5 Ways to Check Your South Carolina EBT Balance

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Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Regularly tracking your funds is important for budgeting and avoiding shortages, making a periodic EBT balance check in South Carolina a helpful practice.

This guide explains how to check EBT balance in South Carolina using several methods, from a mobile app to customer service calls.

How to Check Your EBT Balance in South Carolina

You can check your EBT balance in South Carolina through several straightforward methods. These include logging into the official ConnectEBT website, using the Benny mobile app, calling the 24-hour customer service line, looking at your latest store receipt, or visiting an ATM. Each option provides real-time access to your SNAP and EBT Cash benefit information to help you manage your funds.

1. Check Online via ConnectEBT

Accessing your account through the state's official portal provides a detailed view of your benefits.

Go to the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If you are a first-time user, you can register your card by clicking “Register Here” and following the prompts.
Once signed in, the landing page displays your “Available SNAP” and “Available Cash” balances. Click the card number for more details like recent transactions.
To get a statement, select “Transaction History,” choose a date range, and then print or export the file.
Log out when you are finished to protect your account information.

2. Use the Benny Mobile App

Using a mobile app is a popular way to check EBT balance in South Carolina right from your phone.

Download the Benny app and create an account with your name, mobile number, and email.
Add your EBT card by entering the 16-digit card number and your ZIP code.
The app syncs with the state system to show your current SNAP and EBT Cash balances on the home screen.

Benny also automatically tracks cash-back offers when you make eligible EBT purchases at hundreds of participating retailers, including Walmart, Costco, and Walgreens.

3. Call the Customer Service Line

Calling the automated phone line is another way to check South Carolina EBT balance information.

Dial the toll-free, 24-hour number at 1-800-554-5268.
Choose your preferred language. According to the language-access notice, interpreter services are available for multiple languages upon request.
Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.
Press the menu option for “Balance Inquiry” to hear your separate SNAP and EBT Cash totals. You can also ask an agent to mail you a printed statement.
Hang up or remain on the line for other card services.

4. Review Your Store Receipts

Keeping your most recent receipt is a simple way to track your funds.

After you make a purchase or complete a “balance-only” inquiry at a SNAP-authorized store, the printed receipt will show your remaining “EBT Food Balance” and “EBT Cash Balance” below the transaction details. An EBT balance check in South Carolina is that simple with this method.

5. Visit an ATM

Performing a balance inquiry at an ATM can show your available EBT Cash funds.

Insert your EBT card at an ATM that displays the Quest logo.
Enter your PIN, choose “Balance Inquiry,” and then select the checking or cash benefits account. The screen will display your available EBT Cash balance.

ATMs only show your EBT Cash balance and do not display your SNAP food benefits. To see your SNAP balance, you can check the ConnectEBT website or use the Benny app.

To avoid extra charges, it is best to use a surcharge-free machine. You can find one by using the ATM locator on the ConnectEBT website or by calling the customer service number to have a list mailed to you.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, EBT users are increasingly targeted by deceptive messages. Knowing the different forms these scams can take is the first step in protecting your benefits from theft.

How Are EBT Benefits Stolen?

Thieves use text scams, fake social media links, and look-alike login pages to trick you into revealing your card number and PIN. Another growing threat is skimming, where criminals attach hidden devices to card readers at stores. This data is used to clone your card and drain your account, often from another state before you notice the loss.

What To Do If Your Benefits Are Stolen

Replacement for stolen SNAP benefits is limited. A federal program that allowed reimbursement for theft between October 1, 2022, and December 20, 2024, has expired and is no longer funded. If you discover a loss, you should still take immediate action:

Cancel your card by calling 1-800-554-5268.
File a report with your local police.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday glitches can disrupt your access to benefits. Here are three common EBT card problems and the straightforward steps you can take to resolve them quickly.

Card Declined at the Register

A declined transaction at checkout is often due to a simple issue. It could be an incorrect PIN, insufficient funds for the purchase, or an attempt to buy a non-eligible item. A worn-out magnetic stripe or chip on the card can also cause read errors.

First, check EBT balance in South Carolina. You can use the Benny app, your last receipt, or the 24-hour automated phone line.
Carefully re-enter your PIN. After three incorrect attempts, your card will be locked for 24 hours.
Ask the cashier to separate SNAP-eligible groceries from other items and try the transaction again.
If the card is physically damaged, try wiping the magnetic stripe. If it still does not work, you will need to request a replacement.

Benefits Not Deposited on Time

If your benefits have not arrived on the expected day, it is often related to the state’s deposit schedule. Payments are issued between the 1st and 19th of each month, based on the last digit of your case number. A delay can also happen if a required interim or recertification report is incomplete, which temporarily pauses your case.

Confirm your specific deposit date, which is tied to your SNAP case number’s last digit.
Before calling for help, check South Carolina EBT balance on the ConnectEBT website or by phone.
If you recently submitted paperwork, confirm it was accepted and provide any missing information, like income stubs, immediately.
If a full business day has passed since your scheduled deposit date and the funds are still missing, contact DSS Client Services for assistance.

Lost or Damaged Card

EBT cards can stop working due to normal wear and tear, such as a demagnetized stripe, or from accidental damage like bending or being washed. Of course, cards are also frequently misplaced. An EBT balance check in South Carolina is impossible without the physical card, so reporting it missing is the top priority.

As soon as you realize your card is gone or unusable, report it to have the old card deactivated. You can do this by calling EBT Customer Service at 1-800-554-5268.
A replacement card is typically mailed within 5–7 business days. Confirm your mailing address is correct to prevent delays.
You will not be able to access your benefits until the new card arrives, so plan accordingly.
Once your new card arrives, you must activate it and create a new PIN before you can use it.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. The app also lets you check South Carolina EBT balance. To get started, link your EBT card. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Regularly tracking your funds is important for budgeting and avoiding shortages, making a periodic EBT balance check in South Carolina a helpful practice.

This guide explains how to check EBT balance in South Carolina using several methods, from a mobile app to customer service calls.

How to Check Your EBT Balance in South Carolina

You can check your EBT balance in South Carolina through several straightforward methods. These include logging into the official ConnectEBT website, using the Benny mobile app, calling the 24-hour customer service line, looking at your latest store receipt, or visiting an ATM. Each option provides real-time access to your SNAP and EBT Cash benefit information to help you manage your funds.

1. Check Online via ConnectEBT

Accessing your account through the state's official portal provides a detailed view of your benefits.

Go to the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If you are a first-time user, you can register your card by clicking “Register Here” and following the prompts.
Once signed in, the landing page displays your “Available SNAP” and “Available Cash” balances. Click the card number for more details like recent transactions.
To get a statement, select “Transaction History,” choose a date range, and then print or export the file.
Log out when you are finished to protect your account information.

2. Use the Benny Mobile App

Using a mobile app is a popular way to check EBT balance in South Carolina right from your phone.

Download the Benny app and create an account with your name, mobile number, and email.
Add your EBT card by entering the 16-digit card number and your ZIP code.
The app syncs with the state system to show your current SNAP and EBT Cash balances on the home screen.

Benny also automatically tracks cash-back offers when you make eligible EBT purchases at hundreds of participating retailers, including Walmart, Costco, and Walgreens.

3. Call the Customer Service Line

Calling the automated phone line is another way to check South Carolina EBT balance information.

Dial the toll-free, 24-hour number at 1-800-554-5268.
Choose your preferred language. According to the language-access notice, interpreter services are available for multiple languages upon request.
Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.
Press the menu option for “Balance Inquiry” to hear your separate SNAP and EBT Cash totals. You can also ask an agent to mail you a printed statement.
Hang up or remain on the line for other card services.

4. Review Your Store Receipts

Keeping your most recent receipt is a simple way to track your funds.

After you make a purchase or complete a “balance-only” inquiry at a SNAP-authorized store, the printed receipt will show your remaining “EBT Food Balance” and “EBT Cash Balance” below the transaction details. An EBT balance check in South Carolina is that simple with this method.

5. Visit an ATM

Performing a balance inquiry at an ATM can show your available EBT Cash funds.

Insert your EBT card at an ATM that displays the Quest logo.
Enter your PIN, choose “Balance Inquiry,” and then select the checking or cash benefits account. The screen will display your available EBT Cash balance.

ATMs only show your EBT Cash balance and do not display your SNAP food benefits. To see your SNAP balance, you can check the ConnectEBT website or use the Benny app.

To avoid extra charges, it is best to use a surcharge-free machine. You can find one by using the ATM locator on the ConnectEBT website or by calling the customer service number to have a list mailed to you.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, EBT users are increasingly targeted by deceptive messages. Knowing the different forms these scams can take is the first step in protecting your benefits from theft.

How Are EBT Benefits Stolen?

Thieves use text scams, fake social media links, and look-alike login pages to trick you into revealing your card number and PIN. Another growing threat is skimming, where criminals attach hidden devices to card readers at stores. This data is used to clone your card and drain your account, often from another state before you notice the loss.

What To Do If Your Benefits Are Stolen

Replacement for stolen SNAP benefits is limited. A federal program that allowed reimbursement for theft between October 1, 2022, and December 20, 2024, has expired and is no longer funded. If you discover a loss, you should still take immediate action:

Cancel your card by calling 1-800-554-5268.
File a report with your local police.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday glitches can disrupt your access to benefits. Here are three common EBT card problems and the straightforward steps you can take to resolve them quickly.

Card Declined at the Register

A declined transaction at checkout is often due to a simple issue. It could be an incorrect PIN, insufficient funds for the purchase, or an attempt to buy a non-eligible item. A worn-out magnetic stripe or chip on the card can also cause read errors.

First, check EBT balance in South Carolina. You can use the Benny app, your last receipt, or the 24-hour automated phone line.
Carefully re-enter your PIN. After three incorrect attempts, your card will be locked for 24 hours.
Ask the cashier to separate SNAP-eligible groceries from other items and try the transaction again.
If the card is physically damaged, try wiping the magnetic stripe. If it still does not work, you will need to request a replacement.

Benefits Not Deposited on Time

If your benefits have not arrived on the expected day, it is often related to the state’s deposit schedule. Payments are issued between the 1st and 19th of each month, based on the last digit of your case number. A delay can also happen if a required interim or recertification report is incomplete, which temporarily pauses your case.

Confirm your specific deposit date, which is tied to your SNAP case number’s last digit.
Before calling for help, check South Carolina EBT balance on the ConnectEBT website or by phone.
If you recently submitted paperwork, confirm it was accepted and provide any missing information, like income stubs, immediately.
If a full business day has passed since your scheduled deposit date and the funds are still missing, contact DSS Client Services for assistance.

Lost or Damaged Card

EBT cards can stop working due to normal wear and tear, such as a demagnetized stripe, or from accidental damage like bending or being washed. Of course, cards are also frequently misplaced. An EBT balance check in South Carolina is impossible without the physical card, so reporting it missing is the top priority.

As soon as you realize your card is gone or unusable, report it to have the old card deactivated. You can do this by calling EBT Customer Service at 1-800-554-5268.
A replacement card is typically mailed within 5–7 business days. Confirm your mailing address is correct to prevent delays.
You will not be able to access your benefits until the new card arrives, so plan accordingly.
Once your new card arrives, you must activate it and create a new PIN before you can use it.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. The app also lets you check South Carolina EBT balance. To get started, link your EBT card. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Regularly tracking your funds is important for budgeting and avoiding shortages, making a periodic EBT balance check in South Carolina a helpful practice.

This guide explains how to check EBT balance in South Carolina using several methods, from a mobile app to customer service calls.

How to Check Your EBT Balance in South Carolina

You can check your EBT balance in South Carolina through several straightforward methods. These include logging into the official ConnectEBT website, using the Benny mobile app, calling the 24-hour customer service line, looking at your latest store receipt, or visiting an ATM. Each option provides real-time access to your SNAP and EBT Cash benefit information to help you manage your funds.

1. Check Online via ConnectEBT

Accessing your account through the state's official portal provides a detailed view of your benefits.

Go to the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If you are a first-time user, you can register your card by clicking “Register Here” and following the prompts.
Once signed in, the landing page displays your “Available SNAP” and “Available Cash” balances. Click the card number for more details like recent transactions.
To get a statement, select “Transaction History,” choose a date range, and then print or export the file.
Log out when you are finished to protect your account information.

2. Use the Benny Mobile App

Using a mobile app is a popular way to check EBT balance in South Carolina right from your phone.

Download the Benny app and create an account with your name, mobile number, and email.
Add your EBT card by entering the 16-digit card number and your ZIP code.
The app syncs with the state system to show your current SNAP and EBT Cash balances on the home screen.

Benny also automatically tracks cash-back offers when you make eligible EBT purchases at hundreds of participating retailers, including Walmart, Costco, and Walgreens.

3. Call the Customer Service Line

Calling the automated phone line is another way to check South Carolina EBT balance information.

Dial the toll-free, 24-hour number at 1-800-554-5268.
Choose your preferred language. According to the language-access notice, interpreter services are available for multiple languages upon request.
Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.
Press the menu option for “Balance Inquiry” to hear your separate SNAP and EBT Cash totals. You can also ask an agent to mail you a printed statement.
Hang up or remain on the line for other card services.

4. Review Your Store Receipts

Keeping your most recent receipt is a simple way to track your funds.

After you make a purchase or complete a “balance-only” inquiry at a SNAP-authorized store, the printed receipt will show your remaining “EBT Food Balance” and “EBT Cash Balance” below the transaction details. An EBT balance check in South Carolina is that simple with this method.

5. Visit an ATM

Performing a balance inquiry at an ATM can show your available EBT Cash funds.

Insert your EBT card at an ATM that displays the Quest logo.
Enter your PIN, choose “Balance Inquiry,” and then select the checking or cash benefits account. The screen will display your available EBT Cash balance.

ATMs only show your EBT Cash balance and do not display your SNAP food benefits. To see your SNAP balance, you can check the ConnectEBT website or use the Benny app.

To avoid extra charges, it is best to use a surcharge-free machine. You can find one by using the ATM locator on the ConnectEBT website or by calling the customer service number to have a list mailed to you.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, EBT users are increasingly targeted by deceptive messages. Knowing the different forms these scams can take is the first step in protecting your benefits from theft.

How Are EBT Benefits Stolen?

Thieves use text scams, fake social media links, and look-alike login pages to trick you into revealing your card number and PIN. Another growing threat is skimming, where criminals attach hidden devices to card readers at stores. This data is used to clone your card and drain your account, often from another state before you notice the loss.

What To Do If Your Benefits Are Stolen

Replacement for stolen SNAP benefits is limited. A federal program that allowed reimbursement for theft between October 1, 2022, and December 20, 2024, has expired and is no longer funded. If you discover a loss, you should still take immediate action:

Cancel your card by calling 1-800-554-5268.
File a report with your local police.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday glitches can disrupt your access to benefits. Here are three common EBT card problems and the straightforward steps you can take to resolve them quickly.

Card Declined at the Register

A declined transaction at checkout is often due to a simple issue. It could be an incorrect PIN, insufficient funds for the purchase, or an attempt to buy a non-eligible item. A worn-out magnetic stripe or chip on the card can also cause read errors.

First, check EBT balance in South Carolina. You can use the Benny app, your last receipt, or the 24-hour automated phone line.
Carefully re-enter your PIN. After three incorrect attempts, your card will be locked for 24 hours.
Ask the cashier to separate SNAP-eligible groceries from other items and try the transaction again.
If the card is physically damaged, try wiping the magnetic stripe. If it still does not work, you will need to request a replacement.

Benefits Not Deposited on Time

If your benefits have not arrived on the expected day, it is often related to the state’s deposit schedule. Payments are issued between the 1st and 19th of each month, based on the last digit of your case number. A delay can also happen if a required interim or recertification report is incomplete, which temporarily pauses your case.

Confirm your specific deposit date, which is tied to your SNAP case number’s last digit.
Before calling for help, check South Carolina EBT balance on the ConnectEBT website or by phone.
If you recently submitted paperwork, confirm it was accepted and provide any missing information, like income stubs, immediately.
If a full business day has passed since your scheduled deposit date and the funds are still missing, contact DSS Client Services for assistance.

Lost or Damaged Card

EBT cards can stop working due to normal wear and tear, such as a demagnetized stripe, or from accidental damage like bending or being washed. Of course, cards are also frequently misplaced. An EBT balance check in South Carolina is impossible without the physical card, so reporting it missing is the top priority.

As soon as you realize your card is gone or unusable, report it to have the old card deactivated. You can do this by calling EBT Customer Service at 1-800-554-5268.
A replacement card is typically mailed within 5–7 business days. Confirm your mailing address is correct to prevent delays.
You will not be able to access your benefits until the new card arrives, so plan accordingly.
Once your new card arrives, you must activate it and create a new PIN before you can use it.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. The app also lets you check South Carolina EBT balance. To get started, link your EBT card. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Regularly tracking your funds is important for budgeting and avoiding shortages, making a periodic EBT balance check in South Carolina a helpful practice.

This guide explains how to check EBT balance in South Carolina using several methods, from a mobile app to customer service calls.

How to Check Your EBT Balance in South Carolina

You can check your EBT balance in South Carolina through several straightforward methods. These include logging into the official ConnectEBT website, using the Benny mobile app, calling the 24-hour customer service line, looking at your latest store receipt, or visiting an ATM. Each option provides real-time access to your SNAP and EBT Cash benefit information to help you manage your funds.

1. Check Online via ConnectEBT

Accessing your account through the state's official portal provides a detailed view of your benefits.

Go to the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If you are a first-time user, you can register your card by clicking “Register Here” and following the prompts.
Once signed in, the landing page displays your “Available SNAP” and “Available Cash” balances. Click the card number for more details like recent transactions.
To get a statement, select “Transaction History,” choose a date range, and then print or export the file.
Log out when you are finished to protect your account information.

2. Use the Benny Mobile App

Using a mobile app is a popular way to check EBT balance in South Carolina right from your phone.

Download the Benny app and create an account with your name, mobile number, and email.
Add your EBT card by entering the 16-digit card number and your ZIP code.
The app syncs with the state system to show your current SNAP and EBT Cash balances on the home screen.

Benny also automatically tracks cash-back offers when you make eligible EBT purchases at hundreds of participating retailers, including Walmart, Costco, and Walgreens.

3. Call the Customer Service Line

Calling the automated phone line is another way to check South Carolina EBT balance information.

Dial the toll-free, 24-hour number at 1-800-554-5268.
Choose your preferred language. According to the language-access notice, interpreter services are available for multiple languages upon request.
Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.
Press the menu option for “Balance Inquiry” to hear your separate SNAP and EBT Cash totals. You can also ask an agent to mail you a printed statement.
Hang up or remain on the line for other card services.

4. Review Your Store Receipts

Keeping your most recent receipt is a simple way to track your funds.

After you make a purchase or complete a “balance-only” inquiry at a SNAP-authorized store, the printed receipt will show your remaining “EBT Food Balance” and “EBT Cash Balance” below the transaction details. An EBT balance check in South Carolina is that simple with this method.

5. Visit an ATM

Performing a balance inquiry at an ATM can show your available EBT Cash funds.

Insert your EBT card at an ATM that displays the Quest logo.
Enter your PIN, choose “Balance Inquiry,” and then select the checking or cash benefits account. The screen will display your available EBT Cash balance.

ATMs only show your EBT Cash balance and do not display your SNAP food benefits. To see your SNAP balance, you can check the ConnectEBT website or use the Benny app.

To avoid extra charges, it is best to use a surcharge-free machine. You can find one by using the ATM locator on the ConnectEBT website or by calling the customer service number to have a list mailed to you.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, EBT users are increasingly targeted by deceptive messages. Knowing the different forms these scams can take is the first step in protecting your benefits from theft.

How Are EBT Benefits Stolen?

Thieves use text scams, fake social media links, and look-alike login pages to trick you into revealing your card number and PIN. Another growing threat is skimming, where criminals attach hidden devices to card readers at stores. This data is used to clone your card and drain your account, often from another state before you notice the loss.

What To Do If Your Benefits Are Stolen

Replacement for stolen SNAP benefits is limited. A federal program that allowed reimbursement for theft between October 1, 2022, and December 20, 2024, has expired and is no longer funded. If you discover a loss, you should still take immediate action:

Cancel your card by calling 1-800-554-5268.
File a report with your local police.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday glitches can disrupt your access to benefits. Here are three common EBT card problems and the straightforward steps you can take to resolve them quickly.

Card Declined at the Register

A declined transaction at checkout is often due to a simple issue. It could be an incorrect PIN, insufficient funds for the purchase, or an attempt to buy a non-eligible item. A worn-out magnetic stripe or chip on the card can also cause read errors.

First, check EBT balance in South Carolina. You can use the Benny app, your last receipt, or the 24-hour automated phone line.
Carefully re-enter your PIN. After three incorrect attempts, your card will be locked for 24 hours.
Ask the cashier to separate SNAP-eligible groceries from other items and try the transaction again.
If the card is physically damaged, try wiping the magnetic stripe. If it still does not work, you will need to request a replacement.

Benefits Not Deposited on Time

If your benefits have not arrived on the expected day, it is often related to the state’s deposit schedule. Payments are issued between the 1st and 19th of each month, based on the last digit of your case number. A delay can also happen if a required interim or recertification report is incomplete, which temporarily pauses your case.

Confirm your specific deposit date, which is tied to your SNAP case number’s last digit.
Before calling for help, check South Carolina EBT balance on the ConnectEBT website or by phone.
If you recently submitted paperwork, confirm it was accepted and provide any missing information, like income stubs, immediately.
If a full business day has passed since your scheduled deposit date and the funds are still missing, contact DSS Client Services for assistance.

Lost or Damaged Card

EBT cards can stop working due to normal wear and tear, such as a demagnetized stripe, or from accidental damage like bending or being washed. Of course, cards are also frequently misplaced. An EBT balance check in South Carolina is impossible without the physical card, so reporting it missing is the top priority.

As soon as you realize your card is gone or unusable, report it to have the old card deactivated. You can do this by calling EBT Customer Service at 1-800-554-5268.
A replacement card is typically mailed within 5–7 business days. Confirm your mailing address is correct to prevent delays.
You will not be able to access your benefits until the new card arrives, so plan accordingly.
Once your new card arrives, you must activate it and create a new PIN before you can use it.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. The app also lets you check South Carolina EBT balance. To get started, link your EBT card. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Regularly tracking your funds is important for budgeting and avoiding shortages, making a periodic EBT balance check in South Carolina a helpful practice.

This guide explains how to check EBT balance in South Carolina using several methods, from a mobile app to customer service calls.

How to Check Your EBT Balance in South Carolina

You can check your EBT balance in South Carolina through several straightforward methods. These include logging into the official ConnectEBT website, using the Benny mobile app, calling the 24-hour customer service line, looking at your latest store receipt, or visiting an ATM. Each option provides real-time access to your SNAP and EBT Cash benefit information to help you manage your funds.

1. Check Online via ConnectEBT

Accessing your account through the state's official portal provides a detailed view of your benefits.

Go to the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If you are a first-time user, you can register your card by clicking “Register Here” and following the prompts.
Once signed in, the landing page displays your “Available SNAP” and “Available Cash” balances. Click the card number for more details like recent transactions.
To get a statement, select “Transaction History,” choose a date range, and then print or export the file.
Log out when you are finished to protect your account information.

2. Use the Benny Mobile App

Using a mobile app is a popular way to check EBT balance in South Carolina right from your phone.

Download the Benny app and create an account with your name, mobile number, and email.
Add your EBT card by entering the 16-digit card number and your ZIP code.
The app syncs with the state system to show your current SNAP and EBT Cash balances on the home screen.

Benny also automatically tracks cash-back offers when you make eligible EBT purchases at hundreds of participating retailers, including Walmart, Costco, and Walgreens.

3. Call the Customer Service Line

Calling the automated phone line is another way to check South Carolina EBT balance information.

Dial the toll-free, 24-hour number at 1-800-554-5268.
Choose your preferred language. According to the language-access notice, interpreter services are available for multiple languages upon request.
Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.
Press the menu option for “Balance Inquiry” to hear your separate SNAP and EBT Cash totals. You can also ask an agent to mail you a printed statement.
Hang up or remain on the line for other card services.

4. Review Your Store Receipts

Keeping your most recent receipt is a simple way to track your funds.

After you make a purchase or complete a “balance-only” inquiry at a SNAP-authorized store, the printed receipt will show your remaining “EBT Food Balance” and “EBT Cash Balance” below the transaction details. An EBT balance check in South Carolina is that simple with this method.

5. Visit an ATM

Performing a balance inquiry at an ATM can show your available EBT Cash funds.

Insert your EBT card at an ATM that displays the Quest logo.
Enter your PIN, choose “Balance Inquiry,” and then select the checking or cash benefits account. The screen will display your available EBT Cash balance.

ATMs only show your EBT Cash balance and do not display your SNAP food benefits. To see your SNAP balance, you can check the ConnectEBT website or use the Benny app.

To avoid extra charges, it is best to use a surcharge-free machine. You can find one by using the ATM locator on the ConnectEBT website or by calling the customer service number to have a list mailed to you.

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How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, EBT users are increasingly targeted by deceptive messages. Knowing the different forms these scams can take is the first step in protecting your benefits from theft.

How Are EBT Benefits Stolen?

Thieves use text scams, fake social media links, and look-alike login pages to trick you into revealing your card number and PIN. Another growing threat is skimming, where criminals attach hidden devices to card readers at stores. This data is used to clone your card and drain your account, often from another state before you notice the loss.

What To Do If Your Benefits Are Stolen

Replacement for stolen SNAP benefits is limited. A federal program that allowed reimbursement for theft between October 1, 2022, and December 20, 2024, has expired and is no longer funded. If you discover a loss, you should still take immediate action:

Cancel your card by calling 1-800-554-5268.
File a report with your local police.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday glitches can disrupt your access to benefits. Here are three common EBT card problems and the straightforward steps you can take to resolve them quickly.

Card Declined at the Register

A declined transaction at checkout is often due to a simple issue. It could be an incorrect PIN, insufficient funds for the purchase, or an attempt to buy a non-eligible item. A worn-out magnetic stripe or chip on the card can also cause read errors.

First, check EBT balance in South Carolina. You can use the Benny app, your last receipt, or the 24-hour automated phone line.
Carefully re-enter your PIN. After three incorrect attempts, your card will be locked for 24 hours.
Ask the cashier to separate SNAP-eligible groceries from other items and try the transaction again.
If the card is physically damaged, try wiping the magnetic stripe. If it still does not work, you will need to request a replacement.

Benefits Not Deposited on Time

If your benefits have not arrived on the expected day, it is often related to the state’s deposit schedule. Payments are issued between the 1st and 19th of each month, based on the last digit of your case number. A delay can also happen if a required interim or recertification report is incomplete, which temporarily pauses your case.

Confirm your specific deposit date, which is tied to your SNAP case number’s last digit.
Before calling for help, check South Carolina EBT balance on the ConnectEBT website or by phone.
If you recently submitted paperwork, confirm it was accepted and provide any missing information, like income stubs, immediately.
If a full business day has passed since your scheduled deposit date and the funds are still missing, contact DSS Client Services for assistance.

Lost or Damaged Card

EBT cards can stop working due to normal wear and tear, such as a demagnetized stripe, or from accidental damage like bending or being washed. Of course, cards are also frequently misplaced. An EBT balance check in South Carolina is impossible without the physical card, so reporting it missing is the top priority.

As soon as you realize your card is gone or unusable, report it to have the old card deactivated. You can do this by calling EBT Customer Service at 1-800-554-5268.
A replacement card is typically mailed within 5–7 business days. Confirm your mailing address is correct to prevent delays.
You will not be able to access your benefits until the new card arrives, so plan accordingly.
Once your new card arrives, you must activate it and create a new PIN before you can use it.

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Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. The app also lets you check South Carolina EBT balance. To get started, link your EBT card. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more from your EBT benefits.