5 Ways to Check Your Texas EBT Balance
Quickly check EBT balance in Texas online, by phone, or with the Benny app using our step-by-step instructions.
Rishi Ahuja
Updated on:
Dec 16, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Texas EBT Balance
Quickly check EBT balance in Texas online, by phone, or with the Benny app using our step-by-step instructions.
Rishi Ahuja
Updated on:
Dec 16, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Texas EBT Balance
Quickly check EBT balance in Texas online, by phone, or with the Benny app using our step-by-step instructions.
Rishi Ahuja
Updated on:
Dec 16, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Texas EBT Balance
Quickly check EBT balance in Texas online, by phone, or with the Benny app using our step-by-step instructions.
Rishi Ahuja
Updated on:
Dec 16, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Texas EBT Balance
Quickly check EBT balance in Texas online, by phone, or with the Benny app using our step-by-step instructions.
Rishi Ahuja
Updated on:
Dec 16, 2025
Published on:
Oct 2, 2025
SHARE
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Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, like funds from Temporary Assistance for Needy Families (TANF). An EBT balance check in Texas helps you manage your budget and avoid shortages. Knowing your available funds is the first step to effective planning.
This guide explains how to check Texas EBT balance using several methods, including a mobile app or by calling the customer service number.
How to Check Your EBT Balance in Texas
You can check your Lone Star Card balance in several ways. These include logging into the official benefits website, using a mobile app, calling the automated help desk, looking at your last grocery receipt, or using an ATM. Each method gives you access to your current SNAP food and EBT Cash benefit amounts.
1. Online Through YourTexasBenefits.com
Accessing your account on the official benefits portal is a direct way to perform an EBT balance check in Texas.
Go to YourTexasBenefits.com and click “Log in.”
Enter your username and password. If you have not registered your card, choose “Create an account.”
On the main page, find the “Lone Star Card” section or navigate to it through the “Manage” menu.
Choose “View balance” to see your current SNAP Food and TANF Cash totals. You can also view transactions from the last 30 days.
2. Using the Benny Mobile App
Using the Benny app on your smartphone is a convenient way to check EBT balance in Texas.
Install the app from the Apple App Store or Google Play.
Open the app and sign up using your phone number or email address.
Enter your ZIP code and link your Lone Star Card using your card number and PIN. The app will then retrieve your balance and spending history.
Benny also offers automatic cash-back rewards at many participating stores, including Walmart, Costco, and Walgreens.
3. By Calling the 24-Hour Help Desk
Calling the Lone Star Help Desk allows you to hear your balance over the phone at any time. Dial 1-800-777-7328 to reach the help desk. You can also dial 2-1-1 and press 2 for benefits. Automated prompts are available in English, Spanish, Vietnamese, and Chinese, with support for additional languages.
Choose your preferred language.
Enter your 16-digit Lone Star Card number.
Enter your 4-digit PIN.
An automated voice will announce your SNAP Food and EBT Cash balances. You can also listen to recent transactions or report a lost card.
4. Checking Your Last Store Receipt
Looking at your most recent receipt after a purchase is a simple way to track your remaining funds.
Complete a transaction with your EBT card and take the printed receipt.
Find the balance lines for "Food" (SNAP) and "Cash" (TANF), which are usually printed below the transaction total.
The balance shown is updated after every purchase.
5. At an ATM or In-Store POS
Performing a balance inquiry at an ATM or a point-of-sale (POS) terminal in a store is another way to check Texas EBT balance, specifically for your EBT Cash funds.
Insert or swipe your Lone Star Card and enter your PIN.
Choose the “Balance inquiry” option. If you see options for “Checking” and “Food,” choose “Checking” to see your TANF cash balance.
Once the amount appears on the screen, press “Cancel” to finish without making a withdrawal.
If an ATM only shows your EBT Cash funds, you can check your SNAP balance by logging into YourTexasBenefits.com or by using the Benny app. Fees may apply for this service. To avoid surcharges, use an ATM in a surcharge-free network. You can find a nearby machine using the Allpoint locator.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks surging, EBT cardholders are increasingly targeted by sophisticated scams. Recognizing the various forms this fraud can take allows you to take the necessary protective steps before your benefits are compromised.
How EBT Benefits Are Stolen
Thieves use card skimming devices on payment terminals to copy your card and PIN. They also use phishing—sending fake texts or making calls pretending to be from the Lone Star Help Desk to steal your information. A regular EBT balance check in Texas can help you spot fraud early.
What To Do If Your Benefits Are Stolen
If you suspect fraud, immediately freeze your card and report it to authorities. To confirm unauthorized use, check Texas EBT balance. For SNAP benefits stolen between October 1, 2022, and December 20, 2024, file a replacement claim within 30 days. After this date, stolen SNAP funds are not reimbursed, and EBT Cash is never replaced.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here’s how to handle three common problems with your Lone Star Card, from a declined transaction to a forgotten PIN.
Card Declined at Checkout
A transaction can fail for several reasons, including a low or zero balance, selecting the wrong account type like EBT Cash instead of SNAP, or using a card that has not been activated.
Before retrying, a quick EBT balance check in Texas can confirm you have sufficient funds. If the problem persists, here’s what to do:
Ask the cashier to run the transaction again, making sure the SNAP account is used.
Check your balance by calling 800-777-7328, running a free inquiry at an ATM, or using the free Benny app to see your real-time balance.
Forgotten or Locked PIN
Entering an incorrect PIN three times in a row will lock your card for your protection. This often happens after long periods without using the card or if you chose a PIN that was difficult to remember.
To regain access, you can:
Instantly reset your PIN using the Your Texas Benefits mobile app.
Call the Lone Star Help Desk at 800-777-7328 and follow the prompts to create a new PIN over the phone.
Request a new PIN by mail if you cannot use the app or phone, but expect it to arrive in about a week.
Benefits Not Loaded on Schedule
Lone Star benefits are deposited between the 1st and 15th of each month, based on your Eligibility Determination Group (EDG) number. Funds might seem missing if you check too early, if a state or federal holiday causes a delay, or if your EDG number changed during recertification.
If your scheduled deposit date has passed and the funds are not there, you should check Texas EBT balance. If it's still zero, follow these steps:
First, verify your EDG number and the corresponding deposit date on the official Lone Star Card page. Deposits often arrive around midnight the night before.
If the balance is still zero after your deposit date, call 2-1-1 and choose option 2 to speak with Texas Health and Human Services.
Keep your case information current, as late renewals can pause deposits until your caseworker processes the required documents.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you see your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to perform an EBT balance check in Texas. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, like funds from Temporary Assistance for Needy Families (TANF). An EBT balance check in Texas helps you manage your budget and avoid shortages. Knowing your available funds is the first step to effective planning.
This guide explains how to check Texas EBT balance using several methods, including a mobile app or by calling the customer service number.
How to Check Your EBT Balance in Texas
You can check your Lone Star Card balance in several ways. These include logging into the official benefits website, using a mobile app, calling the automated help desk, looking at your last grocery receipt, or using an ATM. Each method gives you access to your current SNAP food and EBT Cash benefit amounts.
1. Online Through YourTexasBenefits.com
Accessing your account on the official benefits portal is a direct way to perform an EBT balance check in Texas.
Go to YourTexasBenefits.com and click “Log in.”
Enter your username and password. If you have not registered your card, choose “Create an account.”
On the main page, find the “Lone Star Card” section or navigate to it through the “Manage” menu.
Choose “View balance” to see your current SNAP Food and TANF Cash totals. You can also view transactions from the last 30 days.
2. Using the Benny Mobile App
Using the Benny app on your smartphone is a convenient way to check EBT balance in Texas.
Install the app from the Apple App Store or Google Play.
Open the app and sign up using your phone number or email address.
Enter your ZIP code and link your Lone Star Card using your card number and PIN. The app will then retrieve your balance and spending history.
Benny also offers automatic cash-back rewards at many participating stores, including Walmart, Costco, and Walgreens.
3. By Calling the 24-Hour Help Desk
Calling the Lone Star Help Desk allows you to hear your balance over the phone at any time. Dial 1-800-777-7328 to reach the help desk. You can also dial 2-1-1 and press 2 for benefits. Automated prompts are available in English, Spanish, Vietnamese, and Chinese, with support for additional languages.
Choose your preferred language.
Enter your 16-digit Lone Star Card number.
Enter your 4-digit PIN.
An automated voice will announce your SNAP Food and EBT Cash balances. You can also listen to recent transactions or report a lost card.
4. Checking Your Last Store Receipt
Looking at your most recent receipt after a purchase is a simple way to track your remaining funds.
Complete a transaction with your EBT card and take the printed receipt.
Find the balance lines for "Food" (SNAP) and "Cash" (TANF), which are usually printed below the transaction total.
The balance shown is updated after every purchase.
5. At an ATM or In-Store POS
Performing a balance inquiry at an ATM or a point-of-sale (POS) terminal in a store is another way to check Texas EBT balance, specifically for your EBT Cash funds.
Insert or swipe your Lone Star Card and enter your PIN.
Choose the “Balance inquiry” option. If you see options for “Checking” and “Food,” choose “Checking” to see your TANF cash balance.
Once the amount appears on the screen, press “Cancel” to finish without making a withdrawal.
If an ATM only shows your EBT Cash funds, you can check your SNAP balance by logging into YourTexasBenefits.com or by using the Benny app. Fees may apply for this service. To avoid surcharges, use an ATM in a surcharge-free network. You can find a nearby machine using the Allpoint locator.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks surging, EBT cardholders are increasingly targeted by sophisticated scams. Recognizing the various forms this fraud can take allows you to take the necessary protective steps before your benefits are compromised.
How EBT Benefits Are Stolen
Thieves use card skimming devices on payment terminals to copy your card and PIN. They also use phishing—sending fake texts or making calls pretending to be from the Lone Star Help Desk to steal your information. A regular EBT balance check in Texas can help you spot fraud early.
What To Do If Your Benefits Are Stolen
If you suspect fraud, immediately freeze your card and report it to authorities. To confirm unauthorized use, check Texas EBT balance. For SNAP benefits stolen between October 1, 2022, and December 20, 2024, file a replacement claim within 30 days. After this date, stolen SNAP funds are not reimbursed, and EBT Cash is never replaced.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here’s how to handle three common problems with your Lone Star Card, from a declined transaction to a forgotten PIN.
Card Declined at Checkout
A transaction can fail for several reasons, including a low or zero balance, selecting the wrong account type like EBT Cash instead of SNAP, or using a card that has not been activated.
Before retrying, a quick EBT balance check in Texas can confirm you have sufficient funds. If the problem persists, here’s what to do:
Ask the cashier to run the transaction again, making sure the SNAP account is used.
Check your balance by calling 800-777-7328, running a free inquiry at an ATM, or using the free Benny app to see your real-time balance.
Forgotten or Locked PIN
Entering an incorrect PIN three times in a row will lock your card for your protection. This often happens after long periods without using the card or if you chose a PIN that was difficult to remember.
To regain access, you can:
Instantly reset your PIN using the Your Texas Benefits mobile app.
Call the Lone Star Help Desk at 800-777-7328 and follow the prompts to create a new PIN over the phone.
Request a new PIN by mail if you cannot use the app or phone, but expect it to arrive in about a week.
Benefits Not Loaded on Schedule
Lone Star benefits are deposited between the 1st and 15th of each month, based on your Eligibility Determination Group (EDG) number. Funds might seem missing if you check too early, if a state or federal holiday causes a delay, or if your EDG number changed during recertification.
If your scheduled deposit date has passed and the funds are not there, you should check Texas EBT balance. If it's still zero, follow these steps:
First, verify your EDG number and the corresponding deposit date on the official Lone Star Card page. Deposits often arrive around midnight the night before.
If the balance is still zero after your deposit date, call 2-1-1 and choose option 2 to speak with Texas Health and Human Services.
Keep your case information current, as late renewals can pause deposits until your caseworker processes the required documents.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you see your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to perform an EBT balance check in Texas. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, like funds from Temporary Assistance for Needy Families (TANF). An EBT balance check in Texas helps you manage your budget and avoid shortages. Knowing your available funds is the first step to effective planning.
This guide explains how to check Texas EBT balance using several methods, including a mobile app or by calling the customer service number.
How to Check Your EBT Balance in Texas
You can check your Lone Star Card balance in several ways. These include logging into the official benefits website, using a mobile app, calling the automated help desk, looking at your last grocery receipt, or using an ATM. Each method gives you access to your current SNAP food and EBT Cash benefit amounts.
1. Online Through YourTexasBenefits.com
Accessing your account on the official benefits portal is a direct way to perform an EBT balance check in Texas.
Go to YourTexasBenefits.com and click “Log in.”
Enter your username and password. If you have not registered your card, choose “Create an account.”
On the main page, find the “Lone Star Card” section or navigate to it through the “Manage” menu.
Choose “View balance” to see your current SNAP Food and TANF Cash totals. You can also view transactions from the last 30 days.
2. Using the Benny Mobile App
Using the Benny app on your smartphone is a convenient way to check EBT balance in Texas.
Install the app from the Apple App Store or Google Play.
Open the app and sign up using your phone number or email address.
Enter your ZIP code and link your Lone Star Card using your card number and PIN. The app will then retrieve your balance and spending history.
Benny also offers automatic cash-back rewards at many participating stores, including Walmart, Costco, and Walgreens.
3. By Calling the 24-Hour Help Desk
Calling the Lone Star Help Desk allows you to hear your balance over the phone at any time. Dial 1-800-777-7328 to reach the help desk. You can also dial 2-1-1 and press 2 for benefits. Automated prompts are available in English, Spanish, Vietnamese, and Chinese, with support for additional languages.
Choose your preferred language.
Enter your 16-digit Lone Star Card number.
Enter your 4-digit PIN.
An automated voice will announce your SNAP Food and EBT Cash balances. You can also listen to recent transactions or report a lost card.
4. Checking Your Last Store Receipt
Looking at your most recent receipt after a purchase is a simple way to track your remaining funds.
Complete a transaction with your EBT card and take the printed receipt.
Find the balance lines for "Food" (SNAP) and "Cash" (TANF), which are usually printed below the transaction total.
The balance shown is updated after every purchase.
5. At an ATM or In-Store POS
Performing a balance inquiry at an ATM or a point-of-sale (POS) terminal in a store is another way to check Texas EBT balance, specifically for your EBT Cash funds.
Insert or swipe your Lone Star Card and enter your PIN.
Choose the “Balance inquiry” option. If you see options for “Checking” and “Food,” choose “Checking” to see your TANF cash balance.
Once the amount appears on the screen, press “Cancel” to finish without making a withdrawal.
If an ATM only shows your EBT Cash funds, you can check your SNAP balance by logging into YourTexasBenefits.com or by using the Benny app. Fees may apply for this service. To avoid surcharges, use an ATM in a surcharge-free network. You can find a nearby machine using the Allpoint locator.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks surging, EBT cardholders are increasingly targeted by sophisticated scams. Recognizing the various forms this fraud can take allows you to take the necessary protective steps before your benefits are compromised.
How EBT Benefits Are Stolen
Thieves use card skimming devices on payment terminals to copy your card and PIN. They also use phishing—sending fake texts or making calls pretending to be from the Lone Star Help Desk to steal your information. A regular EBT balance check in Texas can help you spot fraud early.
What To Do If Your Benefits Are Stolen
If you suspect fraud, immediately freeze your card and report it to authorities. To confirm unauthorized use, check Texas EBT balance. For SNAP benefits stolen between October 1, 2022, and December 20, 2024, file a replacement claim within 30 days. After this date, stolen SNAP funds are not reimbursed, and EBT Cash is never replaced.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here’s how to handle three common problems with your Lone Star Card, from a declined transaction to a forgotten PIN.
Card Declined at Checkout
A transaction can fail for several reasons, including a low or zero balance, selecting the wrong account type like EBT Cash instead of SNAP, or using a card that has not been activated.
Before retrying, a quick EBT balance check in Texas can confirm you have sufficient funds. If the problem persists, here’s what to do:
Ask the cashier to run the transaction again, making sure the SNAP account is used.
Check your balance by calling 800-777-7328, running a free inquiry at an ATM, or using the free Benny app to see your real-time balance.
Forgotten or Locked PIN
Entering an incorrect PIN three times in a row will lock your card for your protection. This often happens after long periods without using the card or if you chose a PIN that was difficult to remember.
To regain access, you can:
Instantly reset your PIN using the Your Texas Benefits mobile app.
Call the Lone Star Help Desk at 800-777-7328 and follow the prompts to create a new PIN over the phone.
Request a new PIN by mail if you cannot use the app or phone, but expect it to arrive in about a week.
Benefits Not Loaded on Schedule
Lone Star benefits are deposited between the 1st and 15th of each month, based on your Eligibility Determination Group (EDG) number. Funds might seem missing if you check too early, if a state or federal holiday causes a delay, or if your EDG number changed during recertification.
If your scheduled deposit date has passed and the funds are not there, you should check Texas EBT balance. If it's still zero, follow these steps:
First, verify your EDG number and the corresponding deposit date on the official Lone Star Card page. Deposits often arrive around midnight the night before.
If the balance is still zero after your deposit date, call 2-1-1 and choose option 2 to speak with Texas Health and Human Services.
Keep your case information current, as late renewals can pause deposits until your caseworker processes the required documents.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you see your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to perform an EBT balance check in Texas. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, like funds from Temporary Assistance for Needy Families (TANF). An EBT balance check in Texas helps you manage your budget and avoid shortages. Knowing your available funds is the first step to effective planning.
This guide explains how to check Texas EBT balance using several methods, including a mobile app or by calling the customer service number.
How to Check Your EBT Balance in Texas
You can check your Lone Star Card balance in several ways. These include logging into the official benefits website, using a mobile app, calling the automated help desk, looking at your last grocery receipt, or using an ATM. Each method gives you access to your current SNAP food and EBT Cash benefit amounts.
1. Online Through YourTexasBenefits.com
Accessing your account on the official benefits portal is a direct way to perform an EBT balance check in Texas.
Go to YourTexasBenefits.com and click “Log in.”
Enter your username and password. If you have not registered your card, choose “Create an account.”
On the main page, find the “Lone Star Card” section or navigate to it through the “Manage” menu.
Choose “View balance” to see your current SNAP Food and TANF Cash totals. You can also view transactions from the last 30 days.
2. Using the Benny Mobile App
Using the Benny app on your smartphone is a convenient way to check EBT balance in Texas.
Install the app from the Apple App Store or Google Play.
Open the app and sign up using your phone number or email address.
Enter your ZIP code and link your Lone Star Card using your card number and PIN. The app will then retrieve your balance and spending history.
Benny also offers automatic cash-back rewards at many participating stores, including Walmart, Costco, and Walgreens.
3. By Calling the 24-Hour Help Desk
Calling the Lone Star Help Desk allows you to hear your balance over the phone at any time. Dial 1-800-777-7328 to reach the help desk. You can also dial 2-1-1 and press 2 for benefits. Automated prompts are available in English, Spanish, Vietnamese, and Chinese, with support for additional languages.
Choose your preferred language.
Enter your 16-digit Lone Star Card number.
Enter your 4-digit PIN.
An automated voice will announce your SNAP Food and EBT Cash balances. You can also listen to recent transactions or report a lost card.
4. Checking Your Last Store Receipt
Looking at your most recent receipt after a purchase is a simple way to track your remaining funds.
Complete a transaction with your EBT card and take the printed receipt.
Find the balance lines for "Food" (SNAP) and "Cash" (TANF), which are usually printed below the transaction total.
The balance shown is updated after every purchase.
5. At an ATM or In-Store POS
Performing a balance inquiry at an ATM or a point-of-sale (POS) terminal in a store is another way to check Texas EBT balance, specifically for your EBT Cash funds.
Insert or swipe your Lone Star Card and enter your PIN.
Choose the “Balance inquiry” option. If you see options for “Checking” and “Food,” choose “Checking” to see your TANF cash balance.
Once the amount appears on the screen, press “Cancel” to finish without making a withdrawal.
If an ATM only shows your EBT Cash funds, you can check your SNAP balance by logging into YourTexasBenefits.com or by using the Benny app. Fees may apply for this service. To avoid surcharges, use an ATM in a surcharge-free network. You can find a nearby machine using the Allpoint locator.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks surging, EBT cardholders are increasingly targeted by sophisticated scams. Recognizing the various forms this fraud can take allows you to take the necessary protective steps before your benefits are compromised.
How EBT Benefits Are Stolen
Thieves use card skimming devices on payment terminals to copy your card and PIN. They also use phishing—sending fake texts or making calls pretending to be from the Lone Star Help Desk to steal your information. A regular EBT balance check in Texas can help you spot fraud early.
What To Do If Your Benefits Are Stolen
If you suspect fraud, immediately freeze your card and report it to authorities. To confirm unauthorized use, check Texas EBT balance. For SNAP benefits stolen between October 1, 2022, and December 20, 2024, file a replacement claim within 30 days. After this date, stolen SNAP funds are not reimbursed, and EBT Cash is never replaced.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here’s how to handle three common problems with your Lone Star Card, from a declined transaction to a forgotten PIN.
Card Declined at Checkout
A transaction can fail for several reasons, including a low or zero balance, selecting the wrong account type like EBT Cash instead of SNAP, or using a card that has not been activated.
Before retrying, a quick EBT balance check in Texas can confirm you have sufficient funds. If the problem persists, here’s what to do:
Ask the cashier to run the transaction again, making sure the SNAP account is used.
Check your balance by calling 800-777-7328, running a free inquiry at an ATM, or using the free Benny app to see your real-time balance.
Forgotten or Locked PIN
Entering an incorrect PIN three times in a row will lock your card for your protection. This often happens after long periods without using the card or if you chose a PIN that was difficult to remember.
To regain access, you can:
Instantly reset your PIN using the Your Texas Benefits mobile app.
Call the Lone Star Help Desk at 800-777-7328 and follow the prompts to create a new PIN over the phone.
Request a new PIN by mail if you cannot use the app or phone, but expect it to arrive in about a week.
Benefits Not Loaded on Schedule
Lone Star benefits are deposited between the 1st and 15th of each month, based on your Eligibility Determination Group (EDG) number. Funds might seem missing if you check too early, if a state or federal holiday causes a delay, or if your EDG number changed during recertification.
If your scheduled deposit date has passed and the funds are not there, you should check Texas EBT balance. If it's still zero, follow these steps:
First, verify your EDG number and the corresponding deposit date on the official Lone Star Card page. Deposits often arrive around midnight the night before.
If the balance is still zero after your deposit date, call 2-1-1 and choose option 2 to speak with Texas Health and Human Services.
Keep your case information current, as late renewals can pause deposits until your caseworker processes the required documents.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you see your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to perform an EBT balance check in Texas. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, like funds from Temporary Assistance for Needy Families (TANF). An EBT balance check in Texas helps you manage your budget and avoid shortages. Knowing your available funds is the first step to effective planning.
This guide explains how to check Texas EBT balance using several methods, including a mobile app or by calling the customer service number.
How to Check Your EBT Balance in Texas
You can check your Lone Star Card balance in several ways. These include logging into the official benefits website, using a mobile app, calling the automated help desk, looking at your last grocery receipt, or using an ATM. Each method gives you access to your current SNAP food and EBT Cash benefit amounts.
1. Online Through YourTexasBenefits.com
Accessing your account on the official benefits portal is a direct way to perform an EBT balance check in Texas.
Go to YourTexasBenefits.com and click “Log in.”
Enter your username and password. If you have not registered your card, choose “Create an account.”
On the main page, find the “Lone Star Card” section or navigate to it through the “Manage” menu.
Choose “View balance” to see your current SNAP Food and TANF Cash totals. You can also view transactions from the last 30 days.
2. Using the Benny Mobile App
Using the Benny app on your smartphone is a convenient way to check EBT balance in Texas.
Install the app from the Apple App Store or Google Play.
Open the app and sign up using your phone number or email address.
Enter your ZIP code and link your Lone Star Card using your card number and PIN. The app will then retrieve your balance and spending history.
Benny also offers automatic cash-back rewards at many participating stores, including Walmart, Costco, and Walgreens.
3. By Calling the 24-Hour Help Desk
Calling the Lone Star Help Desk allows you to hear your balance over the phone at any time. Dial 1-800-777-7328 to reach the help desk. You can also dial 2-1-1 and press 2 for benefits. Automated prompts are available in English, Spanish, Vietnamese, and Chinese, with support for additional languages.
Choose your preferred language.
Enter your 16-digit Lone Star Card number.
Enter your 4-digit PIN.
An automated voice will announce your SNAP Food and EBT Cash balances. You can also listen to recent transactions or report a lost card.
4. Checking Your Last Store Receipt
Looking at your most recent receipt after a purchase is a simple way to track your remaining funds.
Complete a transaction with your EBT card and take the printed receipt.
Find the balance lines for "Food" (SNAP) and "Cash" (TANF), which are usually printed below the transaction total.
The balance shown is updated after every purchase.
5. At an ATM or In-Store POS
Performing a balance inquiry at an ATM or a point-of-sale (POS) terminal in a store is another way to check Texas EBT balance, specifically for your EBT Cash funds.
Insert or swipe your Lone Star Card and enter your PIN.
Choose the “Balance inquiry” option. If you see options for “Checking” and “Food,” choose “Checking” to see your TANF cash balance.
Once the amount appears on the screen, press “Cancel” to finish without making a withdrawal.
If an ATM only shows your EBT Cash funds, you can check your SNAP balance by logging into YourTexasBenefits.com or by using the Benny app. Fees may apply for this service. To avoid surcharges, use an ATM in a surcharge-free network. You can find a nearby machine using the Allpoint locator.
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How Can I Keep My EBT Card Secure?
With phishing and spam attacks surging, EBT cardholders are increasingly targeted by sophisticated scams. Recognizing the various forms this fraud can take allows you to take the necessary protective steps before your benefits are compromised.
How EBT Benefits Are Stolen
Thieves use card skimming devices on payment terminals to copy your card and PIN. They also use phishing—sending fake texts or making calls pretending to be from the Lone Star Help Desk to steal your information. A regular EBT balance check in Texas can help you spot fraud early.
What To Do If Your Benefits Are Stolen
If you suspect fraud, immediately freeze your card and report it to authorities. To confirm unauthorized use, check Texas EBT balance. For SNAP benefits stolen between October 1, 2022, and December 20, 2024, file a replacement claim within 30 days. After this date, stolen SNAP funds are not reimbursed, and EBT Cash is never replaced.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here’s how to handle three common problems with your Lone Star Card, from a declined transaction to a forgotten PIN.
Card Declined at Checkout
A transaction can fail for several reasons, including a low or zero balance, selecting the wrong account type like EBT Cash instead of SNAP, or using a card that has not been activated.
Before retrying, a quick EBT balance check in Texas can confirm you have sufficient funds. If the problem persists, here’s what to do:
Ask the cashier to run the transaction again, making sure the SNAP account is used.
Check your balance by calling 800-777-7328, running a free inquiry at an ATM, or using the free Benny app to see your real-time balance.
Forgotten or Locked PIN
Entering an incorrect PIN three times in a row will lock your card for your protection. This often happens after long periods without using the card or if you chose a PIN that was difficult to remember.
To regain access, you can:
Instantly reset your PIN using the Your Texas Benefits mobile app.
Call the Lone Star Help Desk at 800-777-7328 and follow the prompts to create a new PIN over the phone.
Request a new PIN by mail if you cannot use the app or phone, but expect it to arrive in about a week.
Benefits Not Loaded on Schedule
Lone Star benefits are deposited between the 1st and 15th of each month, based on your Eligibility Determination Group (EDG) number. Funds might seem missing if you check too early, if a state or federal holiday causes a delay, or if your EDG number changed during recertification.
If your scheduled deposit date has passed and the funds are not there, you should check Texas EBT balance. If it's still zero, follow these steps:
First, verify your EDG number and the corresponding deposit date on the official Lone Star Card page. Deposits often arrive around midnight the night before.
If the balance is still zero after your deposit date, call 2-1-1 and choose option 2 to speak with Texas Health and Human Services.
Keep your case information current, as late renewals can pause deposits until your caseworker processes the required documents.
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you see your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to perform an EBT balance check in Texas. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
