5 Ways to Check Your Wyoming EBT Balance
Quickly check your Wyoming EBT balance online, by phone, or with the Benny app using these simple step-by-step instructions.
Oct 1, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Quickly check your Wyoming EBT balance online, by phone, or with the Benny app using these simple step-by-step instructions.
Oct 1, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Quickly check your Wyoming EBT balance online, by phone, or with the Benny app using these simple step-by-step instructions.
Oct 1, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Quickly check your Wyoming EBT balance online, by phone, or with the Benny app using these simple step-by-step instructions.
Oct 1, 2025
Edward Cheng
5 Ways to Check Your Wyoming EBT Balance
Quickly check your Wyoming EBT balance online, by phone, or with the Benny app using these simple step-by-step instructions.
Oct 1, 2025
Edward Cheng
SHARE
ON THIS PAGE
Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Keeping track of your available funds is important for managing your household budget and avoiding a shortage when you need it most.
This guide explains the different ways to check your Wyoming EBT balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Wyoming
You can check your Wyoming EBT card balance in several ways. These include logging into the official ebtEDGE online portal, using the Benny mobile app, or calling the state’s toll-free customer service number. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM for your EBT Cash account.
1. Check Online via ebtEDGE
Accessing your account information online is a straightforward way to see your current balances.
Go to the ebtEDGE website and choose “Cardholder Login.”
Create an account or log in with your existing credentials.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to view your current SNAP and EBT Cash balances.
2. Use the Benny Mobile App
Using the Benny app is another convenient method for checking your funds on the go.
Download the Benny app for your Android or iOS device.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app, and your balance will refresh automatically.
The app also allows you to earn cashback on eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
Calling the automated phone line gives you quick access to your account details.
Dial the toll-free number at 1-877-290-9401.
Choose your preferred language. Support is available in English, Spanish, Mandarin, and Vietnamese, with a full list of languages also offered.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your balance or have it sent to you via text message.
4. Review Your Last Receipt
Checking your most recent store or farmer's market receipt is a simple way to confirm your remaining funds.
After you make a purchase with your EBT card, your remaining SNAP and EBT Cash balances are automatically printed near the bottom of the receipt.
5. Perform an ATM Balance Inquiry
Using an ATM allows you to check the balance of your EBT Cash account. This method does not show your SNAP balance.
Insert your EBT card into an ATM that displays the Quest, STAR, or Plus logo.
Enter your PIN.
Select the “Balance Inquiry” option.
Choose “Checking” to see your EBT Cash balance, which will appear on-screen or on a printed receipt.
To avoid fees, use a surcharge-free ATM. You can find one using an Allpoint ATM locator. To check your SNAP balance, you can use the Benny app or log in to the ebtEDGE portal.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Wyoming, it is important to recognize the different forms these scams can take. Knowing how thieves operate allows you to protect your benefits and act quickly if they are compromised.
How EBT Benefits Are Stolen
Thieves use skimming devices on checkout PIN pads to clone card data. Fraud also occurs through smishing texts or spoofed calls from fake agencies asking for your card number and PIN. Scammers may also create fake EBT websites or social media pages to steal your login credentials through malicious links.
What To Do If Your Benefits Are Stolen
Wyoming can replace SNAP benefits stolen between October 1, 2022, and December 20, 2024, if reported within 30 days. This federal reimbursement authority expires after December 20, 2024. To file a claim:
Call EBT Customer Service at 877-290-9401 or visit the DFS.
Request a new card and choose a new PIN.
EBT Cash benefits are not eligible for this replacement.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might encounter other issues with your EBT card. Here are a few common problems and the steps you can take to resolve them quickly and efficiently.
Card Declined When You Travel
If you travel to certain states like California, Nevada, or New York, you may find your Wyoming EBT card is declined. This happens because of an automatic fraud-prevention system that blocks transactions in several high-fraud states, a policy detailed on the benefit information page.
Call the EBT help line at 877-290-9401 before or during your trip to request a temporary travel override.
You will need to verify your identity with your date of birth and the last four digits of your Social Security Number.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This is an anti-fraud measure that assumes someone may be trying to guess your code.
Wait until after midnight for the lock to automatically reset.
If you have forgotten your PIN, call EBT Customer Service at 877-290-9401 or log in to the ebtEDGE portal to create a new one.
Benefits Not Loaded on Time
SNAP benefits are issued in Wyoming between the 1st and 4th of each month, based on the first letter of your last name. A weekend or federal holiday falling on your deposit date can delay the funds until the next business day. Occasional system maintenance can also affect processing times.
First, confirm your exact issuance date from your approval notice or by calling DFS.
Check your balance before you go shopping. You can see your real-time EBT balance by downloading the Benny mobile app. Other options include using the ebtEDGE website or calling the number on the back of your card.
If your funds are still missing by noon on the following business day, contact your county DFS office to check for any issues with your account.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that allows you to track your EBT balance in real time and receive cash back on eligible purchases from stores such as Walmart, Target, Kroger, and Costco. To begin using the app, simply link your EBT card. Once you've made a purchase, scan your receipt with Benny to get cashback for any SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Keeping track of your available funds is important for managing your household budget and avoiding a shortage when you need it most.
This guide explains the different ways to check your Wyoming EBT balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Wyoming
You can check your Wyoming EBT card balance in several ways. These include logging into the official ebtEDGE online portal, using the Benny mobile app, or calling the state’s toll-free customer service number. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM for your EBT Cash account.
1. Check Online via ebtEDGE
Accessing your account information online is a straightforward way to see your current balances.
Go to the ebtEDGE website and choose “Cardholder Login.”
Create an account or log in with your existing credentials.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to view your current SNAP and EBT Cash balances.
2. Use the Benny Mobile App
Using the Benny app is another convenient method for checking your funds on the go.
Download the Benny app for your Android or iOS device.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app, and your balance will refresh automatically.
The app also allows you to earn cashback on eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
Calling the automated phone line gives you quick access to your account details.
Dial the toll-free number at 1-877-290-9401.
Choose your preferred language. Support is available in English, Spanish, Mandarin, and Vietnamese, with a full list of languages also offered.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your balance or have it sent to you via text message.
4. Review Your Last Receipt
Checking your most recent store or farmer's market receipt is a simple way to confirm your remaining funds.
After you make a purchase with your EBT card, your remaining SNAP and EBT Cash balances are automatically printed near the bottom of the receipt.
5. Perform an ATM Balance Inquiry
Using an ATM allows you to check the balance of your EBT Cash account. This method does not show your SNAP balance.
Insert your EBT card into an ATM that displays the Quest, STAR, or Plus logo.
Enter your PIN.
Select the “Balance Inquiry” option.
Choose “Checking” to see your EBT Cash balance, which will appear on-screen or on a printed receipt.
To avoid fees, use a surcharge-free ATM. You can find one using an Allpoint ATM locator. To check your SNAP balance, you can use the Benny app or log in to the ebtEDGE portal.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Wyoming, it is important to recognize the different forms these scams can take. Knowing how thieves operate allows you to protect your benefits and act quickly if they are compromised.
How EBT Benefits Are Stolen
Thieves use skimming devices on checkout PIN pads to clone card data. Fraud also occurs through smishing texts or spoofed calls from fake agencies asking for your card number and PIN. Scammers may also create fake EBT websites or social media pages to steal your login credentials through malicious links.
What To Do If Your Benefits Are Stolen
Wyoming can replace SNAP benefits stolen between October 1, 2022, and December 20, 2024, if reported within 30 days. This federal reimbursement authority expires after December 20, 2024. To file a claim:
Call EBT Customer Service at 877-290-9401 or visit the DFS.
Request a new card and choose a new PIN.
EBT Cash benefits are not eligible for this replacement.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might encounter other issues with your EBT card. Here are a few common problems and the steps you can take to resolve them quickly and efficiently.
Card Declined When You Travel
If you travel to certain states like California, Nevada, or New York, you may find your Wyoming EBT card is declined. This happens because of an automatic fraud-prevention system that blocks transactions in several high-fraud states, a policy detailed on the benefit information page.
Call the EBT help line at 877-290-9401 before or during your trip to request a temporary travel override.
You will need to verify your identity with your date of birth and the last four digits of your Social Security Number.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This is an anti-fraud measure that assumes someone may be trying to guess your code.
Wait until after midnight for the lock to automatically reset.
If you have forgotten your PIN, call EBT Customer Service at 877-290-9401 or log in to the ebtEDGE portal to create a new one.
Benefits Not Loaded on Time
SNAP benefits are issued in Wyoming between the 1st and 4th of each month, based on the first letter of your last name. A weekend or federal holiday falling on your deposit date can delay the funds until the next business day. Occasional system maintenance can also affect processing times.
First, confirm your exact issuance date from your approval notice or by calling DFS.
Check your balance before you go shopping. You can see your real-time EBT balance by downloading the Benny mobile app. Other options include using the ebtEDGE website or calling the number on the back of your card.
If your funds are still missing by noon on the following business day, contact your county DFS office to check for any issues with your account.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that allows you to track your EBT balance in real time and receive cash back on eligible purchases from stores such as Walmart, Target, Kroger, and Costco. To begin using the app, simply link your EBT card. Once you've made a purchase, scan your receipt with Benny to get cashback for any SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Keeping track of your available funds is important for managing your household budget and avoiding a shortage when you need it most.
This guide explains the different ways to check your Wyoming EBT balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Wyoming
You can check your Wyoming EBT card balance in several ways. These include logging into the official ebtEDGE online portal, using the Benny mobile app, or calling the state’s toll-free customer service number. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM for your EBT Cash account.
1. Check Online via ebtEDGE
Accessing your account information online is a straightforward way to see your current balances.
Go to the ebtEDGE website and choose “Cardholder Login.”
Create an account or log in with your existing credentials.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to view your current SNAP and EBT Cash balances.
2. Use the Benny Mobile App
Using the Benny app is another convenient method for checking your funds on the go.
Download the Benny app for your Android or iOS device.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app, and your balance will refresh automatically.
The app also allows you to earn cashback on eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
Calling the automated phone line gives you quick access to your account details.
Dial the toll-free number at 1-877-290-9401.
Choose your preferred language. Support is available in English, Spanish, Mandarin, and Vietnamese, with a full list of languages also offered.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your balance or have it sent to you via text message.
4. Review Your Last Receipt
Checking your most recent store or farmer's market receipt is a simple way to confirm your remaining funds.
After you make a purchase with your EBT card, your remaining SNAP and EBT Cash balances are automatically printed near the bottom of the receipt.
5. Perform an ATM Balance Inquiry
Using an ATM allows you to check the balance of your EBT Cash account. This method does not show your SNAP balance.
Insert your EBT card into an ATM that displays the Quest, STAR, or Plus logo.
Enter your PIN.
Select the “Balance Inquiry” option.
Choose “Checking” to see your EBT Cash balance, which will appear on-screen or on a printed receipt.
To avoid fees, use a surcharge-free ATM. You can find one using an Allpoint ATM locator. To check your SNAP balance, you can use the Benny app or log in to the ebtEDGE portal.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Wyoming, it is important to recognize the different forms these scams can take. Knowing how thieves operate allows you to protect your benefits and act quickly if they are compromised.
How EBT Benefits Are Stolen
Thieves use skimming devices on checkout PIN pads to clone card data. Fraud also occurs through smishing texts or spoofed calls from fake agencies asking for your card number and PIN. Scammers may also create fake EBT websites or social media pages to steal your login credentials through malicious links.
What To Do If Your Benefits Are Stolen
Wyoming can replace SNAP benefits stolen between October 1, 2022, and December 20, 2024, if reported within 30 days. This federal reimbursement authority expires after December 20, 2024. To file a claim:
Call EBT Customer Service at 877-290-9401 or visit the DFS.
Request a new card and choose a new PIN.
EBT Cash benefits are not eligible for this replacement.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might encounter other issues with your EBT card. Here are a few common problems and the steps you can take to resolve them quickly and efficiently.
Card Declined When You Travel
If you travel to certain states like California, Nevada, or New York, you may find your Wyoming EBT card is declined. This happens because of an automatic fraud-prevention system that blocks transactions in several high-fraud states, a policy detailed on the benefit information page.
Call the EBT help line at 877-290-9401 before or during your trip to request a temporary travel override.
You will need to verify your identity with your date of birth and the last four digits of your Social Security Number.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This is an anti-fraud measure that assumes someone may be trying to guess your code.
Wait until after midnight for the lock to automatically reset.
If you have forgotten your PIN, call EBT Customer Service at 877-290-9401 or log in to the ebtEDGE portal to create a new one.
Benefits Not Loaded on Time
SNAP benefits are issued in Wyoming between the 1st and 4th of each month, based on the first letter of your last name. A weekend or federal holiday falling on your deposit date can delay the funds until the next business day. Occasional system maintenance can also affect processing times.
First, confirm your exact issuance date from your approval notice or by calling DFS.
Check your balance before you go shopping. You can see your real-time EBT balance by downloading the Benny mobile app. Other options include using the ebtEDGE website or calling the number on the back of your card.
If your funds are still missing by noon on the following business day, contact your county DFS office to check for any issues with your account.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that allows you to track your EBT balance in real time and receive cash back on eligible purchases from stores such as Walmart, Target, Kroger, and Costco. To begin using the app, simply link your EBT card. Once you've made a purchase, scan your receipt with Benny to get cashback for any SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Keeping track of your available funds is important for managing your household budget and avoiding a shortage when you need it most.
This guide explains the different ways to check your Wyoming EBT balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Wyoming
You can check your Wyoming EBT card balance in several ways. These include logging into the official ebtEDGE online portal, using the Benny mobile app, or calling the state’s toll-free customer service number. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM for your EBT Cash account.
1. Check Online via ebtEDGE
Accessing your account information online is a straightforward way to see your current balances.
Go to the ebtEDGE website and choose “Cardholder Login.”
Create an account or log in with your existing credentials.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to view your current SNAP and EBT Cash balances.
2. Use the Benny Mobile App
Using the Benny app is another convenient method for checking your funds on the go.
Download the Benny app for your Android or iOS device.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app, and your balance will refresh automatically.
The app also allows you to earn cashback on eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
Calling the automated phone line gives you quick access to your account details.
Dial the toll-free number at 1-877-290-9401.
Choose your preferred language. Support is available in English, Spanish, Mandarin, and Vietnamese, with a full list of languages also offered.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your balance or have it sent to you via text message.
4. Review Your Last Receipt
Checking your most recent store or farmer's market receipt is a simple way to confirm your remaining funds.
After you make a purchase with your EBT card, your remaining SNAP and EBT Cash balances are automatically printed near the bottom of the receipt.
5. Perform an ATM Balance Inquiry
Using an ATM allows you to check the balance of your EBT Cash account. This method does not show your SNAP balance.
Insert your EBT card into an ATM that displays the Quest, STAR, or Plus logo.
Enter your PIN.
Select the “Balance Inquiry” option.
Choose “Checking” to see your EBT Cash balance, which will appear on-screen or on a printed receipt.
To avoid fees, use a surcharge-free ATM. You can find one using an Allpoint ATM locator. To check your SNAP balance, you can use the Benny app or log in to the ebtEDGE portal.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Wyoming, it is important to recognize the different forms these scams can take. Knowing how thieves operate allows you to protect your benefits and act quickly if they are compromised.
How EBT Benefits Are Stolen
Thieves use skimming devices on checkout PIN pads to clone card data. Fraud also occurs through smishing texts or spoofed calls from fake agencies asking for your card number and PIN. Scammers may also create fake EBT websites or social media pages to steal your login credentials through malicious links.
What To Do If Your Benefits Are Stolen
Wyoming can replace SNAP benefits stolen between October 1, 2022, and December 20, 2024, if reported within 30 days. This federal reimbursement authority expires after December 20, 2024. To file a claim:
Call EBT Customer Service at 877-290-9401 or visit the DFS.
Request a new card and choose a new PIN.
EBT Cash benefits are not eligible for this replacement.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might encounter other issues with your EBT card. Here are a few common problems and the steps you can take to resolve them quickly and efficiently.
Card Declined When You Travel
If you travel to certain states like California, Nevada, or New York, you may find your Wyoming EBT card is declined. This happens because of an automatic fraud-prevention system that blocks transactions in several high-fraud states, a policy detailed on the benefit information page.
Call the EBT help line at 877-290-9401 before or during your trip to request a temporary travel override.
You will need to verify your identity with your date of birth and the last four digits of your Social Security Number.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This is an anti-fraud measure that assumes someone may be trying to guess your code.
Wait until after midnight for the lock to automatically reset.
If you have forgotten your PIN, call EBT Customer Service at 877-290-9401 or log in to the ebtEDGE portal to create a new one.
Benefits Not Loaded on Time
SNAP benefits are issued in Wyoming between the 1st and 4th of each month, based on the first letter of your last name. A weekend or federal holiday falling on your deposit date can delay the funds until the next business day. Occasional system maintenance can also affect processing times.
First, confirm your exact issuance date from your approval notice or by calling DFS.
Check your balance before you go shopping. You can see your real-time EBT balance by downloading the Benny mobile app. Other options include using the ebtEDGE website or calling the number on the back of your card.
If your funds are still missing by noon on the following business day, contact your county DFS office to check for any issues with your account.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that allows you to track your EBT balance in real time and receive cash back on eligible purchases from stores such as Walmart, Target, Kroger, and Costco. To begin using the app, simply link your EBT card. Once you've made a purchase, scan your receipt with Benny to get cashback for any SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Keeping track of your available funds is important for managing your household budget and avoiding a shortage when you need it most.
This guide explains the different ways to check your Wyoming EBT balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Wyoming
You can check your Wyoming EBT card balance in several ways. These include logging into the official ebtEDGE online portal, using the Benny mobile app, or calling the state’s toll-free customer service number. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM for your EBT Cash account.
1. Check Online via ebtEDGE
Accessing your account information online is a straightforward way to see your current balances.
Go to the ebtEDGE website and choose “Cardholder Login.”
Create an account or log in with your existing credentials.
Enter your 16-digit EBT card number and PIN.
Click on “Balance/Transaction History” to view your current SNAP and EBT Cash balances.
2. Use the Benny Mobile App
Using the Benny app is another convenient method for checking your funds on the go.
Download the Benny app for your Android or iOS device.
Sign up using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Wyoming EBT card to the app, and your balance will refresh automatically.
The app also allows you to earn cashback on eligible purchases at participating stores like Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
Calling the automated phone line gives you quick access to your account details.
Dial the toll-free number at 1-877-290-9401.
Choose your preferred language. Support is available in English, Spanish, Mandarin, and Vietnamese, with a full list of languages also offered.
Enter your 16-digit EBT card number when prompted.
Press “1” to hear your balance or have it sent to you via text message.
4. Review Your Last Receipt
Checking your most recent store or farmer's market receipt is a simple way to confirm your remaining funds.
After you make a purchase with your EBT card, your remaining SNAP and EBT Cash balances are automatically printed near the bottom of the receipt.
5. Perform an ATM Balance Inquiry
Using an ATM allows you to check the balance of your EBT Cash account. This method does not show your SNAP balance.
Insert your EBT card into an ATM that displays the Quest, STAR, or Plus logo.
Enter your PIN.
Select the “Balance Inquiry” option.
Choose “Checking” to see your EBT Cash balance, which will appear on-screen or on a printed receipt.
To avoid fees, use a surcharge-free ATM. You can find one using an Allpoint ATM locator. To check your SNAP balance, you can use the Benny app or log in to the ebtEDGE portal.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Wyoming, it is important to recognize the different forms these scams can take. Knowing how thieves operate allows you to protect your benefits and act quickly if they are compromised.
How EBT Benefits Are Stolen
Thieves use skimming devices on checkout PIN pads to clone card data. Fraud also occurs through smishing texts or spoofed calls from fake agencies asking for your card number and PIN. Scammers may also create fake EBT websites or social media pages to steal your login credentials through malicious links.
What To Do If Your Benefits Are Stolen
Wyoming can replace SNAP benefits stolen between October 1, 2022, and December 20, 2024, if reported within 30 days. This federal reimbursement authority expires after December 20, 2024. To file a claim:
Call EBT Customer Service at 877-290-9401 or visit the DFS.
Request a new card and choose a new PIN.
EBT Cash benefits are not eligible for this replacement.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might encounter other issues with your EBT card. Here are a few common problems and the steps you can take to resolve them quickly and efficiently.
Card Declined When You Travel
If you travel to certain states like California, Nevada, or New York, you may find your Wyoming EBT card is declined. This happens because of an automatic fraud-prevention system that blocks transactions in several high-fraud states, a policy detailed on the benefit information page.
Call the EBT help line at 877-290-9401 before or during your trip to request a temporary travel override.
You will need to verify your identity with your date of birth and the last four digits of your Social Security Number.
Wrong or Forgotten PIN
Entering an incorrect PIN several times in a row will lock your EBT card for the rest of the day. This is an anti-fraud measure that assumes someone may be trying to guess your code.
Wait until after midnight for the lock to automatically reset.
If you have forgotten your PIN, call EBT Customer Service at 877-290-9401 or log in to the ebtEDGE portal to create a new one.
Benefits Not Loaded on Time
SNAP benefits are issued in Wyoming between the 1st and 4th of each month, based on the first letter of your last name. A weekend or federal holiday falling on your deposit date can delay the funds until the next business day. Occasional system maintenance can also affect processing times.
First, confirm your exact issuance date from your approval notice or by calling DFS.
Check your balance before you go shopping. You can see your real-time EBT balance by downloading the Benny mobile app. Other options include using the ebtEDGE website or calling the number on the back of your card.
If your funds are still missing by noon on the following business day, contact your county DFS office to check for any issues with your account.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that allows you to track your EBT balance in real time and receive cash back on eligible purchases from stores such as Walmart, Target, Kroger, and Costco. To begin using the app, simply link your EBT card. Once you've made a purchase, scan your receipt with Benny to get cashback for any SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
