SNAP Benefits in West Virginia: How to Apply and Qualify
Learn if you qualify for West Virginia SNAP. Find income limits, application steps, and how to manage your EBT benefits.
Apr 8, 2025
Rishi Ahuja
SNAP Benefits in West Virginia: How to Apply and Qualify
Learn if you qualify for West Virginia SNAP. Find income limits, application steps, and how to manage your EBT benefits.
Apr 8, 2025
Rishi Ahuja
SNAP Benefits in West Virginia: How to Apply and Qualify
Learn if you qualify for West Virginia SNAP. Find income limits, application steps, and how to manage your EBT benefits.
Apr 8, 2025
Rishi Ahuja
SNAP Benefits in West Virginia: How to Apply and Qualify
Learn if you qualify for West Virginia SNAP. Find income limits, application steps, and how to manage your EBT benefits.
Apr 8, 2025
Rishi Ahuja
SNAP Benefits in West Virginia: How to Apply and Qualify
Learn if you qualify for West Virginia SNAP. Find income limits, application steps, and how to manage your EBT benefits.
Apr 8, 2025
Rishi Ahuja
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The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in West Virginia, helping them purchase groceries and maintain a healthy diet.
SNAP Income Limits and Benefit Amounts in West Virginia
In West Virginia, SNAP income limits and benefit amounts are tied to federal standards, which are updated annually. For the period of October 1, 2024, to September 30, 2025, the income limits and maximum benefits are as follows:
Household Size 1: Gross Monthly Income Limit $1,632; Maximum Benefit $292
Household Size 2: Gross Monthly Income Limit $2,215; Maximum Benefit $536
Household Size 3: Gross Monthly Income Limit $2,798; Maximum Benefit $768
Household Size 4: Gross Monthly Income Limit $3,380; Maximum Benefit $975
Household Size 5: Gross Monthly Income Limit $3,963; Maximum Benefit $1,158
Household Size 6: Gross Monthly Income Limit $4,546; Maximum Benefit $1,390
Household Size 7: Gross Monthly Income Limit $5,129; Maximum Benefit $1,536
Household Size 8: Gross Monthly Income Limit $5,712; Maximum Benefit $1,756
Each additional person: Add $583 to the income limit and $220 to the maximum benefit.
Some households, such as those with elderly or disabled members, may have different income tests. For the most current information, visit the West Virginia Department of Human Services SNAP program page.
Eligibility Criteria for SNAP in West Virginia
To qualify for SNAP benefits in West Virginia, households must meet several requirements based on income, residency, citizenship, and work status.
Income Limits: Eligibility is tied to monthly income. For October 1, 2024, to September 30, 2025, the income thresholds are:
1 person: $2,321 gross, $1,255 net
2 people: $3,153 gross, $1,704 net
3 people: $3,982 gross, $2,152 net
4 people: $4,810 gross, $2,600 net
5 people: $5,641 gross, $3,049 net
6 people: $6,471 gross, $3,498 net
For each additional person, add $831 to the gross limit and $449 to the net limit.
Residency Requirements: Applicants must be residents of West Virginia and apply in the county where they live.
Citizenship Status: An applicant must be a U.S. citizen or a qualified non-citizen. All household members applying for benefits must provide or apply for a Social Security Number.
Work Requirements: Most adults aged 16-59 must register for work and accept suitable employment. Able-bodied adults without dependents (ABAWDs) aged 18-52 face a three-month time limit in a 36-month period unless they meet specific work requirements of at least 80 hours per month.
Special Conditions:
Asset Rules: Most households are exempt from an asset test. For those that are not, the limit is $2,750, or $4,250 if the household includes a member who is elderly or has a disability. The official SNAP page has more information.
Elderly or Disabled: Households with a member age 60 or over, or with a disability, are not subject to the gross income test and can deduct certain medical expenses.
Students: College students enrolled at least half-time must meet additional criteria, such as working 20 hours per week or participating in a federal work-study program.
How to Apply for SNAP Benefits in West Virginia
West Virginians can apply for SNAP benefits through several methods, including online, in-person at a local office, or by mailing a completed application form to the appropriate agency.
Online Application
The most direct way to apply is through the state's official portal. Applicants can complete and submit their entire SNAP application electronically through the West Virginia DHS website.
In-Person Application
Residents can also apply in person. Applications must be submitted at the Department of Human Services office in the county where the applicant lives. This method allows for direct assistance from staff if needed.
Mail-In Application
For those who prefer a paper application, the form can be downloaded from the DHS website. Once filled out, it should be mailed to the local county DHS office for processing.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
Special SNAP Services in West Virginia
West Virginia offers special SNAP services for specific situations, like natural disasters or summer breaks. These programs include D-SNAP, replacement benefits, Summer EBT for children, and employment training.
Disaster Supplemental Nutrition Assistance Program (D-SNAP)
D-SNAP provides temporary food aid after a federal disaster declaration. It's for households in affected counties that suffered disaster-related losses, like property damage or lost income. Even those not normally eligible for SNAP may qualify. For example, a March 2025 response covered four counties after severe flooding.
To apply, visit a temporary D-SNAP site during the brief application window announced by the West Virginia Department of Human Services. You will need a photo ID and proof of address for on-site screening. Current SNAP recipients get these benefits automatically and do not need to apply separately. Details are posted online.
Replacement SNAP Benefits For Food Lost In A Disaster
If a power outage or storm spoils food purchased with SNAP, you may be able to get replacement benefits. The USDA sometimes allows West Virginia to waive the standard 10-day reporting deadline for households in counties affected by a disaster. An April 2024 waiver was issued after severe storms.
Contact your county DoHS office or call 1-877-716-1212 during the waiver period. You must submit a form stating the value of the food lost due to the disaster. No receipts are needed. Once approved, the replacement amount is added to your EBT card.
Summer EBT (SEBT) For Children
The Summer EBT program helps families buy groceries for school-aged children when school is out. It provides a $120 benefit per eligible child. Children in households receiving SNAP, TANF, or foster care are automatically enrolled. Those getting free or reduced-price school meals also qualify.
Others may be eligible if their household income is at or below 185% of the federal poverty line, as outlined on the WVDE website. Most children get benefits automatically on a mailed SEBT card. If your family is not auto-enrolled, you must submit a Summer EBT application to your county DoHS office with proof of income.
SNAP Employment & Training (E&T)
The SNAP E&T program is a voluntary service that helps participants develop job skills. It offers classes, training, and job placement support, which can include help with transportation costs. Any SNAP recipient who is able to work can enroll.
The program can also help Able-Bodied Adults Without Dependents (ABAWDs) meet their work requirements. To enroll, ask your county DoHS worker for a referral or call the Customer Service Center at 1-877-716-1212. An E&T case manager will then help you with orientation and create a personalized employment plan. More details are available online.
How to Use Your SNAP Benefits in West Virginia
Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.
What is an EBT Card and How to Use it?
An Electronic Benefits Transfer (EBT) card is how you receive and use your SNAP benefits. It works just like a debit card. Each month, your food assistance funds are loaded onto the card, which you can then use to purchase groceries at authorized stores.
At checkout, you swipe or insert your EBT card into the terminal and enter your Personal Identification Number (PIN). The cost of eligible food items is then deducted from your SNAP account balance. The process is simple and discreet, just like any other card transaction.
What Can You Buy with SNAP Benefits?
Your EBT card is for purchasing staple food items to prepare at home. This covers a wide range of groceries that form the foundation of a healthy diet for your household. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Seeds and plants that produce food
Non-alcoholic beverages
However, there are restrictions. SNAP benefits cannot be used for non-food goods or certain prepared foods. Knowing these limitations helps avoid issues at checkout. Ineligible items include:
Beer, wine, liquor, or tobacco
Vitamins, medicines, and supplements
Hot foods ready to eat
Pet foods
Cleaning supplies or other non-food household items
Where Can You Use Your EBT Card?
You can use your EBT card at most grocery stores, supermarkets, and corner stores across West Virginia. Look for the Quest® logo or a sign indicating EBT is accepted. Many local farmers’ markets also welcome SNAP benefits, allowing you to purchase fresh, local produce.
West Virginia also allows you to use your SNAP benefits for online grocery shopping. Major retailers like Amazon and Walmart accept EBT payments for eligible food items, which can then be delivered to your home. Other local stores may also offer this option.
Download Benny for Free and Earn Cash Back on EBT
With the Benny app, you can get cash back on groceries from stores like Target, Walmart, and Dollar Tree. It also helps you save on everyday services, offering cash back for Uber and Lyft rides. It’s a simple way to make your benefits go further.
Download Benny for free. Connect your EBT card and earn cashback as you shop.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
How to Manage Your SNAP Benefits
Managing your SNAP benefits effectively helps you make the most of your monthly food assistance. Staying on top of your balance, deposit dates, and renewal deadlines prevents any disruption in support.
EBT Deposit Schedule in West Virginia
In West Virginia, SNAP benefits are deposited onto EBT cards over the first nine days of each month. Your specific deposit date is determined by the first letter of your last name, which helps you budget for your monthly food expenses.
A - C: 1st of the month
D - G: 2nd of the month
H - K: 3rd of the month
L - O: 4th of the month
P - S: 5th of the month
T - V: 6th of the month
W - Z: 7th of the month
For a detailed breakdown, check out our guide on the EBT deposit schedule in West Virginia. It also covers common reasons why your payment might be delayed.
How to Check Your EBT Card Balance
Online Portal: Log into your state’s online EBT portal to view your current balance and transaction history.
Mobile App: The Benny app shows your real-time balance and transactions after you link your EBT card.
Phone Call: Call the toll-free customer service number on the back of your EBT card for automated balance information.
Receipts: Your remaining balance is printed on your receipt after making a purchase or a cash withdrawal at an ATM.
You can find more information on each method in our guide to the EBT Balance Check in West Virginia.
How to Renew Your SNAP Benefits
In West Virginia, you must recertify for SNAP benefits periodically, usually every six to twelve months. This process confirms your household still meets the eligibility requirements.
You will need to provide updated documents, such as recent pay stubs, proof of housing costs, and utility bills. Submitting your recertification form and documents on time prevents any gap in receiving your benefits.
EBT Customer Support in West Virginia
If you run into issues with your EBT card, like a lost or stolen card or a transaction error, knowing who to contact is important. Check out our guide on EBT customer service in West Virginia for contact details, support options, and fixes for common problems.
How to Contact EBT Customer Service in West Virginia
Customer Service Number: Call the toll-free number at 1-866-545-6502. The line is open 24/7 for automated assistance and to speak with a representative during business hours.
Report Lost or Stolen Cards: Contact customer service immediately to report a lost, stolen, or damaged card. This will deactivate your old card and a replacement will be sent to you.
PIN Management: You can select or change your Personal Identification Number (PIN) over the phone for security.
Balance and Transaction Inquiries: Use the automated system to check your current SNAP or cash benefit balance and review your recent transaction history.
Local SNAP Office Locations and Contact Info
For in-person assistance, you can visit your local SNAP office. These offices provide direct support for your benefits application, recertification, and any questions you may have about your case.
Online Locator: Most state government websites feature a SNAP or DHHS office locator tool. Enter your zip code or city to find the nearest location, its hours, and contact information.
State Helpline: Call your state’s SNAP information hotline. An operator can provide you with the address and contact details for offices in your area and may help you schedule an appointment.
211 Service: Dial 211 to connect with a local resource specialist. They can direct you to the correct office and provide information on other available community services.
Multi-Langual Support
West Virginia provides SNAP application materials and language assistance to support non-English speakers. Translated documents and interpreter services are available through local offices and state hotlines, making the program accessible to all eligible residents. This support helps individuals and families navigate the application process more easily.
Spanish
Chinese (Mandarin)
Arabic
Vietnamese
Manage your SNAP Benefits and Get Cashback with Benny
The Benny app helps you manage your SNAP benefits by showing your real-time EBT balance and transaction history. This makes it easier to track your spending and know exactly how much you have available for groceries.
You can also earn cash back on eligible grocery purchases at stores like Walmart, Target, 7-Eleven, and many more. This helps your food budget stretch further each month. Learn more about Benny.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in West Virginia, helping them purchase groceries and maintain a healthy diet.
SNAP Income Limits and Benefit Amounts in West Virginia
In West Virginia, SNAP income limits and benefit amounts are tied to federal standards, which are updated annually. For the period of October 1, 2024, to September 30, 2025, the income limits and maximum benefits are as follows:
Household Size 1: Gross Monthly Income Limit $1,632; Maximum Benefit $292
Household Size 2: Gross Monthly Income Limit $2,215; Maximum Benefit $536
Household Size 3: Gross Monthly Income Limit $2,798; Maximum Benefit $768
Household Size 4: Gross Monthly Income Limit $3,380; Maximum Benefit $975
Household Size 5: Gross Monthly Income Limit $3,963; Maximum Benefit $1,158
Household Size 6: Gross Monthly Income Limit $4,546; Maximum Benefit $1,390
Household Size 7: Gross Monthly Income Limit $5,129; Maximum Benefit $1,536
Household Size 8: Gross Monthly Income Limit $5,712; Maximum Benefit $1,756
Each additional person: Add $583 to the income limit and $220 to the maximum benefit.
Some households, such as those with elderly or disabled members, may have different income tests. For the most current information, visit the West Virginia Department of Human Services SNAP program page.
Eligibility Criteria for SNAP in West Virginia
To qualify for SNAP benefits in West Virginia, households must meet several requirements based on income, residency, citizenship, and work status.
Income Limits: Eligibility is tied to monthly income. For October 1, 2024, to September 30, 2025, the income thresholds are:
1 person: $2,321 gross, $1,255 net
2 people: $3,153 gross, $1,704 net
3 people: $3,982 gross, $2,152 net
4 people: $4,810 gross, $2,600 net
5 people: $5,641 gross, $3,049 net
6 people: $6,471 gross, $3,498 net
For each additional person, add $831 to the gross limit and $449 to the net limit.
Residency Requirements: Applicants must be residents of West Virginia and apply in the county where they live.
Citizenship Status: An applicant must be a U.S. citizen or a qualified non-citizen. All household members applying for benefits must provide or apply for a Social Security Number.
Work Requirements: Most adults aged 16-59 must register for work and accept suitable employment. Able-bodied adults without dependents (ABAWDs) aged 18-52 face a three-month time limit in a 36-month period unless they meet specific work requirements of at least 80 hours per month.
Special Conditions:
Asset Rules: Most households are exempt from an asset test. For those that are not, the limit is $2,750, or $4,250 if the household includes a member who is elderly or has a disability. The official SNAP page has more information.
Elderly or Disabled: Households with a member age 60 or over, or with a disability, are not subject to the gross income test and can deduct certain medical expenses.
Students: College students enrolled at least half-time must meet additional criteria, such as working 20 hours per week or participating in a federal work-study program.
How to Apply for SNAP Benefits in West Virginia
West Virginians can apply for SNAP benefits through several methods, including online, in-person at a local office, or by mailing a completed application form to the appropriate agency.
Online Application
The most direct way to apply is through the state's official portal. Applicants can complete and submit their entire SNAP application electronically through the West Virginia DHS website.
In-Person Application
Residents can also apply in person. Applications must be submitted at the Department of Human Services office in the county where the applicant lives. This method allows for direct assistance from staff if needed.
Mail-In Application
For those who prefer a paper application, the form can be downloaded from the DHS website. Once filled out, it should be mailed to the local county DHS office for processing.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
Special SNAP Services in West Virginia
West Virginia offers special SNAP services for specific situations, like natural disasters or summer breaks. These programs include D-SNAP, replacement benefits, Summer EBT for children, and employment training.
Disaster Supplemental Nutrition Assistance Program (D-SNAP)
D-SNAP provides temporary food aid after a federal disaster declaration. It's for households in affected counties that suffered disaster-related losses, like property damage or lost income. Even those not normally eligible for SNAP may qualify. For example, a March 2025 response covered four counties after severe flooding.
To apply, visit a temporary D-SNAP site during the brief application window announced by the West Virginia Department of Human Services. You will need a photo ID and proof of address for on-site screening. Current SNAP recipients get these benefits automatically and do not need to apply separately. Details are posted online.
Replacement SNAP Benefits For Food Lost In A Disaster
If a power outage or storm spoils food purchased with SNAP, you may be able to get replacement benefits. The USDA sometimes allows West Virginia to waive the standard 10-day reporting deadline for households in counties affected by a disaster. An April 2024 waiver was issued after severe storms.
Contact your county DoHS office or call 1-877-716-1212 during the waiver period. You must submit a form stating the value of the food lost due to the disaster. No receipts are needed. Once approved, the replacement amount is added to your EBT card.
Summer EBT (SEBT) For Children
The Summer EBT program helps families buy groceries for school-aged children when school is out. It provides a $120 benefit per eligible child. Children in households receiving SNAP, TANF, or foster care are automatically enrolled. Those getting free or reduced-price school meals also qualify.
Others may be eligible if their household income is at or below 185% of the federal poverty line, as outlined on the WVDE website. Most children get benefits automatically on a mailed SEBT card. If your family is not auto-enrolled, you must submit a Summer EBT application to your county DoHS office with proof of income.
SNAP Employment & Training (E&T)
The SNAP E&T program is a voluntary service that helps participants develop job skills. It offers classes, training, and job placement support, which can include help with transportation costs. Any SNAP recipient who is able to work can enroll.
The program can also help Able-Bodied Adults Without Dependents (ABAWDs) meet their work requirements. To enroll, ask your county DoHS worker for a referral or call the Customer Service Center at 1-877-716-1212. An E&T case manager will then help you with orientation and create a personalized employment plan. More details are available online.
How to Use Your SNAP Benefits in West Virginia
Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.
What is an EBT Card and How to Use it?
An Electronic Benefits Transfer (EBT) card is how you receive and use your SNAP benefits. It works just like a debit card. Each month, your food assistance funds are loaded onto the card, which you can then use to purchase groceries at authorized stores.
At checkout, you swipe or insert your EBT card into the terminal and enter your Personal Identification Number (PIN). The cost of eligible food items is then deducted from your SNAP account balance. The process is simple and discreet, just like any other card transaction.
What Can You Buy with SNAP Benefits?
Your EBT card is for purchasing staple food items to prepare at home. This covers a wide range of groceries that form the foundation of a healthy diet for your household. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Seeds and plants that produce food
Non-alcoholic beverages
However, there are restrictions. SNAP benefits cannot be used for non-food goods or certain prepared foods. Knowing these limitations helps avoid issues at checkout. Ineligible items include:
Beer, wine, liquor, or tobacco
Vitamins, medicines, and supplements
Hot foods ready to eat
Pet foods
Cleaning supplies or other non-food household items
Where Can You Use Your EBT Card?
You can use your EBT card at most grocery stores, supermarkets, and corner stores across West Virginia. Look for the Quest® logo or a sign indicating EBT is accepted. Many local farmers’ markets also welcome SNAP benefits, allowing you to purchase fresh, local produce.
West Virginia also allows you to use your SNAP benefits for online grocery shopping. Major retailers like Amazon and Walmart accept EBT payments for eligible food items, which can then be delivered to your home. Other local stores may also offer this option.
Download Benny for Free and Earn Cash Back on EBT
With the Benny app, you can get cash back on groceries from stores like Target, Walmart, and Dollar Tree. It also helps you save on everyday services, offering cash back for Uber and Lyft rides. It’s a simple way to make your benefits go further.
Download Benny for free. Connect your EBT card and earn cashback as you shop.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
How to Manage Your SNAP Benefits
Managing your SNAP benefits effectively helps you make the most of your monthly food assistance. Staying on top of your balance, deposit dates, and renewal deadlines prevents any disruption in support.
EBT Deposit Schedule in West Virginia
In West Virginia, SNAP benefits are deposited onto EBT cards over the first nine days of each month. Your specific deposit date is determined by the first letter of your last name, which helps you budget for your monthly food expenses.
A - C: 1st of the month
D - G: 2nd of the month
H - K: 3rd of the month
L - O: 4th of the month
P - S: 5th of the month
T - V: 6th of the month
W - Z: 7th of the month
For a detailed breakdown, check out our guide on the EBT deposit schedule in West Virginia. It also covers common reasons why your payment might be delayed.
How to Check Your EBT Card Balance
Online Portal: Log into your state’s online EBT portal to view your current balance and transaction history.
Mobile App: The Benny app shows your real-time balance and transactions after you link your EBT card.
Phone Call: Call the toll-free customer service number on the back of your EBT card for automated balance information.
Receipts: Your remaining balance is printed on your receipt after making a purchase or a cash withdrawal at an ATM.
You can find more information on each method in our guide to the EBT Balance Check in West Virginia.
How to Renew Your SNAP Benefits
In West Virginia, you must recertify for SNAP benefits periodically, usually every six to twelve months. This process confirms your household still meets the eligibility requirements.
You will need to provide updated documents, such as recent pay stubs, proof of housing costs, and utility bills. Submitting your recertification form and documents on time prevents any gap in receiving your benefits.
EBT Customer Support in West Virginia
If you run into issues with your EBT card, like a lost or stolen card or a transaction error, knowing who to contact is important. Check out our guide on EBT customer service in West Virginia for contact details, support options, and fixes for common problems.
How to Contact EBT Customer Service in West Virginia
Customer Service Number: Call the toll-free number at 1-866-545-6502. The line is open 24/7 for automated assistance and to speak with a representative during business hours.
Report Lost or Stolen Cards: Contact customer service immediately to report a lost, stolen, or damaged card. This will deactivate your old card and a replacement will be sent to you.
PIN Management: You can select or change your Personal Identification Number (PIN) over the phone for security.
Balance and Transaction Inquiries: Use the automated system to check your current SNAP or cash benefit balance and review your recent transaction history.
Local SNAP Office Locations and Contact Info
For in-person assistance, you can visit your local SNAP office. These offices provide direct support for your benefits application, recertification, and any questions you may have about your case.
Online Locator: Most state government websites feature a SNAP or DHHS office locator tool. Enter your zip code or city to find the nearest location, its hours, and contact information.
State Helpline: Call your state’s SNAP information hotline. An operator can provide you with the address and contact details for offices in your area and may help you schedule an appointment.
211 Service: Dial 211 to connect with a local resource specialist. They can direct you to the correct office and provide information on other available community services.
Multi-Langual Support
West Virginia provides SNAP application materials and language assistance to support non-English speakers. Translated documents and interpreter services are available through local offices and state hotlines, making the program accessible to all eligible residents. This support helps individuals and families navigate the application process more easily.
Spanish
Chinese (Mandarin)
Arabic
Vietnamese
Manage your SNAP Benefits and Get Cashback with Benny
The Benny app helps you manage your SNAP benefits by showing your real-time EBT balance and transaction history. This makes it easier to track your spending and know exactly how much you have available for groceries.
You can also earn cash back on eligible grocery purchases at stores like Walmart, Target, 7-Eleven, and many more. This helps your food budget stretch further each month. Learn more about Benny.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in West Virginia, helping them purchase groceries and maintain a healthy diet.
SNAP Income Limits and Benefit Amounts in West Virginia
In West Virginia, SNAP income limits and benefit amounts are tied to federal standards, which are updated annually. For the period of October 1, 2024, to September 30, 2025, the income limits and maximum benefits are as follows:
Household Size 1: Gross Monthly Income Limit $1,632; Maximum Benefit $292
Household Size 2: Gross Monthly Income Limit $2,215; Maximum Benefit $536
Household Size 3: Gross Monthly Income Limit $2,798; Maximum Benefit $768
Household Size 4: Gross Monthly Income Limit $3,380; Maximum Benefit $975
Household Size 5: Gross Monthly Income Limit $3,963; Maximum Benefit $1,158
Household Size 6: Gross Monthly Income Limit $4,546; Maximum Benefit $1,390
Household Size 7: Gross Monthly Income Limit $5,129; Maximum Benefit $1,536
Household Size 8: Gross Monthly Income Limit $5,712; Maximum Benefit $1,756
Each additional person: Add $583 to the income limit and $220 to the maximum benefit.
Some households, such as those with elderly or disabled members, may have different income tests. For the most current information, visit the West Virginia Department of Human Services SNAP program page.
Eligibility Criteria for SNAP in West Virginia
To qualify for SNAP benefits in West Virginia, households must meet several requirements based on income, residency, citizenship, and work status.
Income Limits: Eligibility is tied to monthly income. For October 1, 2024, to September 30, 2025, the income thresholds are:
1 person: $2,321 gross, $1,255 net
2 people: $3,153 gross, $1,704 net
3 people: $3,982 gross, $2,152 net
4 people: $4,810 gross, $2,600 net
5 people: $5,641 gross, $3,049 net
6 people: $6,471 gross, $3,498 net
For each additional person, add $831 to the gross limit and $449 to the net limit.
Residency Requirements: Applicants must be residents of West Virginia and apply in the county where they live.
Citizenship Status: An applicant must be a U.S. citizen or a qualified non-citizen. All household members applying for benefits must provide or apply for a Social Security Number.
Work Requirements: Most adults aged 16-59 must register for work and accept suitable employment. Able-bodied adults without dependents (ABAWDs) aged 18-52 face a three-month time limit in a 36-month period unless they meet specific work requirements of at least 80 hours per month.
Special Conditions:
Asset Rules: Most households are exempt from an asset test. For those that are not, the limit is $2,750, or $4,250 if the household includes a member who is elderly or has a disability. The official SNAP page has more information.
Elderly or Disabled: Households with a member age 60 or over, or with a disability, are not subject to the gross income test and can deduct certain medical expenses.
Students: College students enrolled at least half-time must meet additional criteria, such as working 20 hours per week or participating in a federal work-study program.
How to Apply for SNAP Benefits in West Virginia
West Virginians can apply for SNAP benefits through several methods, including online, in-person at a local office, or by mailing a completed application form to the appropriate agency.
Online Application
The most direct way to apply is through the state's official portal. Applicants can complete and submit their entire SNAP application electronically through the West Virginia DHS website.
In-Person Application
Residents can also apply in person. Applications must be submitted at the Department of Human Services office in the county where the applicant lives. This method allows for direct assistance from staff if needed.
Mail-In Application
For those who prefer a paper application, the form can be downloaded from the DHS website. Once filled out, it should be mailed to the local county DHS office for processing.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
Special SNAP Services in West Virginia
West Virginia offers special SNAP services for specific situations, like natural disasters or summer breaks. These programs include D-SNAP, replacement benefits, Summer EBT for children, and employment training.
Disaster Supplemental Nutrition Assistance Program (D-SNAP)
D-SNAP provides temporary food aid after a federal disaster declaration. It's for households in affected counties that suffered disaster-related losses, like property damage or lost income. Even those not normally eligible for SNAP may qualify. For example, a March 2025 response covered four counties after severe flooding.
To apply, visit a temporary D-SNAP site during the brief application window announced by the West Virginia Department of Human Services. You will need a photo ID and proof of address for on-site screening. Current SNAP recipients get these benefits automatically and do not need to apply separately. Details are posted online.
Replacement SNAP Benefits For Food Lost In A Disaster
If a power outage or storm spoils food purchased with SNAP, you may be able to get replacement benefits. The USDA sometimes allows West Virginia to waive the standard 10-day reporting deadline for households in counties affected by a disaster. An April 2024 waiver was issued after severe storms.
Contact your county DoHS office or call 1-877-716-1212 during the waiver period. You must submit a form stating the value of the food lost due to the disaster. No receipts are needed. Once approved, the replacement amount is added to your EBT card.
Summer EBT (SEBT) For Children
The Summer EBT program helps families buy groceries for school-aged children when school is out. It provides a $120 benefit per eligible child. Children in households receiving SNAP, TANF, or foster care are automatically enrolled. Those getting free or reduced-price school meals also qualify.
Others may be eligible if their household income is at or below 185% of the federal poverty line, as outlined on the WVDE website. Most children get benefits automatically on a mailed SEBT card. If your family is not auto-enrolled, you must submit a Summer EBT application to your county DoHS office with proof of income.
SNAP Employment & Training (E&T)
The SNAP E&T program is a voluntary service that helps participants develop job skills. It offers classes, training, and job placement support, which can include help with transportation costs. Any SNAP recipient who is able to work can enroll.
The program can also help Able-Bodied Adults Without Dependents (ABAWDs) meet their work requirements. To enroll, ask your county DoHS worker for a referral or call the Customer Service Center at 1-877-716-1212. An E&T case manager will then help you with orientation and create a personalized employment plan. More details are available online.
How to Use Your SNAP Benefits in West Virginia
Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.
What is an EBT Card and How to Use it?
An Electronic Benefits Transfer (EBT) card is how you receive and use your SNAP benefits. It works just like a debit card. Each month, your food assistance funds are loaded onto the card, which you can then use to purchase groceries at authorized stores.
At checkout, you swipe or insert your EBT card into the terminal and enter your Personal Identification Number (PIN). The cost of eligible food items is then deducted from your SNAP account balance. The process is simple and discreet, just like any other card transaction.
What Can You Buy with SNAP Benefits?
Your EBT card is for purchasing staple food items to prepare at home. This covers a wide range of groceries that form the foundation of a healthy diet for your household. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Seeds and plants that produce food
Non-alcoholic beverages
However, there are restrictions. SNAP benefits cannot be used for non-food goods or certain prepared foods. Knowing these limitations helps avoid issues at checkout. Ineligible items include:
Beer, wine, liquor, or tobacco
Vitamins, medicines, and supplements
Hot foods ready to eat
Pet foods
Cleaning supplies or other non-food household items
Where Can You Use Your EBT Card?
You can use your EBT card at most grocery stores, supermarkets, and corner stores across West Virginia. Look for the Quest® logo or a sign indicating EBT is accepted. Many local farmers’ markets also welcome SNAP benefits, allowing you to purchase fresh, local produce.
West Virginia also allows you to use your SNAP benefits for online grocery shopping. Major retailers like Amazon and Walmart accept EBT payments for eligible food items, which can then be delivered to your home. Other local stores may also offer this option.
Download Benny for Free and Earn Cash Back on EBT
With the Benny app, you can get cash back on groceries from stores like Target, Walmart, and Dollar Tree. It also helps you save on everyday services, offering cash back for Uber and Lyft rides. It’s a simple way to make your benefits go further.
Download Benny for free. Connect your EBT card and earn cashback as you shop.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
How to Manage Your SNAP Benefits
Managing your SNAP benefits effectively helps you make the most of your monthly food assistance. Staying on top of your balance, deposit dates, and renewal deadlines prevents any disruption in support.
EBT Deposit Schedule in West Virginia
In West Virginia, SNAP benefits are deposited onto EBT cards over the first nine days of each month. Your specific deposit date is determined by the first letter of your last name, which helps you budget for your monthly food expenses.
A - C: 1st of the month
D - G: 2nd of the month
H - K: 3rd of the month
L - O: 4th of the month
P - S: 5th of the month
T - V: 6th of the month
W - Z: 7th of the month
For a detailed breakdown, check out our guide on the EBT deposit schedule in West Virginia. It also covers common reasons why your payment might be delayed.
How to Check Your EBT Card Balance
Online Portal: Log into your state’s online EBT portal to view your current balance and transaction history.
Mobile App: The Benny app shows your real-time balance and transactions after you link your EBT card.
Phone Call: Call the toll-free customer service number on the back of your EBT card for automated balance information.
Receipts: Your remaining balance is printed on your receipt after making a purchase or a cash withdrawal at an ATM.
You can find more information on each method in our guide to the EBT Balance Check in West Virginia.
How to Renew Your SNAP Benefits
In West Virginia, you must recertify for SNAP benefits periodically, usually every six to twelve months. This process confirms your household still meets the eligibility requirements.
You will need to provide updated documents, such as recent pay stubs, proof of housing costs, and utility bills. Submitting your recertification form and documents on time prevents any gap in receiving your benefits.
EBT Customer Support in West Virginia
If you run into issues with your EBT card, like a lost or stolen card or a transaction error, knowing who to contact is important. Check out our guide on EBT customer service in West Virginia for contact details, support options, and fixes for common problems.
How to Contact EBT Customer Service in West Virginia
Customer Service Number: Call the toll-free number at 1-866-545-6502. The line is open 24/7 for automated assistance and to speak with a representative during business hours.
Report Lost or Stolen Cards: Contact customer service immediately to report a lost, stolen, or damaged card. This will deactivate your old card and a replacement will be sent to you.
PIN Management: You can select or change your Personal Identification Number (PIN) over the phone for security.
Balance and Transaction Inquiries: Use the automated system to check your current SNAP or cash benefit balance and review your recent transaction history.
Local SNAP Office Locations and Contact Info
For in-person assistance, you can visit your local SNAP office. These offices provide direct support for your benefits application, recertification, and any questions you may have about your case.
Online Locator: Most state government websites feature a SNAP or DHHS office locator tool. Enter your zip code or city to find the nearest location, its hours, and contact information.
State Helpline: Call your state’s SNAP information hotline. An operator can provide you with the address and contact details for offices in your area and may help you schedule an appointment.
211 Service: Dial 211 to connect with a local resource specialist. They can direct you to the correct office and provide information on other available community services.
Multi-Langual Support
West Virginia provides SNAP application materials and language assistance to support non-English speakers. Translated documents and interpreter services are available through local offices and state hotlines, making the program accessible to all eligible residents. This support helps individuals and families navigate the application process more easily.
Spanish
Chinese (Mandarin)
Arabic
Vietnamese
Manage your SNAP Benefits and Get Cashback with Benny
The Benny app helps you manage your SNAP benefits by showing your real-time EBT balance and transaction history. This makes it easier to track your spending and know exactly how much you have available for groceries.
You can also earn cash back on eligible grocery purchases at stores like Walmart, Target, 7-Eleven, and many more. This helps your food budget stretch further each month. Learn more about Benny.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in West Virginia, helping them purchase groceries and maintain a healthy diet.
SNAP Income Limits and Benefit Amounts in West Virginia
In West Virginia, SNAP income limits and benefit amounts are tied to federal standards, which are updated annually. For the period of October 1, 2024, to September 30, 2025, the income limits and maximum benefits are as follows:
Household Size 1: Gross Monthly Income Limit $1,632; Maximum Benefit $292
Household Size 2: Gross Monthly Income Limit $2,215; Maximum Benefit $536
Household Size 3: Gross Monthly Income Limit $2,798; Maximum Benefit $768
Household Size 4: Gross Monthly Income Limit $3,380; Maximum Benefit $975
Household Size 5: Gross Monthly Income Limit $3,963; Maximum Benefit $1,158
Household Size 6: Gross Monthly Income Limit $4,546; Maximum Benefit $1,390
Household Size 7: Gross Monthly Income Limit $5,129; Maximum Benefit $1,536
Household Size 8: Gross Monthly Income Limit $5,712; Maximum Benefit $1,756
Each additional person: Add $583 to the income limit and $220 to the maximum benefit.
Some households, such as those with elderly or disabled members, may have different income tests. For the most current information, visit the West Virginia Department of Human Services SNAP program page.
Eligibility Criteria for SNAP in West Virginia
To qualify for SNAP benefits in West Virginia, households must meet several requirements based on income, residency, citizenship, and work status.
Income Limits: Eligibility is tied to monthly income. For October 1, 2024, to September 30, 2025, the income thresholds are:
1 person: $2,321 gross, $1,255 net
2 people: $3,153 gross, $1,704 net
3 people: $3,982 gross, $2,152 net
4 people: $4,810 gross, $2,600 net
5 people: $5,641 gross, $3,049 net
6 people: $6,471 gross, $3,498 net
For each additional person, add $831 to the gross limit and $449 to the net limit.
Residency Requirements: Applicants must be residents of West Virginia and apply in the county where they live.
Citizenship Status: An applicant must be a U.S. citizen or a qualified non-citizen. All household members applying for benefits must provide or apply for a Social Security Number.
Work Requirements: Most adults aged 16-59 must register for work and accept suitable employment. Able-bodied adults without dependents (ABAWDs) aged 18-52 face a three-month time limit in a 36-month period unless they meet specific work requirements of at least 80 hours per month.
Special Conditions:
Asset Rules: Most households are exempt from an asset test. For those that are not, the limit is $2,750, or $4,250 if the household includes a member who is elderly or has a disability. The official SNAP page has more information.
Elderly or Disabled: Households with a member age 60 or over, or with a disability, are not subject to the gross income test and can deduct certain medical expenses.
Students: College students enrolled at least half-time must meet additional criteria, such as working 20 hours per week or participating in a federal work-study program.
How to Apply for SNAP Benefits in West Virginia
West Virginians can apply for SNAP benefits through several methods, including online, in-person at a local office, or by mailing a completed application form to the appropriate agency.
Online Application
The most direct way to apply is through the state's official portal. Applicants can complete and submit their entire SNAP application electronically through the West Virginia DHS website.
In-Person Application
Residents can also apply in person. Applications must be submitted at the Department of Human Services office in the county where the applicant lives. This method allows for direct assistance from staff if needed.
Mail-In Application
For those who prefer a paper application, the form can be downloaded from the DHS website. Once filled out, it should be mailed to the local county DHS office for processing.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
Special SNAP Services in West Virginia
West Virginia offers special SNAP services for specific situations, like natural disasters or summer breaks. These programs include D-SNAP, replacement benefits, Summer EBT for children, and employment training.
Disaster Supplemental Nutrition Assistance Program (D-SNAP)
D-SNAP provides temporary food aid after a federal disaster declaration. It's for households in affected counties that suffered disaster-related losses, like property damage or lost income. Even those not normally eligible for SNAP may qualify. For example, a March 2025 response covered four counties after severe flooding.
To apply, visit a temporary D-SNAP site during the brief application window announced by the West Virginia Department of Human Services. You will need a photo ID and proof of address for on-site screening. Current SNAP recipients get these benefits automatically and do not need to apply separately. Details are posted online.
Replacement SNAP Benefits For Food Lost In A Disaster
If a power outage or storm spoils food purchased with SNAP, you may be able to get replacement benefits. The USDA sometimes allows West Virginia to waive the standard 10-day reporting deadline for households in counties affected by a disaster. An April 2024 waiver was issued after severe storms.
Contact your county DoHS office or call 1-877-716-1212 during the waiver period. You must submit a form stating the value of the food lost due to the disaster. No receipts are needed. Once approved, the replacement amount is added to your EBT card.
Summer EBT (SEBT) For Children
The Summer EBT program helps families buy groceries for school-aged children when school is out. It provides a $120 benefit per eligible child. Children in households receiving SNAP, TANF, or foster care are automatically enrolled. Those getting free or reduced-price school meals also qualify.
Others may be eligible if their household income is at or below 185% of the federal poverty line, as outlined on the WVDE website. Most children get benefits automatically on a mailed SEBT card. If your family is not auto-enrolled, you must submit a Summer EBT application to your county DoHS office with proof of income.
SNAP Employment & Training (E&T)
The SNAP E&T program is a voluntary service that helps participants develop job skills. It offers classes, training, and job placement support, which can include help with transportation costs. Any SNAP recipient who is able to work can enroll.
The program can also help Able-Bodied Adults Without Dependents (ABAWDs) meet their work requirements. To enroll, ask your county DoHS worker for a referral or call the Customer Service Center at 1-877-716-1212. An E&T case manager will then help you with orientation and create a personalized employment plan. More details are available online.
How to Use Your SNAP Benefits in West Virginia
Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.
What is an EBT Card and How to Use it?
An Electronic Benefits Transfer (EBT) card is how you receive and use your SNAP benefits. It works just like a debit card. Each month, your food assistance funds are loaded onto the card, which you can then use to purchase groceries at authorized stores.
At checkout, you swipe or insert your EBT card into the terminal and enter your Personal Identification Number (PIN). The cost of eligible food items is then deducted from your SNAP account balance. The process is simple and discreet, just like any other card transaction.
What Can You Buy with SNAP Benefits?
Your EBT card is for purchasing staple food items to prepare at home. This covers a wide range of groceries that form the foundation of a healthy diet for your household. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Seeds and plants that produce food
Non-alcoholic beverages
However, there are restrictions. SNAP benefits cannot be used for non-food goods or certain prepared foods. Knowing these limitations helps avoid issues at checkout. Ineligible items include:
Beer, wine, liquor, or tobacco
Vitamins, medicines, and supplements
Hot foods ready to eat
Pet foods
Cleaning supplies or other non-food household items
Where Can You Use Your EBT Card?
You can use your EBT card at most grocery stores, supermarkets, and corner stores across West Virginia. Look for the Quest® logo or a sign indicating EBT is accepted. Many local farmers’ markets also welcome SNAP benefits, allowing you to purchase fresh, local produce.
West Virginia also allows you to use your SNAP benefits for online grocery shopping. Major retailers like Amazon and Walmart accept EBT payments for eligible food items, which can then be delivered to your home. Other local stores may also offer this option.
Download Benny for Free and Earn Cash Back on EBT
With the Benny app, you can get cash back on groceries from stores like Target, Walmart, and Dollar Tree. It also helps you save on everyday services, offering cash back for Uber and Lyft rides. It’s a simple way to make your benefits go further.
Download Benny for free. Connect your EBT card and earn cashback as you shop.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
How to Manage Your SNAP Benefits
Managing your SNAP benefits effectively helps you make the most of your monthly food assistance. Staying on top of your balance, deposit dates, and renewal deadlines prevents any disruption in support.
EBT Deposit Schedule in West Virginia
In West Virginia, SNAP benefits are deposited onto EBT cards over the first nine days of each month. Your specific deposit date is determined by the first letter of your last name, which helps you budget for your monthly food expenses.
A - C: 1st of the month
D - G: 2nd of the month
H - K: 3rd of the month
L - O: 4th of the month
P - S: 5th of the month
T - V: 6th of the month
W - Z: 7th of the month
For a detailed breakdown, check out our guide on the EBT deposit schedule in West Virginia. It also covers common reasons why your payment might be delayed.
How to Check Your EBT Card Balance
Online Portal: Log into your state’s online EBT portal to view your current balance and transaction history.
Mobile App: The Benny app shows your real-time balance and transactions after you link your EBT card.
Phone Call: Call the toll-free customer service number on the back of your EBT card for automated balance information.
Receipts: Your remaining balance is printed on your receipt after making a purchase or a cash withdrawal at an ATM.
You can find more information on each method in our guide to the EBT Balance Check in West Virginia.
How to Renew Your SNAP Benefits
In West Virginia, you must recertify for SNAP benefits periodically, usually every six to twelve months. This process confirms your household still meets the eligibility requirements.
You will need to provide updated documents, such as recent pay stubs, proof of housing costs, and utility bills. Submitting your recertification form and documents on time prevents any gap in receiving your benefits.
EBT Customer Support in West Virginia
If you run into issues with your EBT card, like a lost or stolen card or a transaction error, knowing who to contact is important. Check out our guide on EBT customer service in West Virginia for contact details, support options, and fixes for common problems.
How to Contact EBT Customer Service in West Virginia
Customer Service Number: Call the toll-free number at 1-866-545-6502. The line is open 24/7 for automated assistance and to speak with a representative during business hours.
Report Lost or Stolen Cards: Contact customer service immediately to report a lost, stolen, or damaged card. This will deactivate your old card and a replacement will be sent to you.
PIN Management: You can select or change your Personal Identification Number (PIN) over the phone for security.
Balance and Transaction Inquiries: Use the automated system to check your current SNAP or cash benefit balance and review your recent transaction history.
Local SNAP Office Locations and Contact Info
For in-person assistance, you can visit your local SNAP office. These offices provide direct support for your benefits application, recertification, and any questions you may have about your case.
Online Locator: Most state government websites feature a SNAP or DHHS office locator tool. Enter your zip code or city to find the nearest location, its hours, and contact information.
State Helpline: Call your state’s SNAP information hotline. An operator can provide you with the address and contact details for offices in your area and may help you schedule an appointment.
211 Service: Dial 211 to connect with a local resource specialist. They can direct you to the correct office and provide information on other available community services.
Multi-Langual Support
West Virginia provides SNAP application materials and language assistance to support non-English speakers. Translated documents and interpreter services are available through local offices and state hotlines, making the program accessible to all eligible residents. This support helps individuals and families navigate the application process more easily.
Spanish
Chinese (Mandarin)
Arabic
Vietnamese
Manage your SNAP Benefits and Get Cashback with Benny
The Benny app helps you manage your SNAP benefits by showing your real-time EBT balance and transaction history. This makes it easier to track your spending and know exactly how much you have available for groceries.
You can also earn cash back on eligible grocery purchases at stores like Walmart, Target, 7-Eleven, and many more. This helps your food budget stretch further each month. Learn more about Benny.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program (SNAP) provides vital food benefits to low-income individuals and families in West Virginia, helping them purchase groceries and maintain a healthy diet.
SNAP Income Limits and Benefit Amounts in West Virginia
In West Virginia, SNAP income limits and benefit amounts are tied to federal standards, which are updated annually. For the period of October 1, 2024, to September 30, 2025, the income limits and maximum benefits are as follows:
Household Size 1: Gross Monthly Income Limit $1,632; Maximum Benefit $292
Household Size 2: Gross Monthly Income Limit $2,215; Maximum Benefit $536
Household Size 3: Gross Monthly Income Limit $2,798; Maximum Benefit $768
Household Size 4: Gross Monthly Income Limit $3,380; Maximum Benefit $975
Household Size 5: Gross Monthly Income Limit $3,963; Maximum Benefit $1,158
Household Size 6: Gross Monthly Income Limit $4,546; Maximum Benefit $1,390
Household Size 7: Gross Monthly Income Limit $5,129; Maximum Benefit $1,536
Household Size 8: Gross Monthly Income Limit $5,712; Maximum Benefit $1,756
Each additional person: Add $583 to the income limit and $220 to the maximum benefit.
Some households, such as those with elderly or disabled members, may have different income tests. For the most current information, visit the West Virginia Department of Human Services SNAP program page.
Eligibility Criteria for SNAP in West Virginia
To qualify for SNAP benefits in West Virginia, households must meet several requirements based on income, residency, citizenship, and work status.
Income Limits: Eligibility is tied to monthly income. For October 1, 2024, to September 30, 2025, the income thresholds are:
1 person: $2,321 gross, $1,255 net
2 people: $3,153 gross, $1,704 net
3 people: $3,982 gross, $2,152 net
4 people: $4,810 gross, $2,600 net
5 people: $5,641 gross, $3,049 net
6 people: $6,471 gross, $3,498 net
For each additional person, add $831 to the gross limit and $449 to the net limit.
Residency Requirements: Applicants must be residents of West Virginia and apply in the county where they live.
Citizenship Status: An applicant must be a U.S. citizen or a qualified non-citizen. All household members applying for benefits must provide or apply for a Social Security Number.
Work Requirements: Most adults aged 16-59 must register for work and accept suitable employment. Able-bodied adults without dependents (ABAWDs) aged 18-52 face a three-month time limit in a 36-month period unless they meet specific work requirements of at least 80 hours per month.
Special Conditions:
Asset Rules: Most households are exempt from an asset test. For those that are not, the limit is $2,750, or $4,250 if the household includes a member who is elderly or has a disability. The official SNAP page has more information.
Elderly or Disabled: Households with a member age 60 or over, or with a disability, are not subject to the gross income test and can deduct certain medical expenses.
Students: College students enrolled at least half-time must meet additional criteria, such as working 20 hours per week or participating in a federal work-study program.
How to Apply for SNAP Benefits in West Virginia
West Virginians can apply for SNAP benefits through several methods, including online, in-person at a local office, or by mailing a completed application form to the appropriate agency.
Online Application
The most direct way to apply is through the state's official portal. Applicants can complete and submit their entire SNAP application electronically through the West Virginia DHS website.
In-Person Application
Residents can also apply in person. Applications must be submitted at the Department of Human Services office in the county where the applicant lives. This method allows for direct assistance from staff if needed.
Mail-In Application
For those who prefer a paper application, the form can be downloaded from the DHS website. Once filled out, it should be mailed to the local county DHS office for processing.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
Special SNAP Services in West Virginia
West Virginia offers special SNAP services for specific situations, like natural disasters or summer breaks. These programs include D-SNAP, replacement benefits, Summer EBT for children, and employment training.
Disaster Supplemental Nutrition Assistance Program (D-SNAP)
D-SNAP provides temporary food aid after a federal disaster declaration. It's for households in affected counties that suffered disaster-related losses, like property damage or lost income. Even those not normally eligible for SNAP may qualify. For example, a March 2025 response covered four counties after severe flooding.
To apply, visit a temporary D-SNAP site during the brief application window announced by the West Virginia Department of Human Services. You will need a photo ID and proof of address for on-site screening. Current SNAP recipients get these benefits automatically and do not need to apply separately. Details are posted online.
Replacement SNAP Benefits For Food Lost In A Disaster
If a power outage or storm spoils food purchased with SNAP, you may be able to get replacement benefits. The USDA sometimes allows West Virginia to waive the standard 10-day reporting deadline for households in counties affected by a disaster. An April 2024 waiver was issued after severe storms.
Contact your county DoHS office or call 1-877-716-1212 during the waiver period. You must submit a form stating the value of the food lost due to the disaster. No receipts are needed. Once approved, the replacement amount is added to your EBT card.
Summer EBT (SEBT) For Children
The Summer EBT program helps families buy groceries for school-aged children when school is out. It provides a $120 benefit per eligible child. Children in households receiving SNAP, TANF, or foster care are automatically enrolled. Those getting free or reduced-price school meals also qualify.
Others may be eligible if their household income is at or below 185% of the federal poverty line, as outlined on the WVDE website. Most children get benefits automatically on a mailed SEBT card. If your family is not auto-enrolled, you must submit a Summer EBT application to your county DoHS office with proof of income.
SNAP Employment & Training (E&T)
The SNAP E&T program is a voluntary service that helps participants develop job skills. It offers classes, training, and job placement support, which can include help with transportation costs. Any SNAP recipient who is able to work can enroll.
The program can also help Able-Bodied Adults Without Dependents (ABAWDs) meet their work requirements. To enroll, ask your county DoHS worker for a referral or call the Customer Service Center at 1-877-716-1212. An E&T case manager will then help you with orientation and create a personalized employment plan. More details are available online.
How to Use Your SNAP Benefits in West Virginia
Once approved for SNAP, you need to know how to use your benefits, including what you can buy and where.
What is an EBT Card and How to Use it?
An Electronic Benefits Transfer (EBT) card is how you receive and use your SNAP benefits. It works just like a debit card. Each month, your food assistance funds are loaded onto the card, which you can then use to purchase groceries at authorized stores.
At checkout, you swipe or insert your EBT card into the terminal and enter your Personal Identification Number (PIN). The cost of eligible food items is then deducted from your SNAP account balance. The process is simple and discreet, just like any other card transaction.
What Can You Buy with SNAP Benefits?
Your EBT card is for purchasing staple food items to prepare at home. This covers a wide range of groceries that form the foundation of a healthy diet for your household. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Seeds and plants that produce food
Non-alcoholic beverages
However, there are restrictions. SNAP benefits cannot be used for non-food goods or certain prepared foods. Knowing these limitations helps avoid issues at checkout. Ineligible items include:
Beer, wine, liquor, or tobacco
Vitamins, medicines, and supplements
Hot foods ready to eat
Pet foods
Cleaning supplies or other non-food household items
Where Can You Use Your EBT Card?
You can use your EBT card at most grocery stores, supermarkets, and corner stores across West Virginia. Look for the Quest® logo or a sign indicating EBT is accepted. Many local farmers’ markets also welcome SNAP benefits, allowing you to purchase fresh, local produce.
West Virginia also allows you to use your SNAP benefits for online grocery shopping. Major retailers like Amazon and Walmart accept EBT payments for eligible food items, which can then be delivered to your home. Other local stores may also offer this option.
Download Benny for Free and Earn Cash Back on EBT
With the Benny app, you can get cash back on groceries from stores like Target, Walmart, and Dollar Tree. It also helps you save on everyday services, offering cash back for Uber and Lyft rides. It’s a simple way to make your benefits go further.
Download Benny for free. Connect your EBT card and earn cashback as you shop.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app
How to Manage Your SNAP Benefits
Managing your SNAP benefits effectively helps you make the most of your monthly food assistance. Staying on top of your balance, deposit dates, and renewal deadlines prevents any disruption in support.
EBT Deposit Schedule in West Virginia
In West Virginia, SNAP benefits are deposited onto EBT cards over the first nine days of each month. Your specific deposit date is determined by the first letter of your last name, which helps you budget for your monthly food expenses.
A - C: 1st of the month
D - G: 2nd of the month
H - K: 3rd of the month
L - O: 4th of the month
P - S: 5th of the month
T - V: 6th of the month
W - Z: 7th of the month
For a detailed breakdown, check out our guide on the EBT deposit schedule in West Virginia. It also covers common reasons why your payment might be delayed.
How to Check Your EBT Card Balance
Online Portal: Log into your state’s online EBT portal to view your current balance and transaction history.
Mobile App: The Benny app shows your real-time balance and transactions after you link your EBT card.
Phone Call: Call the toll-free customer service number on the back of your EBT card for automated balance information.
Receipts: Your remaining balance is printed on your receipt after making a purchase or a cash withdrawal at an ATM.
You can find more information on each method in our guide to the EBT Balance Check in West Virginia.
How to Renew Your SNAP Benefits
In West Virginia, you must recertify for SNAP benefits periodically, usually every six to twelve months. This process confirms your household still meets the eligibility requirements.
You will need to provide updated documents, such as recent pay stubs, proof of housing costs, and utility bills. Submitting your recertification form and documents on time prevents any gap in receiving your benefits.
EBT Customer Support in West Virginia
If you run into issues with your EBT card, like a lost or stolen card or a transaction error, knowing who to contact is important. Check out our guide on EBT customer service in West Virginia for contact details, support options, and fixes for common problems.
How to Contact EBT Customer Service in West Virginia
Customer Service Number: Call the toll-free number at 1-866-545-6502. The line is open 24/7 for automated assistance and to speak with a representative during business hours.
Report Lost or Stolen Cards: Contact customer service immediately to report a lost, stolen, or damaged card. This will deactivate your old card and a replacement will be sent to you.
PIN Management: You can select or change your Personal Identification Number (PIN) over the phone for security.
Balance and Transaction Inquiries: Use the automated system to check your current SNAP or cash benefit balance and review your recent transaction history.
Local SNAP Office Locations and Contact Info
For in-person assistance, you can visit your local SNAP office. These offices provide direct support for your benefits application, recertification, and any questions you may have about your case.
Online Locator: Most state government websites feature a SNAP or DHHS office locator tool. Enter your zip code or city to find the nearest location, its hours, and contact information.
State Helpline: Call your state’s SNAP information hotline. An operator can provide you with the address and contact details for offices in your area and may help you schedule an appointment.
211 Service: Dial 211 to connect with a local resource specialist. They can direct you to the correct office and provide information on other available community services.
Multi-Langual Support
West Virginia provides SNAP application materials and language assistance to support non-English speakers. Translated documents and interpreter services are available through local offices and state hotlines, making the program accessible to all eligible residents. This support helps individuals and families navigate the application process more easily.
Spanish
Chinese (Mandarin)
Arabic
Vietnamese
Manage your SNAP Benefits and Get Cashback with Benny
The Benny app helps you manage your SNAP benefits by showing your real-time EBT balance and transaction history. This makes it easier to track your spending and know exactly how much you have available for groceries.
You can also earn cash back on eligible grocery purchases at stores like Walmart, Target, 7-Eleven, and many more. This helps your food budget stretch further each month. Learn more about Benny.
