EBT Deposit Schedule in Connecticut (2025)

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Knowing when your SNAP benefits arrive helps you plan your grocery shopping and budget effectively for the month. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will walk you through the payment schedule and explain what to do if your benefits don't show up on time.

Monthly EBT Deposit Schedule in Connecticut

In Connecticut, the Department of Social Services (DSS) issues benefits based on the first letter of the head of household’s last name. This system applies to both SNAP and cash assistance programs.

Your benefits will be available on the following three-day cycle each month:

A – F: 1st of the month
G – N: 2nd of the month
O – Z: 3rd of the month

How To Find Your Case Number

To find the information that determines your payment date, check the last name the DSS has on file for your household. This name is used to assign your spot in the monthly payment schedule. You can confirm which name is registered to your account by checking a few places.

The name printed directly on your EBT card.
Any official eligibility letter you have received from the DSS.
Your approval notice, which is available in the state's online benefits portal.

If you have questions about your case details, call the DSS Client Information Line at 1-855-626-6632.

How to Check Your EBT Deposit Status

Once your deposit date arrives, you can check your EBT balance in a few different ways to confirm the funds are available. For a complete list of options, see our guide on checking your EBT balance.

Here are three of the most convenient ways to check your balance:

The Benny App: The Benny mobile app shows your real-time SNAP and Cash balance after you link your EBT card. The app also provides cashback on eligible purchases at participating stores like Walmart and Costco.
Online Portal: Log into the ConnectEBT cardholder portal. After signing in, you can view your current SNAP and Cash balances instantly. New users can create an account with their EBT card number and PIN to get started.
24-Hour Phone Line: Call the EBT customer service line at 1-888-328-2666. After entering your 18-digit card number and PIN, the automated system will read your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT benefits. Most issues in Connecticut stem from paperwork gaps, sanctions, internal system errors, or large-scale program rollouts rather than a problem with your card.

Administrative or Eligibility Snags

Your benefits may be late if a periodic review, redetermination, or interim report was submitted late, unsigned, or was missing documents like income proofs. Delays can also happen if the state needs to verify your wages, immigration status, or household composition. A recent change of address or a missed interview can also stall your case.

Compliance-Related Holds or Sanctions

Failing to meet work, child-support, or school attendance requirements can place your SNAP or TFA benefits on hold. If you were previously overpaid, your current deposits might be reduced or suspended for recovery. Fraud alerts or data-match issues, such as an incarceration record, can also trigger an automatic hold until you respond.

Technical or Data-Processing Problems

Sometimes the delay is technical. Outages or glitches in the state's ConneCT system or with its EBT contractor can slow down benefit issuance. High caseloads and staff shortages may also cause your file to miss the weekly cutoff. If a calculation error is found, your deposit might be temporarily pulled back for correction.

Program-Level Implementation or Funding Delays

New or one-time programs can face postponements. This happens when multiple state agencies need to coordinate rules and data, as seen with the 2024 Summer EBT rollout. Additionally, federal or state budget adjustments can briefly pause payments until funding is officially approved and released.

Do EBT Benefits Expire or Roll Over?

In Connecticut, any unused SNAP or cash assistance funds automatically roll over to the next month. You are not required to spend your entire benefit amount in the month it is issued. Your balance simply carries forward until you use it, and there is no limit on how many transactions you can make.

To keep your account active, you must use your card at least once every 274 days. If your card remains inactive for this period, the state will remove the entire balance. These expunged benefits cannot be reinstated.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits last the entire month comes down to smart planning and intentional spending. A few adjustments to your shopping routine can help you stretch your budget and avoid running short before your next deposit. Adopting some new habits can make a significant difference in your monthly food budget.

Track Your Balance and Earn Cashback

Install the Benny app to monitor your EBT balance in real time and set low-balance alerts before you check out. The app also adds EBT cashback when you shop at Walmart, Costco, Walgreens, Trader Joe’s, and other major Connecticut retailers. This feature stretches each purchase without any extra work.

Double Your Dollars at Farmers’ Markets

Use the Connecticut Fresh Match program at participating farmers’ markets. Swipe your EBT card at the market manager’s table to receive up to double that amount in tokens. You can redeem these tokens for fresh fruits and vegetables, turning every $10 of benefits into $20 of produce.

Redeem Empties for Extra Cash

Return your empty beverage containers weekly. Connecticut’s updated bottle-bill now pays 10¢ per eligible can or bottle. Large chains like Target and Walmart must accept up to 240 empties per visit, and the cash you get back lets you reserve more EBT funds for groceries.

Learn the Markdown Rhythm

Pay attention to each grocery store’s markdown schedule. In many Connecticut supermarkets, meat, dairy, and bakery items are reduced early on Tuesday or Wednesday mornings. Timing your shopping trips for these days can lead to substantial savings on perishable goods before the new weekly ads drop.

Combine Digital Coupons and Bulk Buys

Combine store markdowns with digital coupons that apply to EBT-eligible foods. When you find a good deal on items that store well, buy them in bulk. You can freeze what you can’t use right away and rely on lower-cost staples later in the month to make your balance last.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. This is a common challenge, but you are not without support. There are several ways to get more food assistance in Connecticut if you are facing a shortage before your next deposit.

Apply for Emergency (Expedited) SNAP

If you have no food money left, you may qualify for emergency SNAP benefits, which can arrive within seven days of your application. You might be eligible if you have liquid assets under $100 and a gross monthly income of less than $150. You may also qualify if your cash and income are lower than your current rent and utility costs.

Gather your documents. You will need a photo ID, your last pay stub or proof of no income, a rent receipt, and a recent utility bill.
Submit a new application for expedited SNAP. You can do this through MyDSS, by calling 1-855-626-6632, or by submitting the short form at any DSS office. Be sure to answer “Yes” when asked if you need emergency food.
Complete the required phone interview. DSS will try to contact you at least twice and will process your application as soon as your identity is verified.
If you are approved, the supplemental benefits will be loaded onto your existing EBT card. This will happen no later than the seventh calendar day after DSS received your application.

Ask DSS to Recalculate Your SNAP Allotment

If your financial situation changes, you can ask the Department of Social Services (DSS) to reassess your benefit amount mid-cycle. This applies to a drop in income, a rise in expenses like rent or childcare, or a change in your household size. Reporting these changes could increase your monthly SNAP allotment.

Collect proof of the change. This could be new pay stubs, a higher childcare bill, a lease showing a rent increase, or a note confirming someone moved out.
Report the change to DSS. You can do this online through the “Report a Change” feature on MyDSS, by mail, by phone at 1-855-626-6632, or in person at a local office.
DSS must review your documents and send a Notice of Action within 10 days. Any extra benefits will be posted to your card as soon as the notice is issued.

Fill the Food Gap for Free

Getting free food from local resources can help you bridge the gap. This allows your next month’s benefits to stretch farther. Two quick options are available to find food assistance near you.

Check Connecticut Foodshare’s Mobile Pantry Locator or text FOODSHARE to 85511 for the next truck stop. Remember to bring reusable bags and proof of Connecticut residency.
Call 2-1-1 or use 211ct.org to search for “Food Pantries” and “Community Meals” across the state. The results will show hours, eligibility rules, and other details.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and earn cash back on eligible purchases at stores like Target, Walmart, and others. To get started, simply link your EBT card. After you shop, scan your receipt with the app to receive cashback for SNAP-eligible items on your EBT card.

Download Benny to take control of your spending and get more from your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you plan your grocery shopping and budget effectively for the month. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will walk you through the payment schedule and explain what to do if your benefits don't show up on time.

Monthly EBT Deposit Schedule in Connecticut

In Connecticut, the Department of Social Services (DSS) issues benefits based on the first letter of the head of household’s last name. This system applies to both SNAP and cash assistance programs.

Your benefits will be available on the following three-day cycle each month:

A – F: 1st of the month
G – N: 2nd of the month
O – Z: 3rd of the month

How To Find Your Case Number

To find the information that determines your payment date, check the last name the DSS has on file for your household. This name is used to assign your spot in the monthly payment schedule. You can confirm which name is registered to your account by checking a few places.

The name printed directly on your EBT card.
Any official eligibility letter you have received from the DSS.
Your approval notice, which is available in the state's online benefits portal.

If you have questions about your case details, call the DSS Client Information Line at 1-855-626-6632.

How to Check Your EBT Deposit Status

Once your deposit date arrives, you can check your EBT balance in a few different ways to confirm the funds are available. For a complete list of options, see our guide on checking your EBT balance.

Here are three of the most convenient ways to check your balance:

The Benny App: The Benny mobile app shows your real-time SNAP and Cash balance after you link your EBT card. The app also provides cashback on eligible purchases at participating stores like Walmart and Costco.
Online Portal: Log into the ConnectEBT cardholder portal. After signing in, you can view your current SNAP and Cash balances instantly. New users can create an account with their EBT card number and PIN to get started.
24-Hour Phone Line: Call the EBT customer service line at 1-888-328-2666. After entering your 18-digit card number and PIN, the automated system will read your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT benefits. Most issues in Connecticut stem from paperwork gaps, sanctions, internal system errors, or large-scale program rollouts rather than a problem with your card.

Administrative or Eligibility Snags

Your benefits may be late if a periodic review, redetermination, or interim report was submitted late, unsigned, or was missing documents like income proofs. Delays can also happen if the state needs to verify your wages, immigration status, or household composition. A recent change of address or a missed interview can also stall your case.

Compliance-Related Holds or Sanctions

Failing to meet work, child-support, or school attendance requirements can place your SNAP or TFA benefits on hold. If you were previously overpaid, your current deposits might be reduced or suspended for recovery. Fraud alerts or data-match issues, such as an incarceration record, can also trigger an automatic hold until you respond.

Technical or Data-Processing Problems

Sometimes the delay is technical. Outages or glitches in the state's ConneCT system or with its EBT contractor can slow down benefit issuance. High caseloads and staff shortages may also cause your file to miss the weekly cutoff. If a calculation error is found, your deposit might be temporarily pulled back for correction.

Program-Level Implementation or Funding Delays

New or one-time programs can face postponements. This happens when multiple state agencies need to coordinate rules and data, as seen with the 2024 Summer EBT rollout. Additionally, federal or state budget adjustments can briefly pause payments until funding is officially approved and released.

Do EBT Benefits Expire or Roll Over?

In Connecticut, any unused SNAP or cash assistance funds automatically roll over to the next month. You are not required to spend your entire benefit amount in the month it is issued. Your balance simply carries forward until you use it, and there is no limit on how many transactions you can make.

To keep your account active, you must use your card at least once every 274 days. If your card remains inactive for this period, the state will remove the entire balance. These expunged benefits cannot be reinstated.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits last the entire month comes down to smart planning and intentional spending. A few adjustments to your shopping routine can help you stretch your budget and avoid running short before your next deposit. Adopting some new habits can make a significant difference in your monthly food budget.

Track Your Balance and Earn Cashback

Install the Benny app to monitor your EBT balance in real time and set low-balance alerts before you check out. The app also adds EBT cashback when you shop at Walmart, Costco, Walgreens, Trader Joe’s, and other major Connecticut retailers. This feature stretches each purchase without any extra work.

Double Your Dollars at Farmers’ Markets

Use the Connecticut Fresh Match program at participating farmers’ markets. Swipe your EBT card at the market manager’s table to receive up to double that amount in tokens. You can redeem these tokens for fresh fruits and vegetables, turning every $10 of benefits into $20 of produce.

Redeem Empties for Extra Cash

Return your empty beverage containers weekly. Connecticut’s updated bottle-bill now pays 10¢ per eligible can or bottle. Large chains like Target and Walmart must accept up to 240 empties per visit, and the cash you get back lets you reserve more EBT funds for groceries.

Learn the Markdown Rhythm

Pay attention to each grocery store’s markdown schedule. In many Connecticut supermarkets, meat, dairy, and bakery items are reduced early on Tuesday or Wednesday mornings. Timing your shopping trips for these days can lead to substantial savings on perishable goods before the new weekly ads drop.

Combine Digital Coupons and Bulk Buys

Combine store markdowns with digital coupons that apply to EBT-eligible foods. When you find a good deal on items that store well, buy them in bulk. You can freeze what you can’t use right away and rely on lower-cost staples later in the month to make your balance last.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. This is a common challenge, but you are not without support. There are several ways to get more food assistance in Connecticut if you are facing a shortage before your next deposit.

Apply for Emergency (Expedited) SNAP

If you have no food money left, you may qualify for emergency SNAP benefits, which can arrive within seven days of your application. You might be eligible if you have liquid assets under $100 and a gross monthly income of less than $150. You may also qualify if your cash and income are lower than your current rent and utility costs.

Gather your documents. You will need a photo ID, your last pay stub or proof of no income, a rent receipt, and a recent utility bill.
Submit a new application for expedited SNAP. You can do this through MyDSS, by calling 1-855-626-6632, or by submitting the short form at any DSS office. Be sure to answer “Yes” when asked if you need emergency food.
Complete the required phone interview. DSS will try to contact you at least twice and will process your application as soon as your identity is verified.
If you are approved, the supplemental benefits will be loaded onto your existing EBT card. This will happen no later than the seventh calendar day after DSS received your application.

Ask DSS to Recalculate Your SNAP Allotment

If your financial situation changes, you can ask the Department of Social Services (DSS) to reassess your benefit amount mid-cycle. This applies to a drop in income, a rise in expenses like rent or childcare, or a change in your household size. Reporting these changes could increase your monthly SNAP allotment.

Collect proof of the change. This could be new pay stubs, a higher childcare bill, a lease showing a rent increase, or a note confirming someone moved out.
Report the change to DSS. You can do this online through the “Report a Change” feature on MyDSS, by mail, by phone at 1-855-626-6632, or in person at a local office.
DSS must review your documents and send a Notice of Action within 10 days. Any extra benefits will be posted to your card as soon as the notice is issued.

Fill the Food Gap for Free

Getting free food from local resources can help you bridge the gap. This allows your next month’s benefits to stretch farther. Two quick options are available to find food assistance near you.

Check Connecticut Foodshare’s Mobile Pantry Locator or text FOODSHARE to 85511 for the next truck stop. Remember to bring reusable bags and proof of Connecticut residency.
Call 2-1-1 or use 211ct.org to search for “Food Pantries” and “Community Meals” across the state. The results will show hours, eligibility rules, and other details.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and earn cash back on eligible purchases at stores like Target, Walmart, and others. To get started, simply link your EBT card. After you shop, scan your receipt with the app to receive cashback for SNAP-eligible items on your EBT card.

Download Benny to take control of your spending and get more from your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you plan your grocery shopping and budget effectively for the month. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will walk you through the payment schedule and explain what to do if your benefits don't show up on time.

Monthly EBT Deposit Schedule in Connecticut

In Connecticut, the Department of Social Services (DSS) issues benefits based on the first letter of the head of household’s last name. This system applies to both SNAP and cash assistance programs.

Your benefits will be available on the following three-day cycle each month:

A – F: 1st of the month
G – N: 2nd of the month
O – Z: 3rd of the month

How To Find Your Case Number

To find the information that determines your payment date, check the last name the DSS has on file for your household. This name is used to assign your spot in the monthly payment schedule. You can confirm which name is registered to your account by checking a few places.

The name printed directly on your EBT card.
Any official eligibility letter you have received from the DSS.
Your approval notice, which is available in the state's online benefits portal.

If you have questions about your case details, call the DSS Client Information Line at 1-855-626-6632.

How to Check Your EBT Deposit Status

Once your deposit date arrives, you can check your EBT balance in a few different ways to confirm the funds are available. For a complete list of options, see our guide on checking your EBT balance.

Here are three of the most convenient ways to check your balance:

The Benny App: The Benny mobile app shows your real-time SNAP and Cash balance after you link your EBT card. The app also provides cashback on eligible purchases at participating stores like Walmart and Costco.
Online Portal: Log into the ConnectEBT cardholder portal. After signing in, you can view your current SNAP and Cash balances instantly. New users can create an account with their EBT card number and PIN to get started.
24-Hour Phone Line: Call the EBT customer service line at 1-888-328-2666. After entering your 18-digit card number and PIN, the automated system will read your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT benefits. Most issues in Connecticut stem from paperwork gaps, sanctions, internal system errors, or large-scale program rollouts rather than a problem with your card.

Administrative or Eligibility Snags

Your benefits may be late if a periodic review, redetermination, or interim report was submitted late, unsigned, or was missing documents like income proofs. Delays can also happen if the state needs to verify your wages, immigration status, or household composition. A recent change of address or a missed interview can also stall your case.

Compliance-Related Holds or Sanctions

Failing to meet work, child-support, or school attendance requirements can place your SNAP or TFA benefits on hold. If you were previously overpaid, your current deposits might be reduced or suspended for recovery. Fraud alerts or data-match issues, such as an incarceration record, can also trigger an automatic hold until you respond.

Technical or Data-Processing Problems

Sometimes the delay is technical. Outages or glitches in the state's ConneCT system or with its EBT contractor can slow down benefit issuance. High caseloads and staff shortages may also cause your file to miss the weekly cutoff. If a calculation error is found, your deposit might be temporarily pulled back for correction.

Program-Level Implementation or Funding Delays

New or one-time programs can face postponements. This happens when multiple state agencies need to coordinate rules and data, as seen with the 2024 Summer EBT rollout. Additionally, federal or state budget adjustments can briefly pause payments until funding is officially approved and released.

Do EBT Benefits Expire or Roll Over?

In Connecticut, any unused SNAP or cash assistance funds automatically roll over to the next month. You are not required to spend your entire benefit amount in the month it is issued. Your balance simply carries forward until you use it, and there is no limit on how many transactions you can make.

To keep your account active, you must use your card at least once every 274 days. If your card remains inactive for this period, the state will remove the entire balance. These expunged benefits cannot be reinstated.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits last the entire month comes down to smart planning and intentional spending. A few adjustments to your shopping routine can help you stretch your budget and avoid running short before your next deposit. Adopting some new habits can make a significant difference in your monthly food budget.

Track Your Balance and Earn Cashback

Install the Benny app to monitor your EBT balance in real time and set low-balance alerts before you check out. The app also adds EBT cashback when you shop at Walmart, Costco, Walgreens, Trader Joe’s, and other major Connecticut retailers. This feature stretches each purchase without any extra work.

Double Your Dollars at Farmers’ Markets

Use the Connecticut Fresh Match program at participating farmers’ markets. Swipe your EBT card at the market manager’s table to receive up to double that amount in tokens. You can redeem these tokens for fresh fruits and vegetables, turning every $10 of benefits into $20 of produce.

Redeem Empties for Extra Cash

Return your empty beverage containers weekly. Connecticut’s updated bottle-bill now pays 10¢ per eligible can or bottle. Large chains like Target and Walmart must accept up to 240 empties per visit, and the cash you get back lets you reserve more EBT funds for groceries.

Learn the Markdown Rhythm

Pay attention to each grocery store’s markdown schedule. In many Connecticut supermarkets, meat, dairy, and bakery items are reduced early on Tuesday or Wednesday mornings. Timing your shopping trips for these days can lead to substantial savings on perishable goods before the new weekly ads drop.

Combine Digital Coupons and Bulk Buys

Combine store markdowns with digital coupons that apply to EBT-eligible foods. When you find a good deal on items that store well, buy them in bulk. You can freeze what you can’t use right away and rely on lower-cost staples later in the month to make your balance last.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. This is a common challenge, but you are not without support. There are several ways to get more food assistance in Connecticut if you are facing a shortage before your next deposit.

Apply for Emergency (Expedited) SNAP

If you have no food money left, you may qualify for emergency SNAP benefits, which can arrive within seven days of your application. You might be eligible if you have liquid assets under $100 and a gross monthly income of less than $150. You may also qualify if your cash and income are lower than your current rent and utility costs.

Gather your documents. You will need a photo ID, your last pay stub or proof of no income, a rent receipt, and a recent utility bill.
Submit a new application for expedited SNAP. You can do this through MyDSS, by calling 1-855-626-6632, or by submitting the short form at any DSS office. Be sure to answer “Yes” when asked if you need emergency food.
Complete the required phone interview. DSS will try to contact you at least twice and will process your application as soon as your identity is verified.
If you are approved, the supplemental benefits will be loaded onto your existing EBT card. This will happen no later than the seventh calendar day after DSS received your application.

Ask DSS to Recalculate Your SNAP Allotment

If your financial situation changes, you can ask the Department of Social Services (DSS) to reassess your benefit amount mid-cycle. This applies to a drop in income, a rise in expenses like rent or childcare, or a change in your household size. Reporting these changes could increase your monthly SNAP allotment.

Collect proof of the change. This could be new pay stubs, a higher childcare bill, a lease showing a rent increase, or a note confirming someone moved out.
Report the change to DSS. You can do this online through the “Report a Change” feature on MyDSS, by mail, by phone at 1-855-626-6632, or in person at a local office.
DSS must review your documents and send a Notice of Action within 10 days. Any extra benefits will be posted to your card as soon as the notice is issued.

Fill the Food Gap for Free

Getting free food from local resources can help you bridge the gap. This allows your next month’s benefits to stretch farther. Two quick options are available to find food assistance near you.

Check Connecticut Foodshare’s Mobile Pantry Locator or text FOODSHARE to 85511 for the next truck stop. Remember to bring reusable bags and proof of Connecticut residency.
Call 2-1-1 or use 211ct.org to search for “Food Pantries” and “Community Meals” across the state. The results will show hours, eligibility rules, and other details.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and earn cash back on eligible purchases at stores like Target, Walmart, and others. To get started, simply link your EBT card. After you shop, scan your receipt with the app to receive cashback for SNAP-eligible items on your EBT card.

Download Benny to take control of your spending and get more from your EBT benefits.

SHARE

Knowing when your SNAP benefits arrive helps you plan your grocery shopping and budget effectively for the month. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will walk you through the payment schedule and explain what to do if your benefits don't show up on time.

Monthly EBT Deposit Schedule in Connecticut

In Connecticut, the Department of Social Services (DSS) issues benefits based on the first letter of the head of household’s last name. This system applies to both SNAP and cash assistance programs.

Your benefits will be available on the following three-day cycle each month:

A – F: 1st of the month
G – N: 2nd of the month
O – Z: 3rd of the month

How To Find Your Case Number

To find the information that determines your payment date, check the last name the DSS has on file for your household. This name is used to assign your spot in the monthly payment schedule. You can confirm which name is registered to your account by checking a few places.

The name printed directly on your EBT card.
Any official eligibility letter you have received from the DSS.
Your approval notice, which is available in the state's online benefits portal.

If you have questions about your case details, call the DSS Client Information Line at 1-855-626-6632.

How to Check Your EBT Deposit Status

Once your deposit date arrives, you can check your EBT balance in a few different ways to confirm the funds are available. For a complete list of options, see our guide on checking your EBT balance.

Here are three of the most convenient ways to check your balance:

The Benny App: The Benny mobile app shows your real-time SNAP and Cash balance after you link your EBT card. The app also provides cashback on eligible purchases at participating stores like Walmart and Costco.
Online Portal: Log into the ConnectEBT cardholder portal. After signing in, you can view your current SNAP and Cash balances instantly. New users can create an account with their EBT card number and PIN to get started.
24-Hour Phone Line: Call the EBT customer service line at 1-888-328-2666. After entering your 18-digit card number and PIN, the automated system will read your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT benefits. Most issues in Connecticut stem from paperwork gaps, sanctions, internal system errors, or large-scale program rollouts rather than a problem with your card.

Administrative or Eligibility Snags

Your benefits may be late if a periodic review, redetermination, or interim report was submitted late, unsigned, or was missing documents like income proofs. Delays can also happen if the state needs to verify your wages, immigration status, or household composition. A recent change of address or a missed interview can also stall your case.

Compliance-Related Holds or Sanctions

Failing to meet work, child-support, or school attendance requirements can place your SNAP or TFA benefits on hold. If you were previously overpaid, your current deposits might be reduced or suspended for recovery. Fraud alerts or data-match issues, such as an incarceration record, can also trigger an automatic hold until you respond.

Technical or Data-Processing Problems

Sometimes the delay is technical. Outages or glitches in the state's ConneCT system or with its EBT contractor can slow down benefit issuance. High caseloads and staff shortages may also cause your file to miss the weekly cutoff. If a calculation error is found, your deposit might be temporarily pulled back for correction.

Program-Level Implementation or Funding Delays

New or one-time programs can face postponements. This happens when multiple state agencies need to coordinate rules and data, as seen with the 2024 Summer EBT rollout. Additionally, federal or state budget adjustments can briefly pause payments until funding is officially approved and released.

Do EBT Benefits Expire or Roll Over?

In Connecticut, any unused SNAP or cash assistance funds automatically roll over to the next month. You are not required to spend your entire benefit amount in the month it is issued. Your balance simply carries forward until you use it, and there is no limit on how many transactions you can make.

To keep your account active, you must use your card at least once every 274 days. If your card remains inactive for this period, the state will remove the entire balance. These expunged benefits cannot be reinstated.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits last the entire month comes down to smart planning and intentional spending. A few adjustments to your shopping routine can help you stretch your budget and avoid running short before your next deposit. Adopting some new habits can make a significant difference in your monthly food budget.

Track Your Balance and Earn Cashback

Install the Benny app to monitor your EBT balance in real time and set low-balance alerts before you check out. The app also adds EBT cashback when you shop at Walmart, Costco, Walgreens, Trader Joe’s, and other major Connecticut retailers. This feature stretches each purchase without any extra work.

Double Your Dollars at Farmers’ Markets

Use the Connecticut Fresh Match program at participating farmers’ markets. Swipe your EBT card at the market manager’s table to receive up to double that amount in tokens. You can redeem these tokens for fresh fruits and vegetables, turning every $10 of benefits into $20 of produce.

Redeem Empties for Extra Cash

Return your empty beverage containers weekly. Connecticut’s updated bottle-bill now pays 10¢ per eligible can or bottle. Large chains like Target and Walmart must accept up to 240 empties per visit, and the cash you get back lets you reserve more EBT funds for groceries.

Learn the Markdown Rhythm

Pay attention to each grocery store’s markdown schedule. In many Connecticut supermarkets, meat, dairy, and bakery items are reduced early on Tuesday or Wednesday mornings. Timing your shopping trips for these days can lead to substantial savings on perishable goods before the new weekly ads drop.

Combine Digital Coupons and Bulk Buys

Combine store markdowns with digital coupons that apply to EBT-eligible foods. When you find a good deal on items that store well, buy them in bulk. You can freeze what you can’t use right away and rely on lower-cost staples later in the month to make your balance last.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. This is a common challenge, but you are not without support. There are several ways to get more food assistance in Connecticut if you are facing a shortage before your next deposit.

Apply for Emergency (Expedited) SNAP

If you have no food money left, you may qualify for emergency SNAP benefits, which can arrive within seven days of your application. You might be eligible if you have liquid assets under $100 and a gross monthly income of less than $150. You may also qualify if your cash and income are lower than your current rent and utility costs.

Gather your documents. You will need a photo ID, your last pay stub or proof of no income, a rent receipt, and a recent utility bill.
Submit a new application for expedited SNAP. You can do this through MyDSS, by calling 1-855-626-6632, or by submitting the short form at any DSS office. Be sure to answer “Yes” when asked if you need emergency food.
Complete the required phone interview. DSS will try to contact you at least twice and will process your application as soon as your identity is verified.
If you are approved, the supplemental benefits will be loaded onto your existing EBT card. This will happen no later than the seventh calendar day after DSS received your application.

Ask DSS to Recalculate Your SNAP Allotment

If your financial situation changes, you can ask the Department of Social Services (DSS) to reassess your benefit amount mid-cycle. This applies to a drop in income, a rise in expenses like rent or childcare, or a change in your household size. Reporting these changes could increase your monthly SNAP allotment.

Collect proof of the change. This could be new pay stubs, a higher childcare bill, a lease showing a rent increase, or a note confirming someone moved out.
Report the change to DSS. You can do this online through the “Report a Change” feature on MyDSS, by mail, by phone at 1-855-626-6632, or in person at a local office.
DSS must review your documents and send a Notice of Action within 10 days. Any extra benefits will be posted to your card as soon as the notice is issued.

Fill the Food Gap for Free

Getting free food from local resources can help you bridge the gap. This allows your next month’s benefits to stretch farther. Two quick options are available to find food assistance near you.

Check Connecticut Foodshare’s Mobile Pantry Locator or text FOODSHARE to 85511 for the next truck stop. Remember to bring reusable bags and proof of Connecticut residency.
Call 2-1-1 or use 211ct.org to search for “Food Pantries” and “Community Meals” across the state. The results will show hours, eligibility rules, and other details.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and earn cash back on eligible purchases at stores like Target, Walmart, and others. To get started, simply link your EBT card. After you shop, scan your receipt with the app to receive cashback for SNAP-eligible items on your EBT card.

Download Benny to take control of your spending and get more from your EBT benefits.

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Knowing when your SNAP benefits arrive helps you plan your grocery shopping and budget effectively for the month. It removes the guesswork and lets you manage your household finances with more confidence.

This guide will walk you through the payment schedule and explain what to do if your benefits don't show up on time.

Monthly EBT Deposit Schedule in Connecticut

In Connecticut, the Department of Social Services (DSS) issues benefits based on the first letter of the head of household’s last name. This system applies to both SNAP and cash assistance programs.

Your benefits will be available on the following three-day cycle each month:

A – F: 1st of the month
G – N: 2nd of the month
O – Z: 3rd of the month

How To Find Your Case Number

To find the information that determines your payment date, check the last name the DSS has on file for your household. This name is used to assign your spot in the monthly payment schedule. You can confirm which name is registered to your account by checking a few places.

The name printed directly on your EBT card.
Any official eligibility letter you have received from the DSS.
Your approval notice, which is available in the state's online benefits portal.

If you have questions about your case details, call the DSS Client Information Line at 1-855-626-6632.

How to Check Your EBT Deposit Status

Once your deposit date arrives, you can check your EBT balance in a few different ways to confirm the funds are available. For a complete list of options, see our guide on checking your EBT balance.

Here are three of the most convenient ways to check your balance:

The Benny App: The Benny mobile app shows your real-time SNAP and Cash balance after you link your EBT card. The app also provides cashback on eligible purchases at participating stores like Walmart and Costco.
Online Portal: Log into the ConnectEBT cardholder portal. After signing in, you can view your current SNAP and Cash balances instantly. New users can create an account with their EBT card number and PIN to get started.
24-Hour Phone Line: Call the EBT customer service line at 1-888-328-2666. After entering your 18-digit card number and PIN, the automated system will read your current SNAP and Cash balances.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several factors can cause a delay in your EBT benefits. Most issues in Connecticut stem from paperwork gaps, sanctions, internal system errors, or large-scale program rollouts rather than a problem with your card.

Administrative or Eligibility Snags

Your benefits may be late if a periodic review, redetermination, or interim report was submitted late, unsigned, or was missing documents like income proofs. Delays can also happen if the state needs to verify your wages, immigration status, or household composition. A recent change of address or a missed interview can also stall your case.

Compliance-Related Holds or Sanctions

Failing to meet work, child-support, or school attendance requirements can place your SNAP or TFA benefits on hold. If you were previously overpaid, your current deposits might be reduced or suspended for recovery. Fraud alerts or data-match issues, such as an incarceration record, can also trigger an automatic hold until you respond.

Technical or Data-Processing Problems

Sometimes the delay is technical. Outages or glitches in the state's ConneCT system or with its EBT contractor can slow down benefit issuance. High caseloads and staff shortages may also cause your file to miss the weekly cutoff. If a calculation error is found, your deposit might be temporarily pulled back for correction.

Program-Level Implementation or Funding Delays

New or one-time programs can face postponements. This happens when multiple state agencies need to coordinate rules and data, as seen with the 2024 Summer EBT rollout. Additionally, federal or state budget adjustments can briefly pause payments until funding is officially approved and released.

Do EBT Benefits Expire or Roll Over?

In Connecticut, any unused SNAP or cash assistance funds automatically roll over to the next month. You are not required to spend your entire benefit amount in the month it is issued. Your balance simply carries forward until you use it, and there is no limit on how many transactions you can make.

To keep your account active, you must use your card at least once every 274 days. If your card remains inactive for this period, the state will remove the entire balance. These expunged benefits cannot be reinstated.

How to Make Your EBT Benefits Last the Whole Month

Making your EBT benefits last the entire month comes down to smart planning and intentional spending. A few adjustments to your shopping routine can help you stretch your budget and avoid running short before your next deposit. Adopting some new habits can make a significant difference in your monthly food budget.

Track Your Balance and Earn Cashback

Install the Benny app to monitor your EBT balance in real time and set low-balance alerts before you check out. The app also adds EBT cashback when you shop at Walmart, Costco, Walgreens, Trader Joe’s, and other major Connecticut retailers. This feature stretches each purchase without any extra work.

Double Your Dollars at Farmers’ Markets

Use the Connecticut Fresh Match program at participating farmers’ markets. Swipe your EBT card at the market manager’s table to receive up to double that amount in tokens. You can redeem these tokens for fresh fruits and vegetables, turning every $10 of benefits into $20 of produce.

Redeem Empties for Extra Cash

Return your empty beverage containers weekly. Connecticut’s updated bottle-bill now pays 10¢ per eligible can or bottle. Large chains like Target and Walmart must accept up to 240 empties per visit, and the cash you get back lets you reserve more EBT funds for groceries.

Learn the Markdown Rhythm

Pay attention to each grocery store’s markdown schedule. In many Connecticut supermarkets, meat, dairy, and bakery items are reduced early on Tuesday or Wednesday mornings. Timing your shopping trips for these days can lead to substantial savings on perishable goods before the new weekly ads drop.

Combine Digital Coupons and Bulk Buys

Combine store markdowns with digital coupons that apply to EBT-eligible foods. When you find a good deal on items that store well, buy them in bulk. You can freeze what you can’t use right away and rely on lower-cost staples later in the month to make your balance last.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

It can be stressful when your EBT balance gets low before the end of the month. This is a common challenge, but you are not without support. There are several ways to get more food assistance in Connecticut if you are facing a shortage before your next deposit.

Apply for Emergency (Expedited) SNAP

If you have no food money left, you may qualify for emergency SNAP benefits, which can arrive within seven days of your application. You might be eligible if you have liquid assets under $100 and a gross monthly income of less than $150. You may also qualify if your cash and income are lower than your current rent and utility costs.

Gather your documents. You will need a photo ID, your last pay stub or proof of no income, a rent receipt, and a recent utility bill.
Submit a new application for expedited SNAP. You can do this through MyDSS, by calling 1-855-626-6632, or by submitting the short form at any DSS office. Be sure to answer “Yes” when asked if you need emergency food.
Complete the required phone interview. DSS will try to contact you at least twice and will process your application as soon as your identity is verified.
If you are approved, the supplemental benefits will be loaded onto your existing EBT card. This will happen no later than the seventh calendar day after DSS received your application.

Ask DSS to Recalculate Your SNAP Allotment

If your financial situation changes, you can ask the Department of Social Services (DSS) to reassess your benefit amount mid-cycle. This applies to a drop in income, a rise in expenses like rent or childcare, or a change in your household size. Reporting these changes could increase your monthly SNAP allotment.

Collect proof of the change. This could be new pay stubs, a higher childcare bill, a lease showing a rent increase, or a note confirming someone moved out.
Report the change to DSS. You can do this online through the “Report a Change” feature on MyDSS, by mail, by phone at 1-855-626-6632, or in person at a local office.
DSS must review your documents and send a Notice of Action within 10 days. Any extra benefits will be posted to your card as soon as the notice is issued.

Fill the Food Gap for Free

Getting free food from local resources can help you bridge the gap. This allows your next month’s benefits to stretch farther. Two quick options are available to find food assistance near you.

Check Connecticut Foodshare’s Mobile Pantry Locator or text FOODSHARE to 85511 for the next truck stop. Remember to bring reusable bags and proof of Connecticut residency.
Call 2-1-1 or use 211ct.org to search for “Food Pantries” and “Community Meals” across the state. The results will show hours, eligibility rules, and other details.

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and earn cash back on eligible purchases at stores like Target, Walmart, and others. To get started, simply link your EBT card. After you shop, scan your receipt with the app to receive cashback for SNAP-eligible items on your EBT card.

Download Benny to take control of your spending and get more from your EBT benefits.