EBT Deposit Schedule in Iowa (2025)

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Knowing when your SNAP benefits arrive helps you budget for groceries and plan your shopping trips. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will show you when to expect your monthly EBT deposit and what to do if it doesn't show up on time.

Monthly EBT Deposit Schedule in Iowa

In Iowa, SNAP benefits are distributed during the first ten days of the month. The exact date is determined by the first letter of the head of household's last name.

Here is the monthly deposit schedule:

A or B: 1st of the month
C or D: 2nd of the month
E, F, or G: 3rd of the month
H or I: 4th of the month
J, K, or L: 5th of the month
M, N, or O: 6th of the month
P, Q, or R: 7th of the month
S: 8th of the month
T, U, or V: 9th of the month
W, X, Y, or Z: 10th of the month

How to Find Your Case Number

Your deposit date is based on the last name of the person listed as the head of household for your case. If you are not the head of household, or if you are unsure which name is registered, you can confirm this information easily.

Here are the steps you can take:

Look for the head of household's name on any approval notice or benefit letter from the Iowa Department of Health and Human Services (HHS).
Log in to your EBT account online to view your case details and see who is listed as the head of household.
Call Iowa EBT Customer Service at 1-800-359-5802 for direct assistance with your account information.

How to Check Your EBT Deposit Status

Once your deposit day arrives, you can confirm the funds have been added to your account in several ways. For a complete list of options, check out our guide on checking your EBT balance.

Here are three of the most convenient ways to check your EBT balance:

Use the Benny mobile app. After a one-time card setup, you can see your real-time SNAP and cash balance every time you open the app. Benny also offers automatic cash back on EBT purchases at participating stores.
Visit the ConnectEBT web portal. After logging in or completing a one-time registration, your SNAP and cash balances are displayed on the dashboard. You can also view your transaction history to see deposit dates and recent purchases.
Call the 24-hour Iowa EBT Customer Service line at 1-888-997-9277. After entering your card number and PIN, an automated system will read your current SNAP and cash balances, along with your last ten transactions.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, ranging from simple paperwork issues to broader systemic problems. Understanding the potential cause can help you figure out the next steps.

Administrative or Eligibility Snags

Delays often stem from paperwork issues. This can happen if a required report is late or incomplete, or if there are discrepancies in your reported income or household size. Changes like a new job or address can also pause benefits while under review. Sometimes, a prior overpayment or a case closed by mistake can hold up your funds until the issue is resolved by the county office.

Technical or System-Side Issues

Sometimes the problem is on the state's end. A statewide system outage, computer maintenance, or a file transfer glitch can slow down the overnight deposit process. Outdated software and high caseloads can also create backlogs, requiring staff to manually fix issues before payments can be released.

Weather-Related or Disaster Adjustments

Major events like severe storms or tornadoes can disrupt the normal schedule. In these situations, state agencies may need to adjust deadlines or roll out emergency disaster benefits first, which can push back the timing of regular monthly deposits.

Funding or Policy Factors

Changes at the federal or state level can also impact your deposit. A temporary government shutdown can stall the transfer of funds to states. Similarly, major policy shifts may require system-wide recalculations that delay payments while new benefit amounts are programmed.

Cash-Assistance-Specific Holds

If you receive cash benefits through the Family Investment Program (FIP), specific issues can freeze your deposit. These include not meeting work requirements or child support cooperation rules. A hold may also be placed to recover a prior overpayment from your account.

Do EBT Benefits Expire or Roll Over?

In Iowa, any balance left on your EBT card at the end of the month rolls over to the next. This applies to both Food Assistance (SNAP) and cash programs. There is no monthly requirement to spend down your balance, so funds continue to carry over until you use them.

SNAP benefits will be permanently removed if they sit in an account for 12 consecutive months. Cash assistance, however, remains on the Iowa Electronic Access Card and can be withdrawn even after a case closes.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. A little foresight can help you avoid running short before your next deposit arrives.

Putting a few simple tactics into practice can make a significant difference in your monthly food budget.

Track Your Balance in Real-Time

Use the Benny app to see your Iowa EBT total immediately after every swipe. This real-time feedback allows you to adjust the rest of the month’s meal plan on the spot, helping you stay within your budget.

Get Cashback on EBT Purchases

When you shop at partner stores like Walmart, Costco, and Trader Joe’s, the Benny app automatically adds EBT-eligible cashback to your account. Treating that extra credit as part of next week’s budget helps prevent surprise shortfalls.

Double Your Produce Budget

Iowa’s Double Up Food Bucks program matches every SNAP dollar you spend on fresh fruits and vegetables, up to $15 per day. You can sign up quickly at checkout or online at over 160 participating locations, including:

Fareway
Hy-Vee
Farmers markets
Farm stands

Time Shopping With Fareway’s 3-Day Sale

Plan your biggest stock-up trip around Fareway’s weekly three-day sale, typically Thursday-Saturday. The chain slashes prices on meat, seafood, and seasonal staples during these 72 hours. Check the short online ad each Wednesday night to see if the deals justify a bulk buy.

Convert Fuel Savings Into Groceries

Activate weekly offers in the Hy-VeeDeals app to earn Fuel Saver discounts on qualifying items. After redeeming the savings on a full tank of gas, move the money you saved at the pump back into your food spending. This can add an extra $15–$25 for groceries each month.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your monthly EBT balance doesn't stretch as far as you need it to. The good news is that you aren't out of options when your funds run low. Iowa offers several avenues for support if you're facing a shortage before your next deposit.

Request an Emergency SNAP Load

You may be able to get a same-month “emergency” SNAP load, also called a supplemental issuance. To qualify in Iowa, your household must have under $150 in income for the month and less than $100 in cash, or have shelter and utility costs that exceed your available resources.

Follow these steps to apply:

Gather your documents. You will need your ID, last pay stub (if you have one), a current rent or utility bill, and your EBT card.
Call for assistance. Contact the Income Maintenance Customer Service Center at 877-347-5678 and state that you need an “emergency or supplemental SNAP issuance.”
Submit your proof. Fax (515-564-4017), email (imagingcenter4@dhs.state.ia.us), or upload your documents the same day so a worker can authorize the deposit. Cases are typically approved within seven days.

While you wait, you can text your ZIP code to 898-211 or use the statewide food-pantry map to find a same-day meal box.

Have Your Case Re-evaluated

If your income has dropped, expenses have increased, or your household size has changed, you should report it immediately. Iowa requires you to report these changes within 10 days to ensure your benefit amount is correct. This could increase your monthly SNAP payment.

Here is how to report a change:

Contact HHS. You can call 877-347-5678, use the “Report a Change” link on the HHS portal, fax 515-564-4041, or mail in new paperwork.
Provide verification. Submit proof of the change, such as a pay stub showing reduced hours, a new childcare bill, or medical receipts for a household member who is over 60 or disabled.
Request a supplement. If the change increases your benefit for the current month, ask the worker for a “supplemental issuance.” Iowa can deposit the difference within two business days after verification is received.

You can follow up on the adjustment by checking your ConnectEBT account.

Claim Replacement Benefits for Stolen Funds

If your SNAP benefits were stolen through electronic fraud like card skimming, Iowa can replace them. You must report the theft within 10 calendar days of discovering it. Households are eligible for up to two reimbursements per federal fiscal year (October 1 to September 30).

Take these actions to file a claim:

Freeze your card. Immediately call EBT Customer Service at 1-800-359-5802 to report the theft and freeze your card to prevent further losses.
File a claim form. Submit Form 470-5530, “Request for Replacement of Stolen EBT Benefits,” through your county HHS office or by email or fax. Be sure to ask for a written confirmation number.
Check for the credit. The replacement funds should appear on your ConnectEBT account within ten days. If they are late, call the customer service line again and ask to speak with a supervisor.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that lets you track your EBT balance in real time and earn cash back at stores like Target, Walmart, and Kroger. Once you link your EBT card, you can scan your receipts after shopping to get money back on eligible SNAP purchases.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you budget for groceries and plan your shopping trips. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will show you when to expect your monthly EBT deposit and what to do if it doesn't show up on time.

Monthly EBT Deposit Schedule in Iowa

In Iowa, SNAP benefits are distributed during the first ten days of the month. The exact date is determined by the first letter of the head of household's last name.

Here is the monthly deposit schedule:

A or B: 1st of the month
C or D: 2nd of the month
E, F, or G: 3rd of the month
H or I: 4th of the month
J, K, or L: 5th of the month
M, N, or O: 6th of the month
P, Q, or R: 7th of the month
S: 8th of the month
T, U, or V: 9th of the month
W, X, Y, or Z: 10th of the month

How to Find Your Case Number

Your deposit date is based on the last name of the person listed as the head of household for your case. If you are not the head of household, or if you are unsure which name is registered, you can confirm this information easily.

Here are the steps you can take:

Look for the head of household's name on any approval notice or benefit letter from the Iowa Department of Health and Human Services (HHS).
Log in to your EBT account online to view your case details and see who is listed as the head of household.
Call Iowa EBT Customer Service at 1-800-359-5802 for direct assistance with your account information.

How to Check Your EBT Deposit Status

Once your deposit day arrives, you can confirm the funds have been added to your account in several ways. For a complete list of options, check out our guide on checking your EBT balance.

Here are three of the most convenient ways to check your EBT balance:

Use the Benny mobile app. After a one-time card setup, you can see your real-time SNAP and cash balance every time you open the app. Benny also offers automatic cash back on EBT purchases at participating stores.
Visit the ConnectEBT web portal. After logging in or completing a one-time registration, your SNAP and cash balances are displayed on the dashboard. You can also view your transaction history to see deposit dates and recent purchases.
Call the 24-hour Iowa EBT Customer Service line at 1-888-997-9277. After entering your card number and PIN, an automated system will read your current SNAP and cash balances, along with your last ten transactions.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, ranging from simple paperwork issues to broader systemic problems. Understanding the potential cause can help you figure out the next steps.

Administrative or Eligibility Snags

Delays often stem from paperwork issues. This can happen if a required report is late or incomplete, or if there are discrepancies in your reported income or household size. Changes like a new job or address can also pause benefits while under review. Sometimes, a prior overpayment or a case closed by mistake can hold up your funds until the issue is resolved by the county office.

Technical or System-Side Issues

Sometimes the problem is on the state's end. A statewide system outage, computer maintenance, or a file transfer glitch can slow down the overnight deposit process. Outdated software and high caseloads can also create backlogs, requiring staff to manually fix issues before payments can be released.

Weather-Related or Disaster Adjustments

Major events like severe storms or tornadoes can disrupt the normal schedule. In these situations, state agencies may need to adjust deadlines or roll out emergency disaster benefits first, which can push back the timing of regular monthly deposits.

Funding or Policy Factors

Changes at the federal or state level can also impact your deposit. A temporary government shutdown can stall the transfer of funds to states. Similarly, major policy shifts may require system-wide recalculations that delay payments while new benefit amounts are programmed.

Cash-Assistance-Specific Holds

If you receive cash benefits through the Family Investment Program (FIP), specific issues can freeze your deposit. These include not meeting work requirements or child support cooperation rules. A hold may also be placed to recover a prior overpayment from your account.

Do EBT Benefits Expire or Roll Over?

In Iowa, any balance left on your EBT card at the end of the month rolls over to the next. This applies to both Food Assistance (SNAP) and cash programs. There is no monthly requirement to spend down your balance, so funds continue to carry over until you use them.

SNAP benefits will be permanently removed if they sit in an account for 12 consecutive months. Cash assistance, however, remains on the Iowa Electronic Access Card and can be withdrawn even after a case closes.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. A little foresight can help you avoid running short before your next deposit arrives.

Putting a few simple tactics into practice can make a significant difference in your monthly food budget.

Track Your Balance in Real-Time

Use the Benny app to see your Iowa EBT total immediately after every swipe. This real-time feedback allows you to adjust the rest of the month’s meal plan on the spot, helping you stay within your budget.

Get Cashback on EBT Purchases

When you shop at partner stores like Walmart, Costco, and Trader Joe’s, the Benny app automatically adds EBT-eligible cashback to your account. Treating that extra credit as part of next week’s budget helps prevent surprise shortfalls.

Double Your Produce Budget

Iowa’s Double Up Food Bucks program matches every SNAP dollar you spend on fresh fruits and vegetables, up to $15 per day. You can sign up quickly at checkout or online at over 160 participating locations, including:

Fareway
Hy-Vee
Farmers markets
Farm stands

Time Shopping With Fareway’s 3-Day Sale

Plan your biggest stock-up trip around Fareway’s weekly three-day sale, typically Thursday-Saturday. The chain slashes prices on meat, seafood, and seasonal staples during these 72 hours. Check the short online ad each Wednesday night to see if the deals justify a bulk buy.

Convert Fuel Savings Into Groceries

Activate weekly offers in the Hy-VeeDeals app to earn Fuel Saver discounts on qualifying items. After redeeming the savings on a full tank of gas, move the money you saved at the pump back into your food spending. This can add an extra $15–$25 for groceries each month.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your monthly EBT balance doesn't stretch as far as you need it to. The good news is that you aren't out of options when your funds run low. Iowa offers several avenues for support if you're facing a shortage before your next deposit.

Request an Emergency SNAP Load

You may be able to get a same-month “emergency” SNAP load, also called a supplemental issuance. To qualify in Iowa, your household must have under $150 in income for the month and less than $100 in cash, or have shelter and utility costs that exceed your available resources.

Follow these steps to apply:

Gather your documents. You will need your ID, last pay stub (if you have one), a current rent or utility bill, and your EBT card.
Call for assistance. Contact the Income Maintenance Customer Service Center at 877-347-5678 and state that you need an “emergency or supplemental SNAP issuance.”
Submit your proof. Fax (515-564-4017), email (imagingcenter4@dhs.state.ia.us), or upload your documents the same day so a worker can authorize the deposit. Cases are typically approved within seven days.

While you wait, you can text your ZIP code to 898-211 or use the statewide food-pantry map to find a same-day meal box.

Have Your Case Re-evaluated

If your income has dropped, expenses have increased, or your household size has changed, you should report it immediately. Iowa requires you to report these changes within 10 days to ensure your benefit amount is correct. This could increase your monthly SNAP payment.

Here is how to report a change:

Contact HHS. You can call 877-347-5678, use the “Report a Change” link on the HHS portal, fax 515-564-4041, or mail in new paperwork.
Provide verification. Submit proof of the change, such as a pay stub showing reduced hours, a new childcare bill, or medical receipts for a household member who is over 60 or disabled.
Request a supplement. If the change increases your benefit for the current month, ask the worker for a “supplemental issuance.” Iowa can deposit the difference within two business days after verification is received.

You can follow up on the adjustment by checking your ConnectEBT account.

Claim Replacement Benefits for Stolen Funds

If your SNAP benefits were stolen through electronic fraud like card skimming, Iowa can replace them. You must report the theft within 10 calendar days of discovering it. Households are eligible for up to two reimbursements per federal fiscal year (October 1 to September 30).

Take these actions to file a claim:

Freeze your card. Immediately call EBT Customer Service at 1-800-359-5802 to report the theft and freeze your card to prevent further losses.
File a claim form. Submit Form 470-5530, “Request for Replacement of Stolen EBT Benefits,” through your county HHS office or by email or fax. Be sure to ask for a written confirmation number.
Check for the credit. The replacement funds should appear on your ConnectEBT account within ten days. If they are late, call the customer service line again and ask to speak with a supervisor.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that lets you track your EBT balance in real time and earn cash back at stores like Target, Walmart, and Kroger. Once you link your EBT card, you can scan your receipts after shopping to get money back on eligible SNAP purchases.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you budget for groceries and plan your shopping trips. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will show you when to expect your monthly EBT deposit and what to do if it doesn't show up on time.

Monthly EBT Deposit Schedule in Iowa

In Iowa, SNAP benefits are distributed during the first ten days of the month. The exact date is determined by the first letter of the head of household's last name.

Here is the monthly deposit schedule:

A or B: 1st of the month
C or D: 2nd of the month
E, F, or G: 3rd of the month
H or I: 4th of the month
J, K, or L: 5th of the month
M, N, or O: 6th of the month
P, Q, or R: 7th of the month
S: 8th of the month
T, U, or V: 9th of the month
W, X, Y, or Z: 10th of the month

How to Find Your Case Number

Your deposit date is based on the last name of the person listed as the head of household for your case. If you are not the head of household, or if you are unsure which name is registered, you can confirm this information easily.

Here are the steps you can take:

Look for the head of household's name on any approval notice or benefit letter from the Iowa Department of Health and Human Services (HHS).
Log in to your EBT account online to view your case details and see who is listed as the head of household.
Call Iowa EBT Customer Service at 1-800-359-5802 for direct assistance with your account information.

How to Check Your EBT Deposit Status

Once your deposit day arrives, you can confirm the funds have been added to your account in several ways. For a complete list of options, check out our guide on checking your EBT balance.

Here are three of the most convenient ways to check your EBT balance:

Use the Benny mobile app. After a one-time card setup, you can see your real-time SNAP and cash balance every time you open the app. Benny also offers automatic cash back on EBT purchases at participating stores.
Visit the ConnectEBT web portal. After logging in or completing a one-time registration, your SNAP and cash balances are displayed on the dashboard. You can also view your transaction history to see deposit dates and recent purchases.
Call the 24-hour Iowa EBT Customer Service line at 1-888-997-9277. After entering your card number and PIN, an automated system will read your current SNAP and cash balances, along with your last ten transactions.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, ranging from simple paperwork issues to broader systemic problems. Understanding the potential cause can help you figure out the next steps.

Administrative or Eligibility Snags

Delays often stem from paperwork issues. This can happen if a required report is late or incomplete, or if there are discrepancies in your reported income or household size. Changes like a new job or address can also pause benefits while under review. Sometimes, a prior overpayment or a case closed by mistake can hold up your funds until the issue is resolved by the county office.

Technical or System-Side Issues

Sometimes the problem is on the state's end. A statewide system outage, computer maintenance, or a file transfer glitch can slow down the overnight deposit process. Outdated software and high caseloads can also create backlogs, requiring staff to manually fix issues before payments can be released.

Weather-Related or Disaster Adjustments

Major events like severe storms or tornadoes can disrupt the normal schedule. In these situations, state agencies may need to adjust deadlines or roll out emergency disaster benefits first, which can push back the timing of regular monthly deposits.

Funding or Policy Factors

Changes at the federal or state level can also impact your deposit. A temporary government shutdown can stall the transfer of funds to states. Similarly, major policy shifts may require system-wide recalculations that delay payments while new benefit amounts are programmed.

Cash-Assistance-Specific Holds

If you receive cash benefits through the Family Investment Program (FIP), specific issues can freeze your deposit. These include not meeting work requirements or child support cooperation rules. A hold may also be placed to recover a prior overpayment from your account.

Do EBT Benefits Expire or Roll Over?

In Iowa, any balance left on your EBT card at the end of the month rolls over to the next. This applies to both Food Assistance (SNAP) and cash programs. There is no monthly requirement to spend down your balance, so funds continue to carry over until you use them.

SNAP benefits will be permanently removed if they sit in an account for 12 consecutive months. Cash assistance, however, remains on the Iowa Electronic Access Card and can be withdrawn even after a case closes.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. A little foresight can help you avoid running short before your next deposit arrives.

Putting a few simple tactics into practice can make a significant difference in your monthly food budget.

Track Your Balance in Real-Time

Use the Benny app to see your Iowa EBT total immediately after every swipe. This real-time feedback allows you to adjust the rest of the month’s meal plan on the spot, helping you stay within your budget.

Get Cashback on EBT Purchases

When you shop at partner stores like Walmart, Costco, and Trader Joe’s, the Benny app automatically adds EBT-eligible cashback to your account. Treating that extra credit as part of next week’s budget helps prevent surprise shortfalls.

Double Your Produce Budget

Iowa’s Double Up Food Bucks program matches every SNAP dollar you spend on fresh fruits and vegetables, up to $15 per day. You can sign up quickly at checkout or online at over 160 participating locations, including:

Fareway
Hy-Vee
Farmers markets
Farm stands

Time Shopping With Fareway’s 3-Day Sale

Plan your biggest stock-up trip around Fareway’s weekly three-day sale, typically Thursday-Saturday. The chain slashes prices on meat, seafood, and seasonal staples during these 72 hours. Check the short online ad each Wednesday night to see if the deals justify a bulk buy.

Convert Fuel Savings Into Groceries

Activate weekly offers in the Hy-VeeDeals app to earn Fuel Saver discounts on qualifying items. After redeeming the savings on a full tank of gas, move the money you saved at the pump back into your food spending. This can add an extra $15–$25 for groceries each month.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your monthly EBT balance doesn't stretch as far as you need it to. The good news is that you aren't out of options when your funds run low. Iowa offers several avenues for support if you're facing a shortage before your next deposit.

Request an Emergency SNAP Load

You may be able to get a same-month “emergency” SNAP load, also called a supplemental issuance. To qualify in Iowa, your household must have under $150 in income for the month and less than $100 in cash, or have shelter and utility costs that exceed your available resources.

Follow these steps to apply:

Gather your documents. You will need your ID, last pay stub (if you have one), a current rent or utility bill, and your EBT card.
Call for assistance. Contact the Income Maintenance Customer Service Center at 877-347-5678 and state that you need an “emergency or supplemental SNAP issuance.”
Submit your proof. Fax (515-564-4017), email (imagingcenter4@dhs.state.ia.us), or upload your documents the same day so a worker can authorize the deposit. Cases are typically approved within seven days.

While you wait, you can text your ZIP code to 898-211 or use the statewide food-pantry map to find a same-day meal box.

Have Your Case Re-evaluated

If your income has dropped, expenses have increased, or your household size has changed, you should report it immediately. Iowa requires you to report these changes within 10 days to ensure your benefit amount is correct. This could increase your monthly SNAP payment.

Here is how to report a change:

Contact HHS. You can call 877-347-5678, use the “Report a Change” link on the HHS portal, fax 515-564-4041, or mail in new paperwork.
Provide verification. Submit proof of the change, such as a pay stub showing reduced hours, a new childcare bill, or medical receipts for a household member who is over 60 or disabled.
Request a supplement. If the change increases your benefit for the current month, ask the worker for a “supplemental issuance.” Iowa can deposit the difference within two business days after verification is received.

You can follow up on the adjustment by checking your ConnectEBT account.

Claim Replacement Benefits for Stolen Funds

If your SNAP benefits were stolen through electronic fraud like card skimming, Iowa can replace them. You must report the theft within 10 calendar days of discovering it. Households are eligible for up to two reimbursements per federal fiscal year (October 1 to September 30).

Take these actions to file a claim:

Freeze your card. Immediately call EBT Customer Service at 1-800-359-5802 to report the theft and freeze your card to prevent further losses.
File a claim form. Submit Form 470-5530, “Request for Replacement of Stolen EBT Benefits,” through your county HHS office or by email or fax. Be sure to ask for a written confirmation number.
Check for the credit. The replacement funds should appear on your ConnectEBT account within ten days. If they are late, call the customer service line again and ask to speak with a supervisor.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that lets you track your EBT balance in real time and earn cash back at stores like Target, Walmart, and Kroger. Once you link your EBT card, you can scan your receipts after shopping to get money back on eligible SNAP purchases.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you budget for groceries and plan your shopping trips. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will show you when to expect your monthly EBT deposit and what to do if it doesn't show up on time.

Monthly EBT Deposit Schedule in Iowa

In Iowa, SNAP benefits are distributed during the first ten days of the month. The exact date is determined by the first letter of the head of household's last name.

Here is the monthly deposit schedule:

A or B: 1st of the month
C or D: 2nd of the month
E, F, or G: 3rd of the month
H or I: 4th of the month
J, K, or L: 5th of the month
M, N, or O: 6th of the month
P, Q, or R: 7th of the month
S: 8th of the month
T, U, or V: 9th of the month
W, X, Y, or Z: 10th of the month

How to Find Your Case Number

Your deposit date is based on the last name of the person listed as the head of household for your case. If you are not the head of household, or if you are unsure which name is registered, you can confirm this information easily.

Here are the steps you can take:

Look for the head of household's name on any approval notice or benefit letter from the Iowa Department of Health and Human Services (HHS).
Log in to your EBT account online to view your case details and see who is listed as the head of household.
Call Iowa EBT Customer Service at 1-800-359-5802 for direct assistance with your account information.

How to Check Your EBT Deposit Status

Once your deposit day arrives, you can confirm the funds have been added to your account in several ways. For a complete list of options, check out our guide on checking your EBT balance.

Here are three of the most convenient ways to check your EBT balance:

Use the Benny mobile app. After a one-time card setup, you can see your real-time SNAP and cash balance every time you open the app. Benny also offers automatic cash back on EBT purchases at participating stores.
Visit the ConnectEBT web portal. After logging in or completing a one-time registration, your SNAP and cash balances are displayed on the dashboard. You can also view your transaction history to see deposit dates and recent purchases.
Call the 24-hour Iowa EBT Customer Service line at 1-888-997-9277. After entering your card number and PIN, an automated system will read your current SNAP and cash balances, along with your last ten transactions.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, ranging from simple paperwork issues to broader systemic problems. Understanding the potential cause can help you figure out the next steps.

Administrative or Eligibility Snags

Delays often stem from paperwork issues. This can happen if a required report is late or incomplete, or if there are discrepancies in your reported income or household size. Changes like a new job or address can also pause benefits while under review. Sometimes, a prior overpayment or a case closed by mistake can hold up your funds until the issue is resolved by the county office.

Technical or System-Side Issues

Sometimes the problem is on the state's end. A statewide system outage, computer maintenance, or a file transfer glitch can slow down the overnight deposit process. Outdated software and high caseloads can also create backlogs, requiring staff to manually fix issues before payments can be released.

Weather-Related or Disaster Adjustments

Major events like severe storms or tornadoes can disrupt the normal schedule. In these situations, state agencies may need to adjust deadlines or roll out emergency disaster benefits first, which can push back the timing of regular monthly deposits.

Funding or Policy Factors

Changes at the federal or state level can also impact your deposit. A temporary government shutdown can stall the transfer of funds to states. Similarly, major policy shifts may require system-wide recalculations that delay payments while new benefit amounts are programmed.

Cash-Assistance-Specific Holds

If you receive cash benefits through the Family Investment Program (FIP), specific issues can freeze your deposit. These include not meeting work requirements or child support cooperation rules. A hold may also be placed to recover a prior overpayment from your account.

Do EBT Benefits Expire or Roll Over?

In Iowa, any balance left on your EBT card at the end of the month rolls over to the next. This applies to both Food Assistance (SNAP) and cash programs. There is no monthly requirement to spend down your balance, so funds continue to carry over until you use them.

SNAP benefits will be permanently removed if they sit in an account for 12 consecutive months. Cash assistance, however, remains on the Iowa Electronic Access Card and can be withdrawn even after a case closes.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. A little foresight can help you avoid running short before your next deposit arrives.

Putting a few simple tactics into practice can make a significant difference in your monthly food budget.

Track Your Balance in Real-Time

Use the Benny app to see your Iowa EBT total immediately after every swipe. This real-time feedback allows you to adjust the rest of the month’s meal plan on the spot, helping you stay within your budget.

Get Cashback on EBT Purchases

When you shop at partner stores like Walmart, Costco, and Trader Joe’s, the Benny app automatically adds EBT-eligible cashback to your account. Treating that extra credit as part of next week’s budget helps prevent surprise shortfalls.

Double Your Produce Budget

Iowa’s Double Up Food Bucks program matches every SNAP dollar you spend on fresh fruits and vegetables, up to $15 per day. You can sign up quickly at checkout or online at over 160 participating locations, including:

Fareway
Hy-Vee
Farmers markets
Farm stands

Time Shopping With Fareway’s 3-Day Sale

Plan your biggest stock-up trip around Fareway’s weekly three-day sale, typically Thursday-Saturday. The chain slashes prices on meat, seafood, and seasonal staples during these 72 hours. Check the short online ad each Wednesday night to see if the deals justify a bulk buy.

Convert Fuel Savings Into Groceries

Activate weekly offers in the Hy-VeeDeals app to earn Fuel Saver discounts on qualifying items. After redeeming the savings on a full tank of gas, move the money you saved at the pump back into your food spending. This can add an extra $15–$25 for groceries each month.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your monthly EBT balance doesn't stretch as far as you need it to. The good news is that you aren't out of options when your funds run low. Iowa offers several avenues for support if you're facing a shortage before your next deposit.

Request an Emergency SNAP Load

You may be able to get a same-month “emergency” SNAP load, also called a supplemental issuance. To qualify in Iowa, your household must have under $150 in income for the month and less than $100 in cash, or have shelter and utility costs that exceed your available resources.

Follow these steps to apply:

Gather your documents. You will need your ID, last pay stub (if you have one), a current rent or utility bill, and your EBT card.
Call for assistance. Contact the Income Maintenance Customer Service Center at 877-347-5678 and state that you need an “emergency or supplemental SNAP issuance.”
Submit your proof. Fax (515-564-4017), email (imagingcenter4@dhs.state.ia.us), or upload your documents the same day so a worker can authorize the deposit. Cases are typically approved within seven days.

While you wait, you can text your ZIP code to 898-211 or use the statewide food-pantry map to find a same-day meal box.

Have Your Case Re-evaluated

If your income has dropped, expenses have increased, or your household size has changed, you should report it immediately. Iowa requires you to report these changes within 10 days to ensure your benefit amount is correct. This could increase your monthly SNAP payment.

Here is how to report a change:

Contact HHS. You can call 877-347-5678, use the “Report a Change” link on the HHS portal, fax 515-564-4041, or mail in new paperwork.
Provide verification. Submit proof of the change, such as a pay stub showing reduced hours, a new childcare bill, or medical receipts for a household member who is over 60 or disabled.
Request a supplement. If the change increases your benefit for the current month, ask the worker for a “supplemental issuance.” Iowa can deposit the difference within two business days after verification is received.

You can follow up on the adjustment by checking your ConnectEBT account.

Claim Replacement Benefits for Stolen Funds

If your SNAP benefits were stolen through electronic fraud like card skimming, Iowa can replace them. You must report the theft within 10 calendar days of discovering it. Households are eligible for up to two reimbursements per federal fiscal year (October 1 to September 30).

Take these actions to file a claim:

Freeze your card. Immediately call EBT Customer Service at 1-800-359-5802 to report the theft and freeze your card to prevent further losses.
File a claim form. Submit Form 470-5530, “Request for Replacement of Stolen EBT Benefits,” through your county HHS office or by email or fax. Be sure to ask for a written confirmation number.
Check for the credit. The replacement funds should appear on your ConnectEBT account within ten days. If they are late, call the customer service line again and ask to speak with a supervisor.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that lets you track your EBT balance in real time and earn cash back at stores like Target, Walmart, and Kroger. Once you link your EBT card, you can scan your receipts after shopping to get money back on eligible SNAP purchases.

Download Benny to take control of your spending and get more out of your EBT benefits.

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Knowing when your SNAP benefits arrive helps you budget for groceries and plan your shopping trips. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will show you when to expect your monthly EBT deposit and what to do if it doesn't show up on time.

Monthly EBT Deposit Schedule in Iowa

In Iowa, SNAP benefits are distributed during the first ten days of the month. The exact date is determined by the first letter of the head of household's last name.

Here is the monthly deposit schedule:

A or B: 1st of the month
C or D: 2nd of the month
E, F, or G: 3rd of the month
H or I: 4th of the month
J, K, or L: 5th of the month
M, N, or O: 6th of the month
P, Q, or R: 7th of the month
S: 8th of the month
T, U, or V: 9th of the month
W, X, Y, or Z: 10th of the month

How to Find Your Case Number

Your deposit date is based on the last name of the person listed as the head of household for your case. If you are not the head of household, or if you are unsure which name is registered, you can confirm this information easily.

Here are the steps you can take:

Look for the head of household's name on any approval notice or benefit letter from the Iowa Department of Health and Human Services (HHS).
Log in to your EBT account online to view your case details and see who is listed as the head of household.
Call Iowa EBT Customer Service at 1-800-359-5802 for direct assistance with your account information.

How to Check Your EBT Deposit Status

Once your deposit day arrives, you can confirm the funds have been added to your account in several ways. For a complete list of options, check out our guide on checking your EBT balance.

Here are three of the most convenient ways to check your EBT balance:

Use the Benny mobile app. After a one-time card setup, you can see your real-time SNAP and cash balance every time you open the app. Benny also offers automatic cash back on EBT purchases at participating stores.
Visit the ConnectEBT web portal. After logging in or completing a one-time registration, your SNAP and cash balances are displayed on the dashboard. You can also view your transaction history to see deposit dates and recent purchases.
Call the 24-hour Iowa EBT Customer Service line at 1-888-997-9277. After entering your card number and PIN, an automated system will read your current SNAP and cash balances, along with your last ten transactions.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT deposit, ranging from simple paperwork issues to broader systemic problems. Understanding the potential cause can help you figure out the next steps.

Administrative or Eligibility Snags

Delays often stem from paperwork issues. This can happen if a required report is late or incomplete, or if there are discrepancies in your reported income or household size. Changes like a new job or address can also pause benefits while under review. Sometimes, a prior overpayment or a case closed by mistake can hold up your funds until the issue is resolved by the county office.

Technical or System-Side Issues

Sometimes the problem is on the state's end. A statewide system outage, computer maintenance, or a file transfer glitch can slow down the overnight deposit process. Outdated software and high caseloads can also create backlogs, requiring staff to manually fix issues before payments can be released.

Weather-Related or Disaster Adjustments

Major events like severe storms or tornadoes can disrupt the normal schedule. In these situations, state agencies may need to adjust deadlines or roll out emergency disaster benefits first, which can push back the timing of regular monthly deposits.

Funding or Policy Factors

Changes at the federal or state level can also impact your deposit. A temporary government shutdown can stall the transfer of funds to states. Similarly, major policy shifts may require system-wide recalculations that delay payments while new benefit amounts are programmed.

Cash-Assistance-Specific Holds

If you receive cash benefits through the Family Investment Program (FIP), specific issues can freeze your deposit. These include not meeting work requirements or child support cooperation rules. A hold may also be placed to recover a prior overpayment from your account.

Do EBT Benefits Expire or Roll Over?

In Iowa, any balance left on your EBT card at the end of the month rolls over to the next. This applies to both Food Assistance (SNAP) and cash programs. There is no monthly requirement to spend down your balance, so funds continue to carry over until you use them.

SNAP benefits will be permanently removed if they sit in an account for 12 consecutive months. Cash assistance, however, remains on the Iowa Electronic Access Card and can be withdrawn even after a case closes.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits stretch the entire month comes down to smart planning and intentional spending. A little foresight can help you avoid running short before your next deposit arrives.

Putting a few simple tactics into practice can make a significant difference in your monthly food budget.

Track Your Balance in Real-Time

Use the Benny app to see your Iowa EBT total immediately after every swipe. This real-time feedback allows you to adjust the rest of the month’s meal plan on the spot, helping you stay within your budget.

Get Cashback on EBT Purchases

When you shop at partner stores like Walmart, Costco, and Trader Joe’s, the Benny app automatically adds EBT-eligible cashback to your account. Treating that extra credit as part of next week’s budget helps prevent surprise shortfalls.

Double Your Produce Budget

Iowa’s Double Up Food Bucks program matches every SNAP dollar you spend on fresh fruits and vegetables, up to $15 per day. You can sign up quickly at checkout or online at over 160 participating locations, including:

Fareway
Hy-Vee
Farmers markets
Farm stands

Time Shopping With Fareway’s 3-Day Sale

Plan your biggest stock-up trip around Fareway’s weekly three-day sale, typically Thursday-Saturday. The chain slashes prices on meat, seafood, and seasonal staples during these 72 hours. Check the short online ad each Wednesday night to see if the deals justify a bulk buy.

Convert Fuel Savings Into Groceries

Activate weekly offers in the Hy-VeeDeals app to earn Fuel Saver discounts on qualifying items. After redeeming the savings on a full tank of gas, move the money you saved at the pump back into your food spending. This can add an extra $15–$25 for groceries each month.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your monthly EBT balance doesn't stretch as far as you need it to. The good news is that you aren't out of options when your funds run low. Iowa offers several avenues for support if you're facing a shortage before your next deposit.

Request an Emergency SNAP Load

You may be able to get a same-month “emergency” SNAP load, also called a supplemental issuance. To qualify in Iowa, your household must have under $150 in income for the month and less than $100 in cash, or have shelter and utility costs that exceed your available resources.

Follow these steps to apply:

Gather your documents. You will need your ID, last pay stub (if you have one), a current rent or utility bill, and your EBT card.
Call for assistance. Contact the Income Maintenance Customer Service Center at 877-347-5678 and state that you need an “emergency or supplemental SNAP issuance.”
Submit your proof. Fax (515-564-4017), email (imagingcenter4@dhs.state.ia.us), or upload your documents the same day so a worker can authorize the deposit. Cases are typically approved within seven days.

While you wait, you can text your ZIP code to 898-211 or use the statewide food-pantry map to find a same-day meal box.

Have Your Case Re-evaluated

If your income has dropped, expenses have increased, or your household size has changed, you should report it immediately. Iowa requires you to report these changes within 10 days to ensure your benefit amount is correct. This could increase your monthly SNAP payment.

Here is how to report a change:

Contact HHS. You can call 877-347-5678, use the “Report a Change” link on the HHS portal, fax 515-564-4041, or mail in new paperwork.
Provide verification. Submit proof of the change, such as a pay stub showing reduced hours, a new childcare bill, or medical receipts for a household member who is over 60 or disabled.
Request a supplement. If the change increases your benefit for the current month, ask the worker for a “supplemental issuance.” Iowa can deposit the difference within two business days after verification is received.

You can follow up on the adjustment by checking your ConnectEBT account.

Claim Replacement Benefits for Stolen Funds

If your SNAP benefits were stolen through electronic fraud like card skimming, Iowa can replace them. You must report the theft within 10 calendar days of discovering it. Households are eligible for up to two reimbursements per federal fiscal year (October 1 to September 30).

Take these actions to file a claim:

Freeze your card. Immediately call EBT Customer Service at 1-800-359-5802 to report the theft and freeze your card to prevent further losses.
File a claim form. Submit Form 470-5530, “Request for Replacement of Stolen EBT Benefits,” through your county HHS office or by email or fax. Be sure to ask for a written confirmation number.
Check for the credit. The replacement funds should appear on your ConnectEBT account within ten days. If they are late, call the customer service line again and ask to speak with a supervisor.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that lets you track your EBT balance in real time and earn cash back at stores like Target, Walmart, and Kroger. Once you link your EBT card, you can scan your receipts after shopping to get money back on eligible SNAP purchases.

Download Benny to take control of your spending and get more out of your EBT benefits.