EBT Guides

EBT and SNAP in South Carolina

Nov 25, 2024

Navigating South Carolina's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the South Carolina EBT Card

The South Carolina EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact South Carolina's EBT customer service at 1-800-554-5268.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the South Carolina Multi-Agency Partnership Portal (SCMAPP). Alternatively, you can apply in person by reaching out to your local Department of Social Services (DSS) office or calling the South Carolina SNAP hotline at 1-800-616-1309.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most South Carolina households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed over the first 19 days of every month, based on the last digit of your case number. For example, if your case number ends in 1, benefits are available on the 11th of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local DSS office or call the South Carolina SNAP hotline at 1-800-616-1309.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the South Carolina EBT customer service at 1-800-554-5268 to report it and request a replacement.

Additional Benefits

Beyond SNAP, South Carolina offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the South Carolina Department of Social Services.