EBT Guides
Feb 6, 2025
Understanding your EBT deposit schedule helps you plan your grocery shopping and manage your budget effectively.
In this article, you'll learn when to expect your EBT deposits and how to troubleshoot common reasons for delays.
Monthly EBT Deposit Schedule in Wisconsin
In Wisconsin, the EBT deposit schedule is determined by the last digit of your case number. This method ensures an even distribution of benefits throughout the month, preventing system overloads and ensuring timely access to funds.
The distribution dates are as follows:
1st of the month: Case numbers ending in 0 or 1
2nd of the month: Case numbers ending in 2 or 3
3rd of the month: Case numbers ending in 4 or 5
4th of the month: Case numbers ending in 6 or 7
5th of the month: Case numbers ending in 8 or 9
How to Find Your Case Number
To find your case number, which determines your EBT deposit schedule, follow these steps:
Locate any official correspondence from the EBT program, such as approval letters or benefit statements, where your case number is typically listed.
Log in to the ACCESS Wisconsin online portal using your personal credentials. Your case number will be displayed in your account information.
If you cannot find your case number through the above methods, contact the Wisconsin EBT hotline at 1-877-415-5164 for assistance.
Why Your EBT Deposit Might Be Late and What to Do
There are several commonly known reasons why your EBT deposit may be late.
One common issue is a delay in processing your application or recertification. If your paperwork is incomplete or submitted late, it can cause a delay in your benefits. Another reason could be a system error or technical glitch, which might temporarily disrupt the deposit schedule. Additionally, changes in your household circumstances, such as income or family size, can also affect the timing of your benefits.
If you experience a delay, it's important to first check your case status through the ACCESS Wisconsin portal or by contacting the EBT hotline. Ensuring that all your information is up-to-date and accurate can help prevent future delays.
Weekends and Holidays
Deposits scheduled on weekends or federal holidays may be delayed until the next business day. Plan your shopping accordingly and check your balance after the holiday or weekend.
Pending Eligibility or Recertification
Failing to complete eligibility reviews or recertification can delay benefits. Submit required documents on time and check for notifications from the state agency to avoid interruptions.
Incorrect Personal Information
Outdated or incorrect personal details can cause deposit issues. Verify your information and promptly update any changes with the appropriate authorities to avoid delays.
Statewide Processing Delays
Technical glitches or high processing volumes can lead to delays. Stay informed through official channels and be patient. For assistance, contact the Wisconsin EBT hotline at 1-877-415-5164.
How to Check Your EBT Deposit Status
There are several ways to check your EBT balance to confirm that your deposit has been made. For a comprehensive guide on all the options, check our guide on checking EBT balance. Here are the three most convenient options:
Wisconsin Official SNAP Portal:
Visit the Wisconsin SNAP website.
Navigate to the section for checking your EBT balance.
Enter your personal details and follow the prompts to view your balance.
Using Benny: Benny is a free app that allows you to check your EBT balance in real time and verify if the deposit has been made. In addition to tracking your benefits, with Benny you can also earn cashback when shopping for groceries or other purchases.
ATM Inquiry: You can check your EBT balance using an ATM. Choose an ATM with the Quest® logo, which signifies that it supports EBT transactions. Insert your EBT card, enter your PIN, and select the option to check your balance.
Do EBT Benefits Expire or Roll Over?
In Wisconsin, unused EBT benefits roll over month to month but expire if not used within 365 days. To avoid losing benefits, ensure you use them within this period. For the most current and accurate information on SNAP expiration rules, visit the Wisconsin's official SNAP website.
Get Cashback on EBT with Benny
With the Benny app, you can monitor your EBT balance and spending in real time while earning cashback on groceries at stores like Dollar General, Target, and Walmart. Simply connect your EBT card and activate offers to start saving.
Download Benny to track your EBT spending and access cash back where you already shop.
