5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance online, by phone, or with the Benny app using our easy step-by-step instructions.
Nov 10, 2025

Rishi Ahuja

5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance online, by phone, or with the Benny app using our easy step-by-step instructions.
Nov 10, 2025

Rishi Ahuja

5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance online, by phone, or with the Benny app using our easy step-by-step instructions.
Nov 10, 2025

Rishi Ahuja

5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance online, by phone, or with the Benny app using our easy step-by-step instructions.
Nov 10, 2025

Rishi Ahuja

5 Ways to Check Your Mississippi EBT Balance
Check your Mississippi EBT balance online, by phone, or with the Benny app using our easy step-by-step instructions.
Nov 10, 2025

Rishi Ahuja

SHARE
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Your Electronic Benefit Transfer (EBT) card holds funds from the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Keeping track of your available funds helps with budgeting and prevents coming up short at the checkout counter.
This guide details the different ways you can check your EBT balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
Mississippi offers several convenient ways to check your EBT card balance. You can look it up online through the state's portal, use a mobile app, call a 24/7 automated phone line, or check your last grocery receipt. You can also perform a balance inquiry at a store's point-of-sale terminal or an ATM.
1. Check Online via ConnectEBT
Accessing your balance information through Mississippi's official EBT web portal is straightforward.
Go to the ConnectEBT portal and choose “Mississippi.”
First-time users should choose “Create User Account.” If you already have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you submit your information, the next screen will show the available balance for each benefit type.
You can also view past deposits and purchases using the menu links.
2. Use the Benny App
Using the Benny app on your smartphone provides a quick way to see your current funds.
Download the Benny app from the App Store or Google Play.
Sign up using your phone number or email address.
Enter your zip code and link your EBT card.
Once linked, the app displays your current SNAP and EBT Cash balances on the home screen.
Benny also provides cashback on eligible EBT purchases at many national chains, including Costco, Walmart, and Walgreens.
3. Call the Toll-Free Cardholder Services Line
Calling the 24/7 automated phone service allows you to hear your balance anytime.
Dial 1-866-512-5087. You can choose a language or wait for a representative. Interpretation services are available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current balance for each benefit on your card.
4. Check Your Last Store Receipt
Reviewing your most recent grocery receipt gives you an offline record of your funds.
After paying for items with your EBT card, keep the printed receipt.
Look for the line at the bottom labeled “EBT Available Balance,” “Food Stamps Balance,” or “Cash Balance.”
The amount shown is your official balance until your next transaction or benefit deposit.
5. Perform a Balance Inquiry at a Store
Checking your funds at a store's point-of-sale (POS) terminal is another option, and it's free.
At a participating retailer, ask the cashier to run a balance inquiry or select the "EBT Balance" option on the card reader.
Swipe or insert your card and enter your four-digit PIN.
The terminal will then display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash Balance
Using an ATM is an option for checking your EBT Cash funds, but it will not show your SNAP benefits.
Insert your EBT card into an ATM that displays the QUEST® logo.
Enter your PIN, choose “Balance Inquiry,” and then select “Checking” as the account type.
The ATM will display your EBT Cash balance on the screen and can print a receipt.
To avoid fees, use an ATM with a MoneyPass or Allpoint logo. You can find a nearby surcharge-free machine by using an Allpoint locator.
Since ATMs only show your EBT Cash funds, you will need to use another method to see your SNAP balance. You can check your last grocery receipt or use the Benny app to view both balances.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks are becoming increasingly sophisticated across Mississippi, targeting EBT cardholders with deceptive messages. Understanding the various ways thieves operate is necessary to protect your benefits and act quickly if they are compromised.
How EBT Benefits Can Be Stolen
Thieves use several methods to steal benefits. These include physical skimmers on card readers, fake text messages leading to fraudulent websites, and spoofed calls that record your PIN. Social media scams offering bonus SNAP are also common. These tactics are used to copy your card information and drain your account.
What To Do If Your Benefits Are Stolen
SNAP benefits stolen between August 15, 2023, and December 20, 2024, may be replaceable. Within 30 days of the theft, you must:
Cancel your EBT card.
Submit a Lost Benefit Attestation to MDHS.
Replacements are capped and limited to two per fiscal year. Benefits stolen after December 20, 2024, and all EBT Cash are not replaceable under current rules.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Knowing how to handle a damaged card, a forgotten PIN, or a delayed deposit can save time and frustration.
Card Will Not Swipe or Is Unreadable
Everyday wear and tear can damage the magnetic stripe on your EBT card. Exposure to heat, like leaving it in a hot car, or physical cracks can also prevent store terminals from reading it.
First, try wiping the magnetic stripe with a soft cloth.
If it still fails, ask the cashier to try another lane or key in the 16-digit card number manually, if the store allows it.
For a physically damaged card, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement. Your old card will be deactivated.
Forgotten or Blocked Personal Identification Number (PIN)
Entering an incorrect PIN four times in a row will automatically lock your card for 24 hours as a security measure. It is also common for households to forget their PIN between purchases.
After the 24-hour lockout period, you can call 866-512-5087 and follow the prompts to choose a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
Write the new number down in a secure location, but never on the card itself, to avoid future lockouts.
Benefits Not Appearing on the Expected Date
In Mississippi, SNAP benefits are issued between the 4th and 21st of each month, based on your case number. Delays can happen due to holidays, state computer system maintenance, or a late recertification.
Confirm your balance with the free Benny app, by calling 866-512-5087, or by checking your last store receipt.
If your balance is zero after your scheduled deposit date, contact MDHS Client Services at 800-948-3050 to check your case status and confirm all paperwork was received.
Submit any missing documents, such as income verification or a renewal form, right away to have your benefits released.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can monitor your EBT account in real time and earn cash back on qualifying purchases from retailers like Walmart, Target, Kroger, and Costco. To begin, simply link your EBT card within the app. Once you've shopped, scan your receipt with Benny to get cashback for items that are SNAP-eligible.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your Electronic Benefit Transfer (EBT) card holds funds from the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Keeping track of your available funds helps with budgeting and prevents coming up short at the checkout counter.
This guide details the different ways you can check your EBT balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
Mississippi offers several convenient ways to check your EBT card balance. You can look it up online through the state's portal, use a mobile app, call a 24/7 automated phone line, or check your last grocery receipt. You can also perform a balance inquiry at a store's point-of-sale terminal or an ATM.
1. Check Online via ConnectEBT
Accessing your balance information through Mississippi's official EBT web portal is straightforward.
Go to the ConnectEBT portal and choose “Mississippi.”
First-time users should choose “Create User Account.” If you already have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you submit your information, the next screen will show the available balance for each benefit type.
You can also view past deposits and purchases using the menu links.
2. Use the Benny App
Using the Benny app on your smartphone provides a quick way to see your current funds.
Download the Benny app from the App Store or Google Play.
Sign up using your phone number or email address.
Enter your zip code and link your EBT card.
Once linked, the app displays your current SNAP and EBT Cash balances on the home screen.
Benny also provides cashback on eligible EBT purchases at many national chains, including Costco, Walmart, and Walgreens.
3. Call the Toll-Free Cardholder Services Line
Calling the 24/7 automated phone service allows you to hear your balance anytime.
Dial 1-866-512-5087. You can choose a language or wait for a representative. Interpretation services are available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current balance for each benefit on your card.
4. Check Your Last Store Receipt
Reviewing your most recent grocery receipt gives you an offline record of your funds.
After paying for items with your EBT card, keep the printed receipt.
Look for the line at the bottom labeled “EBT Available Balance,” “Food Stamps Balance,” or “Cash Balance.”
The amount shown is your official balance until your next transaction or benefit deposit.
5. Perform a Balance Inquiry at a Store
Checking your funds at a store's point-of-sale (POS) terminal is another option, and it's free.
At a participating retailer, ask the cashier to run a balance inquiry or select the "EBT Balance" option on the card reader.
Swipe or insert your card and enter your four-digit PIN.
The terminal will then display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash Balance
Using an ATM is an option for checking your EBT Cash funds, but it will not show your SNAP benefits.
Insert your EBT card into an ATM that displays the QUEST® logo.
Enter your PIN, choose “Balance Inquiry,” and then select “Checking” as the account type.
The ATM will display your EBT Cash balance on the screen and can print a receipt.
To avoid fees, use an ATM with a MoneyPass or Allpoint logo. You can find a nearby surcharge-free machine by using an Allpoint locator.
Since ATMs only show your EBT Cash funds, you will need to use another method to see your SNAP balance. You can check your last grocery receipt or use the Benny app to view both balances.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks are becoming increasingly sophisticated across Mississippi, targeting EBT cardholders with deceptive messages. Understanding the various ways thieves operate is necessary to protect your benefits and act quickly if they are compromised.
How EBT Benefits Can Be Stolen
Thieves use several methods to steal benefits. These include physical skimmers on card readers, fake text messages leading to fraudulent websites, and spoofed calls that record your PIN. Social media scams offering bonus SNAP are also common. These tactics are used to copy your card information and drain your account.
What To Do If Your Benefits Are Stolen
SNAP benefits stolen between August 15, 2023, and December 20, 2024, may be replaceable. Within 30 days of the theft, you must:
Cancel your EBT card.
Submit a Lost Benefit Attestation to MDHS.
Replacements are capped and limited to two per fiscal year. Benefits stolen after December 20, 2024, and all EBT Cash are not replaceable under current rules.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Knowing how to handle a damaged card, a forgotten PIN, or a delayed deposit can save time and frustration.
Card Will Not Swipe or Is Unreadable
Everyday wear and tear can damage the magnetic stripe on your EBT card. Exposure to heat, like leaving it in a hot car, or physical cracks can also prevent store terminals from reading it.
First, try wiping the magnetic stripe with a soft cloth.
If it still fails, ask the cashier to try another lane or key in the 16-digit card number manually, if the store allows it.
For a physically damaged card, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement. Your old card will be deactivated.
Forgotten or Blocked Personal Identification Number (PIN)
Entering an incorrect PIN four times in a row will automatically lock your card for 24 hours as a security measure. It is also common for households to forget their PIN between purchases.
After the 24-hour lockout period, you can call 866-512-5087 and follow the prompts to choose a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
Write the new number down in a secure location, but never on the card itself, to avoid future lockouts.
Benefits Not Appearing on the Expected Date
In Mississippi, SNAP benefits are issued between the 4th and 21st of each month, based on your case number. Delays can happen due to holidays, state computer system maintenance, or a late recertification.
Confirm your balance with the free Benny app, by calling 866-512-5087, or by checking your last store receipt.
If your balance is zero after your scheduled deposit date, contact MDHS Client Services at 800-948-3050 to check your case status and confirm all paperwork was received.
Submit any missing documents, such as income verification or a renewal form, right away to have your benefits released.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can monitor your EBT account in real time and earn cash back on qualifying purchases from retailers like Walmart, Target, Kroger, and Costco. To begin, simply link your EBT card within the app. Once you've shopped, scan your receipt with Benny to get cashback for items that are SNAP-eligible.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your Electronic Benefit Transfer (EBT) card holds funds from the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Keeping track of your available funds helps with budgeting and prevents coming up short at the checkout counter.
This guide details the different ways you can check your EBT balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
Mississippi offers several convenient ways to check your EBT card balance. You can look it up online through the state's portal, use a mobile app, call a 24/7 automated phone line, or check your last grocery receipt. You can also perform a balance inquiry at a store's point-of-sale terminal or an ATM.
1. Check Online via ConnectEBT
Accessing your balance information through Mississippi's official EBT web portal is straightforward.
Go to the ConnectEBT portal and choose “Mississippi.”
First-time users should choose “Create User Account.” If you already have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you submit your information, the next screen will show the available balance for each benefit type.
You can also view past deposits and purchases using the menu links.
2. Use the Benny App
Using the Benny app on your smartphone provides a quick way to see your current funds.
Download the Benny app from the App Store or Google Play.
Sign up using your phone number or email address.
Enter your zip code and link your EBT card.
Once linked, the app displays your current SNAP and EBT Cash balances on the home screen.
Benny also provides cashback on eligible EBT purchases at many national chains, including Costco, Walmart, and Walgreens.
3. Call the Toll-Free Cardholder Services Line
Calling the 24/7 automated phone service allows you to hear your balance anytime.
Dial 1-866-512-5087. You can choose a language or wait for a representative. Interpretation services are available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current balance for each benefit on your card.
4. Check Your Last Store Receipt
Reviewing your most recent grocery receipt gives you an offline record of your funds.
After paying for items with your EBT card, keep the printed receipt.
Look for the line at the bottom labeled “EBT Available Balance,” “Food Stamps Balance,” or “Cash Balance.”
The amount shown is your official balance until your next transaction or benefit deposit.
5. Perform a Balance Inquiry at a Store
Checking your funds at a store's point-of-sale (POS) terminal is another option, and it's free.
At a participating retailer, ask the cashier to run a balance inquiry or select the "EBT Balance" option on the card reader.
Swipe or insert your card and enter your four-digit PIN.
The terminal will then display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash Balance
Using an ATM is an option for checking your EBT Cash funds, but it will not show your SNAP benefits.
Insert your EBT card into an ATM that displays the QUEST® logo.
Enter your PIN, choose “Balance Inquiry,” and then select “Checking” as the account type.
The ATM will display your EBT Cash balance on the screen and can print a receipt.
To avoid fees, use an ATM with a MoneyPass or Allpoint logo. You can find a nearby surcharge-free machine by using an Allpoint locator.
Since ATMs only show your EBT Cash funds, you will need to use another method to see your SNAP balance. You can check your last grocery receipt or use the Benny app to view both balances.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks are becoming increasingly sophisticated across Mississippi, targeting EBT cardholders with deceptive messages. Understanding the various ways thieves operate is necessary to protect your benefits and act quickly if they are compromised.
How EBT Benefits Can Be Stolen
Thieves use several methods to steal benefits. These include physical skimmers on card readers, fake text messages leading to fraudulent websites, and spoofed calls that record your PIN. Social media scams offering bonus SNAP are also common. These tactics are used to copy your card information and drain your account.
What To Do If Your Benefits Are Stolen
SNAP benefits stolen between August 15, 2023, and December 20, 2024, may be replaceable. Within 30 days of the theft, you must:
Cancel your EBT card.
Submit a Lost Benefit Attestation to MDHS.
Replacements are capped and limited to two per fiscal year. Benefits stolen after December 20, 2024, and all EBT Cash are not replaceable under current rules.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Knowing how to handle a damaged card, a forgotten PIN, or a delayed deposit can save time and frustration.
Card Will Not Swipe or Is Unreadable
Everyday wear and tear can damage the magnetic stripe on your EBT card. Exposure to heat, like leaving it in a hot car, or physical cracks can also prevent store terminals from reading it.
First, try wiping the magnetic stripe with a soft cloth.
If it still fails, ask the cashier to try another lane or key in the 16-digit card number manually, if the store allows it.
For a physically damaged card, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement. Your old card will be deactivated.
Forgotten or Blocked Personal Identification Number (PIN)
Entering an incorrect PIN four times in a row will automatically lock your card for 24 hours as a security measure. It is also common for households to forget their PIN between purchases.
After the 24-hour lockout period, you can call 866-512-5087 and follow the prompts to choose a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
Write the new number down in a secure location, but never on the card itself, to avoid future lockouts.
Benefits Not Appearing on the Expected Date
In Mississippi, SNAP benefits are issued between the 4th and 21st of each month, based on your case number. Delays can happen due to holidays, state computer system maintenance, or a late recertification.
Confirm your balance with the free Benny app, by calling 866-512-5087, or by checking your last store receipt.
If your balance is zero after your scheduled deposit date, contact MDHS Client Services at 800-948-3050 to check your case status and confirm all paperwork was received.
Submit any missing documents, such as income verification or a renewal form, right away to have your benefits released.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can monitor your EBT account in real time and earn cash back on qualifying purchases from retailers like Walmart, Target, Kroger, and Costco. To begin, simply link your EBT card within the app. Once you've shopped, scan your receipt with Benny to get cashback for items that are SNAP-eligible.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your Electronic Benefit Transfer (EBT) card holds funds from the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Keeping track of your available funds helps with budgeting and prevents coming up short at the checkout counter.
This guide details the different ways you can check your EBT balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
Mississippi offers several convenient ways to check your EBT card balance. You can look it up online through the state's portal, use a mobile app, call a 24/7 automated phone line, or check your last grocery receipt. You can also perform a balance inquiry at a store's point-of-sale terminal or an ATM.
1. Check Online via ConnectEBT
Accessing your balance information through Mississippi's official EBT web portal is straightforward.
Go to the ConnectEBT portal and choose “Mississippi.”
First-time users should choose “Create User Account.” If you already have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you submit your information, the next screen will show the available balance for each benefit type.
You can also view past deposits and purchases using the menu links.
2. Use the Benny App
Using the Benny app on your smartphone provides a quick way to see your current funds.
Download the Benny app from the App Store or Google Play.
Sign up using your phone number or email address.
Enter your zip code and link your EBT card.
Once linked, the app displays your current SNAP and EBT Cash balances on the home screen.
Benny also provides cashback on eligible EBT purchases at many national chains, including Costco, Walmart, and Walgreens.
3. Call the Toll-Free Cardholder Services Line
Calling the 24/7 automated phone service allows you to hear your balance anytime.
Dial 1-866-512-5087. You can choose a language or wait for a representative. Interpretation services are available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current balance for each benefit on your card.
4. Check Your Last Store Receipt
Reviewing your most recent grocery receipt gives you an offline record of your funds.
After paying for items with your EBT card, keep the printed receipt.
Look for the line at the bottom labeled “EBT Available Balance,” “Food Stamps Balance,” or “Cash Balance.”
The amount shown is your official balance until your next transaction or benefit deposit.
5. Perform a Balance Inquiry at a Store
Checking your funds at a store's point-of-sale (POS) terminal is another option, and it's free.
At a participating retailer, ask the cashier to run a balance inquiry or select the "EBT Balance" option on the card reader.
Swipe or insert your card and enter your four-digit PIN.
The terminal will then display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash Balance
Using an ATM is an option for checking your EBT Cash funds, but it will not show your SNAP benefits.
Insert your EBT card into an ATM that displays the QUEST® logo.
Enter your PIN, choose “Balance Inquiry,” and then select “Checking” as the account type.
The ATM will display your EBT Cash balance on the screen and can print a receipt.
To avoid fees, use an ATM with a MoneyPass or Allpoint logo. You can find a nearby surcharge-free machine by using an Allpoint locator.
Since ATMs only show your EBT Cash funds, you will need to use another method to see your SNAP balance. You can check your last grocery receipt or use the Benny app to view both balances.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks are becoming increasingly sophisticated across Mississippi, targeting EBT cardholders with deceptive messages. Understanding the various ways thieves operate is necessary to protect your benefits and act quickly if they are compromised.
How EBT Benefits Can Be Stolen
Thieves use several methods to steal benefits. These include physical skimmers on card readers, fake text messages leading to fraudulent websites, and spoofed calls that record your PIN. Social media scams offering bonus SNAP are also common. These tactics are used to copy your card information and drain your account.
What To Do If Your Benefits Are Stolen
SNAP benefits stolen between August 15, 2023, and December 20, 2024, may be replaceable. Within 30 days of the theft, you must:
Cancel your EBT card.
Submit a Lost Benefit Attestation to MDHS.
Replacements are capped and limited to two per fiscal year. Benefits stolen after December 20, 2024, and all EBT Cash are not replaceable under current rules.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Knowing how to handle a damaged card, a forgotten PIN, or a delayed deposit can save time and frustration.
Card Will Not Swipe or Is Unreadable
Everyday wear and tear can damage the magnetic stripe on your EBT card. Exposure to heat, like leaving it in a hot car, or physical cracks can also prevent store terminals from reading it.
First, try wiping the magnetic stripe with a soft cloth.
If it still fails, ask the cashier to try another lane or key in the 16-digit card number manually, if the store allows it.
For a physically damaged card, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement. Your old card will be deactivated.
Forgotten or Blocked Personal Identification Number (PIN)
Entering an incorrect PIN four times in a row will automatically lock your card for 24 hours as a security measure. It is also common for households to forget their PIN between purchases.
After the 24-hour lockout period, you can call 866-512-5087 and follow the prompts to choose a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
Write the new number down in a secure location, but never on the card itself, to avoid future lockouts.
Benefits Not Appearing on the Expected Date
In Mississippi, SNAP benefits are issued between the 4th and 21st of each month, based on your case number. Delays can happen due to holidays, state computer system maintenance, or a late recertification.
Confirm your balance with the free Benny app, by calling 866-512-5087, or by checking your last store receipt.
If your balance is zero after your scheduled deposit date, contact MDHS Client Services at 800-948-3050 to check your case status and confirm all paperwork was received.
Submit any missing documents, such as income verification or a renewal form, right away to have your benefits released.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can monitor your EBT account in real time and earn cash back on qualifying purchases from retailers like Walmart, Target, Kroger, and Costco. To begin, simply link your EBT card within the app. Once you've shopped, scan your receipt with Benny to get cashback for items that are SNAP-eligible.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your Electronic Benefit Transfer (EBT) card holds funds from the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). Keeping track of your available funds helps with budgeting and prevents coming up short at the checkout counter.
This guide details the different ways you can check your EBT balance in Mississippi, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Mississippi
Mississippi offers several convenient ways to check your EBT card balance. You can look it up online through the state's portal, use a mobile app, call a 24/7 automated phone line, or check your last grocery receipt. You can also perform a balance inquiry at a store's point-of-sale terminal or an ATM.
1. Check Online via ConnectEBT
Accessing your balance information through Mississippi's official EBT web portal is straightforward.
Go to the ConnectEBT portal and choose “Mississippi.”
First-time users should choose “Create User Account.” If you already have an account, log in.
Enter your 16-digit EBT card number, Social Security number, and date of birth. Then, create or enter your User ID and password.
After you submit your information, the next screen will show the available balance for each benefit type.
You can also view past deposits and purchases using the menu links.
2. Use the Benny App
Using the Benny app on your smartphone provides a quick way to see your current funds.
Download the Benny app from the App Store or Google Play.
Sign up using your phone number or email address.
Enter your zip code and link your EBT card.
Once linked, the app displays your current SNAP and EBT Cash balances on the home screen.
Benny also provides cashback on eligible EBT purchases at many national chains, including Costco, Walmart, and Walgreens.
3. Call the Toll-Free Cardholder Services Line
Calling the 24/7 automated phone service allows you to hear your balance anytime.
Dial 1-866-512-5087. You can choose a language or wait for a representative. Interpretation services are available, and you can find more language-access details online.
Enter your 16-digit EBT card number and the last four digits of your Social Security number when prompted.
The automated system will announce the current balance for each benefit on your card.
4. Check Your Last Store Receipt
Reviewing your most recent grocery receipt gives you an offline record of your funds.
After paying for items with your EBT card, keep the printed receipt.
Look for the line at the bottom labeled “EBT Available Balance,” “Food Stamps Balance,” or “Cash Balance.”
The amount shown is your official balance until your next transaction or benefit deposit.
5. Perform a Balance Inquiry at a Store
Checking your funds at a store's point-of-sale (POS) terminal is another option, and it's free.
At a participating retailer, ask the cashier to run a balance inquiry or select the "EBT Balance" option on the card reader.
Swipe or insert your card and enter your four-digit PIN.
The terminal will then display or print your current SNAP and EBT Cash totals.
6. Use an ATM for EBT Cash Balance
Using an ATM is an option for checking your EBT Cash funds, but it will not show your SNAP benefits.
Insert your EBT card into an ATM that displays the QUEST® logo.
Enter your PIN, choose “Balance Inquiry,” and then select “Checking” as the account type.
The ATM will display your EBT Cash balance on the screen and can print a receipt.
To avoid fees, use an ATM with a MoneyPass or Allpoint logo. You can find a nearby surcharge-free machine by using an Allpoint locator.
Since ATMs only show your EBT Cash funds, you will need to use another method to see your SNAP balance. You can check your last grocery receipt or use the Benny app to view both balances.
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks are becoming increasingly sophisticated across Mississippi, targeting EBT cardholders with deceptive messages. Understanding the various ways thieves operate is necessary to protect your benefits and act quickly if they are compromised.
How EBT Benefits Can Be Stolen
Thieves use several methods to steal benefits. These include physical skimmers on card readers, fake text messages leading to fraudulent websites, and spoofed calls that record your PIN. Social media scams offering bonus SNAP are also common. These tactics are used to copy your card information and drain your account.
What To Do If Your Benefits Are Stolen
SNAP benefits stolen between August 15, 2023, and December 20, 2024, may be replaceable. Within 30 days of the theft, you must:
Cancel your EBT card.
Submit a Lost Benefit Attestation to MDHS.
Replacements are capped and limited to two per fiscal year. Benefits stolen after December 20, 2024, and all EBT Cash are not replaceable under current rules.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Knowing how to handle a damaged card, a forgotten PIN, or a delayed deposit can save time and frustration.
Card Will Not Swipe or Is Unreadable
Everyday wear and tear can damage the magnetic stripe on your EBT card. Exposure to heat, like leaving it in a hot car, or physical cracks can also prevent store terminals from reading it.
First, try wiping the magnetic stripe with a soft cloth.
If it still fails, ask the cashier to try another lane or key in the 16-digit card number manually, if the store allows it.
For a physically damaged card, call Mississippi EBT Cardholder Assistance at 866-512-5087 to request a free replacement. Your old card will be deactivated.
Forgotten or Blocked Personal Identification Number (PIN)
Entering an incorrect PIN four times in a row will automatically lock your card for 24 hours as a security measure. It is also common for households to forget their PIN between purchases.
After the 24-hour lockout period, you can call 866-512-5087 and follow the prompts to choose a new PIN.
You can also reset your PIN online through the ebtEDGE cardholder portal if you have an account.
Write the new number down in a secure location, but never on the card itself, to avoid future lockouts.
Benefits Not Appearing on the Expected Date
In Mississippi, SNAP benefits are issued between the 4th and 21st of each month, based on your case number. Delays can happen due to holidays, state computer system maintenance, or a late recertification.
Confirm your balance with the free Benny app, by calling 866-512-5087, or by checking your last store receipt.
If your balance is zero after your scheduled deposit date, contact MDHS Client Services at 800-948-3050 to check your case status and confirm all paperwork was received.
Submit any missing documents, such as income verification or a renewal form, right away to have your benefits released.
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Track Your EBT Balance and Earn Cashback with Benny
With the free Benny app, you can monitor your EBT account in real time and earn cash back on qualifying purchases from retailers like Walmart, Target, Kroger, and Costco. To begin, simply link your EBT card within the app. Once you've shopped, scan your receipt with Benny to get cashback for items that are SNAP-eligible.
Download Benny to take control of your spending and get more out of your EBT benefits.
