5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance instantly online, via the Benny app, or by phone using these simple, clear steps.
Mar 29, 2025
Rishi Ahuja
5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance instantly online, via the Benny app, or by phone using these simple, clear steps.
Mar 29, 2025
Rishi Ahuja
5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance instantly online, via the Benny app, or by phone using these simple, clear steps.
Mar 29, 2025
Rishi Ahuja
5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance instantly online, via the Benny app, or by phone using these simple, clear steps.
Mar 29, 2025
Rishi Ahuja
5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance instantly online, via the Benny app, or by phone using these simple, clear steps.
Mar 29, 2025
Rishi Ahuja
SHARE
ON THIS PAGE
Your EBT card holds your Supplemental Nutrition Assistance Program (SNAP) food benefits and, if applicable, your Temporary Assistance for Needy Families (TANF) EBT Cash funds. Keeping track of your balance helps you budget effectively and prevents you from running short on funds before the end of the month.
This guide outlines several methods for checking your EBT card balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
You can check your Mississippi EBT funds in several ways. The state offers an official online portal for real-time information. You can also use a mobile app, call a 24/7 automated phone line, or simply look at your last grocery receipt. Additionally, most stores allow you to perform a balance inquiry directly at the checkout counter.
1. Use the ConnectEBT Online Portal
Mississippi uses the ConnectEBT system, which allows you to view your real-time SNAP or TANF funds from any web browser.
Go to the ConnectEBT website and choose “Mississippi.”
First-time users should choose “Create User Account.” If you have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you click “Submit,” the next screen will show the available amount for each benefit type.
2. Download the Benny App
The Benny app for iOS and Android phones displays your current SNAP and EBT Cash amounts directly on its home screen.
Install Benny from the App Store or Google Play and open it.
Tap “Get Started” and sign up with your phone number or email address.
Enter your ZIP code and link your Mississippi EBT card by providing the 16-digit card number.
Create a passcode or set up your phone’s biometrics for security. The app will then display your funds.
Benny also provides cash-back offers on eligible EBT purchases at participating stores like Costco, Walmart, and Walgreens.
3. Call the Toll-Free Customer Service Line
You can get your balance by calling the automated phone service, which is available 24 hours a day.
Call 1-866-512-5087.
Follow the prompts to choose your language. Interpretation is available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current amount for each benefit.
4. Check Your Last Store Receipt
Every time you use your EBT card for a purchase, the remaining amount is printed on your receipt.
Keep your most recent receipt after buying groceries.
Look for a line at the bottom labeled “EBT Available Balance” or something similar.
This number reflects your official funds until your next transaction or deposit.
5. Make a Balance Inquiry at the Store
Most retailers that accept EBT allow you to check your funds at the point-of-sale (POS) terminal without making a purchase.
Ask the cashier to perform a balance inquiry or choose the option on the card reader.
Swipe or insert your EBT card and enter your four-digit PIN.
The terminal will display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash
You can use an ATM that displays the QUEST® logo to check your EBT Cash funds, though this method will not show your SNAP food benefits.
Insert your EBT card into the ATM and enter your PIN.
Choose the “Balance Inquiry” option.
When asked for an account type, pick “Checking.”
The screen will display your EBT Cash amount.
Since ATMs only show your EBT Cash funds, you will need to use another method to check your SNAP benefits, such as the ConnectEBT portal or the Benny app. To avoid fees, use a surcharge-free ATM from the Allpoint or MoneyPass networks. You can find a nearby machine using an Allpoint locator.
For any of these methods, remember that benefits are typically loaded after 6 a.m. on your scheduled day. If you check before this time, your account may still show a zero balance.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly targeting Mississippi residents. These fraudulent schemes can appear in many different forms, from text messages to physical devices. Understanding how these scams work is the first step toward protecting your benefits and taking action on time.
How EBT Benefits Are Stolen
Thieves use several sophisticated methods to steal EBT card information. At physical stores, they may install "skimmers" that fit over card readers or "shimmers" hidden inside the terminals to copy your card's magnetic stripe data. You should always tug on the card reader before use and pay elsewhere if it feels loose or looks bulky.
Scammers also operate remotely through "smishing" texts that claim your card is locked and direct you to a fake website to steal your login. Others use spoofed phone calls that mimic the official balance inquiry menu to capture your PIN, or create fake social media offers for bonus SNAP to trick you into sending photos of your card. Remember, the Mississippi Department of Human Services (MDHS) will never ask for your card number or PIN by phone, text, email, or social media.
What To Do If Your Benefits Are Stolen
If you discover that your SNAP benefits have been stolen, you may be able to have them replaced. For benefits stolen between August 15, 2023, and December 20, 2024, replacements are available but are capped at the lesser of the stolen amount or two months of your household's allotment. You are limited to two replacement claims per federal fiscal year.
To report the theft and request a replacement, you must act within 30 days of discovering the fraud. Follow these steps:
Immediately cancel your card and request a new one.
Submit a Lost Benefit Attestation form to the MDHS.
Report any suspicious texts, calls, or emails to the Fraud Hotline at 1-800-299-6905.
A decision on your claim is typically issued within 10 days. However, SNAP benefits stolen after December 20, 2024, and all stolen TANF or other EBT Cash benefits are not eligible for replacement under current rules. You should still report the theft to MDHS to block the card and prevent further fraudulent activity.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, you might run into other common issues with your EBT card. From a worn-out magnetic stripe to a forgotten PIN, most problems have straightforward solutions that can get you back to using your benefits without much delay.
Card Will Not Swipe Or Is Unreadable
Everyday use can wear down the magnetic stripe on your EBT card. Damage from heat, like leaving it in a hot car, or physical cracks in the plastic can also prevent a store’s card reader from processing it correctly.
First, try wiping the magnetic stripe with a soft, dry cloth. Sometimes a bit of residue is the only problem.
If it still does not work, ask the cashier to try a different checkout lane or to key in your 16-digit card number manually.
If the card is physically damaged, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement.
Forgotten Or Blocked Pin
For security, your card will automatically lock for 24 hours if the wrong PIN is entered four times in a row. It is also common for households to forget the number, especially if there are long periods between purchases.
After the 24-hour lockout period ends, you can call 866-512-5087 and follow the prompts to set a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
To avoid future lockouts, write your new PIN down in a secure place, but never on the card itself.
Benefits Not Showing Up On Time
Mississippi issues SNAP benefits between the 4th and 21st of each month, based on the last two digits of your case number. Delays can happen due to public holidays, state computer system maintenance, or if your recertification is late.
You can confirm your balance by checking the free Benny app, calling 866-512-5087, or looking at your last store receipt.
If your balance is still zero after your scheduled issuance date, contact MDHS Client Services at 800-948-3050 to check your case status.
Submit any missing paperwork, like income verification, right away to have your benefits released.
Handy Bookmarks
Mississippi EBT Card information: Find official rules, forms, and a list of surcharge-free ATMs.
MDHS Contact Us page: A list of all hotlines for EBT and SNAP case questions.
ebtEDGE Portal: Check your balance, review transactions, and change your PIN online.
Benny App: A free mobile app for checking your real-time balance and getting cashback deals.
MoneyPass ATM locator: Search for surcharge-free ATMs across the country.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can track your EBT balance in real time and earn cash back on eligible purchases at stores like Walmart, Target, and Kroger. To get started, link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card holds your Supplemental Nutrition Assistance Program (SNAP) food benefits and, if applicable, your Temporary Assistance for Needy Families (TANF) EBT Cash funds. Keeping track of your balance helps you budget effectively and prevents you from running short on funds before the end of the month.
This guide outlines several methods for checking your EBT card balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
You can check your Mississippi EBT funds in several ways. The state offers an official online portal for real-time information. You can also use a mobile app, call a 24/7 automated phone line, or simply look at your last grocery receipt. Additionally, most stores allow you to perform a balance inquiry directly at the checkout counter.
1. Use the ConnectEBT Online Portal
Mississippi uses the ConnectEBT system, which allows you to view your real-time SNAP or TANF funds from any web browser.
Go to the ConnectEBT website and choose “Mississippi.”
First-time users should choose “Create User Account.” If you have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you click “Submit,” the next screen will show the available amount for each benefit type.
2. Download the Benny App
The Benny app for iOS and Android phones displays your current SNAP and EBT Cash amounts directly on its home screen.
Install Benny from the App Store or Google Play and open it.
Tap “Get Started” and sign up with your phone number or email address.
Enter your ZIP code and link your Mississippi EBT card by providing the 16-digit card number.
Create a passcode or set up your phone’s biometrics for security. The app will then display your funds.
Benny also provides cash-back offers on eligible EBT purchases at participating stores like Costco, Walmart, and Walgreens.
3. Call the Toll-Free Customer Service Line
You can get your balance by calling the automated phone service, which is available 24 hours a day.
Call 1-866-512-5087.
Follow the prompts to choose your language. Interpretation is available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current amount for each benefit.
4. Check Your Last Store Receipt
Every time you use your EBT card for a purchase, the remaining amount is printed on your receipt.
Keep your most recent receipt after buying groceries.
Look for a line at the bottom labeled “EBT Available Balance” or something similar.
This number reflects your official funds until your next transaction or deposit.
5. Make a Balance Inquiry at the Store
Most retailers that accept EBT allow you to check your funds at the point-of-sale (POS) terminal without making a purchase.
Ask the cashier to perform a balance inquiry or choose the option on the card reader.
Swipe or insert your EBT card and enter your four-digit PIN.
The terminal will display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash
You can use an ATM that displays the QUEST® logo to check your EBT Cash funds, though this method will not show your SNAP food benefits.
Insert your EBT card into the ATM and enter your PIN.
Choose the “Balance Inquiry” option.
When asked for an account type, pick “Checking.”
The screen will display your EBT Cash amount.
Since ATMs only show your EBT Cash funds, you will need to use another method to check your SNAP benefits, such as the ConnectEBT portal or the Benny app. To avoid fees, use a surcharge-free ATM from the Allpoint or MoneyPass networks. You can find a nearby machine using an Allpoint locator.
For any of these methods, remember that benefits are typically loaded after 6 a.m. on your scheduled day. If you check before this time, your account may still show a zero balance.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly targeting Mississippi residents. These fraudulent schemes can appear in many different forms, from text messages to physical devices. Understanding how these scams work is the first step toward protecting your benefits and taking action on time.
How EBT Benefits Are Stolen
Thieves use several sophisticated methods to steal EBT card information. At physical stores, they may install "skimmers" that fit over card readers or "shimmers" hidden inside the terminals to copy your card's magnetic stripe data. You should always tug on the card reader before use and pay elsewhere if it feels loose or looks bulky.
Scammers also operate remotely through "smishing" texts that claim your card is locked and direct you to a fake website to steal your login. Others use spoofed phone calls that mimic the official balance inquiry menu to capture your PIN, or create fake social media offers for bonus SNAP to trick you into sending photos of your card. Remember, the Mississippi Department of Human Services (MDHS) will never ask for your card number or PIN by phone, text, email, or social media.
What To Do If Your Benefits Are Stolen
If you discover that your SNAP benefits have been stolen, you may be able to have them replaced. For benefits stolen between August 15, 2023, and December 20, 2024, replacements are available but are capped at the lesser of the stolen amount or two months of your household's allotment. You are limited to two replacement claims per federal fiscal year.
To report the theft and request a replacement, you must act within 30 days of discovering the fraud. Follow these steps:
Immediately cancel your card and request a new one.
Submit a Lost Benefit Attestation form to the MDHS.
Report any suspicious texts, calls, or emails to the Fraud Hotline at 1-800-299-6905.
A decision on your claim is typically issued within 10 days. However, SNAP benefits stolen after December 20, 2024, and all stolen TANF or other EBT Cash benefits are not eligible for replacement under current rules. You should still report the theft to MDHS to block the card and prevent further fraudulent activity.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, you might run into other common issues with your EBT card. From a worn-out magnetic stripe to a forgotten PIN, most problems have straightforward solutions that can get you back to using your benefits without much delay.
Card Will Not Swipe Or Is Unreadable
Everyday use can wear down the magnetic stripe on your EBT card. Damage from heat, like leaving it in a hot car, or physical cracks in the plastic can also prevent a store’s card reader from processing it correctly.
First, try wiping the magnetic stripe with a soft, dry cloth. Sometimes a bit of residue is the only problem.
If it still does not work, ask the cashier to try a different checkout lane or to key in your 16-digit card number manually.
If the card is physically damaged, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement.
Forgotten Or Blocked Pin
For security, your card will automatically lock for 24 hours if the wrong PIN is entered four times in a row. It is also common for households to forget the number, especially if there are long periods between purchases.
After the 24-hour lockout period ends, you can call 866-512-5087 and follow the prompts to set a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
To avoid future lockouts, write your new PIN down in a secure place, but never on the card itself.
Benefits Not Showing Up On Time
Mississippi issues SNAP benefits between the 4th and 21st of each month, based on the last two digits of your case number. Delays can happen due to public holidays, state computer system maintenance, or if your recertification is late.
You can confirm your balance by checking the free Benny app, calling 866-512-5087, or looking at your last store receipt.
If your balance is still zero after your scheduled issuance date, contact MDHS Client Services at 800-948-3050 to check your case status.
Submit any missing paperwork, like income verification, right away to have your benefits released.
Handy Bookmarks
Mississippi EBT Card information: Find official rules, forms, and a list of surcharge-free ATMs.
MDHS Contact Us page: A list of all hotlines for EBT and SNAP case questions.
ebtEDGE Portal: Check your balance, review transactions, and change your PIN online.
Benny App: A free mobile app for checking your real-time balance and getting cashback deals.
MoneyPass ATM locator: Search for surcharge-free ATMs across the country.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can track your EBT balance in real time and earn cash back on eligible purchases at stores like Walmart, Target, and Kroger. To get started, link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card holds your Supplemental Nutrition Assistance Program (SNAP) food benefits and, if applicable, your Temporary Assistance for Needy Families (TANF) EBT Cash funds. Keeping track of your balance helps you budget effectively and prevents you from running short on funds before the end of the month.
This guide outlines several methods for checking your EBT card balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
You can check your Mississippi EBT funds in several ways. The state offers an official online portal for real-time information. You can also use a mobile app, call a 24/7 automated phone line, or simply look at your last grocery receipt. Additionally, most stores allow you to perform a balance inquiry directly at the checkout counter.
1. Use the ConnectEBT Online Portal
Mississippi uses the ConnectEBT system, which allows you to view your real-time SNAP or TANF funds from any web browser.
Go to the ConnectEBT website and choose “Mississippi.”
First-time users should choose “Create User Account.” If you have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you click “Submit,” the next screen will show the available amount for each benefit type.
2. Download the Benny App
The Benny app for iOS and Android phones displays your current SNAP and EBT Cash amounts directly on its home screen.
Install Benny from the App Store or Google Play and open it.
Tap “Get Started” and sign up with your phone number or email address.
Enter your ZIP code and link your Mississippi EBT card by providing the 16-digit card number.
Create a passcode or set up your phone’s biometrics for security. The app will then display your funds.
Benny also provides cash-back offers on eligible EBT purchases at participating stores like Costco, Walmart, and Walgreens.
3. Call the Toll-Free Customer Service Line
You can get your balance by calling the automated phone service, which is available 24 hours a day.
Call 1-866-512-5087.
Follow the prompts to choose your language. Interpretation is available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current amount for each benefit.
4. Check Your Last Store Receipt
Every time you use your EBT card for a purchase, the remaining amount is printed on your receipt.
Keep your most recent receipt after buying groceries.
Look for a line at the bottom labeled “EBT Available Balance” or something similar.
This number reflects your official funds until your next transaction or deposit.
5. Make a Balance Inquiry at the Store
Most retailers that accept EBT allow you to check your funds at the point-of-sale (POS) terminal without making a purchase.
Ask the cashier to perform a balance inquiry or choose the option on the card reader.
Swipe or insert your EBT card and enter your four-digit PIN.
The terminal will display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash
You can use an ATM that displays the QUEST® logo to check your EBT Cash funds, though this method will not show your SNAP food benefits.
Insert your EBT card into the ATM and enter your PIN.
Choose the “Balance Inquiry” option.
When asked for an account type, pick “Checking.”
The screen will display your EBT Cash amount.
Since ATMs only show your EBT Cash funds, you will need to use another method to check your SNAP benefits, such as the ConnectEBT portal or the Benny app. To avoid fees, use a surcharge-free ATM from the Allpoint or MoneyPass networks. You can find a nearby machine using an Allpoint locator.
For any of these methods, remember that benefits are typically loaded after 6 a.m. on your scheduled day. If you check before this time, your account may still show a zero balance.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly targeting Mississippi residents. These fraudulent schemes can appear in many different forms, from text messages to physical devices. Understanding how these scams work is the first step toward protecting your benefits and taking action on time.
How EBT Benefits Are Stolen
Thieves use several sophisticated methods to steal EBT card information. At physical stores, they may install "skimmers" that fit over card readers or "shimmers" hidden inside the terminals to copy your card's magnetic stripe data. You should always tug on the card reader before use and pay elsewhere if it feels loose or looks bulky.
Scammers also operate remotely through "smishing" texts that claim your card is locked and direct you to a fake website to steal your login. Others use spoofed phone calls that mimic the official balance inquiry menu to capture your PIN, or create fake social media offers for bonus SNAP to trick you into sending photos of your card. Remember, the Mississippi Department of Human Services (MDHS) will never ask for your card number or PIN by phone, text, email, or social media.
What To Do If Your Benefits Are Stolen
If you discover that your SNAP benefits have been stolen, you may be able to have them replaced. For benefits stolen between August 15, 2023, and December 20, 2024, replacements are available but are capped at the lesser of the stolen amount or two months of your household's allotment. You are limited to two replacement claims per federal fiscal year.
To report the theft and request a replacement, you must act within 30 days of discovering the fraud. Follow these steps:
Immediately cancel your card and request a new one.
Submit a Lost Benefit Attestation form to the MDHS.
Report any suspicious texts, calls, or emails to the Fraud Hotline at 1-800-299-6905.
A decision on your claim is typically issued within 10 days. However, SNAP benefits stolen after December 20, 2024, and all stolen TANF or other EBT Cash benefits are not eligible for replacement under current rules. You should still report the theft to MDHS to block the card and prevent further fraudulent activity.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, you might run into other common issues with your EBT card. From a worn-out magnetic stripe to a forgotten PIN, most problems have straightforward solutions that can get you back to using your benefits without much delay.
Card Will Not Swipe Or Is Unreadable
Everyday use can wear down the magnetic stripe on your EBT card. Damage from heat, like leaving it in a hot car, or physical cracks in the plastic can also prevent a store’s card reader from processing it correctly.
First, try wiping the magnetic stripe with a soft, dry cloth. Sometimes a bit of residue is the only problem.
If it still does not work, ask the cashier to try a different checkout lane or to key in your 16-digit card number manually.
If the card is physically damaged, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement.
Forgotten Or Blocked Pin
For security, your card will automatically lock for 24 hours if the wrong PIN is entered four times in a row. It is also common for households to forget the number, especially if there are long periods between purchases.
After the 24-hour lockout period ends, you can call 866-512-5087 and follow the prompts to set a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
To avoid future lockouts, write your new PIN down in a secure place, but never on the card itself.
Benefits Not Showing Up On Time
Mississippi issues SNAP benefits between the 4th and 21st of each month, based on the last two digits of your case number. Delays can happen due to public holidays, state computer system maintenance, or if your recertification is late.
You can confirm your balance by checking the free Benny app, calling 866-512-5087, or looking at your last store receipt.
If your balance is still zero after your scheduled issuance date, contact MDHS Client Services at 800-948-3050 to check your case status.
Submit any missing paperwork, like income verification, right away to have your benefits released.
Handy Bookmarks
Mississippi EBT Card information: Find official rules, forms, and a list of surcharge-free ATMs.
MDHS Contact Us page: A list of all hotlines for EBT and SNAP case questions.
ebtEDGE Portal: Check your balance, review transactions, and change your PIN online.
Benny App: A free mobile app for checking your real-time balance and getting cashback deals.
MoneyPass ATM locator: Search for surcharge-free ATMs across the country.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can track your EBT balance in real time and earn cash back on eligible purchases at stores like Walmart, Target, and Kroger. To get started, link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
SHARE
Your EBT card holds your Supplemental Nutrition Assistance Program (SNAP) food benefits and, if applicable, your Temporary Assistance for Needy Families (TANF) EBT Cash funds. Keeping track of your balance helps you budget effectively and prevents you from running short on funds before the end of the month.
This guide outlines several methods for checking your EBT card balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
You can check your Mississippi EBT funds in several ways. The state offers an official online portal for real-time information. You can also use a mobile app, call a 24/7 automated phone line, or simply look at your last grocery receipt. Additionally, most stores allow you to perform a balance inquiry directly at the checkout counter.
1. Use the ConnectEBT Online Portal
Mississippi uses the ConnectEBT system, which allows you to view your real-time SNAP or TANF funds from any web browser.
Go to the ConnectEBT website and choose “Mississippi.”
First-time users should choose “Create User Account.” If you have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you click “Submit,” the next screen will show the available amount for each benefit type.
2. Download the Benny App
The Benny app for iOS and Android phones displays your current SNAP and EBT Cash amounts directly on its home screen.
Install Benny from the App Store or Google Play and open it.
Tap “Get Started” and sign up with your phone number or email address.
Enter your ZIP code and link your Mississippi EBT card by providing the 16-digit card number.
Create a passcode or set up your phone’s biometrics for security. The app will then display your funds.
Benny also provides cash-back offers on eligible EBT purchases at participating stores like Costco, Walmart, and Walgreens.
3. Call the Toll-Free Customer Service Line
You can get your balance by calling the automated phone service, which is available 24 hours a day.
Call 1-866-512-5087.
Follow the prompts to choose your language. Interpretation is available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current amount for each benefit.
4. Check Your Last Store Receipt
Every time you use your EBT card for a purchase, the remaining amount is printed on your receipt.
Keep your most recent receipt after buying groceries.
Look for a line at the bottom labeled “EBT Available Balance” or something similar.
This number reflects your official funds until your next transaction or deposit.
5. Make a Balance Inquiry at the Store
Most retailers that accept EBT allow you to check your funds at the point-of-sale (POS) terminal without making a purchase.
Ask the cashier to perform a balance inquiry or choose the option on the card reader.
Swipe or insert your EBT card and enter your four-digit PIN.
The terminal will display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash
You can use an ATM that displays the QUEST® logo to check your EBT Cash funds, though this method will not show your SNAP food benefits.
Insert your EBT card into the ATM and enter your PIN.
Choose the “Balance Inquiry” option.
When asked for an account type, pick “Checking.”
The screen will display your EBT Cash amount.
Since ATMs only show your EBT Cash funds, you will need to use another method to check your SNAP benefits, such as the ConnectEBT portal or the Benny app. To avoid fees, use a surcharge-free ATM from the Allpoint or MoneyPass networks. You can find a nearby machine using an Allpoint locator.
For any of these methods, remember that benefits are typically loaded after 6 a.m. on your scheduled day. If you check before this time, your account may still show a zero balance.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly targeting Mississippi residents. These fraudulent schemes can appear in many different forms, from text messages to physical devices. Understanding how these scams work is the first step toward protecting your benefits and taking action on time.
How EBT Benefits Are Stolen
Thieves use several sophisticated methods to steal EBT card information. At physical stores, they may install "skimmers" that fit over card readers or "shimmers" hidden inside the terminals to copy your card's magnetic stripe data. You should always tug on the card reader before use and pay elsewhere if it feels loose or looks bulky.
Scammers also operate remotely through "smishing" texts that claim your card is locked and direct you to a fake website to steal your login. Others use spoofed phone calls that mimic the official balance inquiry menu to capture your PIN, or create fake social media offers for bonus SNAP to trick you into sending photos of your card. Remember, the Mississippi Department of Human Services (MDHS) will never ask for your card number or PIN by phone, text, email, or social media.
What To Do If Your Benefits Are Stolen
If you discover that your SNAP benefits have been stolen, you may be able to have them replaced. For benefits stolen between August 15, 2023, and December 20, 2024, replacements are available but are capped at the lesser of the stolen amount or two months of your household's allotment. You are limited to two replacement claims per federal fiscal year.
To report the theft and request a replacement, you must act within 30 days of discovering the fraud. Follow these steps:
Immediately cancel your card and request a new one.
Submit a Lost Benefit Attestation form to the MDHS.
Report any suspicious texts, calls, or emails to the Fraud Hotline at 1-800-299-6905.
A decision on your claim is typically issued within 10 days. However, SNAP benefits stolen after December 20, 2024, and all stolen TANF or other EBT Cash benefits are not eligible for replacement under current rules. You should still report the theft to MDHS to block the card and prevent further fraudulent activity.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, you might run into other common issues with your EBT card. From a worn-out magnetic stripe to a forgotten PIN, most problems have straightforward solutions that can get you back to using your benefits without much delay.
Card Will Not Swipe Or Is Unreadable
Everyday use can wear down the magnetic stripe on your EBT card. Damage from heat, like leaving it in a hot car, or physical cracks in the plastic can also prevent a store’s card reader from processing it correctly.
First, try wiping the magnetic stripe with a soft, dry cloth. Sometimes a bit of residue is the only problem.
If it still does not work, ask the cashier to try a different checkout lane or to key in your 16-digit card number manually.
If the card is physically damaged, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement.
Forgotten Or Blocked Pin
For security, your card will automatically lock for 24 hours if the wrong PIN is entered four times in a row. It is also common for households to forget the number, especially if there are long periods between purchases.
After the 24-hour lockout period ends, you can call 866-512-5087 and follow the prompts to set a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
To avoid future lockouts, write your new PIN down in a secure place, but never on the card itself.
Benefits Not Showing Up On Time
Mississippi issues SNAP benefits between the 4th and 21st of each month, based on the last two digits of your case number. Delays can happen due to public holidays, state computer system maintenance, or if your recertification is late.
You can confirm your balance by checking the free Benny app, calling 866-512-5087, or looking at your last store receipt.
If your balance is still zero after your scheduled issuance date, contact MDHS Client Services at 800-948-3050 to check your case status.
Submit any missing paperwork, like income verification, right away to have your benefits released.
Handy Bookmarks
Mississippi EBT Card information: Find official rules, forms, and a list of surcharge-free ATMs.
MDHS Contact Us page: A list of all hotlines for EBT and SNAP case questions.
ebtEDGE Portal: Check your balance, review transactions, and change your PIN online.
Benny App: A free mobile app for checking your real-time balance and getting cashback deals.
MoneyPass ATM locator: Search for surcharge-free ATMs across the country.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can track your EBT balance in real time and earn cash back on eligible purchases at stores like Walmart, Target, and Kroger. To get started, link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
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Your EBT card holds your Supplemental Nutrition Assistance Program (SNAP) food benefits and, if applicable, your Temporary Assistance for Needy Families (TANF) EBT Cash funds. Keeping track of your balance helps you budget effectively and prevents you from running short on funds before the end of the month.
This guide outlines several methods for checking your EBT card balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
You can check your Mississippi EBT funds in several ways. The state offers an official online portal for real-time information. You can also use a mobile app, call a 24/7 automated phone line, or simply look at your last grocery receipt. Additionally, most stores allow you to perform a balance inquiry directly at the checkout counter.
1. Use the ConnectEBT Online Portal
Mississippi uses the ConnectEBT system, which allows you to view your real-time SNAP or TANF funds from any web browser.
Go to the ConnectEBT website and choose “Mississippi.”
First-time users should choose “Create User Account.” If you have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you click “Submit,” the next screen will show the available amount for each benefit type.
2. Download the Benny App
The Benny app for iOS and Android phones displays your current SNAP and EBT Cash amounts directly on its home screen.
Install Benny from the App Store or Google Play and open it.
Tap “Get Started” and sign up with your phone number or email address.
Enter your ZIP code and link your Mississippi EBT card by providing the 16-digit card number.
Create a passcode or set up your phone’s biometrics for security. The app will then display your funds.
Benny also provides cash-back offers on eligible EBT purchases at participating stores like Costco, Walmart, and Walgreens.
3. Call the Toll-Free Customer Service Line
You can get your balance by calling the automated phone service, which is available 24 hours a day.
Call 1-866-512-5087.
Follow the prompts to choose your language. Interpretation is available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current amount for each benefit.
4. Check Your Last Store Receipt
Every time you use your EBT card for a purchase, the remaining amount is printed on your receipt.
Keep your most recent receipt after buying groceries.
Look for a line at the bottom labeled “EBT Available Balance” or something similar.
This number reflects your official funds until your next transaction or deposit.
5. Make a Balance Inquiry at the Store
Most retailers that accept EBT allow you to check your funds at the point-of-sale (POS) terminal without making a purchase.
Ask the cashier to perform a balance inquiry or choose the option on the card reader.
Swipe or insert your EBT card and enter your four-digit PIN.
The terminal will display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash
You can use an ATM that displays the QUEST® logo to check your EBT Cash funds, though this method will not show your SNAP food benefits.
Insert your EBT card into the ATM and enter your PIN.
Choose the “Balance Inquiry” option.
When asked for an account type, pick “Checking.”
The screen will display your EBT Cash amount.
Since ATMs only show your EBT Cash funds, you will need to use another method to check your SNAP benefits, such as the ConnectEBT portal or the Benny app. To avoid fees, use a surcharge-free ATM from the Allpoint or MoneyPass networks. You can find a nearby machine using an Allpoint locator.
For any of these methods, remember that benefits are typically loaded after 6 a.m. on your scheduled day. If you check before this time, your account may still show a zero balance.
Check Your SNAP & EBT Cash Balance in Seconds
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are increasingly targeting Mississippi residents. These fraudulent schemes can appear in many different forms, from text messages to physical devices. Understanding how these scams work is the first step toward protecting your benefits and taking action on time.
How EBT Benefits Are Stolen
Thieves use several sophisticated methods to steal EBT card information. At physical stores, they may install "skimmers" that fit over card readers or "shimmers" hidden inside the terminals to copy your card's magnetic stripe data. You should always tug on the card reader before use and pay elsewhere if it feels loose or looks bulky.
Scammers also operate remotely through "smishing" texts that claim your card is locked and direct you to a fake website to steal your login. Others use spoofed phone calls that mimic the official balance inquiry menu to capture your PIN, or create fake social media offers for bonus SNAP to trick you into sending photos of your card. Remember, the Mississippi Department of Human Services (MDHS) will never ask for your card number or PIN by phone, text, email, or social media.
What To Do If Your Benefits Are Stolen
If you discover that your SNAP benefits have been stolen, you may be able to have them replaced. For benefits stolen between August 15, 2023, and December 20, 2024, replacements are available but are capped at the lesser of the stolen amount or two months of your household's allotment. You are limited to two replacement claims per federal fiscal year.
To report the theft and request a replacement, you must act within 30 days of discovering the fraud. Follow these steps:
Immediately cancel your card and request a new one.
Submit a Lost Benefit Attestation form to the MDHS.
Report any suspicious texts, calls, or emails to the Fraud Hotline at 1-800-299-6905.
A decision on your claim is typically issued within 10 days. However, SNAP benefits stolen after December 20, 2024, and all stolen TANF or other EBT Cash benefits are not eligible for replacement under current rules. You should still report the theft to MDHS to block the card and prevent further fraudulent activity.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, you might run into other common issues with your EBT card. From a worn-out magnetic stripe to a forgotten PIN, most problems have straightforward solutions that can get you back to using your benefits without much delay.
Card Will Not Swipe Or Is Unreadable
Everyday use can wear down the magnetic stripe on your EBT card. Damage from heat, like leaving it in a hot car, or physical cracks in the plastic can also prevent a store’s card reader from processing it correctly.
First, try wiping the magnetic stripe with a soft, dry cloth. Sometimes a bit of residue is the only problem.
If it still does not work, ask the cashier to try a different checkout lane or to key in your 16-digit card number manually.
If the card is physically damaged, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement.
Forgotten Or Blocked Pin
For security, your card will automatically lock for 24 hours if the wrong PIN is entered four times in a row. It is also common for households to forget the number, especially if there are long periods between purchases.
After the 24-hour lockout period ends, you can call 866-512-5087 and follow the prompts to set a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
To avoid future lockouts, write your new PIN down in a secure place, but never on the card itself.
Benefits Not Showing Up On Time
Mississippi issues SNAP benefits between the 4th and 21st of each month, based on the last two digits of your case number. Delays can happen due to public holidays, state computer system maintenance, or if your recertification is late.
You can confirm your balance by checking the free Benny app, calling 866-512-5087, or looking at your last store receipt.
If your balance is still zero after your scheduled issuance date, contact MDHS Client Services at 800-948-3050 to check your case status.
Submit any missing paperwork, like income verification, right away to have your benefits released.
Handy Bookmarks
Mississippi EBT Card information: Find official rules, forms, and a list of surcharge-free ATMs.
MDHS Contact Us page: A list of all hotlines for EBT and SNAP case questions.
ebtEDGE Portal: Check your balance, review transactions, and change your PIN online.
Benny App: A free mobile app for checking your real-time balance and getting cashback deals.
MoneyPass ATM locator: Search for surcharge-free ATMs across the country.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can track your EBT balance in real time and earn cash back on eligible purchases at stores like Walmart, Target, and Kroger. To get started, link your EBT card to the app. After making a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more from your EBT benefits.
