Your EBT card delivers benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from Temporary Assistance for Needy Families (TANF). A regular EBT balance check in Massachusetts helps you budget effectively and avoid shortages. Knowing how to check Massachusetts EBT balance is a simple step toward managing your funds.

This guide explains how to check EBT balance in Massachusetts using several methods, from a mobile app to calling customer service.

How to Check Your EBT Balance in Massachusetts

You can check your EBT balance in several ways. These include logging into the DTA Connect online portal, using the Benny mobile app, calling the automated phone line, or checking at a store’s checkout counter. You can also perform a balance inquiry at an ATM, which is always free of charge for EBT cardholders.

1. Check Online Through DTA Connect

Using the DTA Connect website is a straightforward way to check your EBT balance from any device.

1. Go to the website and log in. First-time users must create an account.

2. After signing in, link your case by entering your EBT card or Agency ID number, date of birth, and ZIP code.

3. On the home page, click “EBT Card Balance” to view your separate SNAP and EBT Cash totals and see your next deposit date.

4. Log out when you are finished.

2. Use the Benny App

Using the Benny app simplifies how to check Massachusetts EBT balance, providing an automatic view of your food and cash funds.

1. Download the app from the App Store or Google Play.

2. Create an account using your phone number or email address.

3. Tap to add your card and enter the 16-digit EBT number.

4. Your balances will refresh automatically. You can also swipe down on the dashboard to update them at any time.

Benny also offers cash back on EBT purchases at participating stores like Walmart, Costco, and Trader Joe’s.

3. Call Customer Service

Calling the automated phone system is another option for an EBT balance check in Massachusetts. You can call the EBT Customer Service line at 800-997-2555, which is available 24/7, or the DTA Assistance Line at 877-382-2363 on weekdays from 8 a.m. to 5 p.m.

1. Dial either number and choose your preferred language. The system supports Spanish, Portuguese, Cantonese, Vietnamese, and Haitian Creole, with more language options available.

2. Enter your 16-digit EBT card number and your 4-digit PIN if prompted.

3. The system will read your current SNAP and EBT Cash balances and your next benefit date.

4. You can stay on the line to speak with a representative during business hours if you have other questions.

4. Check at a Store or ATM

You can also check your EBT balance right before or after you shop. Before paying at a grocery or convenience store, you can ask the cashier to run a balance inquiry or select the option on the payment terminal. After a purchase, your receipt will automatically print your remaining SNAP and EBT Cash balances. You can also use an ATM that displays the QUEST or NYCE logo.

1. Insert your EBT card and enter your PIN.

2. Select “Balance Inquiry” after choosing “Checking” or “Cash Benefits.”

3. You can then view or print your balance totals.

Balance inquiries at ATMs are always free. To avoid withdrawal fees, look for machines with “EBT No Fee” signs or use an Allpoint locator to find a surcharge-free ATM. If an ATM only displays your EBT Cash balance, you can see your SNAP funds by checking your last grocery receipt or by using an app like Benny.