EBT and SNAP in Illinois

Navigating Illinois's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Illinois Link Card

The Illinois Link Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Illinois's EBT customer service at 1-800-678-5465.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the ABE Illinois portal. Alternatively, you can apply in person by reaching out to your local office or calling the Illinois SNAP hotline at 1-800-843-6154.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Illinois households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 1st and 10th of each month, determined by the last digit of your case number. For example, if your case number ends in 1, benefits are available on the 1st of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local office or call the Illinois SNAP hotline at 1-800-843-6154.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Illinois EBT customer service at 1-800-678-5465 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Illinois offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Illinois Department of Human Services.