5 Ways to Check Your Iowa EBT Balance
Easily check Iowa EBT balance online, with the Benny app, or by phone to see your current food and cash benefits.
Rishi Ahuja
Updated on:
Dec 14, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Iowa EBT Balance
Easily check Iowa EBT balance online, with the Benny app, or by phone to see your current food and cash benefits.
Rishi Ahuja
Updated on:
Dec 14, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Iowa EBT Balance
Easily check Iowa EBT balance online, with the Benny app, or by phone to see your current food and cash benefits.
Rishi Ahuja
Updated on:
Dec 14, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Iowa EBT Balance
Easily check Iowa EBT balance online, with the Benny app, or by phone to see your current food and cash benefits.
Rishi Ahuja
Updated on:
Dec 14, 2025
Published on:
Nov 5, 2025
5 Ways to Check Your Iowa EBT Balance
Easily check Iowa EBT balance online, with the Benny app, or by phone to see your current food and cash benefits.
Rishi Ahuja
Updated on:
Dec 14, 2025
Published on:
Nov 5, 2025
SHARE
ON THIS PAGE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash funds, like Temporary Assistance for Needy Families (TANF). Keeping track of your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Iowa helps you monitor your spending. This simple habit prevents surprises at the checkout counter, so it's useful to know how to check Iowa EBT balance.
This guide explains the different ways to check EBT balance in Iowa, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Iowa
You have several options to check your EBT balance. You can go online through the state's web portal, use the Benny mobile app, or call the 24-hour customer service line. Additionally, you can perform an inquiry at an ATM or simply look at your most recent grocery receipt to see your remaining funds.
1. Using the ConnectEBT Website
Accessing your account online is a quick way to check EBT balance in Iowa if you have an internet connection.
Go to the ConnectEBT web portal and choose “Iowa” from the list.
Enter your User ID and Password to log in. If you are a new user, click “Register” and follow the prompts to provide your card number, date of birth, and PIN.
Your available SNAP and EBT Cash balances will appear at the top of the dashboard after you log in.
Click on “Transaction History” to see a detailed record of your spending and deposits.
Log out when you are finished to protect your account.
2. Using the Benny Mobile App
Using the Benny app is another convenient method for an EBT balance check in Iowa.
After downloading the app, create a free account with your phone number or email address.
Link your EBT card on the “Cards” tab by entering the 19-digit number.
Your real-time SNAP and EBT Cash balances will then appear on the home screen each time you open the app.
Benny also offers automatic cash back on eligible EBT purchases at participating stores.
3. Calling Customer Service
Checking your balance over the phone is available 24 hours a day.
Dial the EBT Customer Service line at 1-888-997-9277.
Select your preferred language. Support is available in English, Spanish, Somali, and Vietnamese, with information on additional languages online.
Enter your 16-digit card number and 4-digit PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances, along with your last ten transactions.
4. Checking at an ATM
Performing a balance inquiry at an ATM will show your available EBT Cash funds.
Insert your EBT card into the machine and choose the “Balance Inquiry” option.
Enter your 4-digit PIN.
Select “Checking” to view your EBT Cash balance.
Note that ATMs typically only display your cash balance, not your SNAP funds. To check your SNAP balance, you can review your last store receipt or use the Benny app. You can perform a free balance check at surcharge-free ATMs in the MoneyPass or Allpoint networks. Use an ATM locator to find a participating machine near you.
5. Reviewing Your Last Receipt
Looking at your most recent store receipt is the fastest offline way to check Iowa EBT balance.
After any purchase made with your EBT card at a grocery or convenience store, the receipt will print your remaining SNAP and EBT Cash balances. This information is usually found near the bottom of the receipt, often labeled “EBT BAL” or “Remaining.”
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise, targeting EBT users with increasing sophistication. Understanding how these scams work is the first step in protecting your benefits and knowing what to do if they are stolen.
How EBT Benefits Are Stolen
Thieves use card skimmers hidden in payment terminals to copy your card’s data and cameras to record your PIN. They also send fake texts or emails to trick you into revealing your information. Some even create fake hotlines for a fraudulent EBT balance check in Iowa. With your details, they can clone your card and quickly drain your account.
What To Do If Your Benefits Are Stolen
Immediately call 800-359-5802 if you suspect fraud, then submit a claim form. Replacement for stolen SNAP is only possible for fraud between October 1, 2022, and December 20, 2024. This federal program expires afterward and never covers EBT Cash. You can check your EBT balance on the official SNAP website.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday glitches can disrupt access to your benefits. Here are a few common EBT card problems and the straightforward steps you can take to resolve them quickly.
PIN Errors and Card Lock-Outs
Entering the wrong PIN too many times in one day will lock your card as a security measure. This means any attempted transaction will be declined until the lock is lifted. A quick check Iowa EBT balance will confirm your funds are still there, just temporarily inaccessible.
Wait until after midnight, as the system automatically clears temporary locks daily.
Call EBT Customer Service at 1-800-359-5802 to reset your PIN. You will need your Social Security Number and date of birth for verification.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Benefits Not Deposited on Time
Benefits might seem late due to confusion over the state's staggered deposit schedule or processing delays around holidays. An EBT balance check in Iowa can confirm if funds have arrived, which are loaded based on the first letter of your last name.
Delays can also happen if your case renewal paperwork has not been processed. Keeping your contact information updated with the Health & Human Services office helps avoid missing important notices.
Confirm the deposit date for your last name and wait until after 6 a.m. before assuming there is an issue.
You can check your EBT balance on the ConnectEBT portal or by downloading the Benny app.
If you recently submitted recertification forms, contact your local HHS office to confirm they were processed.
Damaged or Unreadable Card
Over time, an EBT card's magnetic stripe can wear out or the chip can get dirty, causing "Cannot read card" errors at the checkout terminal. Physical damage like cracks can also make the card unusable.
Ask the cashier to wipe the card's chip and try inserting it again. If that fails, they may be able to swipe it.
If the card is physically damaged, call Customer Service at 1-800-359-5802 to request a free replacement, which typically arrives in 7-10 business days.
While waiting for a new card, you can ask a retailer for a manual card entry or use an ATM to withdraw from your EBT Cash balance. A quick check EBT balance in Iowa can confirm your funds before you shop.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco, and it also lets you track your benefits in real time. To get started, link your EBT card to the app for an easy way to check Iowa EBT balance. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash funds, like Temporary Assistance for Needy Families (TANF). Keeping track of your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Iowa helps you monitor your spending. This simple habit prevents surprises at the checkout counter, so it's useful to know how to check Iowa EBT balance.
This guide explains the different ways to check EBT balance in Iowa, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Iowa
You have several options to check your EBT balance. You can go online through the state's web portal, use the Benny mobile app, or call the 24-hour customer service line. Additionally, you can perform an inquiry at an ATM or simply look at your most recent grocery receipt to see your remaining funds.
1. Using the ConnectEBT Website
Accessing your account online is a quick way to check EBT balance in Iowa if you have an internet connection.
Go to the ConnectEBT web portal and choose “Iowa” from the list.
Enter your User ID and Password to log in. If you are a new user, click “Register” and follow the prompts to provide your card number, date of birth, and PIN.
Your available SNAP and EBT Cash balances will appear at the top of the dashboard after you log in.
Click on “Transaction History” to see a detailed record of your spending and deposits.
Log out when you are finished to protect your account.
2. Using the Benny Mobile App
Using the Benny app is another convenient method for an EBT balance check in Iowa.
After downloading the app, create a free account with your phone number or email address.
Link your EBT card on the “Cards” tab by entering the 19-digit number.
Your real-time SNAP and EBT Cash balances will then appear on the home screen each time you open the app.
Benny also offers automatic cash back on eligible EBT purchases at participating stores.
3. Calling Customer Service
Checking your balance over the phone is available 24 hours a day.
Dial the EBT Customer Service line at 1-888-997-9277.
Select your preferred language. Support is available in English, Spanish, Somali, and Vietnamese, with information on additional languages online.
Enter your 16-digit card number and 4-digit PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances, along with your last ten transactions.
4. Checking at an ATM
Performing a balance inquiry at an ATM will show your available EBT Cash funds.
Insert your EBT card into the machine and choose the “Balance Inquiry” option.
Enter your 4-digit PIN.
Select “Checking” to view your EBT Cash balance.
Note that ATMs typically only display your cash balance, not your SNAP funds. To check your SNAP balance, you can review your last store receipt or use the Benny app. You can perform a free balance check at surcharge-free ATMs in the MoneyPass or Allpoint networks. Use an ATM locator to find a participating machine near you.
5. Reviewing Your Last Receipt
Looking at your most recent store receipt is the fastest offline way to check Iowa EBT balance.
After any purchase made with your EBT card at a grocery or convenience store, the receipt will print your remaining SNAP and EBT Cash balances. This information is usually found near the bottom of the receipt, often labeled “EBT BAL” or “Remaining.”
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise, targeting EBT users with increasing sophistication. Understanding how these scams work is the first step in protecting your benefits and knowing what to do if they are stolen.
How EBT Benefits Are Stolen
Thieves use card skimmers hidden in payment terminals to copy your card’s data and cameras to record your PIN. They also send fake texts or emails to trick you into revealing your information. Some even create fake hotlines for a fraudulent EBT balance check in Iowa. With your details, they can clone your card and quickly drain your account.
What To Do If Your Benefits Are Stolen
Immediately call 800-359-5802 if you suspect fraud, then submit a claim form. Replacement for stolen SNAP is only possible for fraud between October 1, 2022, and December 20, 2024. This federal program expires afterward and never covers EBT Cash. You can check your EBT balance on the official SNAP website.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday glitches can disrupt access to your benefits. Here are a few common EBT card problems and the straightforward steps you can take to resolve them quickly.
PIN Errors and Card Lock-Outs
Entering the wrong PIN too many times in one day will lock your card as a security measure. This means any attempted transaction will be declined until the lock is lifted. A quick check Iowa EBT balance will confirm your funds are still there, just temporarily inaccessible.
Wait until after midnight, as the system automatically clears temporary locks daily.
Call EBT Customer Service at 1-800-359-5802 to reset your PIN. You will need your Social Security Number and date of birth for verification.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Benefits Not Deposited on Time
Benefits might seem late due to confusion over the state's staggered deposit schedule or processing delays around holidays. An EBT balance check in Iowa can confirm if funds have arrived, which are loaded based on the first letter of your last name.
Delays can also happen if your case renewal paperwork has not been processed. Keeping your contact information updated with the Health & Human Services office helps avoid missing important notices.
Confirm the deposit date for your last name and wait until after 6 a.m. before assuming there is an issue.
You can check your EBT balance on the ConnectEBT portal or by downloading the Benny app.
If you recently submitted recertification forms, contact your local HHS office to confirm they were processed.
Damaged or Unreadable Card
Over time, an EBT card's magnetic stripe can wear out or the chip can get dirty, causing "Cannot read card" errors at the checkout terminal. Physical damage like cracks can also make the card unusable.
Ask the cashier to wipe the card's chip and try inserting it again. If that fails, they may be able to swipe it.
If the card is physically damaged, call Customer Service at 1-800-359-5802 to request a free replacement, which typically arrives in 7-10 business days.
While waiting for a new card, you can ask a retailer for a manual card entry or use an ATM to withdraw from your EBT Cash balance. A quick check EBT balance in Iowa can confirm your funds before you shop.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco, and it also lets you track your benefits in real time. To get started, link your EBT card to the app for an easy way to check Iowa EBT balance. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash funds, like Temporary Assistance for Needy Families (TANF). Keeping track of your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Iowa helps you monitor your spending. This simple habit prevents surprises at the checkout counter, so it's useful to know how to check Iowa EBT balance.
This guide explains the different ways to check EBT balance in Iowa, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Iowa
You have several options to check your EBT balance. You can go online through the state's web portal, use the Benny mobile app, or call the 24-hour customer service line. Additionally, you can perform an inquiry at an ATM or simply look at your most recent grocery receipt to see your remaining funds.
1. Using the ConnectEBT Website
Accessing your account online is a quick way to check EBT balance in Iowa if you have an internet connection.
Go to the ConnectEBT web portal and choose “Iowa” from the list.
Enter your User ID and Password to log in. If you are a new user, click “Register” and follow the prompts to provide your card number, date of birth, and PIN.
Your available SNAP and EBT Cash balances will appear at the top of the dashboard after you log in.
Click on “Transaction History” to see a detailed record of your spending and deposits.
Log out when you are finished to protect your account.
2. Using the Benny Mobile App
Using the Benny app is another convenient method for an EBT balance check in Iowa.
After downloading the app, create a free account with your phone number or email address.
Link your EBT card on the “Cards” tab by entering the 19-digit number.
Your real-time SNAP and EBT Cash balances will then appear on the home screen each time you open the app.
Benny also offers automatic cash back on eligible EBT purchases at participating stores.
3. Calling Customer Service
Checking your balance over the phone is available 24 hours a day.
Dial the EBT Customer Service line at 1-888-997-9277.
Select your preferred language. Support is available in English, Spanish, Somali, and Vietnamese, with information on additional languages online.
Enter your 16-digit card number and 4-digit PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances, along with your last ten transactions.
4. Checking at an ATM
Performing a balance inquiry at an ATM will show your available EBT Cash funds.
Insert your EBT card into the machine and choose the “Balance Inquiry” option.
Enter your 4-digit PIN.
Select “Checking” to view your EBT Cash balance.
Note that ATMs typically only display your cash balance, not your SNAP funds. To check your SNAP balance, you can review your last store receipt or use the Benny app. You can perform a free balance check at surcharge-free ATMs in the MoneyPass or Allpoint networks. Use an ATM locator to find a participating machine near you.
5. Reviewing Your Last Receipt
Looking at your most recent store receipt is the fastest offline way to check Iowa EBT balance.
After any purchase made with your EBT card at a grocery or convenience store, the receipt will print your remaining SNAP and EBT Cash balances. This information is usually found near the bottom of the receipt, often labeled “EBT BAL” or “Remaining.”
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise, targeting EBT users with increasing sophistication. Understanding how these scams work is the first step in protecting your benefits and knowing what to do if they are stolen.
How EBT Benefits Are Stolen
Thieves use card skimmers hidden in payment terminals to copy your card’s data and cameras to record your PIN. They also send fake texts or emails to trick you into revealing your information. Some even create fake hotlines for a fraudulent EBT balance check in Iowa. With your details, they can clone your card and quickly drain your account.
What To Do If Your Benefits Are Stolen
Immediately call 800-359-5802 if you suspect fraud, then submit a claim form. Replacement for stolen SNAP is only possible for fraud between October 1, 2022, and December 20, 2024. This federal program expires afterward and never covers EBT Cash. You can check your EBT balance on the official SNAP website.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday glitches can disrupt access to your benefits. Here are a few common EBT card problems and the straightforward steps you can take to resolve them quickly.
PIN Errors and Card Lock-Outs
Entering the wrong PIN too many times in one day will lock your card as a security measure. This means any attempted transaction will be declined until the lock is lifted. A quick check Iowa EBT balance will confirm your funds are still there, just temporarily inaccessible.
Wait until after midnight, as the system automatically clears temporary locks daily.
Call EBT Customer Service at 1-800-359-5802 to reset your PIN. You will need your Social Security Number and date of birth for verification.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Benefits Not Deposited on Time
Benefits might seem late due to confusion over the state's staggered deposit schedule or processing delays around holidays. An EBT balance check in Iowa can confirm if funds have arrived, which are loaded based on the first letter of your last name.
Delays can also happen if your case renewal paperwork has not been processed. Keeping your contact information updated with the Health & Human Services office helps avoid missing important notices.
Confirm the deposit date for your last name and wait until after 6 a.m. before assuming there is an issue.
You can check your EBT balance on the ConnectEBT portal or by downloading the Benny app.
If you recently submitted recertification forms, contact your local HHS office to confirm they were processed.
Damaged or Unreadable Card
Over time, an EBT card's magnetic stripe can wear out or the chip can get dirty, causing "Cannot read card" errors at the checkout terminal. Physical damage like cracks can also make the card unusable.
Ask the cashier to wipe the card's chip and try inserting it again. If that fails, they may be able to swipe it.
If the card is physically damaged, call Customer Service at 1-800-359-5802 to request a free replacement, which typically arrives in 7-10 business days.
While waiting for a new card, you can ask a retailer for a manual card entry or use an ATM to withdraw from your EBT Cash balance. A quick check EBT balance in Iowa can confirm your funds before you shop.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco, and it also lets you track your benefits in real time. To get started, link your EBT card to the app for an easy way to check Iowa EBT balance. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash funds, like Temporary Assistance for Needy Families (TANF). Keeping track of your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Iowa helps you monitor your spending. This simple habit prevents surprises at the checkout counter, so it's useful to know how to check Iowa EBT balance.
This guide explains the different ways to check EBT balance in Iowa, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Iowa
You have several options to check your EBT balance. You can go online through the state's web portal, use the Benny mobile app, or call the 24-hour customer service line. Additionally, you can perform an inquiry at an ATM or simply look at your most recent grocery receipt to see your remaining funds.
1. Using the ConnectEBT Website
Accessing your account online is a quick way to check EBT balance in Iowa if you have an internet connection.
Go to the ConnectEBT web portal and choose “Iowa” from the list.
Enter your User ID and Password to log in. If you are a new user, click “Register” and follow the prompts to provide your card number, date of birth, and PIN.
Your available SNAP and EBT Cash balances will appear at the top of the dashboard after you log in.
Click on “Transaction History” to see a detailed record of your spending and deposits.
Log out when you are finished to protect your account.
2. Using the Benny Mobile App
Using the Benny app is another convenient method for an EBT balance check in Iowa.
After downloading the app, create a free account with your phone number or email address.
Link your EBT card on the “Cards” tab by entering the 19-digit number.
Your real-time SNAP and EBT Cash balances will then appear on the home screen each time you open the app.
Benny also offers automatic cash back on eligible EBT purchases at participating stores.
3. Calling Customer Service
Checking your balance over the phone is available 24 hours a day.
Dial the EBT Customer Service line at 1-888-997-9277.
Select your preferred language. Support is available in English, Spanish, Somali, and Vietnamese, with information on additional languages online.
Enter your 16-digit card number and 4-digit PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances, along with your last ten transactions.
4. Checking at an ATM
Performing a balance inquiry at an ATM will show your available EBT Cash funds.
Insert your EBT card into the machine and choose the “Balance Inquiry” option.
Enter your 4-digit PIN.
Select “Checking” to view your EBT Cash balance.
Note that ATMs typically only display your cash balance, not your SNAP funds. To check your SNAP balance, you can review your last store receipt or use the Benny app. You can perform a free balance check at surcharge-free ATMs in the MoneyPass or Allpoint networks. Use an ATM locator to find a participating machine near you.
5. Reviewing Your Last Receipt
Looking at your most recent store receipt is the fastest offline way to check Iowa EBT balance.
After any purchase made with your EBT card at a grocery or convenience store, the receipt will print your remaining SNAP and EBT Cash balances. This information is usually found near the bottom of the receipt, often labeled “EBT BAL” or “Remaining.”
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise, targeting EBT users with increasing sophistication. Understanding how these scams work is the first step in protecting your benefits and knowing what to do if they are stolen.
How EBT Benefits Are Stolen
Thieves use card skimmers hidden in payment terminals to copy your card’s data and cameras to record your PIN. They also send fake texts or emails to trick you into revealing your information. Some even create fake hotlines for a fraudulent EBT balance check in Iowa. With your details, they can clone your card and quickly drain your account.
What To Do If Your Benefits Are Stolen
Immediately call 800-359-5802 if you suspect fraud, then submit a claim form. Replacement for stolen SNAP is only possible for fraud between October 1, 2022, and December 20, 2024. This federal program expires afterward and never covers EBT Cash. You can check your EBT balance on the official SNAP website.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday glitches can disrupt access to your benefits. Here are a few common EBT card problems and the straightforward steps you can take to resolve them quickly.
PIN Errors and Card Lock-Outs
Entering the wrong PIN too many times in one day will lock your card as a security measure. This means any attempted transaction will be declined until the lock is lifted. A quick check Iowa EBT balance will confirm your funds are still there, just temporarily inaccessible.
Wait until after midnight, as the system automatically clears temporary locks daily.
Call EBT Customer Service at 1-800-359-5802 to reset your PIN. You will need your Social Security Number and date of birth for verification.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Benefits Not Deposited on Time
Benefits might seem late due to confusion over the state's staggered deposit schedule or processing delays around holidays. An EBT balance check in Iowa can confirm if funds have arrived, which are loaded based on the first letter of your last name.
Delays can also happen if your case renewal paperwork has not been processed. Keeping your contact information updated with the Health & Human Services office helps avoid missing important notices.
Confirm the deposit date for your last name and wait until after 6 a.m. before assuming there is an issue.
You can check your EBT balance on the ConnectEBT portal or by downloading the Benny app.
If you recently submitted recertification forms, contact your local HHS office to confirm they were processed.
Damaged or Unreadable Card
Over time, an EBT card's magnetic stripe can wear out or the chip can get dirty, causing "Cannot read card" errors at the checkout terminal. Physical damage like cracks can also make the card unusable.
Ask the cashier to wipe the card's chip and try inserting it again. If that fails, they may be able to swipe it.
If the card is physically damaged, call Customer Service at 1-800-359-5802 to request a free replacement, which typically arrives in 7-10 business days.
While waiting for a new card, you can ask a retailer for a manual card entry or use an ATM to withdraw from your EBT Cash balance. A quick check EBT balance in Iowa can confirm your funds before you shop.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco, and it also lets you track your benefits in real time. To get started, link your EBT card to the app for an easy way to check Iowa EBT balance. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash funds, like Temporary Assistance for Needy Families (TANF). Keeping track of your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Iowa helps you monitor your spending. This simple habit prevents surprises at the checkout counter, so it's useful to know how to check Iowa EBT balance.
This guide explains the different ways to check EBT balance in Iowa, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Iowa
You have several options to check your EBT balance. You can go online through the state's web portal, use the Benny mobile app, or call the 24-hour customer service line. Additionally, you can perform an inquiry at an ATM or simply look at your most recent grocery receipt to see your remaining funds.
1. Using the ConnectEBT Website
Accessing your account online is a quick way to check EBT balance in Iowa if you have an internet connection.
Go to the ConnectEBT web portal and choose “Iowa” from the list.
Enter your User ID and Password to log in. If you are a new user, click “Register” and follow the prompts to provide your card number, date of birth, and PIN.
Your available SNAP and EBT Cash balances will appear at the top of the dashboard after you log in.
Click on “Transaction History” to see a detailed record of your spending and deposits.
Log out when you are finished to protect your account.
2. Using the Benny Mobile App
Using the Benny app is another convenient method for an EBT balance check in Iowa.
After downloading the app, create a free account with your phone number or email address.
Link your EBT card on the “Cards” tab by entering the 19-digit number.
Your real-time SNAP and EBT Cash balances will then appear on the home screen each time you open the app.
Benny also offers automatic cash back on eligible EBT purchases at participating stores.
3. Calling Customer Service
Checking your balance over the phone is available 24 hours a day.
Dial the EBT Customer Service line at 1-888-997-9277.
Select your preferred language. Support is available in English, Spanish, Somali, and Vietnamese, with information on additional languages online.
Enter your 16-digit card number and 4-digit PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances, along with your last ten transactions.
4. Checking at an ATM
Performing a balance inquiry at an ATM will show your available EBT Cash funds.
Insert your EBT card into the machine and choose the “Balance Inquiry” option.
Enter your 4-digit PIN.
Select “Checking” to view your EBT Cash balance.
Note that ATMs typically only display your cash balance, not your SNAP funds. To check your SNAP balance, you can review your last store receipt or use the Benny app. You can perform a free balance check at surcharge-free ATMs in the MoneyPass or Allpoint networks. Use an ATM locator to find a participating machine near you.
5. Reviewing Your Last Receipt
Looking at your most recent store receipt is the fastest offline way to check Iowa EBT balance.
After any purchase made with your EBT card at a grocery or convenience store, the receipt will print your remaining SNAP and EBT Cash balances. This information is usually found near the bottom of the receipt, often labeled “EBT BAL” or “Remaining.”
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise, targeting EBT users with increasing sophistication. Understanding how these scams work is the first step in protecting your benefits and knowing what to do if they are stolen.
How EBT Benefits Are Stolen
Thieves use card skimmers hidden in payment terminals to copy your card’s data and cameras to record your PIN. They also send fake texts or emails to trick you into revealing your information. Some even create fake hotlines for a fraudulent EBT balance check in Iowa. With your details, they can clone your card and quickly drain your account.
What To Do If Your Benefits Are Stolen
Immediately call 800-359-5802 if you suspect fraud, then submit a claim form. Replacement for stolen SNAP is only possible for fraud between October 1, 2022, and December 20, 2024. This federal program expires afterward and never covers EBT Cash. You can check your EBT balance on the official SNAP website.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday glitches can disrupt access to your benefits. Here are a few common EBT card problems and the straightforward steps you can take to resolve them quickly.
PIN Errors and Card Lock-Outs
Entering the wrong PIN too many times in one day will lock your card as a security measure. This means any attempted transaction will be declined until the lock is lifted. A quick check Iowa EBT balance will confirm your funds are still there, just temporarily inaccessible.
Wait until after midnight, as the system automatically clears temporary locks daily.
Call EBT Customer Service at 1-800-359-5802 to reset your PIN. You will need your Social Security Number and date of birth for verification.
Choose a new four-digit PIN that is easy for you to remember but difficult for others to guess.
Benefits Not Deposited on Time
Benefits might seem late due to confusion over the state's staggered deposit schedule or processing delays around holidays. An EBT balance check in Iowa can confirm if funds have arrived, which are loaded based on the first letter of your last name.
Delays can also happen if your case renewal paperwork has not been processed. Keeping your contact information updated with the Health & Human Services office helps avoid missing important notices.
Confirm the deposit date for your last name and wait until after 6 a.m. before assuming there is an issue.
You can check your EBT balance on the ConnectEBT portal or by downloading the Benny app.
If you recently submitted recertification forms, contact your local HHS office to confirm they were processed.
Damaged or Unreadable Card
Over time, an EBT card's magnetic stripe can wear out or the chip can get dirty, causing "Cannot read card" errors at the checkout terminal. Physical damage like cracks can also make the card unusable.
Ask the cashier to wipe the card's chip and try inserting it again. If that fails, they may be able to swipe it.
If the card is physically damaged, call Customer Service at 1-800-359-5802 to request a free replacement, which typically arrives in 7-10 business days.
While waiting for a new card, you can ask a retailer for a manual card entry or use an ATM to withdraw from your EBT Cash balance. A quick check EBT balance in Iowa can confirm your funds before you shop.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco, and it also lets you track your benefits in real time. To get started, link your EBT card to the app for an easy way to check Iowa EBT balance. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
