Georgia EBT Customer Service: How to Get Help & Common Issues
Contact Georgia EBT customer service and fix issues like a lost card, PIN, missing benefits, or suspicious charges.
Apr 3, 2025
Rishi Ahuja
Georgia EBT Customer Service: How to Get Help & Common Issues
Contact Georgia EBT customer service and fix issues like a lost card, PIN, missing benefits, or suspicious charges.
Apr 3, 2025
Rishi Ahuja
Georgia EBT Customer Service: How to Get Help & Common Issues
Contact Georgia EBT customer service and fix issues like a lost card, PIN, missing benefits, or suspicious charges.
Apr 3, 2025
Rishi Ahuja
Georgia EBT Customer Service: How to Get Help & Common Issues
Contact Georgia EBT customer service and fix issues like a lost card, PIN, missing benefits, or suspicious charges.
Apr 3, 2025
Rishi Ahuja
Georgia EBT Customer Service: How to Get Help & Common Issues
Contact Georgia EBT customer service and fix issues like a lost card, PIN, missing benefits, or suspicious charges.
Apr 3, 2025
Rishi Ahuja
SHARE
ON THIS PAGE
Handling your Georgia EBT benefits can be straightforward. This guide details how to contact customer service and solve frequent problems, such as replacing a lost card, changing your PIN, or reporting unauthorized charges, helping you manage your account with ease.
How to Contact EBT Customer Service in Georgia
There are several ways to reach Georgia's EBT customer service for assistance.
Phone: For card-specific issues like balance inquiries or reporting a lost card, the automated line at 1-888-421-3281 is available 24/7. For general SNAP questions, you can call the DHS/DFCS Customer Contact Center at 1-877-423-4746 to speak with a live agent Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Email: You can send inquiries about EBT, SNAP, and related programs to [email protected]. This inbox is monitored by the DHS Customer Contact Center.
Mail: For formal matters or to submit documents, you can send mail to the Division of Family & Children Services, 2 Peachtree Street NW, Atlanta, GA 30303.
In-Person: For face-to-face support, you can visit a county DFCS office. Use the online office locator to find the location nearest to you.
Multi-Lingual Support
Georgia's EBT customer service phone lines have built-in support for English and Spanish—simply press 2 for Spanish. For other languages, like Vietnamese or Korean, you can ask the agent for an interpreter when you call.
Track Your EBT Balance & Get Cash Back on SNAP
Download the app
Common EBT-Related Issues and How to Resolve Them
While EBT is a reliable system, you may occasionally run into problems. Common issues include a lost or stolen card, a forgotten PIN, delayed benefits, a declined card at checkout, or suspicious transactions. Knowing the right steps can help you resolve these situations quickly and protect your benefits.
Lost Or Stolen EBT Card
If your card is missing, acting fast is the best way to protect your funds. You must report it immediately to prevent anyone else from using your benefits.
Call the Georgia EBT customer service line at 1-888-421-3281. Select the option for a lost or stolen card to cancel it right away.
Verify your identity with your card number, Social Security number, date of birth, and ZIP code. Request a replacement and confirm your mailing address.
Your new card should arrive in 7–10 business days. When it does, activate it and set a new PIN by phone or online at connectebt.com/ga.
Review your transaction history for any unauthorized charges. If benefits were stolen, report the theft to the DHS Office of Inspector General at 877-423-4746 and submit a benefits replacement request form if the theft meets the required criteria.
Forgotten Or Locked PIN
Forgetting your PIN or entering it incorrectly too many times can lock you out of your account. You can reset it by following a few simple steps.
Call customer service at 1-888-421-3281 and choose the PIN change option. If you don't know your card number, press “#” to speak with an agent.
Provide your identifying information to confirm you are the cardholder.
Select a new four-digit PIN that is difficult to guess. Avoid simple combinations like 1234 or your birth year to protect your benefits.
Memorize your new PIN. Never write it on your card or share it with anyone. Three incorrect PIN entries will lock your card for 24 hours.
Benefit Deposit Missing Or Delayed
If your benefits haven't appeared on the expected date, there could be several reasons. Check your account status before assuming the worst.
First, confirm your balance and the EBT deposit schedule. You can check your balance by logging into the ConnectEBT portal or using a free app like Benny.
If your case is new or up for renewal, log in to the Gateway portal to ensure all your documents have been submitted and approved.
Remember that deposits may be delayed by one business day if the scheduled date falls on a weekend or holiday.
If your benefits are still missing, contact your DFCS caseworker to inquire about system outages or other issues. Keep a record of your communications.
Card Declined Or “Card Not Working” At Checkout
A declined card can be frustrating, but the cause is often simple to fix. Start by checking the most common reasons for a transaction failure.
Confirm you have enough funds for the purchase. You can find a full guide on how to check your EBT balance online.
Carefully re-enter your PIN. Entering the wrong PIN three times will lock your card for 24 hours.
Ask the cashier to try a different register, as the issue could be a temporary network problem.
Ensure the store is authorized to accept SNAP and that all your items are eligible for purchase with EBT benefits.
If the card is visibly worn or damaged and fails at multiple stores, call customer service to request a free replacement.
Suspicious Or Unauthorized Transactions
If you notice transactions you did not make, you must take immediate steps to secure your account and report the fraud.
Immediately lock your card through the Georgia EBT or Gateway app. You can also call 1-888-421-3281 to freeze the card and change your PIN.
Review your transaction history and write down the date, amount, and location of every unauthorized charge.
Report the theft to the DHS Office of Inspector General at 877-423-4746. Depending on the situation, you may also need to file a police report.
If the fraud falls within the federal guidelines, you can submit a form to request a replacement of stolen benefits. This is part of the federal stolen SNAP replacement program.
Manage Your EBT Benefits and Get Cashback with Benny
With the free Benny app, you can track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. Just link your EBT card, make a purchase, and scan your receipt with the app to receive cashback on SNAP-eligible items.
Download Benny to manage your spending and get more value from your EBT benefits.
SHARE
Handling your Georgia EBT benefits can be straightforward. This guide details how to contact customer service and solve frequent problems, such as replacing a lost card, changing your PIN, or reporting unauthorized charges, helping you manage your account with ease.
How to Contact EBT Customer Service in Georgia
There are several ways to reach Georgia's EBT customer service for assistance.
Phone: For card-specific issues like balance inquiries or reporting a lost card, the automated line at 1-888-421-3281 is available 24/7. For general SNAP questions, you can call the DHS/DFCS Customer Contact Center at 1-877-423-4746 to speak with a live agent Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Email: You can send inquiries about EBT, SNAP, and related programs to [email protected]. This inbox is monitored by the DHS Customer Contact Center.
Mail: For formal matters or to submit documents, you can send mail to the Division of Family & Children Services, 2 Peachtree Street NW, Atlanta, GA 30303.
In-Person: For face-to-face support, you can visit a county DFCS office. Use the online office locator to find the location nearest to you.
Multi-Lingual Support
Georgia's EBT customer service phone lines have built-in support for English and Spanish—simply press 2 for Spanish. For other languages, like Vietnamese or Korean, you can ask the agent for an interpreter when you call.
Track Your EBT Balance & Get Cash Back on SNAP
Download the app
Common EBT-Related Issues and How to Resolve Them
While EBT is a reliable system, you may occasionally run into problems. Common issues include a lost or stolen card, a forgotten PIN, delayed benefits, a declined card at checkout, or suspicious transactions. Knowing the right steps can help you resolve these situations quickly and protect your benefits.
Lost Or Stolen EBT Card
If your card is missing, acting fast is the best way to protect your funds. You must report it immediately to prevent anyone else from using your benefits.
Call the Georgia EBT customer service line at 1-888-421-3281. Select the option for a lost or stolen card to cancel it right away.
Verify your identity with your card number, Social Security number, date of birth, and ZIP code. Request a replacement and confirm your mailing address.
Your new card should arrive in 7–10 business days. When it does, activate it and set a new PIN by phone or online at connectebt.com/ga.
Review your transaction history for any unauthorized charges. If benefits were stolen, report the theft to the DHS Office of Inspector General at 877-423-4746 and submit a benefits replacement request form if the theft meets the required criteria.
Forgotten Or Locked PIN
Forgetting your PIN or entering it incorrectly too many times can lock you out of your account. You can reset it by following a few simple steps.
Call customer service at 1-888-421-3281 and choose the PIN change option. If you don't know your card number, press “#” to speak with an agent.
Provide your identifying information to confirm you are the cardholder.
Select a new four-digit PIN that is difficult to guess. Avoid simple combinations like 1234 or your birth year to protect your benefits.
Memorize your new PIN. Never write it on your card or share it with anyone. Three incorrect PIN entries will lock your card for 24 hours.
Benefit Deposit Missing Or Delayed
If your benefits haven't appeared on the expected date, there could be several reasons. Check your account status before assuming the worst.
First, confirm your balance and the EBT deposit schedule. You can check your balance by logging into the ConnectEBT portal or using a free app like Benny.
If your case is new or up for renewal, log in to the Gateway portal to ensure all your documents have been submitted and approved.
Remember that deposits may be delayed by one business day if the scheduled date falls on a weekend or holiday.
If your benefits are still missing, contact your DFCS caseworker to inquire about system outages or other issues. Keep a record of your communications.
Card Declined Or “Card Not Working” At Checkout
A declined card can be frustrating, but the cause is often simple to fix. Start by checking the most common reasons for a transaction failure.
Confirm you have enough funds for the purchase. You can find a full guide on how to check your EBT balance online.
Carefully re-enter your PIN. Entering the wrong PIN three times will lock your card for 24 hours.
Ask the cashier to try a different register, as the issue could be a temporary network problem.
Ensure the store is authorized to accept SNAP and that all your items are eligible for purchase with EBT benefits.
If the card is visibly worn or damaged and fails at multiple stores, call customer service to request a free replacement.
Suspicious Or Unauthorized Transactions
If you notice transactions you did not make, you must take immediate steps to secure your account and report the fraud.
Immediately lock your card through the Georgia EBT or Gateway app. You can also call 1-888-421-3281 to freeze the card and change your PIN.
Review your transaction history and write down the date, amount, and location of every unauthorized charge.
Report the theft to the DHS Office of Inspector General at 877-423-4746. Depending on the situation, you may also need to file a police report.
If the fraud falls within the federal guidelines, you can submit a form to request a replacement of stolen benefits. This is part of the federal stolen SNAP replacement program.
Manage Your EBT Benefits and Get Cashback with Benny
With the free Benny app, you can track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. Just link your EBT card, make a purchase, and scan your receipt with the app to receive cashback on SNAP-eligible items.
Download Benny to manage your spending and get more value from your EBT benefits.
SHARE
Handling your Georgia EBT benefits can be straightforward. This guide details how to contact customer service and solve frequent problems, such as replacing a lost card, changing your PIN, or reporting unauthorized charges, helping you manage your account with ease.
How to Contact EBT Customer Service in Georgia
There are several ways to reach Georgia's EBT customer service for assistance.
Phone: For card-specific issues like balance inquiries or reporting a lost card, the automated line at 1-888-421-3281 is available 24/7. For general SNAP questions, you can call the DHS/DFCS Customer Contact Center at 1-877-423-4746 to speak with a live agent Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Email: You can send inquiries about EBT, SNAP, and related programs to [email protected]. This inbox is monitored by the DHS Customer Contact Center.
Mail: For formal matters or to submit documents, you can send mail to the Division of Family & Children Services, 2 Peachtree Street NW, Atlanta, GA 30303.
In-Person: For face-to-face support, you can visit a county DFCS office. Use the online office locator to find the location nearest to you.
Multi-Lingual Support
Georgia's EBT customer service phone lines have built-in support for English and Spanish—simply press 2 for Spanish. For other languages, like Vietnamese or Korean, you can ask the agent for an interpreter when you call.
Track Your EBT Balance & Get Cash Back on SNAP
Download the app
Common EBT-Related Issues and How to Resolve Them
While EBT is a reliable system, you may occasionally run into problems. Common issues include a lost or stolen card, a forgotten PIN, delayed benefits, a declined card at checkout, or suspicious transactions. Knowing the right steps can help you resolve these situations quickly and protect your benefits.
Lost Or Stolen EBT Card
If your card is missing, acting fast is the best way to protect your funds. You must report it immediately to prevent anyone else from using your benefits.
Call the Georgia EBT customer service line at 1-888-421-3281. Select the option for a lost or stolen card to cancel it right away.
Verify your identity with your card number, Social Security number, date of birth, and ZIP code. Request a replacement and confirm your mailing address.
Your new card should arrive in 7–10 business days. When it does, activate it and set a new PIN by phone or online at connectebt.com/ga.
Review your transaction history for any unauthorized charges. If benefits were stolen, report the theft to the DHS Office of Inspector General at 877-423-4746 and submit a benefits replacement request form if the theft meets the required criteria.
Forgotten Or Locked PIN
Forgetting your PIN or entering it incorrectly too many times can lock you out of your account. You can reset it by following a few simple steps.
Call customer service at 1-888-421-3281 and choose the PIN change option. If you don't know your card number, press “#” to speak with an agent.
Provide your identifying information to confirm you are the cardholder.
Select a new four-digit PIN that is difficult to guess. Avoid simple combinations like 1234 or your birth year to protect your benefits.
Memorize your new PIN. Never write it on your card or share it with anyone. Three incorrect PIN entries will lock your card for 24 hours.
Benefit Deposit Missing Or Delayed
If your benefits haven't appeared on the expected date, there could be several reasons. Check your account status before assuming the worst.
First, confirm your balance and the EBT deposit schedule. You can check your balance by logging into the ConnectEBT portal or using a free app like Benny.
If your case is new or up for renewal, log in to the Gateway portal to ensure all your documents have been submitted and approved.
Remember that deposits may be delayed by one business day if the scheduled date falls on a weekend or holiday.
If your benefits are still missing, contact your DFCS caseworker to inquire about system outages or other issues. Keep a record of your communications.
Card Declined Or “Card Not Working” At Checkout
A declined card can be frustrating, but the cause is often simple to fix. Start by checking the most common reasons for a transaction failure.
Confirm you have enough funds for the purchase. You can find a full guide on how to check your EBT balance online.
Carefully re-enter your PIN. Entering the wrong PIN three times will lock your card for 24 hours.
Ask the cashier to try a different register, as the issue could be a temporary network problem.
Ensure the store is authorized to accept SNAP and that all your items are eligible for purchase with EBT benefits.
If the card is visibly worn or damaged and fails at multiple stores, call customer service to request a free replacement.
Suspicious Or Unauthorized Transactions
If you notice transactions you did not make, you must take immediate steps to secure your account and report the fraud.
Immediately lock your card through the Georgia EBT or Gateway app. You can also call 1-888-421-3281 to freeze the card and change your PIN.
Review your transaction history and write down the date, amount, and location of every unauthorized charge.
Report the theft to the DHS Office of Inspector General at 877-423-4746. Depending on the situation, you may also need to file a police report.
If the fraud falls within the federal guidelines, you can submit a form to request a replacement of stolen benefits. This is part of the federal stolen SNAP replacement program.
Manage Your EBT Benefits and Get Cashback with Benny
With the free Benny app, you can track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. Just link your EBT card, make a purchase, and scan your receipt with the app to receive cashback on SNAP-eligible items.
Download Benny to manage your spending and get more value from your EBT benefits.
SHARE
Handling your Georgia EBT benefits can be straightforward. This guide details how to contact customer service and solve frequent problems, such as replacing a lost card, changing your PIN, or reporting unauthorized charges, helping you manage your account with ease.
How to Contact EBT Customer Service in Georgia
There are several ways to reach Georgia's EBT customer service for assistance.
Phone: For card-specific issues like balance inquiries or reporting a lost card, the automated line at 1-888-421-3281 is available 24/7. For general SNAP questions, you can call the DHS/DFCS Customer Contact Center at 1-877-423-4746 to speak with a live agent Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Email: You can send inquiries about EBT, SNAP, and related programs to [email protected]. This inbox is monitored by the DHS Customer Contact Center.
Mail: For formal matters or to submit documents, you can send mail to the Division of Family & Children Services, 2 Peachtree Street NW, Atlanta, GA 30303.
In-Person: For face-to-face support, you can visit a county DFCS office. Use the online office locator to find the location nearest to you.
Multi-Lingual Support
Georgia's EBT customer service phone lines have built-in support for English and Spanish—simply press 2 for Spanish. For other languages, like Vietnamese or Korean, you can ask the agent for an interpreter when you call.
Track Your EBT Balance & Get Cash Back on SNAP
Download the app
Common EBT-Related Issues and How to Resolve Them
While EBT is a reliable system, you may occasionally run into problems. Common issues include a lost or stolen card, a forgotten PIN, delayed benefits, a declined card at checkout, or suspicious transactions. Knowing the right steps can help you resolve these situations quickly and protect your benefits.
Lost Or Stolen EBT Card
If your card is missing, acting fast is the best way to protect your funds. You must report it immediately to prevent anyone else from using your benefits.
Call the Georgia EBT customer service line at 1-888-421-3281. Select the option for a lost or stolen card to cancel it right away.
Verify your identity with your card number, Social Security number, date of birth, and ZIP code. Request a replacement and confirm your mailing address.
Your new card should arrive in 7–10 business days. When it does, activate it and set a new PIN by phone or online at connectebt.com/ga.
Review your transaction history for any unauthorized charges. If benefits were stolen, report the theft to the DHS Office of Inspector General at 877-423-4746 and submit a benefits replacement request form if the theft meets the required criteria.
Forgotten Or Locked PIN
Forgetting your PIN or entering it incorrectly too many times can lock you out of your account. You can reset it by following a few simple steps.
Call customer service at 1-888-421-3281 and choose the PIN change option. If you don't know your card number, press “#” to speak with an agent.
Provide your identifying information to confirm you are the cardholder.
Select a new four-digit PIN that is difficult to guess. Avoid simple combinations like 1234 or your birth year to protect your benefits.
Memorize your new PIN. Never write it on your card or share it with anyone. Three incorrect PIN entries will lock your card for 24 hours.
Benefit Deposit Missing Or Delayed
If your benefits haven't appeared on the expected date, there could be several reasons. Check your account status before assuming the worst.
First, confirm your balance and the EBT deposit schedule. You can check your balance by logging into the ConnectEBT portal or using a free app like Benny.
If your case is new or up for renewal, log in to the Gateway portal to ensure all your documents have been submitted and approved.
Remember that deposits may be delayed by one business day if the scheduled date falls on a weekend or holiday.
If your benefits are still missing, contact your DFCS caseworker to inquire about system outages or other issues. Keep a record of your communications.
Card Declined Or “Card Not Working” At Checkout
A declined card can be frustrating, but the cause is often simple to fix. Start by checking the most common reasons for a transaction failure.
Confirm you have enough funds for the purchase. You can find a full guide on how to check your EBT balance online.
Carefully re-enter your PIN. Entering the wrong PIN three times will lock your card for 24 hours.
Ask the cashier to try a different register, as the issue could be a temporary network problem.
Ensure the store is authorized to accept SNAP and that all your items are eligible for purchase with EBT benefits.
If the card is visibly worn or damaged and fails at multiple stores, call customer service to request a free replacement.
Suspicious Or Unauthorized Transactions
If you notice transactions you did not make, you must take immediate steps to secure your account and report the fraud.
Immediately lock your card through the Georgia EBT or Gateway app. You can also call 1-888-421-3281 to freeze the card and change your PIN.
Review your transaction history and write down the date, amount, and location of every unauthorized charge.
Report the theft to the DHS Office of Inspector General at 877-423-4746. Depending on the situation, you may also need to file a police report.
If the fraud falls within the federal guidelines, you can submit a form to request a replacement of stolen benefits. This is part of the federal stolen SNAP replacement program.
Manage Your EBT Benefits and Get Cashback with Benny
With the free Benny app, you can track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. Just link your EBT card, make a purchase, and scan your receipt with the app to receive cashback on SNAP-eligible items.
Download Benny to manage your spending and get more value from your EBT benefits.
SHARE
Handling your Georgia EBT benefits can be straightforward. This guide details how to contact customer service and solve frequent problems, such as replacing a lost card, changing your PIN, or reporting unauthorized charges, helping you manage your account with ease.
How to Contact EBT Customer Service in Georgia
There are several ways to reach Georgia's EBT customer service for assistance.
Phone: For card-specific issues like balance inquiries or reporting a lost card, the automated line at 1-888-421-3281 is available 24/7. For general SNAP questions, you can call the DHS/DFCS Customer Contact Center at 1-877-423-4746 to speak with a live agent Monday–Friday, 8:00 a.m.–5:00 p.m. ET.
Email: You can send inquiries about EBT, SNAP, and related programs to [email protected]. This inbox is monitored by the DHS Customer Contact Center.
Mail: For formal matters or to submit documents, you can send mail to the Division of Family & Children Services, 2 Peachtree Street NW, Atlanta, GA 30303.
In-Person: For face-to-face support, you can visit a county DFCS office. Use the online office locator to find the location nearest to you.
Multi-Lingual Support
Georgia's EBT customer service phone lines have built-in support for English and Spanish—simply press 2 for Spanish. For other languages, like Vietnamese or Korean, you can ask the agent for an interpreter when you call.
Track Your EBT Balance & Get Cash Back on SNAP
Download the app
Common EBT-Related Issues and How to Resolve Them
While EBT is a reliable system, you may occasionally run into problems. Common issues include a lost or stolen card, a forgotten PIN, delayed benefits, a declined card at checkout, or suspicious transactions. Knowing the right steps can help you resolve these situations quickly and protect your benefits.
Lost Or Stolen EBT Card
If your card is missing, acting fast is the best way to protect your funds. You must report it immediately to prevent anyone else from using your benefits.
Call the Georgia EBT customer service line at 1-888-421-3281. Select the option for a lost or stolen card to cancel it right away.
Verify your identity with your card number, Social Security number, date of birth, and ZIP code. Request a replacement and confirm your mailing address.
Your new card should arrive in 7–10 business days. When it does, activate it and set a new PIN by phone or online at connectebt.com/ga.
Review your transaction history for any unauthorized charges. If benefits were stolen, report the theft to the DHS Office of Inspector General at 877-423-4746 and submit a benefits replacement request form if the theft meets the required criteria.
Forgotten Or Locked PIN
Forgetting your PIN or entering it incorrectly too many times can lock you out of your account. You can reset it by following a few simple steps.
Call customer service at 1-888-421-3281 and choose the PIN change option. If you don't know your card number, press “#” to speak with an agent.
Provide your identifying information to confirm you are the cardholder.
Select a new four-digit PIN that is difficult to guess. Avoid simple combinations like 1234 or your birth year to protect your benefits.
Memorize your new PIN. Never write it on your card or share it with anyone. Three incorrect PIN entries will lock your card for 24 hours.
Benefit Deposit Missing Or Delayed
If your benefits haven't appeared on the expected date, there could be several reasons. Check your account status before assuming the worst.
First, confirm your balance and the EBT deposit schedule. You can check your balance by logging into the ConnectEBT portal or using a free app like Benny.
If your case is new or up for renewal, log in to the Gateway portal to ensure all your documents have been submitted and approved.
Remember that deposits may be delayed by one business day if the scheduled date falls on a weekend or holiday.
If your benefits are still missing, contact your DFCS caseworker to inquire about system outages or other issues. Keep a record of your communications.
Card Declined Or “Card Not Working” At Checkout
A declined card can be frustrating, but the cause is often simple to fix. Start by checking the most common reasons for a transaction failure.
Confirm you have enough funds for the purchase. You can find a full guide on how to check your EBT balance online.
Carefully re-enter your PIN. Entering the wrong PIN three times will lock your card for 24 hours.
Ask the cashier to try a different register, as the issue could be a temporary network problem.
Ensure the store is authorized to accept SNAP and that all your items are eligible for purchase with EBT benefits.
If the card is visibly worn or damaged and fails at multiple stores, call customer service to request a free replacement.
Suspicious Or Unauthorized Transactions
If you notice transactions you did not make, you must take immediate steps to secure your account and report the fraud.
Immediately lock your card through the Georgia EBT or Gateway app. You can also call 1-888-421-3281 to freeze the card and change your PIN.
Review your transaction history and write down the date, amount, and location of every unauthorized charge.
Report the theft to the DHS Office of Inspector General at 877-423-4746. Depending on the situation, you may also need to file a police report.
If the fraud falls within the federal guidelines, you can submit a form to request a replacement of stolen benefits. This is part of the federal stolen SNAP replacement program.
Manage Your EBT Benefits and Get Cashback with Benny
With the free Benny app, you can track your EBT balance in real-time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. Just link your EBT card, make a purchase, and scan your receipt with the app to receive cashback on SNAP-eligible items.
Download Benny to manage your spending and get more value from your EBT benefits.
