EBT and SNAP in Missouri

Navigating Missouri's Electronic Benefit Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Missouri EBT Card

The Missouri EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Missouri's EBT customer service at 1-800-997-7777.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the myDSS portal. Alternatively, you can apply in person by reaching out to your local Family Support Division (FSD) office or calling the Missouri SNAP hotline at 1-855-373-4636.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Missouri households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 1st and 22nd of each month, determined by your birth month and the first letter of your last name. For example, if you were born in January and your last name begins with A-K, benefits are available on the 1st of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local FSD office or call the Missouri SNAP hotline at 1-855-373-4636.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Missouri EBT customer service at 1-800-997-7777 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Missouri offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Missouri Department of Social Services.