EBT and SNAP in Pennsylvania

Navigating Pennsylvania's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the ACCESS Card

The ACCESS Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Pennsylvania's EBT customer service at 1-888-328-7366.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the COMPASS portal. Alternatively, you can apply in person by reaching out to your local County Assistance Office or calling the Pennsylvania SNAP hotline at 1-800-692-7462.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Pennsylvania households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed over the first 10 business days of the month (excluding weekends and holidays), based on the last digit of your case record number. For example, if your case number ends in 5, benefits are available on the 5th business day.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local County Assistance Office or call the Pennsylvania SNAP hotline at 1-800-692-7462.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Pennsylvania EBT customer service at 1-888-328-7366 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Pennsylvania offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Pennsylvania Department of Human Services.