5 Ways to Check Your Oklahoma EBT Balance
Check your Oklahoma EBT balance in minutes using the online portal, the Benny app, or by calling the phone number.
Mar 22, 2025
Steve Austin
5 Ways to Check Your Oklahoma EBT Balance
Check your Oklahoma EBT balance in minutes using the online portal, the Benny app, or by calling the phone number.
Mar 22, 2025
Steve Austin
5 Ways to Check Your Oklahoma EBT Balance
Check your Oklahoma EBT balance in minutes using the online portal, the Benny app, or by calling the phone number.
Mar 22, 2025
Steve Austin
5 Ways to Check Your Oklahoma EBT Balance
Check your Oklahoma EBT balance in minutes using the online portal, the Benny app, or by calling the phone number.
Mar 22, 2025
Steve Austin
5 Ways to Check Your Oklahoma EBT Balance
Check your Oklahoma EBT balance in minutes using the online portal, the Benny app, or by calling the phone number.
Mar 22, 2025
Steve Austin
SHARE
ON THIS PAGE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Keeping track of your funds helps with budgeting and prevents running short when you need it most.
This guide details how to check your EBT balance in Oklahoma, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Oklahoma
Oklahoma offers several ways to check your EBT card funds. You can go online through the official state portal, use the Benny app on your phone, call the automated customer service line, or look at your last store receipt. Many ATMs and in-store terminals also provide balance inquiry services.
1. Check Online Via ConnectEBT
The official online portal, ConnectEBT, is available 24/7 to view your current funds and transaction history.
Visit ConnectEBT.com or access your account through the Oklahoma DHS EBT page.
Choose “Oklahoma” from the state list and press “Login.”
Enter your User ID and Password. If it is your first time, choose “Register” and provide your 16-digit card number, Social Security Number, date of birth, and email address.
Your home screen will display your separate SNAP and EBT Cash amounts. You can view more details under “Transaction History.”
Always log out when you are finished to protect your account.
2. Use The Benny App
The Benny app allows you to quickly check your SNAP and EBT Cash funds directly from your smartphone.
Download Benny for your device from the App Store or Google Play.
Create an account with your phone number or email, enter your zip code, and securely link your Oklahoma EBT card.
Tap “Balance” on the app's dashboard to see your current totals.
You can also enable notifications for automatic updates on your funds.
With the Benny app, you can also get automatic cashback on eligible purchases at many stores, including Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
You can call the toll-free, automated phone line anytime to hear your current food and cash benefit amounts.
Dial 1-888-328-6551 and choose your preferred language. Help is available in English, Spanish, Vietnamese, and Chinese, with more options detailed in the state's language assistance services guide.
Enter your 16-digit EBT card number followed by your 4-digit PIN.
The automated system will read your SNAP food benefit amount first, followed by your EBT Cash amount if you have one.
Follow the voice prompts to repeat the information or hear your recent transactions.
4. Review Your Last Receipt
Every time you use your EBT card, your receipt will show your remaining funds.
Keep the most recent receipt from a store purchase or ATM withdrawal.
Look for the amount listed next to “EBT Balance” for your food benefits or “Cash Balance” for your TANF funds.
5. Use A Surcharge-Free ATM
You can use many ATMs to perform a balance inquiry, but this method will only show your EBT Cash funds, not your SNAP food benefits.
Find a participating location using the Allpoint ATM locator.
Insert your EBT card, choose the “Balance Inquiry” option, select “Checking,” and enter your PIN to view your EBT Cash amount on the screen or on a printed receipt.
To check your SNAP food benefits, you will need to use a different method, such as reviewing your last grocery receipt or using the Benny app to see both of your balances in one place.
6. Visit An In-Store Terminal
Many EBT-authorized grocery stores have a device at the customer service desk or a self-service kiosk for checking your card.
You can typically swipe your card and enter your PIN at one of these terminals to see both your food and EBT Cash amounts before you start shopping.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are rising across Oklahoma, targeting EBT cardholders with sophisticated scams. Thieves use many deceptive tactics to steal personal information and benefits. Knowing the different forms these scams take helps you protect your account and act quickly if you become a target.
How Benefits Are Stolen
Thieves employ both high-tech and low-tech methods to gain access to your EBT funds. One common method is electronic theft. Scammers place "skimming" devices over retail keypads to copy your card's magnetic stripe and PIN. They may also send deceptive text messages claiming your EBT card is locked, directing you to a fake website or phone number to steal your card details. Similar robocalls might pressure you to "verify" your information to prevent your benefits from expiring.
Other schemes rely on social engineering. At places like farmers’ markets, a thief might trick you into a card-switch. Online, you might see posts on Facebook or Telegram offering a "balance check" service, which is just a ploy to capture your login credentials.
What To Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, it is important to report the theft immediately. You can report the fraud and request a replacement of stolen SNAP benefits through several channels.
Call the Oklahoma Human Services line at 405-522-5050.
Visit any Human Services Center in person.
Submit your request by mail.
Oklahoma DHS staff will then submit the electronic claim for you. According to state guidelines, SNAP benefits stolen between October 1, 2022, and December 20, 2024, may be replaced if you report the loss within 30 days of discovering it. To qualify, you must confirm the card was in your possession and the theft was not your fault. Reimbursement is limited to two claims per federal fiscal year and is capped at either the amount stolen or two months of your benefits, whichever is less.
It is important to note that this replacement policy only applies to SNAP benefits. EBT Cash from programs like TANF or Child Support is generally not replaced if stolen, though you should still report the loss at once to freeze the remaining balance and get a new card.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common EBT card problems. Knowing how to troubleshoot issues like a failing card, a locked PIN, or a missing deposit can help you quickly restore access to your benefits and avoid frustration.
Card Swipes or Taps Keep Failing
A worn-out magnetic stripe or a damaged contactless chip can cause your card to be repeatedly declined at the checkout. This physical damage often results from exposure to heat, bending the card in a wallet, or accidentally sending it through the laundry.
Ask the cashier to try entering the card number manually. If the transaction goes through, the card is physically damaged.
Call the Conduent Oklahoma EBT line at 1-888-328-6551 or log in to the ConnectEBT portal to request a free replacement card, which typically arrives in 5-7 business days.
While waiting for your new card, keep the old one flat and try to use staffed checkout lanes, as their card readers are often more forgiving than self-checkout scanners.
Store your replacement card away from direct sunlight or extreme heat to prevent similar damage.
Invalid PIN or Locked Card
For security, Oklahoma's EBT system will automatically lock your card after four incorrect PIN entries in a row. The system also rejects PINs that use simple, easy-to-guess sequences like "1234" or ascending numbers.
You can reset your PIN 24 hours after it has been locked. Use the ConnectEBT mobile app or website to change your PIN, or call 1-888-328-6551 and follow the automated instructions.
Choose a four-digit code that does not have repeating digits or follow a simple ascending or descending pattern.
Write your new PIN down and keep it in a secure place, but never on the EBT card itself.
Expected Benefits Are Not in Your Account
Oklahoma distributes SNAP benefits on a staggered schedule based on the last digit of your case number. Federal or state holidays can also cause a one-day delay in receiving your funds. The most common reason for a deposit to stop entirely is overdue paperwork.
First, check the ConnectEBT app or use Benny to confirm that no deposit is pending.
If no deposit is scheduled, call your county DHS worker or visit okdhslive.org to check if your annual Renewal of Benefits form was received.
Once DHS confirms your paperwork is complete, benefits are usually posted within one business day. Otherwise, you may need to complete a renewal interview or provide missing proof of income.
Helpful Links to Bookmark
ConnectEBT Oklahoma: Manage your card and PIN.
OKDHSLive: Apply for, renew, or check the status of your benefits.
Oklahoma EBT Merchant Locator: Find authorized stores near you.
Credit Union ATM Locator: Find surcharge-free ATMs for EBT Cash withdrawals.
Benny: Track your EBT balance and deposit dates.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you keep track of your EBT balance in real time and earn cashback on eligible purchases at stores including Target, Walmart, Kroger, and Costco. To get started, simply link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Keeping track of your funds helps with budgeting and prevents running short when you need it most.
This guide details how to check your EBT balance in Oklahoma, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Oklahoma
Oklahoma offers several ways to check your EBT card funds. You can go online through the official state portal, use the Benny app on your phone, call the automated customer service line, or look at your last store receipt. Many ATMs and in-store terminals also provide balance inquiry services.
1. Check Online Via ConnectEBT
The official online portal, ConnectEBT, is available 24/7 to view your current funds and transaction history.
Visit ConnectEBT.com or access your account through the Oklahoma DHS EBT page.
Choose “Oklahoma” from the state list and press “Login.”
Enter your User ID and Password. If it is your first time, choose “Register” and provide your 16-digit card number, Social Security Number, date of birth, and email address.
Your home screen will display your separate SNAP and EBT Cash amounts. You can view more details under “Transaction History.”
Always log out when you are finished to protect your account.
2. Use The Benny App
The Benny app allows you to quickly check your SNAP and EBT Cash funds directly from your smartphone.
Download Benny for your device from the App Store or Google Play.
Create an account with your phone number or email, enter your zip code, and securely link your Oklahoma EBT card.
Tap “Balance” on the app's dashboard to see your current totals.
You can also enable notifications for automatic updates on your funds.
With the Benny app, you can also get automatic cashback on eligible purchases at many stores, including Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
You can call the toll-free, automated phone line anytime to hear your current food and cash benefit amounts.
Dial 1-888-328-6551 and choose your preferred language. Help is available in English, Spanish, Vietnamese, and Chinese, with more options detailed in the state's language assistance services guide.
Enter your 16-digit EBT card number followed by your 4-digit PIN.
The automated system will read your SNAP food benefit amount first, followed by your EBT Cash amount if you have one.
Follow the voice prompts to repeat the information or hear your recent transactions.
4. Review Your Last Receipt
Every time you use your EBT card, your receipt will show your remaining funds.
Keep the most recent receipt from a store purchase or ATM withdrawal.
Look for the amount listed next to “EBT Balance” for your food benefits or “Cash Balance” for your TANF funds.
5. Use A Surcharge-Free ATM
You can use many ATMs to perform a balance inquiry, but this method will only show your EBT Cash funds, not your SNAP food benefits.
Find a participating location using the Allpoint ATM locator.
Insert your EBT card, choose the “Balance Inquiry” option, select “Checking,” and enter your PIN to view your EBT Cash amount on the screen or on a printed receipt.
To check your SNAP food benefits, you will need to use a different method, such as reviewing your last grocery receipt or using the Benny app to see both of your balances in one place.
6. Visit An In-Store Terminal
Many EBT-authorized grocery stores have a device at the customer service desk or a self-service kiosk for checking your card.
You can typically swipe your card and enter your PIN at one of these terminals to see both your food and EBT Cash amounts before you start shopping.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are rising across Oklahoma, targeting EBT cardholders with sophisticated scams. Thieves use many deceptive tactics to steal personal information and benefits. Knowing the different forms these scams take helps you protect your account and act quickly if you become a target.
How Benefits Are Stolen
Thieves employ both high-tech and low-tech methods to gain access to your EBT funds. One common method is electronic theft. Scammers place "skimming" devices over retail keypads to copy your card's magnetic stripe and PIN. They may also send deceptive text messages claiming your EBT card is locked, directing you to a fake website or phone number to steal your card details. Similar robocalls might pressure you to "verify" your information to prevent your benefits from expiring.
Other schemes rely on social engineering. At places like farmers’ markets, a thief might trick you into a card-switch. Online, you might see posts on Facebook or Telegram offering a "balance check" service, which is just a ploy to capture your login credentials.
What To Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, it is important to report the theft immediately. You can report the fraud and request a replacement of stolen SNAP benefits through several channels.
Call the Oklahoma Human Services line at 405-522-5050.
Visit any Human Services Center in person.
Submit your request by mail.
Oklahoma DHS staff will then submit the electronic claim for you. According to state guidelines, SNAP benefits stolen between October 1, 2022, and December 20, 2024, may be replaced if you report the loss within 30 days of discovering it. To qualify, you must confirm the card was in your possession and the theft was not your fault. Reimbursement is limited to two claims per federal fiscal year and is capped at either the amount stolen or two months of your benefits, whichever is less.
It is important to note that this replacement policy only applies to SNAP benefits. EBT Cash from programs like TANF or Child Support is generally not replaced if stolen, though you should still report the loss at once to freeze the remaining balance and get a new card.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common EBT card problems. Knowing how to troubleshoot issues like a failing card, a locked PIN, or a missing deposit can help you quickly restore access to your benefits and avoid frustration.
Card Swipes or Taps Keep Failing
A worn-out magnetic stripe or a damaged contactless chip can cause your card to be repeatedly declined at the checkout. This physical damage often results from exposure to heat, bending the card in a wallet, or accidentally sending it through the laundry.
Ask the cashier to try entering the card number manually. If the transaction goes through, the card is physically damaged.
Call the Conduent Oklahoma EBT line at 1-888-328-6551 or log in to the ConnectEBT portal to request a free replacement card, which typically arrives in 5-7 business days.
While waiting for your new card, keep the old one flat and try to use staffed checkout lanes, as their card readers are often more forgiving than self-checkout scanners.
Store your replacement card away from direct sunlight or extreme heat to prevent similar damage.
Invalid PIN or Locked Card
For security, Oklahoma's EBT system will automatically lock your card after four incorrect PIN entries in a row. The system also rejects PINs that use simple, easy-to-guess sequences like "1234" or ascending numbers.
You can reset your PIN 24 hours after it has been locked. Use the ConnectEBT mobile app or website to change your PIN, or call 1-888-328-6551 and follow the automated instructions.
Choose a four-digit code that does not have repeating digits or follow a simple ascending or descending pattern.
Write your new PIN down and keep it in a secure place, but never on the EBT card itself.
Expected Benefits Are Not in Your Account
Oklahoma distributes SNAP benefits on a staggered schedule based on the last digit of your case number. Federal or state holidays can also cause a one-day delay in receiving your funds. The most common reason for a deposit to stop entirely is overdue paperwork.
First, check the ConnectEBT app or use Benny to confirm that no deposit is pending.
If no deposit is scheduled, call your county DHS worker or visit okdhslive.org to check if your annual Renewal of Benefits form was received.
Once DHS confirms your paperwork is complete, benefits are usually posted within one business day. Otherwise, you may need to complete a renewal interview or provide missing proof of income.
Helpful Links to Bookmark
ConnectEBT Oklahoma: Manage your card and PIN.
OKDHSLive: Apply for, renew, or check the status of your benefits.
Oklahoma EBT Merchant Locator: Find authorized stores near you.
Credit Union ATM Locator: Find surcharge-free ATMs for EBT Cash withdrawals.
Benny: Track your EBT balance and deposit dates.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you keep track of your EBT balance in real time and earn cashback on eligible purchases at stores including Target, Walmart, Kroger, and Costco. To get started, simply link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Keeping track of your funds helps with budgeting and prevents running short when you need it most.
This guide details how to check your EBT balance in Oklahoma, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Oklahoma
Oklahoma offers several ways to check your EBT card funds. You can go online through the official state portal, use the Benny app on your phone, call the automated customer service line, or look at your last store receipt. Many ATMs and in-store terminals also provide balance inquiry services.
1. Check Online Via ConnectEBT
The official online portal, ConnectEBT, is available 24/7 to view your current funds and transaction history.
Visit ConnectEBT.com or access your account through the Oklahoma DHS EBT page.
Choose “Oklahoma” from the state list and press “Login.”
Enter your User ID and Password. If it is your first time, choose “Register” and provide your 16-digit card number, Social Security Number, date of birth, and email address.
Your home screen will display your separate SNAP and EBT Cash amounts. You can view more details under “Transaction History.”
Always log out when you are finished to protect your account.
2. Use The Benny App
The Benny app allows you to quickly check your SNAP and EBT Cash funds directly from your smartphone.
Download Benny for your device from the App Store or Google Play.
Create an account with your phone number or email, enter your zip code, and securely link your Oklahoma EBT card.
Tap “Balance” on the app's dashboard to see your current totals.
You can also enable notifications for automatic updates on your funds.
With the Benny app, you can also get automatic cashback on eligible purchases at many stores, including Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
You can call the toll-free, automated phone line anytime to hear your current food and cash benefit amounts.
Dial 1-888-328-6551 and choose your preferred language. Help is available in English, Spanish, Vietnamese, and Chinese, with more options detailed in the state's language assistance services guide.
Enter your 16-digit EBT card number followed by your 4-digit PIN.
The automated system will read your SNAP food benefit amount first, followed by your EBT Cash amount if you have one.
Follow the voice prompts to repeat the information or hear your recent transactions.
4. Review Your Last Receipt
Every time you use your EBT card, your receipt will show your remaining funds.
Keep the most recent receipt from a store purchase or ATM withdrawal.
Look for the amount listed next to “EBT Balance” for your food benefits or “Cash Balance” for your TANF funds.
5. Use A Surcharge-Free ATM
You can use many ATMs to perform a balance inquiry, but this method will only show your EBT Cash funds, not your SNAP food benefits.
Find a participating location using the Allpoint ATM locator.
Insert your EBT card, choose the “Balance Inquiry” option, select “Checking,” and enter your PIN to view your EBT Cash amount on the screen or on a printed receipt.
To check your SNAP food benefits, you will need to use a different method, such as reviewing your last grocery receipt or using the Benny app to see both of your balances in one place.
6. Visit An In-Store Terminal
Many EBT-authorized grocery stores have a device at the customer service desk or a self-service kiosk for checking your card.
You can typically swipe your card and enter your PIN at one of these terminals to see both your food and EBT Cash amounts before you start shopping.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are rising across Oklahoma, targeting EBT cardholders with sophisticated scams. Thieves use many deceptive tactics to steal personal information and benefits. Knowing the different forms these scams take helps you protect your account and act quickly if you become a target.
How Benefits Are Stolen
Thieves employ both high-tech and low-tech methods to gain access to your EBT funds. One common method is electronic theft. Scammers place "skimming" devices over retail keypads to copy your card's magnetic stripe and PIN. They may also send deceptive text messages claiming your EBT card is locked, directing you to a fake website or phone number to steal your card details. Similar robocalls might pressure you to "verify" your information to prevent your benefits from expiring.
Other schemes rely on social engineering. At places like farmers’ markets, a thief might trick you into a card-switch. Online, you might see posts on Facebook or Telegram offering a "balance check" service, which is just a ploy to capture your login credentials.
What To Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, it is important to report the theft immediately. You can report the fraud and request a replacement of stolen SNAP benefits through several channels.
Call the Oklahoma Human Services line at 405-522-5050.
Visit any Human Services Center in person.
Submit your request by mail.
Oklahoma DHS staff will then submit the electronic claim for you. According to state guidelines, SNAP benefits stolen between October 1, 2022, and December 20, 2024, may be replaced if you report the loss within 30 days of discovering it. To qualify, you must confirm the card was in your possession and the theft was not your fault. Reimbursement is limited to two claims per federal fiscal year and is capped at either the amount stolen or two months of your benefits, whichever is less.
It is important to note that this replacement policy only applies to SNAP benefits. EBT Cash from programs like TANF or Child Support is generally not replaced if stolen, though you should still report the loss at once to freeze the remaining balance and get a new card.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common EBT card problems. Knowing how to troubleshoot issues like a failing card, a locked PIN, or a missing deposit can help you quickly restore access to your benefits and avoid frustration.
Card Swipes or Taps Keep Failing
A worn-out magnetic stripe or a damaged contactless chip can cause your card to be repeatedly declined at the checkout. This physical damage often results from exposure to heat, bending the card in a wallet, or accidentally sending it through the laundry.
Ask the cashier to try entering the card number manually. If the transaction goes through, the card is physically damaged.
Call the Conduent Oklahoma EBT line at 1-888-328-6551 or log in to the ConnectEBT portal to request a free replacement card, which typically arrives in 5-7 business days.
While waiting for your new card, keep the old one flat and try to use staffed checkout lanes, as their card readers are often more forgiving than self-checkout scanners.
Store your replacement card away from direct sunlight or extreme heat to prevent similar damage.
Invalid PIN or Locked Card
For security, Oklahoma's EBT system will automatically lock your card after four incorrect PIN entries in a row. The system also rejects PINs that use simple, easy-to-guess sequences like "1234" or ascending numbers.
You can reset your PIN 24 hours after it has been locked. Use the ConnectEBT mobile app or website to change your PIN, or call 1-888-328-6551 and follow the automated instructions.
Choose a four-digit code that does not have repeating digits or follow a simple ascending or descending pattern.
Write your new PIN down and keep it in a secure place, but never on the EBT card itself.
Expected Benefits Are Not in Your Account
Oklahoma distributes SNAP benefits on a staggered schedule based on the last digit of your case number. Federal or state holidays can also cause a one-day delay in receiving your funds. The most common reason for a deposit to stop entirely is overdue paperwork.
First, check the ConnectEBT app or use Benny to confirm that no deposit is pending.
If no deposit is scheduled, call your county DHS worker or visit okdhslive.org to check if your annual Renewal of Benefits form was received.
Once DHS confirms your paperwork is complete, benefits are usually posted within one business day. Otherwise, you may need to complete a renewal interview or provide missing proof of income.
Helpful Links to Bookmark
ConnectEBT Oklahoma: Manage your card and PIN.
OKDHSLive: Apply for, renew, or check the status of your benefits.
Oklahoma EBT Merchant Locator: Find authorized stores near you.
Credit Union ATM Locator: Find surcharge-free ATMs for EBT Cash withdrawals.
Benny: Track your EBT balance and deposit dates.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you keep track of your EBT balance in real time and earn cashback on eligible purchases at stores including Target, Walmart, Kroger, and Costco. To get started, simply link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Keeping track of your funds helps with budgeting and prevents running short when you need it most.
This guide details how to check your EBT balance in Oklahoma, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Oklahoma
Oklahoma offers several ways to check your EBT card funds. You can go online through the official state portal, use the Benny app on your phone, call the automated customer service line, or look at your last store receipt. Many ATMs and in-store terminals also provide balance inquiry services.
1. Check Online Via ConnectEBT
The official online portal, ConnectEBT, is available 24/7 to view your current funds and transaction history.
Visit ConnectEBT.com or access your account through the Oklahoma DHS EBT page.
Choose “Oklahoma” from the state list and press “Login.”
Enter your User ID and Password. If it is your first time, choose “Register” and provide your 16-digit card number, Social Security Number, date of birth, and email address.
Your home screen will display your separate SNAP and EBT Cash amounts. You can view more details under “Transaction History.”
Always log out when you are finished to protect your account.
2. Use The Benny App
The Benny app allows you to quickly check your SNAP and EBT Cash funds directly from your smartphone.
Download Benny for your device from the App Store or Google Play.
Create an account with your phone number or email, enter your zip code, and securely link your Oklahoma EBT card.
Tap “Balance” on the app's dashboard to see your current totals.
You can also enable notifications for automatic updates on your funds.
With the Benny app, you can also get automatic cashback on eligible purchases at many stores, including Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
You can call the toll-free, automated phone line anytime to hear your current food and cash benefit amounts.
Dial 1-888-328-6551 and choose your preferred language. Help is available in English, Spanish, Vietnamese, and Chinese, with more options detailed in the state's language assistance services guide.
Enter your 16-digit EBT card number followed by your 4-digit PIN.
The automated system will read your SNAP food benefit amount first, followed by your EBT Cash amount if you have one.
Follow the voice prompts to repeat the information or hear your recent transactions.
4. Review Your Last Receipt
Every time you use your EBT card, your receipt will show your remaining funds.
Keep the most recent receipt from a store purchase or ATM withdrawal.
Look for the amount listed next to “EBT Balance” for your food benefits or “Cash Balance” for your TANF funds.
5. Use A Surcharge-Free ATM
You can use many ATMs to perform a balance inquiry, but this method will only show your EBT Cash funds, not your SNAP food benefits.
Find a participating location using the Allpoint ATM locator.
Insert your EBT card, choose the “Balance Inquiry” option, select “Checking,” and enter your PIN to view your EBT Cash amount on the screen or on a printed receipt.
To check your SNAP food benefits, you will need to use a different method, such as reviewing your last grocery receipt or using the Benny app to see both of your balances in one place.
6. Visit An In-Store Terminal
Many EBT-authorized grocery stores have a device at the customer service desk or a self-service kiosk for checking your card.
You can typically swipe your card and enter your PIN at one of these terminals to see both your food and EBT Cash amounts before you start shopping.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are rising across Oklahoma, targeting EBT cardholders with sophisticated scams. Thieves use many deceptive tactics to steal personal information and benefits. Knowing the different forms these scams take helps you protect your account and act quickly if you become a target.
How Benefits Are Stolen
Thieves employ both high-tech and low-tech methods to gain access to your EBT funds. One common method is electronic theft. Scammers place "skimming" devices over retail keypads to copy your card's magnetic stripe and PIN. They may also send deceptive text messages claiming your EBT card is locked, directing you to a fake website or phone number to steal your card details. Similar robocalls might pressure you to "verify" your information to prevent your benefits from expiring.
Other schemes rely on social engineering. At places like farmers’ markets, a thief might trick you into a card-switch. Online, you might see posts on Facebook or Telegram offering a "balance check" service, which is just a ploy to capture your login credentials.
What To Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, it is important to report the theft immediately. You can report the fraud and request a replacement of stolen SNAP benefits through several channels.
Call the Oklahoma Human Services line at 405-522-5050.
Visit any Human Services Center in person.
Submit your request by mail.
Oklahoma DHS staff will then submit the electronic claim for you. According to state guidelines, SNAP benefits stolen between October 1, 2022, and December 20, 2024, may be replaced if you report the loss within 30 days of discovering it. To qualify, you must confirm the card was in your possession and the theft was not your fault. Reimbursement is limited to two claims per federal fiscal year and is capped at either the amount stolen or two months of your benefits, whichever is less.
It is important to note that this replacement policy only applies to SNAP benefits. EBT Cash from programs like TANF or Child Support is generally not replaced if stolen, though you should still report the loss at once to freeze the remaining balance and get a new card.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common EBT card problems. Knowing how to troubleshoot issues like a failing card, a locked PIN, or a missing deposit can help you quickly restore access to your benefits and avoid frustration.
Card Swipes or Taps Keep Failing
A worn-out magnetic stripe or a damaged contactless chip can cause your card to be repeatedly declined at the checkout. This physical damage often results from exposure to heat, bending the card in a wallet, or accidentally sending it through the laundry.
Ask the cashier to try entering the card number manually. If the transaction goes through, the card is physically damaged.
Call the Conduent Oklahoma EBT line at 1-888-328-6551 or log in to the ConnectEBT portal to request a free replacement card, which typically arrives in 5-7 business days.
While waiting for your new card, keep the old one flat and try to use staffed checkout lanes, as their card readers are often more forgiving than self-checkout scanners.
Store your replacement card away from direct sunlight or extreme heat to prevent similar damage.
Invalid PIN or Locked Card
For security, Oklahoma's EBT system will automatically lock your card after four incorrect PIN entries in a row. The system also rejects PINs that use simple, easy-to-guess sequences like "1234" or ascending numbers.
You can reset your PIN 24 hours after it has been locked. Use the ConnectEBT mobile app or website to change your PIN, or call 1-888-328-6551 and follow the automated instructions.
Choose a four-digit code that does not have repeating digits or follow a simple ascending or descending pattern.
Write your new PIN down and keep it in a secure place, but never on the EBT card itself.
Expected Benefits Are Not in Your Account
Oklahoma distributes SNAP benefits on a staggered schedule based on the last digit of your case number. Federal or state holidays can also cause a one-day delay in receiving your funds. The most common reason for a deposit to stop entirely is overdue paperwork.
First, check the ConnectEBT app or use Benny to confirm that no deposit is pending.
If no deposit is scheduled, call your county DHS worker or visit okdhslive.org to check if your annual Renewal of Benefits form was received.
Once DHS confirms your paperwork is complete, benefits are usually posted within one business day. Otherwise, you may need to complete a renewal interview or provide missing proof of income.
Helpful Links to Bookmark
ConnectEBT Oklahoma: Manage your card and PIN.
OKDHSLive: Apply for, renew, or check the status of your benefits.
Oklahoma EBT Merchant Locator: Find authorized stores near you.
Credit Union ATM Locator: Find surcharge-free ATMs for EBT Cash withdrawals.
Benny: Track your EBT balance and deposit dates.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you keep track of your EBT balance in real time and earn cashback on eligible purchases at stores including Target, Walmart, Kroger, and Costco. To get started, simply link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
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Your EBT card holds benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). Keeping track of your funds helps with budgeting and prevents running short when you need it most.
This guide details how to check your EBT balance in Oklahoma, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Oklahoma
Oklahoma offers several ways to check your EBT card funds. You can go online through the official state portal, use the Benny app on your phone, call the automated customer service line, or look at your last store receipt. Many ATMs and in-store terminals also provide balance inquiry services.
1. Check Online Via ConnectEBT
The official online portal, ConnectEBT, is available 24/7 to view your current funds and transaction history.
Visit ConnectEBT.com or access your account through the Oklahoma DHS EBT page.
Choose “Oklahoma” from the state list and press “Login.”
Enter your User ID and Password. If it is your first time, choose “Register” and provide your 16-digit card number, Social Security Number, date of birth, and email address.
Your home screen will display your separate SNAP and EBT Cash amounts. You can view more details under “Transaction History.”
Always log out when you are finished to protect your account.
2. Use The Benny App
The Benny app allows you to quickly check your SNAP and EBT Cash funds directly from your smartphone.
Download Benny for your device from the App Store or Google Play.
Create an account with your phone number or email, enter your zip code, and securely link your Oklahoma EBT card.
Tap “Balance” on the app's dashboard to see your current totals.
You can also enable notifications for automatic updates on your funds.
With the Benny app, you can also get automatic cashback on eligible purchases at many stores, including Walmart, Costco, and Walgreens.
3. Call EBT Customer Service
You can call the toll-free, automated phone line anytime to hear your current food and cash benefit amounts.
Dial 1-888-328-6551 and choose your preferred language. Help is available in English, Spanish, Vietnamese, and Chinese, with more options detailed in the state's language assistance services guide.
Enter your 16-digit EBT card number followed by your 4-digit PIN.
The automated system will read your SNAP food benefit amount first, followed by your EBT Cash amount if you have one.
Follow the voice prompts to repeat the information or hear your recent transactions.
4. Review Your Last Receipt
Every time you use your EBT card, your receipt will show your remaining funds.
Keep the most recent receipt from a store purchase or ATM withdrawal.
Look for the amount listed next to “EBT Balance” for your food benefits or “Cash Balance” for your TANF funds.
5. Use A Surcharge-Free ATM
You can use many ATMs to perform a balance inquiry, but this method will only show your EBT Cash funds, not your SNAP food benefits.
Find a participating location using the Allpoint ATM locator.
Insert your EBT card, choose the “Balance Inquiry” option, select “Checking,” and enter your PIN to view your EBT Cash amount on the screen or on a printed receipt.
To check your SNAP food benefits, you will need to use a different method, such as reviewing your last grocery receipt or using the Benny app to see both of your balances in one place.
6. Visit An In-Store Terminal
Many EBT-authorized grocery stores have a device at the customer service desk or a self-service kiosk for checking your card.
You can typically swipe your card and enter your PIN at one of these terminals to see both your food and EBT Cash amounts before you start shopping.
Check Your SNAP & EBT Cash Balance in Seconds
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are rising across Oklahoma, targeting EBT cardholders with sophisticated scams. Thieves use many deceptive tactics to steal personal information and benefits. Knowing the different forms these scams take helps you protect your account and act quickly if you become a target.
How Benefits Are Stolen
Thieves employ both high-tech and low-tech methods to gain access to your EBT funds. One common method is electronic theft. Scammers place "skimming" devices over retail keypads to copy your card's magnetic stripe and PIN. They may also send deceptive text messages claiming your EBT card is locked, directing you to a fake website or phone number to steal your card details. Similar robocalls might pressure you to "verify" your information to prevent your benefits from expiring.
Other schemes rely on social engineering. At places like farmers’ markets, a thief might trick you into a card-switch. Online, you might see posts on Facebook or Telegram offering a "balance check" service, which is just a ploy to capture your login credentials.
What To Do If Your Benefits Are Stolen
If you suspect your benefits have been stolen, it is important to report the theft immediately. You can report the fraud and request a replacement of stolen SNAP benefits through several channels.
Call the Oklahoma Human Services line at 405-522-5050.
Visit any Human Services Center in person.
Submit your request by mail.
Oklahoma DHS staff will then submit the electronic claim for you. According to state guidelines, SNAP benefits stolen between October 1, 2022, and December 20, 2024, may be replaced if you report the loss within 30 days of discovering it. To qualify, you must confirm the card was in your possession and the theft was not your fault. Reimbursement is limited to two claims per federal fiscal year and is capped at either the amount stolen or two months of your benefits, whichever is less.
It is important to note that this replacement policy only applies to SNAP benefits. EBT Cash from programs like TANF or Child Support is generally not replaced if stolen, though you should still report the loss at once to freeze the remaining balance and get a new card.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common EBT card problems. Knowing how to troubleshoot issues like a failing card, a locked PIN, or a missing deposit can help you quickly restore access to your benefits and avoid frustration.
Card Swipes or Taps Keep Failing
A worn-out magnetic stripe or a damaged contactless chip can cause your card to be repeatedly declined at the checkout. This physical damage often results from exposure to heat, bending the card in a wallet, or accidentally sending it through the laundry.
Ask the cashier to try entering the card number manually. If the transaction goes through, the card is physically damaged.
Call the Conduent Oklahoma EBT line at 1-888-328-6551 or log in to the ConnectEBT portal to request a free replacement card, which typically arrives in 5-7 business days.
While waiting for your new card, keep the old one flat and try to use staffed checkout lanes, as their card readers are often more forgiving than self-checkout scanners.
Store your replacement card away from direct sunlight or extreme heat to prevent similar damage.
Invalid PIN or Locked Card
For security, Oklahoma's EBT system will automatically lock your card after four incorrect PIN entries in a row. The system also rejects PINs that use simple, easy-to-guess sequences like "1234" or ascending numbers.
You can reset your PIN 24 hours after it has been locked. Use the ConnectEBT mobile app or website to change your PIN, or call 1-888-328-6551 and follow the automated instructions.
Choose a four-digit code that does not have repeating digits or follow a simple ascending or descending pattern.
Write your new PIN down and keep it in a secure place, but never on the EBT card itself.
Expected Benefits Are Not in Your Account
Oklahoma distributes SNAP benefits on a staggered schedule based on the last digit of your case number. Federal or state holidays can also cause a one-day delay in receiving your funds. The most common reason for a deposit to stop entirely is overdue paperwork.
First, check the ConnectEBT app or use Benny to confirm that no deposit is pending.
If no deposit is scheduled, call your county DHS worker or visit okdhslive.org to check if your annual Renewal of Benefits form was received.
Once DHS confirms your paperwork is complete, benefits are usually posted within one business day. Otherwise, you may need to complete a renewal interview or provide missing proof of income.
Helpful Links to Bookmark
ConnectEBT Oklahoma: Manage your card and PIN.
OKDHSLive: Apply for, renew, or check the status of your benefits.
Oklahoma EBT Merchant Locator: Find authorized stores near you.
Credit Union ATM Locator: Find surcharge-free ATMs for EBT Cash withdrawals.
Benny: Track your EBT balance and deposit dates.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you keep track of your EBT balance in real time and earn cashback on eligible purchases at stores including Target, Walmart, Kroger, and Costco. To get started, simply link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
