EBT Guides

EBT and SNAP in Delaware

Nov 21, 2024

Managing Electronic Benefits Transfer (EBT) details can be complex. To assist Delaware residents, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Checking Your EBT Balance

For immediate access to your EBT balance, consider downloading the Propel app. This application not only provides balance updates but also offers benefit tracking, savings opportunities, and more.

Understanding the Benefit Security EBT Card

The Benefit Security EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Delaware's EBT customer service at 1-800-526-9099.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the Delaware ASSIST portal. Alternatively, you can apply in person by reaching out to your local office or calling the Delaware SNAP hotline at 1-800-372-2022.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Delaware households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 2nd and 23rd of each month, determined by the first letter of your last name. For example, if your last name begins with A, benefits are available on the 2nd of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local office or call the Delaware SNAP hotline at 1-800-372-2022.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Delaware EBT customer service at 1-800-526-9099 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Delaware offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Delaware Health and Social Services.