Your EBT card provides benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as Temporary Assistance for Needy Families (TANF). Effectively managing your EBT balance is important for budgeting and avoiding shortages. A regular EBT balance check in Tennessee helps you stay informed.

This guide explains how to check Tennessee EBT balance using several methods, from a mobile app to the customer service hotline.

How to Check Your EBT Balance in Tennessee

You can check your EBT balance in several ways. These methods include using the official online portal, a mobile app, calling the automated phone line, looking at your last store receipt, or visiting an ATM for your cash benefits. Each option provides a quick way to stay updated on your available funds before you shop.

1. Online Through the ConnectEBT Portal

Accessing your account through the official web portal is a direct way to check your EBT balance in Tennessee.

1. Go to the ConnectEBT website and choose the card image for the state.

2. Enter your User ID and Password to log in. If you are a first-time user, click “CREATE NEW ACCOUNT” and provide the primary cardholder’s Social Security number, date of birth, and 16-digit EBT card number. You will also need to choose a User ID and Password.

3. Once logged in, the “Account Summary” screen displays your current SNAP and Families First balances.

4. You can also click “Transaction History” to review the last 30 days of activity or select “Change PIN” to update your security code.

5. Log out of your account when you are finished.

2. Using the Benny Mobile App

Using a mobile app provides a convenient method for an EBT balance check in Tennessee.

1. Download the Benny app from the Apple App Store or Google Play.

2. Create an account using your email or phone number and a password. Then, choose your state, enter your ZIP code, and link your EBT card by providing the 16-digit card number and PIN.

3. The home screen will list your current SNAP and Families First balances.

In addition to balance inquiries, the Benny app also gives cash-back rewards on eligible EBT purchases at participating stores like Walmart, Costco, and Walgreens.

3. Calling the 24-Hour Customer Service Line

Calling the toll-free customer service line allows you to hear your balance information through an automated system.

1. Dial 1-888-997-9444. Hearing-impaired users can use the TTY line at 711.

2. Enter your 16-digit EBT card number and then your 4-digit PIN when prompted.

3. Press “1” to hear your SNAP food balance or “2” for your Families First EBT Cash balance. You can also stay on the line to speak with an agent.

4. Language support is available in English, Spanish, Arabic, and Somali. You can also say “interpreter” to access additional language services.

4. Checking Your Purchase Receipt

Reviewing your most recent store receipt is a simple way to see your remaining funds after a transaction.

1. After completing a purchase with your EBT card, take the printed receipt.

2. Look near the bottom of the receipt for the lines marked “SNAP BAL” and “CASH BAL” to see the exact amounts remaining.

3. You can save the receipt or take a photo of it for future reference.

5. At an ATM

Performing an inquiry at an ATM allows you to view your EBT Cash balance, though it will not show your SNAP funds.

1. Find a surcharge-free ATM that accepts EBT cards.

2. Insert your EBT card, enter your 4-digit PIN, and choose the “Balance Inquiry” option.

3. Select “Checking” to view your current Families First cash balance on the screen or on a printed receipt. Press “Cancel” to end the session.

Since this method only shows your cash benefits, you will need another way to check Tennessee EBT balance for your SNAP funds. You can do this by calling the customer service hotline or by using the Benny app.