EBT and SNAP in Tennessee

Navigating Tennessee's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Benefit Security EBT Card

The Benefit Security EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Tennessee's EBT customer service at 1-888-997-9444.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the Family Assistance Online Application. Alternatively, you can apply in person by reaching out to your local Department of Human Services (DHS) office or calling the Tennessee SNAP hotline at 1-866-311-4287.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Tennessee households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed over the first 20 days of every month, based on the last two digits of your Social Security Number (SSN). For example, if your SSN ends in 00-04, benefits are available on the 1st of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local DHS office or call the Tennessee SNAP hotline at 1-866-311-4287.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Tennessee EBT customer service at 1-888-997-9444 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Tennessee offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Tennessee Department of Human Services.