5 Ways to Check Your Georgia EBT Balance

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Many Georgians receive benefits like the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash from programs such as Temporary Assistance for Needy Families (TANF) on an EBT card. Keeping track of your balance helps with budgeting and prevents coming up short at the checkout counter.

This guide will walk you through the different ways to check your Georgia EBT balance, from using a mobile app to calling customer service.

How to Check Your EBT Balance in Georgia

There are several convenient ways to check your Georgia EBT card funds. You can go online through the official portal, use a mobile app on your phone, call the 24/7 automated customer service line, look at your last shopping receipt, or visit a local ATM. Each method provides up-to-date information on your food and cash benefits.

1. Check Online Through The ConnectEBT Website

Accessing your account details through the ConnectEBT website allows you to see real-time information for your SNAP and EBT Cash benefits.

Visit the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If it is your first time, you will need to create your login credentials.
Your current Food and EBT Cash amounts are on the “Account Summary” page. Click “Transaction History” for more details.
You can also use the site to lock or unlock your card to block transactions.
Log out when you are finished to protect your account.

2. Use The Benny Mobile App

Using the Benny app lets you check your Georgia EBT funds in seconds right from your phone.

The app also gives you cash back on qualifying EBT purchases at participating stores, including Walmart, Costco, and Trader Joe's.

Download the free Benny app from the Apple App Store or Google Play.
Tap “Add Card,” choose “Georgia,” and provide your EBT card number and the associated ZIP code.
Your Food and EBT Cash amounts will appear on the home screen. Tap either one to view transaction history.
You can enable push notifications for alerts about new deposits or available cash-back offers.
Swipe down on the screen to refresh your information at any time.

3. Call The Customer Service Line

Calling the toll-free number is another way to get your account information 24/7.

Dial 1-888-421-3281 for automated assistance. Support is available in English, Spanish, Vietnamese, Korean, and Chinese, with interpreters for other languages available upon request.

Dial 1-888-421-3281 and listen for the language options.
Enter your 16-digit EBT card number when asked, then press 1 to hear your Food and EBT Cash amounts.
Follow the voice prompts for other options, like changing your PIN or reporting a lost card.
You can say “agent” to speak with a live representative if you need more help.

4. Look At A Recent Receipt

Checking your most recent store receipt is a simple, offline way to see your remaining funds.

Keep the printed receipt after making a purchase or cash withdrawal with your EBT card.
Find the “EBT Food Bal” and “EBT Cash Bal” lines, usually printed below the transaction total.
Save your latest receipt to have the information handy for your next shopping trip.

5. Make An ATM Inquiry

Visiting an ATM allows you to check both your EBT Cash and food stamp funds. To avoid extra charges, use a surcharge-free ATM that participates in networks like Allpoint. Fees may apply at out-of-network terminals.

Insert or tap your EBT card at the ATM and enter your PIN.
Choose “Balance Inquiry,” then select “Checking” for EBT Cash or “Food” for your SNAP funds.
The screen will show your current amount, and you can request a printed receipt. Select “Exit” or “Finish” to end the session.
If a surcharge message appears, cancel the transaction and find an in-network ATM to avoid fees.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks are increasingly targeting Georgia EBT users through deceptive texts, emails, and phone calls. Recognizing the different forms these scams can take allows you to act quickly and protect your benefits from being stolen.

How EBT Benefits Are Stolen

Thieves use card skimmers on payment terminals to clone your card details, often pairing them with hidden cameras. Phishing is also common, using fake texts, emails, or social media ads that create a false urgency to trick you into sharing your PIN or login information.

What to Do If Your Benefits Are Stolen

A federal program to replace stolen SNAP benefits has ended. According to the official guidelines, losses after December 20, 2024, are not eligible for replacement. If you suspect theft:

Lock your card and change your PIN immediately.
Call 888-421-3281 for a new card.
Report the theft to the DHS Office of Inspector General and file a police report.

Other Common Issues with EBT Cards and How to Resolve Them

From a forgotten PIN to a declined transaction at checkout, several common issues can disrupt your access to EBT benefits. Here’s how to troubleshoot and resolve them quickly.

Forgotten or Blocked PIN

Entering the wrong PIN four times in a row automatically locks your card for security. This often happens when users forget their four-digit code or share the card with someone else.

Call the Georgia EBT customer service line at 1-888-421-3281 to choose a new PIN, or use the ConnectEBT mobile app or website for an instant reset.
If you do not remember your current PIN, you can request a mailed reset form or visit a local DFCS office with a photo ID and your Social Security Number for an on-the-spot reset.
After resetting, perform a balance inquiry at a store or ATM to confirm the card is unlocked before making a purchase.

Benefits Not Showing Up on Issuance Day

When your monthly benefits do not appear as expected, the delay often traces back to a missed renewal or incomplete verification. If the renewal form is not returned, benefits are suspended.

The Division of Family & Children Services (DFCS) mails a renewal letter about six weeks before your certification period ends. You can renew your benefits online to avoid interruptions.

Log in to Georgia Gateway to submit your renewal application or Periodic Report, and upload any requested documents like proof of income or housing costs.
If you did not receive a letter or need help, call DFCS at 1-877-423-4746 to confirm your recertification due date and status.
Once your case is processed, benefits are typically issued overnight. You can check your balance the next morning with the free Benny app, on ConnectEBT, or by calling the customer service line.

Transaction Declined at Checkout

A declined transaction can happen for a few reasons, most commonly an insufficient balance or an attempt to purchase non-qualifying items like vitamins or hot foods.

Verify your balance before you shop using your last receipt, the toll-free number, the ConnectEBT app, or Benny.
Separate SNAP-eligible groceries from other goods at the register to ensure the EBT portion of your transaction processes correctly.
If a transaction is repeatedly declined despite having a sufficient balance, call customer service from the store so an agent can identify the real-time error code.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that allows you to check your EBT balance in real time and earn cashback on eligible items at retailers like Walmart, Target, Kroger, and Costco. To begin, link your EBT card within the app. When you're done shopping, scan your receipt with Benny to receive money back on your SNAP-eligible purchases.

Download Benny to help manage your spending and get more from your EBT benefits.

SHARE

Many Georgians receive benefits like the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash from programs such as Temporary Assistance for Needy Families (TANF) on an EBT card. Keeping track of your balance helps with budgeting and prevents coming up short at the checkout counter.

This guide will walk you through the different ways to check your Georgia EBT balance, from using a mobile app to calling customer service.

How to Check Your EBT Balance in Georgia

There are several convenient ways to check your Georgia EBT card funds. You can go online through the official portal, use a mobile app on your phone, call the 24/7 automated customer service line, look at your last shopping receipt, or visit a local ATM. Each method provides up-to-date information on your food and cash benefits.

1. Check Online Through The ConnectEBT Website

Accessing your account details through the ConnectEBT website allows you to see real-time information for your SNAP and EBT Cash benefits.

Visit the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If it is your first time, you will need to create your login credentials.
Your current Food and EBT Cash amounts are on the “Account Summary” page. Click “Transaction History” for more details.
You can also use the site to lock or unlock your card to block transactions.
Log out when you are finished to protect your account.

2. Use The Benny Mobile App

Using the Benny app lets you check your Georgia EBT funds in seconds right from your phone.

The app also gives you cash back on qualifying EBT purchases at participating stores, including Walmart, Costco, and Trader Joe's.

Download the free Benny app from the Apple App Store or Google Play.
Tap “Add Card,” choose “Georgia,” and provide your EBT card number and the associated ZIP code.
Your Food and EBT Cash amounts will appear on the home screen. Tap either one to view transaction history.
You can enable push notifications for alerts about new deposits or available cash-back offers.
Swipe down on the screen to refresh your information at any time.

3. Call The Customer Service Line

Calling the toll-free number is another way to get your account information 24/7.

Dial 1-888-421-3281 for automated assistance. Support is available in English, Spanish, Vietnamese, Korean, and Chinese, with interpreters for other languages available upon request.

Dial 1-888-421-3281 and listen for the language options.
Enter your 16-digit EBT card number when asked, then press 1 to hear your Food and EBT Cash amounts.
Follow the voice prompts for other options, like changing your PIN or reporting a lost card.
You can say “agent” to speak with a live representative if you need more help.

4. Look At A Recent Receipt

Checking your most recent store receipt is a simple, offline way to see your remaining funds.

Keep the printed receipt after making a purchase or cash withdrawal with your EBT card.
Find the “EBT Food Bal” and “EBT Cash Bal” lines, usually printed below the transaction total.
Save your latest receipt to have the information handy for your next shopping trip.

5. Make An ATM Inquiry

Visiting an ATM allows you to check both your EBT Cash and food stamp funds. To avoid extra charges, use a surcharge-free ATM that participates in networks like Allpoint. Fees may apply at out-of-network terminals.

Insert or tap your EBT card at the ATM and enter your PIN.
Choose “Balance Inquiry,” then select “Checking” for EBT Cash or “Food” for your SNAP funds.
The screen will show your current amount, and you can request a printed receipt. Select “Exit” or “Finish” to end the session.
If a surcharge message appears, cancel the transaction and find an in-network ATM to avoid fees.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks are increasingly targeting Georgia EBT users through deceptive texts, emails, and phone calls. Recognizing the different forms these scams can take allows you to act quickly and protect your benefits from being stolen.

How EBT Benefits Are Stolen

Thieves use card skimmers on payment terminals to clone your card details, often pairing them with hidden cameras. Phishing is also common, using fake texts, emails, or social media ads that create a false urgency to trick you into sharing your PIN or login information.

What to Do If Your Benefits Are Stolen

A federal program to replace stolen SNAP benefits has ended. According to the official guidelines, losses after December 20, 2024, are not eligible for replacement. If you suspect theft:

Lock your card and change your PIN immediately.
Call 888-421-3281 for a new card.
Report the theft to the DHS Office of Inspector General and file a police report.

Other Common Issues with EBT Cards and How to Resolve Them

From a forgotten PIN to a declined transaction at checkout, several common issues can disrupt your access to EBT benefits. Here’s how to troubleshoot and resolve them quickly.

Forgotten or Blocked PIN

Entering the wrong PIN four times in a row automatically locks your card for security. This often happens when users forget their four-digit code or share the card with someone else.

Call the Georgia EBT customer service line at 1-888-421-3281 to choose a new PIN, or use the ConnectEBT mobile app or website for an instant reset.
If you do not remember your current PIN, you can request a mailed reset form or visit a local DFCS office with a photo ID and your Social Security Number for an on-the-spot reset.
After resetting, perform a balance inquiry at a store or ATM to confirm the card is unlocked before making a purchase.

Benefits Not Showing Up on Issuance Day

When your monthly benefits do not appear as expected, the delay often traces back to a missed renewal or incomplete verification. If the renewal form is not returned, benefits are suspended.

The Division of Family & Children Services (DFCS) mails a renewal letter about six weeks before your certification period ends. You can renew your benefits online to avoid interruptions.

Log in to Georgia Gateway to submit your renewal application or Periodic Report, and upload any requested documents like proof of income or housing costs.
If you did not receive a letter or need help, call DFCS at 1-877-423-4746 to confirm your recertification due date and status.
Once your case is processed, benefits are typically issued overnight. You can check your balance the next morning with the free Benny app, on ConnectEBT, or by calling the customer service line.

Transaction Declined at Checkout

A declined transaction can happen for a few reasons, most commonly an insufficient balance or an attempt to purchase non-qualifying items like vitamins or hot foods.

Verify your balance before you shop using your last receipt, the toll-free number, the ConnectEBT app, or Benny.
Separate SNAP-eligible groceries from other goods at the register to ensure the EBT portion of your transaction processes correctly.
If a transaction is repeatedly declined despite having a sufficient balance, call customer service from the store so an agent can identify the real-time error code.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that allows you to check your EBT balance in real time and earn cashback on eligible items at retailers like Walmart, Target, Kroger, and Costco. To begin, link your EBT card within the app. When you're done shopping, scan your receipt with Benny to receive money back on your SNAP-eligible purchases.

Download Benny to help manage your spending and get more from your EBT benefits.

SHARE

Many Georgians receive benefits like the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash from programs such as Temporary Assistance for Needy Families (TANF) on an EBT card. Keeping track of your balance helps with budgeting and prevents coming up short at the checkout counter.

This guide will walk you through the different ways to check your Georgia EBT balance, from using a mobile app to calling customer service.

How to Check Your EBT Balance in Georgia

There are several convenient ways to check your Georgia EBT card funds. You can go online through the official portal, use a mobile app on your phone, call the 24/7 automated customer service line, look at your last shopping receipt, or visit a local ATM. Each method provides up-to-date information on your food and cash benefits.

1. Check Online Through The ConnectEBT Website

Accessing your account details through the ConnectEBT website allows you to see real-time information for your SNAP and EBT Cash benefits.

Visit the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If it is your first time, you will need to create your login credentials.
Your current Food and EBT Cash amounts are on the “Account Summary” page. Click “Transaction History” for more details.
You can also use the site to lock or unlock your card to block transactions.
Log out when you are finished to protect your account.

2. Use The Benny Mobile App

Using the Benny app lets you check your Georgia EBT funds in seconds right from your phone.

The app also gives you cash back on qualifying EBT purchases at participating stores, including Walmart, Costco, and Trader Joe's.

Download the free Benny app from the Apple App Store or Google Play.
Tap “Add Card,” choose “Georgia,” and provide your EBT card number and the associated ZIP code.
Your Food and EBT Cash amounts will appear on the home screen. Tap either one to view transaction history.
You can enable push notifications for alerts about new deposits or available cash-back offers.
Swipe down on the screen to refresh your information at any time.

3. Call The Customer Service Line

Calling the toll-free number is another way to get your account information 24/7.

Dial 1-888-421-3281 for automated assistance. Support is available in English, Spanish, Vietnamese, Korean, and Chinese, with interpreters for other languages available upon request.

Dial 1-888-421-3281 and listen for the language options.
Enter your 16-digit EBT card number when asked, then press 1 to hear your Food and EBT Cash amounts.
Follow the voice prompts for other options, like changing your PIN or reporting a lost card.
You can say “agent” to speak with a live representative if you need more help.

4. Look At A Recent Receipt

Checking your most recent store receipt is a simple, offline way to see your remaining funds.

Keep the printed receipt after making a purchase or cash withdrawal with your EBT card.
Find the “EBT Food Bal” and “EBT Cash Bal” lines, usually printed below the transaction total.
Save your latest receipt to have the information handy for your next shopping trip.

5. Make An ATM Inquiry

Visiting an ATM allows you to check both your EBT Cash and food stamp funds. To avoid extra charges, use a surcharge-free ATM that participates in networks like Allpoint. Fees may apply at out-of-network terminals.

Insert or tap your EBT card at the ATM and enter your PIN.
Choose “Balance Inquiry,” then select “Checking” for EBT Cash or “Food” for your SNAP funds.
The screen will show your current amount, and you can request a printed receipt. Select “Exit” or “Finish” to end the session.
If a surcharge message appears, cancel the transaction and find an in-network ATM to avoid fees.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks are increasingly targeting Georgia EBT users through deceptive texts, emails, and phone calls. Recognizing the different forms these scams can take allows you to act quickly and protect your benefits from being stolen.

How EBT Benefits Are Stolen

Thieves use card skimmers on payment terminals to clone your card details, often pairing them with hidden cameras. Phishing is also common, using fake texts, emails, or social media ads that create a false urgency to trick you into sharing your PIN or login information.

What to Do If Your Benefits Are Stolen

A federal program to replace stolen SNAP benefits has ended. According to the official guidelines, losses after December 20, 2024, are not eligible for replacement. If you suspect theft:

Lock your card and change your PIN immediately.
Call 888-421-3281 for a new card.
Report the theft to the DHS Office of Inspector General and file a police report.

Other Common Issues with EBT Cards and How to Resolve Them

From a forgotten PIN to a declined transaction at checkout, several common issues can disrupt your access to EBT benefits. Here’s how to troubleshoot and resolve them quickly.

Forgotten or Blocked PIN

Entering the wrong PIN four times in a row automatically locks your card for security. This often happens when users forget their four-digit code or share the card with someone else.

Call the Georgia EBT customer service line at 1-888-421-3281 to choose a new PIN, or use the ConnectEBT mobile app or website for an instant reset.
If you do not remember your current PIN, you can request a mailed reset form or visit a local DFCS office with a photo ID and your Social Security Number for an on-the-spot reset.
After resetting, perform a balance inquiry at a store or ATM to confirm the card is unlocked before making a purchase.

Benefits Not Showing Up on Issuance Day

When your monthly benefits do not appear as expected, the delay often traces back to a missed renewal or incomplete verification. If the renewal form is not returned, benefits are suspended.

The Division of Family & Children Services (DFCS) mails a renewal letter about six weeks before your certification period ends. You can renew your benefits online to avoid interruptions.

Log in to Georgia Gateway to submit your renewal application or Periodic Report, and upload any requested documents like proof of income or housing costs.
If you did not receive a letter or need help, call DFCS at 1-877-423-4746 to confirm your recertification due date and status.
Once your case is processed, benefits are typically issued overnight. You can check your balance the next morning with the free Benny app, on ConnectEBT, or by calling the customer service line.

Transaction Declined at Checkout

A declined transaction can happen for a few reasons, most commonly an insufficient balance or an attempt to purchase non-qualifying items like vitamins or hot foods.

Verify your balance before you shop using your last receipt, the toll-free number, the ConnectEBT app, or Benny.
Separate SNAP-eligible groceries from other goods at the register to ensure the EBT portion of your transaction processes correctly.
If a transaction is repeatedly declined despite having a sufficient balance, call customer service from the store so an agent can identify the real-time error code.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that allows you to check your EBT balance in real time and earn cashback on eligible items at retailers like Walmart, Target, Kroger, and Costco. To begin, link your EBT card within the app. When you're done shopping, scan your receipt with Benny to receive money back on your SNAP-eligible purchases.

Download Benny to help manage your spending and get more from your EBT benefits.

SHARE

Many Georgians receive benefits like the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash from programs such as Temporary Assistance for Needy Families (TANF) on an EBT card. Keeping track of your balance helps with budgeting and prevents coming up short at the checkout counter.

This guide will walk you through the different ways to check your Georgia EBT balance, from using a mobile app to calling customer service.

How to Check Your EBT Balance in Georgia

There are several convenient ways to check your Georgia EBT card funds. You can go online through the official portal, use a mobile app on your phone, call the 24/7 automated customer service line, look at your last shopping receipt, or visit a local ATM. Each method provides up-to-date information on your food and cash benefits.

1. Check Online Through The ConnectEBT Website

Accessing your account details through the ConnectEBT website allows you to see real-time information for your SNAP and EBT Cash benefits.

Visit the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If it is your first time, you will need to create your login credentials.
Your current Food and EBT Cash amounts are on the “Account Summary” page. Click “Transaction History” for more details.
You can also use the site to lock or unlock your card to block transactions.
Log out when you are finished to protect your account.

2. Use The Benny Mobile App

Using the Benny app lets you check your Georgia EBT funds in seconds right from your phone.

The app also gives you cash back on qualifying EBT purchases at participating stores, including Walmart, Costco, and Trader Joe's.

Download the free Benny app from the Apple App Store or Google Play.
Tap “Add Card,” choose “Georgia,” and provide your EBT card number and the associated ZIP code.
Your Food and EBT Cash amounts will appear on the home screen. Tap either one to view transaction history.
You can enable push notifications for alerts about new deposits or available cash-back offers.
Swipe down on the screen to refresh your information at any time.

3. Call The Customer Service Line

Calling the toll-free number is another way to get your account information 24/7.

Dial 1-888-421-3281 for automated assistance. Support is available in English, Spanish, Vietnamese, Korean, and Chinese, with interpreters for other languages available upon request.

Dial 1-888-421-3281 and listen for the language options.
Enter your 16-digit EBT card number when asked, then press 1 to hear your Food and EBT Cash amounts.
Follow the voice prompts for other options, like changing your PIN or reporting a lost card.
You can say “agent” to speak with a live representative if you need more help.

4. Look At A Recent Receipt

Checking your most recent store receipt is a simple, offline way to see your remaining funds.

Keep the printed receipt after making a purchase or cash withdrawal with your EBT card.
Find the “EBT Food Bal” and “EBT Cash Bal” lines, usually printed below the transaction total.
Save your latest receipt to have the information handy for your next shopping trip.

5. Make An ATM Inquiry

Visiting an ATM allows you to check both your EBT Cash and food stamp funds. To avoid extra charges, use a surcharge-free ATM that participates in networks like Allpoint. Fees may apply at out-of-network terminals.

Insert or tap your EBT card at the ATM and enter your PIN.
Choose “Balance Inquiry,” then select “Checking” for EBT Cash or “Food” for your SNAP funds.
The screen will show your current amount, and you can request a printed receipt. Select “Exit” or “Finish” to end the session.
If a surcharge message appears, cancel the transaction and find an in-network ATM to avoid fees.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks are increasingly targeting Georgia EBT users through deceptive texts, emails, and phone calls. Recognizing the different forms these scams can take allows you to act quickly and protect your benefits from being stolen.

How EBT Benefits Are Stolen

Thieves use card skimmers on payment terminals to clone your card details, often pairing them with hidden cameras. Phishing is also common, using fake texts, emails, or social media ads that create a false urgency to trick you into sharing your PIN or login information.

What to Do If Your Benefits Are Stolen

A federal program to replace stolen SNAP benefits has ended. According to the official guidelines, losses after December 20, 2024, are not eligible for replacement. If you suspect theft:

Lock your card and change your PIN immediately.
Call 888-421-3281 for a new card.
Report the theft to the DHS Office of Inspector General and file a police report.

Other Common Issues with EBT Cards and How to Resolve Them

From a forgotten PIN to a declined transaction at checkout, several common issues can disrupt your access to EBT benefits. Here’s how to troubleshoot and resolve them quickly.

Forgotten or Blocked PIN

Entering the wrong PIN four times in a row automatically locks your card for security. This often happens when users forget their four-digit code or share the card with someone else.

Call the Georgia EBT customer service line at 1-888-421-3281 to choose a new PIN, or use the ConnectEBT mobile app or website for an instant reset.
If you do not remember your current PIN, you can request a mailed reset form or visit a local DFCS office with a photo ID and your Social Security Number for an on-the-spot reset.
After resetting, perform a balance inquiry at a store or ATM to confirm the card is unlocked before making a purchase.

Benefits Not Showing Up on Issuance Day

When your monthly benefits do not appear as expected, the delay often traces back to a missed renewal or incomplete verification. If the renewal form is not returned, benefits are suspended.

The Division of Family & Children Services (DFCS) mails a renewal letter about six weeks before your certification period ends. You can renew your benefits online to avoid interruptions.

Log in to Georgia Gateway to submit your renewal application or Periodic Report, and upload any requested documents like proof of income or housing costs.
If you did not receive a letter or need help, call DFCS at 1-877-423-4746 to confirm your recertification due date and status.
Once your case is processed, benefits are typically issued overnight. You can check your balance the next morning with the free Benny app, on ConnectEBT, or by calling the customer service line.

Transaction Declined at Checkout

A declined transaction can happen for a few reasons, most commonly an insufficient balance or an attempt to purchase non-qualifying items like vitamins or hot foods.

Verify your balance before you shop using your last receipt, the toll-free number, the ConnectEBT app, or Benny.
Separate SNAP-eligible groceries from other goods at the register to ensure the EBT portion of your transaction processes correctly.
If a transaction is repeatedly declined despite having a sufficient balance, call customer service from the store so an agent can identify the real-time error code.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that allows you to check your EBT balance in real time and earn cashback on eligible items at retailers like Walmart, Target, Kroger, and Costco. To begin, link your EBT card within the app. When you're done shopping, scan your receipt with Benny to receive money back on your SNAP-eligible purchases.

Download Benny to help manage your spending and get more from your EBT benefits.

SHARE

Many Georgians receive benefits like the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash from programs such as Temporary Assistance for Needy Families (TANF) on an EBT card. Keeping track of your balance helps with budgeting and prevents coming up short at the checkout counter.

This guide will walk you through the different ways to check your Georgia EBT balance, from using a mobile app to calling customer service.

How to Check Your EBT Balance in Georgia

There are several convenient ways to check your Georgia EBT card funds. You can go online through the official portal, use a mobile app on your phone, call the 24/7 automated customer service line, look at your last shopping receipt, or visit a local ATM. Each method provides up-to-date information on your food and cash benefits.

1. Check Online Through The ConnectEBT Website

Accessing your account details through the ConnectEBT website allows you to see real-time information for your SNAP and EBT Cash benefits.

Visit the ConnectEBT website and choose “Cardholder Login.”
Enter your User ID and Password. If it is your first time, you will need to create your login credentials.
Your current Food and EBT Cash amounts are on the “Account Summary” page. Click “Transaction History” for more details.
You can also use the site to lock or unlock your card to block transactions.
Log out when you are finished to protect your account.

2. Use The Benny Mobile App

Using the Benny app lets you check your Georgia EBT funds in seconds right from your phone.

The app also gives you cash back on qualifying EBT purchases at participating stores, including Walmart, Costco, and Trader Joe's.

Download the free Benny app from the Apple App Store or Google Play.
Tap “Add Card,” choose “Georgia,” and provide your EBT card number and the associated ZIP code.
Your Food and EBT Cash amounts will appear on the home screen. Tap either one to view transaction history.
You can enable push notifications for alerts about new deposits or available cash-back offers.
Swipe down on the screen to refresh your information at any time.

3. Call The Customer Service Line

Calling the toll-free number is another way to get your account information 24/7.

Dial 1-888-421-3281 for automated assistance. Support is available in English, Spanish, Vietnamese, Korean, and Chinese, with interpreters for other languages available upon request.

Dial 1-888-421-3281 and listen for the language options.
Enter your 16-digit EBT card number when asked, then press 1 to hear your Food and EBT Cash amounts.
Follow the voice prompts for other options, like changing your PIN or reporting a lost card.
You can say “agent” to speak with a live representative if you need more help.

4. Look At A Recent Receipt

Checking your most recent store receipt is a simple, offline way to see your remaining funds.

Keep the printed receipt after making a purchase or cash withdrawal with your EBT card.
Find the “EBT Food Bal” and “EBT Cash Bal” lines, usually printed below the transaction total.
Save your latest receipt to have the information handy for your next shopping trip.

5. Make An ATM Inquiry

Visiting an ATM allows you to check both your EBT Cash and food stamp funds. To avoid extra charges, use a surcharge-free ATM that participates in networks like Allpoint. Fees may apply at out-of-network terminals.

Insert or tap your EBT card at the ATM and enter your PIN.
Choose “Balance Inquiry,” then select “Checking” for EBT Cash or “Food” for your SNAP funds.
The screen will show your current amount, and you can request a printed receipt. Select “Exit” or “Finish” to end the session.
If a surcharge message appears, cancel the transaction and find an in-network ATM to avoid fees.

Check Your SNAP & EBT Cash Balance in Seconds

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks are increasingly targeting Georgia EBT users through deceptive texts, emails, and phone calls. Recognizing the different forms these scams can take allows you to act quickly and protect your benefits from being stolen.

How EBT Benefits Are Stolen

Thieves use card skimmers on payment terminals to clone your card details, often pairing them with hidden cameras. Phishing is also common, using fake texts, emails, or social media ads that create a false urgency to trick you into sharing your PIN or login information.

What to Do If Your Benefits Are Stolen

A federal program to replace stolen SNAP benefits has ended. According to the official guidelines, losses after December 20, 2024, are not eligible for replacement. If you suspect theft:

Lock your card and change your PIN immediately.
Call 888-421-3281 for a new card.
Report the theft to the DHS Office of Inspector General and file a police report.

Other Common Issues with EBT Cards and How to Resolve Them

From a forgotten PIN to a declined transaction at checkout, several common issues can disrupt your access to EBT benefits. Here’s how to troubleshoot and resolve them quickly.

Forgotten or Blocked PIN

Entering the wrong PIN four times in a row automatically locks your card for security. This often happens when users forget their four-digit code or share the card with someone else.

Call the Georgia EBT customer service line at 1-888-421-3281 to choose a new PIN, or use the ConnectEBT mobile app or website for an instant reset.
If you do not remember your current PIN, you can request a mailed reset form or visit a local DFCS office with a photo ID and your Social Security Number for an on-the-spot reset.
After resetting, perform a balance inquiry at a store or ATM to confirm the card is unlocked before making a purchase.

Benefits Not Showing Up on Issuance Day

When your monthly benefits do not appear as expected, the delay often traces back to a missed renewal or incomplete verification. If the renewal form is not returned, benefits are suspended.

The Division of Family & Children Services (DFCS) mails a renewal letter about six weeks before your certification period ends. You can renew your benefits online to avoid interruptions.

Log in to Georgia Gateway to submit your renewal application or Periodic Report, and upload any requested documents like proof of income or housing costs.
If you did not receive a letter or need help, call DFCS at 1-877-423-4746 to confirm your recertification due date and status.
Once your case is processed, benefits are typically issued overnight. You can check your balance the next morning with the free Benny app, on ConnectEBT, or by calling the customer service line.

Transaction Declined at Checkout

A declined transaction can happen for a few reasons, most commonly an insufficient balance or an attempt to purchase non-qualifying items like vitamins or hot foods.

Verify your balance before you shop using your last receipt, the toll-free number, the ConnectEBT app, or Benny.
Separate SNAP-eligible groceries from other goods at the register to ensure the EBT portion of your transaction processes correctly.
If a transaction is repeatedly declined despite having a sufficient balance, call customer service from the store so an agent can identify the real-time error code.

Check Your EBT Balance & Get Cashback On SNAP

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Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that allows you to check your EBT balance in real time and earn cashback on eligible items at retailers like Walmart, Target, Kroger, and Costco. To begin, link your EBT card within the app. When you're done shopping, scan your receipt with Benny to receive money back on your SNAP-eligible purchases.

Download Benny to help manage your spending and get more from your EBT benefits.