SNAP Benefits in Massachusetts: How to Apply and Qualify

Find out if you qualify for SNAP in Massachusetts. See income limits, benefit amounts, and how to apply for and manage benefits.

Apr 9, 2025

Edward Cheng

Edward Cheng

SNAP Benefits in Massachusetts: How to Apply and Qualify

Find out if you qualify for SNAP in Massachusetts. See income limits, benefit amounts, and how to apply for and manage benefits.

Apr 9, 2025

Edward Cheng

Edward Cheng

SNAP Benefits in Massachusetts: How to Apply and Qualify

Find out if you qualify for SNAP in Massachusetts. See income limits, benefit amounts, and how to apply for and manage benefits.

Apr 9, 2025

Edward Cheng

Edward Cheng

SNAP Benefits in Massachusetts: How to Apply and Qualify

Find out if you qualify for SNAP in Massachusetts. See income limits, benefit amounts, and how to apply for and manage benefits.

Apr 9, 2025

Edward Cheng

Edward Cheng

SNAP Benefits in Massachusetts: How to Apply and Qualify

Find out if you qualify for SNAP in Massachusetts. See income limits, benefit amounts, and how to apply for and manage benefits.

Apr 9, 2025

Edward Cheng

Edward Cheng

SHARE

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The Supplemental Nutrition Assistance Program (SNAP) offers food benefits to low-income individuals and families in Massachusetts, helping them purchase the healthy groceries they need for their households.

SNAP Income Limits and Benefit Amounts in Massachusetts

Income limits and benefit amounts are based on federal guidelines. Massachusetts generally uses the 200% Federal Poverty Level test for income eligibility. The Department of Transitional Assistance (DTA) uses nationally set figures that are adjusted each year.

The following maximums are effective as of February 1, 2025. For the most current information, always check the official SNAP website.

  • Household of 1: Gross Monthly Income Limit of $2,608, Maximum Benefit Amount of $292.

  • Household of 2: Gross Monthly Income Limit of $3,525, Maximum Benefit Amount of $536.

  • Household of 3: Gross Monthly Income Limit of $4,442, Maximum Benefit Amount of $768.

  • Household of 4: Gross Monthly Income Limit of $5,358, Maximum Benefit Amount of $975.

  • Household of 5: Gross Monthly Income Limit of $6,275, Maximum Benefit Amount of $1,158.

  • Household of 6: Gross Monthly Income Limit of $7,192, Maximum Benefit Amount of $1,390.

  • Household of 7: Gross Monthly Income Limit of $8,108, Maximum Benefit Amount of $1,536.

  • Household of 8: Gross Monthly Income Limit of $9,025, Maximum Benefit Amount of $1,756.

  • For each additional person: Add $917 to the income limit and $220 to the maximum benefit.

Eligibility Criteria for SNAP in Massachusetts

To qualify for SNAP benefits in Massachusetts, households must meet several requirements set by the Department of Transitional Assistance (DTA).

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. Households with a member who is 60+ or has a disability are exempt from this rule but must meet a lower net income test and may have an asset limit.

  • Residency Requirements: Applicants must be residents of Massachusetts and apply through their local DTA office.

  • Citizenship Status: Benefits are available to U.S. citizens and certain qualified non-citizens, such as lawful permanent residents who meet specific criteria, refugees, and asylees. Non-citizen parents can also apply on behalf of eligible children who are U.S. citizens.

  • Work Requirements: Most adults must follow general work rules, like accepting suitable job offers. Stricter requirements apply to able-bodied adults without dependents (ABAWDs), who must work, train, or volunteer to receive benefits long-term.

  • Special Conditions: Seniors and individuals with disabilities may qualify for additional deductions and are often exempt from work rules. College students enrolled at least half-time must meet specific exemptions to be eligible.

You can find complete eligibility details and apply online through the official Massachusetts SNAP portal.

How to Apply for SNAP Benefits in Massachusetts

Massachusetts residents can apply for SNAP benefits online, in-person, or by mail. The Department of Transitional Assistance (DTA) handles all applications, which require submitting the necessary information and documents.

Online Application

The fastest way to apply is through the official Massachusetts SNAP portal. The website provides complete eligibility details and allows you to submit your application and required documents electronically.

In-Person Application

You can also apply in person at the Department of Transitional Assistance (DTA) office that serves your local area. You will need to provide proof of residency at your current address.

Application By Mail

To apply by mail, you will first need to obtain a paper application. You can typically request one from your local Department of Transitional Assistance (DTA) office to be completed and mailed.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Massachusetts

Massachusetts provides special SNAP services for residents in specific situations like emergencies or disasters. These programs offer temporary or replacement benefits to ensure households have consistent access to food.

Expedited (Emergency) SNAP

The expedited option provides a household’s first month of SNAP benefits within seven days for those needing immediate food assistance. You may qualify if your gross monthly income is under $150 and you have cash or bank assets of $100 or less.

You might also be eligible if your housing costs exceed your total income and assets, or if you are a migrant or seasonal worker with $100 or less on hand. To apply, simply submit a regular SNAP application through the state's official portal or assistance line.

The Department of Transitional Assistance (DTA) screens every new application for these criteria. If you qualify, benefits are loaded to your EBT card within seven days. A notice will list any proofs still needed for ongoing aid. More information is available on the emergency SNAP benefits page.

SNAP Household Misfortune Replacement

This program reimburses SNAP households for food purchased with benefits that was lost due to a fire, flood, extended power outage, or broken refrigerator. Up to one month of benefits can be replaced if the loss is reported within 10 days.

To request a replacement, you must complete the required form (SNAP-9B) or submit a signed statement that describes the loss. This documentation can be uploaded online via DTAConnect, mailed, faxed, or dropped off at a local DTA office.

You can also report the loss by calling the DTA Assistance Line. When uploading documents, be sure to choose the option for a replacement due to household misfortune. You can find more details in the official guidelines.

Disaster Nutrition Assistance (D-SNAP and Disaster Waivers)

Following a federally declared disaster, Massachusetts may operate Disaster SNAP (D-SNAP). This program helps households that have lost food or income due to events like severe storms or mass power outages. The USDA may also waive certain rules for regular SNAP clients.

Eligibility is limited to residents in the specific counties or addresses named in the federal approval. You must have experienced disaster-related food loss, income loss, or other expenses to qualify for this assistance. This is detailed in disaster nutrition assistance notices.

During an active approval period, DTA announces application dates and locations. Existing SNAP clients can file a replacement request, while other affected households may submit a short D-SNAP application for a one-time benefit. Deadlines and instructions are unique to each event.

Pandemic Electronic Benefit Transfer (P-EBT)

Pandemic EBT (P-EBT) was created during the COVID-19 public health emergency. It replaced free or reduced-price school and childcare meals that children missed due to pandemic-related closures or remote learning days. The program was federally funded.

Children were automatically eligible if they qualified for free school meals, attended a Community Eligibility Provision school, or were under age six and part of a SNAP household. No separate application was required for these benefits, which were issued on P-EBT or existing EBT cards.

The program ran from spring 2020 through the 2022-23 school year. Any future issuances depend on new federal authority. Families can still check their card balances online or by phone. More P-EBT information is available on the state's website.

How to Use Your SNAP Benefits in Massachusetts

After getting approved for SNAP, you'll need to know how to use your benefits, from what you can buy to where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and use your SNAP benefits. It's a plastic card that gets reloaded with your food assistance funds each month. Think of it as a dedicated debit card just for your SNAP account.

Using the card is simple. At the checkout of an authorized store, you swipe your EBT card and enter a private four-digit PIN. The cost of eligible food items is then deducted from your SNAP balance. It works just like a regular debit card transaction.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are intended for purchasing staple food items to prepare at home, ensuring your household has access to nutritious meals. This generally includes most grocery items that are meant to be taken home and prepared.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products like milk, cheese, and yogurt

  • Breads and cereals

  • Other foods such as snack foods and non-alcoholic beverages

  • Seeds and plants which produce food for the household to eat

However, there are specific restrictions. SNAP benefits cannot be used for non-food products or for foods that are sold hot and ready to eat. It is important to separate these items from your eligible groceries when checking out.

  • Beer, wine, liquor, cigarettes, or tobacco

  • Vitamins, medicines, and supplements

  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up)

  • Foods that are hot at the point of sale

  • Non-food items like pet foods, cleaning supplies, paper products, and cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most places that sell groceries. This includes major supermarkets, smaller grocery stores, and convenience stores across Massachusetts. Look for the Quest or EBT logo at store entrances or checkout lanes to confirm they accept SNAP payments.

Many farmers' markets also welcome EBT cards, allowing you to buy fresh, local produce. Some markets even offer incentive programs that can increase the value of your SNAP dollars, though this varies by location.

You can also use your benefits to shop online. Several major retailers, including Amazon and Walmart, are authorized to accept SNAP EBT for eligible grocery deliveries in Massachusetts. You just need to add your EBT card as a payment method on their websites or apps.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can make your grocery budget go further. Get cash back on your EBT purchases at stores including Target, Walmart, and Dollar Tree. You can also receive cash back from services like Uber and Lyft, helping you save on daily costs.

Download Benny for free, connect your EBT card, and begin earning cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly assistance. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's food budget.

EBT Deposit Schedule in Massachusetts

In Massachusetts, SNAP benefits are loaded onto EBT cards over the first 14 days of each month. The specific date you receive your benefits depends on the last digit of your Social Security Number. Knowing your deposit date is a big part of managing your food budget.

  • SSN ends in 0: 1st of the month

  • SSN ends in 1: 2nd of the month

  • SSN ends in 2: 4th of the month

  • SSN ends in 3: 5th of the month

  • SSN ends in 4: 7th of the month

  • SSN ends in 5: 8th of the month

  • SSN ends in 6: 10th of the month

  • SSN ends in 7: 11th of the month

  • SSN ends in 8: 13th of the month

  • SSN ends in 9: 14th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Massachusetts. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log into the DTA Connect portal with your account details to view your current balance and transaction history.

  • Benny App: Download the Benny app and link your card to see your real-time EBT balance and recent transactions.

  • Phone Call: Call the EBT customer service number located on the back of your card and follow the automated prompts.

  • ATM Receipt: Your remaining balance is printed on your receipt after making a cash withdrawal or balance inquiry at an ATM.

For additional information on each method, check our guide on the EBT Balance Check in Massachusetts.

How to Renew Your SNAP Benefits

To maintain your benefits, you must complete a recertification process periodically. The Department of Transitional Assistance (DTA) will notify you by mail when it's time to renew, which is typically every 12 to 24 months depending on your household's situation.

You will need to verify your current income, expenses, and any changes to your household. Submitting your recertification form and required documents by the deadline is the only way to prevent a gap in your monthly assistance.

EBT Customer Support in Massachusetts

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Knowing who to contact can resolve problems quickly and get you back to shopping. Check out our guide on EBT customer service in Massachusetts for contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Massachusetts

  • Phone Number: You can reach the EBT Customer Service hotline at 1-800-997-2555. The automated service is available 24 hours a day, seven days a week.

  • Services Offered: Use the hotline to report a lost or stolen card, change your PIN, or check your current balance. You can also review your last ten transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. They can help with applications, answer questions about your case, and provide other support. It's often best to call ahead to see if you need an appointment.

  • Online Locator: Use the USDA's state directory to find contact information for your state's SNAP agency. Many state websites have their own office locators.

  • Phone: Call your state's SNAP information hotline. You can ask for the address and operating hours of the office nearest to you.

Multi-Langual Support

Massachusetts provides SNAP application materials and support in various languages to assist non-English speakers. This helps residents navigate the application process and manage their benefits. You can request interpreters and translated documents when contacting the DTA or visiting a local office.

  • Spanish

  • Portuguese

  • Haitian Creole

  • Vietnamese

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a simple way to manage your SNAP benefits. It allows you to check your EBT balance and view your transaction history directly from your phone, helping you keep track of your monthly food budget.

You can also earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can help you stretch your benefits.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) offers food benefits to low-income individuals and families in Massachusetts, helping them purchase the healthy groceries they need for their households.

SNAP Income Limits and Benefit Amounts in Massachusetts

Income limits and benefit amounts are based on federal guidelines. Massachusetts generally uses the 200% Federal Poverty Level test for income eligibility. The Department of Transitional Assistance (DTA) uses nationally set figures that are adjusted each year.

The following maximums are effective as of February 1, 2025. For the most current information, always check the official SNAP website.

  • Household of 1: Gross Monthly Income Limit of $2,608, Maximum Benefit Amount of $292.

  • Household of 2: Gross Monthly Income Limit of $3,525, Maximum Benefit Amount of $536.

  • Household of 3: Gross Monthly Income Limit of $4,442, Maximum Benefit Amount of $768.

  • Household of 4: Gross Monthly Income Limit of $5,358, Maximum Benefit Amount of $975.

  • Household of 5: Gross Monthly Income Limit of $6,275, Maximum Benefit Amount of $1,158.

  • Household of 6: Gross Monthly Income Limit of $7,192, Maximum Benefit Amount of $1,390.

  • Household of 7: Gross Monthly Income Limit of $8,108, Maximum Benefit Amount of $1,536.

  • Household of 8: Gross Monthly Income Limit of $9,025, Maximum Benefit Amount of $1,756.

  • For each additional person: Add $917 to the income limit and $220 to the maximum benefit.

Eligibility Criteria for SNAP in Massachusetts

To qualify for SNAP benefits in Massachusetts, households must meet several requirements set by the Department of Transitional Assistance (DTA).

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. Households with a member who is 60+ or has a disability are exempt from this rule but must meet a lower net income test and may have an asset limit.

  • Residency Requirements: Applicants must be residents of Massachusetts and apply through their local DTA office.

  • Citizenship Status: Benefits are available to U.S. citizens and certain qualified non-citizens, such as lawful permanent residents who meet specific criteria, refugees, and asylees. Non-citizen parents can also apply on behalf of eligible children who are U.S. citizens.

  • Work Requirements: Most adults must follow general work rules, like accepting suitable job offers. Stricter requirements apply to able-bodied adults without dependents (ABAWDs), who must work, train, or volunteer to receive benefits long-term.

  • Special Conditions: Seniors and individuals with disabilities may qualify for additional deductions and are often exempt from work rules. College students enrolled at least half-time must meet specific exemptions to be eligible.

You can find complete eligibility details and apply online through the official Massachusetts SNAP portal.

How to Apply for SNAP Benefits in Massachusetts

Massachusetts residents can apply for SNAP benefits online, in-person, or by mail. The Department of Transitional Assistance (DTA) handles all applications, which require submitting the necessary information and documents.

Online Application

The fastest way to apply is through the official Massachusetts SNAP portal. The website provides complete eligibility details and allows you to submit your application and required documents electronically.

In-Person Application

You can also apply in person at the Department of Transitional Assistance (DTA) office that serves your local area. You will need to provide proof of residency at your current address.

Application By Mail

To apply by mail, you will first need to obtain a paper application. You can typically request one from your local Department of Transitional Assistance (DTA) office to be completed and mailed.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Massachusetts

Massachusetts provides special SNAP services for residents in specific situations like emergencies or disasters. These programs offer temporary or replacement benefits to ensure households have consistent access to food.

Expedited (Emergency) SNAP

The expedited option provides a household’s first month of SNAP benefits within seven days for those needing immediate food assistance. You may qualify if your gross monthly income is under $150 and you have cash or bank assets of $100 or less.

You might also be eligible if your housing costs exceed your total income and assets, or if you are a migrant or seasonal worker with $100 or less on hand. To apply, simply submit a regular SNAP application through the state's official portal or assistance line.

The Department of Transitional Assistance (DTA) screens every new application for these criteria. If you qualify, benefits are loaded to your EBT card within seven days. A notice will list any proofs still needed for ongoing aid. More information is available on the emergency SNAP benefits page.

SNAP Household Misfortune Replacement

This program reimburses SNAP households for food purchased with benefits that was lost due to a fire, flood, extended power outage, or broken refrigerator. Up to one month of benefits can be replaced if the loss is reported within 10 days.

To request a replacement, you must complete the required form (SNAP-9B) or submit a signed statement that describes the loss. This documentation can be uploaded online via DTAConnect, mailed, faxed, or dropped off at a local DTA office.

You can also report the loss by calling the DTA Assistance Line. When uploading documents, be sure to choose the option for a replacement due to household misfortune. You can find more details in the official guidelines.

Disaster Nutrition Assistance (D-SNAP and Disaster Waivers)

Following a federally declared disaster, Massachusetts may operate Disaster SNAP (D-SNAP). This program helps households that have lost food or income due to events like severe storms or mass power outages. The USDA may also waive certain rules for regular SNAP clients.

Eligibility is limited to residents in the specific counties or addresses named in the federal approval. You must have experienced disaster-related food loss, income loss, or other expenses to qualify for this assistance. This is detailed in disaster nutrition assistance notices.

During an active approval period, DTA announces application dates and locations. Existing SNAP clients can file a replacement request, while other affected households may submit a short D-SNAP application for a one-time benefit. Deadlines and instructions are unique to each event.

Pandemic Electronic Benefit Transfer (P-EBT)

Pandemic EBT (P-EBT) was created during the COVID-19 public health emergency. It replaced free or reduced-price school and childcare meals that children missed due to pandemic-related closures or remote learning days. The program was federally funded.

Children were automatically eligible if they qualified for free school meals, attended a Community Eligibility Provision school, or were under age six and part of a SNAP household. No separate application was required for these benefits, which were issued on P-EBT or existing EBT cards.

The program ran from spring 2020 through the 2022-23 school year. Any future issuances depend on new federal authority. Families can still check their card balances online or by phone. More P-EBT information is available on the state's website.

How to Use Your SNAP Benefits in Massachusetts

After getting approved for SNAP, you'll need to know how to use your benefits, from what you can buy to where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and use your SNAP benefits. It's a plastic card that gets reloaded with your food assistance funds each month. Think of it as a dedicated debit card just for your SNAP account.

Using the card is simple. At the checkout of an authorized store, you swipe your EBT card and enter a private four-digit PIN. The cost of eligible food items is then deducted from your SNAP balance. It works just like a regular debit card transaction.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are intended for purchasing staple food items to prepare at home, ensuring your household has access to nutritious meals. This generally includes most grocery items that are meant to be taken home and prepared.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products like milk, cheese, and yogurt

  • Breads and cereals

  • Other foods such as snack foods and non-alcoholic beverages

  • Seeds and plants which produce food for the household to eat

However, there are specific restrictions. SNAP benefits cannot be used for non-food products or for foods that are sold hot and ready to eat. It is important to separate these items from your eligible groceries when checking out.

  • Beer, wine, liquor, cigarettes, or tobacco

  • Vitamins, medicines, and supplements

  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up)

  • Foods that are hot at the point of sale

  • Non-food items like pet foods, cleaning supplies, paper products, and cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most places that sell groceries. This includes major supermarkets, smaller grocery stores, and convenience stores across Massachusetts. Look for the Quest or EBT logo at store entrances or checkout lanes to confirm they accept SNAP payments.

Many farmers' markets also welcome EBT cards, allowing you to buy fresh, local produce. Some markets even offer incentive programs that can increase the value of your SNAP dollars, though this varies by location.

You can also use your benefits to shop online. Several major retailers, including Amazon and Walmart, are authorized to accept SNAP EBT for eligible grocery deliveries in Massachusetts. You just need to add your EBT card as a payment method on their websites or apps.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can make your grocery budget go further. Get cash back on your EBT purchases at stores including Target, Walmart, and Dollar Tree. You can also receive cash back from services like Uber and Lyft, helping you save on daily costs.

Download Benny for free, connect your EBT card, and begin earning cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly assistance. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's food budget.

EBT Deposit Schedule in Massachusetts

In Massachusetts, SNAP benefits are loaded onto EBT cards over the first 14 days of each month. The specific date you receive your benefits depends on the last digit of your Social Security Number. Knowing your deposit date is a big part of managing your food budget.

  • SSN ends in 0: 1st of the month

  • SSN ends in 1: 2nd of the month

  • SSN ends in 2: 4th of the month

  • SSN ends in 3: 5th of the month

  • SSN ends in 4: 7th of the month

  • SSN ends in 5: 8th of the month

  • SSN ends in 6: 10th of the month

  • SSN ends in 7: 11th of the month

  • SSN ends in 8: 13th of the month

  • SSN ends in 9: 14th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Massachusetts. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log into the DTA Connect portal with your account details to view your current balance and transaction history.

  • Benny App: Download the Benny app and link your card to see your real-time EBT balance and recent transactions.

  • Phone Call: Call the EBT customer service number located on the back of your card and follow the automated prompts.

  • ATM Receipt: Your remaining balance is printed on your receipt after making a cash withdrawal or balance inquiry at an ATM.

For additional information on each method, check our guide on the EBT Balance Check in Massachusetts.

How to Renew Your SNAP Benefits

To maintain your benefits, you must complete a recertification process periodically. The Department of Transitional Assistance (DTA) will notify you by mail when it's time to renew, which is typically every 12 to 24 months depending on your household's situation.

You will need to verify your current income, expenses, and any changes to your household. Submitting your recertification form and required documents by the deadline is the only way to prevent a gap in your monthly assistance.

EBT Customer Support in Massachusetts

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Knowing who to contact can resolve problems quickly and get you back to shopping. Check out our guide on EBT customer service in Massachusetts for contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Massachusetts

  • Phone Number: You can reach the EBT Customer Service hotline at 1-800-997-2555. The automated service is available 24 hours a day, seven days a week.

  • Services Offered: Use the hotline to report a lost or stolen card, change your PIN, or check your current balance. You can also review your last ten transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. They can help with applications, answer questions about your case, and provide other support. It's often best to call ahead to see if you need an appointment.

  • Online Locator: Use the USDA's state directory to find contact information for your state's SNAP agency. Many state websites have their own office locators.

  • Phone: Call your state's SNAP information hotline. You can ask for the address and operating hours of the office nearest to you.

Multi-Langual Support

Massachusetts provides SNAP application materials and support in various languages to assist non-English speakers. This helps residents navigate the application process and manage their benefits. You can request interpreters and translated documents when contacting the DTA or visiting a local office.

  • Spanish

  • Portuguese

  • Haitian Creole

  • Vietnamese

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a simple way to manage your SNAP benefits. It allows you to check your EBT balance and view your transaction history directly from your phone, helping you keep track of your monthly food budget.

You can also earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can help you stretch your benefits.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) offers food benefits to low-income individuals and families in Massachusetts, helping them purchase the healthy groceries they need for their households.

SNAP Income Limits and Benefit Amounts in Massachusetts

Income limits and benefit amounts are based on federal guidelines. Massachusetts generally uses the 200% Federal Poverty Level test for income eligibility. The Department of Transitional Assistance (DTA) uses nationally set figures that are adjusted each year.

The following maximums are effective as of February 1, 2025. For the most current information, always check the official SNAP website.

  • Household of 1: Gross Monthly Income Limit of $2,608, Maximum Benefit Amount of $292.

  • Household of 2: Gross Monthly Income Limit of $3,525, Maximum Benefit Amount of $536.

  • Household of 3: Gross Monthly Income Limit of $4,442, Maximum Benefit Amount of $768.

  • Household of 4: Gross Monthly Income Limit of $5,358, Maximum Benefit Amount of $975.

  • Household of 5: Gross Monthly Income Limit of $6,275, Maximum Benefit Amount of $1,158.

  • Household of 6: Gross Monthly Income Limit of $7,192, Maximum Benefit Amount of $1,390.

  • Household of 7: Gross Monthly Income Limit of $8,108, Maximum Benefit Amount of $1,536.

  • Household of 8: Gross Monthly Income Limit of $9,025, Maximum Benefit Amount of $1,756.

  • For each additional person: Add $917 to the income limit and $220 to the maximum benefit.

Eligibility Criteria for SNAP in Massachusetts

To qualify for SNAP benefits in Massachusetts, households must meet several requirements set by the Department of Transitional Assistance (DTA).

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. Households with a member who is 60+ or has a disability are exempt from this rule but must meet a lower net income test and may have an asset limit.

  • Residency Requirements: Applicants must be residents of Massachusetts and apply through their local DTA office.

  • Citizenship Status: Benefits are available to U.S. citizens and certain qualified non-citizens, such as lawful permanent residents who meet specific criteria, refugees, and asylees. Non-citizen parents can also apply on behalf of eligible children who are U.S. citizens.

  • Work Requirements: Most adults must follow general work rules, like accepting suitable job offers. Stricter requirements apply to able-bodied adults without dependents (ABAWDs), who must work, train, or volunteer to receive benefits long-term.

  • Special Conditions: Seniors and individuals with disabilities may qualify for additional deductions and are often exempt from work rules. College students enrolled at least half-time must meet specific exemptions to be eligible.

You can find complete eligibility details and apply online through the official Massachusetts SNAP portal.

How to Apply for SNAP Benefits in Massachusetts

Massachusetts residents can apply for SNAP benefits online, in-person, or by mail. The Department of Transitional Assistance (DTA) handles all applications, which require submitting the necessary information and documents.

Online Application

The fastest way to apply is through the official Massachusetts SNAP portal. The website provides complete eligibility details and allows you to submit your application and required documents electronically.

In-Person Application

You can also apply in person at the Department of Transitional Assistance (DTA) office that serves your local area. You will need to provide proof of residency at your current address.

Application By Mail

To apply by mail, you will first need to obtain a paper application. You can typically request one from your local Department of Transitional Assistance (DTA) office to be completed and mailed.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Massachusetts

Massachusetts provides special SNAP services for residents in specific situations like emergencies or disasters. These programs offer temporary or replacement benefits to ensure households have consistent access to food.

Expedited (Emergency) SNAP

The expedited option provides a household’s first month of SNAP benefits within seven days for those needing immediate food assistance. You may qualify if your gross monthly income is under $150 and you have cash or bank assets of $100 or less.

You might also be eligible if your housing costs exceed your total income and assets, or if you are a migrant or seasonal worker with $100 or less on hand. To apply, simply submit a regular SNAP application through the state's official portal or assistance line.

The Department of Transitional Assistance (DTA) screens every new application for these criteria. If you qualify, benefits are loaded to your EBT card within seven days. A notice will list any proofs still needed for ongoing aid. More information is available on the emergency SNAP benefits page.

SNAP Household Misfortune Replacement

This program reimburses SNAP households for food purchased with benefits that was lost due to a fire, flood, extended power outage, or broken refrigerator. Up to one month of benefits can be replaced if the loss is reported within 10 days.

To request a replacement, you must complete the required form (SNAP-9B) or submit a signed statement that describes the loss. This documentation can be uploaded online via DTAConnect, mailed, faxed, or dropped off at a local DTA office.

You can also report the loss by calling the DTA Assistance Line. When uploading documents, be sure to choose the option for a replacement due to household misfortune. You can find more details in the official guidelines.

Disaster Nutrition Assistance (D-SNAP and Disaster Waivers)

Following a federally declared disaster, Massachusetts may operate Disaster SNAP (D-SNAP). This program helps households that have lost food or income due to events like severe storms or mass power outages. The USDA may also waive certain rules for regular SNAP clients.

Eligibility is limited to residents in the specific counties or addresses named in the federal approval. You must have experienced disaster-related food loss, income loss, or other expenses to qualify for this assistance. This is detailed in disaster nutrition assistance notices.

During an active approval period, DTA announces application dates and locations. Existing SNAP clients can file a replacement request, while other affected households may submit a short D-SNAP application for a one-time benefit. Deadlines and instructions are unique to each event.

Pandemic Electronic Benefit Transfer (P-EBT)

Pandemic EBT (P-EBT) was created during the COVID-19 public health emergency. It replaced free or reduced-price school and childcare meals that children missed due to pandemic-related closures or remote learning days. The program was federally funded.

Children were automatically eligible if they qualified for free school meals, attended a Community Eligibility Provision school, or were under age six and part of a SNAP household. No separate application was required for these benefits, which were issued on P-EBT or existing EBT cards.

The program ran from spring 2020 through the 2022-23 school year. Any future issuances depend on new federal authority. Families can still check their card balances online or by phone. More P-EBT information is available on the state's website.

How to Use Your SNAP Benefits in Massachusetts

After getting approved for SNAP, you'll need to know how to use your benefits, from what you can buy to where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and use your SNAP benefits. It's a plastic card that gets reloaded with your food assistance funds each month. Think of it as a dedicated debit card just for your SNAP account.

Using the card is simple. At the checkout of an authorized store, you swipe your EBT card and enter a private four-digit PIN. The cost of eligible food items is then deducted from your SNAP balance. It works just like a regular debit card transaction.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are intended for purchasing staple food items to prepare at home, ensuring your household has access to nutritious meals. This generally includes most grocery items that are meant to be taken home and prepared.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products like milk, cheese, and yogurt

  • Breads and cereals

  • Other foods such as snack foods and non-alcoholic beverages

  • Seeds and plants which produce food for the household to eat

However, there are specific restrictions. SNAP benefits cannot be used for non-food products or for foods that are sold hot and ready to eat. It is important to separate these items from your eligible groceries when checking out.

  • Beer, wine, liquor, cigarettes, or tobacco

  • Vitamins, medicines, and supplements

  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up)

  • Foods that are hot at the point of sale

  • Non-food items like pet foods, cleaning supplies, paper products, and cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most places that sell groceries. This includes major supermarkets, smaller grocery stores, and convenience stores across Massachusetts. Look for the Quest or EBT logo at store entrances or checkout lanes to confirm they accept SNAP payments.

Many farmers' markets also welcome EBT cards, allowing you to buy fresh, local produce. Some markets even offer incentive programs that can increase the value of your SNAP dollars, though this varies by location.

You can also use your benefits to shop online. Several major retailers, including Amazon and Walmart, are authorized to accept SNAP EBT for eligible grocery deliveries in Massachusetts. You just need to add your EBT card as a payment method on their websites or apps.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can make your grocery budget go further. Get cash back on your EBT purchases at stores including Target, Walmart, and Dollar Tree. You can also receive cash back from services like Uber and Lyft, helping you save on daily costs.

Download Benny for free, connect your EBT card, and begin earning cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly assistance. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's food budget.

EBT Deposit Schedule in Massachusetts

In Massachusetts, SNAP benefits are loaded onto EBT cards over the first 14 days of each month. The specific date you receive your benefits depends on the last digit of your Social Security Number. Knowing your deposit date is a big part of managing your food budget.

  • SSN ends in 0: 1st of the month

  • SSN ends in 1: 2nd of the month

  • SSN ends in 2: 4th of the month

  • SSN ends in 3: 5th of the month

  • SSN ends in 4: 7th of the month

  • SSN ends in 5: 8th of the month

  • SSN ends in 6: 10th of the month

  • SSN ends in 7: 11th of the month

  • SSN ends in 8: 13th of the month

  • SSN ends in 9: 14th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Massachusetts. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log into the DTA Connect portal with your account details to view your current balance and transaction history.

  • Benny App: Download the Benny app and link your card to see your real-time EBT balance and recent transactions.

  • Phone Call: Call the EBT customer service number located on the back of your card and follow the automated prompts.

  • ATM Receipt: Your remaining balance is printed on your receipt after making a cash withdrawal or balance inquiry at an ATM.

For additional information on each method, check our guide on the EBT Balance Check in Massachusetts.

How to Renew Your SNAP Benefits

To maintain your benefits, you must complete a recertification process periodically. The Department of Transitional Assistance (DTA) will notify you by mail when it's time to renew, which is typically every 12 to 24 months depending on your household's situation.

You will need to verify your current income, expenses, and any changes to your household. Submitting your recertification form and required documents by the deadline is the only way to prevent a gap in your monthly assistance.

EBT Customer Support in Massachusetts

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Knowing who to contact can resolve problems quickly and get you back to shopping. Check out our guide on EBT customer service in Massachusetts for contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Massachusetts

  • Phone Number: You can reach the EBT Customer Service hotline at 1-800-997-2555. The automated service is available 24 hours a day, seven days a week.

  • Services Offered: Use the hotline to report a lost or stolen card, change your PIN, or check your current balance. You can also review your last ten transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. They can help with applications, answer questions about your case, and provide other support. It's often best to call ahead to see if you need an appointment.

  • Online Locator: Use the USDA's state directory to find contact information for your state's SNAP agency. Many state websites have their own office locators.

  • Phone: Call your state's SNAP information hotline. You can ask for the address and operating hours of the office nearest to you.

Multi-Langual Support

Massachusetts provides SNAP application materials and support in various languages to assist non-English speakers. This helps residents navigate the application process and manage their benefits. You can request interpreters and translated documents when contacting the DTA or visiting a local office.

  • Spanish

  • Portuguese

  • Haitian Creole

  • Vietnamese

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a simple way to manage your SNAP benefits. It allows you to check your EBT balance and view your transaction history directly from your phone, helping you keep track of your monthly food budget.

You can also earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can help you stretch your benefits.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) offers food benefits to low-income individuals and families in Massachusetts, helping them purchase the healthy groceries they need for their households.

SNAP Income Limits and Benefit Amounts in Massachusetts

Income limits and benefit amounts are based on federal guidelines. Massachusetts generally uses the 200% Federal Poverty Level test for income eligibility. The Department of Transitional Assistance (DTA) uses nationally set figures that are adjusted each year.

The following maximums are effective as of February 1, 2025. For the most current information, always check the official SNAP website.

  • Household of 1: Gross Monthly Income Limit of $2,608, Maximum Benefit Amount of $292.

  • Household of 2: Gross Monthly Income Limit of $3,525, Maximum Benefit Amount of $536.

  • Household of 3: Gross Monthly Income Limit of $4,442, Maximum Benefit Amount of $768.

  • Household of 4: Gross Monthly Income Limit of $5,358, Maximum Benefit Amount of $975.

  • Household of 5: Gross Monthly Income Limit of $6,275, Maximum Benefit Amount of $1,158.

  • Household of 6: Gross Monthly Income Limit of $7,192, Maximum Benefit Amount of $1,390.

  • Household of 7: Gross Monthly Income Limit of $8,108, Maximum Benefit Amount of $1,536.

  • Household of 8: Gross Monthly Income Limit of $9,025, Maximum Benefit Amount of $1,756.

  • For each additional person: Add $917 to the income limit and $220 to the maximum benefit.

Eligibility Criteria for SNAP in Massachusetts

To qualify for SNAP benefits in Massachusetts, households must meet several requirements set by the Department of Transitional Assistance (DTA).

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. Households with a member who is 60+ or has a disability are exempt from this rule but must meet a lower net income test and may have an asset limit.

  • Residency Requirements: Applicants must be residents of Massachusetts and apply through their local DTA office.

  • Citizenship Status: Benefits are available to U.S. citizens and certain qualified non-citizens, such as lawful permanent residents who meet specific criteria, refugees, and asylees. Non-citizen parents can also apply on behalf of eligible children who are U.S. citizens.

  • Work Requirements: Most adults must follow general work rules, like accepting suitable job offers. Stricter requirements apply to able-bodied adults without dependents (ABAWDs), who must work, train, or volunteer to receive benefits long-term.

  • Special Conditions: Seniors and individuals with disabilities may qualify for additional deductions and are often exempt from work rules. College students enrolled at least half-time must meet specific exemptions to be eligible.

You can find complete eligibility details and apply online through the official Massachusetts SNAP portal.

How to Apply for SNAP Benefits in Massachusetts

Massachusetts residents can apply for SNAP benefits online, in-person, or by mail. The Department of Transitional Assistance (DTA) handles all applications, which require submitting the necessary information and documents.

Online Application

The fastest way to apply is through the official Massachusetts SNAP portal. The website provides complete eligibility details and allows you to submit your application and required documents electronically.

In-Person Application

You can also apply in person at the Department of Transitional Assistance (DTA) office that serves your local area. You will need to provide proof of residency at your current address.

Application By Mail

To apply by mail, you will first need to obtain a paper application. You can typically request one from your local Department of Transitional Assistance (DTA) office to be completed and mailed.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Massachusetts

Massachusetts provides special SNAP services for residents in specific situations like emergencies or disasters. These programs offer temporary or replacement benefits to ensure households have consistent access to food.

Expedited (Emergency) SNAP

The expedited option provides a household’s first month of SNAP benefits within seven days for those needing immediate food assistance. You may qualify if your gross monthly income is under $150 and you have cash or bank assets of $100 or less.

You might also be eligible if your housing costs exceed your total income and assets, or if you are a migrant or seasonal worker with $100 or less on hand. To apply, simply submit a regular SNAP application through the state's official portal or assistance line.

The Department of Transitional Assistance (DTA) screens every new application for these criteria. If you qualify, benefits are loaded to your EBT card within seven days. A notice will list any proofs still needed for ongoing aid. More information is available on the emergency SNAP benefits page.

SNAP Household Misfortune Replacement

This program reimburses SNAP households for food purchased with benefits that was lost due to a fire, flood, extended power outage, or broken refrigerator. Up to one month of benefits can be replaced if the loss is reported within 10 days.

To request a replacement, you must complete the required form (SNAP-9B) or submit a signed statement that describes the loss. This documentation can be uploaded online via DTAConnect, mailed, faxed, or dropped off at a local DTA office.

You can also report the loss by calling the DTA Assistance Line. When uploading documents, be sure to choose the option for a replacement due to household misfortune. You can find more details in the official guidelines.

Disaster Nutrition Assistance (D-SNAP and Disaster Waivers)

Following a federally declared disaster, Massachusetts may operate Disaster SNAP (D-SNAP). This program helps households that have lost food or income due to events like severe storms or mass power outages. The USDA may also waive certain rules for regular SNAP clients.

Eligibility is limited to residents in the specific counties or addresses named in the federal approval. You must have experienced disaster-related food loss, income loss, or other expenses to qualify for this assistance. This is detailed in disaster nutrition assistance notices.

During an active approval period, DTA announces application dates and locations. Existing SNAP clients can file a replacement request, while other affected households may submit a short D-SNAP application for a one-time benefit. Deadlines and instructions are unique to each event.

Pandemic Electronic Benefit Transfer (P-EBT)

Pandemic EBT (P-EBT) was created during the COVID-19 public health emergency. It replaced free or reduced-price school and childcare meals that children missed due to pandemic-related closures or remote learning days. The program was federally funded.

Children were automatically eligible if they qualified for free school meals, attended a Community Eligibility Provision school, or were under age six and part of a SNAP household. No separate application was required for these benefits, which were issued on P-EBT or existing EBT cards.

The program ran from spring 2020 through the 2022-23 school year. Any future issuances depend on new federal authority. Families can still check their card balances online or by phone. More P-EBT information is available on the state's website.

How to Use Your SNAP Benefits in Massachusetts

After getting approved for SNAP, you'll need to know how to use your benefits, from what you can buy to where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and use your SNAP benefits. It's a plastic card that gets reloaded with your food assistance funds each month. Think of it as a dedicated debit card just for your SNAP account.

Using the card is simple. At the checkout of an authorized store, you swipe your EBT card and enter a private four-digit PIN. The cost of eligible food items is then deducted from your SNAP balance. It works just like a regular debit card transaction.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are intended for purchasing staple food items to prepare at home, ensuring your household has access to nutritious meals. This generally includes most grocery items that are meant to be taken home and prepared.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products like milk, cheese, and yogurt

  • Breads and cereals

  • Other foods such as snack foods and non-alcoholic beverages

  • Seeds and plants which produce food for the household to eat

However, there are specific restrictions. SNAP benefits cannot be used for non-food products or for foods that are sold hot and ready to eat. It is important to separate these items from your eligible groceries when checking out.

  • Beer, wine, liquor, cigarettes, or tobacco

  • Vitamins, medicines, and supplements

  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up)

  • Foods that are hot at the point of sale

  • Non-food items like pet foods, cleaning supplies, paper products, and cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most places that sell groceries. This includes major supermarkets, smaller grocery stores, and convenience stores across Massachusetts. Look for the Quest or EBT logo at store entrances or checkout lanes to confirm they accept SNAP payments.

Many farmers' markets also welcome EBT cards, allowing you to buy fresh, local produce. Some markets even offer incentive programs that can increase the value of your SNAP dollars, though this varies by location.

You can also use your benefits to shop online. Several major retailers, including Amazon and Walmart, are authorized to accept SNAP EBT for eligible grocery deliveries in Massachusetts. You just need to add your EBT card as a payment method on their websites or apps.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can make your grocery budget go further. Get cash back on your EBT purchases at stores including Target, Walmart, and Dollar Tree. You can also receive cash back from services like Uber and Lyft, helping you save on daily costs.

Download Benny for free, connect your EBT card, and begin earning cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly assistance. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's food budget.

EBT Deposit Schedule in Massachusetts

In Massachusetts, SNAP benefits are loaded onto EBT cards over the first 14 days of each month. The specific date you receive your benefits depends on the last digit of your Social Security Number. Knowing your deposit date is a big part of managing your food budget.

  • SSN ends in 0: 1st of the month

  • SSN ends in 1: 2nd of the month

  • SSN ends in 2: 4th of the month

  • SSN ends in 3: 5th of the month

  • SSN ends in 4: 7th of the month

  • SSN ends in 5: 8th of the month

  • SSN ends in 6: 10th of the month

  • SSN ends in 7: 11th of the month

  • SSN ends in 8: 13th of the month

  • SSN ends in 9: 14th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Massachusetts. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log into the DTA Connect portal with your account details to view your current balance and transaction history.

  • Benny App: Download the Benny app and link your card to see your real-time EBT balance and recent transactions.

  • Phone Call: Call the EBT customer service number located on the back of your card and follow the automated prompts.

  • ATM Receipt: Your remaining balance is printed on your receipt after making a cash withdrawal or balance inquiry at an ATM.

For additional information on each method, check our guide on the EBT Balance Check in Massachusetts.

How to Renew Your SNAP Benefits

To maintain your benefits, you must complete a recertification process periodically. The Department of Transitional Assistance (DTA) will notify you by mail when it's time to renew, which is typically every 12 to 24 months depending on your household's situation.

You will need to verify your current income, expenses, and any changes to your household. Submitting your recertification form and required documents by the deadline is the only way to prevent a gap in your monthly assistance.

EBT Customer Support in Massachusetts

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Knowing who to contact can resolve problems quickly and get you back to shopping. Check out our guide on EBT customer service in Massachusetts for contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Massachusetts

  • Phone Number: You can reach the EBT Customer Service hotline at 1-800-997-2555. The automated service is available 24 hours a day, seven days a week.

  • Services Offered: Use the hotline to report a lost or stolen card, change your PIN, or check your current balance. You can also review your last ten transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. They can help with applications, answer questions about your case, and provide other support. It's often best to call ahead to see if you need an appointment.

  • Online Locator: Use the USDA's state directory to find contact information for your state's SNAP agency. Many state websites have their own office locators.

  • Phone: Call your state's SNAP information hotline. You can ask for the address and operating hours of the office nearest to you.

Multi-Langual Support

Massachusetts provides SNAP application materials and support in various languages to assist non-English speakers. This helps residents navigate the application process and manage their benefits. You can request interpreters and translated documents when contacting the DTA or visiting a local office.

  • Spanish

  • Portuguese

  • Haitian Creole

  • Vietnamese

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a simple way to manage your SNAP benefits. It allows you to check your EBT balance and view your transaction history directly from your phone, helping you keep track of your monthly food budget.

You can also earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can help you stretch your benefits.

Frequently Asked Questions

SHARE

The Supplemental Nutrition Assistance Program (SNAP) offers food benefits to low-income individuals and families in Massachusetts, helping them purchase the healthy groceries they need for their households.

SNAP Income Limits and Benefit Amounts in Massachusetts

Income limits and benefit amounts are based on federal guidelines. Massachusetts generally uses the 200% Federal Poverty Level test for income eligibility. The Department of Transitional Assistance (DTA) uses nationally set figures that are adjusted each year.

The following maximums are effective as of February 1, 2025. For the most current information, always check the official SNAP website.

  • Household of 1: Gross Monthly Income Limit of $2,608, Maximum Benefit Amount of $292.

  • Household of 2: Gross Monthly Income Limit of $3,525, Maximum Benefit Amount of $536.

  • Household of 3: Gross Monthly Income Limit of $4,442, Maximum Benefit Amount of $768.

  • Household of 4: Gross Monthly Income Limit of $5,358, Maximum Benefit Amount of $975.

  • Household of 5: Gross Monthly Income Limit of $6,275, Maximum Benefit Amount of $1,158.

  • Household of 6: Gross Monthly Income Limit of $7,192, Maximum Benefit Amount of $1,390.

  • Household of 7: Gross Monthly Income Limit of $8,108, Maximum Benefit Amount of $1,536.

  • Household of 8: Gross Monthly Income Limit of $9,025, Maximum Benefit Amount of $1,756.

  • For each additional person: Add $917 to the income limit and $220 to the maximum benefit.

Eligibility Criteria for SNAP in Massachusetts

To qualify for SNAP benefits in Massachusetts, households must meet several requirements set by the Department of Transitional Assistance (DTA).

  • Income Limits: Most households must have a gross monthly income at or below 200% of the federal poverty level. Households with a member who is 60+ or has a disability are exempt from this rule but must meet a lower net income test and may have an asset limit.

  • Residency Requirements: Applicants must be residents of Massachusetts and apply through their local DTA office.

  • Citizenship Status: Benefits are available to U.S. citizens and certain qualified non-citizens, such as lawful permanent residents who meet specific criteria, refugees, and asylees. Non-citizen parents can also apply on behalf of eligible children who are U.S. citizens.

  • Work Requirements: Most adults must follow general work rules, like accepting suitable job offers. Stricter requirements apply to able-bodied adults without dependents (ABAWDs), who must work, train, or volunteer to receive benefits long-term.

  • Special Conditions: Seniors and individuals with disabilities may qualify for additional deductions and are often exempt from work rules. College students enrolled at least half-time must meet specific exemptions to be eligible.

You can find complete eligibility details and apply online through the official Massachusetts SNAP portal.

How to Apply for SNAP Benefits in Massachusetts

Massachusetts residents can apply for SNAP benefits online, in-person, or by mail. The Department of Transitional Assistance (DTA) handles all applications, which require submitting the necessary information and documents.

Online Application

The fastest way to apply is through the official Massachusetts SNAP portal. The website provides complete eligibility details and allows you to submit your application and required documents electronically.

In-Person Application

You can also apply in person at the Department of Transitional Assistance (DTA) office that serves your local area. You will need to provide proof of residency at your current address.

Application By Mail

To apply by mail, you will first need to obtain a paper application. You can typically request one from your local Department of Transitional Assistance (DTA) office to be completed and mailed.

Check Your EBT Balance & Get Cash Back on SNAP

Download the app

Special SNAP Services in Massachusetts

Massachusetts provides special SNAP services for residents in specific situations like emergencies or disasters. These programs offer temporary or replacement benefits to ensure households have consistent access to food.

Expedited (Emergency) SNAP

The expedited option provides a household’s first month of SNAP benefits within seven days for those needing immediate food assistance. You may qualify if your gross monthly income is under $150 and you have cash or bank assets of $100 or less.

You might also be eligible if your housing costs exceed your total income and assets, or if you are a migrant or seasonal worker with $100 or less on hand. To apply, simply submit a regular SNAP application through the state's official portal or assistance line.

The Department of Transitional Assistance (DTA) screens every new application for these criteria. If you qualify, benefits are loaded to your EBT card within seven days. A notice will list any proofs still needed for ongoing aid. More information is available on the emergency SNAP benefits page.

SNAP Household Misfortune Replacement

This program reimburses SNAP households for food purchased with benefits that was lost due to a fire, flood, extended power outage, or broken refrigerator. Up to one month of benefits can be replaced if the loss is reported within 10 days.

To request a replacement, you must complete the required form (SNAP-9B) or submit a signed statement that describes the loss. This documentation can be uploaded online via DTAConnect, mailed, faxed, or dropped off at a local DTA office.

You can also report the loss by calling the DTA Assistance Line. When uploading documents, be sure to choose the option for a replacement due to household misfortune. You can find more details in the official guidelines.

Disaster Nutrition Assistance (D-SNAP and Disaster Waivers)

Following a federally declared disaster, Massachusetts may operate Disaster SNAP (D-SNAP). This program helps households that have lost food or income due to events like severe storms or mass power outages. The USDA may also waive certain rules for regular SNAP clients.

Eligibility is limited to residents in the specific counties or addresses named in the federal approval. You must have experienced disaster-related food loss, income loss, or other expenses to qualify for this assistance. This is detailed in disaster nutrition assistance notices.

During an active approval period, DTA announces application dates and locations. Existing SNAP clients can file a replacement request, while other affected households may submit a short D-SNAP application for a one-time benefit. Deadlines and instructions are unique to each event.

Pandemic Electronic Benefit Transfer (P-EBT)

Pandemic EBT (P-EBT) was created during the COVID-19 public health emergency. It replaced free or reduced-price school and childcare meals that children missed due to pandemic-related closures or remote learning days. The program was federally funded.

Children were automatically eligible if they qualified for free school meals, attended a Community Eligibility Provision school, or were under age six and part of a SNAP household. No separate application was required for these benefits, which were issued on P-EBT or existing EBT cards.

The program ran from spring 2020 through the 2022-23 school year. Any future issuances depend on new federal authority. Families can still check their card balances online or by phone. More P-EBT information is available on the state's website.

How to Use Your SNAP Benefits in Massachusetts

After getting approved for SNAP, you'll need to know how to use your benefits, from what you can buy to where.

What is an EBT Card and How to Use it?

An Electronic Benefit Transfer (EBT) card is how you receive and use your SNAP benefits. It's a plastic card that gets reloaded with your food assistance funds each month. Think of it as a dedicated debit card just for your SNAP account.

Using the card is simple. At the checkout of an authorized store, you swipe your EBT card and enter a private four-digit PIN. The cost of eligible food items is then deducted from your SNAP balance. It works just like a regular debit card transaction.

What Can You Buy with SNAP Benefits?

Your SNAP benefits are intended for purchasing staple food items to prepare at home, ensuring your household has access to nutritious meals. This generally includes most grocery items that are meant to be taken home and prepared.

  • Fruits and vegetables

  • Meat, poultry, and fish

  • Dairy products like milk, cheese, and yogurt

  • Breads and cereals

  • Other foods such as snack foods and non-alcoholic beverages

  • Seeds and plants which produce food for the household to eat

However, there are specific restrictions. SNAP benefits cannot be used for non-food products or for foods that are sold hot and ready to eat. It is important to separate these items from your eligible groceries when checking out.

  • Beer, wine, liquor, cigarettes, or tobacco

  • Vitamins, medicines, and supplements

  • Live animals (except shellfish, fish removed from water, and animals slaughtered prior to pick-up)

  • Foods that are hot at the point of sale

  • Non-food items like pet foods, cleaning supplies, paper products, and cosmetics

Where Can You Use Your EBT Card?

Your EBT card is accepted at most places that sell groceries. This includes major supermarkets, smaller grocery stores, and convenience stores across Massachusetts. Look for the Quest or EBT logo at store entrances or checkout lanes to confirm they accept SNAP payments.

Many farmers' markets also welcome EBT cards, allowing you to buy fresh, local produce. Some markets even offer incentive programs that can increase the value of your SNAP dollars, though this varies by location.

You can also use your benefits to shop online. Several major retailers, including Amazon and Walmart, are authorized to accept SNAP EBT for eligible grocery deliveries in Massachusetts. You just need to add your EBT card as a payment method on their websites or apps.

Download Benny for Free and Earn Cash Back on EBT

With the Benny app, you can make your grocery budget go further. Get cash back on your EBT purchases at stores including Target, Walmart, and Dollar Tree. You can also receive cash back from services like Uber and Lyft, helping you save on daily costs.

Download Benny for free, connect your EBT card, and begin earning cashback as you shop.

Check Your EBT Balance & Get Cash Back on SNAP

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How to Manage Your SNAP Benefits

Managing your SNAP benefits helps you make the most of your monthly assistance. Knowing your balance, deposit schedule, and renewal dates puts you in control of your household's food budget.

EBT Deposit Schedule in Massachusetts

In Massachusetts, SNAP benefits are loaded onto EBT cards over the first 14 days of each month. The specific date you receive your benefits depends on the last digit of your Social Security Number. Knowing your deposit date is a big part of managing your food budget.

  • SSN ends in 0: 1st of the month

  • SSN ends in 1: 2nd of the month

  • SSN ends in 2: 4th of the month

  • SSN ends in 3: 5th of the month

  • SSN ends in 4: 7th of the month

  • SSN ends in 5: 8th of the month

  • SSN ends in 6: 10th of the month

  • SSN ends in 7: 11th of the month

  • SSN ends in 8: 13th of the month

  • SSN ends in 9: 14th of the month

For a detailed breakdown, check out our guide on the EBT deposit schedule in Massachusetts. It also covers common reasons why your payment might be delayed.

How to Check Your EBT Card Balance

  • Online Portal: Log into the DTA Connect portal with your account details to view your current balance and transaction history.

  • Benny App: Download the Benny app and link your card to see your real-time EBT balance and recent transactions.

  • Phone Call: Call the EBT customer service number located on the back of your card and follow the automated prompts.

  • ATM Receipt: Your remaining balance is printed on your receipt after making a cash withdrawal or balance inquiry at an ATM.

For additional information on each method, check our guide on the EBT Balance Check in Massachusetts.

How to Renew Your SNAP Benefits

To maintain your benefits, you must complete a recertification process periodically. The Department of Transitional Assistance (DTA) will notify you by mail when it's time to renew, which is typically every 12 to 24 months depending on your household's situation.

You will need to verify your current income, expenses, and any changes to your household. Submitting your recertification form and required documents by the deadline is the only way to prevent a gap in your monthly assistance.

EBT Customer Support in Massachusetts

If you run into issues with your EBT card, like a lost card or a transaction error, help is available. Knowing who to contact can resolve problems quickly and get you back to shopping. Check out our guide on EBT customer service in Massachusetts for contact details, support options, and fixes for common issues.

How to Contact EBT Customer Service in Massachusetts

  • Phone Number: You can reach the EBT Customer Service hotline at 1-800-997-2555. The automated service is available 24 hours a day, seven days a week.

  • Services Offered: Use the hotline to report a lost or stolen card, change your PIN, or check your current balance. You can also review your last ten transactions.

Local SNAP Office Locations and Contact Info

For in-person assistance, you can visit your local SNAP office. They can help with applications, answer questions about your case, and provide other support. It's often best to call ahead to see if you need an appointment.

  • Online Locator: Use the USDA's state directory to find contact information for your state's SNAP agency. Many state websites have their own office locators.

  • Phone: Call your state's SNAP information hotline. You can ask for the address and operating hours of the office nearest to you.

Multi-Langual Support

Massachusetts provides SNAP application materials and support in various languages to assist non-English speakers. This helps residents navigate the application process and manage their benefits. You can request interpreters and translated documents when contacting the DTA or visiting a local office.

  • Spanish

  • Portuguese

  • Haitian Creole

  • Vietnamese

Manage your SNAP Benefits and Get Cashback with Benny

The Benny app offers a simple way to manage your SNAP benefits. It allows you to check your EBT balance and view your transaction history directly from your phone, helping you keep track of your monthly food budget.

You can also earn cash back on groceries and other purchases at stores like Walmart, Target, and 7-Eleven. Learn more about Benny to see how it can help you stretch your benefits.

Frequently Asked Questions

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.

Start saving with Benny today

Get more from your EBT card—Benny helps you save money, earn rewards, and shop smarter.