EBT Guides

EBT and SNAP in Oregon

Nov 25, 2024

Navigating Oregon's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Oregon Trail Card

The Oregon Trail Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Oregon's EBT customer service at 1-888-997-4447.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the Oregon Department of Human Services. Alternatively, you can apply in person by reaching out to your local DHS office or calling the Oregon SNAP hotline at 1-503-945-5600.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Oregon households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed over the first nine days of every month, based on the last digit of your Social Security Number (SSN). For example, if your SSN ends in 0 or 1, benefits are available on the 1st of the month. For a detailed schedule, refer to the EBT Deposit Schedule in Oregon.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local DHS office or call the Oregon SNAP hotline at 1-503-945-5600.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Oregon EBT customer service at 1-888-997-4447 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Oregon offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Oregon Department of Human Services.