5 Ways to Check Your South Dakota EBT Balance
Easily find your South Dakota EBT balance online, with the Benny app, or by phone using our simple step-by-step guide.
Mar 9, 2025
Edward Cheng
5 Ways to Check Your South Dakota EBT Balance
Easily find your South Dakota EBT balance online, with the Benny app, or by phone using our simple step-by-step guide.
Mar 9, 2025
Edward Cheng
5 Ways to Check Your South Dakota EBT Balance
Easily find your South Dakota EBT balance online, with the Benny app, or by phone using our simple step-by-step guide.
Mar 9, 2025
Edward Cheng
5 Ways to Check Your South Dakota EBT Balance
Easily find your South Dakota EBT balance online, with the Benny app, or by phone using our simple step-by-step guide.
Mar 9, 2025
Edward Cheng
5 Ways to Check Your South Dakota EBT Balance
Easily find your South Dakota EBT balance online, with the Benny app, or by phone using our simple step-by-step guide.
Mar 9, 2025
Edward Cheng
SHARE
ON THIS PAGE
Your EBT card provides access to benefits like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs such as Temporary Assistance for Needy Families (TANF). Regularly checking your funds is important for managing your budget and avoiding shortages when you need to make a purchase.
This guide details several ways to check your EBT balance in South Dakota, from using a mobile app to calling customer service.
How to Check Your EBT Balance in South Dakota
You can check your SNAP and EBT Cash funds in several ways, all available 24/7. Your options include checking online through the state’s ebtEDGE portal, using the Benny app, calling the customer service line, performing an inquiry at an ATM, or looking at your last store receipt. Each method provides up-to-date information for your account.
1. Online Through ebtEDGE
You can view your account information on the official South Dakota EBT website, which uses the ebtEDGE portal. This service shows your current SNAP and TANF cash balances.
Go to the ebtEDGE website and choose Cardholder Login.
Enter the 16-digit number from your South Dakota EBT card and press Login.
Create or enter your User ID and password, then agree to the terms.
Your current balances will appear on the account home screen. You can also use the “Transactions” tab to see activity from the last 60 days.
2. The Benny App
The Benny app is another way to see your real-time SNAP and EBT Cash funds directly on your phone.
Download Benny from Google Play or the App Store and create a free account.
Tap “Link EBT,” choose South Dakota, and provide your ebtEDGE card number and PIN to connect your card.
The app automatically refreshes to show your current balances.
Benny also allows you to earn cash back on eligible SNAP purchases at stores like Walmart, Costco, and Walgreens. To get cash back, you can photograph or forward your receipts through the app.
3. 24-Hour Customer Service Line
For automated account information, you can call the toll-free EBT customer service line at any time.
Call 800-604-5099.
Enter your 16-digit card number and PIN when prompted.
An automated system will announce your SNAP and EBT Cash balances, along with your last ten transactions.
You can stay on the line or press “0” to speak with a live agent.
The phone menu offers English and Spanish. For assistance in other languages, including Lakota and Vietnamese, you can ask an agent for an interpreter. More information is available in the DSS language-access notice.
4. At an ATM
Many ATMs allow you to perform a balance inquiry with your EBT card. In South Dakota, you should not be charged a fee for this service.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
To avoid fees, use a machine within a surcharge-free network. You can find one near you by using the Allpoint Locator. If an ATM screen shows a fee for an inquiry, cancel the transaction and find a different machine.
5. On Your Store Receipt
One of the easiest ways to track your funds is by looking at your last store receipt.
After you make a purchase with your EBT card, the receipt will print your remaining SNAP and EBT Cash balances, usually near the bottom. It is a good practice to keep your most recent receipt so you know how much you have available for your next trip.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in South Dakota, targeting residents with increasingly deceptive schemes. These scams can appear in many forms, from text messages to fake websites. Understanding these methods is the first line of defense in protecting your benefits and taking action on time.
Common EBT Theft Methods
Thieves use several sophisticated methods to steal EBT benefits. Physical devices are a primary concern.
Card-skimming and shimming devices are illegally placed on store PIN pads or ATMs. These gadgets secretly copy your card's magnetic stripe information and record your PIN as you type it. This allows criminals to create a clone of your card and drain your account.
Digital scams are also widespread. You might receive "smishing" text messages claiming your EBT card is locked, or "vishing" robocalls that ask you to enter your card number and PIN. Scammers also create fake websites or use QR codes that look like the official ebtEDGE page to trick you into sharing your login details. Be wary of offers on social media to "double" your benefits, as these are just attempts to steal your credentials. Remember, state agencies will never text, email, or call you to ask for your PIN or full card number.
Steps To Take After EBT Theft
If you discover your benefits have been stolen, you must report the theft immediately. For stolen SNAP benefits, federal law provides a path for replacement under specific conditions.
You must complete the following steps:
Report the theft to your Benefits Specialist within 30 days of the incident.
You can make the report over the phone, through the mail, by email, or in person at your local office.
This federal replacement policy covers thefts that occurred between October 1, 2022, and December 20, 2024. Reimbursement is limited to the amount stolen or your household’s last two monthly allotments, whichever is less. A household can receive a maximum of two replacements per federal fiscal year.
The replacement guarantee applies only to SNAP. Stolen TANF or other EBT Cash benefits are generally not reimbursed. Even so, you should still report the theft and take action to prevent further losses. You can freeze your card and order a new one through the official ebtEDGE portal or by calling customer service.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your EBT funds. From a forgotten PIN to a damaged card, knowing how to quickly address these common problems will help you manage your benefits without unnecessary delays or frustration.
Forgotten or Locked PIN
Entering the wrong PIN three times in a single day will lock your card until the next calendar day. This can also happen if you forget your four-digit number after not using the card for a while.
Wait until the next day for the lock to clear automatically.
Choose a new PIN immediately through the ebtEDGE mobile application, the ebtEDGE cardholder portal, or by calling customer service.
Write down the new PIN and keep it in a safe place, separate from your card.
Card Declined Due to Damage
A card can be declined if it is bent, the magnetic stripe is worn, or the chip is cracked. Storing your card next to keys or cell phone magnets can speed up this wear and tear, preventing point-of-sale machines from reading it.
Report the card as damaged through the ebtEDGE app or web portal to request a free replacement, which typically arrives in 5–7 business days.
Keep your new card in a protective sleeve and away from items that could scratch the stripe.
Freeze the damaged card in the app while you wait for the replacement to prevent any accidental use.
Incorrect Balance Display
Your account balance may appear incorrect if third-party apps like Benny have not refreshed or if deposits are still processing. An app might stall if your login credentials have expired, causing a delay in updating your EBT balance.
In the Benny app, try unlinking and re-linking your card to force a fresh connection.
Check your real-time balance using an official source, such as your last store receipt or the ebtEDGE mobile app.
If the balance is still incorrect on official channels, call the South Dakota EBT office to have your transaction history reviewed. You can find contact information on the official EBT information page.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free application that helps you check your EBT funds in real time and get cash back on eligible purchases at stores like Walmart, Target, Kroger, and Costco. To get started, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card provides access to benefits like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs such as Temporary Assistance for Needy Families (TANF). Regularly checking your funds is important for managing your budget and avoiding shortages when you need to make a purchase.
This guide details several ways to check your EBT balance in South Dakota, from using a mobile app to calling customer service.
How to Check Your EBT Balance in South Dakota
You can check your SNAP and EBT Cash funds in several ways, all available 24/7. Your options include checking online through the state’s ebtEDGE portal, using the Benny app, calling the customer service line, performing an inquiry at an ATM, or looking at your last store receipt. Each method provides up-to-date information for your account.
1. Online Through ebtEDGE
You can view your account information on the official South Dakota EBT website, which uses the ebtEDGE portal. This service shows your current SNAP and TANF cash balances.
Go to the ebtEDGE website and choose Cardholder Login.
Enter the 16-digit number from your South Dakota EBT card and press Login.
Create or enter your User ID and password, then agree to the terms.
Your current balances will appear on the account home screen. You can also use the “Transactions” tab to see activity from the last 60 days.
2. The Benny App
The Benny app is another way to see your real-time SNAP and EBT Cash funds directly on your phone.
Download Benny from Google Play or the App Store and create a free account.
Tap “Link EBT,” choose South Dakota, and provide your ebtEDGE card number and PIN to connect your card.
The app automatically refreshes to show your current balances.
Benny also allows you to earn cash back on eligible SNAP purchases at stores like Walmart, Costco, and Walgreens. To get cash back, you can photograph or forward your receipts through the app.
3. 24-Hour Customer Service Line
For automated account information, you can call the toll-free EBT customer service line at any time.
Call 800-604-5099.
Enter your 16-digit card number and PIN when prompted.
An automated system will announce your SNAP and EBT Cash balances, along with your last ten transactions.
You can stay on the line or press “0” to speak with a live agent.
The phone menu offers English and Spanish. For assistance in other languages, including Lakota and Vietnamese, you can ask an agent for an interpreter. More information is available in the DSS language-access notice.
4. At an ATM
Many ATMs allow you to perform a balance inquiry with your EBT card. In South Dakota, you should not be charged a fee for this service.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
To avoid fees, use a machine within a surcharge-free network. You can find one near you by using the Allpoint Locator. If an ATM screen shows a fee for an inquiry, cancel the transaction and find a different machine.
5. On Your Store Receipt
One of the easiest ways to track your funds is by looking at your last store receipt.
After you make a purchase with your EBT card, the receipt will print your remaining SNAP and EBT Cash balances, usually near the bottom. It is a good practice to keep your most recent receipt so you know how much you have available for your next trip.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in South Dakota, targeting residents with increasingly deceptive schemes. These scams can appear in many forms, from text messages to fake websites. Understanding these methods is the first line of defense in protecting your benefits and taking action on time.
Common EBT Theft Methods
Thieves use several sophisticated methods to steal EBT benefits. Physical devices are a primary concern.
Card-skimming and shimming devices are illegally placed on store PIN pads or ATMs. These gadgets secretly copy your card's magnetic stripe information and record your PIN as you type it. This allows criminals to create a clone of your card and drain your account.
Digital scams are also widespread. You might receive "smishing" text messages claiming your EBT card is locked, or "vishing" robocalls that ask you to enter your card number and PIN. Scammers also create fake websites or use QR codes that look like the official ebtEDGE page to trick you into sharing your login details. Be wary of offers on social media to "double" your benefits, as these are just attempts to steal your credentials. Remember, state agencies will never text, email, or call you to ask for your PIN or full card number.
Steps To Take After EBT Theft
If you discover your benefits have been stolen, you must report the theft immediately. For stolen SNAP benefits, federal law provides a path for replacement under specific conditions.
You must complete the following steps:
Report the theft to your Benefits Specialist within 30 days of the incident.
You can make the report over the phone, through the mail, by email, or in person at your local office.
This federal replacement policy covers thefts that occurred between October 1, 2022, and December 20, 2024. Reimbursement is limited to the amount stolen or your household’s last two monthly allotments, whichever is less. A household can receive a maximum of two replacements per federal fiscal year.
The replacement guarantee applies only to SNAP. Stolen TANF or other EBT Cash benefits are generally not reimbursed. Even so, you should still report the theft and take action to prevent further losses. You can freeze your card and order a new one through the official ebtEDGE portal or by calling customer service.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your EBT funds. From a forgotten PIN to a damaged card, knowing how to quickly address these common problems will help you manage your benefits without unnecessary delays or frustration.
Forgotten or Locked PIN
Entering the wrong PIN three times in a single day will lock your card until the next calendar day. This can also happen if you forget your four-digit number after not using the card for a while.
Wait until the next day for the lock to clear automatically.
Choose a new PIN immediately through the ebtEDGE mobile application, the ebtEDGE cardholder portal, or by calling customer service.
Write down the new PIN and keep it in a safe place, separate from your card.
Card Declined Due to Damage
A card can be declined if it is bent, the magnetic stripe is worn, or the chip is cracked. Storing your card next to keys or cell phone magnets can speed up this wear and tear, preventing point-of-sale machines from reading it.
Report the card as damaged through the ebtEDGE app or web portal to request a free replacement, which typically arrives in 5–7 business days.
Keep your new card in a protective sleeve and away from items that could scratch the stripe.
Freeze the damaged card in the app while you wait for the replacement to prevent any accidental use.
Incorrect Balance Display
Your account balance may appear incorrect if third-party apps like Benny have not refreshed or if deposits are still processing. An app might stall if your login credentials have expired, causing a delay in updating your EBT balance.
In the Benny app, try unlinking and re-linking your card to force a fresh connection.
Check your real-time balance using an official source, such as your last store receipt or the ebtEDGE mobile app.
If the balance is still incorrect on official channels, call the South Dakota EBT office to have your transaction history reviewed. You can find contact information on the official EBT information page.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free application that helps you check your EBT funds in real time and get cash back on eligible purchases at stores like Walmart, Target, Kroger, and Costco. To get started, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card provides access to benefits like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs such as Temporary Assistance for Needy Families (TANF). Regularly checking your funds is important for managing your budget and avoiding shortages when you need to make a purchase.
This guide details several ways to check your EBT balance in South Dakota, from using a mobile app to calling customer service.
How to Check Your EBT Balance in South Dakota
You can check your SNAP and EBT Cash funds in several ways, all available 24/7. Your options include checking online through the state’s ebtEDGE portal, using the Benny app, calling the customer service line, performing an inquiry at an ATM, or looking at your last store receipt. Each method provides up-to-date information for your account.
1. Online Through ebtEDGE
You can view your account information on the official South Dakota EBT website, which uses the ebtEDGE portal. This service shows your current SNAP and TANF cash balances.
Go to the ebtEDGE website and choose Cardholder Login.
Enter the 16-digit number from your South Dakota EBT card and press Login.
Create or enter your User ID and password, then agree to the terms.
Your current balances will appear on the account home screen. You can also use the “Transactions” tab to see activity from the last 60 days.
2. The Benny App
The Benny app is another way to see your real-time SNAP and EBT Cash funds directly on your phone.
Download Benny from Google Play or the App Store and create a free account.
Tap “Link EBT,” choose South Dakota, and provide your ebtEDGE card number and PIN to connect your card.
The app automatically refreshes to show your current balances.
Benny also allows you to earn cash back on eligible SNAP purchases at stores like Walmart, Costco, and Walgreens. To get cash back, you can photograph or forward your receipts through the app.
3. 24-Hour Customer Service Line
For automated account information, you can call the toll-free EBT customer service line at any time.
Call 800-604-5099.
Enter your 16-digit card number and PIN when prompted.
An automated system will announce your SNAP and EBT Cash balances, along with your last ten transactions.
You can stay on the line or press “0” to speak with a live agent.
The phone menu offers English and Spanish. For assistance in other languages, including Lakota and Vietnamese, you can ask an agent for an interpreter. More information is available in the DSS language-access notice.
4. At an ATM
Many ATMs allow you to perform a balance inquiry with your EBT card. In South Dakota, you should not be charged a fee for this service.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
To avoid fees, use a machine within a surcharge-free network. You can find one near you by using the Allpoint Locator. If an ATM screen shows a fee for an inquiry, cancel the transaction and find a different machine.
5. On Your Store Receipt
One of the easiest ways to track your funds is by looking at your last store receipt.
After you make a purchase with your EBT card, the receipt will print your remaining SNAP and EBT Cash balances, usually near the bottom. It is a good practice to keep your most recent receipt so you know how much you have available for your next trip.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in South Dakota, targeting residents with increasingly deceptive schemes. These scams can appear in many forms, from text messages to fake websites. Understanding these methods is the first line of defense in protecting your benefits and taking action on time.
Common EBT Theft Methods
Thieves use several sophisticated methods to steal EBT benefits. Physical devices are a primary concern.
Card-skimming and shimming devices are illegally placed on store PIN pads or ATMs. These gadgets secretly copy your card's magnetic stripe information and record your PIN as you type it. This allows criminals to create a clone of your card and drain your account.
Digital scams are also widespread. You might receive "smishing" text messages claiming your EBT card is locked, or "vishing" robocalls that ask you to enter your card number and PIN. Scammers also create fake websites or use QR codes that look like the official ebtEDGE page to trick you into sharing your login details. Be wary of offers on social media to "double" your benefits, as these are just attempts to steal your credentials. Remember, state agencies will never text, email, or call you to ask for your PIN or full card number.
Steps To Take After EBT Theft
If you discover your benefits have been stolen, you must report the theft immediately. For stolen SNAP benefits, federal law provides a path for replacement under specific conditions.
You must complete the following steps:
Report the theft to your Benefits Specialist within 30 days of the incident.
You can make the report over the phone, through the mail, by email, or in person at your local office.
This federal replacement policy covers thefts that occurred between October 1, 2022, and December 20, 2024. Reimbursement is limited to the amount stolen or your household’s last two monthly allotments, whichever is less. A household can receive a maximum of two replacements per federal fiscal year.
The replacement guarantee applies only to SNAP. Stolen TANF or other EBT Cash benefits are generally not reimbursed. Even so, you should still report the theft and take action to prevent further losses. You can freeze your card and order a new one through the official ebtEDGE portal or by calling customer service.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your EBT funds. From a forgotten PIN to a damaged card, knowing how to quickly address these common problems will help you manage your benefits without unnecessary delays or frustration.
Forgotten or Locked PIN
Entering the wrong PIN three times in a single day will lock your card until the next calendar day. This can also happen if you forget your four-digit number after not using the card for a while.
Wait until the next day for the lock to clear automatically.
Choose a new PIN immediately through the ebtEDGE mobile application, the ebtEDGE cardholder portal, or by calling customer service.
Write down the new PIN and keep it in a safe place, separate from your card.
Card Declined Due to Damage
A card can be declined if it is bent, the magnetic stripe is worn, or the chip is cracked. Storing your card next to keys or cell phone magnets can speed up this wear and tear, preventing point-of-sale machines from reading it.
Report the card as damaged through the ebtEDGE app or web portal to request a free replacement, which typically arrives in 5–7 business days.
Keep your new card in a protective sleeve and away from items that could scratch the stripe.
Freeze the damaged card in the app while you wait for the replacement to prevent any accidental use.
Incorrect Balance Display
Your account balance may appear incorrect if third-party apps like Benny have not refreshed or if deposits are still processing. An app might stall if your login credentials have expired, causing a delay in updating your EBT balance.
In the Benny app, try unlinking and re-linking your card to force a fresh connection.
Check your real-time balance using an official source, such as your last store receipt or the ebtEDGE mobile app.
If the balance is still incorrect on official channels, call the South Dakota EBT office to have your transaction history reviewed. You can find contact information on the official EBT information page.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free application that helps you check your EBT funds in real time and get cash back on eligible purchases at stores like Walmart, Target, Kroger, and Costco. To get started, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card provides access to benefits like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs such as Temporary Assistance for Needy Families (TANF). Regularly checking your funds is important for managing your budget and avoiding shortages when you need to make a purchase.
This guide details several ways to check your EBT balance in South Dakota, from using a mobile app to calling customer service.
How to Check Your EBT Balance in South Dakota
You can check your SNAP and EBT Cash funds in several ways, all available 24/7. Your options include checking online through the state’s ebtEDGE portal, using the Benny app, calling the customer service line, performing an inquiry at an ATM, or looking at your last store receipt. Each method provides up-to-date information for your account.
1. Online Through ebtEDGE
You can view your account information on the official South Dakota EBT website, which uses the ebtEDGE portal. This service shows your current SNAP and TANF cash balances.
Go to the ebtEDGE website and choose Cardholder Login.
Enter the 16-digit number from your South Dakota EBT card and press Login.
Create or enter your User ID and password, then agree to the terms.
Your current balances will appear on the account home screen. You can also use the “Transactions” tab to see activity from the last 60 days.
2. The Benny App
The Benny app is another way to see your real-time SNAP and EBT Cash funds directly on your phone.
Download Benny from Google Play or the App Store and create a free account.
Tap “Link EBT,” choose South Dakota, and provide your ebtEDGE card number and PIN to connect your card.
The app automatically refreshes to show your current balances.
Benny also allows you to earn cash back on eligible SNAP purchases at stores like Walmart, Costco, and Walgreens. To get cash back, you can photograph or forward your receipts through the app.
3. 24-Hour Customer Service Line
For automated account information, you can call the toll-free EBT customer service line at any time.
Call 800-604-5099.
Enter your 16-digit card number and PIN when prompted.
An automated system will announce your SNAP and EBT Cash balances, along with your last ten transactions.
You can stay on the line or press “0” to speak with a live agent.
The phone menu offers English and Spanish. For assistance in other languages, including Lakota and Vietnamese, you can ask an agent for an interpreter. More information is available in the DSS language-access notice.
4. At an ATM
Many ATMs allow you to perform a balance inquiry with your EBT card. In South Dakota, you should not be charged a fee for this service.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
To avoid fees, use a machine within a surcharge-free network. You can find one near you by using the Allpoint Locator. If an ATM screen shows a fee for an inquiry, cancel the transaction and find a different machine.
5. On Your Store Receipt
One of the easiest ways to track your funds is by looking at your last store receipt.
After you make a purchase with your EBT card, the receipt will print your remaining SNAP and EBT Cash balances, usually near the bottom. It is a good practice to keep your most recent receipt so you know how much you have available for your next trip.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in South Dakota, targeting residents with increasingly deceptive schemes. These scams can appear in many forms, from text messages to fake websites. Understanding these methods is the first line of defense in protecting your benefits and taking action on time.
Common EBT Theft Methods
Thieves use several sophisticated methods to steal EBT benefits. Physical devices are a primary concern.
Card-skimming and shimming devices are illegally placed on store PIN pads or ATMs. These gadgets secretly copy your card's magnetic stripe information and record your PIN as you type it. This allows criminals to create a clone of your card and drain your account.
Digital scams are also widespread. You might receive "smishing" text messages claiming your EBT card is locked, or "vishing" robocalls that ask you to enter your card number and PIN. Scammers also create fake websites or use QR codes that look like the official ebtEDGE page to trick you into sharing your login details. Be wary of offers on social media to "double" your benefits, as these are just attempts to steal your credentials. Remember, state agencies will never text, email, or call you to ask for your PIN or full card number.
Steps To Take After EBT Theft
If you discover your benefits have been stolen, you must report the theft immediately. For stolen SNAP benefits, federal law provides a path for replacement under specific conditions.
You must complete the following steps:
Report the theft to your Benefits Specialist within 30 days of the incident.
You can make the report over the phone, through the mail, by email, or in person at your local office.
This federal replacement policy covers thefts that occurred between October 1, 2022, and December 20, 2024. Reimbursement is limited to the amount stolen or your household’s last two monthly allotments, whichever is less. A household can receive a maximum of two replacements per federal fiscal year.
The replacement guarantee applies only to SNAP. Stolen TANF or other EBT Cash benefits are generally not reimbursed. Even so, you should still report the theft and take action to prevent further losses. You can freeze your card and order a new one through the official ebtEDGE portal or by calling customer service.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your EBT funds. From a forgotten PIN to a damaged card, knowing how to quickly address these common problems will help you manage your benefits without unnecessary delays or frustration.
Forgotten or Locked PIN
Entering the wrong PIN three times in a single day will lock your card until the next calendar day. This can also happen if you forget your four-digit number after not using the card for a while.
Wait until the next day for the lock to clear automatically.
Choose a new PIN immediately through the ebtEDGE mobile application, the ebtEDGE cardholder portal, or by calling customer service.
Write down the new PIN and keep it in a safe place, separate from your card.
Card Declined Due to Damage
A card can be declined if it is bent, the magnetic stripe is worn, or the chip is cracked. Storing your card next to keys or cell phone magnets can speed up this wear and tear, preventing point-of-sale machines from reading it.
Report the card as damaged through the ebtEDGE app or web portal to request a free replacement, which typically arrives in 5–7 business days.
Keep your new card in a protective sleeve and away from items that could scratch the stripe.
Freeze the damaged card in the app while you wait for the replacement to prevent any accidental use.
Incorrect Balance Display
Your account balance may appear incorrect if third-party apps like Benny have not refreshed or if deposits are still processing. An app might stall if your login credentials have expired, causing a delay in updating your EBT balance.
In the Benny app, try unlinking and re-linking your card to force a fresh connection.
Check your real-time balance using an official source, such as your last store receipt or the ebtEDGE mobile app.
If the balance is still incorrect on official channels, call the South Dakota EBT office to have your transaction history reviewed. You can find contact information on the official EBT information page.
Handy Bookmarks
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free application that helps you check your EBT funds in real time and get cash back on eligible purchases at stores like Walmart, Target, Kroger, and Costco. To get started, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card provides access to benefits like the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs such as Temporary Assistance for Needy Families (TANF). Regularly checking your funds is important for managing your budget and avoiding shortages when you need to make a purchase.
This guide details several ways to check your EBT balance in South Dakota, from using a mobile app to calling customer service.
How to Check Your EBT Balance in South Dakota
You can check your SNAP and EBT Cash funds in several ways, all available 24/7. Your options include checking online through the state’s ebtEDGE portal, using the Benny app, calling the customer service line, performing an inquiry at an ATM, or looking at your last store receipt. Each method provides up-to-date information for your account.
1. Online Through ebtEDGE
You can view your account information on the official South Dakota EBT website, which uses the ebtEDGE portal. This service shows your current SNAP and TANF cash balances.
Go to the ebtEDGE website and choose Cardholder Login.
Enter the 16-digit number from your South Dakota EBT card and press Login.
Create or enter your User ID and password, then agree to the terms.
Your current balances will appear on the account home screen. You can also use the “Transactions” tab to see activity from the last 60 days.
2. The Benny App
The Benny app is another way to see your real-time SNAP and EBT Cash funds directly on your phone.
Download Benny from Google Play or the App Store and create a free account.
Tap “Link EBT,” choose South Dakota, and provide your ebtEDGE card number and PIN to connect your card.
The app automatically refreshes to show your current balances.
Benny also allows you to earn cash back on eligible SNAP purchases at stores like Walmart, Costco, and Walgreens. To get cash back, you can photograph or forward your receipts through the app.
3. 24-Hour Customer Service Line
For automated account information, you can call the toll-free EBT customer service line at any time.
Call 800-604-5099.
Enter your 16-digit card number and PIN when prompted.
An automated system will announce your SNAP and EBT Cash balances, along with your last ten transactions.
You can stay on the line or press “0” to speak with a live agent.
The phone menu offers English and Spanish. For assistance in other languages, including Lakota and Vietnamese, you can ask an agent for an interpreter. More information is available in the DSS language-access notice.
4. At an ATM
Many ATMs allow you to perform a balance inquiry with your EBT card. In South Dakota, you should not be charged a fee for this service.
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
To avoid fees, use a machine within a surcharge-free network. You can find one near you by using the Allpoint Locator. If an ATM screen shows a fee for an inquiry, cancel the transaction and find a different machine.
5. On Your Store Receipt
One of the easiest ways to track your funds is by looking at your last store receipt.
After you make a purchase with your EBT card, the receipt will print your remaining SNAP and EBT Cash balances, usually near the bottom. It is a good practice to keep your most recent receipt so you know how much you have available for your next trip.
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are on the rise in South Dakota, targeting residents with increasingly deceptive schemes. These scams can appear in many forms, from text messages to fake websites. Understanding these methods is the first line of defense in protecting your benefits and taking action on time.
Common EBT Theft Methods
Thieves use several sophisticated methods to steal EBT benefits. Physical devices are a primary concern.
Card-skimming and shimming devices are illegally placed on store PIN pads or ATMs. These gadgets secretly copy your card's magnetic stripe information and record your PIN as you type it. This allows criminals to create a clone of your card and drain your account.
Digital scams are also widespread. You might receive "smishing" text messages claiming your EBT card is locked, or "vishing" robocalls that ask you to enter your card number and PIN. Scammers also create fake websites or use QR codes that look like the official ebtEDGE page to trick you into sharing your login details. Be wary of offers on social media to "double" your benefits, as these are just attempts to steal your credentials. Remember, state agencies will never text, email, or call you to ask for your PIN or full card number.
Steps To Take After EBT Theft
If you discover your benefits have been stolen, you must report the theft immediately. For stolen SNAP benefits, federal law provides a path for replacement under specific conditions.
You must complete the following steps:
Report the theft to your Benefits Specialist within 30 days of the incident.
You can make the report over the phone, through the mail, by email, or in person at your local office.
This federal replacement policy covers thefts that occurred between October 1, 2022, and December 20, 2024. Reimbursement is limited to the amount stolen or your household’s last two monthly allotments, whichever is less. A household can receive a maximum of two replacements per federal fiscal year.
The replacement guarantee applies only to SNAP. Stolen TANF or other EBT Cash benefits are generally not reimbursed. Even so, you should still report the theft and take action to prevent further losses. You can freeze your card and order a new one through the official ebtEDGE portal or by calling customer service.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your EBT funds. From a forgotten PIN to a damaged card, knowing how to quickly address these common problems will help you manage your benefits without unnecessary delays or frustration.
Forgotten or Locked PIN
Entering the wrong PIN three times in a single day will lock your card until the next calendar day. This can also happen if you forget your four-digit number after not using the card for a while.
Wait until the next day for the lock to clear automatically.
Choose a new PIN immediately through the ebtEDGE mobile application, the ebtEDGE cardholder portal, or by calling customer service.
Write down the new PIN and keep it in a safe place, separate from your card.
Card Declined Due to Damage
A card can be declined if it is bent, the magnetic stripe is worn, or the chip is cracked. Storing your card next to keys or cell phone magnets can speed up this wear and tear, preventing point-of-sale machines from reading it.
Report the card as damaged through the ebtEDGE app or web portal to request a free replacement, which typically arrives in 5–7 business days.
Keep your new card in a protective sleeve and away from items that could scratch the stripe.
Freeze the damaged card in the app while you wait for the replacement to prevent any accidental use.
Incorrect Balance Display
Your account balance may appear incorrect if third-party apps like Benny have not refreshed or if deposits are still processing. An app might stall if your login credentials have expired, causing a delay in updating your EBT balance.
In the Benny app, try unlinking and re-linking your card to force a fresh connection.
Check your real-time balance using an official source, such as your last store receipt or the ebtEDGE mobile app.
If the balance is still incorrect on official channels, call the South Dakota EBT office to have your transaction history reviewed. You can find contact information on the official EBT information page.
Handy Bookmarks
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free application that helps you check your EBT funds in real time and get cash back on eligible purchases at stores like Walmart, Target, Kroger, and Costco. To get started, link your EBT card to the app. After shopping, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
