5 Ways to Check Your Hawaii EBT Balance
Check Hawaii EBT balance online, with the Benny app, or by phone to instantly see your SNAP and cash benefit amounts.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 9, 2025
5 Ways to Check Your Hawaii EBT Balance
Check Hawaii EBT balance online, with the Benny app, or by phone to instantly see your SNAP and cash benefit amounts.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 9, 2025
5 Ways to Check Your Hawaii EBT Balance
Check Hawaii EBT balance online, with the Benny app, or by phone to instantly see your SNAP and cash benefit amounts.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 9, 2025
5 Ways to Check Your Hawaii EBT Balance
Check Hawaii EBT balance online, with the Benny app, or by phone to instantly see your SNAP and cash benefit amounts.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 9, 2025
5 Ways to Check Your Hawaii EBT Balance
Check Hawaii EBT balance online, with the Benny app, or by phone to instantly see your SNAP and cash benefit amounts.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 9, 2025
SHARE
ON THIS PAGE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs, such as Temporary Assistance for Needy Families (TANF). Keeping track of your funds is important for budgeting and avoiding shortages at checkout. A regular EBT balance check in Hawaii helps you manage your spending effectively.
This guide outlines several ways to check EBT balance in Hawaii, from using a mobile app to calling the customer service number.
How to Check Your EBT Balance in Hawaii
There are several ways to check EBT balance in Hawaii. You can review your latest store receipt, use an online portal or mobile app, call the automated phone line, or use an ATM or point-of-sale terminal. Each method provides a quick way to access your current SNAP and EBT Cash fund information.
1. Check Your Last Store Receipt
Looking at your most recent store receipt is a straightforward way to see your remaining funds after a purchase.
Make a purchase using your EBT card.
Take the receipt provided by the cashier or self-checkout machine.
Look near the bottom of the receipt for your “SNAP Balance” and “Cash Balance.”
2. Use The Benny Mobile App
Using the Benny mobile app lets you check Hawaii EBT balance instantly on your phone.
Download Benny from the Google Play or Apple App Store.
Open the app and tap “Add Card,” then provide your 16-digit EBT card number and ZIP code.
Your live SNAP and EBT Cash balances will appear on the main screen.
The app also offers automatic EBT-eligible cashback at many national chains, including Walmart, Costco, and Walgreens.
3. Log In To The ebtEDGE Website
Checking your balance online involves visiting the official ebtEDGE website for cardholders.
Go to the website and choose the “Cardholder Login” option.
Pick the correct state from the drop-down list.
Enter your 16-digit EBT card number and click “Login.”
Your SNAP and EBT Cash balances are displayed at the top of the dashboard.
4. Call The Customer Service Line
Calling the 24-hour customer service line is another option for an EBT balance check in Hawaii. The number is 1-888-328-4292 (TTY 1-800-855-2880), and multilingual interpreters are available.
Call 1-888-328-4292 and select your preferred language, or press “0” for an interpreter.
Enter your 16-digit card number.
Provide your 4-digit PIN when prompted.
An automated voice will read your SNAP and EBT Cash balances.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at an ATM or a store's point-of-sale (POS) terminal is also possible. You can find surcharge-free ATMs using the Allpoint Locator.
Keep in mind that ATMs typically only show your EBT Cash balance. To check your SNAP balance, you can perform a balance inquiry at a store's POS terminal or use the Benny app.
Insert your EBT card into an ATM or swipe it at a grocery store register.
Choose the “Balance Inquiry” option.
Enter your PIN to see the available balance on the screen.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, using deceptive texts and calls to steal information. Recognizing these scams is the first step toward protecting your benefits and taking timely action if they are compromised.
How EBT Benefits Are Stolen
Thieves use several tactics to access benefits. These include smishing texts with fake links and vishing calls from spoofed numbers to get your card details. Card-skimming devices on payment terminals are also common. A frequent check EBT balance in Hawaii can help you spot unauthorized activity early.
What To Do If Your Benefits Are Stolen
If your SNAP benefits were stolen via phishing or skimming after October 1, 2022, they may be replaced. To start the process after an EBT balance check in Hawaii confirms a loss:
Call PAIS at 1-855-643-1643.
Report the theft within 30 days of discovery.
Submit form DHS-1009 within 10 more days.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems with EBT cards and straightforward steps you can take to resolve them quickly.
Card Will Not Swipe or Chip Cannot Be Read
A Kokua card can easily get damaged. Common island elements like heat, sand, or saltwater can demagnetize the stripe or harm the chip, making it unreadable at checkout.
Call the Hawaiʻi EBT Customer Service line at 1-888-328-4292 to request a free replacement. Your old card is disabled when the new one is issued.
While waiting for the new card, you can check Hawaii EBT balance online through ebtEDGE.com or by downloading the Benny app.
Forgotten or Locked Personal Identification Number (PIN)
Entering the wrong PIN four times will lock your card until after midnight. This can happen if you forget your number or if multiple household members are using the card and get mixed up. Some ATMs may even retain the card after too many failed attempts.
You can reset your PIN anytime by visiting ebtEDGE.com, using the ebtEDGE mobile app, or calling 1-888-328-4292.
When choosing a new PIN, pick numbers that are meaningful to you but difficult for others to guess.
If an ATM keeps your card, contact customer service immediately to have a replacement issued.
Benefits Are Missing or Arrive Late
Benefits are typically loaded on the 3rd or 5th of each month, depending on your last name. However, delays can occur. A common reason is a missed six-month or annual eligibility review, which places an automatic hold on your account. High processing volumes at the Department of Human Services can also push back deposit dates.
Before you shop, perform a quick check EBT balance in Hawaii using your last receipt, the phone line, ebtEDGE, or the Benny app.
If your balance is zero after your scheduled deposit date, call the Public Assistance Information Line at 855-643-1543 to check your case status.
Always keep your mailing address current with the Department of Human Services and promptly return your six-month review form to avoid holds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to check Hawaii EBT balance. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending, simplify your EBT balance check in Hawaii, and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs, such as Temporary Assistance for Needy Families (TANF). Keeping track of your funds is important for budgeting and avoiding shortages at checkout. A regular EBT balance check in Hawaii helps you manage your spending effectively.
This guide outlines several ways to check EBT balance in Hawaii, from using a mobile app to calling the customer service number.
How to Check Your EBT Balance in Hawaii
There are several ways to check EBT balance in Hawaii. You can review your latest store receipt, use an online portal or mobile app, call the automated phone line, or use an ATM or point-of-sale terminal. Each method provides a quick way to access your current SNAP and EBT Cash fund information.
1. Check Your Last Store Receipt
Looking at your most recent store receipt is a straightforward way to see your remaining funds after a purchase.
Make a purchase using your EBT card.
Take the receipt provided by the cashier or self-checkout machine.
Look near the bottom of the receipt for your “SNAP Balance” and “Cash Balance.”
2. Use The Benny Mobile App
Using the Benny mobile app lets you check Hawaii EBT balance instantly on your phone.
Download Benny from the Google Play or Apple App Store.
Open the app and tap “Add Card,” then provide your 16-digit EBT card number and ZIP code.
Your live SNAP and EBT Cash balances will appear on the main screen.
The app also offers automatic EBT-eligible cashback at many national chains, including Walmart, Costco, and Walgreens.
3. Log In To The ebtEDGE Website
Checking your balance online involves visiting the official ebtEDGE website for cardholders.
Go to the website and choose the “Cardholder Login” option.
Pick the correct state from the drop-down list.
Enter your 16-digit EBT card number and click “Login.”
Your SNAP and EBT Cash balances are displayed at the top of the dashboard.
4. Call The Customer Service Line
Calling the 24-hour customer service line is another option for an EBT balance check in Hawaii. The number is 1-888-328-4292 (TTY 1-800-855-2880), and multilingual interpreters are available.
Call 1-888-328-4292 and select your preferred language, or press “0” for an interpreter.
Enter your 16-digit card number.
Provide your 4-digit PIN when prompted.
An automated voice will read your SNAP and EBT Cash balances.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at an ATM or a store's point-of-sale (POS) terminal is also possible. You can find surcharge-free ATMs using the Allpoint Locator.
Keep in mind that ATMs typically only show your EBT Cash balance. To check your SNAP balance, you can perform a balance inquiry at a store's POS terminal or use the Benny app.
Insert your EBT card into an ATM or swipe it at a grocery store register.
Choose the “Balance Inquiry” option.
Enter your PIN to see the available balance on the screen.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, using deceptive texts and calls to steal information. Recognizing these scams is the first step toward protecting your benefits and taking timely action if they are compromised.
How EBT Benefits Are Stolen
Thieves use several tactics to access benefits. These include smishing texts with fake links and vishing calls from spoofed numbers to get your card details. Card-skimming devices on payment terminals are also common. A frequent check EBT balance in Hawaii can help you spot unauthorized activity early.
What To Do If Your Benefits Are Stolen
If your SNAP benefits were stolen via phishing or skimming after October 1, 2022, they may be replaced. To start the process after an EBT balance check in Hawaii confirms a loss:
Call PAIS at 1-855-643-1643.
Report the theft within 30 days of discovery.
Submit form DHS-1009 within 10 more days.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems with EBT cards and straightforward steps you can take to resolve them quickly.
Card Will Not Swipe or Chip Cannot Be Read
A Kokua card can easily get damaged. Common island elements like heat, sand, or saltwater can demagnetize the stripe or harm the chip, making it unreadable at checkout.
Call the Hawaiʻi EBT Customer Service line at 1-888-328-4292 to request a free replacement. Your old card is disabled when the new one is issued.
While waiting for the new card, you can check Hawaii EBT balance online through ebtEDGE.com or by downloading the Benny app.
Forgotten or Locked Personal Identification Number (PIN)
Entering the wrong PIN four times will lock your card until after midnight. This can happen if you forget your number or if multiple household members are using the card and get mixed up. Some ATMs may even retain the card after too many failed attempts.
You can reset your PIN anytime by visiting ebtEDGE.com, using the ebtEDGE mobile app, or calling 1-888-328-4292.
When choosing a new PIN, pick numbers that are meaningful to you but difficult for others to guess.
If an ATM keeps your card, contact customer service immediately to have a replacement issued.
Benefits Are Missing or Arrive Late
Benefits are typically loaded on the 3rd or 5th of each month, depending on your last name. However, delays can occur. A common reason is a missed six-month or annual eligibility review, which places an automatic hold on your account. High processing volumes at the Department of Human Services can also push back deposit dates.
Before you shop, perform a quick check EBT balance in Hawaii using your last receipt, the phone line, ebtEDGE, or the Benny app.
If your balance is zero after your scheduled deposit date, call the Public Assistance Information Line at 855-643-1543 to check your case status.
Always keep your mailing address current with the Department of Human Services and promptly return your six-month review form to avoid holds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to check Hawaii EBT balance. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending, simplify your EBT balance check in Hawaii, and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs, such as Temporary Assistance for Needy Families (TANF). Keeping track of your funds is important for budgeting and avoiding shortages at checkout. A regular EBT balance check in Hawaii helps you manage your spending effectively.
This guide outlines several ways to check EBT balance in Hawaii, from using a mobile app to calling the customer service number.
How to Check Your EBT Balance in Hawaii
There are several ways to check EBT balance in Hawaii. You can review your latest store receipt, use an online portal or mobile app, call the automated phone line, or use an ATM or point-of-sale terminal. Each method provides a quick way to access your current SNAP and EBT Cash fund information.
1. Check Your Last Store Receipt
Looking at your most recent store receipt is a straightforward way to see your remaining funds after a purchase.
Make a purchase using your EBT card.
Take the receipt provided by the cashier or self-checkout machine.
Look near the bottom of the receipt for your “SNAP Balance” and “Cash Balance.”
2. Use The Benny Mobile App
Using the Benny mobile app lets you check Hawaii EBT balance instantly on your phone.
Download Benny from the Google Play or Apple App Store.
Open the app and tap “Add Card,” then provide your 16-digit EBT card number and ZIP code.
Your live SNAP and EBT Cash balances will appear on the main screen.
The app also offers automatic EBT-eligible cashback at many national chains, including Walmart, Costco, and Walgreens.
3. Log In To The ebtEDGE Website
Checking your balance online involves visiting the official ebtEDGE website for cardholders.
Go to the website and choose the “Cardholder Login” option.
Pick the correct state from the drop-down list.
Enter your 16-digit EBT card number and click “Login.”
Your SNAP and EBT Cash balances are displayed at the top of the dashboard.
4. Call The Customer Service Line
Calling the 24-hour customer service line is another option for an EBT balance check in Hawaii. The number is 1-888-328-4292 (TTY 1-800-855-2880), and multilingual interpreters are available.
Call 1-888-328-4292 and select your preferred language, or press “0” for an interpreter.
Enter your 16-digit card number.
Provide your 4-digit PIN when prompted.
An automated voice will read your SNAP and EBT Cash balances.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at an ATM or a store's point-of-sale (POS) terminal is also possible. You can find surcharge-free ATMs using the Allpoint Locator.
Keep in mind that ATMs typically only show your EBT Cash balance. To check your SNAP balance, you can perform a balance inquiry at a store's POS terminal or use the Benny app.
Insert your EBT card into an ATM or swipe it at a grocery store register.
Choose the “Balance Inquiry” option.
Enter your PIN to see the available balance on the screen.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, using deceptive texts and calls to steal information. Recognizing these scams is the first step toward protecting your benefits and taking timely action if they are compromised.
How EBT Benefits Are Stolen
Thieves use several tactics to access benefits. These include smishing texts with fake links and vishing calls from spoofed numbers to get your card details. Card-skimming devices on payment terminals are also common. A frequent check EBT balance in Hawaii can help you spot unauthorized activity early.
What To Do If Your Benefits Are Stolen
If your SNAP benefits were stolen via phishing or skimming after October 1, 2022, they may be replaced. To start the process after an EBT balance check in Hawaii confirms a loss:
Call PAIS at 1-855-643-1643.
Report the theft within 30 days of discovery.
Submit form DHS-1009 within 10 more days.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems with EBT cards and straightforward steps you can take to resolve them quickly.
Card Will Not Swipe or Chip Cannot Be Read
A Kokua card can easily get damaged. Common island elements like heat, sand, or saltwater can demagnetize the stripe or harm the chip, making it unreadable at checkout.
Call the Hawaiʻi EBT Customer Service line at 1-888-328-4292 to request a free replacement. Your old card is disabled when the new one is issued.
While waiting for the new card, you can check Hawaii EBT balance online through ebtEDGE.com or by downloading the Benny app.
Forgotten or Locked Personal Identification Number (PIN)
Entering the wrong PIN four times will lock your card until after midnight. This can happen if you forget your number or if multiple household members are using the card and get mixed up. Some ATMs may even retain the card after too many failed attempts.
You can reset your PIN anytime by visiting ebtEDGE.com, using the ebtEDGE mobile app, or calling 1-888-328-4292.
When choosing a new PIN, pick numbers that are meaningful to you but difficult for others to guess.
If an ATM keeps your card, contact customer service immediately to have a replacement issued.
Benefits Are Missing or Arrive Late
Benefits are typically loaded on the 3rd or 5th of each month, depending on your last name. However, delays can occur. A common reason is a missed six-month or annual eligibility review, which places an automatic hold on your account. High processing volumes at the Department of Human Services can also push back deposit dates.
Before you shop, perform a quick check EBT balance in Hawaii using your last receipt, the phone line, ebtEDGE, or the Benny app.
If your balance is zero after your scheduled deposit date, call the Public Assistance Information Line at 855-643-1543 to check your case status.
Always keep your mailing address current with the Department of Human Services and promptly return your six-month review form to avoid holds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to check Hawaii EBT balance. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending, simplify your EBT balance check in Hawaii, and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs, such as Temporary Assistance for Needy Families (TANF). Keeping track of your funds is important for budgeting and avoiding shortages at checkout. A regular EBT balance check in Hawaii helps you manage your spending effectively.
This guide outlines several ways to check EBT balance in Hawaii, from using a mobile app to calling the customer service number.
How to Check Your EBT Balance in Hawaii
There are several ways to check EBT balance in Hawaii. You can review your latest store receipt, use an online portal or mobile app, call the automated phone line, or use an ATM or point-of-sale terminal. Each method provides a quick way to access your current SNAP and EBT Cash fund information.
1. Check Your Last Store Receipt
Looking at your most recent store receipt is a straightforward way to see your remaining funds after a purchase.
Make a purchase using your EBT card.
Take the receipt provided by the cashier or self-checkout machine.
Look near the bottom of the receipt for your “SNAP Balance” and “Cash Balance.”
2. Use The Benny Mobile App
Using the Benny mobile app lets you check Hawaii EBT balance instantly on your phone.
Download Benny from the Google Play or Apple App Store.
Open the app and tap “Add Card,” then provide your 16-digit EBT card number and ZIP code.
Your live SNAP and EBT Cash balances will appear on the main screen.
The app also offers automatic EBT-eligible cashback at many national chains, including Walmart, Costco, and Walgreens.
3. Log In To The ebtEDGE Website
Checking your balance online involves visiting the official ebtEDGE website for cardholders.
Go to the website and choose the “Cardholder Login” option.
Pick the correct state from the drop-down list.
Enter your 16-digit EBT card number and click “Login.”
Your SNAP and EBT Cash balances are displayed at the top of the dashboard.
4. Call The Customer Service Line
Calling the 24-hour customer service line is another option for an EBT balance check in Hawaii. The number is 1-888-328-4292 (TTY 1-800-855-2880), and multilingual interpreters are available.
Call 1-888-328-4292 and select your preferred language, or press “0” for an interpreter.
Enter your 16-digit card number.
Provide your 4-digit PIN when prompted.
An automated voice will read your SNAP and EBT Cash balances.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at an ATM or a store's point-of-sale (POS) terminal is also possible. You can find surcharge-free ATMs using the Allpoint Locator.
Keep in mind that ATMs typically only show your EBT Cash balance. To check your SNAP balance, you can perform a balance inquiry at a store's POS terminal or use the Benny app.
Insert your EBT card into an ATM or swipe it at a grocery store register.
Choose the “Balance Inquiry” option.
Enter your PIN to see the available balance on the screen.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, using deceptive texts and calls to steal information. Recognizing these scams is the first step toward protecting your benefits and taking timely action if they are compromised.
How EBT Benefits Are Stolen
Thieves use several tactics to access benefits. These include smishing texts with fake links and vishing calls from spoofed numbers to get your card details. Card-skimming devices on payment terminals are also common. A frequent check EBT balance in Hawaii can help you spot unauthorized activity early.
What To Do If Your Benefits Are Stolen
If your SNAP benefits were stolen via phishing or skimming after October 1, 2022, they may be replaced. To start the process after an EBT balance check in Hawaii confirms a loss:
Call PAIS at 1-855-643-1643.
Report the theft within 30 days of discovery.
Submit form DHS-1009 within 10 more days.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems with EBT cards and straightforward steps you can take to resolve them quickly.
Card Will Not Swipe or Chip Cannot Be Read
A Kokua card can easily get damaged. Common island elements like heat, sand, or saltwater can demagnetize the stripe or harm the chip, making it unreadable at checkout.
Call the Hawaiʻi EBT Customer Service line at 1-888-328-4292 to request a free replacement. Your old card is disabled when the new one is issued.
While waiting for the new card, you can check Hawaii EBT balance online through ebtEDGE.com or by downloading the Benny app.
Forgotten or Locked Personal Identification Number (PIN)
Entering the wrong PIN four times will lock your card until after midnight. This can happen if you forget your number or if multiple household members are using the card and get mixed up. Some ATMs may even retain the card after too many failed attempts.
You can reset your PIN anytime by visiting ebtEDGE.com, using the ebtEDGE mobile app, or calling 1-888-328-4292.
When choosing a new PIN, pick numbers that are meaningful to you but difficult for others to guess.
If an ATM keeps your card, contact customer service immediately to have a replacement issued.
Benefits Are Missing or Arrive Late
Benefits are typically loaded on the 3rd or 5th of each month, depending on your last name. However, delays can occur. A common reason is a missed six-month or annual eligibility review, which places an automatic hold on your account. High processing volumes at the Department of Human Services can also push back deposit dates.
Before you shop, perform a quick check EBT balance in Hawaii using your last receipt, the phone line, ebtEDGE, or the Benny app.
If your balance is zero after your scheduled deposit date, call the Public Assistance Information Line at 855-643-1543 to check your case status.
Always keep your mailing address current with the Department of Human Services and promptly return your six-month review form to avoid holds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to check Hawaii EBT balance. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending, simplify your EBT balance check in Hawaii, and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash programs, such as Temporary Assistance for Needy Families (TANF). Keeping track of your funds is important for budgeting and avoiding shortages at checkout. A regular EBT balance check in Hawaii helps you manage your spending effectively.
This guide outlines several ways to check EBT balance in Hawaii, from using a mobile app to calling the customer service number.
How to Check Your EBT Balance in Hawaii
There are several ways to check EBT balance in Hawaii. You can review your latest store receipt, use an online portal or mobile app, call the automated phone line, or use an ATM or point-of-sale terminal. Each method provides a quick way to access your current SNAP and EBT Cash fund information.
1. Check Your Last Store Receipt
Looking at your most recent store receipt is a straightforward way to see your remaining funds after a purchase.
Make a purchase using your EBT card.
Take the receipt provided by the cashier or self-checkout machine.
Look near the bottom of the receipt for your “SNAP Balance” and “Cash Balance.”
2. Use The Benny Mobile App
Using the Benny mobile app lets you check Hawaii EBT balance instantly on your phone.
Download Benny from the Google Play or Apple App Store.
Open the app and tap “Add Card,” then provide your 16-digit EBT card number and ZIP code.
Your live SNAP and EBT Cash balances will appear on the main screen.
The app also offers automatic EBT-eligible cashback at many national chains, including Walmart, Costco, and Walgreens.
3. Log In To The ebtEDGE Website
Checking your balance online involves visiting the official ebtEDGE website for cardholders.
Go to the website and choose the “Cardholder Login” option.
Pick the correct state from the drop-down list.
Enter your 16-digit EBT card number and click “Login.”
Your SNAP and EBT Cash balances are displayed at the top of the dashboard.
4. Call The Customer Service Line
Calling the 24-hour customer service line is another option for an EBT balance check in Hawaii. The number is 1-888-328-4292 (TTY 1-800-855-2880), and multilingual interpreters are available.
Call 1-888-328-4292 and select your preferred language, or press “0” for an interpreter.
Enter your 16-digit card number.
Provide your 4-digit PIN when prompted.
An automated voice will read your SNAP and EBT Cash balances.
5. Use An ATM Or POS Terminal
Performing a balance inquiry at an ATM or a store's point-of-sale (POS) terminal is also possible. You can find surcharge-free ATMs using the Allpoint Locator.
Keep in mind that ATMs typically only show your EBT Cash balance. To check your SNAP balance, you can perform a balance inquiry at a store's POS terminal or use the Benny app.
Insert your EBT card into an ATM or swipe it at a grocery store register.
Choose the “Balance Inquiry” option.
Enter your PIN to see the available balance on the screen.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, using deceptive texts and calls to steal information. Recognizing these scams is the first step toward protecting your benefits and taking timely action if they are compromised.
How EBT Benefits Are Stolen
Thieves use several tactics to access benefits. These include smishing texts with fake links and vishing calls from spoofed numbers to get your card details. Card-skimming devices on payment terminals are also common. A frequent check EBT balance in Hawaii can help you spot unauthorized activity early.
What To Do If Your Benefits Are Stolen
If your SNAP benefits were stolen via phishing or skimming after October 1, 2022, they may be replaced. To start the process after an EBT balance check in Hawaii confirms a loss:
Call PAIS at 1-855-643-1643.
Report the theft within 30 days of discovery.
Submit form DHS-1009 within 10 more days.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, everyday issues can disrupt access to your benefits. Here are three common problems with EBT cards and straightforward steps you can take to resolve them quickly.
Card Will Not Swipe or Chip Cannot Be Read
A Kokua card can easily get damaged. Common island elements like heat, sand, or saltwater can demagnetize the stripe or harm the chip, making it unreadable at checkout.
Call the Hawaiʻi EBT Customer Service line at 1-888-328-4292 to request a free replacement. Your old card is disabled when the new one is issued.
While waiting for the new card, you can check Hawaii EBT balance online through ebtEDGE.com or by downloading the Benny app.
Forgotten or Locked Personal Identification Number (PIN)
Entering the wrong PIN four times will lock your card until after midnight. This can happen if you forget your number or if multiple household members are using the card and get mixed up. Some ATMs may even retain the card after too many failed attempts.
You can reset your PIN anytime by visiting ebtEDGE.com, using the ebtEDGE mobile app, or calling 1-888-328-4292.
When choosing a new PIN, pick numbers that are meaningful to you but difficult for others to guess.
If an ATM keeps your card, contact customer service immediately to have a replacement issued.
Benefits Are Missing or Arrive Late
Benefits are typically loaded on the 3rd or 5th of each month, depending on your last name. However, delays can occur. A common reason is a missed six-month or annual eligibility review, which places an automatic hold on your account. High processing volumes at the Department of Human Services can also push back deposit dates.
Before you shop, perform a quick check EBT balance in Hawaii using your last receipt, the phone line, ebtEDGE, or the Benny app.
If your balance is zero after your scheduled deposit date, call the Public Assistance Information Line at 855-643-1543 to check your case status.
Always keep your mailing address current with the Department of Human Services and promptly return your six-month review form to avoid holds.
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your benefits in real time and get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It's a simple way to check Hawaii EBT balance. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items.
Download Benny to take control of your spending, simplify your EBT balance check in Hawaii, and get more out of your EBT benefits.
