EBT Guides
Mar 19, 2025
Effectively managing your EBT balance is important for budgeting and avoiding shortages. It ensures you can make the most of your benefits and maintain financial stability.
In this guide, we will show you how to check your EBT balance and share practical ways to maximize your benefits in Massachusetts.
5 Ways to Check Your EBT Balance
There are five main ways Massachusetts residents can check their EBT balance:
On the Massachusetts DTA Connect website
Using the Benny app
By contacting Massachusetts EBT customer service
At an ATM
From the last receipt
1) On the Massachusetts SNAP Portal
To check your EBT balance online in Massachusetts, follow these steps:
Visit the Massachusetts DTA Connect website.
Access your account dashboard.
Locate the section that displays your EBT balance.
Review the balance information provided.
2) Using the Benny App
Benny is a free mobile app that allows you to check your EBT balance and transactions in real time by linking your EBT card to the app. With Benny, you can also get cashback on groceries and other purchases at stores like Dollar Tree, Target, Walmart, and many others. The app is completely free to use with no hidden fees.
Download the Benny app to start managing your EBT benefits more effectively.
3) By Contacting Massachusetts EBT Customer Service
To check your EBT balance by phone, call the Massachusetts EBT customer service number at 1-800-997-2555. This service is usually available 24/7, making it convenient to check your balance at any time.
4) At an ATM
You can also check your current EBT balance directly at an ATM.
Select “Balance Inquiry”: After inserting your EBT card and entering your PIN, choose the “Balance Inquiry” option from the menu.
Review the Balance: The ATM will display your current EBT balance on the screen.
Print a Receipt: If you need a physical copy, select the option to print a receipt showing your balance.
5) From Your Last Receipt
You can also find your EBT balance on your most recent purchase receipt. The balance is usually printed at the bottom of the receipt after an EBT transaction and may appear as “EBT Food Balance” and/or “EBT Cash Balance.” This method provides a quick and easy way to check your balance.
How to Make Your EBT Benefits Last the Whole Month
Smart planning and intentional spending are fundamental to making your EBT benefits last throughout the month. By adopting practical strategies, you can stretch your budget and avoid running out of funds before your next deposit.
Check Your Balance Before Grocery Runs
Knowing your EBT balance before shopping helps avoid declined transactions and makes the experience less stressful. Setting a spending limit based on your balance can help stretch your benefits throughout the month, ensuring you have enough funds for essential purchases.
Buy in Bulk When Possible
Buying non-perishable food items in bulk can help save money due to lower unit prices. For example, purchasing rice, beans, and pasta in larger quantities often costs less per unit than smaller packages. Consider shopping at warehouse clubs or bulk sections to maximize savings and ensure you have essential items on hand throughout the month.
Use Coupons and Cashback Opportunities
Coupons can be a great way to save on groceries with EBT. Look for digital or paper coupons to reduce costs on essential items.
Another way to save is through cashback opportunities. Benny helps earn cash back on SNAP-eligible items at stores like Walmart, Target, Dollar Tree, and Amazon Fresh, as well as services like Lyft and Instacart.
Plan Meals Ahead
Meal planning helps EBT users save money and avoid impulse purchases by creating a focused shopping list. Use versatile ingredients, batch cook meals, and repurpose leftovers to stretch your budget. Planning ahead ensures you buy only what you need, reducing waste and making your benefits last longer.
What to Do if Your Balance Runs Out Early
Running out of EBT benefits before the end of the month can be a stressful experience, but it's a challenge many people face. Remember, you are not alone, and local resources like food banks and community programs are available to help bridge the gap.
Find Local Food Pantries or Nonprofits
When your EBT benefits run low, consider these emergency food assistance options:
Contact Feeding America Affiliates: These organizations partner with local food banks to provide emergency food assistance and support.
Visit Local Churches: Many churches offer food pantries and meal programs to help those in need.
Check Massachusetts Community Centers: Community centers often have food distribution programs and can connect you with additional resources.
Reach Out to State Benefit Offices: State offices can provide information on additional assistance programs and emergency support services.
Check if Emergency EBT Is Available
Emergency EBT benefits may be available for those facing immediate hardship. If eligible, benefits may be provided within seven days. Follow these steps:
Determine Eligibility: Visit the Massachusetts DTA Connect website to check if you qualify for emergency benefits.
Gather Required Documents: Prepare proof of identity, income, and any recent changes in your financial situation.
Submit Your Application: Complete and submit the application through the Massachusetts DTA Connect website for expedited processing.
Request EBT Benefits Reassessment
If your financial situation changes, you can request a reassessment of your EBT benefits in Massachusetts:
Check Eligibility: Visit the Massachusetts DTA Connect website to see if you qualify for a reassessment.
Gather Documentation: Collect proof of income, identity, and any recent financial changes.
Contact Customer Service: Call the Massachusetts EBT hotline at 1-800-997-2555 for guidance on the reassessment process.
For the most current information on reassessment guidelines, visit the Massachusetts DTA Connect website or contact the Massachusetts EBT hotline.
Track Your EBT Balance with Benny
With the Benny app, you can track your EBT balance and spending in real time, and earn cash back on groceries at stores like Target, Walmart, Costco, and more. Just connect your EBT card and activate offers to start saving.
Download Benny to track your EBT spending and access cash back in stores where you already shop.
