5 Ways to Check Your Pennsylvania EBT Balance

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Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages when you need support most.

This guide outlines several ways to check your EBT balance in Pennsylvania, from using a mobile app to calling EBT Customer Service.

How to Check Your EBT Balance in Pennsylvania

You can check your Pennsylvania EBT balance in several ways. These include using the official ConnectEBT online portal, a mobile app, or calling the 24-hour EBT Recipient Hotline. You can also get your balance from a surcharge-free ATM or by looking at your last store receipt. Each method provides a quick way to see your available SNAP and EBT Cash funds.

1. Check Online Through ConnectEBT

Accessing your account information through the official ConnectEBT website provides real-time details on your SNAP and EBT Cash balances.

Go to the ConnectEBT website and choose “Pennsylvania EBT.”
Select “Login” and enter your User ID and password.
Your SNAP and EBT Cash balances will be on the Account Summary page.
If you are a new user, select “Create New User ID,” provide your ACCESS card number, ZIP code, and the last four digits of your SSN, then create a password and set security questions.

2. Use The Benny Mobile App

Using the Benny app is another way to quickly check your balance from your phone.

Download the Benny app and sign up with your phone number or email address.
Enter your ZIP code and link your Pennsylvania ACCESS card using the card number and PIN.
Your current SNAP and EBT Cash balances will appear on the home screen. You can also enable optional push notifications for low-balance alerts.

Benny also offers cashback on EBT purchases at many stores, including Walmart, Costco, Walgreens, and Trader Joe’s.

3. Call The EBT Recipient Hotline

Calling the automated hotline gives you access to your account information 24/7.

Dial 1-888-EBT-PENN (1-888-328-7366) and choose your preferred language. Information on additional languages and TTY access is available.
Enter your 16-digit ACCESS card number, followed by the # key.
Enter your 4-digit PIN when prompted to hear your SNAP and EBT Cash balances.
You can stay on the line or press “0” to speak with a representative for more help.

4. Make An ATM Inquiry

Checking your balance at an ATM is an option, though it typically only shows your EBT Cash funds.

Find a convenient machine using a surcharge-free ATM locator.
Insert your ACCESS card, enter your PIN, and choose the “Balance Inquiry” option.
Confirm the screen shows a “$0.00 surcharge” before proceeding. The ATM will then display or print your EBT Cash balance.
If a fee appears, press “Cancel” and find another listed ATM.

This method only displays your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can use the ConnectEBT online portal or the Benny app.

5. Review Your Last Receipt

Looking at your most recent store receipt is a simple way to track your remaining funds.

After making a purchase with your ACCESS card, keep the printed receipt.
Look for the “EBT SNAP Balance” and “EBT Cash Balance” printed at the bottom.
You can also ask a cashier for a “balance-only” transaction, which does not require a purchase.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise in Pennsylvania, recognizing the forms these scams take is important. This knowledge helps you take the right steps to protect your benefits before it's too late.

How EBT Benefits Are Stolen

Thieves steal benefits by installing hidden skimmers on card readers to copy your card data and PIN. They also use phishing scams, like fake texts and calls, to trick you into sharing your information on cloned websites or over the phone. This allows them to create a duplicate card and drain your account.

What To Do If Your Benefits Are Stolen

If your benefits are stolen, immediately call your County Assistance Office or the EBT hotline to cancel the card. SNAP benefits stolen after October 1, 2022, may be replaced up to twice a year if reported within 30 days. You must sign an affidavit confirming you did not share your card or PIN. Unfortunately, stolen EBT Cash benefits cannot be reimbursed.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems Pennsylvania EBT cardholders face and the straightforward steps to resolve them quickly.

Declined Transactions at Checkout

A declined transaction is often a simple fix. It could mean your SNAP balance is too low for the purchase, or the cashier may have accidentally run the card as 'credit' or 'debit' instead of 'EBT Food'.

Another possibility is physical damage. A scratched or bent magnetic stripe or chip on your card can cause read errors at the point-of-sale terminal, preventing the transaction from going through.

First, confirm your balance by calling 1-888-EBT-PENN, using the ebtEDGE website, or checking the Benny app.
Ask the cashier to cancel the sale and try again, making sure they choose the correct payment type—'EBT Food' for SNAP items or 'EBT Cash' for cash benefits.
If your card is visibly worn or damaged, you should order a replacement right away.

Forgotten or Locked PIN

Forgetting your PIN is common, especially since it's a good practice to change it regularly to protect your account. If you enter the wrong PIN four times in a row, your card will automatically lock for 24 hours as a security measure.

You can reset your PIN at any time by calling the EBT hotline at 1-888-EBT-PENN and following the prompts.
If your card is locked, you must wait 24 hours before you can reset the PIN and use your card again.
When choosing a new PIN, avoid simple sequences like 1234, as these are not permitted.

Lost, Damaged, or Demagnetized Card

EBT cards can stop working if they become demagnetized or damaged. This often happens when a card is kept near a magnet, such as a phone case clasp, folded inside a wallet, or left in a hot car.

Immediately report a lost, stolen, or damaged card by calling 1-888-EBT-PENN. This will deactivate the old card to prevent unauthorized use.
A replacement card will be mailed to you. You can track its status by calling the same hotline number.
Replacements are free if the card was clearly damaged and issued at a County Assistance Office, but mailed replacements may have a small fee deducted from your benefit account.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages when you need support most.

This guide outlines several ways to check your EBT balance in Pennsylvania, from using a mobile app to calling EBT Customer Service.

How to Check Your EBT Balance in Pennsylvania

You can check your Pennsylvania EBT balance in several ways. These include using the official ConnectEBT online portal, a mobile app, or calling the 24-hour EBT Recipient Hotline. You can also get your balance from a surcharge-free ATM or by looking at your last store receipt. Each method provides a quick way to see your available SNAP and EBT Cash funds.

1. Check Online Through ConnectEBT

Accessing your account information through the official ConnectEBT website provides real-time details on your SNAP and EBT Cash balances.

Go to the ConnectEBT website and choose “Pennsylvania EBT.”
Select “Login” and enter your User ID and password.
Your SNAP and EBT Cash balances will be on the Account Summary page.
If you are a new user, select “Create New User ID,” provide your ACCESS card number, ZIP code, and the last four digits of your SSN, then create a password and set security questions.

2. Use The Benny Mobile App

Using the Benny app is another way to quickly check your balance from your phone.

Download the Benny app and sign up with your phone number or email address.
Enter your ZIP code and link your Pennsylvania ACCESS card using the card number and PIN.
Your current SNAP and EBT Cash balances will appear on the home screen. You can also enable optional push notifications for low-balance alerts.

Benny also offers cashback on EBT purchases at many stores, including Walmart, Costco, Walgreens, and Trader Joe’s.

3. Call The EBT Recipient Hotline

Calling the automated hotline gives you access to your account information 24/7.

Dial 1-888-EBT-PENN (1-888-328-7366) and choose your preferred language. Information on additional languages and TTY access is available.
Enter your 16-digit ACCESS card number, followed by the # key.
Enter your 4-digit PIN when prompted to hear your SNAP and EBT Cash balances.
You can stay on the line or press “0” to speak with a representative for more help.

4. Make An ATM Inquiry

Checking your balance at an ATM is an option, though it typically only shows your EBT Cash funds.

Find a convenient machine using a surcharge-free ATM locator.
Insert your ACCESS card, enter your PIN, and choose the “Balance Inquiry” option.
Confirm the screen shows a “$0.00 surcharge” before proceeding. The ATM will then display or print your EBT Cash balance.
If a fee appears, press “Cancel” and find another listed ATM.

This method only displays your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can use the ConnectEBT online portal or the Benny app.

5. Review Your Last Receipt

Looking at your most recent store receipt is a simple way to track your remaining funds.

After making a purchase with your ACCESS card, keep the printed receipt.
Look for the “EBT SNAP Balance” and “EBT Cash Balance” printed at the bottom.
You can also ask a cashier for a “balance-only” transaction, which does not require a purchase.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise in Pennsylvania, recognizing the forms these scams take is important. This knowledge helps you take the right steps to protect your benefits before it's too late.

How EBT Benefits Are Stolen

Thieves steal benefits by installing hidden skimmers on card readers to copy your card data and PIN. They also use phishing scams, like fake texts and calls, to trick you into sharing your information on cloned websites or over the phone. This allows them to create a duplicate card and drain your account.

What To Do If Your Benefits Are Stolen

If your benefits are stolen, immediately call your County Assistance Office or the EBT hotline to cancel the card. SNAP benefits stolen after October 1, 2022, may be replaced up to twice a year if reported within 30 days. You must sign an affidavit confirming you did not share your card or PIN. Unfortunately, stolen EBT Cash benefits cannot be reimbursed.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems Pennsylvania EBT cardholders face and the straightforward steps to resolve them quickly.

Declined Transactions at Checkout

A declined transaction is often a simple fix. It could mean your SNAP balance is too low for the purchase, or the cashier may have accidentally run the card as 'credit' or 'debit' instead of 'EBT Food'.

Another possibility is physical damage. A scratched or bent magnetic stripe or chip on your card can cause read errors at the point-of-sale terminal, preventing the transaction from going through.

First, confirm your balance by calling 1-888-EBT-PENN, using the ebtEDGE website, or checking the Benny app.
Ask the cashier to cancel the sale and try again, making sure they choose the correct payment type—'EBT Food' for SNAP items or 'EBT Cash' for cash benefits.
If your card is visibly worn or damaged, you should order a replacement right away.

Forgotten or Locked PIN

Forgetting your PIN is common, especially since it's a good practice to change it regularly to protect your account. If you enter the wrong PIN four times in a row, your card will automatically lock for 24 hours as a security measure.

You can reset your PIN at any time by calling the EBT hotline at 1-888-EBT-PENN and following the prompts.
If your card is locked, you must wait 24 hours before you can reset the PIN and use your card again.
When choosing a new PIN, avoid simple sequences like 1234, as these are not permitted.

Lost, Damaged, or Demagnetized Card

EBT cards can stop working if they become demagnetized or damaged. This often happens when a card is kept near a magnet, such as a phone case clasp, folded inside a wallet, or left in a hot car.

Immediately report a lost, stolen, or damaged card by calling 1-888-EBT-PENN. This will deactivate the old card to prevent unauthorized use.
A replacement card will be mailed to you. You can track its status by calling the same hotline number.
Replacements are free if the card was clearly damaged and issued at a County Assistance Office, but mailed replacements may have a small fee deducted from your benefit account.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages when you need support most.

This guide outlines several ways to check your EBT balance in Pennsylvania, from using a mobile app to calling EBT Customer Service.

How to Check Your EBT Balance in Pennsylvania

You can check your Pennsylvania EBT balance in several ways. These include using the official ConnectEBT online portal, a mobile app, or calling the 24-hour EBT Recipient Hotline. You can also get your balance from a surcharge-free ATM or by looking at your last store receipt. Each method provides a quick way to see your available SNAP and EBT Cash funds.

1. Check Online Through ConnectEBT

Accessing your account information through the official ConnectEBT website provides real-time details on your SNAP and EBT Cash balances.

Go to the ConnectEBT website and choose “Pennsylvania EBT.”
Select “Login” and enter your User ID and password.
Your SNAP and EBT Cash balances will be on the Account Summary page.
If you are a new user, select “Create New User ID,” provide your ACCESS card number, ZIP code, and the last four digits of your SSN, then create a password and set security questions.

2. Use The Benny Mobile App

Using the Benny app is another way to quickly check your balance from your phone.

Download the Benny app and sign up with your phone number or email address.
Enter your ZIP code and link your Pennsylvania ACCESS card using the card number and PIN.
Your current SNAP and EBT Cash balances will appear on the home screen. You can also enable optional push notifications for low-balance alerts.

Benny also offers cashback on EBT purchases at many stores, including Walmart, Costco, Walgreens, and Trader Joe’s.

3. Call The EBT Recipient Hotline

Calling the automated hotline gives you access to your account information 24/7.

Dial 1-888-EBT-PENN (1-888-328-7366) and choose your preferred language. Information on additional languages and TTY access is available.
Enter your 16-digit ACCESS card number, followed by the # key.
Enter your 4-digit PIN when prompted to hear your SNAP and EBT Cash balances.
You can stay on the line or press “0” to speak with a representative for more help.

4. Make An ATM Inquiry

Checking your balance at an ATM is an option, though it typically only shows your EBT Cash funds.

Find a convenient machine using a surcharge-free ATM locator.
Insert your ACCESS card, enter your PIN, and choose the “Balance Inquiry” option.
Confirm the screen shows a “$0.00 surcharge” before proceeding. The ATM will then display or print your EBT Cash balance.
If a fee appears, press “Cancel” and find another listed ATM.

This method only displays your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can use the ConnectEBT online portal or the Benny app.

5. Review Your Last Receipt

Looking at your most recent store receipt is a simple way to track your remaining funds.

After making a purchase with your ACCESS card, keep the printed receipt.
Look for the “EBT SNAP Balance” and “EBT Cash Balance” printed at the bottom.
You can also ask a cashier for a “balance-only” transaction, which does not require a purchase.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise in Pennsylvania, recognizing the forms these scams take is important. This knowledge helps you take the right steps to protect your benefits before it's too late.

How EBT Benefits Are Stolen

Thieves steal benefits by installing hidden skimmers on card readers to copy your card data and PIN. They also use phishing scams, like fake texts and calls, to trick you into sharing your information on cloned websites or over the phone. This allows them to create a duplicate card and drain your account.

What To Do If Your Benefits Are Stolen

If your benefits are stolen, immediately call your County Assistance Office or the EBT hotline to cancel the card. SNAP benefits stolen after October 1, 2022, may be replaced up to twice a year if reported within 30 days. You must sign an affidavit confirming you did not share your card or PIN. Unfortunately, stolen EBT Cash benefits cannot be reimbursed.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems Pennsylvania EBT cardholders face and the straightforward steps to resolve them quickly.

Declined Transactions at Checkout

A declined transaction is often a simple fix. It could mean your SNAP balance is too low for the purchase, or the cashier may have accidentally run the card as 'credit' or 'debit' instead of 'EBT Food'.

Another possibility is physical damage. A scratched or bent magnetic stripe or chip on your card can cause read errors at the point-of-sale terminal, preventing the transaction from going through.

First, confirm your balance by calling 1-888-EBT-PENN, using the ebtEDGE website, or checking the Benny app.
Ask the cashier to cancel the sale and try again, making sure they choose the correct payment type—'EBT Food' for SNAP items or 'EBT Cash' for cash benefits.
If your card is visibly worn or damaged, you should order a replacement right away.

Forgotten or Locked PIN

Forgetting your PIN is common, especially since it's a good practice to change it regularly to protect your account. If you enter the wrong PIN four times in a row, your card will automatically lock for 24 hours as a security measure.

You can reset your PIN at any time by calling the EBT hotline at 1-888-EBT-PENN and following the prompts.
If your card is locked, you must wait 24 hours before you can reset the PIN and use your card again.
When choosing a new PIN, avoid simple sequences like 1234, as these are not permitted.

Lost, Damaged, or Demagnetized Card

EBT cards can stop working if they become demagnetized or damaged. This often happens when a card is kept near a magnet, such as a phone case clasp, folded inside a wallet, or left in a hot car.

Immediately report a lost, stolen, or damaged card by calling 1-888-EBT-PENN. This will deactivate the old card to prevent unauthorized use.
A replacement card will be mailed to you. You can track its status by calling the same hotline number.
Replacements are free if the card was clearly damaged and issued at a County Assistance Office, but mailed replacements may have a small fee deducted from your benefit account.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages when you need support most.

This guide outlines several ways to check your EBT balance in Pennsylvania, from using a mobile app to calling EBT Customer Service.

How to Check Your EBT Balance in Pennsylvania

You can check your Pennsylvania EBT balance in several ways. These include using the official ConnectEBT online portal, a mobile app, or calling the 24-hour EBT Recipient Hotline. You can also get your balance from a surcharge-free ATM or by looking at your last store receipt. Each method provides a quick way to see your available SNAP and EBT Cash funds.

1. Check Online Through ConnectEBT

Accessing your account information through the official ConnectEBT website provides real-time details on your SNAP and EBT Cash balances.

Go to the ConnectEBT website and choose “Pennsylvania EBT.”
Select “Login” and enter your User ID and password.
Your SNAP and EBT Cash balances will be on the Account Summary page.
If you are a new user, select “Create New User ID,” provide your ACCESS card number, ZIP code, and the last four digits of your SSN, then create a password and set security questions.

2. Use The Benny Mobile App

Using the Benny app is another way to quickly check your balance from your phone.

Download the Benny app and sign up with your phone number or email address.
Enter your ZIP code and link your Pennsylvania ACCESS card using the card number and PIN.
Your current SNAP and EBT Cash balances will appear on the home screen. You can also enable optional push notifications for low-balance alerts.

Benny also offers cashback on EBT purchases at many stores, including Walmart, Costco, Walgreens, and Trader Joe’s.

3. Call The EBT Recipient Hotline

Calling the automated hotline gives you access to your account information 24/7.

Dial 1-888-EBT-PENN (1-888-328-7366) and choose your preferred language. Information on additional languages and TTY access is available.
Enter your 16-digit ACCESS card number, followed by the # key.
Enter your 4-digit PIN when prompted to hear your SNAP and EBT Cash balances.
You can stay on the line or press “0” to speak with a representative for more help.

4. Make An ATM Inquiry

Checking your balance at an ATM is an option, though it typically only shows your EBT Cash funds.

Find a convenient machine using a surcharge-free ATM locator.
Insert your ACCESS card, enter your PIN, and choose the “Balance Inquiry” option.
Confirm the screen shows a “$0.00 surcharge” before proceeding. The ATM will then display or print your EBT Cash balance.
If a fee appears, press “Cancel” and find another listed ATM.

This method only displays your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can use the ConnectEBT online portal or the Benny app.

5. Review Your Last Receipt

Looking at your most recent store receipt is a simple way to track your remaining funds.

After making a purchase with your ACCESS card, keep the printed receipt.
Look for the “EBT SNAP Balance” and “EBT Cash Balance” printed at the bottom.
You can also ask a cashier for a “balance-only” transaction, which does not require a purchase.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise in Pennsylvania, recognizing the forms these scams take is important. This knowledge helps you take the right steps to protect your benefits before it's too late.

How EBT Benefits Are Stolen

Thieves steal benefits by installing hidden skimmers on card readers to copy your card data and PIN. They also use phishing scams, like fake texts and calls, to trick you into sharing your information on cloned websites or over the phone. This allows them to create a duplicate card and drain your account.

What To Do If Your Benefits Are Stolen

If your benefits are stolen, immediately call your County Assistance Office or the EBT hotline to cancel the card. SNAP benefits stolen after October 1, 2022, may be replaced up to twice a year if reported within 30 days. You must sign an affidavit confirming you did not share your card or PIN. Unfortunately, stolen EBT Cash benefits cannot be reimbursed.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems Pennsylvania EBT cardholders face and the straightforward steps to resolve them quickly.

Declined Transactions at Checkout

A declined transaction is often a simple fix. It could mean your SNAP balance is too low for the purchase, or the cashier may have accidentally run the card as 'credit' or 'debit' instead of 'EBT Food'.

Another possibility is physical damage. A scratched or bent magnetic stripe or chip on your card can cause read errors at the point-of-sale terminal, preventing the transaction from going through.

First, confirm your balance by calling 1-888-EBT-PENN, using the ebtEDGE website, or checking the Benny app.
Ask the cashier to cancel the sale and try again, making sure they choose the correct payment type—'EBT Food' for SNAP items or 'EBT Cash' for cash benefits.
If your card is visibly worn or damaged, you should order a replacement right away.

Forgotten or Locked PIN

Forgetting your PIN is common, especially since it's a good practice to change it regularly to protect your account. If you enter the wrong PIN four times in a row, your card will automatically lock for 24 hours as a security measure.

You can reset your PIN at any time by calling the EBT hotline at 1-888-EBT-PENN and following the prompts.
If your card is locked, you must wait 24 hours before you can reset the PIN and use your card again.
When choosing a new PIN, avoid simple sequences like 1234, as these are not permitted.

Lost, Damaged, or Demagnetized Card

EBT cards can stop working if they become demagnetized or damaged. This often happens when a card is kept near a magnet, such as a phone case clasp, folded inside a wallet, or left in a hot car.

Immediately report a lost, stolen, or damaged card by calling 1-888-EBT-PENN. This will deactivate the old card to prevent unauthorized use.
A replacement card will be mailed to you. You can track its status by calling the same hotline number.
Replacements are free if the card was clearly damaged and issued at a County Assistance Office, but mailed replacements may have a small fee deducted from your benefit account.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

SHARE

Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages when you need support most.

This guide outlines several ways to check your EBT balance in Pennsylvania, from using a mobile app to calling EBT Customer Service.

How to Check Your EBT Balance in Pennsylvania

You can check your Pennsylvania EBT balance in several ways. These include using the official ConnectEBT online portal, a mobile app, or calling the 24-hour EBT Recipient Hotline. You can also get your balance from a surcharge-free ATM or by looking at your last store receipt. Each method provides a quick way to see your available SNAP and EBT Cash funds.

1. Check Online Through ConnectEBT

Accessing your account information through the official ConnectEBT website provides real-time details on your SNAP and EBT Cash balances.

Go to the ConnectEBT website and choose “Pennsylvania EBT.”
Select “Login” and enter your User ID and password.
Your SNAP and EBT Cash balances will be on the Account Summary page.
If you are a new user, select “Create New User ID,” provide your ACCESS card number, ZIP code, and the last four digits of your SSN, then create a password and set security questions.

2. Use The Benny Mobile App

Using the Benny app is another way to quickly check your balance from your phone.

Download the Benny app and sign up with your phone number or email address.
Enter your ZIP code and link your Pennsylvania ACCESS card using the card number and PIN.
Your current SNAP and EBT Cash balances will appear on the home screen. You can also enable optional push notifications for low-balance alerts.

Benny also offers cashback on EBT purchases at many stores, including Walmart, Costco, Walgreens, and Trader Joe’s.

3. Call The EBT Recipient Hotline

Calling the automated hotline gives you access to your account information 24/7.

Dial 1-888-EBT-PENN (1-888-328-7366) and choose your preferred language. Information on additional languages and TTY access is available.
Enter your 16-digit ACCESS card number, followed by the # key.
Enter your 4-digit PIN when prompted to hear your SNAP and EBT Cash balances.
You can stay on the line or press “0” to speak with a representative for more help.

4. Make An ATM Inquiry

Checking your balance at an ATM is an option, though it typically only shows your EBT Cash funds.

Find a convenient machine using a surcharge-free ATM locator.
Insert your ACCESS card, enter your PIN, and choose the “Balance Inquiry” option.
Confirm the screen shows a “$0.00 surcharge” before proceeding. The ATM will then display or print your EBT Cash balance.
If a fee appears, press “Cancel” and find another listed ATM.

This method only displays your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can use the ConnectEBT online portal or the Benny app.

5. Review Your Last Receipt

Looking at your most recent store receipt is a simple way to track your remaining funds.

After making a purchase with your ACCESS card, keep the printed receipt.
Look for the “EBT SNAP Balance” and “EBT Cash Balance” printed at the bottom.
You can also ask a cashier for a “balance-only” transaction, which does not require a purchase.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise in Pennsylvania, recognizing the forms these scams take is important. This knowledge helps you take the right steps to protect your benefits before it's too late.

How EBT Benefits Are Stolen

Thieves steal benefits by installing hidden skimmers on card readers to copy your card data and PIN. They also use phishing scams, like fake texts and calls, to trick you into sharing your information on cloned websites or over the phone. This allows them to create a duplicate card and drain your account.

What To Do If Your Benefits Are Stolen

If your benefits are stolen, immediately call your County Assistance Office or the EBT hotline to cancel the card. SNAP benefits stolen after October 1, 2022, may be replaced up to twice a year if reported within 30 days. You must sign an affidavit confirming you did not share your card or PIN. Unfortunately, stolen EBT Cash benefits cannot be reimbursed.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems Pennsylvania EBT cardholders face and the straightforward steps to resolve them quickly.

Declined Transactions at Checkout

A declined transaction is often a simple fix. It could mean your SNAP balance is too low for the purchase, or the cashier may have accidentally run the card as 'credit' or 'debit' instead of 'EBT Food'.

Another possibility is physical damage. A scratched or bent magnetic stripe or chip on your card can cause read errors at the point-of-sale terminal, preventing the transaction from going through.

First, confirm your balance by calling 1-888-EBT-PENN, using the ebtEDGE website, or checking the Benny app.
Ask the cashier to cancel the sale and try again, making sure they choose the correct payment type—'EBT Food' for SNAP items or 'EBT Cash' for cash benefits.
If your card is visibly worn or damaged, you should order a replacement right away.

Forgotten or Locked PIN

Forgetting your PIN is common, especially since it's a good practice to change it regularly to protect your account. If you enter the wrong PIN four times in a row, your card will automatically lock for 24 hours as a security measure.

You can reset your PIN at any time by calling the EBT hotline at 1-888-EBT-PENN and following the prompts.
If your card is locked, you must wait 24 hours before you can reset the PIN and use your card again.
When choosing a new PIN, avoid simple sequences like 1234, as these are not permitted.

Lost, Damaged, or Demagnetized Card

EBT cards can stop working if they become demagnetized or damaged. This often happens when a card is kept near a magnet, such as a phone case clasp, folded inside a wallet, or left in a hot car.

Immediately report a lost, stolen, or damaged card by calling 1-888-EBT-PENN. This will deactivate the old card to prevent unauthorized use.
A replacement card will be mailed to you. You can track its status by calling the same hotline number.
Replacements are free if the card was clearly damaged and issued at a County Assistance Office, but mailed replacements may have a small fee deducted from your benefit account.

Check Your EBT Balance & Get Cashback On SNAP

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Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.