EBT and SNAP in Washington

Navigating Washington's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Washington Quest Card

The Washington Quest Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Washington's EBT customer service at 1-888-328-9271.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the Washington Connection portal. Alternatively, you can apply in person by reaching out to your local Department of Social and Health Services (DSHS) office or calling the Washington SNAP hotline at 1-877-501-2233.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Washington households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 1st and 20th of each month, depending on the date you applied for benefits and the date your benefits were approved.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local DSHS office or call the Washington SNAP hotline at 1-877-501-2233. You can also report changes online with a Washington Connection account.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Washington EBT customer service at 1-888-328-9271 to report it and request a replacement.

Reimbursing Stolen SNAP Benefits

If your benefits were electronically stolen (e.g., through skimming or phishing) in or after October 2022, you may be eligible to apply for reimbursement. Call the Washington EBT hotline number at 1-888-328-9271 to learn more about your state's process.

Additional Benefits

Beyond SNAP, Washington offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Washington State Department of Social and Health Services.