5 Ways to Check Your Connecticut EBT Balance
Quickly check EBT balance in Connecticut online, with the Benny app, or by phone using our step-by-step instructions.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Connecticut EBT Balance
Quickly check EBT balance in Connecticut online, with the Benny app, or by phone using our step-by-step instructions.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Connecticut EBT Balance
Quickly check EBT balance in Connecticut online, with the Benny app, or by phone using our step-by-step instructions.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Connecticut EBT Balance
Quickly check EBT balance in Connecticut online, with the Benny app, or by phone using our step-by-step instructions.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 2, 2025
5 Ways to Check Your Connecticut EBT Balance
Quickly check EBT balance in Connecticut online, with the Benny app, or by phone using our step-by-step instructions.
Edward Cheng
Updated on:
Dec 15, 2025
Published on:
Oct 2, 2025
SHARE
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Whether you receive benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash, such as Temporary Assistance for Needy Families (TANF), your EBT card is your lifeline. Knowing how to check EBT balance in Connecticut helps you budget effectively and avoid running out of funds.
This guide will walk you through the different ways to see your remaining funds, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Connecticut
You can check your EBT balance online through the state’s official portals, by using the Benny mobile app, by calling the 24-hour customer service line, at a participating ATM, or by looking at your last store receipt. Each method gives you access to your SNAP and EBT Cash benefit information so you can manage your funds effectively.
1. Online Through ConneCT/MyDSS or ConnectEBT
Using the state’s official websites provides a direct way to see your funds in real time.
Go to the ConneCT MyAccount page or open the mobile-friendly MyDSS site and choose “MyAccount.”
Sign in with your user ID and password. If you are a new user, select “Create an account” and enter your 5-digit mailing ZIP code, 18-digit EBT card number, and current PIN to pick your credentials.
Once logged in, click “EBT Card” or “View EBT Balance” to see your separate SNAP and EBT Cash balances.
You can also use the cardholder portal with the same login information to view your balance and recent transactions.
2. The Benny Mobile App
Checking your balance with a mobile app offers convenience right on your smartphone. The Benny app is a straightforward option for a quick EBT balance check in Connecticut.
Download Benny from the Apple App Store or Google Play.
Create an account with your phone number or email address.
Enter your ZIP code and link your EBT card by providing the card number and PIN.
After linking your card, the app’s home screen will show your current SNAP and EBT Cash balances. Benny also offers cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. By Phone via the 24-Hour Customer Service Line
Calling the toll-free number is a reliable method to check your EBT balance anytime.
Call 1-888-328-2666. The automated service is available 24 hours a day, seven days a week.
Choose your preferred language. The first options are English, Spanish, Portuguese, and Haitian Creole, but additional languages are available.
Enter your 18-digit EBT card number, followed by your 4-digit PIN.
The automated voice will read your current SNAP and EBT Cash balances and your last ten transactions. You can also request a printed transaction history by mail.
4. At a Surcharge-Free ATM
Using an ATM allows you to check your EBT Cash balance while you are out and about. You can perform two balance checks or cash withdrawals per month for free.
Insert your EBT card at any ATM that displays the NYCE or QUEST logo.
Enter your PIN and choose “Balance Inquiry.”
Pick “Checking” to view the available amount.
This method only shows your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can call the customer service line or use the Benny app. To find a fee-free ATM to check Connecticut EBT balance, you can call 1-888-328-2666 and follow the prompts or use an online locator.
5. On Your Last Store Receipt
Reviewing your last receipt is the quickest way to see your remaining funds after a transaction.
Every time you use your EBT card to buy food or withdraw cash, the printed receipt will show your remaining SNAP and EBT Cash balances at the bottom.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits by taking the right steps at the right time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card skimmers capture data for cloning, while phishing texts trick you into revealing your PIN. Fake websites that mimic the official portal to check EBT balance in Connecticut also harvest your login details. Be wary of unsolicited requests for your information.
What To Do If Your Benefits Are Stolen
The program that replaced stolen SNAP benefits ended on December 20, 2024, and reimbursement is no longer available. If you are a victim of theft, act immediately. A secure EBT balance check in Connecticut can confirm a loss.
Call 1-888-328-2666 to change your PIN and request a new card.
File a police report to document the theft.
Alert investigators by calling the DSS Benefit Center at 1-855-626-6632.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond theft, everyday issues can disrupt access to your benefits. Knowing how to handle a malfunctioning card, a forgotten PIN, or a missing deposit can save you time and stress.
Card Stops Working at Checkout or ATMs
A worn-out magnetic stripe or a damaged chip can cause your card to fail at checkout. Cards also have a “good-thru” date printed on the front and will not work after it passes.
Call the EBT Customer Service line at 1-888-328-2666 to confirm if the card is faulty.
Ask the store clerk to attempt a manual entry if their machine allows it.
If the card is damaged or expired, request a free replacement from Customer Service. You will need to verify your identity.
PIN Is Locked or Forgotten
For security, your card will automatically lock after three incorrect PIN attempts, preventing an EBT balance check in Connecticut until it is reset. This can also happen if a new or replacement card was never activated.
Call 1-888-328-2666 and follow the prompts to reset your PIN. You will need to verify your identity with your date of birth and the last four digits of your SSN.
Choose a new 4-digit PIN that is not easy to guess, avoiding sequences like 1234 or parts of your birth year.
You can also change your PIN anytime through the state’s EBT web portal or the MyDSS mobile app after creating an account.
Expected Benefits Do Not Appear
Benefits are deposited on a staggered schedule. Funds for initials A–F arrive on the 1st, G–N on the 2nd, and O–Z on the 3rd of each month. A quick check Connecticut EBT balance might show zero if you check too early.
A delay might also occur if a required recertification or interim report was submitted late, placing a temporary hold on your case.
Confirm your deposit date on the issuance calendar before assuming there is an issue. Deposits usually appear by 6 a.m.
If your deposit date has passed, call your DSS worker or Customer Service to check if any paperwork is outstanding.
To see your balance and transaction history, you can download the free Benny app, which shows your real-time SNAP and EBT Cash funds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This offers a simple way to check Connecticut EBT balance.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Whether you receive benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash, such as Temporary Assistance for Needy Families (TANF), your EBT card is your lifeline. Knowing how to check EBT balance in Connecticut helps you budget effectively and avoid running out of funds.
This guide will walk you through the different ways to see your remaining funds, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Connecticut
You can check your EBT balance online through the state’s official portals, by using the Benny mobile app, by calling the 24-hour customer service line, at a participating ATM, or by looking at your last store receipt. Each method gives you access to your SNAP and EBT Cash benefit information so you can manage your funds effectively.
1. Online Through ConneCT/MyDSS or ConnectEBT
Using the state’s official websites provides a direct way to see your funds in real time.
Go to the ConneCT MyAccount page or open the mobile-friendly MyDSS site and choose “MyAccount.”
Sign in with your user ID and password. If you are a new user, select “Create an account” and enter your 5-digit mailing ZIP code, 18-digit EBT card number, and current PIN to pick your credentials.
Once logged in, click “EBT Card” or “View EBT Balance” to see your separate SNAP and EBT Cash balances.
You can also use the cardholder portal with the same login information to view your balance and recent transactions.
2. The Benny Mobile App
Checking your balance with a mobile app offers convenience right on your smartphone. The Benny app is a straightforward option for a quick EBT balance check in Connecticut.
Download Benny from the Apple App Store or Google Play.
Create an account with your phone number or email address.
Enter your ZIP code and link your EBT card by providing the card number and PIN.
After linking your card, the app’s home screen will show your current SNAP and EBT Cash balances. Benny also offers cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. By Phone via the 24-Hour Customer Service Line
Calling the toll-free number is a reliable method to check your EBT balance anytime.
Call 1-888-328-2666. The automated service is available 24 hours a day, seven days a week.
Choose your preferred language. The first options are English, Spanish, Portuguese, and Haitian Creole, but additional languages are available.
Enter your 18-digit EBT card number, followed by your 4-digit PIN.
The automated voice will read your current SNAP and EBT Cash balances and your last ten transactions. You can also request a printed transaction history by mail.
4. At a Surcharge-Free ATM
Using an ATM allows you to check your EBT Cash balance while you are out and about. You can perform two balance checks or cash withdrawals per month for free.
Insert your EBT card at any ATM that displays the NYCE or QUEST logo.
Enter your PIN and choose “Balance Inquiry.”
Pick “Checking” to view the available amount.
This method only shows your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can call the customer service line or use the Benny app. To find a fee-free ATM to check Connecticut EBT balance, you can call 1-888-328-2666 and follow the prompts or use an online locator.
5. On Your Last Store Receipt
Reviewing your last receipt is the quickest way to see your remaining funds after a transaction.
Every time you use your EBT card to buy food or withdraw cash, the printed receipt will show your remaining SNAP and EBT Cash balances at the bottom.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits by taking the right steps at the right time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card skimmers capture data for cloning, while phishing texts trick you into revealing your PIN. Fake websites that mimic the official portal to check EBT balance in Connecticut also harvest your login details. Be wary of unsolicited requests for your information.
What To Do If Your Benefits Are Stolen
The program that replaced stolen SNAP benefits ended on December 20, 2024, and reimbursement is no longer available. If you are a victim of theft, act immediately. A secure EBT balance check in Connecticut can confirm a loss.
Call 1-888-328-2666 to change your PIN and request a new card.
File a police report to document the theft.
Alert investigators by calling the DSS Benefit Center at 1-855-626-6632.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond theft, everyday issues can disrupt access to your benefits. Knowing how to handle a malfunctioning card, a forgotten PIN, or a missing deposit can save you time and stress.
Card Stops Working at Checkout or ATMs
A worn-out magnetic stripe or a damaged chip can cause your card to fail at checkout. Cards also have a “good-thru” date printed on the front and will not work after it passes.
Call the EBT Customer Service line at 1-888-328-2666 to confirm if the card is faulty.
Ask the store clerk to attempt a manual entry if their machine allows it.
If the card is damaged or expired, request a free replacement from Customer Service. You will need to verify your identity.
PIN Is Locked or Forgotten
For security, your card will automatically lock after three incorrect PIN attempts, preventing an EBT balance check in Connecticut until it is reset. This can also happen if a new or replacement card was never activated.
Call 1-888-328-2666 and follow the prompts to reset your PIN. You will need to verify your identity with your date of birth and the last four digits of your SSN.
Choose a new 4-digit PIN that is not easy to guess, avoiding sequences like 1234 or parts of your birth year.
You can also change your PIN anytime through the state’s EBT web portal or the MyDSS mobile app after creating an account.
Expected Benefits Do Not Appear
Benefits are deposited on a staggered schedule. Funds for initials A–F arrive on the 1st, G–N on the 2nd, and O–Z on the 3rd of each month. A quick check Connecticut EBT balance might show zero if you check too early.
A delay might also occur if a required recertification or interim report was submitted late, placing a temporary hold on your case.
Confirm your deposit date on the issuance calendar before assuming there is an issue. Deposits usually appear by 6 a.m.
If your deposit date has passed, call your DSS worker or Customer Service to check if any paperwork is outstanding.
To see your balance and transaction history, you can download the free Benny app, which shows your real-time SNAP and EBT Cash funds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This offers a simple way to check Connecticut EBT balance.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Whether you receive benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash, such as Temporary Assistance for Needy Families (TANF), your EBT card is your lifeline. Knowing how to check EBT balance in Connecticut helps you budget effectively and avoid running out of funds.
This guide will walk you through the different ways to see your remaining funds, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Connecticut
You can check your EBT balance online through the state’s official portals, by using the Benny mobile app, by calling the 24-hour customer service line, at a participating ATM, or by looking at your last store receipt. Each method gives you access to your SNAP and EBT Cash benefit information so you can manage your funds effectively.
1. Online Through ConneCT/MyDSS or ConnectEBT
Using the state’s official websites provides a direct way to see your funds in real time.
Go to the ConneCT MyAccount page or open the mobile-friendly MyDSS site and choose “MyAccount.”
Sign in with your user ID and password. If you are a new user, select “Create an account” and enter your 5-digit mailing ZIP code, 18-digit EBT card number, and current PIN to pick your credentials.
Once logged in, click “EBT Card” or “View EBT Balance” to see your separate SNAP and EBT Cash balances.
You can also use the cardholder portal with the same login information to view your balance and recent transactions.
2. The Benny Mobile App
Checking your balance with a mobile app offers convenience right on your smartphone. The Benny app is a straightforward option for a quick EBT balance check in Connecticut.
Download Benny from the Apple App Store or Google Play.
Create an account with your phone number or email address.
Enter your ZIP code and link your EBT card by providing the card number and PIN.
After linking your card, the app’s home screen will show your current SNAP and EBT Cash balances. Benny also offers cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. By Phone via the 24-Hour Customer Service Line
Calling the toll-free number is a reliable method to check your EBT balance anytime.
Call 1-888-328-2666. The automated service is available 24 hours a day, seven days a week.
Choose your preferred language. The first options are English, Spanish, Portuguese, and Haitian Creole, but additional languages are available.
Enter your 18-digit EBT card number, followed by your 4-digit PIN.
The automated voice will read your current SNAP and EBT Cash balances and your last ten transactions. You can also request a printed transaction history by mail.
4. At a Surcharge-Free ATM
Using an ATM allows you to check your EBT Cash balance while you are out and about. You can perform two balance checks or cash withdrawals per month for free.
Insert your EBT card at any ATM that displays the NYCE or QUEST logo.
Enter your PIN and choose “Balance Inquiry.”
Pick “Checking” to view the available amount.
This method only shows your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can call the customer service line or use the Benny app. To find a fee-free ATM to check Connecticut EBT balance, you can call 1-888-328-2666 and follow the prompts or use an online locator.
5. On Your Last Store Receipt
Reviewing your last receipt is the quickest way to see your remaining funds after a transaction.
Every time you use your EBT card to buy food or withdraw cash, the printed receipt will show your remaining SNAP and EBT Cash balances at the bottom.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits by taking the right steps at the right time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card skimmers capture data for cloning, while phishing texts trick you into revealing your PIN. Fake websites that mimic the official portal to check EBT balance in Connecticut also harvest your login details. Be wary of unsolicited requests for your information.
What To Do If Your Benefits Are Stolen
The program that replaced stolen SNAP benefits ended on December 20, 2024, and reimbursement is no longer available. If you are a victim of theft, act immediately. A secure EBT balance check in Connecticut can confirm a loss.
Call 1-888-328-2666 to change your PIN and request a new card.
File a police report to document the theft.
Alert investigators by calling the DSS Benefit Center at 1-855-626-6632.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond theft, everyday issues can disrupt access to your benefits. Knowing how to handle a malfunctioning card, a forgotten PIN, or a missing deposit can save you time and stress.
Card Stops Working at Checkout or ATMs
A worn-out magnetic stripe or a damaged chip can cause your card to fail at checkout. Cards also have a “good-thru” date printed on the front and will not work after it passes.
Call the EBT Customer Service line at 1-888-328-2666 to confirm if the card is faulty.
Ask the store clerk to attempt a manual entry if their machine allows it.
If the card is damaged or expired, request a free replacement from Customer Service. You will need to verify your identity.
PIN Is Locked or Forgotten
For security, your card will automatically lock after three incorrect PIN attempts, preventing an EBT balance check in Connecticut until it is reset. This can also happen if a new or replacement card was never activated.
Call 1-888-328-2666 and follow the prompts to reset your PIN. You will need to verify your identity with your date of birth and the last four digits of your SSN.
Choose a new 4-digit PIN that is not easy to guess, avoiding sequences like 1234 or parts of your birth year.
You can also change your PIN anytime through the state’s EBT web portal or the MyDSS mobile app after creating an account.
Expected Benefits Do Not Appear
Benefits are deposited on a staggered schedule. Funds for initials A–F arrive on the 1st, G–N on the 2nd, and O–Z on the 3rd of each month. A quick check Connecticut EBT balance might show zero if you check too early.
A delay might also occur if a required recertification or interim report was submitted late, placing a temporary hold on your case.
Confirm your deposit date on the issuance calendar before assuming there is an issue. Deposits usually appear by 6 a.m.
If your deposit date has passed, call your DSS worker or Customer Service to check if any paperwork is outstanding.
To see your balance and transaction history, you can download the free Benny app, which shows your real-time SNAP and EBT Cash funds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This offers a simple way to check Connecticut EBT balance.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Whether you receive benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash, such as Temporary Assistance for Needy Families (TANF), your EBT card is your lifeline. Knowing how to check EBT balance in Connecticut helps you budget effectively and avoid running out of funds.
This guide will walk you through the different ways to see your remaining funds, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Connecticut
You can check your EBT balance online through the state’s official portals, by using the Benny mobile app, by calling the 24-hour customer service line, at a participating ATM, or by looking at your last store receipt. Each method gives you access to your SNAP and EBT Cash benefit information so you can manage your funds effectively.
1. Online Through ConneCT/MyDSS or ConnectEBT
Using the state’s official websites provides a direct way to see your funds in real time.
Go to the ConneCT MyAccount page or open the mobile-friendly MyDSS site and choose “MyAccount.”
Sign in with your user ID and password. If you are a new user, select “Create an account” and enter your 5-digit mailing ZIP code, 18-digit EBT card number, and current PIN to pick your credentials.
Once logged in, click “EBT Card” or “View EBT Balance” to see your separate SNAP and EBT Cash balances.
You can also use the cardholder portal with the same login information to view your balance and recent transactions.
2. The Benny Mobile App
Checking your balance with a mobile app offers convenience right on your smartphone. The Benny app is a straightforward option for a quick EBT balance check in Connecticut.
Download Benny from the Apple App Store or Google Play.
Create an account with your phone number or email address.
Enter your ZIP code and link your EBT card by providing the card number and PIN.
After linking your card, the app’s home screen will show your current SNAP and EBT Cash balances. Benny also offers cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. By Phone via the 24-Hour Customer Service Line
Calling the toll-free number is a reliable method to check your EBT balance anytime.
Call 1-888-328-2666. The automated service is available 24 hours a day, seven days a week.
Choose your preferred language. The first options are English, Spanish, Portuguese, and Haitian Creole, but additional languages are available.
Enter your 18-digit EBT card number, followed by your 4-digit PIN.
The automated voice will read your current SNAP and EBT Cash balances and your last ten transactions. You can also request a printed transaction history by mail.
4. At a Surcharge-Free ATM
Using an ATM allows you to check your EBT Cash balance while you are out and about. You can perform two balance checks or cash withdrawals per month for free.
Insert your EBT card at any ATM that displays the NYCE or QUEST logo.
Enter your PIN and choose “Balance Inquiry.”
Pick “Checking” to view the available amount.
This method only shows your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can call the customer service line or use the Benny app. To find a fee-free ATM to check Connecticut EBT balance, you can call 1-888-328-2666 and follow the prompts or use an online locator.
5. On Your Last Store Receipt
Reviewing your last receipt is the quickest way to see your remaining funds after a transaction.
Every time you use your EBT card to buy food or withdraw cash, the printed receipt will show your remaining SNAP and EBT Cash balances at the bottom.
Download Benny app to save on groceries
Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score
Download the app
How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits by taking the right steps at the right time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card skimmers capture data for cloning, while phishing texts trick you into revealing your PIN. Fake websites that mimic the official portal to check EBT balance in Connecticut also harvest your login details. Be wary of unsolicited requests for your information.
What To Do If Your Benefits Are Stolen
The program that replaced stolen SNAP benefits ended on December 20, 2024, and reimbursement is no longer available. If you are a victim of theft, act immediately. A secure EBT balance check in Connecticut can confirm a loss.
Call 1-888-328-2666 to change your PIN and request a new card.
File a police report to document the theft.
Alert investigators by calling the DSS Benefit Center at 1-855-626-6632.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond theft, everyday issues can disrupt access to your benefits. Knowing how to handle a malfunctioning card, a forgotten PIN, or a missing deposit can save you time and stress.
Card Stops Working at Checkout or ATMs
A worn-out magnetic stripe or a damaged chip can cause your card to fail at checkout. Cards also have a “good-thru” date printed on the front and will not work after it passes.
Call the EBT Customer Service line at 1-888-328-2666 to confirm if the card is faulty.
Ask the store clerk to attempt a manual entry if their machine allows it.
If the card is damaged or expired, request a free replacement from Customer Service. You will need to verify your identity.
PIN Is Locked or Forgotten
For security, your card will automatically lock after three incorrect PIN attempts, preventing an EBT balance check in Connecticut until it is reset. This can also happen if a new or replacement card was never activated.
Call 1-888-328-2666 and follow the prompts to reset your PIN. You will need to verify your identity with your date of birth and the last four digits of your SSN.
Choose a new 4-digit PIN that is not easy to guess, avoiding sequences like 1234 or parts of your birth year.
You can also change your PIN anytime through the state’s EBT web portal or the MyDSS mobile app after creating an account.
Expected Benefits Do Not Appear
Benefits are deposited on a staggered schedule. Funds for initials A–F arrive on the 1st, G–N on the 2nd, and O–Z on the 3rd of each month. A quick check Connecticut EBT balance might show zero if you check too early.
A delay might also occur if a required recertification or interim report was submitted late, placing a temporary hold on your case.
Confirm your deposit date on the issuance calendar before assuming there is an issue. Deposits usually appear by 6 a.m.
If your deposit date has passed, call your DSS worker or Customer Service to check if any paperwork is outstanding.
To see your balance and transaction history, you can download the free Benny app, which shows your real-time SNAP and EBT Cash funds.
Get 1-3% cash back on groceries and track your EBT Balance
Download the app
Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This offers a simple way to check Connecticut EBT balance.
Download Benny to take control of your spending and get more out of your EBT benefits.
Frequently Asked Questions
SHARE
Whether you receive benefits from the Supplemental Nutrition Assistance Program (SNAP) or EBT Cash, such as Temporary Assistance for Needy Families (TANF), your EBT card is your lifeline. Knowing how to check EBT balance in Connecticut helps you budget effectively and avoid running out of funds.
This guide will walk you through the different ways to see your remaining funds, from using a mobile app to calling EBT Customer Service.
How to Check Your EBT Balance in Connecticut
You can check your EBT balance online through the state’s official portals, by using the Benny mobile app, by calling the 24-hour customer service line, at a participating ATM, or by looking at your last store receipt. Each method gives you access to your SNAP and EBT Cash benefit information so you can manage your funds effectively.
1. Online Through ConneCT/MyDSS or ConnectEBT
Using the state’s official websites provides a direct way to see your funds in real time.
Go to the ConneCT MyAccount page or open the mobile-friendly MyDSS site and choose “MyAccount.”
Sign in with your user ID and password. If you are a new user, select “Create an account” and enter your 5-digit mailing ZIP code, 18-digit EBT card number, and current PIN to pick your credentials.
Once logged in, click “EBT Card” or “View EBT Balance” to see your separate SNAP and EBT Cash balances.
You can also use the cardholder portal with the same login information to view your balance and recent transactions.
2. The Benny Mobile App
Checking your balance with a mobile app offers convenience right on your smartphone. The Benny app is a straightforward option for a quick EBT balance check in Connecticut.
Download Benny from the Apple App Store or Google Play.
Create an account with your phone number or email address.
Enter your ZIP code and link your EBT card by providing the card number and PIN.
After linking your card, the app’s home screen will show your current SNAP and EBT Cash balances. Benny also offers cashback on eligible EBT purchases at participating stores, including Walmart, Costco, Walgreens, and Trader Joe’s.
3. By Phone via the 24-Hour Customer Service Line
Calling the toll-free number is a reliable method to check your EBT balance anytime.
Call 1-888-328-2666. The automated service is available 24 hours a day, seven days a week.
Choose your preferred language. The first options are English, Spanish, Portuguese, and Haitian Creole, but additional languages are available.
Enter your 18-digit EBT card number, followed by your 4-digit PIN.
The automated voice will read your current SNAP and EBT Cash balances and your last ten transactions. You can also request a printed transaction history by mail.
4. At a Surcharge-Free ATM
Using an ATM allows you to check your EBT Cash balance while you are out and about. You can perform two balance checks or cash withdrawals per month for free.
Insert your EBT card at any ATM that displays the NYCE or QUEST logo.
Enter your PIN and choose “Balance Inquiry.”
Pick “Checking” to view the available amount.
This method only shows your EBT Cash balance, not your SNAP funds. To check your SNAP balance, you can call the customer service line or use the Benny app. To find a fee-free ATM to check Connecticut EBT balance, you can call 1-888-328-2666 and follow the prompts or use an online locator.
5. On Your Last Store Receipt
Reviewing your last receipt is the quickest way to see your remaining funds after a transaction.
Every time you use your EBT card to buy food or withdraw cash, the printed receipt will show your remaining SNAP and EBT Cash balances at the bottom.
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How Can I Keep My EBT Card Secure?
With phishing and spam attacks on the rise, it is important to recognize the different forms these scams can take. Knowing the warning signs helps you protect your benefits by taking the right steps at the right time.
How EBT Benefits Are Stolen
Thieves use several methods to steal benefits. Card skimmers capture data for cloning, while phishing texts trick you into revealing your PIN. Fake websites that mimic the official portal to check EBT balance in Connecticut also harvest your login details. Be wary of unsolicited requests for your information.
What To Do If Your Benefits Are Stolen
The program that replaced stolen SNAP benefits ended on December 20, 2024, and reimbursement is no longer available. If you are a victim of theft, act immediately. A secure EBT balance check in Connecticut can confirm a loss.
Call 1-888-328-2666 to change your PIN and request a new card.
File a police report to document the theft.
Alert investigators by calling the DSS Benefit Center at 1-855-626-6632.
Other Common Issues with EBT Cards and How to Resolve Them
Beyond theft, everyday issues can disrupt access to your benefits. Knowing how to handle a malfunctioning card, a forgotten PIN, or a missing deposit can save you time and stress.
Card Stops Working at Checkout or ATMs
A worn-out magnetic stripe or a damaged chip can cause your card to fail at checkout. Cards also have a “good-thru” date printed on the front and will not work after it passes.
Call the EBT Customer Service line at 1-888-328-2666 to confirm if the card is faulty.
Ask the store clerk to attempt a manual entry if their machine allows it.
If the card is damaged or expired, request a free replacement from Customer Service. You will need to verify your identity.
PIN Is Locked or Forgotten
For security, your card will automatically lock after three incorrect PIN attempts, preventing an EBT balance check in Connecticut until it is reset. This can also happen if a new or replacement card was never activated.
Call 1-888-328-2666 and follow the prompts to reset your PIN. You will need to verify your identity with your date of birth and the last four digits of your SSN.
Choose a new 4-digit PIN that is not easy to guess, avoiding sequences like 1234 or parts of your birth year.
You can also change your PIN anytime through the state’s EBT web portal or the MyDSS mobile app after creating an account.
Expected Benefits Do Not Appear
Benefits are deposited on a staggered schedule. Funds for initials A–F arrive on the 1st, G–N on the 2nd, and O–Z on the 3rd of each month. A quick check Connecticut EBT balance might show zero if you check too early.
A delay might also occur if a required recertification or interim report was submitted late, placing a temporary hold on your case.
Confirm your deposit date on the issuance calendar before assuming there is an issue. Deposits usually appear by 6 a.m.
If your deposit date has passed, call your DSS worker or Customer Service to check if any paperwork is outstanding.
To see your balance and transaction history, you can download the free Benny app, which shows your real-time SNAP and EBT Cash funds.
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Track Your EBT Balance and Earn Cashback with Benny
Benny is a free app that helps you track your EBT balance in real time and get cash back on eligible purchases at stores like Target, Walmart, and Kroger. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny to receive cashback on SNAP-eligible items. This offers a simple way to check Connecticut EBT balance.
Download Benny to take control of your spending and get more out of your EBT benefits.
