5 Ways to Check Your Florida EBT Balance
Quickly check Florida EBT balance online, with the Benny app, or by phone using our step-by-step instructions.

Edward Cheng
Updated on:
Dec 13, 2025
Published on:
Oct 2, 2025

5 Ways to Check Your Florida EBT Balance
Quickly check Florida EBT balance online, with the Benny app, or by phone using our step-by-step instructions.

Edward Cheng
Updated on:
Dec 13, 2025
Published on:
Oct 2, 2025

5 Ways to Check Your Florida EBT Balance
Quickly check Florida EBT balance online, with the Benny app, or by phone using our step-by-step instructions.

Edward Cheng
Updated on:
Dec 13, 2025
Published on:
Oct 2, 2025

5 Ways to Check Your Florida EBT Balance
Quickly check Florida EBT balance online, with the Benny app, or by phone using our step-by-step instructions.

Edward Cheng
Updated on:
Dec 13, 2025
Published on:
Oct 2, 2025

5 Ways to Check Your Florida EBT Balance
Quickly check Florida EBT balance online, with the Benny app, or by phone using our step-by-step instructions.

Edward Cheng
Updated on:
Dec 13, 2025
Published on:
Oct 2, 2025

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Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from the Temporary Assistance for Needy Families (TANF) program. Effectively managing your benefits is important for budgeting and preventing shortages, making it useful to know how to check Florida EBT balance.
This guide will walk you through several methods for an EBT balance check in Florida, from using a mobile app to calling the EBT Customer Service line.
How to Check Your EBT Balance in Florida
You can check your EBT balance in several ways. These include logging into the state’s online portal, using the Benny mobile app, calling the 24/7 customer service line, making an inquiry at an ATM, or simply looking at your last store receipt. Each method provides a quick way to see your current SNAP and EBT Cash funds.
1. Online Through ACCESS Florida / ebtEDGE
Checking your account online is a straightforward way to view your benefit details.
Go to the state’s Electronic Benefits Transfer – Florida DCF page and choose the “EBT Cardholder Portal,” or go directly to the ebtEDGE website.
Choose “Cardholder Login” and sign in with your card number and PIN. If you do not have an account, you will need to create one.
From the main screen, click “Account Summary” to see your food and cash balances, recent deposits, and transaction history.
You can also log into your MyACCESS account, open “My Benefits,” and choose “EBT” to view the same information. This is a convenient way to check your EBT balance in Florida.
2. Benny Mobile App
Using the Benny app offers a convenient method for checking your balance on the go.
Download the Benny app from the App Store or Google Play.
Sign up with your phone number or email, enter your ZIP code, and link your EBT card.
Open the app to see your real-time SNAP and EBT Cash balances displayed at the top of the dashboard. You can tap “History” for more details.
Benny also provides automatic cashback on qualifying EBT purchases at many popular retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Toll-Free EBT Customer Service
Calling the automated phone line is another reliable way to perform an EBT balance check in Florida.
Call 1-888-356-3281, which is available 24/7.
Press 1 for English or 2 for Spanish. Prompts for Haitian Creole and Portuguese will follow if you stay on the line. For more language options, you can consult the DCF Language Help page.
Enter your 16-digit EBT card number and PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances. You can also review your last 10 transactions.
If you need to speak with a representative, you can press “0” at any time.
4. ATM Balance Inquiry
Making an inquiry at an ATM can show your EBT Cash balance, but it may not display your SNAP food benefits. If the ATM only shows your cash benefits, you can check your SNAP balance by calling the customer service number or by using the Benny app.
Find an ATM that displays the QUEST or Star logo. You can find surcharge-free machines using a network locator and filtering for "EBT accepted."
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
5. Printed Receipt
Reviewing your last store receipt is the simplest way to check Florida EBT balance after a transaction.
When you use your EBT card to make a purchase at a grocery store or withdraw EBT Cash funds, your remaining balance for both SNAP and EBT Cash will automatically be printed at the bottom of the receipt.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, making it important to recognize these threats. Knowing the various forms scams can take allows you to protect your account and respond effectively if fraud occurs.
How EBT Benefits Are Stolen
Thieves use several methods to access benefits. Skimming devices on card readers capture card data and PINs, while smishing texts and phishing emails use fake warnings to trick you. Fraudulent websites that mimic the official EBT login page are also common. It is wise to check EBT balance in Florida often to spot fraud.
Reporting Stolen Benefits
If you suspect theft, report it immediately. The federally funded program to replace stolen SNAP benefits ended on December 20, 2024, and reimbursements are not available for thefts after this date. A frequent EBT balance check in Florida can alert you to fraud. If you check Florida EBT balance and see suspicious activity, freeze your card to prevent further loss.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common issues at checkout. Knowing how to troubleshoot them, and how to check Florida EBT balance, can help you complete your purchase smoothly.
Card Will Not Swipe, Tap, or Insert
A card may fail at a point-of-sale terminal if its magnetic stripe is worn or the chip is cracked. Physical damage from bending, water, or exposure to magnets can also make it unreadable.
Inspect the card for visible warping, cracks, or deep scratches.
Try a different checkout lane, as the store’s reader could be the problem.
If the card is damaged, request a free replacement by calling EBT Customer Service; a new one arrives in 5-7 business days.
Until the new card arrives, ask the cashier if they can key-enter the card number manually.
Personal Identification Number (PIN) Errors and Lockouts
Your account will lock after four incorrect PIN entries in a single day. While the card unlocks automatically at midnight, repeated mistakes can prevent you from accessing your benefits at checkout.
Double-check that the keypad is not sticking or registering a digit twice.
If you have forgotten your PIN, you can change it by calling 1-888-356-3281 and following the prompts. You will need your card number, date of birth, and the last four digits of your Social Security number.
After changing your PIN, test it at an ATM before shopping to confirm it works.
Transaction Declined Due to Insufficient Balance or Ineligible Items
A transaction will be denied if your balance is too low or if your cart includes items not eligible for SNAP, such as hot foods or vitamins. To avoid this, check EBT balance in Florida before you shop.
You can also use the Benny app to see your real-time EBT balance for SNAP and EBT Cash. The app also provides cashback opportunities at participating stores.
Confirm your balance by checking your last grocery receipt, logging into the EBT Edge Portal, or calling 1-888-356-3281.
Ask the cashier to split the transaction, paying for SNAP-eligible items with your EBT card and other goods with a different payment method.
If the decline is still unexplained, review your recent transactions through your MyACCESS account to spot any unexpected purchases.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It also offers a simple way to check Florida EBT balance in real time. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This makes the regular task of an EBT balance check in Florida much easier to manage.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from the Temporary Assistance for Needy Families (TANF) program. Effectively managing your benefits is important for budgeting and preventing shortages, making it useful to know how to check Florida EBT balance.
This guide will walk you through several methods for an EBT balance check in Florida, from using a mobile app to calling the EBT Customer Service line.
How to Check Your EBT Balance in Florida
You can check your EBT balance in several ways. These include logging into the state’s online portal, using the Benny mobile app, calling the 24/7 customer service line, making an inquiry at an ATM, or simply looking at your last store receipt. Each method provides a quick way to see your current SNAP and EBT Cash funds.
1. Online Through ACCESS Florida / ebtEDGE
Checking your account online is a straightforward way to view your benefit details.
Go to the state’s Electronic Benefits Transfer – Florida DCF page and choose the “EBT Cardholder Portal,” or go directly to the ebtEDGE website.
Choose “Cardholder Login” and sign in with your card number and PIN. If you do not have an account, you will need to create one.
From the main screen, click “Account Summary” to see your food and cash balances, recent deposits, and transaction history.
You can also log into your MyACCESS account, open “My Benefits,” and choose “EBT” to view the same information. This is a convenient way to check your EBT balance in Florida.
2. Benny Mobile App
Using the Benny app offers a convenient method for checking your balance on the go.
Download the Benny app from the App Store or Google Play.
Sign up with your phone number or email, enter your ZIP code, and link your EBT card.
Open the app to see your real-time SNAP and EBT Cash balances displayed at the top of the dashboard. You can tap “History” for more details.
Benny also provides automatic cashback on qualifying EBT purchases at many popular retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Toll-Free EBT Customer Service
Calling the automated phone line is another reliable way to perform an EBT balance check in Florida.
Call 1-888-356-3281, which is available 24/7.
Press 1 for English or 2 for Spanish. Prompts for Haitian Creole and Portuguese will follow if you stay on the line. For more language options, you can consult the DCF Language Help page.
Enter your 16-digit EBT card number and PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances. You can also review your last 10 transactions.
If you need to speak with a representative, you can press “0” at any time.
4. ATM Balance Inquiry
Making an inquiry at an ATM can show your EBT Cash balance, but it may not display your SNAP food benefits. If the ATM only shows your cash benefits, you can check your SNAP balance by calling the customer service number or by using the Benny app.
Find an ATM that displays the QUEST or Star logo. You can find surcharge-free machines using a network locator and filtering for "EBT accepted."
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
5. Printed Receipt
Reviewing your last store receipt is the simplest way to check Florida EBT balance after a transaction.
When you use your EBT card to make a purchase at a grocery store or withdraw EBT Cash funds, your remaining balance for both SNAP and EBT Cash will automatically be printed at the bottom of the receipt.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, making it important to recognize these threats. Knowing the various forms scams can take allows you to protect your account and respond effectively if fraud occurs.
How EBT Benefits Are Stolen
Thieves use several methods to access benefits. Skimming devices on card readers capture card data and PINs, while smishing texts and phishing emails use fake warnings to trick you. Fraudulent websites that mimic the official EBT login page are also common. It is wise to check EBT balance in Florida often to spot fraud.
Reporting Stolen Benefits
If you suspect theft, report it immediately. The federally funded program to replace stolen SNAP benefits ended on December 20, 2024, and reimbursements are not available for thefts after this date. A frequent EBT balance check in Florida can alert you to fraud. If you check Florida EBT balance and see suspicious activity, freeze your card to prevent further loss.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common issues at checkout. Knowing how to troubleshoot them, and how to check Florida EBT balance, can help you complete your purchase smoothly.
Card Will Not Swipe, Tap, or Insert
A card may fail at a point-of-sale terminal if its magnetic stripe is worn or the chip is cracked. Physical damage from bending, water, or exposure to magnets can also make it unreadable.
Inspect the card for visible warping, cracks, or deep scratches.
Try a different checkout lane, as the store’s reader could be the problem.
If the card is damaged, request a free replacement by calling EBT Customer Service; a new one arrives in 5-7 business days.
Until the new card arrives, ask the cashier if they can key-enter the card number manually.
Personal Identification Number (PIN) Errors and Lockouts
Your account will lock after four incorrect PIN entries in a single day. While the card unlocks automatically at midnight, repeated mistakes can prevent you from accessing your benefits at checkout.
Double-check that the keypad is not sticking or registering a digit twice.
If you have forgotten your PIN, you can change it by calling 1-888-356-3281 and following the prompts. You will need your card number, date of birth, and the last four digits of your Social Security number.
After changing your PIN, test it at an ATM before shopping to confirm it works.
Transaction Declined Due to Insufficient Balance or Ineligible Items
A transaction will be denied if your balance is too low or if your cart includes items not eligible for SNAP, such as hot foods or vitamins. To avoid this, check EBT balance in Florida before you shop.
You can also use the Benny app to see your real-time EBT balance for SNAP and EBT Cash. The app also provides cashback opportunities at participating stores.
Confirm your balance by checking your last grocery receipt, logging into the EBT Edge Portal, or calling 1-888-356-3281.
Ask the cashier to split the transaction, paying for SNAP-eligible items with your EBT card and other goods with a different payment method.
If the decline is still unexplained, review your recent transactions through your MyACCESS account to spot any unexpected purchases.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It also offers a simple way to check Florida EBT balance in real time. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This makes the regular task of an EBT balance check in Florida much easier to manage.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from the Temporary Assistance for Needy Families (TANF) program. Effectively managing your benefits is important for budgeting and preventing shortages, making it useful to know how to check Florida EBT balance.
This guide will walk you through several methods for an EBT balance check in Florida, from using a mobile app to calling the EBT Customer Service line.
How to Check Your EBT Balance in Florida
You can check your EBT balance in several ways. These include logging into the state’s online portal, using the Benny mobile app, calling the 24/7 customer service line, making an inquiry at an ATM, or simply looking at your last store receipt. Each method provides a quick way to see your current SNAP and EBT Cash funds.
1. Online Through ACCESS Florida / ebtEDGE
Checking your account online is a straightforward way to view your benefit details.
Go to the state’s Electronic Benefits Transfer – Florida DCF page and choose the “EBT Cardholder Portal,” or go directly to the ebtEDGE website.
Choose “Cardholder Login” and sign in with your card number and PIN. If you do not have an account, you will need to create one.
From the main screen, click “Account Summary” to see your food and cash balances, recent deposits, and transaction history.
You can also log into your MyACCESS account, open “My Benefits,” and choose “EBT” to view the same information. This is a convenient way to check your EBT balance in Florida.
2. Benny Mobile App
Using the Benny app offers a convenient method for checking your balance on the go.
Download the Benny app from the App Store or Google Play.
Sign up with your phone number or email, enter your ZIP code, and link your EBT card.
Open the app to see your real-time SNAP and EBT Cash balances displayed at the top of the dashboard. You can tap “History” for more details.
Benny also provides automatic cashback on qualifying EBT purchases at many popular retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Toll-Free EBT Customer Service
Calling the automated phone line is another reliable way to perform an EBT balance check in Florida.
Call 1-888-356-3281, which is available 24/7.
Press 1 for English or 2 for Spanish. Prompts for Haitian Creole and Portuguese will follow if you stay on the line. For more language options, you can consult the DCF Language Help page.
Enter your 16-digit EBT card number and PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances. You can also review your last 10 transactions.
If you need to speak with a representative, you can press “0” at any time.
4. ATM Balance Inquiry
Making an inquiry at an ATM can show your EBT Cash balance, but it may not display your SNAP food benefits. If the ATM only shows your cash benefits, you can check your SNAP balance by calling the customer service number or by using the Benny app.
Find an ATM that displays the QUEST or Star logo. You can find surcharge-free machines using a network locator and filtering for "EBT accepted."
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
5. Printed Receipt
Reviewing your last store receipt is the simplest way to check Florida EBT balance after a transaction.
When you use your EBT card to make a purchase at a grocery store or withdraw EBT Cash funds, your remaining balance for both SNAP and EBT Cash will automatically be printed at the bottom of the receipt.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, making it important to recognize these threats. Knowing the various forms scams can take allows you to protect your account and respond effectively if fraud occurs.
How EBT Benefits Are Stolen
Thieves use several methods to access benefits. Skimming devices on card readers capture card data and PINs, while smishing texts and phishing emails use fake warnings to trick you. Fraudulent websites that mimic the official EBT login page are also common. It is wise to check EBT balance in Florida often to spot fraud.
Reporting Stolen Benefits
If you suspect theft, report it immediately. The federally funded program to replace stolen SNAP benefits ended on December 20, 2024, and reimbursements are not available for thefts after this date. A frequent EBT balance check in Florida can alert you to fraud. If you check Florida EBT balance and see suspicious activity, freeze your card to prevent further loss.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common issues at checkout. Knowing how to troubleshoot them, and how to check Florida EBT balance, can help you complete your purchase smoothly.
Card Will Not Swipe, Tap, or Insert
A card may fail at a point-of-sale terminal if its magnetic stripe is worn or the chip is cracked. Physical damage from bending, water, or exposure to magnets can also make it unreadable.
Inspect the card for visible warping, cracks, or deep scratches.
Try a different checkout lane, as the store’s reader could be the problem.
If the card is damaged, request a free replacement by calling EBT Customer Service; a new one arrives in 5-7 business days.
Until the new card arrives, ask the cashier if they can key-enter the card number manually.
Personal Identification Number (PIN) Errors and Lockouts
Your account will lock after four incorrect PIN entries in a single day. While the card unlocks automatically at midnight, repeated mistakes can prevent you from accessing your benefits at checkout.
Double-check that the keypad is not sticking or registering a digit twice.
If you have forgotten your PIN, you can change it by calling 1-888-356-3281 and following the prompts. You will need your card number, date of birth, and the last four digits of your Social Security number.
After changing your PIN, test it at an ATM before shopping to confirm it works.
Transaction Declined Due to Insufficient Balance or Ineligible Items
A transaction will be denied if your balance is too low or if your cart includes items not eligible for SNAP, such as hot foods or vitamins. To avoid this, check EBT balance in Florida before you shop.
You can also use the Benny app to see your real-time EBT balance for SNAP and EBT Cash. The app also provides cashback opportunities at participating stores.
Confirm your balance by checking your last grocery receipt, logging into the EBT Edge Portal, or calling 1-888-356-3281.
Ask the cashier to split the transaction, paying for SNAP-eligible items with your EBT card and other goods with a different payment method.
If the decline is still unexplained, review your recent transactions through your MyACCESS account to spot any unexpected purchases.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It also offers a simple way to check Florida EBT balance in real time. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This makes the regular task of an EBT balance check in Florida much easier to manage.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from the Temporary Assistance for Needy Families (TANF) program. Effectively managing your benefits is important for budgeting and preventing shortages, making it useful to know how to check Florida EBT balance.
This guide will walk you through several methods for an EBT balance check in Florida, from using a mobile app to calling the EBT Customer Service line.
How to Check Your EBT Balance in Florida
You can check your EBT balance in several ways. These include logging into the state’s online portal, using the Benny mobile app, calling the 24/7 customer service line, making an inquiry at an ATM, or simply looking at your last store receipt. Each method provides a quick way to see your current SNAP and EBT Cash funds.
1. Online Through ACCESS Florida / ebtEDGE
Checking your account online is a straightforward way to view your benefit details.
Go to the state’s Electronic Benefits Transfer – Florida DCF page and choose the “EBT Cardholder Portal,” or go directly to the ebtEDGE website.
Choose “Cardholder Login” and sign in with your card number and PIN. If you do not have an account, you will need to create one.
From the main screen, click “Account Summary” to see your food and cash balances, recent deposits, and transaction history.
You can also log into your MyACCESS account, open “My Benefits,” and choose “EBT” to view the same information. This is a convenient way to check your EBT balance in Florida.
2. Benny Mobile App
Using the Benny app offers a convenient method for checking your balance on the go.
Download the Benny app from the App Store or Google Play.
Sign up with your phone number or email, enter your ZIP code, and link your EBT card.
Open the app to see your real-time SNAP and EBT Cash balances displayed at the top of the dashboard. You can tap “History” for more details.
Benny also provides automatic cashback on qualifying EBT purchases at many popular retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Toll-Free EBT Customer Service
Calling the automated phone line is another reliable way to perform an EBT balance check in Florida.
Call 1-888-356-3281, which is available 24/7.
Press 1 for English or 2 for Spanish. Prompts for Haitian Creole and Portuguese will follow if you stay on the line. For more language options, you can consult the DCF Language Help page.
Enter your 16-digit EBT card number and PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances. You can also review your last 10 transactions.
If you need to speak with a representative, you can press “0” at any time.
4. ATM Balance Inquiry
Making an inquiry at an ATM can show your EBT Cash balance, but it may not display your SNAP food benefits. If the ATM only shows your cash benefits, you can check your SNAP balance by calling the customer service number or by using the Benny app.
Find an ATM that displays the QUEST or Star logo. You can find surcharge-free machines using a network locator and filtering for "EBT accepted."
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
5. Printed Receipt
Reviewing your last store receipt is the simplest way to check Florida EBT balance after a transaction.
When you use your EBT card to make a purchase at a grocery store or withdraw EBT Cash funds, your remaining balance for both SNAP and EBT Cash will automatically be printed at the bottom of the receipt.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app

How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, making it important to recognize these threats. Knowing the various forms scams can take allows you to protect your account and respond effectively if fraud occurs.
How EBT Benefits Are Stolen
Thieves use several methods to access benefits. Skimming devices on card readers capture card data and PINs, while smishing texts and phishing emails use fake warnings to trick you. Fraudulent websites that mimic the official EBT login page are also common. It is wise to check EBT balance in Florida often to spot fraud.
Reporting Stolen Benefits
If you suspect theft, report it immediately. The federally funded program to replace stolen SNAP benefits ended on December 20, 2024, and reimbursements are not available for thefts after this date. A frequent EBT balance check in Florida can alert you to fraud. If you check Florida EBT balance and see suspicious activity, freeze your card to prevent further loss.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common issues at checkout. Knowing how to troubleshoot them, and how to check Florida EBT balance, can help you complete your purchase smoothly.
Card Will Not Swipe, Tap, or Insert
A card may fail at a point-of-sale terminal if its magnetic stripe is worn or the chip is cracked. Physical damage from bending, water, or exposure to magnets can also make it unreadable.
Inspect the card for visible warping, cracks, or deep scratches.
Try a different checkout lane, as the store’s reader could be the problem.
If the card is damaged, request a free replacement by calling EBT Customer Service; a new one arrives in 5-7 business days.
Until the new card arrives, ask the cashier if they can key-enter the card number manually.
Personal Identification Number (PIN) Errors and Lockouts
Your account will lock after four incorrect PIN entries in a single day. While the card unlocks automatically at midnight, repeated mistakes can prevent you from accessing your benefits at checkout.
Double-check that the keypad is not sticking or registering a digit twice.
If you have forgotten your PIN, you can change it by calling 1-888-356-3281 and following the prompts. You will need your card number, date of birth, and the last four digits of your Social Security number.
After changing your PIN, test it at an ATM before shopping to confirm it works.
Transaction Declined Due to Insufficient Balance or Ineligible Items
A transaction will be denied if your balance is too low or if your cart includes items not eligible for SNAP, such as hot foods or vitamins. To avoid this, check EBT balance in Florida before you shop.
You can also use the Benny app to see your real-time EBT balance for SNAP and EBT Cash. The app also provides cashback opportunities at participating stores.
Confirm your balance by checking your last grocery receipt, logging into the EBT Edge Portal, or calling 1-888-356-3281.
Ask the cashier to split the transaction, paying for SNAP-eligible items with your EBT card and other goods with a different payment method.
If the decline is still unexplained, review your recent transactions through your MyACCESS account to spot any unexpected purchases.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app

Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It also offers a simple way to check Florida EBT balance in real time. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This makes the regular task of an EBT balance check in Florida much easier to manage.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash, such as from the Temporary Assistance for Needy Families (TANF) program. Effectively managing your benefits is important for budgeting and preventing shortages, making it useful to know how to check Florida EBT balance.
This guide will walk you through several methods for an EBT balance check in Florida, from using a mobile app to calling the EBT Customer Service line.
How to Check Your EBT Balance in Florida
You can check your EBT balance in several ways. These include logging into the state’s online portal, using the Benny mobile app, calling the 24/7 customer service line, making an inquiry at an ATM, or simply looking at your last store receipt. Each method provides a quick way to see your current SNAP and EBT Cash funds.
1. Online Through ACCESS Florida / ebtEDGE
Checking your account online is a straightforward way to view your benefit details.
Go to the state’s Electronic Benefits Transfer – Florida DCF page and choose the “EBT Cardholder Portal,” or go directly to the ebtEDGE website.
Choose “Cardholder Login” and sign in with your card number and PIN. If you do not have an account, you will need to create one.
From the main screen, click “Account Summary” to see your food and cash balances, recent deposits, and transaction history.
You can also log into your MyACCESS account, open “My Benefits,” and choose “EBT” to view the same information. This is a convenient way to check your EBT balance in Florida.
2. Benny Mobile App
Using the Benny app offers a convenient method for checking your balance on the go.
Download the Benny app from the App Store or Google Play.
Sign up with your phone number or email, enter your ZIP code, and link your EBT card.
Open the app to see your real-time SNAP and EBT Cash balances displayed at the top of the dashboard. You can tap “History” for more details.
Benny also provides automatic cashback on qualifying EBT purchases at many popular retailers, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. Toll-Free EBT Customer Service
Calling the automated phone line is another reliable way to perform an EBT balance check in Florida.
Call 1-888-356-3281, which is available 24/7.
Press 1 for English or 2 for Spanish. Prompts for Haitian Creole and Portuguese will follow if you stay on the line. For more language options, you can consult the DCF Language Help page.
Enter your 16-digit EBT card number and PIN when prompted.
An automated voice will read your current SNAP and EBT Cash balances. You can also review your last 10 transactions.
If you need to speak with a representative, you can press “0” at any time.
4. ATM Balance Inquiry
Making an inquiry at an ATM can show your EBT Cash balance, but it may not display your SNAP food benefits. If the ATM only shows your cash benefits, you can check your SNAP balance by calling the customer service number or by using the Benny app.
Find an ATM that displays the QUEST or Star logo. You can find surcharge-free machines using a network locator and filtering for "EBT accepted."
Insert your EBT card and enter your PIN.
Choose the “Balance Inquiry” option from the menu.
5. Printed Receipt
Reviewing your last store receipt is the simplest way to check Florida EBT balance after a transaction.
When you use your EBT card to make a purchase at a grocery store or withdraw EBT Cash funds, your remaining balance for both SNAP and EBT Cash will automatically be printed at the bottom of the receipt.
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How Can I Keep My EBT Card Secure?
Phishing and spam attacks targeting EBT users are on the rise, making it important to recognize these threats. Knowing the various forms scams can take allows you to protect your account and respond effectively if fraud occurs.
How EBT Benefits Are Stolen
Thieves use several methods to access benefits. Skimming devices on card readers capture card data and PINs, while smishing texts and phishing emails use fake warnings to trick you. Fraudulent websites that mimic the official EBT login page are also common. It is wise to check EBT balance in Florida often to spot fraud.
Reporting Stolen Benefits
If you suspect theft, report it immediately. The federally funded program to replace stolen SNAP benefits ended on December 20, 2024, and reimbursements are not available for thefts after this date. A frequent EBT balance check in Florida can alert you to fraud. If you check Florida EBT balance and see suspicious activity, freeze your card to prevent further loss.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond security threats, you might face other common issues at checkout. Knowing how to troubleshoot them, and how to check Florida EBT balance, can help you complete your purchase smoothly.
Card Will Not Swipe, Tap, or Insert
A card may fail at a point-of-sale terminal if its magnetic stripe is worn or the chip is cracked. Physical damage from bending, water, or exposure to magnets can also make it unreadable.
Inspect the card for visible warping, cracks, or deep scratches.
Try a different checkout lane, as the store’s reader could be the problem.
If the card is damaged, request a free replacement by calling EBT Customer Service; a new one arrives in 5-7 business days.
Until the new card arrives, ask the cashier if they can key-enter the card number manually.
Personal Identification Number (PIN) Errors and Lockouts
Your account will lock after four incorrect PIN entries in a single day. While the card unlocks automatically at midnight, repeated mistakes can prevent you from accessing your benefits at checkout.
Double-check that the keypad is not sticking or registering a digit twice.
If you have forgotten your PIN, you can change it by calling 1-888-356-3281 and following the prompts. You will need your card number, date of birth, and the last four digits of your Social Security number.
After changing your PIN, test it at an ATM before shopping to confirm it works.
Transaction Declined Due to Insufficient Balance or Ineligible Items
A transaction will be denied if your balance is too low or if your cart includes items not eligible for SNAP, such as hot foods or vitamins. To avoid this, check EBT balance in Florida before you shop.
You can also use the Benny app to see your real-time EBT balance for SNAP and EBT Cash. The app also provides cashback opportunities at participating stores.
Confirm your balance by checking your last grocery receipt, logging into the EBT Edge Portal, or calling 1-888-356-3281.
Ask the cashier to split the transaction, paying for SNAP-eligible items with your EBT card and other goods with a different payment method.
If the decline is still unexplained, review your recent transactions through your MyACCESS account to spot any unexpected purchases.
Get 1-3% cash back on groceries and track your EBT Balance
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you get cash back on eligible purchases at stores like Target, Walmart, Kroger, and Costco. It also offers a simple way to check Florida EBT balance in real time. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This makes the regular task of an EBT balance check in Florida much easier to manage.
Download Benny to take control of your spending and get more out of your EBT benefits.
