EBT cards deliver benefits for programs like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Monitoring your available funds is important for household budgeting and avoiding shortages, whether you receive benefits from one or both programs.

This guide details the different ways to check your EBT balance in New Jersey, from a mobile app to the customer service phone line.

How to Check Your EBT Balance in New Jersey

You can check your New Jersey Families First EBT funds in five ways: through the official NJFamiliesFirst.com website, with the Benny mobile app, by calling the 24-hour customer service line, by looking at your last store receipt, or by using an ATM. Each method is free and available across the state.

1. Check Online at NJFamiliesFirst.com

Accessing your account through the official state portal allows you to see your current funds and transaction history.

1. Go to the NJFamiliesFirst.com website.

2. If you're a new user, register for an account. Otherwise, sign in with your User ID and password.

3. You will need to enter your card number, the last four digits of the primary cardholder’s Social Security number, and your ZIP Code to verify your identity.

4. Once signed in, your SNAP and EBT Cash balances are displayed on the home screen. You can also view your transaction history or use the "Card" menu to lock your card or request a replacement.

2. Use the Benny App

Using the Benny app lets you track your funds in real time directly from your phone.

1. Download the app from the App Store or Google Play and open it.

2. Create an account using your mobile number or email address.

3. Tap “Add Card” and enter your 16-digit Families First card number, your name, and the card's expiration date.

4. Your current SNAP and EBT Cash balances will appear in the "Benefits" tab, which updates automatically after every transaction.

Benny also provides cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s. The cashback is automatically credited to your Benny wallet.

3. Call the Customer Service Line

Calling the automated phone line is another way to get your account information.

1. Dial 1-800-997-3333. Have your 16-digit EBT card number and 4-digit PIN ready.

2. Follow the automated prompts to hear your SNAP and EBT Cash balances and information about your last deposit.

3. To speak with a live agent, press zero after entering your card number.

The line has prompts in English and Spanish. For assistance in other languages, including Chinese, Korean, and Arabic, you can ask an agent for an interpreter. More information is available on the state's language access page.

4. Review Your Last Receipt

Checking the printed receipt from your most recent transaction is a straightforward way to see your remaining funds.

After making a purchase at a grocery store or a withdrawal from an ATM, your remaining SNAP or EBT Cash balance will be printed at the bottom of the receipt.

5. Make an ATM Inquiry

Using an ATM is an option for checking your EBT Cash funds, though it will not show your SNAP food benefits.

1. Insert your Families First card at an ATM that displays the Quest® logo, enter your PIN, and choose the "Balance Inquiry" option. The machine will show your available EBT Cash balance on the screen and can print it on a receipt.

2. To avoid extra charges, use surcharge-free ATMs that show the Quest®, MoneyPass®, or Allpoint® logos. You can also find nearby free locations using the ATM locator in your NJFamiliesFirst.com account or by calling the customer service line.

Since ATMs only show your EBT Cash balance, you will need to use another method to check your SNAP funds. You can check online at NJFamiliesFirst.com or use the Benny app to see both your SNAP and cash balances.