5 Ways to Check Your New Jersey EBT Balance

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Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Managing these funds is important for budgeting and avoiding shortages, so it's wise to check EBT balance in New Jersey regularly. This simple step helps you track your spending. Knowing how to complete an EBT balance check in New Jersey is a useful skill for all cardholders.

This guide explains how to check New Jersey EBT balance using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in New Jersey

You can check your Families First EBT balance in five ways. These include using the state’s official website, the Benny mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method is free and available across the state, giving you multiple options for managing your benefits.

1. Online at NJFamiliesFirst.com

Accessing your account online provides a detailed view of your benefits.

Go to the NJFamiliesFirst.com website.
Choose “Sign In” if you have an account or “Register” to create a User ID and Password.
Enter your card number, the last four digits of the primary cardholder’s SSN, and your ZIP Code.
After signing in, the home screen will show your current SNAP and EBT Cash balances. You can also view your transaction history or manage your card.

2. Using the Benny App

Using the Benny app on your smartphone allows for a quick EBT balance check in New Jersey.

Download the Benny app from the App Store or Google Play.
Create an account with your mobile number or email address.
Tap “Add Card” and enter your 16-digit Families First card number, name, and the card's expiration date.
Open the “Benefits” tab to see your current SNAP and TANF cash balances and the date of your last deposit.

Benny also provides cashback on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens. Your balance updates in real time after you shop, and any cashback you earn is credited to your Benny wallet.

3. Calling the Customer Service Line

Calling the automated phone line is another straightforward method for checking your benefits.

Call the toll-free number at 1-800-997-3333 with your 16-digit card number and 4-digit PIN ready.
Follow the automated prompts to hear your SNAP balance, EBT Cash balance, and last deposit information.
For live assistance, press zero after entering your card number.

The service has prompts in English and Spanish. For assistance in other languages, you can ask an agent for an interpreter. More information on language support is available on the language-access page.

4. Checking Your Last Receipt

Reviewing your most recent store or ATM receipt is a simple way to see your remaining funds.

After making a grocery purchase or an EBT Cash withdrawal, keep the printed receipt. Your remaining SNAP or cash balance will be printed at the bottom. This method works even if online services are unavailable.

5. At an ATM

Using an ATM allows you to check your EBT Cash funds, but it does not show your SNAP balance.

To perform an EBT balance check for your cash benefits, insert your Families First card at an ATM, enter your PIN, and choose the “Balance Inquiry” option. The machine will display your cash amount and print it on a receipt.

Since this method only shows cash benefits, you can check your SNAP balance through the online portal at NJFamiliesFirst.com or by using the Benny app.

To avoid extra charges, use surcharge-free ATMs that display the Quest®, MoneyPass®, or Allpoint® logos. You can also find free locations by using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits and take the right steps if you are targeted.

How EBT Benefits Are Stolen

Thieves use several methods, most commonly skimming and phishing. Skimming devices hidden on card readers copy your card’s data and PIN to create a clone card and drain your account. Phishing scams use fake texts or calls to trick you into revealing your card number and PIN. It is wise to regularly check New Jersey EBT balance to spot unauthorized activity quickly.

What To Do If Your Benefits Are Stolen

If you suspect theft, lock your card and report it immediately. A federal program that reimbursed stolen benefits has expired. According to the official guidelines, benefits stolen on or after December 21, 2024, cannot be replaced. Prevention is the only protection, so performing a frequent EBT balance check in New Jersey is a good habit.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security concerns, you might face other common issues with your EBT card. Knowing how to troubleshoot them can save you time and frustration at the checkout counter.

Card Declined at the Register

A declined card at the register can be confusing, especially when you have funds available. This often happens if you enabled the card lock security feature and forgot to unlock it before paying. Another common reason is entering your PIN incorrectly multiple times, which temporarily blocks the card for security.

To avoid this, you can perform an EBT balance check in New Jersey before shopping. You can also download the Benny app to see your real-time EBT balance and get cashback on eligible groceries.

If your card is locked, open the ConnectEBT mobile application or sign in at NJFamiliesFirst.com and choose “Unlock Card.”
If the card was blocked due to incorrect PIN entries, wait about 30 minutes before trying again with the correct PIN.

Forgotten or Blocked PIN

Your card is unusable without the correct 4-digit PIN. After three incorrect attempts, your card will be blocked from making transactions until you reset the PIN. This can happen if you simply forget the number or have not used the card for several months.

If you forget your PIN, you will not be able to make purchases or check New Jersey EBT balance at an ATM.

Call the 24-hour customer service line at 1-800-997-3333 and follow the prompts to reset your PIN. You will need your card number, date of birth, and Social Security number.
You can also change your PIN instantly using the ConnectEBT app or on the NJFamiliesFirst.com website.
Choose a number that is easy for you to remember but avoid writing it on the card itself.

Damaged, Worn, or Lost Card

Physical cards can stop working over time. The magnetic stripe or chip can wear out from repeated swiping, or the card can get bent, cracked, or damaged by heat. Of course, cards can also be misplaced or lost entirely.

If your card is lost, it is a good practice to check EBT balance in New Jersey to confirm no unauthorized transactions have occurred before you report it.

Log in to NJFamiliesFirst.com or the ConnectEBT app to request a replacement card after confirming your mailing address.
For a faster replacement, you can visit or call your County Social Service Agency, though a small fee may apply.
When your new card arrives, typically in 3-5 business days, call the number on the sticker to activate it and set a new PIN.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you see your EBT funds in real time and earn cash back on qualifying purchases from stores like Target, Walmart, Kroger, and Costco. For your regular EBT balance check in New Jersey, you can link your EBT card to the app. After you shop, just scan your receipt with Benny to receive cashback on items that are SNAP-eligible.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Managing these funds is important for budgeting and avoiding shortages, so it's wise to check EBT balance in New Jersey regularly. This simple step helps you track your spending. Knowing how to complete an EBT balance check in New Jersey is a useful skill for all cardholders.

This guide explains how to check New Jersey EBT balance using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in New Jersey

You can check your Families First EBT balance in five ways. These include using the state’s official website, the Benny mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method is free and available across the state, giving you multiple options for managing your benefits.

1. Online at NJFamiliesFirst.com

Accessing your account online provides a detailed view of your benefits.

Go to the NJFamiliesFirst.com website.
Choose “Sign In” if you have an account or “Register” to create a User ID and Password.
Enter your card number, the last four digits of the primary cardholder’s SSN, and your ZIP Code.
After signing in, the home screen will show your current SNAP and EBT Cash balances. You can also view your transaction history or manage your card.

2. Using the Benny App

Using the Benny app on your smartphone allows for a quick EBT balance check in New Jersey.

Download the Benny app from the App Store or Google Play.
Create an account with your mobile number or email address.
Tap “Add Card” and enter your 16-digit Families First card number, name, and the card's expiration date.
Open the “Benefits” tab to see your current SNAP and TANF cash balances and the date of your last deposit.

Benny also provides cashback on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens. Your balance updates in real time after you shop, and any cashback you earn is credited to your Benny wallet.

3. Calling the Customer Service Line

Calling the automated phone line is another straightforward method for checking your benefits.

Call the toll-free number at 1-800-997-3333 with your 16-digit card number and 4-digit PIN ready.
Follow the automated prompts to hear your SNAP balance, EBT Cash balance, and last deposit information.
For live assistance, press zero after entering your card number.

The service has prompts in English and Spanish. For assistance in other languages, you can ask an agent for an interpreter. More information on language support is available on the language-access page.

4. Checking Your Last Receipt

Reviewing your most recent store or ATM receipt is a simple way to see your remaining funds.

After making a grocery purchase or an EBT Cash withdrawal, keep the printed receipt. Your remaining SNAP or cash balance will be printed at the bottom. This method works even if online services are unavailable.

5. At an ATM

Using an ATM allows you to check your EBT Cash funds, but it does not show your SNAP balance.

To perform an EBT balance check for your cash benefits, insert your Families First card at an ATM, enter your PIN, and choose the “Balance Inquiry” option. The machine will display your cash amount and print it on a receipt.

Since this method only shows cash benefits, you can check your SNAP balance through the online portal at NJFamiliesFirst.com or by using the Benny app.

To avoid extra charges, use surcharge-free ATMs that display the Quest®, MoneyPass®, or Allpoint® logos. You can also find free locations by using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits and take the right steps if you are targeted.

How EBT Benefits Are Stolen

Thieves use several methods, most commonly skimming and phishing. Skimming devices hidden on card readers copy your card’s data and PIN to create a clone card and drain your account. Phishing scams use fake texts or calls to trick you into revealing your card number and PIN. It is wise to regularly check New Jersey EBT balance to spot unauthorized activity quickly.

What To Do If Your Benefits Are Stolen

If you suspect theft, lock your card and report it immediately. A federal program that reimbursed stolen benefits has expired. According to the official guidelines, benefits stolen on or after December 21, 2024, cannot be replaced. Prevention is the only protection, so performing a frequent EBT balance check in New Jersey is a good habit.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security concerns, you might face other common issues with your EBT card. Knowing how to troubleshoot them can save you time and frustration at the checkout counter.

Card Declined at the Register

A declined card at the register can be confusing, especially when you have funds available. This often happens if you enabled the card lock security feature and forgot to unlock it before paying. Another common reason is entering your PIN incorrectly multiple times, which temporarily blocks the card for security.

To avoid this, you can perform an EBT balance check in New Jersey before shopping. You can also download the Benny app to see your real-time EBT balance and get cashback on eligible groceries.

If your card is locked, open the ConnectEBT mobile application or sign in at NJFamiliesFirst.com and choose “Unlock Card.”
If the card was blocked due to incorrect PIN entries, wait about 30 minutes before trying again with the correct PIN.

Forgotten or Blocked PIN

Your card is unusable without the correct 4-digit PIN. After three incorrect attempts, your card will be blocked from making transactions until you reset the PIN. This can happen if you simply forget the number or have not used the card for several months.

If you forget your PIN, you will not be able to make purchases or check New Jersey EBT balance at an ATM.

Call the 24-hour customer service line at 1-800-997-3333 and follow the prompts to reset your PIN. You will need your card number, date of birth, and Social Security number.
You can also change your PIN instantly using the ConnectEBT app or on the NJFamiliesFirst.com website.
Choose a number that is easy for you to remember but avoid writing it on the card itself.

Damaged, Worn, or Lost Card

Physical cards can stop working over time. The magnetic stripe or chip can wear out from repeated swiping, or the card can get bent, cracked, or damaged by heat. Of course, cards can also be misplaced or lost entirely.

If your card is lost, it is a good practice to check EBT balance in New Jersey to confirm no unauthorized transactions have occurred before you report it.

Log in to NJFamiliesFirst.com or the ConnectEBT app to request a replacement card after confirming your mailing address.
For a faster replacement, you can visit or call your County Social Service Agency, though a small fee may apply.
When your new card arrives, typically in 3-5 business days, call the number on the sticker to activate it and set a new PIN.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you see your EBT funds in real time and earn cash back on qualifying purchases from stores like Target, Walmart, Kroger, and Costco. For your regular EBT balance check in New Jersey, you can link your EBT card to the app. After you shop, just scan your receipt with Benny to receive cashback on items that are SNAP-eligible.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Managing these funds is important for budgeting and avoiding shortages, so it's wise to check EBT balance in New Jersey regularly. This simple step helps you track your spending. Knowing how to complete an EBT balance check in New Jersey is a useful skill for all cardholders.

This guide explains how to check New Jersey EBT balance using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in New Jersey

You can check your Families First EBT balance in five ways. These include using the state’s official website, the Benny mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method is free and available across the state, giving you multiple options for managing your benefits.

1. Online at NJFamiliesFirst.com

Accessing your account online provides a detailed view of your benefits.

Go to the NJFamiliesFirst.com website.
Choose “Sign In” if you have an account or “Register” to create a User ID and Password.
Enter your card number, the last four digits of the primary cardholder’s SSN, and your ZIP Code.
After signing in, the home screen will show your current SNAP and EBT Cash balances. You can also view your transaction history or manage your card.

2. Using the Benny App

Using the Benny app on your smartphone allows for a quick EBT balance check in New Jersey.

Download the Benny app from the App Store or Google Play.
Create an account with your mobile number or email address.
Tap “Add Card” and enter your 16-digit Families First card number, name, and the card's expiration date.
Open the “Benefits” tab to see your current SNAP and TANF cash balances and the date of your last deposit.

Benny also provides cashback on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens. Your balance updates in real time after you shop, and any cashback you earn is credited to your Benny wallet.

3. Calling the Customer Service Line

Calling the automated phone line is another straightforward method for checking your benefits.

Call the toll-free number at 1-800-997-3333 with your 16-digit card number and 4-digit PIN ready.
Follow the automated prompts to hear your SNAP balance, EBT Cash balance, and last deposit information.
For live assistance, press zero after entering your card number.

The service has prompts in English and Spanish. For assistance in other languages, you can ask an agent for an interpreter. More information on language support is available on the language-access page.

4. Checking Your Last Receipt

Reviewing your most recent store or ATM receipt is a simple way to see your remaining funds.

After making a grocery purchase or an EBT Cash withdrawal, keep the printed receipt. Your remaining SNAP or cash balance will be printed at the bottom. This method works even if online services are unavailable.

5. At an ATM

Using an ATM allows you to check your EBT Cash funds, but it does not show your SNAP balance.

To perform an EBT balance check for your cash benefits, insert your Families First card at an ATM, enter your PIN, and choose the “Balance Inquiry” option. The machine will display your cash amount and print it on a receipt.

Since this method only shows cash benefits, you can check your SNAP balance through the online portal at NJFamiliesFirst.com or by using the Benny app.

To avoid extra charges, use surcharge-free ATMs that display the Quest®, MoneyPass®, or Allpoint® logos. You can also find free locations by using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits and take the right steps if you are targeted.

How EBT Benefits Are Stolen

Thieves use several methods, most commonly skimming and phishing. Skimming devices hidden on card readers copy your card’s data and PIN to create a clone card and drain your account. Phishing scams use fake texts or calls to trick you into revealing your card number and PIN. It is wise to regularly check New Jersey EBT balance to spot unauthorized activity quickly.

What To Do If Your Benefits Are Stolen

If you suspect theft, lock your card and report it immediately. A federal program that reimbursed stolen benefits has expired. According to the official guidelines, benefits stolen on or after December 21, 2024, cannot be replaced. Prevention is the only protection, so performing a frequent EBT balance check in New Jersey is a good habit.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security concerns, you might face other common issues with your EBT card. Knowing how to troubleshoot them can save you time and frustration at the checkout counter.

Card Declined at the Register

A declined card at the register can be confusing, especially when you have funds available. This often happens if you enabled the card lock security feature and forgot to unlock it before paying. Another common reason is entering your PIN incorrectly multiple times, which temporarily blocks the card for security.

To avoid this, you can perform an EBT balance check in New Jersey before shopping. You can also download the Benny app to see your real-time EBT balance and get cashback on eligible groceries.

If your card is locked, open the ConnectEBT mobile application or sign in at NJFamiliesFirst.com and choose “Unlock Card.”
If the card was blocked due to incorrect PIN entries, wait about 30 minutes before trying again with the correct PIN.

Forgotten or Blocked PIN

Your card is unusable without the correct 4-digit PIN. After three incorrect attempts, your card will be blocked from making transactions until you reset the PIN. This can happen if you simply forget the number or have not used the card for several months.

If you forget your PIN, you will not be able to make purchases or check New Jersey EBT balance at an ATM.

Call the 24-hour customer service line at 1-800-997-3333 and follow the prompts to reset your PIN. You will need your card number, date of birth, and Social Security number.
You can also change your PIN instantly using the ConnectEBT app or on the NJFamiliesFirst.com website.
Choose a number that is easy for you to remember but avoid writing it on the card itself.

Damaged, Worn, or Lost Card

Physical cards can stop working over time. The magnetic stripe or chip can wear out from repeated swiping, or the card can get bent, cracked, or damaged by heat. Of course, cards can also be misplaced or lost entirely.

If your card is lost, it is a good practice to check EBT balance in New Jersey to confirm no unauthorized transactions have occurred before you report it.

Log in to NJFamiliesFirst.com or the ConnectEBT app to request a replacement card after confirming your mailing address.
For a faster replacement, you can visit or call your County Social Service Agency, though a small fee may apply.
When your new card arrives, typically in 3-5 business days, call the number on the sticker to activate it and set a new PIN.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you see your EBT funds in real time and earn cash back on qualifying purchases from stores like Target, Walmart, Kroger, and Costco. For your regular EBT balance check in New Jersey, you can link your EBT card to the app. After you shop, just scan your receipt with Benny to receive cashback on items that are SNAP-eligible.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Managing these funds is important for budgeting and avoiding shortages, so it's wise to check EBT balance in New Jersey regularly. This simple step helps you track your spending. Knowing how to complete an EBT balance check in New Jersey is a useful skill for all cardholders.

This guide explains how to check New Jersey EBT balance using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in New Jersey

You can check your Families First EBT balance in five ways. These include using the state’s official website, the Benny mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method is free and available across the state, giving you multiple options for managing your benefits.

1. Online at NJFamiliesFirst.com

Accessing your account online provides a detailed view of your benefits.

Go to the NJFamiliesFirst.com website.
Choose “Sign In” if you have an account or “Register” to create a User ID and Password.
Enter your card number, the last four digits of the primary cardholder’s SSN, and your ZIP Code.
After signing in, the home screen will show your current SNAP and EBT Cash balances. You can also view your transaction history or manage your card.

2. Using the Benny App

Using the Benny app on your smartphone allows for a quick EBT balance check in New Jersey.

Download the Benny app from the App Store or Google Play.
Create an account with your mobile number or email address.
Tap “Add Card” and enter your 16-digit Families First card number, name, and the card's expiration date.
Open the “Benefits” tab to see your current SNAP and TANF cash balances and the date of your last deposit.

Benny also provides cashback on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens. Your balance updates in real time after you shop, and any cashback you earn is credited to your Benny wallet.

3. Calling the Customer Service Line

Calling the automated phone line is another straightforward method for checking your benefits.

Call the toll-free number at 1-800-997-3333 with your 16-digit card number and 4-digit PIN ready.
Follow the automated prompts to hear your SNAP balance, EBT Cash balance, and last deposit information.
For live assistance, press zero after entering your card number.

The service has prompts in English and Spanish. For assistance in other languages, you can ask an agent for an interpreter. More information on language support is available on the language-access page.

4. Checking Your Last Receipt

Reviewing your most recent store or ATM receipt is a simple way to see your remaining funds.

After making a grocery purchase or an EBT Cash withdrawal, keep the printed receipt. Your remaining SNAP or cash balance will be printed at the bottom. This method works even if online services are unavailable.

5. At an ATM

Using an ATM allows you to check your EBT Cash funds, but it does not show your SNAP balance.

To perform an EBT balance check for your cash benefits, insert your Families First card at an ATM, enter your PIN, and choose the “Balance Inquiry” option. The machine will display your cash amount and print it on a receipt.

Since this method only shows cash benefits, you can check your SNAP balance through the online portal at NJFamiliesFirst.com or by using the Benny app.

To avoid extra charges, use surcharge-free ATMs that display the Quest®, MoneyPass®, or Allpoint® logos. You can also find free locations by using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service number.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits and take the right steps if you are targeted.

How EBT Benefits Are Stolen

Thieves use several methods, most commonly skimming and phishing. Skimming devices hidden on card readers copy your card’s data and PIN to create a clone card and drain your account. Phishing scams use fake texts or calls to trick you into revealing your card number and PIN. It is wise to regularly check New Jersey EBT balance to spot unauthorized activity quickly.

What To Do If Your Benefits Are Stolen

If you suspect theft, lock your card and report it immediately. A federal program that reimbursed stolen benefits has expired. According to the official guidelines, benefits stolen on or after December 21, 2024, cannot be replaced. Prevention is the only protection, so performing a frequent EBT balance check in New Jersey is a good habit.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security concerns, you might face other common issues with your EBT card. Knowing how to troubleshoot them can save you time and frustration at the checkout counter.

Card Declined at the Register

A declined card at the register can be confusing, especially when you have funds available. This often happens if you enabled the card lock security feature and forgot to unlock it before paying. Another common reason is entering your PIN incorrectly multiple times, which temporarily blocks the card for security.

To avoid this, you can perform an EBT balance check in New Jersey before shopping. You can also download the Benny app to see your real-time EBT balance and get cashback on eligible groceries.

If your card is locked, open the ConnectEBT mobile application or sign in at NJFamiliesFirst.com and choose “Unlock Card.”
If the card was blocked due to incorrect PIN entries, wait about 30 minutes before trying again with the correct PIN.

Forgotten or Blocked PIN

Your card is unusable without the correct 4-digit PIN. After three incorrect attempts, your card will be blocked from making transactions until you reset the PIN. This can happen if you simply forget the number or have not used the card for several months.

If you forget your PIN, you will not be able to make purchases or check New Jersey EBT balance at an ATM.

Call the 24-hour customer service line at 1-800-997-3333 and follow the prompts to reset your PIN. You will need your card number, date of birth, and Social Security number.
You can also change your PIN instantly using the ConnectEBT app or on the NJFamiliesFirst.com website.
Choose a number that is easy for you to remember but avoid writing it on the card itself.

Damaged, Worn, or Lost Card

Physical cards can stop working over time. The magnetic stripe or chip can wear out from repeated swiping, or the card can get bent, cracked, or damaged by heat. Of course, cards can also be misplaced or lost entirely.

If your card is lost, it is a good practice to check EBT balance in New Jersey to confirm no unauthorized transactions have occurred before you report it.

Log in to NJFamiliesFirst.com or the ConnectEBT app to request a replacement card after confirming your mailing address.
For a faster replacement, you can visit or call your County Social Service Agency, though a small fee may apply.
When your new card arrives, typically in 3-5 business days, call the number on the sticker to activate it and set a new PIN.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you see your EBT funds in real time and earn cash back on qualifying purchases from stores like Target, Walmart, Kroger, and Costco. For your regular EBT balance check in New Jersey, you can link your EBT card to the app. After you shop, just scan your receipt with Benny to receive cashback on items that are SNAP-eligible.

Download Benny to take control of your spending and get more from your EBT benefits.

Frequently Asked Questions

SHARE

Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Managing these funds is important for budgeting and avoiding shortages, so it's wise to check EBT balance in New Jersey regularly. This simple step helps you track your spending. Knowing how to complete an EBT balance check in New Jersey is a useful skill for all cardholders.

This guide explains how to check New Jersey EBT balance using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in New Jersey

You can check your Families First EBT balance in five ways. These include using the state’s official website, the Benny mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method is free and available across the state, giving you multiple options for managing your benefits.

1. Online at NJFamiliesFirst.com

Accessing your account online provides a detailed view of your benefits.

Go to the NJFamiliesFirst.com website.
Choose “Sign In” if you have an account or “Register” to create a User ID and Password.
Enter your card number, the last four digits of the primary cardholder’s SSN, and your ZIP Code.
After signing in, the home screen will show your current SNAP and EBT Cash balances. You can also view your transaction history or manage your card.

2. Using the Benny App

Using the Benny app on your smartphone allows for a quick EBT balance check in New Jersey.

Download the Benny app from the App Store or Google Play.
Create an account with your mobile number or email address.
Tap “Add Card” and enter your 16-digit Families First card number, name, and the card's expiration date.
Open the “Benefits” tab to see your current SNAP and TANF cash balances and the date of your last deposit.

Benny also provides cashback on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens. Your balance updates in real time after you shop, and any cashback you earn is credited to your Benny wallet.

3. Calling the Customer Service Line

Calling the automated phone line is another straightforward method for checking your benefits.

Call the toll-free number at 1-800-997-3333 with your 16-digit card number and 4-digit PIN ready.
Follow the automated prompts to hear your SNAP balance, EBT Cash balance, and last deposit information.
For live assistance, press zero after entering your card number.

The service has prompts in English and Spanish. For assistance in other languages, you can ask an agent for an interpreter. More information on language support is available on the language-access page.

4. Checking Your Last Receipt

Reviewing your most recent store or ATM receipt is a simple way to see your remaining funds.

After making a grocery purchase or an EBT Cash withdrawal, keep the printed receipt. Your remaining SNAP or cash balance will be printed at the bottom. This method works even if online services are unavailable.

5. At an ATM

Using an ATM allows you to check your EBT Cash funds, but it does not show your SNAP balance.

To perform an EBT balance check for your cash benefits, insert your Families First card at an ATM, enter your PIN, and choose the “Balance Inquiry” option. The machine will display your cash amount and print it on a receipt.

Since this method only shows cash benefits, you can check your SNAP balance through the online portal at NJFamiliesFirst.com or by using the Benny app.

To avoid extra charges, use surcharge-free ATMs that display the Quest®, MoneyPass®, or Allpoint® logos. You can also find free locations by using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service number.

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How Can I Keep My EBT Card Secure?

With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits and take the right steps if you are targeted.

How EBT Benefits Are Stolen

Thieves use several methods, most commonly skimming and phishing. Skimming devices hidden on card readers copy your card’s data and PIN to create a clone card and drain your account. Phishing scams use fake texts or calls to trick you into revealing your card number and PIN. It is wise to regularly check New Jersey EBT balance to spot unauthorized activity quickly.

What To Do If Your Benefits Are Stolen

If you suspect theft, lock your card and report it immediately. A federal program that reimbursed stolen benefits has expired. According to the official guidelines, benefits stolen on or after December 21, 2024, cannot be replaced. Prevention is the only protection, so performing a frequent EBT balance check in New Jersey is a good habit.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security concerns, you might face other common issues with your EBT card. Knowing how to troubleshoot them can save you time and frustration at the checkout counter.

Card Declined at the Register

A declined card at the register can be confusing, especially when you have funds available. This often happens if you enabled the card lock security feature and forgot to unlock it before paying. Another common reason is entering your PIN incorrectly multiple times, which temporarily blocks the card for security.

To avoid this, you can perform an EBT balance check in New Jersey before shopping. You can also download the Benny app to see your real-time EBT balance and get cashback on eligible groceries.

If your card is locked, open the ConnectEBT mobile application or sign in at NJFamiliesFirst.com and choose “Unlock Card.”
If the card was blocked due to incorrect PIN entries, wait about 30 minutes before trying again with the correct PIN.

Forgotten or Blocked PIN

Your card is unusable without the correct 4-digit PIN. After three incorrect attempts, your card will be blocked from making transactions until you reset the PIN. This can happen if you simply forget the number or have not used the card for several months.

If you forget your PIN, you will not be able to make purchases or check New Jersey EBT balance at an ATM.

Call the 24-hour customer service line at 1-800-997-3333 and follow the prompts to reset your PIN. You will need your card number, date of birth, and Social Security number.
You can also change your PIN instantly using the ConnectEBT app or on the NJFamiliesFirst.com website.
Choose a number that is easy for you to remember but avoid writing it on the card itself.

Damaged, Worn, or Lost Card

Physical cards can stop working over time. The magnetic stripe or chip can wear out from repeated swiping, or the card can get bent, cracked, or damaged by heat. Of course, cards can also be misplaced or lost entirely.

If your card is lost, it is a good practice to check EBT balance in New Jersey to confirm no unauthorized transactions have occurred before you report it.

Log in to NJFamiliesFirst.com or the ConnectEBT app to request a replacement card after confirming your mailing address.
For a faster replacement, you can visit or call your County Social Service Agency, though a small fee may apply.
When your new card arrives, typically in 3-5 business days, call the number on the sticker to activate it and set a new PIN.

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Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you see your EBT funds in real time and earn cash back on qualifying purchases from stores like Target, Walmart, Kroger, and Costco. For your regular EBT balance check in New Jersey, you can link your EBT card to the app. After you shop, just scan your receipt with Benny to receive cashback on items that are SNAP-eligible.

Download Benny to take control of your spending and get more from your EBT benefits.