5 Ways to Check Your Maine EBT Balance
Easily check Maine EBT balance online, with the Benny app, or by phone with this simple step-by-step guide.
Steve Austin
Updated on:
Dec 16, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Maine EBT Balance
Easily check Maine EBT balance online, with the Benny app, or by phone with this simple step-by-step guide.
Steve Austin
Updated on:
Dec 16, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Maine EBT Balance
Easily check Maine EBT balance online, with the Benny app, or by phone with this simple step-by-step guide.
Steve Austin
Updated on:
Dec 16, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Maine EBT Balance
Easily check Maine EBT balance online, with the Benny app, or by phone with this simple step-by-step guide.
Steve Austin
Updated on:
Dec 16, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Maine EBT Balance
Easily check Maine EBT balance online, with the Benny app, or by phone with this simple step-by-step guide.
Steve Austin
Updated on:
Dec 16, 2025
Published on:
Nov 5, 2025
SHARE
ON THIS PAGE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and/or EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Knowing how to check EBT balance in Maine is an important part of managing your household budget and avoiding shortages.
This guide will walk you through the different ways to check your balance, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Maine
You can check your EBT balance in several ways. These include using the official Pine Tree Card online portal, the Benny mobile app, or calling the 24-hour customer service line. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM or point-of-sale terminal.
1. Use The Pine Tree Card Portal
Checking your balance online involves creating an account on the official state website.
Go to the Pine Tree Card website.
If it's your first time, click “Create User Account.” Otherwise, log in with your existing credentials.
You will need to enter your 16-digit EBT card number and the cardholder’s Social Security number or date of birth, then choose a User ID and password.
Once logged in, your current SNAP and EBT Cash balances will be displayed under “Account Summary.”
2. Download The Benny App
Using the Benny app is another way to check your EBT balance in Maine.
Download the app and create a free profile with your phone number or email.
Enter your ZIP code and link your Pine Tree card using your card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can refresh the balance at any time.
You can also turn on push notifications for automatic balance updates after every transaction. The app provides automatic cashback when you shop for eligible items at participating stores like Walmart, Costco, and Walgreens.
3. Call The EBT Customer Service Line
Calling the automated phone system provides a quick EBT balance check in Maine.
Dial 1-800-477-7428, which is available 24/7.
Choose your preferred language. English, Spanish, French, and Somali are directly available, and other languages are supported through an interpreter service.
Enter your 16-digit card number followed by your 4-digit PIN.
An automated voice will read your current SNAP and EBT Cash balances.
4. Check Your Last Receipt
Reviewing the receipt from your most recent EBT purchase or ATM withdrawal is a simple way to see your remaining funds. Look at the bottom of the receipt, where your "EBT Food Balance" and "EBT Cash Balance" are automatically printed after each transaction.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at a compatible terminal is another option to check Maine EBT balance.
Insert your Pine Tree Card at any ATM or POS terminal showing the Quest, Plus, or Cirrus logo. You can find machines without extra fees using a surcharge-free ATM locator.
Enter your PIN and choose the “Balance Inquiry” option.
Select “Checking” or “EBT Cash” to view your EBT Cash balance.
Note that ATMs will only show your EBT Cash balance, not your SNAP funds. To check your SNAP balance at a terminal, you must use a point-of-sale (POS) machine at a retailer. Alternatively, you can see both balances instantly with the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the tactics thieves use can help you protect your benefits and act quickly if you suspect fraud.
How EBT Benefits Are Stolen
Thieves use several methods, from phishing texts and fake websites to physical card skimmers on payment terminals. Because some cards in Maine use a magnetic stripe, they are vulnerable to skimming. It is wise to regularly check your transaction history for unauthorized activity, as thieves can drain an account before your next EBT balance check in Maine.
What To Do If Your Benefits Are Stolen
A federal program allowing states to replace stolen SNAP benefits lapsed after September 2024. Therefore, stolen funds are not reimbursed unless federal authorization is reinstated. If you discover a theft, you must still act immediately.
Call 1-800-477-7428 to freeze your card.
Report the fraud to the DHHS fraud unit at 866-348-1129.
Change your PIN using the official EBT website or by phone.
Other Common Issues with EBT Cards and How to Resolve Them
Even with a valid card, you might run into issues at checkout. Here are a few common problems with the Pine Tree Card and the steps to resolve them quickly.
Card Is Declined Despite Having Funds
A declined transaction can be confusing if you believe you have funds. This often happens if your monthly benefits have not been loaded yet, you have entered an incorrect PIN too many times, or you tried to purchase an item not permitted under SNAP rules.
Before shopping, it is wise to check Maine EBT balance. You can do this by calling 1-800-477-7428, visiting the Pine Tree Card portal, or reviewing your last receipt.
For a quick EBT balance check in Maine on your phone, you can download the Benny app.
If your balance is zero, wait for your scheduled deposit date or call the Office for Family Independence (OFI) at 1-855-797-4357 to confirm the schedule.
Entering the wrong PIN four times locks the card for 24 hours. You will need to wait or reset your PIN.
Forgotten, Blocked, Or Hard-To-Remember PIN
For security, your card will automatically lock for 24 hours after four incorrect PIN attempts in a single day. It is also common for households to simply forget their PIN over time.
You can reset your PIN at any time by calling the EBT customer service line at 1-800-477-7428 and following the automated prompts.
You will need your card number, the cardholder’s date of birth, and the last four digits of their Social Security Number.
Choose a new four-digit number that is difficult to guess and avoid sequences like your birth year. The new PIN works immediately.
Cracked, Demagnetized, Or Worn-Out Card
Over time, daily use can take a toll on your card. The magnetic stripe can be damaged by normal wear, heat, or exposure to strong magnets, making it unreadable at payment terminals.
Order a free replacement by calling 1-800-477-7428 or by logging into the self-service portal. The Office for Family Independence can also mail one if you call their statewide line.
The new card typically arrives in 7–10 business days. Your benefits will remain secure in your account while you wait.
While you wait, you can still check EBT balance in Maine with your card details, but most retailers cannot manually enter your card number for a purchase.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a convenient option to check EBT balance in Maine directly from your phone. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and/or EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Knowing how to check EBT balance in Maine is an important part of managing your household budget and avoiding shortages.
This guide will walk you through the different ways to check your balance, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Maine
You can check your EBT balance in several ways. These include using the official Pine Tree Card online portal, the Benny mobile app, or calling the 24-hour customer service line. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM or point-of-sale terminal.
1. Use The Pine Tree Card Portal
Checking your balance online involves creating an account on the official state website.
Go to the Pine Tree Card website.
If it's your first time, click “Create User Account.” Otherwise, log in with your existing credentials.
You will need to enter your 16-digit EBT card number and the cardholder’s Social Security number or date of birth, then choose a User ID and password.
Once logged in, your current SNAP and EBT Cash balances will be displayed under “Account Summary.”
2. Download The Benny App
Using the Benny app is another way to check your EBT balance in Maine.
Download the app and create a free profile with your phone number or email.
Enter your ZIP code and link your Pine Tree card using your card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can refresh the balance at any time.
You can also turn on push notifications for automatic balance updates after every transaction. The app provides automatic cashback when you shop for eligible items at participating stores like Walmart, Costco, and Walgreens.
3. Call The EBT Customer Service Line
Calling the automated phone system provides a quick EBT balance check in Maine.
Dial 1-800-477-7428, which is available 24/7.
Choose your preferred language. English, Spanish, French, and Somali are directly available, and other languages are supported through an interpreter service.
Enter your 16-digit card number followed by your 4-digit PIN.
An automated voice will read your current SNAP and EBT Cash balances.
4. Check Your Last Receipt
Reviewing the receipt from your most recent EBT purchase or ATM withdrawal is a simple way to see your remaining funds. Look at the bottom of the receipt, where your "EBT Food Balance" and "EBT Cash Balance" are automatically printed after each transaction.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at a compatible terminal is another option to check Maine EBT balance.
Insert your Pine Tree Card at any ATM or POS terminal showing the Quest, Plus, or Cirrus logo. You can find machines without extra fees using a surcharge-free ATM locator.
Enter your PIN and choose the “Balance Inquiry” option.
Select “Checking” or “EBT Cash” to view your EBT Cash balance.
Note that ATMs will only show your EBT Cash balance, not your SNAP funds. To check your SNAP balance at a terminal, you must use a point-of-sale (POS) machine at a retailer. Alternatively, you can see both balances instantly with the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the tactics thieves use can help you protect your benefits and act quickly if you suspect fraud.
How EBT Benefits Are Stolen
Thieves use several methods, from phishing texts and fake websites to physical card skimmers on payment terminals. Because some cards in Maine use a magnetic stripe, they are vulnerable to skimming. It is wise to regularly check your transaction history for unauthorized activity, as thieves can drain an account before your next EBT balance check in Maine.
What To Do If Your Benefits Are Stolen
A federal program allowing states to replace stolen SNAP benefits lapsed after September 2024. Therefore, stolen funds are not reimbursed unless federal authorization is reinstated. If you discover a theft, you must still act immediately.
Call 1-800-477-7428 to freeze your card.
Report the fraud to the DHHS fraud unit at 866-348-1129.
Change your PIN using the official EBT website or by phone.
Other Common Issues with EBT Cards and How to Resolve Them
Even with a valid card, you might run into issues at checkout. Here are a few common problems with the Pine Tree Card and the steps to resolve them quickly.
Card Is Declined Despite Having Funds
A declined transaction can be confusing if you believe you have funds. This often happens if your monthly benefits have not been loaded yet, you have entered an incorrect PIN too many times, or you tried to purchase an item not permitted under SNAP rules.
Before shopping, it is wise to check Maine EBT balance. You can do this by calling 1-800-477-7428, visiting the Pine Tree Card portal, or reviewing your last receipt.
For a quick EBT balance check in Maine on your phone, you can download the Benny app.
If your balance is zero, wait for your scheduled deposit date or call the Office for Family Independence (OFI) at 1-855-797-4357 to confirm the schedule.
Entering the wrong PIN four times locks the card for 24 hours. You will need to wait or reset your PIN.
Forgotten, Blocked, Or Hard-To-Remember PIN
For security, your card will automatically lock for 24 hours after four incorrect PIN attempts in a single day. It is also common for households to simply forget their PIN over time.
You can reset your PIN at any time by calling the EBT customer service line at 1-800-477-7428 and following the automated prompts.
You will need your card number, the cardholder’s date of birth, and the last four digits of their Social Security Number.
Choose a new four-digit number that is difficult to guess and avoid sequences like your birth year. The new PIN works immediately.
Cracked, Demagnetized, Or Worn-Out Card
Over time, daily use can take a toll on your card. The magnetic stripe can be damaged by normal wear, heat, or exposure to strong magnets, making it unreadable at payment terminals.
Order a free replacement by calling 1-800-477-7428 or by logging into the self-service portal. The Office for Family Independence can also mail one if you call their statewide line.
The new card typically arrives in 7–10 business days. Your benefits will remain secure in your account while you wait.
While you wait, you can still check EBT balance in Maine with your card details, but most retailers cannot manually enter your card number for a purchase.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a convenient option to check EBT balance in Maine directly from your phone. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and/or EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Knowing how to check EBT balance in Maine is an important part of managing your household budget and avoiding shortages.
This guide will walk you through the different ways to check your balance, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Maine
You can check your EBT balance in several ways. These include using the official Pine Tree Card online portal, the Benny mobile app, or calling the 24-hour customer service line. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM or point-of-sale terminal.
1. Use The Pine Tree Card Portal
Checking your balance online involves creating an account on the official state website.
Go to the Pine Tree Card website.
If it's your first time, click “Create User Account.” Otherwise, log in with your existing credentials.
You will need to enter your 16-digit EBT card number and the cardholder’s Social Security number or date of birth, then choose a User ID and password.
Once logged in, your current SNAP and EBT Cash balances will be displayed under “Account Summary.”
2. Download The Benny App
Using the Benny app is another way to check your EBT balance in Maine.
Download the app and create a free profile with your phone number or email.
Enter your ZIP code and link your Pine Tree card using your card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can refresh the balance at any time.
You can also turn on push notifications for automatic balance updates after every transaction. The app provides automatic cashback when you shop for eligible items at participating stores like Walmart, Costco, and Walgreens.
3. Call The EBT Customer Service Line
Calling the automated phone system provides a quick EBT balance check in Maine.
Dial 1-800-477-7428, which is available 24/7.
Choose your preferred language. English, Spanish, French, and Somali are directly available, and other languages are supported through an interpreter service.
Enter your 16-digit card number followed by your 4-digit PIN.
An automated voice will read your current SNAP and EBT Cash balances.
4. Check Your Last Receipt
Reviewing the receipt from your most recent EBT purchase or ATM withdrawal is a simple way to see your remaining funds. Look at the bottom of the receipt, where your "EBT Food Balance" and "EBT Cash Balance" are automatically printed after each transaction.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at a compatible terminal is another option to check Maine EBT balance.
Insert your Pine Tree Card at any ATM or POS terminal showing the Quest, Plus, or Cirrus logo. You can find machines without extra fees using a surcharge-free ATM locator.
Enter your PIN and choose the “Balance Inquiry” option.
Select “Checking” or “EBT Cash” to view your EBT Cash balance.
Note that ATMs will only show your EBT Cash balance, not your SNAP funds. To check your SNAP balance at a terminal, you must use a point-of-sale (POS) machine at a retailer. Alternatively, you can see both balances instantly with the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the tactics thieves use can help you protect your benefits and act quickly if you suspect fraud.
How EBT Benefits Are Stolen
Thieves use several methods, from phishing texts and fake websites to physical card skimmers on payment terminals. Because some cards in Maine use a magnetic stripe, they are vulnerable to skimming. It is wise to regularly check your transaction history for unauthorized activity, as thieves can drain an account before your next EBT balance check in Maine.
What To Do If Your Benefits Are Stolen
A federal program allowing states to replace stolen SNAP benefits lapsed after September 2024. Therefore, stolen funds are not reimbursed unless federal authorization is reinstated. If you discover a theft, you must still act immediately.
Call 1-800-477-7428 to freeze your card.
Report the fraud to the DHHS fraud unit at 866-348-1129.
Change your PIN using the official EBT website or by phone.
Other Common Issues with EBT Cards and How to Resolve Them
Even with a valid card, you might run into issues at checkout. Here are a few common problems with the Pine Tree Card and the steps to resolve them quickly.
Card Is Declined Despite Having Funds
A declined transaction can be confusing if you believe you have funds. This often happens if your monthly benefits have not been loaded yet, you have entered an incorrect PIN too many times, or you tried to purchase an item not permitted under SNAP rules.
Before shopping, it is wise to check Maine EBT balance. You can do this by calling 1-800-477-7428, visiting the Pine Tree Card portal, or reviewing your last receipt.
For a quick EBT balance check in Maine on your phone, you can download the Benny app.
If your balance is zero, wait for your scheduled deposit date or call the Office for Family Independence (OFI) at 1-855-797-4357 to confirm the schedule.
Entering the wrong PIN four times locks the card for 24 hours. You will need to wait or reset your PIN.
Forgotten, Blocked, Or Hard-To-Remember PIN
For security, your card will automatically lock for 24 hours after four incorrect PIN attempts in a single day. It is also common for households to simply forget their PIN over time.
You can reset your PIN at any time by calling the EBT customer service line at 1-800-477-7428 and following the automated prompts.
You will need your card number, the cardholder’s date of birth, and the last four digits of their Social Security Number.
Choose a new four-digit number that is difficult to guess and avoid sequences like your birth year. The new PIN works immediately.
Cracked, Demagnetized, Or Worn-Out Card
Over time, daily use can take a toll on your card. The magnetic stripe can be damaged by normal wear, heat, or exposure to strong magnets, making it unreadable at payment terminals.
Order a free replacement by calling 1-800-477-7428 or by logging into the self-service portal. The Office for Family Independence can also mail one if you call their statewide line.
The new card typically arrives in 7–10 business days. Your benefits will remain secure in your account while you wait.
While you wait, you can still check EBT balance in Maine with your card details, but most retailers cannot manually enter your card number for a purchase.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a convenient option to check EBT balance in Maine directly from your phone. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and/or EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Knowing how to check EBT balance in Maine is an important part of managing your household budget and avoiding shortages.
This guide will walk you through the different ways to check your balance, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Maine
You can check your EBT balance in several ways. These include using the official Pine Tree Card online portal, the Benny mobile app, or calling the 24-hour customer service line. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM or point-of-sale terminal.
1. Use The Pine Tree Card Portal
Checking your balance online involves creating an account on the official state website.
Go to the Pine Tree Card website.
If it's your first time, click “Create User Account.” Otherwise, log in with your existing credentials.
You will need to enter your 16-digit EBT card number and the cardholder’s Social Security number or date of birth, then choose a User ID and password.
Once logged in, your current SNAP and EBT Cash balances will be displayed under “Account Summary.”
2. Download The Benny App
Using the Benny app is another way to check your EBT balance in Maine.
Download the app and create a free profile with your phone number or email.
Enter your ZIP code and link your Pine Tree card using your card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can refresh the balance at any time.
You can also turn on push notifications for automatic balance updates after every transaction. The app provides automatic cashback when you shop for eligible items at participating stores like Walmart, Costco, and Walgreens.
3. Call The EBT Customer Service Line
Calling the automated phone system provides a quick EBT balance check in Maine.
Dial 1-800-477-7428, which is available 24/7.
Choose your preferred language. English, Spanish, French, and Somali are directly available, and other languages are supported through an interpreter service.
Enter your 16-digit card number followed by your 4-digit PIN.
An automated voice will read your current SNAP and EBT Cash balances.
4. Check Your Last Receipt
Reviewing the receipt from your most recent EBT purchase or ATM withdrawal is a simple way to see your remaining funds. Look at the bottom of the receipt, where your "EBT Food Balance" and "EBT Cash Balance" are automatically printed after each transaction.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at a compatible terminal is another option to check Maine EBT balance.
Insert your Pine Tree Card at any ATM or POS terminal showing the Quest, Plus, or Cirrus logo. You can find machines without extra fees using a surcharge-free ATM locator.
Enter your PIN and choose the “Balance Inquiry” option.
Select “Checking” or “EBT Cash” to view your EBT Cash balance.
Note that ATMs will only show your EBT Cash balance, not your SNAP funds. To check your SNAP balance at a terminal, you must use a point-of-sale (POS) machine at a retailer. Alternatively, you can see both balances instantly with the Benny app.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the tactics thieves use can help you protect your benefits and act quickly if you suspect fraud.
How EBT Benefits Are Stolen
Thieves use several methods, from phishing texts and fake websites to physical card skimmers on payment terminals. Because some cards in Maine use a magnetic stripe, they are vulnerable to skimming. It is wise to regularly check your transaction history for unauthorized activity, as thieves can drain an account before your next EBT balance check in Maine.
What To Do If Your Benefits Are Stolen
A federal program allowing states to replace stolen SNAP benefits lapsed after September 2024. Therefore, stolen funds are not reimbursed unless federal authorization is reinstated. If you discover a theft, you must still act immediately.
Call 1-800-477-7428 to freeze your card.
Report the fraud to the DHHS fraud unit at 866-348-1129.
Change your PIN using the official EBT website or by phone.
Other Common Issues with EBT Cards and How to Resolve Them
Even with a valid card, you might run into issues at checkout. Here are a few common problems with the Pine Tree Card and the steps to resolve them quickly.
Card Is Declined Despite Having Funds
A declined transaction can be confusing if you believe you have funds. This often happens if your monthly benefits have not been loaded yet, you have entered an incorrect PIN too many times, or you tried to purchase an item not permitted under SNAP rules.
Before shopping, it is wise to check Maine EBT balance. You can do this by calling 1-800-477-7428, visiting the Pine Tree Card portal, or reviewing your last receipt.
For a quick EBT balance check in Maine on your phone, you can download the Benny app.
If your balance is zero, wait for your scheduled deposit date or call the Office for Family Independence (OFI) at 1-855-797-4357 to confirm the schedule.
Entering the wrong PIN four times locks the card for 24 hours. You will need to wait or reset your PIN.
Forgotten, Blocked, Or Hard-To-Remember PIN
For security, your card will automatically lock for 24 hours after four incorrect PIN attempts in a single day. It is also common for households to simply forget their PIN over time.
You can reset your PIN at any time by calling the EBT customer service line at 1-800-477-7428 and following the automated prompts.
You will need your card number, the cardholder’s date of birth, and the last four digits of their Social Security Number.
Choose a new four-digit number that is difficult to guess and avoid sequences like your birth year. The new PIN works immediately.
Cracked, Demagnetized, Or Worn-Out Card
Over time, daily use can take a toll on your card. The magnetic stripe can be damaged by normal wear, heat, or exposure to strong magnets, making it unreadable at payment terminals.
Order a free replacement by calling 1-800-477-7428 or by logging into the self-service portal. The Office for Family Independence can also mail one if you call their statewide line.
The new card typically arrives in 7–10 business days. Your benefits will remain secure in your account while you wait.
While you wait, you can still check EBT balance in Maine with your card details, but most retailers cannot manually enter your card number for a purchase.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a convenient option to check EBT balance in Maine directly from your phone. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and/or EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Knowing how to check EBT balance in Maine is an important part of managing your household budget and avoiding shortages.
This guide will walk you through the different ways to check your balance, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Maine
You can check your EBT balance in several ways. These include using the official Pine Tree Card online portal, the Benny mobile app, or calling the 24-hour customer service line. You can also find your balance printed on your last store receipt or by performing an inquiry at an ATM or point-of-sale terminal.
1. Use The Pine Tree Card Portal
Checking your balance online involves creating an account on the official state website.
Go to the Pine Tree Card website.
If it's your first time, click “Create User Account.” Otherwise, log in with your existing credentials.
You will need to enter your 16-digit EBT card number and the cardholder’s Social Security number or date of birth, then choose a User ID and password.
Once logged in, your current SNAP and EBT Cash balances will be displayed under “Account Summary.”
2. Download The Benny App
Using the Benny app is another way to check your EBT balance in Maine.
Download the app and create a free profile with your phone number or email.
Enter your ZIP code and link your Pine Tree card using your card number.
Your SNAP and EBT Cash balances will appear on the home screen. You can refresh the balance at any time.
You can also turn on push notifications for automatic balance updates after every transaction. The app provides automatic cashback when you shop for eligible items at participating stores like Walmart, Costco, and Walgreens.
3. Call The EBT Customer Service Line
Calling the automated phone system provides a quick EBT balance check in Maine.
Dial 1-800-477-7428, which is available 24/7.
Choose your preferred language. English, Spanish, French, and Somali are directly available, and other languages are supported through an interpreter service.
Enter your 16-digit card number followed by your 4-digit PIN.
An automated voice will read your current SNAP and EBT Cash balances.
4. Check Your Last Receipt
Reviewing the receipt from your most recent EBT purchase or ATM withdrawal is a simple way to see your remaining funds. Look at the bottom of the receipt, where your "EBT Food Balance" and "EBT Cash Balance" are automatically printed after each transaction.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at a compatible terminal is another option to check Maine EBT balance.
Insert your Pine Tree Card at any ATM or POS terminal showing the Quest, Plus, or Cirrus logo. You can find machines without extra fees using a surcharge-free ATM locator.
Enter your PIN and choose the “Balance Inquiry” option.
Select “Checking” or “EBT Cash” to view your EBT Cash balance.
Note that ATMs will only show your EBT Cash balance, not your SNAP funds. To check your SNAP balance at a terminal, you must use a point-of-sale (POS) machine at a retailer. Alternatively, you can see both balances instantly with the Benny app.
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Earn 1-3% cash back on SNAP and track your EBT balance
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How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the tactics thieves use can help you protect your benefits and act quickly if you suspect fraud.
How EBT Benefits Are Stolen
Thieves use several methods, from phishing texts and fake websites to physical card skimmers on payment terminals. Because some cards in Maine use a magnetic stripe, they are vulnerable to skimming. It is wise to regularly check your transaction history for unauthorized activity, as thieves can drain an account before your next EBT balance check in Maine.
What To Do If Your Benefits Are Stolen
A federal program allowing states to replace stolen SNAP benefits lapsed after September 2024. Therefore, stolen funds are not reimbursed unless federal authorization is reinstated. If you discover a theft, you must still act immediately.
Call 1-800-477-7428 to freeze your card.
Report the fraud to the DHHS fraud unit at 866-348-1129.
Change your PIN using the official EBT website or by phone.
Other Common Issues with EBT Cards and How to Resolve Them
Even with a valid card, you might run into issues at checkout. Here are a few common problems with the Pine Tree Card and the steps to resolve them quickly.
Card Is Declined Despite Having Funds
A declined transaction can be confusing if you believe you have funds. This often happens if your monthly benefits have not been loaded yet, you have entered an incorrect PIN too many times, or you tried to purchase an item not permitted under SNAP rules.
Before shopping, it is wise to check Maine EBT balance. You can do this by calling 1-800-477-7428, visiting the Pine Tree Card portal, or reviewing your last receipt.
For a quick EBT balance check in Maine on your phone, you can download the Benny app.
If your balance is zero, wait for your scheduled deposit date or call the Office for Family Independence (OFI) at 1-855-797-4357 to confirm the schedule.
Entering the wrong PIN four times locks the card for 24 hours. You will need to wait or reset your PIN.
Forgotten, Blocked, Or Hard-To-Remember PIN
For security, your card will automatically lock for 24 hours after four incorrect PIN attempts in a single day. It is also common for households to simply forget their PIN over time.
You can reset your PIN at any time by calling the EBT customer service line at 1-800-477-7428 and following the automated prompts.
You will need your card number, the cardholder’s date of birth, and the last four digits of their Social Security Number.
Choose a new four-digit number that is difficult to guess and avoid sequences like your birth year. The new PIN works immediately.
Cracked, Demagnetized, Or Worn-Out Card
Over time, daily use can take a toll on your card. The magnetic stripe can be damaged by normal wear, heat, or exposure to strong magnets, making it unreadable at payment terminals.
Order a free replacement by calling 1-800-477-7428 or by logging into the self-service portal. The Office for Family Independence can also mail one if you call their statewide line.
The new card typically arrives in 7–10 business days. Your benefits will remain secure in your account while you wait.
While you wait, you can still check EBT balance in Maine with your card details, but most retailers cannot manually enter your card number for a purchase.
Get 1-3% cash back on groceries and track your EBT Balance
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT funds in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a convenient option to check EBT balance in Maine directly from your phone. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
