SNAP Benefits in Wisconsin: How to Apply and Qualify

Learn if you qualify for SNAP in Wisconsin. Find income limits, benefit amounts, and how to apply for and manage food stamps.

Apr 3, 2025

Steve Austin

Steve Austin

SNAP Benefits in Wisconsin: How to Apply and Qualify

Learn if you qualify for SNAP in Wisconsin. Find income limits, benefit amounts, and how to apply for and manage food stamps.

Apr 3, 2025

Steve Austin

Steve Austin

SNAP Benefits in Wisconsin: How to Apply and Qualify

Learn if you qualify for SNAP in Wisconsin. Find income limits, benefit amounts, and how to apply for and manage food stamps.

Apr 3, 2025

Steve Austin

Steve Austin

SNAP Benefits in Wisconsin: How to Apply and Qualify

Learn if you qualify for SNAP in Wisconsin. Find income limits, benefit amounts, and how to apply for and manage food stamps.

Apr 3, 2025

Steve Austin

Steve Austin

SNAP Benefits in Wisconsin: How to Apply and Qualify

Learn if you qualify for SNAP in Wisconsin. Find income limits, benefit amounts, and how to apply for and manage food stamps.

Apr 3, 2025

Steve Austin

Steve Austin

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The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Wisconsin. This program helps households afford the healthy food they need for well-being.

SNAP Income Limits and Benefit Amounts in Wisconsin

Wisconsin determines eligibility by comparing a household's gross monthly income to 200% of the federal poverty level. The maximum benefit amounts are set by the USDA. The following figures are effective for fiscal year 2025, which runs from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $2,510, Maximum Benefit Amount: $292

  • Household Size 2: Gross Monthly Income Limit: $3,408, Maximum Benefit Amount: $536

  • Household Size 3: Gross Monthly Income Limit: $4,304, Maximum Benefit Amount: $768

  • Household Size 4: Gross Monthly Income Limit: $5,200, Maximum Benefit Amount: $975

  • Household Size 5: Gross Monthly Income Limit: $6,098, Maximum Benefit Amount: $1,158

  • Household Size 6: Gross Monthly Income Limit: $6,994, Maximum Benefit Amount: $1,390

  • Household Size 7: Gross Monthly Income Limit: $7,890, Maximum Benefit Amount: $1,536

  • Household Size 8: Gross Monthly Income Limit: $8,788, Maximum Benefit Amount: $1,756

  • Household Size 9: Gross Monthly Income Limit: $9,686, Maximum Benefit Amount: $1,976

  • Household Size 10: Gross Monthly Income Limit: $10,584, Maximum Benefit Amount: $2,196

  • Each additional person: Add $898 to the gross monthly income limit and $220 to the maximum benefit amount.

Eligibility Criteria for SNAP in Wisconsin

To qualify for SNAP in Wisconsin, households must meet several requirements based on income, residency, citizenship, and work status.

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. All households must also pass a net-income test after deductions. You can find the current dollar amounts and deduction details on the DHS website.

  • Residency Requirements: Applicants must be residents of Wisconsin and apply for benefits in the county or tribal agency where they live.

  • Citizenship Status: At least one person in the household must be a U.S. citizen or an eligible non-citizen. This includes lawful permanent residents who meet certain conditions, refugees, and asylees. The income of non-qualifying members is still counted toward the household total.

  • Work Requirements: Most adults aged 16 to 59 must follow basic work rules, which include registering for work and accepting suitable job offers. Stricter rules apply to Able-Bodied Adults Without Dependents (ABAWDs) aged 18 to 54. They must work, volunteer, or train for at least 80 hours per month to receive benefits for more than three months in a three-year period. Some exemptions and exceptions apply.

  • Special Conditions: Households that meet the gross income test are typically exempt from a resource limit. Seniors and individuals with disabilities can deduct medical expenses and are exempt from ABAWD rules. Students in higher education face eligibility restrictions unless they meet specific criteria, such as working 20 hours per week.

For complete eligibility details, current figures, and application instructions, refer to the official FoodShare Wisconsin website.

How to Apply for SNAP Benefits in Wisconsin

Applying for SNAP in Wisconsin can be done online, in person, or by mail. Each method requires you to provide the same essential information to determine your household's eligibility.

Online Application

When applying, you must confirm you are a Wisconsin resident and live in the county or tribal area where you are seeking benefits. Your household must also contain at least one U.S. citizen or eligible non-citizen.

Most households are exempt from a resource test. If a test does apply, your household's countable assets must be below $2,750, or $4,250 if a member is aged 60 or over or has a disability.

In-Person Application

Most adults aged 16 to 59 must follow basic work rules. These include registering for work and accepting a suitable job offer. You cannot voluntarily quit or reduce your work hours without good cause.

Able-Bodied Adults Without Dependents (ABAWDs) from 18 to 54 face stricter requirements. They must work, volunteer, or train for 80 hours monthly to receive benefits beyond a three-month limit, though exemptions are available.

Mail-In Application

Special rules apply to certain groups. Seniors and individuals with disabilities are exempt from ABAWD rules and can deduct medical costs. Students in higher education are typically ineligible unless they meet an exemption, like working 20 hours per week.

Exemptions or alternative rules also exist for pregnant individuals, people experiencing homelessness, and primary caregivers for young children or incapacitated adults, among others specified by the DHS.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Wisconsin

Wisconsin provides special SNAP services for residents facing specific hardships. These programs offer expedited benefits, replace food lost in disasters, and help families during summer, ensuring support during critical times.

Expedited Foodshare (Emergency SNAP)

Wisconsin offers expedited benefits for households in a severe financial crisis who cannot wait 30 days for help. This ensures families receive support quickly when they need it most.

You may qualify if your household has less than $150 in gross monthly income and $100 or less in cash. Migrant or seasonal farm-workers with little income may also be eligible.

Another path to qualification is if your income plus liquid resources are lower than your monthly rent or mortgage and utilities. This is designed to help those with high housing costs.

Apply online through ACCESS, by phone, mail, or in person. You must answer screening questions to determine eligibility. If you qualify, benefits are issued within seven calendar days.

Have proof of identity ready. You must submit any income or resource information as soon as possible. More details are on the Wisconsin DHS FoodShare page.

Replacement Foodshare Benefits For Food Lost In A Disaster

This service allows current FoodShare members to replace benefits used for food that spoiled. This can happen because of power outages, flooding, fire, or similar misfortunes.

Any household on FoodShare that lost food previously purchased with their benefits can request a replacement. Federal waivers may extend filing deadlines or allow mass replacements after large-scale events.

You must file a “Food Benefits Replacement Request” in ACCESS or submit form F-00330 to your agency. This should be done within 10 days of the loss, unless a deadline is extended.

You might be asked for documentation of the event, such as a notice from your utility company. Instructions and the form are on the DHS replacement-benefits page.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

When a major disaster is declared, D-SNAP provides short-term food benefits. It helps people who lived or worked in affected counties but are not already receiving FoodShare benefits.

Eligibility considers disaster-related income and expenses. Households that would not normally meet SNAP rules can qualify if their finances fall below temporary limits set for the incident.

Wisconsin DHS announces local application sites and dates with a short enrollment window, usually seven to ten days. Applicants must provide ID and proof of residence or employment in the disaster area.

Current FoodShare members in the area may also receive supplemental allotments. Updates are posted on the USDA FNS disaster page.

Summer EBT For Children

Summer EBT provides a one-time benefit to help families buy groceries when schools are closed. For summer 2025, this benefit is set at $120 per eligible child.

Children are automatically eligible if they get free or reduced-price school meals or are in programs like FoodShare, W-2, or Foster Care. Other low-income households can also apply.

Most families receive the benefit automatically on their QUEST or a separate EBT card starting in June. No separate interview is required for this process, simplifying access for eligible families.

If your child was missed, you can update your contact information or complete an online inquiry. You can find more information on the DHS Summer EBT site.

How to Use Your SNAP Benefits in Wisconsin

After getting SNAP approval, you need to understand how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you receive and spend your SNAP funds. Think of it as a debit card specifically for your food benefits. Your monthly allotment is loaded onto the card automatically.

You use it at authorized stores by swiping it at checkout and entering your Personal Identification Number (PIN). The purchase amount is then deducted from your SNAP account balance, just like a debit transaction.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing staple food items for your household. The program is designed to cover groceries that you prepare and eat at home, ensuring access to nutritious meals. Eligible items generally fall into major food groups.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

  • Seeds and plants that produce food

Conversely, SNAP benefits cannot be used for certain products. These restrictions apply to non-food goods, alcoholic beverages, and items meant for immediate consumption. Knowing these limitations helps you plan your shopping trips and budget accordingly.

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, convenience stores, and some farmers' markets. Look for a sign that says “Quest” or “EBT Accepted” at the entrance or checkout lane. The card works just like a debit card at the point of sale.

Many online retailers also accept EBT for eligible grocery orders. Major companies like Amazon and Walmart participate, allowing you to shop for groceries online. Check the retailer's website for details on how to add your EBT card as a payment method for your account.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your benefits. You can earn cash back on groceries from participating stores like Target, Walmart, and Dollar Tree. It also offers rewards for using services like Uber and Lyft, putting money back in your pocket for other essential needs.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, when funds arrive, and how to renew on time prevents any disruption in support.

EBT Deposit Schedule in Wisconsin

In Wisconsin, SNAP benefits are deposited onto your EBT card over the first 15 days of the month. The specific date is determined by the eighth digit of your Social Security Number (SSN).

Knowing your deposit date helps you plan your grocery shopping and budget accordingly, preventing gaps in your food access.

  • SSN digit 1: 2nd of the month

  • SSN digit 2: 3rd of the month

  • SSN digit 3: 5th of the month

  • SSN digit 4: 6th of the month

  • SSN digit 5: 8th of the month

  • SSN digit 6: 9th of the month

  • SSN digit 7: 11th of the month

  • SSN digit 8: 12th of the month

  • SSN digit 9: 14th of the month

  • SSN digit 0: 15th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Wisconsin. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several straightforward ways to keep track of your EBT funds. Each method is quick and ensures you always know your available balance before you shop.

  • Online Portal: Log into the ebtEDGE online portal with your card information to see your current SNAP and cash balances.

  • The Benny App: Link your EBT card to the Benny mobile app to check your balance and view your transaction history in real time.

  • Phone Call: Call the toll-free customer service number on the back of your card and follow the prompts for your balance.

  • Store or ATM Receipt: After any purchase or ATM withdrawal, your remaining EBT balance is printed at the bottom of your receipt.

For additional information on each method, check our guide on the EBT Balance Check.

How to Renew Your SNAP Benefits

To maintain your benefits in Wisconsin, you must recertify every 6 to 12 months. You will receive a renewal packet by mail with instructions and a deadline for submission.

Gather documents like recent pay stubs, proof of housing costs, and utility bills. You can submit your renewal online, by mail, or in person. Completing this on time ensures your benefits continue without interruption.

EBT Customer Support in Wisconsin

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Our guide on EBT customer service in Wisconsin details contact options and fixes for common problems.

How to Contact EBT Customer Service in Wisconsin

You can reach the customer service line by phone for several card-related needs. The service is automated and available around the clock for your convenience.

  • Phone Number: Call 1-877-415-5164. The line is open 24 hours a day, seven days a week.

  • Available Services: You can report a lost, stolen, or damaged card, change your PIN, check your balance, and review your transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance with your SNAP application, renewal, or case questions, you can visit your local agency. Finding the right office is simple and ensures you get direct support from a caseworker.

  • Online Locator: Visit your state’s Department of Human Services (DHS) or social services website. Most have an office locator tool to find locations near you.

  • State Helpline: Call your state’s SNAP information hotline. An operator can provide addresses and hours for nearby offices.

  • Call Ahead: It is a good idea to call the office directly before visiting. Some locations may require an appointment or have specific hours for walk-in services.

Multi-Langual Support

Wisconsin provides SNAP application materials and assistance in several languages to support non-English speakers. Translated documents and interpreter services are available through local agencies to help you navigate the application process and manage your benefits.

  • Spanish

  • Hmong

  • Somali

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your EBT funds. It allows you to instantly check your SNAP and cash balance and review your transaction history, helping you stay on top of your budget.

You can also earn cash back on eligible groceries and other items at stores like Walmart, Target, and 7-Eleven. To see how it works, learn more about Benny.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Wisconsin. This program helps households afford the healthy food they need for well-being.

SNAP Income Limits and Benefit Amounts in Wisconsin

Wisconsin determines eligibility by comparing a household's gross monthly income to 200% of the federal poverty level. The maximum benefit amounts are set by the USDA. The following figures are effective for fiscal year 2025, which runs from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $2,510, Maximum Benefit Amount: $292

  • Household Size 2: Gross Monthly Income Limit: $3,408, Maximum Benefit Amount: $536

  • Household Size 3: Gross Monthly Income Limit: $4,304, Maximum Benefit Amount: $768

  • Household Size 4: Gross Monthly Income Limit: $5,200, Maximum Benefit Amount: $975

  • Household Size 5: Gross Monthly Income Limit: $6,098, Maximum Benefit Amount: $1,158

  • Household Size 6: Gross Monthly Income Limit: $6,994, Maximum Benefit Amount: $1,390

  • Household Size 7: Gross Monthly Income Limit: $7,890, Maximum Benefit Amount: $1,536

  • Household Size 8: Gross Monthly Income Limit: $8,788, Maximum Benefit Amount: $1,756

  • Household Size 9: Gross Monthly Income Limit: $9,686, Maximum Benefit Amount: $1,976

  • Household Size 10: Gross Monthly Income Limit: $10,584, Maximum Benefit Amount: $2,196

  • Each additional person: Add $898 to the gross monthly income limit and $220 to the maximum benefit amount.

Eligibility Criteria for SNAP in Wisconsin

To qualify for SNAP in Wisconsin, households must meet several requirements based on income, residency, citizenship, and work status.

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. All households must also pass a net-income test after deductions. You can find the current dollar amounts and deduction details on the DHS website.

  • Residency Requirements: Applicants must be residents of Wisconsin and apply for benefits in the county or tribal agency where they live.

  • Citizenship Status: At least one person in the household must be a U.S. citizen or an eligible non-citizen. This includes lawful permanent residents who meet certain conditions, refugees, and asylees. The income of non-qualifying members is still counted toward the household total.

  • Work Requirements: Most adults aged 16 to 59 must follow basic work rules, which include registering for work and accepting suitable job offers. Stricter rules apply to Able-Bodied Adults Without Dependents (ABAWDs) aged 18 to 54. They must work, volunteer, or train for at least 80 hours per month to receive benefits for more than three months in a three-year period. Some exemptions and exceptions apply.

  • Special Conditions: Households that meet the gross income test are typically exempt from a resource limit. Seniors and individuals with disabilities can deduct medical expenses and are exempt from ABAWD rules. Students in higher education face eligibility restrictions unless they meet specific criteria, such as working 20 hours per week.

For complete eligibility details, current figures, and application instructions, refer to the official FoodShare Wisconsin website.

How to Apply for SNAP Benefits in Wisconsin

Applying for SNAP in Wisconsin can be done online, in person, or by mail. Each method requires you to provide the same essential information to determine your household's eligibility.

Online Application

When applying, you must confirm you are a Wisconsin resident and live in the county or tribal area where you are seeking benefits. Your household must also contain at least one U.S. citizen or eligible non-citizen.

Most households are exempt from a resource test. If a test does apply, your household's countable assets must be below $2,750, or $4,250 if a member is aged 60 or over or has a disability.

In-Person Application

Most adults aged 16 to 59 must follow basic work rules. These include registering for work and accepting a suitable job offer. You cannot voluntarily quit or reduce your work hours without good cause.

Able-Bodied Adults Without Dependents (ABAWDs) from 18 to 54 face stricter requirements. They must work, volunteer, or train for 80 hours monthly to receive benefits beyond a three-month limit, though exemptions are available.

Mail-In Application

Special rules apply to certain groups. Seniors and individuals with disabilities are exempt from ABAWD rules and can deduct medical costs. Students in higher education are typically ineligible unless they meet an exemption, like working 20 hours per week.

Exemptions or alternative rules also exist for pregnant individuals, people experiencing homelessness, and primary caregivers for young children or incapacitated adults, among others specified by the DHS.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Wisconsin

Wisconsin provides special SNAP services for residents facing specific hardships. These programs offer expedited benefits, replace food lost in disasters, and help families during summer, ensuring support during critical times.

Expedited Foodshare (Emergency SNAP)

Wisconsin offers expedited benefits for households in a severe financial crisis who cannot wait 30 days for help. This ensures families receive support quickly when they need it most.

You may qualify if your household has less than $150 in gross monthly income and $100 or less in cash. Migrant or seasonal farm-workers with little income may also be eligible.

Another path to qualification is if your income plus liquid resources are lower than your monthly rent or mortgage and utilities. This is designed to help those with high housing costs.

Apply online through ACCESS, by phone, mail, or in person. You must answer screening questions to determine eligibility. If you qualify, benefits are issued within seven calendar days.

Have proof of identity ready. You must submit any income or resource information as soon as possible. More details are on the Wisconsin DHS FoodShare page.

Replacement Foodshare Benefits For Food Lost In A Disaster

This service allows current FoodShare members to replace benefits used for food that spoiled. This can happen because of power outages, flooding, fire, or similar misfortunes.

Any household on FoodShare that lost food previously purchased with their benefits can request a replacement. Federal waivers may extend filing deadlines or allow mass replacements after large-scale events.

You must file a “Food Benefits Replacement Request” in ACCESS or submit form F-00330 to your agency. This should be done within 10 days of the loss, unless a deadline is extended.

You might be asked for documentation of the event, such as a notice from your utility company. Instructions and the form are on the DHS replacement-benefits page.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

When a major disaster is declared, D-SNAP provides short-term food benefits. It helps people who lived or worked in affected counties but are not already receiving FoodShare benefits.

Eligibility considers disaster-related income and expenses. Households that would not normally meet SNAP rules can qualify if their finances fall below temporary limits set for the incident.

Wisconsin DHS announces local application sites and dates with a short enrollment window, usually seven to ten days. Applicants must provide ID and proof of residence or employment in the disaster area.

Current FoodShare members in the area may also receive supplemental allotments. Updates are posted on the USDA FNS disaster page.

Summer EBT For Children

Summer EBT provides a one-time benefit to help families buy groceries when schools are closed. For summer 2025, this benefit is set at $120 per eligible child.

Children are automatically eligible if they get free or reduced-price school meals or are in programs like FoodShare, W-2, or Foster Care. Other low-income households can also apply.

Most families receive the benefit automatically on their QUEST or a separate EBT card starting in June. No separate interview is required for this process, simplifying access for eligible families.

If your child was missed, you can update your contact information or complete an online inquiry. You can find more information on the DHS Summer EBT site.

How to Use Your SNAP Benefits in Wisconsin

After getting SNAP approval, you need to understand how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you receive and spend your SNAP funds. Think of it as a debit card specifically for your food benefits. Your monthly allotment is loaded onto the card automatically.

You use it at authorized stores by swiping it at checkout and entering your Personal Identification Number (PIN). The purchase amount is then deducted from your SNAP account balance, just like a debit transaction.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing staple food items for your household. The program is designed to cover groceries that you prepare and eat at home, ensuring access to nutritious meals. Eligible items generally fall into major food groups.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

  • Seeds and plants that produce food

Conversely, SNAP benefits cannot be used for certain products. These restrictions apply to non-food goods, alcoholic beverages, and items meant for immediate consumption. Knowing these limitations helps you plan your shopping trips and budget accordingly.

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, convenience stores, and some farmers' markets. Look for a sign that says “Quest” or “EBT Accepted” at the entrance or checkout lane. The card works just like a debit card at the point of sale.

Many online retailers also accept EBT for eligible grocery orders. Major companies like Amazon and Walmart participate, allowing you to shop for groceries online. Check the retailer's website for details on how to add your EBT card as a payment method for your account.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your benefits. You can earn cash back on groceries from participating stores like Target, Walmart, and Dollar Tree. It also offers rewards for using services like Uber and Lyft, putting money back in your pocket for other essential needs.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, when funds arrive, and how to renew on time prevents any disruption in support.

EBT Deposit Schedule in Wisconsin

In Wisconsin, SNAP benefits are deposited onto your EBT card over the first 15 days of the month. The specific date is determined by the eighth digit of your Social Security Number (SSN).

Knowing your deposit date helps you plan your grocery shopping and budget accordingly, preventing gaps in your food access.

  • SSN digit 1: 2nd of the month

  • SSN digit 2: 3rd of the month

  • SSN digit 3: 5th of the month

  • SSN digit 4: 6th of the month

  • SSN digit 5: 8th of the month

  • SSN digit 6: 9th of the month

  • SSN digit 7: 11th of the month

  • SSN digit 8: 12th of the month

  • SSN digit 9: 14th of the month

  • SSN digit 0: 15th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Wisconsin. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several straightforward ways to keep track of your EBT funds. Each method is quick and ensures you always know your available balance before you shop.

  • Online Portal: Log into the ebtEDGE online portal with your card information to see your current SNAP and cash balances.

  • The Benny App: Link your EBT card to the Benny mobile app to check your balance and view your transaction history in real time.

  • Phone Call: Call the toll-free customer service number on the back of your card and follow the prompts for your balance.

  • Store or ATM Receipt: After any purchase or ATM withdrawal, your remaining EBT balance is printed at the bottom of your receipt.

For additional information on each method, check our guide on the EBT Balance Check.

How to Renew Your SNAP Benefits

To maintain your benefits in Wisconsin, you must recertify every 6 to 12 months. You will receive a renewal packet by mail with instructions and a deadline for submission.

Gather documents like recent pay stubs, proof of housing costs, and utility bills. You can submit your renewal online, by mail, or in person. Completing this on time ensures your benefits continue without interruption.

EBT Customer Support in Wisconsin

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Our guide on EBT customer service in Wisconsin details contact options and fixes for common problems.

How to Contact EBT Customer Service in Wisconsin

You can reach the customer service line by phone for several card-related needs. The service is automated and available around the clock for your convenience.

  • Phone Number: Call 1-877-415-5164. The line is open 24 hours a day, seven days a week.

  • Available Services: You can report a lost, stolen, or damaged card, change your PIN, check your balance, and review your transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance with your SNAP application, renewal, or case questions, you can visit your local agency. Finding the right office is simple and ensures you get direct support from a caseworker.

  • Online Locator: Visit your state’s Department of Human Services (DHS) or social services website. Most have an office locator tool to find locations near you.

  • State Helpline: Call your state’s SNAP information hotline. An operator can provide addresses and hours for nearby offices.

  • Call Ahead: It is a good idea to call the office directly before visiting. Some locations may require an appointment or have specific hours for walk-in services.

Multi-Langual Support

Wisconsin provides SNAP application materials and assistance in several languages to support non-English speakers. Translated documents and interpreter services are available through local agencies to help you navigate the application process and manage your benefits.

  • Spanish

  • Hmong

  • Somali

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your EBT funds. It allows you to instantly check your SNAP and cash balance and review your transaction history, helping you stay on top of your budget.

You can also earn cash back on eligible groceries and other items at stores like Walmart, Target, and 7-Eleven. To see how it works, learn more about Benny.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Wisconsin. This program helps households afford the healthy food they need for well-being.

SNAP Income Limits and Benefit Amounts in Wisconsin

Wisconsin determines eligibility by comparing a household's gross monthly income to 200% of the federal poverty level. The maximum benefit amounts are set by the USDA. The following figures are effective for fiscal year 2025, which runs from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $2,510, Maximum Benefit Amount: $292

  • Household Size 2: Gross Monthly Income Limit: $3,408, Maximum Benefit Amount: $536

  • Household Size 3: Gross Monthly Income Limit: $4,304, Maximum Benefit Amount: $768

  • Household Size 4: Gross Monthly Income Limit: $5,200, Maximum Benefit Amount: $975

  • Household Size 5: Gross Monthly Income Limit: $6,098, Maximum Benefit Amount: $1,158

  • Household Size 6: Gross Monthly Income Limit: $6,994, Maximum Benefit Amount: $1,390

  • Household Size 7: Gross Monthly Income Limit: $7,890, Maximum Benefit Amount: $1,536

  • Household Size 8: Gross Monthly Income Limit: $8,788, Maximum Benefit Amount: $1,756

  • Household Size 9: Gross Monthly Income Limit: $9,686, Maximum Benefit Amount: $1,976

  • Household Size 10: Gross Monthly Income Limit: $10,584, Maximum Benefit Amount: $2,196

  • Each additional person: Add $898 to the gross monthly income limit and $220 to the maximum benefit amount.

Eligibility Criteria for SNAP in Wisconsin

To qualify for SNAP in Wisconsin, households must meet several requirements based on income, residency, citizenship, and work status.

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. All households must also pass a net-income test after deductions. You can find the current dollar amounts and deduction details on the DHS website.

  • Residency Requirements: Applicants must be residents of Wisconsin and apply for benefits in the county or tribal agency where they live.

  • Citizenship Status: At least one person in the household must be a U.S. citizen or an eligible non-citizen. This includes lawful permanent residents who meet certain conditions, refugees, and asylees. The income of non-qualifying members is still counted toward the household total.

  • Work Requirements: Most adults aged 16 to 59 must follow basic work rules, which include registering for work and accepting suitable job offers. Stricter rules apply to Able-Bodied Adults Without Dependents (ABAWDs) aged 18 to 54. They must work, volunteer, or train for at least 80 hours per month to receive benefits for more than three months in a three-year period. Some exemptions and exceptions apply.

  • Special Conditions: Households that meet the gross income test are typically exempt from a resource limit. Seniors and individuals with disabilities can deduct medical expenses and are exempt from ABAWD rules. Students in higher education face eligibility restrictions unless they meet specific criteria, such as working 20 hours per week.

For complete eligibility details, current figures, and application instructions, refer to the official FoodShare Wisconsin website.

How to Apply for SNAP Benefits in Wisconsin

Applying for SNAP in Wisconsin can be done online, in person, or by mail. Each method requires you to provide the same essential information to determine your household's eligibility.

Online Application

When applying, you must confirm you are a Wisconsin resident and live in the county or tribal area where you are seeking benefits. Your household must also contain at least one U.S. citizen or eligible non-citizen.

Most households are exempt from a resource test. If a test does apply, your household's countable assets must be below $2,750, or $4,250 if a member is aged 60 or over or has a disability.

In-Person Application

Most adults aged 16 to 59 must follow basic work rules. These include registering for work and accepting a suitable job offer. You cannot voluntarily quit or reduce your work hours without good cause.

Able-Bodied Adults Without Dependents (ABAWDs) from 18 to 54 face stricter requirements. They must work, volunteer, or train for 80 hours monthly to receive benefits beyond a three-month limit, though exemptions are available.

Mail-In Application

Special rules apply to certain groups. Seniors and individuals with disabilities are exempt from ABAWD rules and can deduct medical costs. Students in higher education are typically ineligible unless they meet an exemption, like working 20 hours per week.

Exemptions or alternative rules also exist for pregnant individuals, people experiencing homelessness, and primary caregivers for young children or incapacitated adults, among others specified by the DHS.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Wisconsin

Wisconsin provides special SNAP services for residents facing specific hardships. These programs offer expedited benefits, replace food lost in disasters, and help families during summer, ensuring support during critical times.

Expedited Foodshare (Emergency SNAP)

Wisconsin offers expedited benefits for households in a severe financial crisis who cannot wait 30 days for help. This ensures families receive support quickly when they need it most.

You may qualify if your household has less than $150 in gross monthly income and $100 or less in cash. Migrant or seasonal farm-workers with little income may also be eligible.

Another path to qualification is if your income plus liquid resources are lower than your monthly rent or mortgage and utilities. This is designed to help those with high housing costs.

Apply online through ACCESS, by phone, mail, or in person. You must answer screening questions to determine eligibility. If you qualify, benefits are issued within seven calendar days.

Have proof of identity ready. You must submit any income or resource information as soon as possible. More details are on the Wisconsin DHS FoodShare page.

Replacement Foodshare Benefits For Food Lost In A Disaster

This service allows current FoodShare members to replace benefits used for food that spoiled. This can happen because of power outages, flooding, fire, or similar misfortunes.

Any household on FoodShare that lost food previously purchased with their benefits can request a replacement. Federal waivers may extend filing deadlines or allow mass replacements after large-scale events.

You must file a “Food Benefits Replacement Request” in ACCESS or submit form F-00330 to your agency. This should be done within 10 days of the loss, unless a deadline is extended.

You might be asked for documentation of the event, such as a notice from your utility company. Instructions and the form are on the DHS replacement-benefits page.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

When a major disaster is declared, D-SNAP provides short-term food benefits. It helps people who lived or worked in affected counties but are not already receiving FoodShare benefits.

Eligibility considers disaster-related income and expenses. Households that would not normally meet SNAP rules can qualify if their finances fall below temporary limits set for the incident.

Wisconsin DHS announces local application sites and dates with a short enrollment window, usually seven to ten days. Applicants must provide ID and proof of residence or employment in the disaster area.

Current FoodShare members in the area may also receive supplemental allotments. Updates are posted on the USDA FNS disaster page.

Summer EBT For Children

Summer EBT provides a one-time benefit to help families buy groceries when schools are closed. For summer 2025, this benefit is set at $120 per eligible child.

Children are automatically eligible if they get free or reduced-price school meals or are in programs like FoodShare, W-2, or Foster Care. Other low-income households can also apply.

Most families receive the benefit automatically on their QUEST or a separate EBT card starting in June. No separate interview is required for this process, simplifying access for eligible families.

If your child was missed, you can update your contact information or complete an online inquiry. You can find more information on the DHS Summer EBT site.

How to Use Your SNAP Benefits in Wisconsin

After getting SNAP approval, you need to understand how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you receive and spend your SNAP funds. Think of it as a debit card specifically for your food benefits. Your monthly allotment is loaded onto the card automatically.

You use it at authorized stores by swiping it at checkout and entering your Personal Identification Number (PIN). The purchase amount is then deducted from your SNAP account balance, just like a debit transaction.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing staple food items for your household. The program is designed to cover groceries that you prepare and eat at home, ensuring access to nutritious meals. Eligible items generally fall into major food groups.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

  • Seeds and plants that produce food

Conversely, SNAP benefits cannot be used for certain products. These restrictions apply to non-food goods, alcoholic beverages, and items meant for immediate consumption. Knowing these limitations helps you plan your shopping trips and budget accordingly.

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, convenience stores, and some farmers' markets. Look for a sign that says “Quest” or “EBT Accepted” at the entrance or checkout lane. The card works just like a debit card at the point of sale.

Many online retailers also accept EBT for eligible grocery orders. Major companies like Amazon and Walmart participate, allowing you to shop for groceries online. Check the retailer's website for details on how to add your EBT card as a payment method for your account.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your benefits. You can earn cash back on groceries from participating stores like Target, Walmart, and Dollar Tree. It also offers rewards for using services like Uber and Lyft, putting money back in your pocket for other essential needs.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, when funds arrive, and how to renew on time prevents any disruption in support.

EBT Deposit Schedule in Wisconsin

In Wisconsin, SNAP benefits are deposited onto your EBT card over the first 15 days of the month. The specific date is determined by the eighth digit of your Social Security Number (SSN).

Knowing your deposit date helps you plan your grocery shopping and budget accordingly, preventing gaps in your food access.

  • SSN digit 1: 2nd of the month

  • SSN digit 2: 3rd of the month

  • SSN digit 3: 5th of the month

  • SSN digit 4: 6th of the month

  • SSN digit 5: 8th of the month

  • SSN digit 6: 9th of the month

  • SSN digit 7: 11th of the month

  • SSN digit 8: 12th of the month

  • SSN digit 9: 14th of the month

  • SSN digit 0: 15th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Wisconsin. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several straightforward ways to keep track of your EBT funds. Each method is quick and ensures you always know your available balance before you shop.

  • Online Portal: Log into the ebtEDGE online portal with your card information to see your current SNAP and cash balances.

  • The Benny App: Link your EBT card to the Benny mobile app to check your balance and view your transaction history in real time.

  • Phone Call: Call the toll-free customer service number on the back of your card and follow the prompts for your balance.

  • Store or ATM Receipt: After any purchase or ATM withdrawal, your remaining EBT balance is printed at the bottom of your receipt.

For additional information on each method, check our guide on the EBT Balance Check.

How to Renew Your SNAP Benefits

To maintain your benefits in Wisconsin, you must recertify every 6 to 12 months. You will receive a renewal packet by mail with instructions and a deadline for submission.

Gather documents like recent pay stubs, proof of housing costs, and utility bills. You can submit your renewal online, by mail, or in person. Completing this on time ensures your benefits continue without interruption.

EBT Customer Support in Wisconsin

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Our guide on EBT customer service in Wisconsin details contact options and fixes for common problems.

How to Contact EBT Customer Service in Wisconsin

You can reach the customer service line by phone for several card-related needs. The service is automated and available around the clock for your convenience.

  • Phone Number: Call 1-877-415-5164. The line is open 24 hours a day, seven days a week.

  • Available Services: You can report a lost, stolen, or damaged card, change your PIN, check your balance, and review your transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance with your SNAP application, renewal, or case questions, you can visit your local agency. Finding the right office is simple and ensures you get direct support from a caseworker.

  • Online Locator: Visit your state’s Department of Human Services (DHS) or social services website. Most have an office locator tool to find locations near you.

  • State Helpline: Call your state’s SNAP information hotline. An operator can provide addresses and hours for nearby offices.

  • Call Ahead: It is a good idea to call the office directly before visiting. Some locations may require an appointment or have specific hours for walk-in services.

Multi-Langual Support

Wisconsin provides SNAP application materials and assistance in several languages to support non-English speakers. Translated documents and interpreter services are available through local agencies to help you navigate the application process and manage your benefits.

  • Spanish

  • Hmong

  • Somali

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your EBT funds. It allows you to instantly check your SNAP and cash balance and review your transaction history, helping you stay on top of your budget.

You can also earn cash back on eligible groceries and other items at stores like Walmart, Target, and 7-Eleven. To see how it works, learn more about Benny.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Wisconsin. This program helps households afford the healthy food they need for well-being.

SNAP Income Limits and Benefit Amounts in Wisconsin

Wisconsin determines eligibility by comparing a household's gross monthly income to 200% of the federal poverty level. The maximum benefit amounts are set by the USDA. The following figures are effective for fiscal year 2025, which runs from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $2,510, Maximum Benefit Amount: $292

  • Household Size 2: Gross Monthly Income Limit: $3,408, Maximum Benefit Amount: $536

  • Household Size 3: Gross Monthly Income Limit: $4,304, Maximum Benefit Amount: $768

  • Household Size 4: Gross Monthly Income Limit: $5,200, Maximum Benefit Amount: $975

  • Household Size 5: Gross Monthly Income Limit: $6,098, Maximum Benefit Amount: $1,158

  • Household Size 6: Gross Monthly Income Limit: $6,994, Maximum Benefit Amount: $1,390

  • Household Size 7: Gross Monthly Income Limit: $7,890, Maximum Benefit Amount: $1,536

  • Household Size 8: Gross Monthly Income Limit: $8,788, Maximum Benefit Amount: $1,756

  • Household Size 9: Gross Monthly Income Limit: $9,686, Maximum Benefit Amount: $1,976

  • Household Size 10: Gross Monthly Income Limit: $10,584, Maximum Benefit Amount: $2,196

  • Each additional person: Add $898 to the gross monthly income limit and $220 to the maximum benefit amount.

Eligibility Criteria for SNAP in Wisconsin

To qualify for SNAP in Wisconsin, households must meet several requirements based on income, residency, citizenship, and work status.

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. All households must also pass a net-income test after deductions. You can find the current dollar amounts and deduction details on the DHS website.

  • Residency Requirements: Applicants must be residents of Wisconsin and apply for benefits in the county or tribal agency where they live.

  • Citizenship Status: At least one person in the household must be a U.S. citizen or an eligible non-citizen. This includes lawful permanent residents who meet certain conditions, refugees, and asylees. The income of non-qualifying members is still counted toward the household total.

  • Work Requirements: Most adults aged 16 to 59 must follow basic work rules, which include registering for work and accepting suitable job offers. Stricter rules apply to Able-Bodied Adults Without Dependents (ABAWDs) aged 18 to 54. They must work, volunteer, or train for at least 80 hours per month to receive benefits for more than three months in a three-year period. Some exemptions and exceptions apply.

  • Special Conditions: Households that meet the gross income test are typically exempt from a resource limit. Seniors and individuals with disabilities can deduct medical expenses and are exempt from ABAWD rules. Students in higher education face eligibility restrictions unless they meet specific criteria, such as working 20 hours per week.

For complete eligibility details, current figures, and application instructions, refer to the official FoodShare Wisconsin website.

How to Apply for SNAP Benefits in Wisconsin

Applying for SNAP in Wisconsin can be done online, in person, or by mail. Each method requires you to provide the same essential information to determine your household's eligibility.

Online Application

When applying, you must confirm you are a Wisconsin resident and live in the county or tribal area where you are seeking benefits. Your household must also contain at least one U.S. citizen or eligible non-citizen.

Most households are exempt from a resource test. If a test does apply, your household's countable assets must be below $2,750, or $4,250 if a member is aged 60 or over or has a disability.

In-Person Application

Most adults aged 16 to 59 must follow basic work rules. These include registering for work and accepting a suitable job offer. You cannot voluntarily quit or reduce your work hours without good cause.

Able-Bodied Adults Without Dependents (ABAWDs) from 18 to 54 face stricter requirements. They must work, volunteer, or train for 80 hours monthly to receive benefits beyond a three-month limit, though exemptions are available.

Mail-In Application

Special rules apply to certain groups. Seniors and individuals with disabilities are exempt from ABAWD rules and can deduct medical costs. Students in higher education are typically ineligible unless they meet an exemption, like working 20 hours per week.

Exemptions or alternative rules also exist for pregnant individuals, people experiencing homelessness, and primary caregivers for young children or incapacitated adults, among others specified by the DHS.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Wisconsin

Wisconsin provides special SNAP services for residents facing specific hardships. These programs offer expedited benefits, replace food lost in disasters, and help families during summer, ensuring support during critical times.

Expedited Foodshare (Emergency SNAP)

Wisconsin offers expedited benefits for households in a severe financial crisis who cannot wait 30 days for help. This ensures families receive support quickly when they need it most.

You may qualify if your household has less than $150 in gross monthly income and $100 or less in cash. Migrant or seasonal farm-workers with little income may also be eligible.

Another path to qualification is if your income plus liquid resources are lower than your monthly rent or mortgage and utilities. This is designed to help those with high housing costs.

Apply online through ACCESS, by phone, mail, or in person. You must answer screening questions to determine eligibility. If you qualify, benefits are issued within seven calendar days.

Have proof of identity ready. You must submit any income or resource information as soon as possible. More details are on the Wisconsin DHS FoodShare page.

Replacement Foodshare Benefits For Food Lost In A Disaster

This service allows current FoodShare members to replace benefits used for food that spoiled. This can happen because of power outages, flooding, fire, or similar misfortunes.

Any household on FoodShare that lost food previously purchased with their benefits can request a replacement. Federal waivers may extend filing deadlines or allow mass replacements after large-scale events.

You must file a “Food Benefits Replacement Request” in ACCESS or submit form F-00330 to your agency. This should be done within 10 days of the loss, unless a deadline is extended.

You might be asked for documentation of the event, such as a notice from your utility company. Instructions and the form are on the DHS replacement-benefits page.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

When a major disaster is declared, D-SNAP provides short-term food benefits. It helps people who lived or worked in affected counties but are not already receiving FoodShare benefits.

Eligibility considers disaster-related income and expenses. Households that would not normally meet SNAP rules can qualify if their finances fall below temporary limits set for the incident.

Wisconsin DHS announces local application sites and dates with a short enrollment window, usually seven to ten days. Applicants must provide ID and proof of residence or employment in the disaster area.

Current FoodShare members in the area may also receive supplemental allotments. Updates are posted on the USDA FNS disaster page.

Summer EBT For Children

Summer EBT provides a one-time benefit to help families buy groceries when schools are closed. For summer 2025, this benefit is set at $120 per eligible child.

Children are automatically eligible if they get free or reduced-price school meals or are in programs like FoodShare, W-2, or Foster Care. Other low-income households can also apply.

Most families receive the benefit automatically on their QUEST or a separate EBT card starting in June. No separate interview is required for this process, simplifying access for eligible families.

If your child was missed, you can update your contact information or complete an online inquiry. You can find more information on the DHS Summer EBT site.

How to Use Your SNAP Benefits in Wisconsin

After getting SNAP approval, you need to understand how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you receive and spend your SNAP funds. Think of it as a debit card specifically for your food benefits. Your monthly allotment is loaded onto the card automatically.

You use it at authorized stores by swiping it at checkout and entering your Personal Identification Number (PIN). The purchase amount is then deducted from your SNAP account balance, just like a debit transaction.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing staple food items for your household. The program is designed to cover groceries that you prepare and eat at home, ensuring access to nutritious meals. Eligible items generally fall into major food groups.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

  • Seeds and plants that produce food

Conversely, SNAP benefits cannot be used for certain products. These restrictions apply to non-food goods, alcoholic beverages, and items meant for immediate consumption. Knowing these limitations helps you plan your shopping trips and budget accordingly.

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, convenience stores, and some farmers' markets. Look for a sign that says “Quest” or “EBT Accepted” at the entrance or checkout lane. The card works just like a debit card at the point of sale.

Many online retailers also accept EBT for eligible grocery orders. Major companies like Amazon and Walmart participate, allowing you to shop for groceries online. Check the retailer's website for details on how to add your EBT card as a payment method for your account.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your benefits. You can earn cash back on groceries from participating stores like Target, Walmart, and Dollar Tree. It also offers rewards for using services like Uber and Lyft, putting money back in your pocket for other essential needs.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, when funds arrive, and how to renew on time prevents any disruption in support.

EBT Deposit Schedule in Wisconsin

In Wisconsin, SNAP benefits are deposited onto your EBT card over the first 15 days of the month. The specific date is determined by the eighth digit of your Social Security Number (SSN).

Knowing your deposit date helps you plan your grocery shopping and budget accordingly, preventing gaps in your food access.

  • SSN digit 1: 2nd of the month

  • SSN digit 2: 3rd of the month

  • SSN digit 3: 5th of the month

  • SSN digit 4: 6th of the month

  • SSN digit 5: 8th of the month

  • SSN digit 6: 9th of the month

  • SSN digit 7: 11th of the month

  • SSN digit 8: 12th of the month

  • SSN digit 9: 14th of the month

  • SSN digit 0: 15th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Wisconsin. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several straightforward ways to keep track of your EBT funds. Each method is quick and ensures you always know your available balance before you shop.

  • Online Portal: Log into the ebtEDGE online portal with your card information to see your current SNAP and cash balances.

  • The Benny App: Link your EBT card to the Benny mobile app to check your balance and view your transaction history in real time.

  • Phone Call: Call the toll-free customer service number on the back of your card and follow the prompts for your balance.

  • Store or ATM Receipt: After any purchase or ATM withdrawal, your remaining EBT balance is printed at the bottom of your receipt.

For additional information on each method, check our guide on the EBT Balance Check.

How to Renew Your SNAP Benefits

To maintain your benefits in Wisconsin, you must recertify every 6 to 12 months. You will receive a renewal packet by mail with instructions and a deadline for submission.

Gather documents like recent pay stubs, proof of housing costs, and utility bills. You can submit your renewal online, by mail, or in person. Completing this on time ensures your benefits continue without interruption.

EBT Customer Support in Wisconsin

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Our guide on EBT customer service in Wisconsin details contact options and fixes for common problems.

How to Contact EBT Customer Service in Wisconsin

You can reach the customer service line by phone for several card-related needs. The service is automated and available around the clock for your convenience.

  • Phone Number: Call 1-877-415-5164. The line is open 24 hours a day, seven days a week.

  • Available Services: You can report a lost, stolen, or damaged card, change your PIN, check your balance, and review your transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance with your SNAP application, renewal, or case questions, you can visit your local agency. Finding the right office is simple and ensures you get direct support from a caseworker.

  • Online Locator: Visit your state’s Department of Human Services (DHS) or social services website. Most have an office locator tool to find locations near you.

  • State Helpline: Call your state’s SNAP information hotline. An operator can provide addresses and hours for nearby offices.

  • Call Ahead: It is a good idea to call the office directly before visiting. Some locations may require an appointment or have specific hours for walk-in services.

Multi-Langual Support

Wisconsin provides SNAP application materials and assistance in several languages to support non-English speakers. Translated documents and interpreter services are available through local agencies to help you navigate the application process and manage your benefits.

  • Spanish

  • Hmong

  • Somali

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your EBT funds. It allows you to instantly check your SNAP and cash balance and review your transaction history, helping you stay on top of your budget.

You can also earn cash back on eligible groceries and other items at stores like Walmart, Target, and 7-Eleven. To see how it works, learn more about Benny.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in Wisconsin. This program helps households afford the healthy food they need for well-being.

SNAP Income Limits and Benefit Amounts in Wisconsin

Wisconsin determines eligibility by comparing a household's gross monthly income to 200% of the federal poverty level. The maximum benefit amounts are set by the USDA. The following figures are effective for fiscal year 2025, which runs from October 1, 2024, to September 30, 2025.

  • Household Size 1: Gross Monthly Income Limit: $2,510, Maximum Benefit Amount: $292

  • Household Size 2: Gross Monthly Income Limit: $3,408, Maximum Benefit Amount: $536

  • Household Size 3: Gross Monthly Income Limit: $4,304, Maximum Benefit Amount: $768

  • Household Size 4: Gross Monthly Income Limit: $5,200, Maximum Benefit Amount: $975

  • Household Size 5: Gross Monthly Income Limit: $6,098, Maximum Benefit Amount: $1,158

  • Household Size 6: Gross Monthly Income Limit: $6,994, Maximum Benefit Amount: $1,390

  • Household Size 7: Gross Monthly Income Limit: $7,890, Maximum Benefit Amount: $1,536

  • Household Size 8: Gross Monthly Income Limit: $8,788, Maximum Benefit Amount: $1,756

  • Household Size 9: Gross Monthly Income Limit: $9,686, Maximum Benefit Amount: $1,976

  • Household Size 10: Gross Monthly Income Limit: $10,584, Maximum Benefit Amount: $2,196

  • Each additional person: Add $898 to the gross monthly income limit and $220 to the maximum benefit amount.

Eligibility Criteria for SNAP in Wisconsin

To qualify for SNAP in Wisconsin, households must meet several requirements based on income, residency, citizenship, and work status.

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. All households must also pass a net-income test after deductions. You can find the current dollar amounts and deduction details on the DHS website.

  • Residency Requirements: Applicants must be residents of Wisconsin and apply for benefits in the county or tribal agency where they live.

  • Citizenship Status: At least one person in the household must be a U.S. citizen or an eligible non-citizen. This includes lawful permanent residents who meet certain conditions, refugees, and asylees. The income of non-qualifying members is still counted toward the household total.

  • Work Requirements: Most adults aged 16 to 59 must follow basic work rules, which include registering for work and accepting suitable job offers. Stricter rules apply to Able-Bodied Adults Without Dependents (ABAWDs) aged 18 to 54. They must work, volunteer, or train for at least 80 hours per month to receive benefits for more than three months in a three-year period. Some exemptions and exceptions apply.

  • Special Conditions: Households that meet the gross income test are typically exempt from a resource limit. Seniors and individuals with disabilities can deduct medical expenses and are exempt from ABAWD rules. Students in higher education face eligibility restrictions unless they meet specific criteria, such as working 20 hours per week.

For complete eligibility details, current figures, and application instructions, refer to the official FoodShare Wisconsin website.

How to Apply for SNAP Benefits in Wisconsin

Applying for SNAP in Wisconsin can be done online, in person, or by mail. Each method requires you to provide the same essential information to determine your household's eligibility.

Online Application

When applying, you must confirm you are a Wisconsin resident and live in the county or tribal area where you are seeking benefits. Your household must also contain at least one U.S. citizen or eligible non-citizen.

Most households are exempt from a resource test. If a test does apply, your household's countable assets must be below $2,750, or $4,250 if a member is aged 60 or over or has a disability.

In-Person Application

Most adults aged 16 to 59 must follow basic work rules. These include registering for work and accepting a suitable job offer. You cannot voluntarily quit or reduce your work hours without good cause.

Able-Bodied Adults Without Dependents (ABAWDs) from 18 to 54 face stricter requirements. They must work, volunteer, or train for 80 hours monthly to receive benefits beyond a three-month limit, though exemptions are available.

Mail-In Application

Special rules apply to certain groups. Seniors and individuals with disabilities are exempt from ABAWD rules and can deduct medical costs. Students in higher education are typically ineligible unless they meet an exemption, like working 20 hours per week.

Exemptions or alternative rules also exist for pregnant individuals, people experiencing homelessness, and primary caregivers for young children or incapacitated adults, among others specified by the DHS.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Wisconsin

Wisconsin provides special SNAP services for residents facing specific hardships. These programs offer expedited benefits, replace food lost in disasters, and help families during summer, ensuring support during critical times.

Expedited Foodshare (Emergency SNAP)

Wisconsin offers expedited benefits for households in a severe financial crisis who cannot wait 30 days for help. This ensures families receive support quickly when they need it most.

You may qualify if your household has less than $150 in gross monthly income and $100 or less in cash. Migrant or seasonal farm-workers with little income may also be eligible.

Another path to qualification is if your income plus liquid resources are lower than your monthly rent or mortgage and utilities. This is designed to help those with high housing costs.

Apply online through ACCESS, by phone, mail, or in person. You must answer screening questions to determine eligibility. If you qualify, benefits are issued within seven calendar days.

Have proof of identity ready. You must submit any income or resource information as soon as possible. More details are on the Wisconsin DHS FoodShare page.

Replacement Foodshare Benefits For Food Lost In A Disaster

This service allows current FoodShare members to replace benefits used for food that spoiled. This can happen because of power outages, flooding, fire, or similar misfortunes.

Any household on FoodShare that lost food previously purchased with their benefits can request a replacement. Federal waivers may extend filing deadlines or allow mass replacements after large-scale events.

You must file a “Food Benefits Replacement Request” in ACCESS or submit form F-00330 to your agency. This should be done within 10 days of the loss, unless a deadline is extended.

You might be asked for documentation of the event, such as a notice from your utility company. Instructions and the form are on the DHS replacement-benefits page.

Disaster Supplemental Nutrition Assistance Program (D-SNAP)

When a major disaster is declared, D-SNAP provides short-term food benefits. It helps people who lived or worked in affected counties but are not already receiving FoodShare benefits.

Eligibility considers disaster-related income and expenses. Households that would not normally meet SNAP rules can qualify if their finances fall below temporary limits set for the incident.

Wisconsin DHS announces local application sites and dates with a short enrollment window, usually seven to ten days. Applicants must provide ID and proof of residence or employment in the disaster area.

Current FoodShare members in the area may also receive supplemental allotments. Updates are posted on the USDA FNS disaster page.

Summer EBT For Children

Summer EBT provides a one-time benefit to help families buy groceries when schools are closed. For summer 2025, this benefit is set at $120 per eligible child.

Children are automatically eligible if they get free or reduced-price school meals or are in programs like FoodShare, W-2, or Foster Care. Other low-income households can also apply.

Most families receive the benefit automatically on their QUEST or a separate EBT card starting in June. No separate interview is required for this process, simplifying access for eligible families.

If your child was missed, you can update your contact information or complete an online inquiry. You can find more information on the DHS Summer EBT site.

How to Use Your SNAP Benefits in Wisconsin

After getting SNAP approval, you need to understand how to use your benefits, including what you can buy and where.

What is an EBT Card and How to Use it?

An Electronic Benefits Transfer (EBT) card is how you receive and spend your SNAP funds. Think of it as a debit card specifically for your food benefits. Your monthly allotment is loaded onto the card automatically.

You use it at authorized stores by swiping it at checkout and entering your Personal Identification Number (PIN). The purchase amount is then deducted from your SNAP account balance, just like a debit transaction.

What Can You Buy with SNAP Benefits?

SNAP benefits are intended for purchasing staple food items for your household. The program is designed to cover groceries that you prepare and eat at home, ensuring access to nutritious meals. Eligible items generally fall into major food groups.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products

  • Breads and cereals

  • Snack foods and non-alcoholic beverages

  • Seeds and plants that produce food

Conversely, SNAP benefits cannot be used for certain products. These restrictions apply to non-food goods, alcoholic beverages, and items meant for immediate consumption. Knowing these limitations helps you plan your shopping trips and budget accordingly.

  • Alcohol, tobacco, or cigarettes

  • Vitamins, medicines, and supplements

  • Hot, ready-to-eat foods

  • Non-food items like pet food, cleaning supplies, or cosmetics

Where Can You Use Your EBT Card?

You can use your EBT card at most major grocery stores, convenience stores, and some farmers' markets. Look for a sign that says “Quest” or “EBT Accepted” at the entrance or checkout lane. The card works just like a debit card at the point of sale.

Many online retailers also accept EBT for eligible grocery orders. Major companies like Amazon and Walmart participate, allowing you to shop for groceries online. Check the retailer's website for details on how to add your EBT card as a payment method for your account.

Download Benny for Free and Earn Cash Back on EBT

The Benny app helps you get more from your benefits. You can earn cash back on groceries from participating stores like Target, Walmart, and Dollar Tree. It also offers rewards for using services like Uber and Lyft, putting money back in your pocket for other essential needs.

Download Benny for free. Connect your EBT card and earn cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Effectively managing your SNAP benefits helps you make the most of your monthly food budget. Knowing your balance, when funds arrive, and how to renew on time prevents any disruption in support.

EBT Deposit Schedule in Wisconsin

In Wisconsin, SNAP benefits are deposited onto your EBT card over the first 15 days of the month. The specific date is determined by the eighth digit of your Social Security Number (SSN).

Knowing your deposit date helps you plan your grocery shopping and budget accordingly, preventing gaps in your food access.

  • SSN digit 1: 2nd of the month

  • SSN digit 2: 3rd of the month

  • SSN digit 3: 5th of the month

  • SSN digit 4: 6th of the month

  • SSN digit 5: 8th of the month

  • SSN digit 6: 9th of the month

  • SSN digit 7: 11th of the month

  • SSN digit 8: 12th of the month

  • SSN digit 9: 14th of the month

  • SSN digit 0: 15th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Wisconsin. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

There are several straightforward ways to keep track of your EBT funds. Each method is quick and ensures you always know your available balance before you shop.

  • Online Portal: Log into the ebtEDGE online portal with your card information to see your current SNAP and cash balances.

  • The Benny App: Link your EBT card to the Benny mobile app to check your balance and view your transaction history in real time.

  • Phone Call: Call the toll-free customer service number on the back of your card and follow the prompts for your balance.

  • Store or ATM Receipt: After any purchase or ATM withdrawal, your remaining EBT balance is printed at the bottom of your receipt.

For additional information on each method, check our guide on the EBT Balance Check.

How to Renew Your SNAP Benefits

To maintain your benefits in Wisconsin, you must recertify every 6 to 12 months. You will receive a renewal packet by mail with instructions and a deadline for submission.

Gather documents like recent pay stubs, proof of housing costs, and utility bills. You can submit your renewal online, by mail, or in person. Completing this on time ensures your benefits continue without interruption.

EBT Customer Support in Wisconsin

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Our guide on EBT customer service in Wisconsin details contact options and fixes for common problems.

How to Contact EBT Customer Service in Wisconsin

You can reach the customer service line by phone for several card-related needs. The service is automated and available around the clock for your convenience.

  • Phone Number: Call 1-877-415-5164. The line is open 24 hours a day, seven days a week.

  • Available Services: You can report a lost, stolen, or damaged card, change your PIN, check your balance, and review your transaction history.

Local SNAP Office Locations and Contact Info

For in-person assistance with your SNAP application, renewal, or case questions, you can visit your local agency. Finding the right office is simple and ensures you get direct support from a caseworker.

  • Online Locator: Visit your state’s Department of Human Services (DHS) or social services website. Most have an office locator tool to find locations near you.

  • State Helpline: Call your state’s SNAP information hotline. An operator can provide addresses and hours for nearby offices.

  • Call Ahead: It is a good idea to call the office directly before visiting. Some locations may require an appointment or have specific hours for walk-in services.

Multi-Langual Support

Wisconsin provides SNAP application materials and assistance in several languages to support non-English speakers. Translated documents and interpreter services are available through local agencies to help you navigate the application process and manage your benefits.

  • Spanish

  • Hmong

  • Somali

  • Arabic

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a straightforward way to manage your EBT funds. It allows you to instantly check your SNAP and cash balance and review your transaction history, helping you stay on top of your budget.

You can also earn cash back on eligible groceries and other items at stores like Walmart, Target, and 7-Eleven. To see how it works, learn more about Benny.

Frequently Asked Questions

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.