefits
If your household circumstances have changed, you can ask the Department of Workforce Services (DWS) to reassess your benefit amount. This applies to any change that lowers your income or raises your expenses, such as a rent increase or reduced work hours.
Log into MyCase and click “Report Changes” to upload proof like pay stubs or a new lease. Alternatively, call 1-866-435-7414 to report changes by phone.
When you report the change, request a “supplemental issuance.” This adds any extra amount to your card before your next regular deposit.
Check your MyCase messages within two business days for any electronic verification forms that you need to sign and return.
If your adjustment is denied, you have 90 days to file a fair-hearing request. You can do this through MyCase or by calling 1-877-837-3247.
Bridge the Gap with the Utah Food Bank
The Utah Food Bank offers statewide support through its pantry network and mobile routes. You can find same-day food distribution by using the “Get Help” map on their website. Just enter your ZIP code to see the nearest options.
Click on a location to see its hours and contact information. It's a good idea to call ahead to confirm any specific rules and remember to bring sturdy bags for your items.
Mobile Pantry stops often allow one share per household. You may be able to get an extra share if you volunteer for an hour to help unload, which is a great way to bring home more produce and shelf-stable food.
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Knowing when your SNAP benefits will arrive helps you plan grocery trips and manage your monthly budget. This prevents the stress of guessing and helps you make the most of your food assistance.
This guide explains when to expect your EBT deposits and offers steps to take if they seem late.
Monthly EBT Deposit Schedule in Utah
In Utah, SNAP benefits are distributed based on the first letter of the payee’s last name. This payment schedule applies to both food and cash assistance, which are loaded onto your Horizon EBT card on the same day.
Your benefits are deposited on one of three days each month:
A – G: 5th of the month
H – O: 11th of the month
P – Z: 15th of the month
How To Confirm Your Deposit Date
If you are unsure which date applies to you, there are several ways to confirm your deposit schedule. Your approval notice from the Utah Department of Workforce Services (DWS) will have the date printed on it. You can also find this information online or by phone.
Log in to your myCase account to see the next scheduled deposit.
Call the DWS customer service line at 1-866-526-3663 for assistance.
How to Check Your EBT Deposit Status
Once your deposit day arrives, you can check your EBT balance to confirm the funds are available. For a complete list of options, see our guide on checking EBT balance. The three most convenient ways to check your balance are listed below.
The Benny app: After downloading the app and linking your Horizon card, you can see your real-time SNAP and cash balances on the home screen. The app also provides cashback on EBT purchases at participating stores.
Online Portal: Visit the official Utah ConnectEBT website to log in or create an account. Once you are in, your current SNAP and cash balances will be displayed on the account summary page, along with your transaction history.
24-Hour Phone Line: Call Utah EBT customer service at 1-800-997-4444. After entering your 16-digit card number and 4-digit PIN, an automated system will read your current SNAP and cash balances to you.
Check Your SNAP & EBT Cash Balance In Real Time
Download the app

Why Your EBT Deposit Might Be Late and What to Do
Several factors can delay your EBT deposit, ranging from statewide technical problems to issues specific to your case. Understanding these common reasons can help clarify why your funds have not appeared as expected.
State-Level Technical Issues
A delay might not be related to your case at all. Planned system maintenance, software upgrades, or unexpected IT outages can hold up the overnight processing of benefits. Similarly, a large-scale cybersecurity incident could force a temporary suspension of electronic files until security is restored.
Holidays and Office Closures
Your deposit schedule can be affected by state and federal holidays. If your regular deposit date falls on a day when state offices are closed, the payment batch is typically processed on the next business day. This will cause your benefits to arrive a day or two later than usual.
Administrative or Eligibility Snags
Issues with your case file are a frequent cause of delayed payments. This can happen if periodic review paperwork is missing or late, or if the agency is still verifying your documents. Recently reported changes to your household or income may also place your case under review, temporarily pausing deposits.
Processing Backlogs and Recalculations
Sometimes the delay is due to the agency's workload. A surge in applications or recertifications can create a backlog, slowing down processing for all cases until staff can catch up. Your benefits might also be recalculated, placing your case in a pending status until the adjustment is finalized.
Card Compromise or Fraud
If your EBT card has been compromised through skimming or hacking, your account may be frozen as a security measure. In these situations, deposits are often held until a fraud review is completed and a new card is issued. This is done to protect your remaining benefits from further theft.
Do EBT Benefits Expire or Roll Over?
In Utah, any unspent SNAP or cash assistance funds automatically carry over to the following month. This rollover rule applies to both benefit types, and there is no limit to the total balance you can accumulate on your EBT card over time.
However, benefits are not indefinite and will be permanently removed if your account remains inactive for 365 days. Any transaction, even a simple balance inquiry, resets the clock for all funds in your account, preventing them from being expunged for another year.
To give households a chance to use their remaining balance, federal regulations mandate that the state must send a written warning at least 30 days before any benefits are scheduled for removal.
How to Make Your EBT Benefits Last the Whole Month
Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. With a few adjustments to your routine, you can avoid running short before your next deposit arrives. Adopting a handful of new habits can help you maximize every dollar and build a small buffer for unexpected needs.
Use a Balance and Cashback App
Install an app like Benny to check your real-time SNAP and cash balance before you shop. This helps prevent accidental overspending. The app also offers cashback at major retailers like Walmart, Costco, and Walgreens, adding small refunds back to your account.
You can download the Benny app for Android or iOS to get started.
Time Your Grocery Runs for Markdowns
Many chains mark down items the evening before their sell-by date. Ask the butcher or department manager for the exact markdown schedule at your local store. Shopping during these windows can cut your bill for essentials by 30-40%.
This strategy lets you buy next week’s meals with this week’s money, freeing up your budget. You can find more details on store markdowns.
Shop on Restock Days
Knowing when stores restock can lead to big savings and better selection. In many Utah locations, you can find specific patterns for major retailers.
Walmart: Meat and produce are often discounted late Sunday or early Monday, according to some shoppers.
Trader Joe’s: The best time to shop is often Monday through Wednesday mornings for fresh stock.
Costco: Shelves are typically refilled before opening, so arriving early is a good tactic for finding fresh inventory.
Double Your Produce With Food Bucks
Utah’s Double Up Food Bucks program can double your fruit and vegetable budget. When you use your Horizon card at a participating farmers market, you get a dollar-for-dollar match in tokens for produce, up to $20 per visit.
Visit the information booth at a location like the Downtown SLC Market to participate. You can stock up and preserve the extra produce to last all month.
Buy in Bulk During Case-Lot Sales
Look for case-lot sales at stores like Smith’s and Macey’s, which usually happen in January and late summer. These sales offer deep discounts on pantry staples like beans, rice, and canned goods when you buy by the case.
A single bulk purchase can stock your pantry for months. Check for the next Smith's case-lot sale and plan ahead to maximize your savings.
Check Your EBT Balance & Get Cashback On SNAP
Download the app

What to Do if Your EBT Balance Runs Out Early
Watching your EBT balance dwindle before the end of the month can be incredibly stressful. It's a situation many households face, but you are not without recourse. Several immediate strategies can help you access food assistance when you need it most.
Apply for Expedited (Emergency) SNAP
You may qualify for emergency benefits if your household has less than $150 in gross monthly income and $100 or less in cash. Households whose shelter costs are higher than their income and resources also qualify. The only document you need to provide is proof of identity.
Gather an ID like a driver’s license, state ID, or school or voter card.
Visit MyCase to start a new application, checking the box for food needed within 7 days. You can also call DWS Eligibility at 1-866-435-7414 and request “expedited SNAP.”
You will need to complete a same-day phone interview. If the lines are busy, you can visit any Employment Center and ask for an “expedited SNAP interview.”
Your Horizon card will be loaded within seven calendar days after your identity is verified. You can pick it up or have it mailed.
If you are told you do not qualify but have no food, ask for a supervisor review. DWS is under a court order to issue eligible benefits on time.
Ask DWS to Recalculate Your SNAP Benefits
If your household circumstances have changed, you can ask the Department of Workforce Services (DWS) to reassess your benefit amount. This applies to any change that lowers your income or raises your expenses, such as a rent increase or reduced work hours.
Log into MyCase and click “Report Changes” to upload proof like pay stubs or a new lease. Alternatively, call 1-866-435-7414 to report changes by phone.
When you report the change, request a “supplemental issuance.” This adds any extra amount to your card before your next regular deposit.
Check your MyCase messages within two business days for any electronic verification forms that you need to sign and return.
If your adjustment is denied, you have 90 days to file a fair-hearing request. You can do this through MyCase or by calling 1-877-837-3247.
Bridge the Gap with the Utah Food Bank
The Utah Food Bank offers statewide support through its pantry network and mobile routes. You can find same-day food distribution by using the “Get Help” map on their website. Just enter your ZIP code to see the nearest options.
Click on a location to see its hours and contact information. It's a good idea to call ahead to confirm any specific rules and remember to bring sturdy bags for your items.
Mobile Pantry stops often allow one share per household. You may be able to get an extra share if you volunteer for an hour to help unload, which is a great way to bring home more produce and shelf-stable food.
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
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Knowing when your SNAP benefits will arrive helps you plan grocery trips and manage your monthly budget. This prevents the stress of guessing and helps you make the most of your food assistance.
This guide explains when to expect your EBT deposits and offers steps to take if they seem late.
Monthly EBT Deposit Schedule in Utah
In Utah, SNAP benefits are distributed based on the first letter of the payee’s last name. This payment schedule applies to both food and cash assistance, which are loaded onto your Horizon EBT card on the same day.
Your benefits are deposited on one of three days each month:
A – G: 5th of the month
H – O: 11th of the month
P – Z: 15th of the month
How To Confirm Your Deposit Date
If you are unsure which date applies to you, there are several ways to confirm your deposit schedule. Your approval notice from the Utah Department of Workforce Services (DWS) will have the date printed on it. You can also find this information online or by phone.
Log in to your myCase account to see the next scheduled deposit.
Call the DWS customer service line at 1-866-526-3663 for assistance.
How to Check Your EBT Deposit Status
Once your deposit day arrives, you can check your EBT balance to confirm the funds are available. For a complete list of options, see our guide on checking EBT balance. The three most convenient ways to check your balance are listed below.
The Benny app: After downloading the app and linking your Horizon card, you can see your real-time SNAP and cash balances on the home screen. The app also provides cashback on EBT purchases at participating stores.
Online Portal: Visit the official Utah ConnectEBT website to log in or create an account. Once you are in, your current SNAP and cash balances will be displayed on the account summary page, along with your transaction history.
24-Hour Phone Line: Call Utah EBT customer service at 1-800-997-4444. After entering your 16-digit card number and 4-digit PIN, an automated system will read your current SNAP and cash balances to you.
Check Your SNAP & EBT Cash Balance In Real Time
Download the app

Why Your EBT Deposit Might Be Late and What to Do
Several factors can delay your EBT deposit, ranging from statewide technical problems to issues specific to your case. Understanding these common reasons can help clarify why your funds have not appeared as expected.
State-Level Technical Issues
A delay might not be related to your case at all. Planned system maintenance, software upgrades, or unexpected IT outages can hold up the overnight processing of benefits. Similarly, a large-scale cybersecurity incident could force a temporary suspension of electronic files until security is restored.
Holidays and Office Closures
Your deposit schedule can be affected by state and federal holidays. If your regular deposit date falls on a day when state offices are closed, the payment batch is typically processed on the next business day. This will cause your benefits to arrive a day or two later than usual.
Administrative or Eligibility Snags
Issues with your case file are a frequent cause of delayed payments. This can happen if periodic review paperwork is missing or late, or if the agency is still verifying your documents. Recently reported changes to your household or income may also place your case under review, temporarily pausing deposits.
Processing Backlogs and Recalculations
Sometimes the delay is due to the agency's workload. A surge in applications or recertifications can create a backlog, slowing down processing for all cases until staff can catch up. Your benefits might also be recalculated, placing your case in a pending status until the adjustment is finalized.
Card Compromise or Fraud
If your EBT card has been compromised through skimming or hacking, your account may be frozen as a security measure. In these situations, deposits are often held until a fraud review is completed and a new card is issued. This is done to protect your remaining benefits from further theft.
Do EBT Benefits Expire or Roll Over?
In Utah, any unspent SNAP or cash assistance funds automatically carry over to the following month. This rollover rule applies to both benefit types, and there is no limit to the total balance you can accumulate on your EBT card over time.
However, benefits are not indefinite and will be permanently removed if your account remains inactive for 365 days. Any transaction, even a simple balance inquiry, resets the clock for all funds in your account, preventing them from being expunged for another year.
To give households a chance to use their remaining balance, federal regulations mandate that the state must send a written warning at least 30 days before any benefits are scheduled for removal.
How to Make Your EBT Benefits Last the Whole Month
Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. With a few adjustments to your routine, you can avoid running short before your next deposit arrives. Adopting a handful of new habits can help you maximize every dollar and build a small buffer for unexpected needs.
Use a Balance and Cashback App
Install an app like Benny to check your real-time SNAP and cash balance before you shop. This helps prevent accidental overspending. The app also offers cashback at major retailers like Walmart, Costco, and Walgreens, adding small refunds back to your account.
You can download the Benny app for Android or iOS to get started.
Time Your Grocery Runs for Markdowns
Many chains mark down items the evening before their sell-by date. Ask the butcher or department manager for the exact markdown schedule at your local store. Shopping during these windows can cut your bill for essentials by 30-40%.
This strategy lets you buy next week’s meals with this week’s money, freeing up your budget. You can find more details on store markdowns.
Shop on Restock Days
Knowing when stores restock can lead to big savings and better selection. In many Utah locations, you can find specific patterns for major retailers.
Walmart: Meat and produce are often discounted late Sunday or early Monday, according to some shoppers.
Trader Joe’s: The best time to shop is often Monday through Wednesday mornings for fresh stock.
Costco: Shelves are typically refilled before opening, so arriving early is a good tactic for finding fresh inventory.
Double Your Produce With Food Bucks
Utah’s Double Up Food Bucks program can double your fruit and vegetable budget. When you use your Horizon card at a participating farmers market, you get a dollar-for-dollar match in tokens for produce, up to $20 per visit.
Visit the information booth at a location like the Downtown SLC Market to participate. You can stock up and preserve the extra produce to last all month.
Buy in Bulk During Case-Lot Sales
Look for case-lot sales at stores like Smith’s and Macey’s, which usually happen in January and late summer. These sales offer deep discounts on pantry staples like beans, rice, and canned goods when you buy by the case.
A single bulk purchase can stock your pantry for months. Check for the next Smith's case-lot sale and plan ahead to maximize your savings.
Check Your EBT Balance & Get Cashback On SNAP
Download the app

What to Do if Your EBT Balance Runs Out Early
Watching your EBT balance dwindle before the end of the month can be incredibly stressful. It's a situation many households face, but you are not without recourse. Several immediate strategies can help you access food assistance when you need it most.
Apply for Expedited (Emergency) SNAP
You may qualify for emergency benefits if your household has less than $150 in gross monthly income and $100 or less in cash. Households whose shelter costs are higher than their income and resources also qualify. The only document you need to provide is proof of identity.
Gather an ID like a driver’s license, state ID, or school or voter card.
Visit MyCase to start a new application, checking the box for food needed within 7 days. You can also call DWS Eligibility at 1-866-435-7414 and request “expedited SNAP.”
You will need to complete a same-day phone interview. If the lines are busy, you can visit any Employment Center and ask for an “expedited SNAP interview.”
Your Horizon card will be loaded within seven calendar days after your identity is verified. You can pick it up or have it mailed.
If you are told you do not qualify but have no food, ask for a supervisor review. DWS is under a court order to issue eligible benefits on time.
Ask DWS to Recalculate Your SNAP Benefits
If your household circumstances have changed, you can ask the Department of Workforce Services (DWS) to reassess your benefit amount. This applies to any change that lowers your income or raises your expenses, such as a rent increase or reduced work hours.
Log into MyCase and click “Report Changes” to upload proof like pay stubs or a new lease. Alternatively, call 1-866-435-7414 to report changes by phone.
When you report the change, request a “supplemental issuance.” This adds any extra amount to your card before your next regular deposit.
Check your MyCase messages within two business days for any electronic verification forms that you need to sign and return.
If your adjustment is denied, you have 90 days to file a fair-hearing request. You can do this through MyCase or by calling 1-877-837-3247.
Bridge the Gap with the Utah Food Bank
The Utah Food Bank offers statewide support through its pantry network and mobile routes. You can find same-day food distribution by using the “Get Help” map on their website. Just enter your ZIP code to see the nearest options.
Click on a location to see its hours and contact information. It's a good idea to call ahead to confirm any specific rules and remember to bring sturdy bags for your items.
Mobile Pantry stops often allow one share per household. You may be able to get an extra share if you volunteer for an hour to help unload, which is a great way to bring home more produce and shelf-stable food.
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.