5 Ways to Check Your Kansas EBT Balance
Check your Kansas EBT balance online, by phone, or with the Benny app using simple, step-by-step instructions.
Nov 5, 2025
Edward Cheng
5 Ways to Check Your Kansas EBT Balance
Check your Kansas EBT balance online, by phone, or with the Benny app using simple, step-by-step instructions.
Nov 5, 2025
Edward Cheng
5 Ways to Check Your Kansas EBT Balance
Check your Kansas EBT balance online, by phone, or with the Benny app using simple, step-by-step instructions.
Nov 5, 2025
Edward Cheng
5 Ways to Check Your Kansas EBT Balance
Check your Kansas EBT balance online, by phone, or with the Benny app using simple, step-by-step instructions.
Nov 5, 2025
Edward Cheng
5 Ways to Check Your Kansas EBT Balance
Check your Kansas EBT balance online, by phone, or with the Benny app using simple, step-by-step instructions.
Nov 5, 2025
Edward Cheng
SHARE
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Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your balance helps with budgeting and prevents unexpected shortages at the checkout counter.
This guide explains the different ways to check your EBT balance in Kansas, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Kansas
Kansas residents can check their SNAP and EBT Cash balances in several ways. You can go online through the ebtEDGE portal, use the Benny mobile app, or call the 24-hour customer service line. You can also check your EBT Cash balance at an ATM or find your total remaining funds on your last shopping receipt.
1. Check Your Balance Online
Checking your balance through the official state portal is a straightforward process.
Go to the Kansas Department for Children and Families EBT page and find the link for the “ebtEDGE Cardholder Portal,” or go directly to ebtEDGE.com.
Choose “Cardholder Login.”
Enter your 16-digit EBT card number and press “Login,” then provide your PIN.
Your current Food (SNAP) and EBT Cash balances will be displayed. You can also view your transaction history or freeze your card from the menu.
2. Use the Benny App
Using a mobile app offers a convenient way to view your account information on the go.
Download the Benny app from Google Play or the App Store and create a free account using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Kansas EBT card by entering the card number and PIN to see your balance dashboard.
Benny also provides automatic cashback on EBT purchases at participating retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Call Customer Service
Calling the Kansas EBT Customer Service line gives you access to your balance through an automated system or a live agent.
Dial the 24-hour, toll-free number: 1-800-997-6666.
Choose your preferred language. Options include English and Spanish, or you can press * to connect with an interpreter for over 170 other languages. More information is available under the Language Assistance section on the EBT page.
Enter your 16-digit card number followed by your 4-digit PIN.
The automated system will state your current SNAP and EBT Cash balances, your last deposit, and up to 10 recent transactions.
To speak with a representative, report a lost card, or reset your PIN, stay on the line or press “0.”
4. Check at an ATM
Using an ATM is an option for checking your EBT Cash balance.
Insert your Kansas Benefits Card into any ATM that displays the Quest® logo.
Enter your PIN and choose the “Balance Inquiry” option, followed by “Checking.” The machine will show your remaining EBT Cash balance on the screen or on a printed receipt.
Since ATMs only display your EBT Cash funds, you can check your SNAP balance online or by using the Benny app.
To avoid extra charges, use a surcharge-free machine.
5. Review Your Last Receipt
Reviewing your most recent store receipt is a simple way to confirm your remaining funds.
After any purchase or EBT Cash withdrawal, your receipt will print your current balance at the bottom. You can save this receipt to have a record of your funds without needing to call or go online.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Kansas, thieves are using increasingly deceptive tactics to steal benefits. Understanding the different forms these scams can take helps you protect your account and act quickly if you are targeted.
How EBT Benefits Are Stolen
Thieves use several methods to access EBT funds. Phishing or smishing scams involve fake texts, emails, or calls that trick you into sharing your card number or PIN. Another common method is card skimming, where criminals attach devices to store or ATM card readers to copy your card’s information and create a clone card to make fraudulent purchases.
What To Do If Your Benefits Are Stolen
A federal program that reimbursed stolen benefits ended on December 20, 2024, and Congress did not extend it. Unfortunately, benefits stolen after this date cannot be replaced. If you notice unauthorized charges, you must still report the fraud immediately to prevent further losses:
Call ebtEDGE at 800-997-6666 to report the theft.
Contact the Kansas Department for Children and Families (DCF) at 888-369-4777.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, everyday issues can disrupt your shopping. Knowing how to handle a declined transaction, a damaged card, or a forgotten PIN can save you time and frustration.
Transaction Declined or “Insufficient Funds”
A transaction might be declined for several reasons. You may have a low balance, or the card could be frozen through the ebtEDGE settings. Entering an incorrect PIN too many times can also temporarily lock the card. Sometimes, a temporary hold from a merchant, like a gas station, can reduce your available funds.
Check your balance by calling 1-800-997-6666. You can also download the free Benny app to view your SNAP and EBT Cash balances in real time.
If you used the freeze feature, unfreeze the card in your ebtEDGE settings before paying.
Ask the cashier to re-run the transaction. If the card is locked from too many PIN attempts, you may need to wait 15 minutes or reset your PIN.
If a temporary hold from a fuel or hotel purchase is the issue, wait up to 48 hours for it to be removed or call Kansas EBT Customer Service for longer holds.
Card Is Damaged or Unreadable
Everyday use can take a toll on your EBT card. Heat or physical damage can warp the card or harm the magnetic stripe, preventing payment terminals from reading it.
Request a replacement by calling Kansas EBT Customer Service at 1-800-997-6666 or by using your ebtEDGE account to choose “Replacement Card.” Your first replacement each year is free via standard mail.
While you wait for the new card, ask the cashier if they can manually key-enter your card number. Some approved online grocers also allow you to type in your card details.
Forgotten or Blocked PIN
It is easy to forget your PIN, especially if you do not use your card often. Entering the wrong PIN three times in a row will temporarily lock your card for security.
You can change or reset your PIN at any time through the ebtEDGE app or website, or by calling the automated line at 1-800-997-6666.
When creating a new PIN, choose a four-digit number that is easy for you to remember but hard for others to guess. Avoid using your birth date or repeating numbers.
If your card is already locked, you must wait 15 minutes before you can try again with the correct PIN.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your balance helps with budgeting and prevents unexpected shortages at the checkout counter.
This guide explains the different ways to check your EBT balance in Kansas, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Kansas
Kansas residents can check their SNAP and EBT Cash balances in several ways. You can go online through the ebtEDGE portal, use the Benny mobile app, or call the 24-hour customer service line. You can also check your EBT Cash balance at an ATM or find your total remaining funds on your last shopping receipt.
1. Check Your Balance Online
Checking your balance through the official state portal is a straightforward process.
Go to the Kansas Department for Children and Families EBT page and find the link for the “ebtEDGE Cardholder Portal,” or go directly to ebtEDGE.com.
Choose “Cardholder Login.”
Enter your 16-digit EBT card number and press “Login,” then provide your PIN.
Your current Food (SNAP) and EBT Cash balances will be displayed. You can also view your transaction history or freeze your card from the menu.
2. Use the Benny App
Using a mobile app offers a convenient way to view your account information on the go.
Download the Benny app from Google Play or the App Store and create a free account using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Kansas EBT card by entering the card number and PIN to see your balance dashboard.
Benny also provides automatic cashback on EBT purchases at participating retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Call Customer Service
Calling the Kansas EBT Customer Service line gives you access to your balance through an automated system or a live agent.
Dial the 24-hour, toll-free number: 1-800-997-6666.
Choose your preferred language. Options include English and Spanish, or you can press * to connect with an interpreter for over 170 other languages. More information is available under the Language Assistance section on the EBT page.
Enter your 16-digit card number followed by your 4-digit PIN.
The automated system will state your current SNAP and EBT Cash balances, your last deposit, and up to 10 recent transactions.
To speak with a representative, report a lost card, or reset your PIN, stay on the line or press “0.”
4. Check at an ATM
Using an ATM is an option for checking your EBT Cash balance.
Insert your Kansas Benefits Card into any ATM that displays the Quest® logo.
Enter your PIN and choose the “Balance Inquiry” option, followed by “Checking.” The machine will show your remaining EBT Cash balance on the screen or on a printed receipt.
Since ATMs only display your EBT Cash funds, you can check your SNAP balance online or by using the Benny app.
To avoid extra charges, use a surcharge-free machine.
5. Review Your Last Receipt
Reviewing your most recent store receipt is a simple way to confirm your remaining funds.
After any purchase or EBT Cash withdrawal, your receipt will print your current balance at the bottom. You can save this receipt to have a record of your funds without needing to call or go online.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Kansas, thieves are using increasingly deceptive tactics to steal benefits. Understanding the different forms these scams can take helps you protect your account and act quickly if you are targeted.
How EBT Benefits Are Stolen
Thieves use several methods to access EBT funds. Phishing or smishing scams involve fake texts, emails, or calls that trick you into sharing your card number or PIN. Another common method is card skimming, where criminals attach devices to store or ATM card readers to copy your card’s information and create a clone card to make fraudulent purchases.
What To Do If Your Benefits Are Stolen
A federal program that reimbursed stolen benefits ended on December 20, 2024, and Congress did not extend it. Unfortunately, benefits stolen after this date cannot be replaced. If you notice unauthorized charges, you must still report the fraud immediately to prevent further losses:
Call ebtEDGE at 800-997-6666 to report the theft.
Contact the Kansas Department for Children and Families (DCF) at 888-369-4777.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, everyday issues can disrupt your shopping. Knowing how to handle a declined transaction, a damaged card, or a forgotten PIN can save you time and frustration.
Transaction Declined or “Insufficient Funds”
A transaction might be declined for several reasons. You may have a low balance, or the card could be frozen through the ebtEDGE settings. Entering an incorrect PIN too many times can also temporarily lock the card. Sometimes, a temporary hold from a merchant, like a gas station, can reduce your available funds.
Check your balance by calling 1-800-997-6666. You can also download the free Benny app to view your SNAP and EBT Cash balances in real time.
If you used the freeze feature, unfreeze the card in your ebtEDGE settings before paying.
Ask the cashier to re-run the transaction. If the card is locked from too many PIN attempts, you may need to wait 15 minutes or reset your PIN.
If a temporary hold from a fuel or hotel purchase is the issue, wait up to 48 hours for it to be removed or call Kansas EBT Customer Service for longer holds.
Card Is Damaged or Unreadable
Everyday use can take a toll on your EBT card. Heat or physical damage can warp the card or harm the magnetic stripe, preventing payment terminals from reading it.
Request a replacement by calling Kansas EBT Customer Service at 1-800-997-6666 or by using your ebtEDGE account to choose “Replacement Card.” Your first replacement each year is free via standard mail.
While you wait for the new card, ask the cashier if they can manually key-enter your card number. Some approved online grocers also allow you to type in your card details.
Forgotten or Blocked PIN
It is easy to forget your PIN, especially if you do not use your card often. Entering the wrong PIN three times in a row will temporarily lock your card for security.
You can change or reset your PIN at any time through the ebtEDGE app or website, or by calling the automated line at 1-800-997-6666.
When creating a new PIN, choose a four-digit number that is easy for you to remember but hard for others to guess. Avoid using your birth date or repeating numbers.
If your card is already locked, you must wait 15 minutes before you can try again with the correct PIN.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your balance helps with budgeting and prevents unexpected shortages at the checkout counter.
This guide explains the different ways to check your EBT balance in Kansas, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Kansas
Kansas residents can check their SNAP and EBT Cash balances in several ways. You can go online through the ebtEDGE portal, use the Benny mobile app, or call the 24-hour customer service line. You can also check your EBT Cash balance at an ATM or find your total remaining funds on your last shopping receipt.
1. Check Your Balance Online
Checking your balance through the official state portal is a straightforward process.
Go to the Kansas Department for Children and Families EBT page and find the link for the “ebtEDGE Cardholder Portal,” or go directly to ebtEDGE.com.
Choose “Cardholder Login.”
Enter your 16-digit EBT card number and press “Login,” then provide your PIN.
Your current Food (SNAP) and EBT Cash balances will be displayed. You can also view your transaction history or freeze your card from the menu.
2. Use the Benny App
Using a mobile app offers a convenient way to view your account information on the go.
Download the Benny app from Google Play or the App Store and create a free account using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Kansas EBT card by entering the card number and PIN to see your balance dashboard.
Benny also provides automatic cashback on EBT purchases at participating retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Call Customer Service
Calling the Kansas EBT Customer Service line gives you access to your balance through an automated system or a live agent.
Dial the 24-hour, toll-free number: 1-800-997-6666.
Choose your preferred language. Options include English and Spanish, or you can press * to connect with an interpreter for over 170 other languages. More information is available under the Language Assistance section on the EBT page.
Enter your 16-digit card number followed by your 4-digit PIN.
The automated system will state your current SNAP and EBT Cash balances, your last deposit, and up to 10 recent transactions.
To speak with a representative, report a lost card, or reset your PIN, stay on the line or press “0.”
4. Check at an ATM
Using an ATM is an option for checking your EBT Cash balance.
Insert your Kansas Benefits Card into any ATM that displays the Quest® logo.
Enter your PIN and choose the “Balance Inquiry” option, followed by “Checking.” The machine will show your remaining EBT Cash balance on the screen or on a printed receipt.
Since ATMs only display your EBT Cash funds, you can check your SNAP balance online or by using the Benny app.
To avoid extra charges, use a surcharge-free machine.
5. Review Your Last Receipt
Reviewing your most recent store receipt is a simple way to confirm your remaining funds.
After any purchase or EBT Cash withdrawal, your receipt will print your current balance at the bottom. You can save this receipt to have a record of your funds without needing to call or go online.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Kansas, thieves are using increasingly deceptive tactics to steal benefits. Understanding the different forms these scams can take helps you protect your account and act quickly if you are targeted.
How EBT Benefits Are Stolen
Thieves use several methods to access EBT funds. Phishing or smishing scams involve fake texts, emails, or calls that trick you into sharing your card number or PIN. Another common method is card skimming, where criminals attach devices to store or ATM card readers to copy your card’s information and create a clone card to make fraudulent purchases.
What To Do If Your Benefits Are Stolen
A federal program that reimbursed stolen benefits ended on December 20, 2024, and Congress did not extend it. Unfortunately, benefits stolen after this date cannot be replaced. If you notice unauthorized charges, you must still report the fraud immediately to prevent further losses:
Call ebtEDGE at 800-997-6666 to report the theft.
Contact the Kansas Department for Children and Families (DCF) at 888-369-4777.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, everyday issues can disrupt your shopping. Knowing how to handle a declined transaction, a damaged card, or a forgotten PIN can save you time and frustration.
Transaction Declined or “Insufficient Funds”
A transaction might be declined for several reasons. You may have a low balance, or the card could be frozen through the ebtEDGE settings. Entering an incorrect PIN too many times can also temporarily lock the card. Sometimes, a temporary hold from a merchant, like a gas station, can reduce your available funds.
Check your balance by calling 1-800-997-6666. You can also download the free Benny app to view your SNAP and EBT Cash balances in real time.
If you used the freeze feature, unfreeze the card in your ebtEDGE settings before paying.
Ask the cashier to re-run the transaction. If the card is locked from too many PIN attempts, you may need to wait 15 minutes or reset your PIN.
If a temporary hold from a fuel or hotel purchase is the issue, wait up to 48 hours for it to be removed or call Kansas EBT Customer Service for longer holds.
Card Is Damaged or Unreadable
Everyday use can take a toll on your EBT card. Heat or physical damage can warp the card or harm the magnetic stripe, preventing payment terminals from reading it.
Request a replacement by calling Kansas EBT Customer Service at 1-800-997-6666 or by using your ebtEDGE account to choose “Replacement Card.” Your first replacement each year is free via standard mail.
While you wait for the new card, ask the cashier if they can manually key-enter your card number. Some approved online grocers also allow you to type in your card details.
Forgotten or Blocked PIN
It is easy to forget your PIN, especially if you do not use your card often. Entering the wrong PIN three times in a row will temporarily lock your card for security.
You can change or reset your PIN at any time through the ebtEDGE app or website, or by calling the automated line at 1-800-997-6666.
When creating a new PIN, choose a four-digit number that is easy for you to remember but hard for others to guess. Avoid using your birth date or repeating numbers.
If your card is already locked, you must wait 15 minutes before you can try again with the correct PIN.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your balance helps with budgeting and prevents unexpected shortages at the checkout counter.
This guide explains the different ways to check your EBT balance in Kansas, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Kansas
Kansas residents can check their SNAP and EBT Cash balances in several ways. You can go online through the ebtEDGE portal, use the Benny mobile app, or call the 24-hour customer service line. You can also check your EBT Cash balance at an ATM or find your total remaining funds on your last shopping receipt.
1. Check Your Balance Online
Checking your balance through the official state portal is a straightforward process.
Go to the Kansas Department for Children and Families EBT page and find the link for the “ebtEDGE Cardholder Portal,” or go directly to ebtEDGE.com.
Choose “Cardholder Login.”
Enter your 16-digit EBT card number and press “Login,” then provide your PIN.
Your current Food (SNAP) and EBT Cash balances will be displayed. You can also view your transaction history or freeze your card from the menu.
2. Use the Benny App
Using a mobile app offers a convenient way to view your account information on the go.
Download the Benny app from Google Play or the App Store and create a free account using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Kansas EBT card by entering the card number and PIN to see your balance dashboard.
Benny also provides automatic cashback on EBT purchases at participating retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Call Customer Service
Calling the Kansas EBT Customer Service line gives you access to your balance through an automated system or a live agent.
Dial the 24-hour, toll-free number: 1-800-997-6666.
Choose your preferred language. Options include English and Spanish, or you can press * to connect with an interpreter for over 170 other languages. More information is available under the Language Assistance section on the EBT page.
Enter your 16-digit card number followed by your 4-digit PIN.
The automated system will state your current SNAP and EBT Cash balances, your last deposit, and up to 10 recent transactions.
To speak with a representative, report a lost card, or reset your PIN, stay on the line or press “0.”
4. Check at an ATM
Using an ATM is an option for checking your EBT Cash balance.
Insert your Kansas Benefits Card into any ATM that displays the Quest® logo.
Enter your PIN and choose the “Balance Inquiry” option, followed by “Checking.” The machine will show your remaining EBT Cash balance on the screen or on a printed receipt.
Since ATMs only display your EBT Cash funds, you can check your SNAP balance online or by using the Benny app.
To avoid extra charges, use a surcharge-free machine.
5. Review Your Last Receipt
Reviewing your most recent store receipt is a simple way to confirm your remaining funds.
After any purchase or EBT Cash withdrawal, your receipt will print your current balance at the bottom. You can save this receipt to have a record of your funds without needing to call or go online.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Kansas, thieves are using increasingly deceptive tactics to steal benefits. Understanding the different forms these scams can take helps you protect your account and act quickly if you are targeted.
How EBT Benefits Are Stolen
Thieves use several methods to access EBT funds. Phishing or smishing scams involve fake texts, emails, or calls that trick you into sharing your card number or PIN. Another common method is card skimming, where criminals attach devices to store or ATM card readers to copy your card’s information and create a clone card to make fraudulent purchases.
What To Do If Your Benefits Are Stolen
A federal program that reimbursed stolen benefits ended on December 20, 2024, and Congress did not extend it. Unfortunately, benefits stolen after this date cannot be replaced. If you notice unauthorized charges, you must still report the fraud immediately to prevent further losses:
Call ebtEDGE at 800-997-6666 to report the theft.
Contact the Kansas Department for Children and Families (DCF) at 888-369-4777.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, everyday issues can disrupt your shopping. Knowing how to handle a declined transaction, a damaged card, or a forgotten PIN can save you time and frustration.
Transaction Declined or “Insufficient Funds”
A transaction might be declined for several reasons. You may have a low balance, or the card could be frozen through the ebtEDGE settings. Entering an incorrect PIN too many times can also temporarily lock the card. Sometimes, a temporary hold from a merchant, like a gas station, can reduce your available funds.
Check your balance by calling 1-800-997-6666. You can also download the free Benny app to view your SNAP and EBT Cash balances in real time.
If you used the freeze feature, unfreeze the card in your ebtEDGE settings before paying.
Ask the cashier to re-run the transaction. If the card is locked from too many PIN attempts, you may need to wait 15 minutes or reset your PIN.
If a temporary hold from a fuel or hotel purchase is the issue, wait up to 48 hours for it to be removed or call Kansas EBT Customer Service for longer holds.
Card Is Damaged or Unreadable
Everyday use can take a toll on your EBT card. Heat or physical damage can warp the card or harm the magnetic stripe, preventing payment terminals from reading it.
Request a replacement by calling Kansas EBT Customer Service at 1-800-997-6666 or by using your ebtEDGE account to choose “Replacement Card.” Your first replacement each year is free via standard mail.
While you wait for the new card, ask the cashier if they can manually key-enter your card number. Some approved online grocers also allow you to type in your card details.
Forgotten or Blocked PIN
It is easy to forget your PIN, especially if you do not use your card often. Entering the wrong PIN three times in a row will temporarily lock your card for security.
You can change or reset your PIN at any time through the ebtEDGE app or website, or by calling the automated line at 1-800-997-6666.
When creating a new PIN, choose a four-digit number that is easy for you to remember but hard for others to guess. Avoid using your birth date or repeating numbers.
If your card is already locked, you must wait 15 minutes before you can try again with the correct PIN.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs like Temporary Assistance for Needy Families (TANF). Effectively managing your balance helps with budgeting and prevents unexpected shortages at the checkout counter.
This guide explains the different ways to check your EBT balance in Kansas, from using a mobile app to calling customer service.
How to Check Your EBT Balance in Kansas
Kansas residents can check their SNAP and EBT Cash balances in several ways. You can go online through the ebtEDGE portal, use the Benny mobile app, or call the 24-hour customer service line. You can also check your EBT Cash balance at an ATM or find your total remaining funds on your last shopping receipt.
1. Check Your Balance Online
Checking your balance through the official state portal is a straightforward process.
Go to the Kansas Department for Children and Families EBT page and find the link for the “ebtEDGE Cardholder Portal,” or go directly to ebtEDGE.com.
Choose “Cardholder Login.”
Enter your 16-digit EBT card number and press “Login,” then provide your PIN.
Your current Food (SNAP) and EBT Cash balances will be displayed. You can also view your transaction history or freeze your card from the menu.
2. Use the Benny App
Using a mobile app offers a convenient way to view your account information on the go.
Download the Benny app from Google Play or the App Store and create a free account using your phone number or email address.
Enter your zip code to find nearby stores.
Link your Kansas EBT card by entering the card number and PIN to see your balance dashboard.
Benny also provides automatic cashback on EBT purchases at participating retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Call Customer Service
Calling the Kansas EBT Customer Service line gives you access to your balance through an automated system or a live agent.
Dial the 24-hour, toll-free number: 1-800-997-6666.
Choose your preferred language. Options include English and Spanish, or you can press * to connect with an interpreter for over 170 other languages. More information is available under the Language Assistance section on the EBT page.
Enter your 16-digit card number followed by your 4-digit PIN.
The automated system will state your current SNAP and EBT Cash balances, your last deposit, and up to 10 recent transactions.
To speak with a representative, report a lost card, or reset your PIN, stay on the line or press “0.”
4. Check at an ATM
Using an ATM is an option for checking your EBT Cash balance.
Insert your Kansas Benefits Card into any ATM that displays the Quest® logo.
Enter your PIN and choose the “Balance Inquiry” option, followed by “Checking.” The machine will show your remaining EBT Cash balance on the screen or on a printed receipt.
Since ATMs only display your EBT Cash funds, you can check your SNAP balance online or by using the Benny app.
To avoid extra charges, use a surcharge-free machine.
5. Review Your Last Receipt
Reviewing your most recent store receipt is a simple way to confirm your remaining funds.
After any purchase or EBT Cash withdrawal, your receipt will print your current balance at the bottom. You can save this receipt to have a record of your funds without needing to call or go online.
Check Your SNAP & EBT Cash Balance in Seconds
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise in Kansas, thieves are using increasingly deceptive tactics to steal benefits. Understanding the different forms these scams can take helps you protect your account and act quickly if you are targeted.
How EBT Benefits Are Stolen
Thieves use several methods to access EBT funds. Phishing or smishing scams involve fake texts, emails, or calls that trick you into sharing your card number or PIN. Another common method is card skimming, where criminals attach devices to store or ATM card readers to copy your card’s information and create a clone card to make fraudulent purchases.
What To Do If Your Benefits Are Stolen
A federal program that reimbursed stolen benefits ended on December 20, 2024, and Congress did not extend it. Unfortunately, benefits stolen after this date cannot be replaced. If you notice unauthorized charges, you must still report the fraud immediately to prevent further losses:
Call ebtEDGE at 800-997-6666 to report the theft.
Contact the Kansas Department for Children and Families (DCF) at 888-369-4777.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security concerns, everyday issues can disrupt your shopping. Knowing how to handle a declined transaction, a damaged card, or a forgotten PIN can save you time and frustration.
Transaction Declined or “Insufficient Funds”
A transaction might be declined for several reasons. You may have a low balance, or the card could be frozen through the ebtEDGE settings. Entering an incorrect PIN too many times can also temporarily lock the card. Sometimes, a temporary hold from a merchant, like a gas station, can reduce your available funds.
Check your balance by calling 1-800-997-6666. You can also download the free Benny app to view your SNAP and EBT Cash balances in real time.
If you used the freeze feature, unfreeze the card in your ebtEDGE settings before paying.
Ask the cashier to re-run the transaction. If the card is locked from too many PIN attempts, you may need to wait 15 minutes or reset your PIN.
If a temporary hold from a fuel or hotel purchase is the issue, wait up to 48 hours for it to be removed or call Kansas EBT Customer Service for longer holds.
Card Is Damaged or Unreadable
Everyday use can take a toll on your EBT card. Heat or physical damage can warp the card or harm the magnetic stripe, preventing payment terminals from reading it.
Request a replacement by calling Kansas EBT Customer Service at 1-800-997-6666 or by using your ebtEDGE account to choose “Replacement Card.” Your first replacement each year is free via standard mail.
While you wait for the new card, ask the cashier if they can manually key-enter your card number. Some approved online grocers also allow you to type in your card details.
Forgotten or Blocked PIN
It is easy to forget your PIN, especially if you do not use your card often. Entering the wrong PIN three times in a row will temporarily lock your card for security.
You can change or reset your PIN at any time through the ebtEDGE app or website, or by calling the automated line at 1-800-997-6666.
When creating a new PIN, choose a four-digit number that is easy for you to remember but hard for others to guess. Avoid using your birth date or repeating numbers.
If your card is already locked, you must wait 15 minutes before you can try again with the correct PIN.
Check Your EBT Balance & Get Cashback On SNAP
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending and get more out of your EBT benefits.
