EBT Deposit Schedule in New York (2025)

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Knowing when your SNAP benefits will arrive helps you plan your grocery shopping and manage your household budget. It removes the uncertainty of when your funds will be available for use.

This guide explains when to expect your EBT deposits and helps troubleshoot common reasons for late payments.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different payment schedules: one for residents of the five New York City boroughs and another for all other counties.

Here is the deposit schedule for all counties outside of New York City, which is based on the last digit of your case number.

Ending in 0 or 1: 1st of the month
Ending in 2: 2nd of the month
Ending in 3: 3rd of the month
Ending in 4: 4th of the month
Ending in 5: 5th of the month
Ending in 6: 6th of the month
Ending in 7: 7th of the month
Ending in 8: 8th of the month
Ending in 9: 9th of the month

For residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island, the schedule uses the next-to-last digit of your case number, or “toe digit.” This system sets two separate payment cycles for SNAP and Cash Assistance on business days during the first half of the month.

The specific dates change each month. You can find the current payment dates by downloading the official NYC Issuance Schedule.

How to Find Your Case Number

Your case number is located on official documents from the state and in your online account. If you cannot find it, here are a few places to look.

Look for the full case number near the top of any notice of decision or budget letter.
Find the case number listed in your ConnectEBT account record.
Call the 24-hour EBT Customer Service line at 1-888-328-6399.
Ask staff at your local district office, which you can find using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status

You can check your EBT balance in a few different ways to confirm that your deposit has been made. For a complete list of options, check out our guide on how to check your EBT balance.

Here are three of the most convenient methods:

Check online via ebtEDGE: Visit the official ebtEDGE cardholder portal and log in with your 16-digit EBT card number and PIN. You can view your real-time balance, recent deposits, and transaction history. First-time users will need to register for an account.
Use the Benny app: Download the Benny app for iOS or Android and link your EBT card. Your SNAP and Cash balances will update automatically on the home screen. The app also provides cashback on EBT purchases at participating stores.
Call EBT Customer Service: Dial the 24/7 EBT Customer Service line at 1-888-328-6399. Follow the prompts to enter your 16-digit card number and PIN to hear your current SNAP and Cash balances from the automated system.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your EBT benefits deposit. Understanding these common reasons can help you identify the potential problem and determine the next steps.

Administrative or Eligibility Snags

Your benefits may be paused if you haven't submitted required documents like income verification or a periodic report. Data mismatches, changes in your household, or an outstanding overpayment can also trigger a manual review. During this time, your case remains open, but deposits are on hold until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

A surge in applications combined with persistent staff vacancies has created significant backlogs in local social services offices. With fewer workers handling more cases, the processing and release of benefits can slow down considerably.

Pandemic Policy Shifts and Recertification Waves

Temporary federal waivers that paused recertifications have ended. As a result, offices are now processing new applications and a flood of overdue reviews simultaneously. This massive workload strains agency capacity and often leads to delays in issuing monthly benefits.

Decentralized County Administration

Each county in New York runs its own SNAP operation, leading to varied performance across the state. If your local county office is facing staffing gaps or its own internal backlogs, it can directly stall deposits for all households in that area.

System Maintenance or Technical Outages

The statewide EBT platform occasionally requires scheduled upgrades or may experience unexpected glitches. These technical issues can temporarily prevent benefits from loading onto your card until the system is fully back online.

Do EBT Benefits Expire or Roll Over?

Unused EBT benefits in New York roll over to the next month. However, both food and cash assistance accounts must meet specific activity rules to prevent funds from being permanently removed.

Any unspent SNAP balance remains in your food account for future use. If you don't use your card for 274 consecutive days, any benefits older than that are expunged, based on current city guidance.

Cash assistance benefits also carry over monthly. To keep the account active, you must use it at least once every 90 days. If not, any cash benefits older than 90 days are returned to the agency.

Even with regular account activity, each individual cash deposit must be withdrawn within 90 days. Any amount left from that specific deposit after the deadline is also expunged.

How to Make Your EBT Benefits Last the Whole Month

Stretching your EBT funds until the next deposit comes down to smart planning and intentional spending. A few adjustments to your shopping habits can help you avoid a late-month budget crunch and keep your pantry stocked.

Track Your Balance and Earn Cashback

Before you shop, open the free Benny app to see your real-time SNAP and cash balance. Knowing exactly what you have left helps you stay on budget.

The app also gives you automatic cash back when you use your EBT card at stores like Walmart, Costco, and Trader Joe’s. You can move this extra cash to your bank or use it for future groceries.

Android users can download the app from the Google Play Store.

iPhone users can find it on the Apple App Store.

Double Your Produce Dollars in NYC

If you live in New York City, you can double your money for fresh produce. At any NYC Greenmarket, you get $2 in Health Bucks coupons for every $2 you spend with your EBT card.

This offer is good for up to $10 in extra coupons per day, giving you more buying power for fruits and vegetables.

Get More With FreshConnect Checks

A similar program runs statewide at participating farmers markets. For every $2 in SNAP benefits you spend, you receive a $2 FreshConnect Check to buy more produce.

You can get up to $20 in checks per visit, which can significantly stretch your food budget.

Shop During the Markdown Window

Time your shopping trips to catch daily markdowns on items near their best-by date. You can often find discounts of 25-50% on perfectly good food.

Look for these deals during off-peak hours:

Walmart often discounts meat and bakery items between 8–9 a.m.
Trader Joe’s tends to sticker specialty items in the late mornings.

Freeze what you can’t use right away to make the savings last for weeks. You can find more insider tips online.

Plan a Monthly Bulk Haul

Use your benefits early in the month for a bulk shopping trip. Buying large bags of rice, beans, frozen vegetables, and family packs of meat at a warehouse club has the lowest per-unit cost.

Costco accepts EBT in New York, and you can shop as a guest with a member. This allows you to use your own EBT card for payment.

You can also earn cash back on these bulk purchases with the Benny app, helping your funds last longer.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Seeing your EBT balance dwindle before the end of the month can be stressful. It’s a challenging situation, but you are not without support. Several strategies can help you access food assistance and bridge the gap until your next benefit deposit.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA as soon as your balance is zero.
When the screener asks if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your case for expedited processing.
Upload proof of your identity and any resource statements, such as screenshots from your bank app. No other paperwork is needed upfront.

HRA must interview you the same or next business day and issue benefits within five calendar days, often within 24 hours. The funds will automatically load onto the EBT card you already have.

Request a Mid-Certification SNAP Budget Change

If your circumstances have changed due to job loss, higher rent, new medical bills, or a change in household size, you can ask HRA for a budget review.

Log into your ACCESS HRA account and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait for your recertification period.
Upload recent pay stubs showing fewer hours, your new lease, or medical receipts over $35 per month for elderly or disabled household members.

HRA recalculates your budget within 10 days. You will receive a notice, and any increase will be added to your very next monthly deposit. Keep proof of the change for 90 days.

Use Local Food Pantries and Kitchens

You can find no-cost groceries statewide to help bridge the gap. In the city, visit the Food Help NYC Map or dial 311 and enter your ZIP code to find open pantries, community kitchens, and grab-and-go fridge sites.

Many of these locations let you take home three days of groceries without requiring an ID. Outside the five boroughs, use the “Find Food” feature on Feeding New York State’s website to locate your nearest regional food bank for pantry hours or mobile-market schedules.

Track Your EBT Balance and Earn Cashback with Benny

With the free Benny app, you can track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After making a purchase, scan your receipt with Benny to get cashback on SNAP-eligible items sent to your EBT card.

Download Benny to manage your spending and make your EBT benefits go further.

SHARE

Knowing when your SNAP benefits will arrive helps you plan your grocery shopping and manage your household budget. It removes the uncertainty of when your funds will be available for use.

This guide explains when to expect your EBT deposits and helps troubleshoot common reasons for late payments.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different payment schedules: one for residents of the five New York City boroughs and another for all other counties.

Here is the deposit schedule for all counties outside of New York City, which is based on the last digit of your case number.

Ending in 0 or 1: 1st of the month
Ending in 2: 2nd of the month
Ending in 3: 3rd of the month
Ending in 4: 4th of the month
Ending in 5: 5th of the month
Ending in 6: 6th of the month
Ending in 7: 7th of the month
Ending in 8: 8th of the month
Ending in 9: 9th of the month

For residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island, the schedule uses the next-to-last digit of your case number, or “toe digit.” This system sets two separate payment cycles for SNAP and Cash Assistance on business days during the first half of the month.

The specific dates change each month. You can find the current payment dates by downloading the official NYC Issuance Schedule.

How to Find Your Case Number

Your case number is located on official documents from the state and in your online account. If you cannot find it, here are a few places to look.

Look for the full case number near the top of any notice of decision or budget letter.
Find the case number listed in your ConnectEBT account record.
Call the 24-hour EBT Customer Service line at 1-888-328-6399.
Ask staff at your local district office, which you can find using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status

You can check your EBT balance in a few different ways to confirm that your deposit has been made. For a complete list of options, check out our guide on how to check your EBT balance.

Here are three of the most convenient methods:

Check online via ebtEDGE: Visit the official ebtEDGE cardholder portal and log in with your 16-digit EBT card number and PIN. You can view your real-time balance, recent deposits, and transaction history. First-time users will need to register for an account.
Use the Benny app: Download the Benny app for iOS or Android and link your EBT card. Your SNAP and Cash balances will update automatically on the home screen. The app also provides cashback on EBT purchases at participating stores.
Call EBT Customer Service: Dial the 24/7 EBT Customer Service line at 1-888-328-6399. Follow the prompts to enter your 16-digit card number and PIN to hear your current SNAP and Cash balances from the automated system.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your EBT benefits deposit. Understanding these common reasons can help you identify the potential problem and determine the next steps.

Administrative or Eligibility Snags

Your benefits may be paused if you haven't submitted required documents like income verification or a periodic report. Data mismatches, changes in your household, or an outstanding overpayment can also trigger a manual review. During this time, your case remains open, but deposits are on hold until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

A surge in applications combined with persistent staff vacancies has created significant backlogs in local social services offices. With fewer workers handling more cases, the processing and release of benefits can slow down considerably.

Pandemic Policy Shifts and Recertification Waves

Temporary federal waivers that paused recertifications have ended. As a result, offices are now processing new applications and a flood of overdue reviews simultaneously. This massive workload strains agency capacity and often leads to delays in issuing monthly benefits.

Decentralized County Administration

Each county in New York runs its own SNAP operation, leading to varied performance across the state. If your local county office is facing staffing gaps or its own internal backlogs, it can directly stall deposits for all households in that area.

System Maintenance or Technical Outages

The statewide EBT platform occasionally requires scheduled upgrades or may experience unexpected glitches. These technical issues can temporarily prevent benefits from loading onto your card until the system is fully back online.

Do EBT Benefits Expire or Roll Over?

Unused EBT benefits in New York roll over to the next month. However, both food and cash assistance accounts must meet specific activity rules to prevent funds from being permanently removed.

Any unspent SNAP balance remains in your food account for future use. If you don't use your card for 274 consecutive days, any benefits older than that are expunged, based on current city guidance.

Cash assistance benefits also carry over monthly. To keep the account active, you must use it at least once every 90 days. If not, any cash benefits older than 90 days are returned to the agency.

Even with regular account activity, each individual cash deposit must be withdrawn within 90 days. Any amount left from that specific deposit after the deadline is also expunged.

How to Make Your EBT Benefits Last the Whole Month

Stretching your EBT funds until the next deposit comes down to smart planning and intentional spending. A few adjustments to your shopping habits can help you avoid a late-month budget crunch and keep your pantry stocked.

Track Your Balance and Earn Cashback

Before you shop, open the free Benny app to see your real-time SNAP and cash balance. Knowing exactly what you have left helps you stay on budget.

The app also gives you automatic cash back when you use your EBT card at stores like Walmart, Costco, and Trader Joe’s. You can move this extra cash to your bank or use it for future groceries.

Android users can download the app from the Google Play Store.

iPhone users can find it on the Apple App Store.

Double Your Produce Dollars in NYC

If you live in New York City, you can double your money for fresh produce. At any NYC Greenmarket, you get $2 in Health Bucks coupons for every $2 you spend with your EBT card.

This offer is good for up to $10 in extra coupons per day, giving you more buying power for fruits and vegetables.

Get More With FreshConnect Checks

A similar program runs statewide at participating farmers markets. For every $2 in SNAP benefits you spend, you receive a $2 FreshConnect Check to buy more produce.

You can get up to $20 in checks per visit, which can significantly stretch your food budget.

Shop During the Markdown Window

Time your shopping trips to catch daily markdowns on items near their best-by date. You can often find discounts of 25-50% on perfectly good food.

Look for these deals during off-peak hours:

Walmart often discounts meat and bakery items between 8–9 a.m.
Trader Joe’s tends to sticker specialty items in the late mornings.

Freeze what you can’t use right away to make the savings last for weeks. You can find more insider tips online.

Plan a Monthly Bulk Haul

Use your benefits early in the month for a bulk shopping trip. Buying large bags of rice, beans, frozen vegetables, and family packs of meat at a warehouse club has the lowest per-unit cost.

Costco accepts EBT in New York, and you can shop as a guest with a member. This allows you to use your own EBT card for payment.

You can also earn cash back on these bulk purchases with the Benny app, helping your funds last longer.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Seeing your EBT balance dwindle before the end of the month can be stressful. It’s a challenging situation, but you are not without support. Several strategies can help you access food assistance and bridge the gap until your next benefit deposit.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA as soon as your balance is zero.
When the screener asks if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your case for expedited processing.
Upload proof of your identity and any resource statements, such as screenshots from your bank app. No other paperwork is needed upfront.

HRA must interview you the same or next business day and issue benefits within five calendar days, often within 24 hours. The funds will automatically load onto the EBT card you already have.

Request a Mid-Certification SNAP Budget Change

If your circumstances have changed due to job loss, higher rent, new medical bills, or a change in household size, you can ask HRA for a budget review.

Log into your ACCESS HRA account and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait for your recertification period.
Upload recent pay stubs showing fewer hours, your new lease, or medical receipts over $35 per month for elderly or disabled household members.

HRA recalculates your budget within 10 days. You will receive a notice, and any increase will be added to your very next monthly deposit. Keep proof of the change for 90 days.

Use Local Food Pantries and Kitchens

You can find no-cost groceries statewide to help bridge the gap. In the city, visit the Food Help NYC Map or dial 311 and enter your ZIP code to find open pantries, community kitchens, and grab-and-go fridge sites.

Many of these locations let you take home three days of groceries without requiring an ID. Outside the five boroughs, use the “Find Food” feature on Feeding New York State’s website to locate your nearest regional food bank for pantry hours or mobile-market schedules.

Track Your EBT Balance and Earn Cashback with Benny

With the free Benny app, you can track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After making a purchase, scan your receipt with Benny to get cashback on SNAP-eligible items sent to your EBT card.

Download Benny to manage your spending and make your EBT benefits go further.

SHARE

Knowing when your SNAP benefits will arrive helps you plan your grocery shopping and manage your household budget. It removes the uncertainty of when your funds will be available for use.

This guide explains when to expect your EBT deposits and helps troubleshoot common reasons for late payments.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different payment schedules: one for residents of the five New York City boroughs and another for all other counties.

Here is the deposit schedule for all counties outside of New York City, which is based on the last digit of your case number.

Ending in 0 or 1: 1st of the month
Ending in 2: 2nd of the month
Ending in 3: 3rd of the month
Ending in 4: 4th of the month
Ending in 5: 5th of the month
Ending in 6: 6th of the month
Ending in 7: 7th of the month
Ending in 8: 8th of the month
Ending in 9: 9th of the month

For residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island, the schedule uses the next-to-last digit of your case number, or “toe digit.” This system sets two separate payment cycles for SNAP and Cash Assistance on business days during the first half of the month.

The specific dates change each month. You can find the current payment dates by downloading the official NYC Issuance Schedule.

How to Find Your Case Number

Your case number is located on official documents from the state and in your online account. If you cannot find it, here are a few places to look.

Look for the full case number near the top of any notice of decision or budget letter.
Find the case number listed in your ConnectEBT account record.
Call the 24-hour EBT Customer Service line at 1-888-328-6399.
Ask staff at your local district office, which you can find using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status

You can check your EBT balance in a few different ways to confirm that your deposit has been made. For a complete list of options, check out our guide on how to check your EBT balance.

Here are three of the most convenient methods:

Check online via ebtEDGE: Visit the official ebtEDGE cardholder portal and log in with your 16-digit EBT card number and PIN. You can view your real-time balance, recent deposits, and transaction history. First-time users will need to register for an account.
Use the Benny app: Download the Benny app for iOS or Android and link your EBT card. Your SNAP and Cash balances will update automatically on the home screen. The app also provides cashback on EBT purchases at participating stores.
Call EBT Customer Service: Dial the 24/7 EBT Customer Service line at 1-888-328-6399. Follow the prompts to enter your 16-digit card number and PIN to hear your current SNAP and Cash balances from the automated system.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your EBT benefits deposit. Understanding these common reasons can help you identify the potential problem and determine the next steps.

Administrative or Eligibility Snags

Your benefits may be paused if you haven't submitted required documents like income verification or a periodic report. Data mismatches, changes in your household, or an outstanding overpayment can also trigger a manual review. During this time, your case remains open, but deposits are on hold until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

A surge in applications combined with persistent staff vacancies has created significant backlogs in local social services offices. With fewer workers handling more cases, the processing and release of benefits can slow down considerably.

Pandemic Policy Shifts and Recertification Waves

Temporary federal waivers that paused recertifications have ended. As a result, offices are now processing new applications and a flood of overdue reviews simultaneously. This massive workload strains agency capacity and often leads to delays in issuing monthly benefits.

Decentralized County Administration

Each county in New York runs its own SNAP operation, leading to varied performance across the state. If your local county office is facing staffing gaps or its own internal backlogs, it can directly stall deposits for all households in that area.

System Maintenance or Technical Outages

The statewide EBT platform occasionally requires scheduled upgrades or may experience unexpected glitches. These technical issues can temporarily prevent benefits from loading onto your card until the system is fully back online.

Do EBT Benefits Expire or Roll Over?

Unused EBT benefits in New York roll over to the next month. However, both food and cash assistance accounts must meet specific activity rules to prevent funds from being permanently removed.

Any unspent SNAP balance remains in your food account for future use. If you don't use your card for 274 consecutive days, any benefits older than that are expunged, based on current city guidance.

Cash assistance benefits also carry over monthly. To keep the account active, you must use it at least once every 90 days. If not, any cash benefits older than 90 days are returned to the agency.

Even with regular account activity, each individual cash deposit must be withdrawn within 90 days. Any amount left from that specific deposit after the deadline is also expunged.

How to Make Your EBT Benefits Last the Whole Month

Stretching your EBT funds until the next deposit comes down to smart planning and intentional spending. A few adjustments to your shopping habits can help you avoid a late-month budget crunch and keep your pantry stocked.

Track Your Balance and Earn Cashback

Before you shop, open the free Benny app to see your real-time SNAP and cash balance. Knowing exactly what you have left helps you stay on budget.

The app also gives you automatic cash back when you use your EBT card at stores like Walmart, Costco, and Trader Joe’s. You can move this extra cash to your bank or use it for future groceries.

Android users can download the app from the Google Play Store.

iPhone users can find it on the Apple App Store.

Double Your Produce Dollars in NYC

If you live in New York City, you can double your money for fresh produce. At any NYC Greenmarket, you get $2 in Health Bucks coupons for every $2 you spend with your EBT card.

This offer is good for up to $10 in extra coupons per day, giving you more buying power for fruits and vegetables.

Get More With FreshConnect Checks

A similar program runs statewide at participating farmers markets. For every $2 in SNAP benefits you spend, you receive a $2 FreshConnect Check to buy more produce.

You can get up to $20 in checks per visit, which can significantly stretch your food budget.

Shop During the Markdown Window

Time your shopping trips to catch daily markdowns on items near their best-by date. You can often find discounts of 25-50% on perfectly good food.

Look for these deals during off-peak hours:

Walmart often discounts meat and bakery items between 8–9 a.m.
Trader Joe’s tends to sticker specialty items in the late mornings.

Freeze what you can’t use right away to make the savings last for weeks. You can find more insider tips online.

Plan a Monthly Bulk Haul

Use your benefits early in the month for a bulk shopping trip. Buying large bags of rice, beans, frozen vegetables, and family packs of meat at a warehouse club has the lowest per-unit cost.

Costco accepts EBT in New York, and you can shop as a guest with a member. This allows you to use your own EBT card for payment.

You can also earn cash back on these bulk purchases with the Benny app, helping your funds last longer.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Seeing your EBT balance dwindle before the end of the month can be stressful. It’s a challenging situation, but you are not without support. Several strategies can help you access food assistance and bridge the gap until your next benefit deposit.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA as soon as your balance is zero.
When the screener asks if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your case for expedited processing.
Upload proof of your identity and any resource statements, such as screenshots from your bank app. No other paperwork is needed upfront.

HRA must interview you the same or next business day and issue benefits within five calendar days, often within 24 hours. The funds will automatically load onto the EBT card you already have.

Request a Mid-Certification SNAP Budget Change

If your circumstances have changed due to job loss, higher rent, new medical bills, or a change in household size, you can ask HRA for a budget review.

Log into your ACCESS HRA account and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait for your recertification period.
Upload recent pay stubs showing fewer hours, your new lease, or medical receipts over $35 per month for elderly or disabled household members.

HRA recalculates your budget within 10 days. You will receive a notice, and any increase will be added to your very next monthly deposit. Keep proof of the change for 90 days.

Use Local Food Pantries and Kitchens

You can find no-cost groceries statewide to help bridge the gap. In the city, visit the Food Help NYC Map or dial 311 and enter your ZIP code to find open pantries, community kitchens, and grab-and-go fridge sites.

Many of these locations let you take home three days of groceries without requiring an ID. Outside the five boroughs, use the “Find Food” feature on Feeding New York State’s website to locate your nearest regional food bank for pantry hours or mobile-market schedules.

Track Your EBT Balance and Earn Cashback with Benny

With the free Benny app, you can track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After making a purchase, scan your receipt with Benny to get cashback on SNAP-eligible items sent to your EBT card.

Download Benny to manage your spending and make your EBT benefits go further.

SHARE

Knowing when your SNAP benefits will arrive helps you plan your grocery shopping and manage your household budget. It removes the uncertainty of when your funds will be available for use.

This guide explains when to expect your EBT deposits and helps troubleshoot common reasons for late payments.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different payment schedules: one for residents of the five New York City boroughs and another for all other counties.

Here is the deposit schedule for all counties outside of New York City, which is based on the last digit of your case number.

Ending in 0 or 1: 1st of the month
Ending in 2: 2nd of the month
Ending in 3: 3rd of the month
Ending in 4: 4th of the month
Ending in 5: 5th of the month
Ending in 6: 6th of the month
Ending in 7: 7th of the month
Ending in 8: 8th of the month
Ending in 9: 9th of the month

For residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island, the schedule uses the next-to-last digit of your case number, or “toe digit.” This system sets two separate payment cycles for SNAP and Cash Assistance on business days during the first half of the month.

The specific dates change each month. You can find the current payment dates by downloading the official NYC Issuance Schedule.

How to Find Your Case Number

Your case number is located on official documents from the state and in your online account. If you cannot find it, here are a few places to look.

Look for the full case number near the top of any notice of decision or budget letter.
Find the case number listed in your ConnectEBT account record.
Call the 24-hour EBT Customer Service line at 1-888-328-6399.
Ask staff at your local district office, which you can find using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status

You can check your EBT balance in a few different ways to confirm that your deposit has been made. For a complete list of options, check out our guide on how to check your EBT balance.

Here are three of the most convenient methods:

Check online via ebtEDGE: Visit the official ebtEDGE cardholder portal and log in with your 16-digit EBT card number and PIN. You can view your real-time balance, recent deposits, and transaction history. First-time users will need to register for an account.
Use the Benny app: Download the Benny app for iOS or Android and link your EBT card. Your SNAP and Cash balances will update automatically on the home screen. The app also provides cashback on EBT purchases at participating stores.
Call EBT Customer Service: Dial the 24/7 EBT Customer Service line at 1-888-328-6399. Follow the prompts to enter your 16-digit card number and PIN to hear your current SNAP and Cash balances from the automated system.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your EBT benefits deposit. Understanding these common reasons can help you identify the potential problem and determine the next steps.

Administrative or Eligibility Snags

Your benefits may be paused if you haven't submitted required documents like income verification or a periodic report. Data mismatches, changes in your household, or an outstanding overpayment can also trigger a manual review. During this time, your case remains open, but deposits are on hold until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

A surge in applications combined with persistent staff vacancies has created significant backlogs in local social services offices. With fewer workers handling more cases, the processing and release of benefits can slow down considerably.

Pandemic Policy Shifts and Recertification Waves

Temporary federal waivers that paused recertifications have ended. As a result, offices are now processing new applications and a flood of overdue reviews simultaneously. This massive workload strains agency capacity and often leads to delays in issuing monthly benefits.

Decentralized County Administration

Each county in New York runs its own SNAP operation, leading to varied performance across the state. If your local county office is facing staffing gaps or its own internal backlogs, it can directly stall deposits for all households in that area.

System Maintenance or Technical Outages

The statewide EBT platform occasionally requires scheduled upgrades or may experience unexpected glitches. These technical issues can temporarily prevent benefits from loading onto your card until the system is fully back online.

Do EBT Benefits Expire or Roll Over?

Unused EBT benefits in New York roll over to the next month. However, both food and cash assistance accounts must meet specific activity rules to prevent funds from being permanently removed.

Any unspent SNAP balance remains in your food account for future use. If you don't use your card for 274 consecutive days, any benefits older than that are expunged, based on current city guidance.

Cash assistance benefits also carry over monthly. To keep the account active, you must use it at least once every 90 days. If not, any cash benefits older than 90 days are returned to the agency.

Even with regular account activity, each individual cash deposit must be withdrawn within 90 days. Any amount left from that specific deposit after the deadline is also expunged.

How to Make Your EBT Benefits Last the Whole Month

Stretching your EBT funds until the next deposit comes down to smart planning and intentional spending. A few adjustments to your shopping habits can help you avoid a late-month budget crunch and keep your pantry stocked.

Track Your Balance and Earn Cashback

Before you shop, open the free Benny app to see your real-time SNAP and cash balance. Knowing exactly what you have left helps you stay on budget.

The app also gives you automatic cash back when you use your EBT card at stores like Walmart, Costco, and Trader Joe’s. You can move this extra cash to your bank or use it for future groceries.

Android users can download the app from the Google Play Store.

iPhone users can find it on the Apple App Store.

Double Your Produce Dollars in NYC

If you live in New York City, you can double your money for fresh produce. At any NYC Greenmarket, you get $2 in Health Bucks coupons for every $2 you spend with your EBT card.

This offer is good for up to $10 in extra coupons per day, giving you more buying power for fruits and vegetables.

Get More With FreshConnect Checks

A similar program runs statewide at participating farmers markets. For every $2 in SNAP benefits you spend, you receive a $2 FreshConnect Check to buy more produce.

You can get up to $20 in checks per visit, which can significantly stretch your food budget.

Shop During the Markdown Window

Time your shopping trips to catch daily markdowns on items near their best-by date. You can often find discounts of 25-50% on perfectly good food.

Look for these deals during off-peak hours:

Walmart often discounts meat and bakery items between 8–9 a.m.
Trader Joe’s tends to sticker specialty items in the late mornings.

Freeze what you can’t use right away to make the savings last for weeks. You can find more insider tips online.

Plan a Monthly Bulk Haul

Use your benefits early in the month for a bulk shopping trip. Buying large bags of rice, beans, frozen vegetables, and family packs of meat at a warehouse club has the lowest per-unit cost.

Costco accepts EBT in New York, and you can shop as a guest with a member. This allows you to use your own EBT card for payment.

You can also earn cash back on these bulk purchases with the Benny app, helping your funds last longer.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Seeing your EBT balance dwindle before the end of the month can be stressful. It’s a challenging situation, but you are not without support. Several strategies can help you access food assistance and bridge the gap until your next benefit deposit.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA as soon as your balance is zero.
When the screener asks if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your case for expedited processing.
Upload proof of your identity and any resource statements, such as screenshots from your bank app. No other paperwork is needed upfront.

HRA must interview you the same or next business day and issue benefits within five calendar days, often within 24 hours. The funds will automatically load onto the EBT card you already have.

Request a Mid-Certification SNAP Budget Change

If your circumstances have changed due to job loss, higher rent, new medical bills, or a change in household size, you can ask HRA for a budget review.

Log into your ACCESS HRA account and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait for your recertification period.
Upload recent pay stubs showing fewer hours, your new lease, or medical receipts over $35 per month for elderly or disabled household members.

HRA recalculates your budget within 10 days. You will receive a notice, and any increase will be added to your very next monthly deposit. Keep proof of the change for 90 days.

Use Local Food Pantries and Kitchens

You can find no-cost groceries statewide to help bridge the gap. In the city, visit the Food Help NYC Map or dial 311 and enter your ZIP code to find open pantries, community kitchens, and grab-and-go fridge sites.

Many of these locations let you take home three days of groceries without requiring an ID. Outside the five boroughs, use the “Find Food” feature on Feeding New York State’s website to locate your nearest regional food bank for pantry hours or mobile-market schedules.

Track Your EBT Balance and Earn Cashback with Benny

With the free Benny app, you can track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After making a purchase, scan your receipt with Benny to get cashback on SNAP-eligible items sent to your EBT card.

Download Benny to manage your spending and make your EBT benefits go further.

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Knowing when your SNAP benefits will arrive helps you plan your grocery shopping and manage your household budget. It removes the uncertainty of when your funds will be available for use.

This guide explains when to expect your EBT deposits and helps troubleshoot common reasons for late payments.

Monthly EBT Deposit Schedule in New York

In New York, your benefit deposit date is determined by your case number. The state uses two different payment schedules: one for residents of the five New York City boroughs and another for all other counties.

Here is the deposit schedule for all counties outside of New York City, which is based on the last digit of your case number.

Ending in 0 or 1: 1st of the month
Ending in 2: 2nd of the month
Ending in 3: 3rd of the month
Ending in 4: 4th of the month
Ending in 5: 5th of the month
Ending in 6: 6th of the month
Ending in 7: 7th of the month
Ending in 8: 8th of the month
Ending in 9: 9th of the month

For residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island, the schedule uses the next-to-last digit of your case number, or “toe digit.” This system sets two separate payment cycles for SNAP and Cash Assistance on business days during the first half of the month.

The specific dates change each month. You can find the current payment dates by downloading the official NYC Issuance Schedule.

How to Find Your Case Number

Your case number is located on official documents from the state and in your online account. If you cannot find it, here are a few places to look.

Look for the full case number near the top of any notice of decision or budget letter.
Find the case number listed in your ConnectEBT account record.
Call the 24-hour EBT Customer Service line at 1-888-328-6399.
Ask staff at your local district office, which you can find using the New York SNAP Office Locator.

How to Check Your EBT Deposit Status

You can check your EBT balance in a few different ways to confirm that your deposit has been made. For a complete list of options, check out our guide on how to check your EBT balance.

Here are three of the most convenient methods:

Check online via ebtEDGE: Visit the official ebtEDGE cardholder portal and log in with your 16-digit EBT card number and PIN. You can view your real-time balance, recent deposits, and transaction history. First-time users will need to register for an account.
Use the Benny app: Download the Benny app for iOS or Android and link your EBT card. Your SNAP and Cash balances will update automatically on the home screen. The app also provides cashback on EBT purchases at participating stores.
Call EBT Customer Service: Dial the 24/7 EBT Customer Service line at 1-888-328-6399. Follow the prompts to enter your 16-digit card number and PIN to hear your current SNAP and Cash balances from the automated system.

Check Your SNAP & EBT Cash Balance In Real Time

Download the app

Why Your EBT Deposit Might Be Late and What to Do

Several issues can cause a delay in your EBT benefits deposit. Understanding these common reasons can help you identify the potential problem and determine the next steps.

Administrative or Eligibility Snags

Your benefits may be paused if you haven't submitted required documents like income verification or a periodic report. Data mismatches, changes in your household, or an outstanding overpayment can also trigger a manual review. During this time, your case remains open, but deposits are on hold until the agency resolves the issue.

Heavy Caseloads and Staff Shortages

A surge in applications combined with persistent staff vacancies has created significant backlogs in local social services offices. With fewer workers handling more cases, the processing and release of benefits can slow down considerably.

Pandemic Policy Shifts and Recertification Waves

Temporary federal waivers that paused recertifications have ended. As a result, offices are now processing new applications and a flood of overdue reviews simultaneously. This massive workload strains agency capacity and often leads to delays in issuing monthly benefits.

Decentralized County Administration

Each county in New York runs its own SNAP operation, leading to varied performance across the state. If your local county office is facing staffing gaps or its own internal backlogs, it can directly stall deposits for all households in that area.

System Maintenance or Technical Outages

The statewide EBT platform occasionally requires scheduled upgrades or may experience unexpected glitches. These technical issues can temporarily prevent benefits from loading onto your card until the system is fully back online.

Do EBT Benefits Expire or Roll Over?

Unused EBT benefits in New York roll over to the next month. However, both food and cash assistance accounts must meet specific activity rules to prevent funds from being permanently removed.

Any unspent SNAP balance remains in your food account for future use. If you don't use your card for 274 consecutive days, any benefits older than that are expunged, based on current city guidance.

Cash assistance benefits also carry over monthly. To keep the account active, you must use it at least once every 90 days. If not, any cash benefits older than 90 days are returned to the agency.

Even with regular account activity, each individual cash deposit must be withdrawn within 90 days. Any amount left from that specific deposit after the deadline is also expunged.

How to Make Your EBT Benefits Last the Whole Month

Stretching your EBT funds until the next deposit comes down to smart planning and intentional spending. A few adjustments to your shopping habits can help you avoid a late-month budget crunch and keep your pantry stocked.

Track Your Balance and Earn Cashback

Before you shop, open the free Benny app to see your real-time SNAP and cash balance. Knowing exactly what you have left helps you stay on budget.

The app also gives you automatic cash back when you use your EBT card at stores like Walmart, Costco, and Trader Joe’s. You can move this extra cash to your bank or use it for future groceries.

Android users can download the app from the Google Play Store.

iPhone users can find it on the Apple App Store.

Double Your Produce Dollars in NYC

If you live in New York City, you can double your money for fresh produce. At any NYC Greenmarket, you get $2 in Health Bucks coupons for every $2 you spend with your EBT card.

This offer is good for up to $10 in extra coupons per day, giving you more buying power for fruits and vegetables.

Get More With FreshConnect Checks

A similar program runs statewide at participating farmers markets. For every $2 in SNAP benefits you spend, you receive a $2 FreshConnect Check to buy more produce.

You can get up to $20 in checks per visit, which can significantly stretch your food budget.

Shop During the Markdown Window

Time your shopping trips to catch daily markdowns on items near their best-by date. You can often find discounts of 25-50% on perfectly good food.

Look for these deals during off-peak hours:

Walmart often discounts meat and bakery items between 8–9 a.m.
Trader Joe’s tends to sticker specialty items in the late mornings.

Freeze what you can’t use right away to make the savings last for weeks. You can find more insider tips online.

Plan a Monthly Bulk Haul

Use your benefits early in the month for a bulk shopping trip. Buying large bags of rice, beans, frozen vegetables, and family packs of meat at a warehouse club has the lowest per-unit cost.

Costco accepts EBT in New York, and you can shop as a guest with a member. This allows you to use your own EBT card for payment.

You can also earn cash back on these bulk purchases with the Benny app, helping your funds last longer.

Check Your EBT Balance & Get Cashback On SNAP

Download the app

What to Do if Your EBT Balance Runs Out Early

Seeing your EBT balance dwindle before the end of the month can be stressful. It’s a challenging situation, but you are not without support. Several strategies can help you access food assistance and bridge the gap until your next benefit deposit.

Apply for Emergency SNAP Benefits

If you have less than $100 in cash and your monthly income is lower than your rent and utilities, you may qualify for expedited benefits.

Call the DSS OneNumber at 718-557-1399 or start a new application on myBenefits or ACCESS HRA as soon as your balance is zero.
When the screener asks if you “need food today,” answer “Yes” and enter your current cash and bank balances to flag your case for expedited processing.
Upload proof of your identity and any resource statements, such as screenshots from your bank app. No other paperwork is needed upfront.

HRA must interview you the same or next business day and issue benefits within five calendar days, often within 24 hours. The funds will automatically load onto the EBT card you already have.

Request a Mid-Certification SNAP Budget Change

If your circumstances have changed due to job loss, higher rent, new medical bills, or a change in household size, you can ask HRA for a budget review.

Log into your ACCESS HRA account and choose “Report a Change,” or call your worker to request a new budget calculation. You do not have to wait for your recertification period.
Upload recent pay stubs showing fewer hours, your new lease, or medical receipts over $35 per month for elderly or disabled household members.

HRA recalculates your budget within 10 days. You will receive a notice, and any increase will be added to your very next monthly deposit. Keep proof of the change for 90 days.

Use Local Food Pantries and Kitchens

You can find no-cost groceries statewide to help bridge the gap. In the city, visit the Food Help NYC Map or dial 311 and enter your ZIP code to find open pantries, community kitchens, and grab-and-go fridge sites.

Many of these locations let you take home three days of groceries without requiring an ID. Outside the five boroughs, use the “Find Food” feature on Feeding New York State’s website to locate your nearest regional food bank for pantry hours or mobile-market schedules.

Track Your EBT Balance and Earn Cashback with Benny

With the free Benny app, you can track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To begin, link your EBT card to the app. After making a purchase, scan your receipt with Benny to get cashback on SNAP-eligible items sent to your EBT card.

Download Benny to manage your spending and make your EBT benefits go further.