EBT and SNAP in Indiana

Managing Indiana's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Hoosier Works Card

The Hoosier Works Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Indiana's EBT customer service at 1-877-768-5098.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the FSSA Benefits Portal. Alternatively, you can apply in person by reaching out to your local office or calling the Indiana SNAP hotline at 1-800-403-0864.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Indiana households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 5th and 23rd of each month, determined by the first letter of your last name. For example, if your last name begins with A or B, benefits are available on the 5th of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local office or call the Indiana SNAP hotline at 1-800-403-0864.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Indiana EBT customer service at 1-877-768-5098 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Indiana offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Indiana Family and Social Services Administration.