5 Ways to Check Your Minnesota EBT Balance
Check your Minnesota EBT balance online, by phone, or with the Benny app to manage your SNAP and EBT Cash benefits.
Oct 7, 2025
Rishi Ahuja
5 Ways to Check Your Minnesota EBT Balance
Check your Minnesota EBT balance online, by phone, or with the Benny app to manage your SNAP and EBT Cash benefits.
Oct 7, 2025
Rishi Ahuja
5 Ways to Check Your Minnesota EBT Balance
Check your Minnesota EBT balance online, by phone, or with the Benny app to manage your SNAP and EBT Cash benefits.
Oct 7, 2025
Rishi Ahuja
5 Ways to Check Your Minnesota EBT Balance
Check your Minnesota EBT balance online, by phone, or with the Benny app to manage your SNAP and EBT Cash benefits.
Oct 7, 2025
Rishi Ahuja
5 Ways to Check Your Minnesota EBT Balance
Check your Minnesota EBT balance online, by phone, or with the Benny app to manage your SNAP and EBT Cash benefits.
Oct 7, 2025
Rishi Ahuja
SHARE
ON THIS PAGE
EBT cards deliver benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages, whether you receive SNAP, EBT Cash, or both.
This guide covers the different ways to check your Minnesota EBT card balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Minnesota
You can check your Minnesota EBT card balance in several ways. These include logging into the online ebtEDGE portal, using a mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method gives you direct access to your current food and cash benefit amounts.
1. Online Through The EbtEDGE Portal
Accessing your account through the state’s secure portal gives you real-time balance information and transaction history.
Go to the ebtEDGE website or use the link on Minnesota’s official EBT Card page.
Choose “Cardholder Login” and enter your 16-digit EBT card number.
Create or enter your User ID and Password, then follow the security prompt.
Your current Food and EBT Cash balances will appear. You can click “Transaction History” for more details or “Locate” to find retailers and fee-free ATMs.
2. Using The Benny Mobile App
Checking your balance is straightforward with the Benny app for Android and iOS devices.
Download the Benny app and sign up with your phone number or email.
Enter your zip code and link your Minnesota EBT card by providing the card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can tap “History” to review past deposits and purchases.
The app also provides automatic EBT cash-back rewards when you shop at participating stores like Walmart, Costco, and Walgreens.
3. Calling The 24-Hour Customer Service Line
Getting your balance over the phone is available 24/7 through an automated system.
Call the toll-free number at 888-997-2227.
Enter your 16-digit card number followed by your 4-digit PIN when prompted.
Press “1” to hear your SNAP and EBT Cash totals.
You can stay on the line to hear recent transactions or speak with an agent. Live support is available in English, Spanish, Somali, and Hmong, with additional languages available on request.
4. Checking Your Point-Of-Sale Receipt
Reviewing your receipt after a transaction is a simple way to see your remaining funds.
Complete a purchase or EBT Cash withdrawal using your card.
Look for the “EBT Food Balance” and “EBT Cash Balance” printed at the bottom of the receipt.
Keep the slip for your records, as the amount updates after each use.
5. At An ATM (EBT Cash Only)
Using an ATM allows you to check your EBT Cash balance, but it will not show your SNAP funds.
Find an ATM with a “Quest,” “MoneyPass,” or “Allpoint” logo. You can find nearby locations with the Allpoint locator.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option, selecting “Checking” if prompted.
The machine will display or print your current EBT Cash balance. Confirm the screen shows a “$0.00 fee” before proceeding.
Since ATMs only display EBT Cash funds, you can check your SNAP balance online through the ebtEDGE portal or by using the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly common in Minnesota, making it important to protect your benefits. Recognizing the different forms these scams can take allows you to identify threats and take the necessary steps to secure your account on time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card-skimming devices on retail PIN pads copy your card's data, while "smishing" texts or "vishing" calls trick you into sharing details on fake websites. Other scams involve social media offers that promise to double benefits for your card information.
What To Do If Your Benefits Are Stolen
Minnesota replaces electronically stolen SNAP benefits for thefts between October 1, 2022, and December 20, 2024. The federal program for these reimbursements has since ended. For a qualifying theft, you must:
Report the fraud to your county or EBT customer service within 30 business days of discovery.
Submit a claim form within 10 more business days.
Stolen EBT Cash benefits are not covered.
Other Common Issues with EBT Cards and How to Resolve Them
Encountering issues with your EBT card can be frustrating, but most problems have straightforward solutions. Here are three common challenges Minnesota cardholders face and how to resolve them quickly.
Transaction Is Declined Despite Available Funds
A “Transaction Not Approved” message can appear even when you know your account has funds. This often happens if the wrong PIN was entered or if you tried to buy a non-SNAP-eligible item with your food benefits. Another reason could be that your card is frozen using the ebtEDGE security feature, or you accidentally chose the “EBT Cash” option at checkout when you only have food benefits.
First, check your balance to confirm funds are available. You can do this with the free Benny smartphone app or by calling the number on your card.
Re-enter your PIN carefully. Four incorrect attempts will lock your card until midnight.
Ask the cashier to separate food and non-food items and run the transaction again, making sure the correct account type is used.
If your card is frozen, use the ebtEDGE mobile app or website to un-freeze it.
Forgotten PIN or Locked Card
Entering an incorrect PIN four times in a single day will lock your card as a security measure. It is also common to forget your PIN, especially if there are long periods between uses or if another household member changed it.
Call the EBT customer service line at 888-997-2227 and follow the prompts to set a new PIN. You will need your card number and date of birth.
Use the “Change PIN” option on the ebtEDGE app or website.
Consider changing your PIN every few months to keep it secure and easy to remember.
Damaged or Unreadable Card
Physical damage from daily use, bending, or heat can make your EBT card unreadable. If the magnetic stripe is scratched or the chip is malfunctioning, retailers’ card readers will not be able to process your transaction.
Request a replacement by calling EBT customer service at 888-997-2227. A $2 replacement fee may apply.
Confirm your mailing address with the agent to make sure the new card arrives at the correct location, which usually takes 5-7 business days.
If the damage causes hardship, ask your county agency about getting an emergency voucher for food purchases while you wait for the new card.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your SNAP and EBT Cash balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
EBT cards deliver benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages, whether you receive SNAP, EBT Cash, or both.
This guide covers the different ways to check your Minnesota EBT card balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Minnesota
You can check your Minnesota EBT card balance in several ways. These include logging into the online ebtEDGE portal, using a mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method gives you direct access to your current food and cash benefit amounts.
1. Online Through The EbtEDGE Portal
Accessing your account through the state’s secure portal gives you real-time balance information and transaction history.
Go to the ebtEDGE website or use the link on Minnesota’s official EBT Card page.
Choose “Cardholder Login” and enter your 16-digit EBT card number.
Create or enter your User ID and Password, then follow the security prompt.
Your current Food and EBT Cash balances will appear. You can click “Transaction History” for more details or “Locate” to find retailers and fee-free ATMs.
2. Using The Benny Mobile App
Checking your balance is straightforward with the Benny app for Android and iOS devices.
Download the Benny app and sign up with your phone number or email.
Enter your zip code and link your Minnesota EBT card by providing the card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can tap “History” to review past deposits and purchases.
The app also provides automatic EBT cash-back rewards when you shop at participating stores like Walmart, Costco, and Walgreens.
3. Calling The 24-Hour Customer Service Line
Getting your balance over the phone is available 24/7 through an automated system.
Call the toll-free number at 888-997-2227.
Enter your 16-digit card number followed by your 4-digit PIN when prompted.
Press “1” to hear your SNAP and EBT Cash totals.
You can stay on the line to hear recent transactions or speak with an agent. Live support is available in English, Spanish, Somali, and Hmong, with additional languages available on request.
4. Checking Your Point-Of-Sale Receipt
Reviewing your receipt after a transaction is a simple way to see your remaining funds.
Complete a purchase or EBT Cash withdrawal using your card.
Look for the “EBT Food Balance” and “EBT Cash Balance” printed at the bottom of the receipt.
Keep the slip for your records, as the amount updates after each use.
5. At An ATM (EBT Cash Only)
Using an ATM allows you to check your EBT Cash balance, but it will not show your SNAP funds.
Find an ATM with a “Quest,” “MoneyPass,” or “Allpoint” logo. You can find nearby locations with the Allpoint locator.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option, selecting “Checking” if prompted.
The machine will display or print your current EBT Cash balance. Confirm the screen shows a “$0.00 fee” before proceeding.
Since ATMs only display EBT Cash funds, you can check your SNAP balance online through the ebtEDGE portal or by using the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly common in Minnesota, making it important to protect your benefits. Recognizing the different forms these scams can take allows you to identify threats and take the necessary steps to secure your account on time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card-skimming devices on retail PIN pads copy your card's data, while "smishing" texts or "vishing" calls trick you into sharing details on fake websites. Other scams involve social media offers that promise to double benefits for your card information.
What To Do If Your Benefits Are Stolen
Minnesota replaces electronically stolen SNAP benefits for thefts between October 1, 2022, and December 20, 2024. The federal program for these reimbursements has since ended. For a qualifying theft, you must:
Report the fraud to your county or EBT customer service within 30 business days of discovery.
Submit a claim form within 10 more business days.
Stolen EBT Cash benefits are not covered.
Other Common Issues with EBT Cards and How to Resolve Them
Encountering issues with your EBT card can be frustrating, but most problems have straightforward solutions. Here are three common challenges Minnesota cardholders face and how to resolve them quickly.
Transaction Is Declined Despite Available Funds
A “Transaction Not Approved” message can appear even when you know your account has funds. This often happens if the wrong PIN was entered or if you tried to buy a non-SNAP-eligible item with your food benefits. Another reason could be that your card is frozen using the ebtEDGE security feature, or you accidentally chose the “EBT Cash” option at checkout when you only have food benefits.
First, check your balance to confirm funds are available. You can do this with the free Benny smartphone app or by calling the number on your card.
Re-enter your PIN carefully. Four incorrect attempts will lock your card until midnight.
Ask the cashier to separate food and non-food items and run the transaction again, making sure the correct account type is used.
If your card is frozen, use the ebtEDGE mobile app or website to un-freeze it.
Forgotten PIN or Locked Card
Entering an incorrect PIN four times in a single day will lock your card as a security measure. It is also common to forget your PIN, especially if there are long periods between uses or if another household member changed it.
Call the EBT customer service line at 888-997-2227 and follow the prompts to set a new PIN. You will need your card number and date of birth.
Use the “Change PIN” option on the ebtEDGE app or website.
Consider changing your PIN every few months to keep it secure and easy to remember.
Damaged or Unreadable Card
Physical damage from daily use, bending, or heat can make your EBT card unreadable. If the magnetic stripe is scratched or the chip is malfunctioning, retailers’ card readers will not be able to process your transaction.
Request a replacement by calling EBT customer service at 888-997-2227. A $2 replacement fee may apply.
Confirm your mailing address with the agent to make sure the new card arrives at the correct location, which usually takes 5-7 business days.
If the damage causes hardship, ask your county agency about getting an emergency voucher for food purchases while you wait for the new card.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your SNAP and EBT Cash balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
EBT cards deliver benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages, whether you receive SNAP, EBT Cash, or both.
This guide covers the different ways to check your Minnesota EBT card balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Minnesota
You can check your Minnesota EBT card balance in several ways. These include logging into the online ebtEDGE portal, using a mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method gives you direct access to your current food and cash benefit amounts.
1. Online Through The EbtEDGE Portal
Accessing your account through the state’s secure portal gives you real-time balance information and transaction history.
Go to the ebtEDGE website or use the link on Minnesota’s official EBT Card page.
Choose “Cardholder Login” and enter your 16-digit EBT card number.
Create or enter your User ID and Password, then follow the security prompt.
Your current Food and EBT Cash balances will appear. You can click “Transaction History” for more details or “Locate” to find retailers and fee-free ATMs.
2. Using The Benny Mobile App
Checking your balance is straightforward with the Benny app for Android and iOS devices.
Download the Benny app and sign up with your phone number or email.
Enter your zip code and link your Minnesota EBT card by providing the card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can tap “History” to review past deposits and purchases.
The app also provides automatic EBT cash-back rewards when you shop at participating stores like Walmart, Costco, and Walgreens.
3. Calling The 24-Hour Customer Service Line
Getting your balance over the phone is available 24/7 through an automated system.
Call the toll-free number at 888-997-2227.
Enter your 16-digit card number followed by your 4-digit PIN when prompted.
Press “1” to hear your SNAP and EBT Cash totals.
You can stay on the line to hear recent transactions or speak with an agent. Live support is available in English, Spanish, Somali, and Hmong, with additional languages available on request.
4. Checking Your Point-Of-Sale Receipt
Reviewing your receipt after a transaction is a simple way to see your remaining funds.
Complete a purchase or EBT Cash withdrawal using your card.
Look for the “EBT Food Balance” and “EBT Cash Balance” printed at the bottom of the receipt.
Keep the slip for your records, as the amount updates after each use.
5. At An ATM (EBT Cash Only)
Using an ATM allows you to check your EBT Cash balance, but it will not show your SNAP funds.
Find an ATM with a “Quest,” “MoneyPass,” or “Allpoint” logo. You can find nearby locations with the Allpoint locator.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option, selecting “Checking” if prompted.
The machine will display or print your current EBT Cash balance. Confirm the screen shows a “$0.00 fee” before proceeding.
Since ATMs only display EBT Cash funds, you can check your SNAP balance online through the ebtEDGE portal or by using the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly common in Minnesota, making it important to protect your benefits. Recognizing the different forms these scams can take allows you to identify threats and take the necessary steps to secure your account on time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card-skimming devices on retail PIN pads copy your card's data, while "smishing" texts or "vishing" calls trick you into sharing details on fake websites. Other scams involve social media offers that promise to double benefits for your card information.
What To Do If Your Benefits Are Stolen
Minnesota replaces electronically stolen SNAP benefits for thefts between October 1, 2022, and December 20, 2024. The federal program for these reimbursements has since ended. For a qualifying theft, you must:
Report the fraud to your county or EBT customer service within 30 business days of discovery.
Submit a claim form within 10 more business days.
Stolen EBT Cash benefits are not covered.
Other Common Issues with EBT Cards and How to Resolve Them
Encountering issues with your EBT card can be frustrating, but most problems have straightforward solutions. Here are three common challenges Minnesota cardholders face and how to resolve them quickly.
Transaction Is Declined Despite Available Funds
A “Transaction Not Approved” message can appear even when you know your account has funds. This often happens if the wrong PIN was entered or if you tried to buy a non-SNAP-eligible item with your food benefits. Another reason could be that your card is frozen using the ebtEDGE security feature, or you accidentally chose the “EBT Cash” option at checkout when you only have food benefits.
First, check your balance to confirm funds are available. You can do this with the free Benny smartphone app or by calling the number on your card.
Re-enter your PIN carefully. Four incorrect attempts will lock your card until midnight.
Ask the cashier to separate food and non-food items and run the transaction again, making sure the correct account type is used.
If your card is frozen, use the ebtEDGE mobile app or website to un-freeze it.
Forgotten PIN or Locked Card
Entering an incorrect PIN four times in a single day will lock your card as a security measure. It is also common to forget your PIN, especially if there are long periods between uses or if another household member changed it.
Call the EBT customer service line at 888-997-2227 and follow the prompts to set a new PIN. You will need your card number and date of birth.
Use the “Change PIN” option on the ebtEDGE app or website.
Consider changing your PIN every few months to keep it secure and easy to remember.
Damaged or Unreadable Card
Physical damage from daily use, bending, or heat can make your EBT card unreadable. If the magnetic stripe is scratched or the chip is malfunctioning, retailers’ card readers will not be able to process your transaction.
Request a replacement by calling EBT customer service at 888-997-2227. A $2 replacement fee may apply.
Confirm your mailing address with the agent to make sure the new card arrives at the correct location, which usually takes 5-7 business days.
If the damage causes hardship, ask your county agency about getting an emergency voucher for food purchases while you wait for the new card.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your SNAP and EBT Cash balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
EBT cards deliver benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages, whether you receive SNAP, EBT Cash, or both.
This guide covers the different ways to check your Minnesota EBT card balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Minnesota
You can check your Minnesota EBT card balance in several ways. These include logging into the online ebtEDGE portal, using a mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method gives you direct access to your current food and cash benefit amounts.
1. Online Through The EbtEDGE Portal
Accessing your account through the state’s secure portal gives you real-time balance information and transaction history.
Go to the ebtEDGE website or use the link on Minnesota’s official EBT Card page.
Choose “Cardholder Login” and enter your 16-digit EBT card number.
Create or enter your User ID and Password, then follow the security prompt.
Your current Food and EBT Cash balances will appear. You can click “Transaction History” for more details or “Locate” to find retailers and fee-free ATMs.
2. Using The Benny Mobile App
Checking your balance is straightforward with the Benny app for Android and iOS devices.
Download the Benny app and sign up with your phone number or email.
Enter your zip code and link your Minnesota EBT card by providing the card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can tap “History” to review past deposits and purchases.
The app also provides automatic EBT cash-back rewards when you shop at participating stores like Walmart, Costco, and Walgreens.
3. Calling The 24-Hour Customer Service Line
Getting your balance over the phone is available 24/7 through an automated system.
Call the toll-free number at 888-997-2227.
Enter your 16-digit card number followed by your 4-digit PIN when prompted.
Press “1” to hear your SNAP and EBT Cash totals.
You can stay on the line to hear recent transactions or speak with an agent. Live support is available in English, Spanish, Somali, and Hmong, with additional languages available on request.
4. Checking Your Point-Of-Sale Receipt
Reviewing your receipt after a transaction is a simple way to see your remaining funds.
Complete a purchase or EBT Cash withdrawal using your card.
Look for the “EBT Food Balance” and “EBT Cash Balance” printed at the bottom of the receipt.
Keep the slip for your records, as the amount updates after each use.
5. At An ATM (EBT Cash Only)
Using an ATM allows you to check your EBT Cash balance, but it will not show your SNAP funds.
Find an ATM with a “Quest,” “MoneyPass,” or “Allpoint” logo. You can find nearby locations with the Allpoint locator.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option, selecting “Checking” if prompted.
The machine will display or print your current EBT Cash balance. Confirm the screen shows a “$0.00 fee” before proceeding.
Since ATMs only display EBT Cash funds, you can check your SNAP balance online through the ebtEDGE portal or by using the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly common in Minnesota, making it important to protect your benefits. Recognizing the different forms these scams can take allows you to identify threats and take the necessary steps to secure your account on time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card-skimming devices on retail PIN pads copy your card's data, while "smishing" texts or "vishing" calls trick you into sharing details on fake websites. Other scams involve social media offers that promise to double benefits for your card information.
What To Do If Your Benefits Are Stolen
Minnesota replaces electronically stolen SNAP benefits for thefts between October 1, 2022, and December 20, 2024. The federal program for these reimbursements has since ended. For a qualifying theft, you must:
Report the fraud to your county or EBT customer service within 30 business days of discovery.
Submit a claim form within 10 more business days.
Stolen EBT Cash benefits are not covered.
Other Common Issues with EBT Cards and How to Resolve Them
Encountering issues with your EBT card can be frustrating, but most problems have straightforward solutions. Here are three common challenges Minnesota cardholders face and how to resolve them quickly.
Transaction Is Declined Despite Available Funds
A “Transaction Not Approved” message can appear even when you know your account has funds. This often happens if the wrong PIN was entered or if you tried to buy a non-SNAP-eligible item with your food benefits. Another reason could be that your card is frozen using the ebtEDGE security feature, or you accidentally chose the “EBT Cash” option at checkout when you only have food benefits.
First, check your balance to confirm funds are available. You can do this with the free Benny smartphone app or by calling the number on your card.
Re-enter your PIN carefully. Four incorrect attempts will lock your card until midnight.
Ask the cashier to separate food and non-food items and run the transaction again, making sure the correct account type is used.
If your card is frozen, use the ebtEDGE mobile app or website to un-freeze it.
Forgotten PIN or Locked Card
Entering an incorrect PIN four times in a single day will lock your card as a security measure. It is also common to forget your PIN, especially if there are long periods between uses or if another household member changed it.
Call the EBT customer service line at 888-997-2227 and follow the prompts to set a new PIN. You will need your card number and date of birth.
Use the “Change PIN” option on the ebtEDGE app or website.
Consider changing your PIN every few months to keep it secure and easy to remember.
Damaged or Unreadable Card
Physical damage from daily use, bending, or heat can make your EBT card unreadable. If the magnetic stripe is scratched or the chip is malfunctioning, retailers’ card readers will not be able to process your transaction.
Request a replacement by calling EBT customer service at 888-997-2227. A $2 replacement fee may apply.
Confirm your mailing address with the agent to make sure the new card arrives at the correct location, which usually takes 5-7 business days.
If the damage causes hardship, ask your county agency about getting an emergency voucher for food purchases while you wait for the new card.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your SNAP and EBT Cash balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
EBT cards deliver benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your funds helps with budgeting and prevents shortages, whether you receive SNAP, EBT Cash, or both.
This guide covers the different ways to check your Minnesota EBT card balance, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Minnesota
You can check your Minnesota EBT card balance in several ways. These include logging into the online ebtEDGE portal, using a mobile app, calling the 24-hour customer service line, looking at your last store receipt, or visiting an ATM. Each method gives you direct access to your current food and cash benefit amounts.
1. Online Through The EbtEDGE Portal
Accessing your account through the state’s secure portal gives you real-time balance information and transaction history.
Go to the ebtEDGE website or use the link on Minnesota’s official EBT Card page.
Choose “Cardholder Login” and enter your 16-digit EBT card number.
Create or enter your User ID and Password, then follow the security prompt.
Your current Food and EBT Cash balances will appear. You can click “Transaction History” for more details or “Locate” to find retailers and fee-free ATMs.
2. Using The Benny Mobile App
Checking your balance is straightforward with the Benny app for Android and iOS devices.
Download the Benny app and sign up with your phone number or email.
Enter your zip code and link your Minnesota EBT card by providing the card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can tap “History” to review past deposits and purchases.
The app also provides automatic EBT cash-back rewards when you shop at participating stores like Walmart, Costco, and Walgreens.
3. Calling The 24-Hour Customer Service Line
Getting your balance over the phone is available 24/7 through an automated system.
Call the toll-free number at 888-997-2227.
Enter your 16-digit card number followed by your 4-digit PIN when prompted.
Press “1” to hear your SNAP and EBT Cash totals.
You can stay on the line to hear recent transactions or speak with an agent. Live support is available in English, Spanish, Somali, and Hmong, with additional languages available on request.
4. Checking Your Point-Of-Sale Receipt
Reviewing your receipt after a transaction is a simple way to see your remaining funds.
Complete a purchase or EBT Cash withdrawal using your card.
Look for the “EBT Food Balance” and “EBT Cash Balance” printed at the bottom of the receipt.
Keep the slip for your records, as the amount updates after each use.
5. At An ATM (EBT Cash Only)
Using an ATM allows you to check your EBT Cash balance, but it will not show your SNAP funds.
Find an ATM with a “Quest,” “MoneyPass,” or “Allpoint” logo. You can find nearby locations with the Allpoint locator.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option, selecting “Checking” if prompted.
The machine will display or print your current EBT Cash balance. Confirm the screen shows a “$0.00 fee” before proceeding.
Since ATMs only display EBT Cash funds, you can check your SNAP balance online through the ebtEDGE portal or by using the Benny app.
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Earn 1-3% cash back on SNAP and track your EBT balance
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly common in Minnesota, making it important to protect your benefits. Recognizing the different forms these scams can take allows you to identify threats and take the necessary steps to secure your account on time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card-skimming devices on retail PIN pads copy your card's data, while "smishing" texts or "vishing" calls trick you into sharing details on fake websites. Other scams involve social media offers that promise to double benefits for your card information.
What To Do If Your Benefits Are Stolen
Minnesota replaces electronically stolen SNAP benefits for thefts between October 1, 2022, and December 20, 2024. The federal program for these reimbursements has since ended. For a qualifying theft, you must:
Report the fraud to your county or EBT customer service within 30 business days of discovery.
Submit a claim form within 10 more business days.
Stolen EBT Cash benefits are not covered.
Other Common Issues with EBT Cards and How to Resolve Them
Encountering issues with your EBT card can be frustrating, but most problems have straightforward solutions. Here are three common challenges Minnesota cardholders face and how to resolve them quickly.
Transaction Is Declined Despite Available Funds
A “Transaction Not Approved” message can appear even when you know your account has funds. This often happens if the wrong PIN was entered or if you tried to buy a non-SNAP-eligible item with your food benefits. Another reason could be that your card is frozen using the ebtEDGE security feature, or you accidentally chose the “EBT Cash” option at checkout when you only have food benefits.
First, check your balance to confirm funds are available. You can do this with the free Benny smartphone app or by calling the number on your card.
Re-enter your PIN carefully. Four incorrect attempts will lock your card until midnight.
Ask the cashier to separate food and non-food items and run the transaction again, making sure the correct account type is used.
If your card is frozen, use the ebtEDGE mobile app or website to un-freeze it.
Forgotten PIN or Locked Card
Entering an incorrect PIN four times in a single day will lock your card as a security measure. It is also common to forget your PIN, especially if there are long periods between uses or if another household member changed it.
Call the EBT customer service line at 888-997-2227 and follow the prompts to set a new PIN. You will need your card number and date of birth.
Use the “Change PIN” option on the ebtEDGE app or website.
Consider changing your PIN every few months to keep it secure and easy to remember.
Damaged or Unreadable Card
Physical damage from daily use, bending, or heat can make your EBT card unreadable. If the magnetic stripe is scratched or the chip is malfunctioning, retailers’ card readers will not be able to process your transaction.
Request a replacement by calling EBT customer service at 888-997-2227. A $2 replacement fee may apply.
Confirm your mailing address with the agent to make sure the new card arrives at the correct location, which usually takes 5-7 business days.
If the damage causes hardship, ask your county agency about getting an emergency voucher for food purchases while you wait for the new card.
Get 1-3% cash back on groceries and track your EBT Balance
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your SNAP and EBT Cash balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
