EBT Guides
Feb 6, 2025
Understanding your EBT deposit schedule is important for managing your benefits effectively. Knowing when your funds will be available helps you plan your purchases and avoid any disruptions.
In this article, you'll learn how to track your EBT deposits and troubleshoot common reasons for delays.
Monthly EBT Deposit Schedule in Connecticut
In Connecticut, the EBT deposit schedule is determined by the last digit of your case number. This method ensures an even distribution of benefits throughout the month, preventing system overloads and ensuring timely access for all recipients.
The distribution dates are as follows:
1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2 or 3
3rd of the month: Case numbers ending in 4 or 5
4th of the month: Case numbers ending in 6 or 7
5th of the month: Case numbers ending in 8 or 9
How to Find Your Case Number
To find your case number, which determines your EBT deposit schedule, follow these steps:
Locate any official correspondence from the Department of Social Services (DSS). Your case number is typically listed on letters or notices you have received.
Check your EBT card. Some cards have the case number printed on the front or back.
Log in to the Connect CT DSS online portal using your credentials. Your case number will be displayed in your account information.
If you cannot find your case number through the above methods, call the Connecticut EBT hotline at 1-888-328-2666 for assistance.
Why Your EBT Deposit Might Be Late and What to Do
There are several commonly known reasons why your EBT deposit may be late.
Weekends and Holidays
Deposits scheduled on weekends or federal holidays may be delayed until the next business day. Plan your purchases accordingly and check your balance after the holiday or weekend.
Pending Eligibility or Recertification
Failing to complete eligibility reviews or recertification can delay benefits. Submit required documents on time and check for notifications from the state agency to avoid interruptions.
Incorrect Personal Information
Outdated or incorrect personal details can cause deposit issues. Verify your information and promptly update any changes with the appropriate authorities to avoid delays.
Statewide Processing Delays
Technical glitches or high processing volumes can lead to delays. Stay informed through official channels and be patient. For assistance, call the Connecticut EBT hotline at 1-888-328-2666.
How to Check Your EBT Deposit Status
To confirm that your EBT deposit has been made, you can check your balance in several ways. For a comprehensive guide on all the options, check our guide on checking EBT balance. Here are the three most convenient options:
Connecticut Official SNAP Portal:
Visit the Connecticut official SNAP website.
Navigate to the EBT section.
Check your balance under your account information.
Using Benny: Benny is a free app that allows you to check your EBT balance in real time and verify if the deposit has been made. In addition to tracking your benefits, with Benny you can also earn cashback when shopping for groceries or other purchases.
ATM Inquiry: You can check your EBT balance using an ATM. Choose an ATM with the Quest® logo, which signifies that it supports EBT transactions. Insert your EBT card, enter your PIN, and select the option to check your balance.
Do EBT Benefits Expire or Roll Over?
In Connecticut, unused EBT benefits roll over month to month but expire if not used within 365 days. To ensure you don't lose your benefits, use them within this timeframe. For the most current and accurate information on SNAP expiration rules, visit the Connecticut's official SNAP website.
Get Cashback on EBT with Benny
With the Benny app, you can monitor your EBT balance and spending in real time while earning cashback on groceries at stores like Dollar General, Target, and Walmart. Simply connect your EBT card and activate offers to start saving.
Download Benny to track your EBT spending and access cash back where you already shop.
