5 Ways to Check Your Colorado EBT Balance

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EBT cards deliver benefits for the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs like Temporary Assistance for Needy Families (TANF). An EBT balance check in Colorado is a straightforward way to manage your funds, helping you budget effectively and avoid shortages. Knowing your available amount is a good habit for planning your shopping trips.

This guide explains the different ways to check EBT balance in Colorado, including how to check Colorado EBT balance using a mobile app or by calling customer service.

How to Check Your EBT Balance in Colorado

You can check your EBT balance in several ways. These include using the official online portal, a mobile app, calling the automated phone line, or checking your latest store receipt. You can also perform a balance inquiry at an ATM. Each method provides up-to-date information on your SNAP and EBT Cash funds to help you manage your benefits.

1. Use the ebtEDGE Cardholder Portal

Accessing your account through the state-approved website is a free way to see your current balances and transaction history. You can also use the portal to manage your card's security.

Go to the official EBT website and find the Cardholder Portal link, or go directly to the ebtEDGE site.
If it's your first time, choose "Register Here" and provide your 16-digit EBT card number to set up a User ID and password.
Once logged in, your home screen will display your SNAP and EBT Cash balances.
Click on "Transaction History" for a detailed review of your spending. You can also freeze your card if it is misplaced and unfreeze it when found.
Always log out after your session to protect your account information.

2. Download the Benny App

Using the Benny app allows you to securely check your food and cash balances in real time from your phone.

Download the app from the Apple App Store or Google Play and create an account.
Tap "Add Card" and enter your 16-digit EBT number and ZIP code to connect your account.
Your main dashboard will then show your current balances and recent transactions.

Benny also provides automatic cashback when you shop with your EBT card at participating stores like Walmart, Costco, and Walgreens.

3. Call Customer Service

Calling the 24-hour automated phone line is another way to check EBT balance in Colorado. The system can read your balances and recent transactions over the phone.

Dial the toll-free number at 1-888-328-2656 (TTY 1-800-659-2656).
Choose your preferred language from the initial prompts.
Enter your full EBT card number and PIN when requested.
The automated system will announce your SNAP food and EBT Cash balances, along with recent deposits and purchases.
You can press 0 to speak with a representative for further assistance, including requesting an interpreter. More information on this is available through the state's language-access details.

4. Check Your Last Store Receipt

Reviewing your most recent store receipt is a quick offline method for an EBT balance check in Colorado. You can also request a balance slip without making a purchase.

After a purchase, look for the "Remaining Food" and "Remaining Cash" lines printed at the bottom of your receipt.
If you are not buying anything, you can ask a cashier to perform a "Balance Inquiry." They will swipe your card and give you a printed slip with your current balances.
Discard old receipts once you have a new one with an updated balance.

5. Make an ATM Balance Inquiry

Performing a balance inquiry at an ATM is an option to check Colorado EBT balance. While you can use any Quest-branded ATM, some may charge a fee.

Use an online tool like the Allpoint locator to find a surcharge-free ATM near you.
Insert your EBT card, enter your PIN, and choose the option for a balance inquiry.
The screen will display your food and EBT Cash balances, and you can usually print a receipt.
If an ATM screen warns you about a surcharge, cancel the transaction and find a different machine to avoid the fee.

A state fee of 32 cents applies to each ATM transaction, even for a balance check at a surcharge-free machine.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks targeting EBT users are on the rise, making it more important than ever to be vigilant. Recognizing the different forms these scams can take is the first step in protecting your monthly food and cash benefits.

How EBT Benefits Are Stolen

Thieves use physical card skimmers on payment terminals to copy your card data. They also use digital phishing tactics, sending fake texts or emails to trick you into revealing your card number and PIN. Some scams falsely claim you must call a number to check EBT balance in Colorado, but this is a ploy to steal your information.

What To Do If Your Benefits Are Stolen

Immediately contact your county human services office to report theft. SNAP benefits stolen after December 20, 2024, cannot be replaced. However, cash benefits from certain programs may still be replaceable under state rules. Always perform an EBT balance check in Colorado through official channels to verify your account status.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday technical glitches can disrupt access to your benefits. Here are three common EBT card problems and the steps you can take to resolve them quickly.

Card Will Not Swipe, Insert, or Tap

A card that won’t scan is often physically damaged. The magnetic stripe or chip can get scratched, bent, or demagnetized from being near magnets, while exposure to water or extreme temperatures can also cause it to fail.

Gently clean the stripe and try a different payment terminal, as the card reader itself could be the issue.
Temporarily freeze your card using the ebtEDGE mobile app or Cardholder Portal while you arrange for a replacement.
Call EBT Customer Service at 1-888-328-2656 or visit your county office to request a new card.
Store your replacement card in a protective sleeve away from direct sunlight and magnets.

Forgotten or Locked PIN

For security, your card will automatically lock after four consecutive incorrect PIN attempts. It is also common to forget your PIN after long periods without using the card, especially if the number was complex.

You can reset your PIN anytime by calling 1-888-328-2656 or by logging into the ebtEDGE Cardholder Portal.
To avoid this, check Colorado EBT balance with your last receipt before making multiple PIN attempts if you are unsure.
Choose a unique four-digit code that is not your date of birth or address numbers.
Consider updating your PIN monthly as a safety habit, and never write it on the card itself.

Purchase Declined With an Available Balance

A decline can happen if you try to buy non-eligible items with SNAP benefits or if the wrong account type (SNAP vs. EBT Cash) is chosen at checkout. Sometimes a cashier may not separate items correctly, or a network timeout can cause the transaction to fail.

Before you shop, it's a good idea to check EBT balance in Colorado to avoid surprises at the register.
Separate SNAP-eligible items from other goods before checkout, or be prepared to pay for non-eligible products with another method.
If you were charged incorrectly, file a transaction dispute through customer service within 90 days and keep your receipt.
An EBT balance check in Colorado can be done with your latest receipt, the 24-hour phone line, or by linking your card to the free Benny app for real-time tracking.
For online shopping, confirm the retailer is USDA-approved to accept EBT payments online.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you check EBT balance in Colorado and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

EBT cards deliver benefits for the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs like Temporary Assistance for Needy Families (TANF). An EBT balance check in Colorado is a straightforward way to manage your funds, helping you budget effectively and avoid shortages. Knowing your available amount is a good habit for planning your shopping trips.

This guide explains the different ways to check EBT balance in Colorado, including how to check Colorado EBT balance using a mobile app or by calling customer service.

How to Check Your EBT Balance in Colorado

You can check your EBT balance in several ways. These include using the official online portal, a mobile app, calling the automated phone line, or checking your latest store receipt. You can also perform a balance inquiry at an ATM. Each method provides up-to-date information on your SNAP and EBT Cash funds to help you manage your benefits.

1. Use the ebtEDGE Cardholder Portal

Accessing your account through the state-approved website is a free way to see your current balances and transaction history. You can also use the portal to manage your card's security.

Go to the official EBT website and find the Cardholder Portal link, or go directly to the ebtEDGE site.
If it's your first time, choose "Register Here" and provide your 16-digit EBT card number to set up a User ID and password.
Once logged in, your home screen will display your SNAP and EBT Cash balances.
Click on "Transaction History" for a detailed review of your spending. You can also freeze your card if it is misplaced and unfreeze it when found.
Always log out after your session to protect your account information.

2. Download the Benny App

Using the Benny app allows you to securely check your food and cash balances in real time from your phone.

Download the app from the Apple App Store or Google Play and create an account.
Tap "Add Card" and enter your 16-digit EBT number and ZIP code to connect your account.
Your main dashboard will then show your current balances and recent transactions.

Benny also provides automatic cashback when you shop with your EBT card at participating stores like Walmart, Costco, and Walgreens.

3. Call Customer Service

Calling the 24-hour automated phone line is another way to check EBT balance in Colorado. The system can read your balances and recent transactions over the phone.

Dial the toll-free number at 1-888-328-2656 (TTY 1-800-659-2656).
Choose your preferred language from the initial prompts.
Enter your full EBT card number and PIN when requested.
The automated system will announce your SNAP food and EBT Cash balances, along with recent deposits and purchases.
You can press 0 to speak with a representative for further assistance, including requesting an interpreter. More information on this is available through the state's language-access details.

4. Check Your Last Store Receipt

Reviewing your most recent store receipt is a quick offline method for an EBT balance check in Colorado. You can also request a balance slip without making a purchase.

After a purchase, look for the "Remaining Food" and "Remaining Cash" lines printed at the bottom of your receipt.
If you are not buying anything, you can ask a cashier to perform a "Balance Inquiry." They will swipe your card and give you a printed slip with your current balances.
Discard old receipts once you have a new one with an updated balance.

5. Make an ATM Balance Inquiry

Performing a balance inquiry at an ATM is an option to check Colorado EBT balance. While you can use any Quest-branded ATM, some may charge a fee.

Use an online tool like the Allpoint locator to find a surcharge-free ATM near you.
Insert your EBT card, enter your PIN, and choose the option for a balance inquiry.
The screen will display your food and EBT Cash balances, and you can usually print a receipt.
If an ATM screen warns you about a surcharge, cancel the transaction and find a different machine to avoid the fee.

A state fee of 32 cents applies to each ATM transaction, even for a balance check at a surcharge-free machine.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks targeting EBT users are on the rise, making it more important than ever to be vigilant. Recognizing the different forms these scams can take is the first step in protecting your monthly food and cash benefits.

How EBT Benefits Are Stolen

Thieves use physical card skimmers on payment terminals to copy your card data. They also use digital phishing tactics, sending fake texts or emails to trick you into revealing your card number and PIN. Some scams falsely claim you must call a number to check EBT balance in Colorado, but this is a ploy to steal your information.

What To Do If Your Benefits Are Stolen

Immediately contact your county human services office to report theft. SNAP benefits stolen after December 20, 2024, cannot be replaced. However, cash benefits from certain programs may still be replaceable under state rules. Always perform an EBT balance check in Colorado through official channels to verify your account status.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday technical glitches can disrupt access to your benefits. Here are three common EBT card problems and the steps you can take to resolve them quickly.

Card Will Not Swipe, Insert, or Tap

A card that won’t scan is often physically damaged. The magnetic stripe or chip can get scratched, bent, or demagnetized from being near magnets, while exposure to water or extreme temperatures can also cause it to fail.

Gently clean the stripe and try a different payment terminal, as the card reader itself could be the issue.
Temporarily freeze your card using the ebtEDGE mobile app or Cardholder Portal while you arrange for a replacement.
Call EBT Customer Service at 1-888-328-2656 or visit your county office to request a new card.
Store your replacement card in a protective sleeve away from direct sunlight and magnets.

Forgotten or Locked PIN

For security, your card will automatically lock after four consecutive incorrect PIN attempts. It is also common to forget your PIN after long periods without using the card, especially if the number was complex.

You can reset your PIN anytime by calling 1-888-328-2656 or by logging into the ebtEDGE Cardholder Portal.
To avoid this, check Colorado EBT balance with your last receipt before making multiple PIN attempts if you are unsure.
Choose a unique four-digit code that is not your date of birth or address numbers.
Consider updating your PIN monthly as a safety habit, and never write it on the card itself.

Purchase Declined With an Available Balance

A decline can happen if you try to buy non-eligible items with SNAP benefits or if the wrong account type (SNAP vs. EBT Cash) is chosen at checkout. Sometimes a cashier may not separate items correctly, or a network timeout can cause the transaction to fail.

Before you shop, it's a good idea to check EBT balance in Colorado to avoid surprises at the register.
Separate SNAP-eligible items from other goods before checkout, or be prepared to pay for non-eligible products with another method.
If you were charged incorrectly, file a transaction dispute through customer service within 90 days and keep your receipt.
An EBT balance check in Colorado can be done with your latest receipt, the 24-hour phone line, or by linking your card to the free Benny app for real-time tracking.
For online shopping, confirm the retailer is USDA-approved to accept EBT payments online.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you check EBT balance in Colorado and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

EBT cards deliver benefits for the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs like Temporary Assistance for Needy Families (TANF). An EBT balance check in Colorado is a straightforward way to manage your funds, helping you budget effectively and avoid shortages. Knowing your available amount is a good habit for planning your shopping trips.

This guide explains the different ways to check EBT balance in Colorado, including how to check Colorado EBT balance using a mobile app or by calling customer service.

How to Check Your EBT Balance in Colorado

You can check your EBT balance in several ways. These include using the official online portal, a mobile app, calling the automated phone line, or checking your latest store receipt. You can also perform a balance inquiry at an ATM. Each method provides up-to-date information on your SNAP and EBT Cash funds to help you manage your benefits.

1. Use the ebtEDGE Cardholder Portal

Accessing your account through the state-approved website is a free way to see your current balances and transaction history. You can also use the portal to manage your card's security.

Go to the official EBT website and find the Cardholder Portal link, or go directly to the ebtEDGE site.
If it's your first time, choose "Register Here" and provide your 16-digit EBT card number to set up a User ID and password.
Once logged in, your home screen will display your SNAP and EBT Cash balances.
Click on "Transaction History" for a detailed review of your spending. You can also freeze your card if it is misplaced and unfreeze it when found.
Always log out after your session to protect your account information.

2. Download the Benny App

Using the Benny app allows you to securely check your food and cash balances in real time from your phone.

Download the app from the Apple App Store or Google Play and create an account.
Tap "Add Card" and enter your 16-digit EBT number and ZIP code to connect your account.
Your main dashboard will then show your current balances and recent transactions.

Benny also provides automatic cashback when you shop with your EBT card at participating stores like Walmart, Costco, and Walgreens.

3. Call Customer Service

Calling the 24-hour automated phone line is another way to check EBT balance in Colorado. The system can read your balances and recent transactions over the phone.

Dial the toll-free number at 1-888-328-2656 (TTY 1-800-659-2656).
Choose your preferred language from the initial prompts.
Enter your full EBT card number and PIN when requested.
The automated system will announce your SNAP food and EBT Cash balances, along with recent deposits and purchases.
You can press 0 to speak with a representative for further assistance, including requesting an interpreter. More information on this is available through the state's language-access details.

4. Check Your Last Store Receipt

Reviewing your most recent store receipt is a quick offline method for an EBT balance check in Colorado. You can also request a balance slip without making a purchase.

After a purchase, look for the "Remaining Food" and "Remaining Cash" lines printed at the bottom of your receipt.
If you are not buying anything, you can ask a cashier to perform a "Balance Inquiry." They will swipe your card and give you a printed slip with your current balances.
Discard old receipts once you have a new one with an updated balance.

5. Make an ATM Balance Inquiry

Performing a balance inquiry at an ATM is an option to check Colorado EBT balance. While you can use any Quest-branded ATM, some may charge a fee.

Use an online tool like the Allpoint locator to find a surcharge-free ATM near you.
Insert your EBT card, enter your PIN, and choose the option for a balance inquiry.
The screen will display your food and EBT Cash balances, and you can usually print a receipt.
If an ATM screen warns you about a surcharge, cancel the transaction and find a different machine to avoid the fee.

A state fee of 32 cents applies to each ATM transaction, even for a balance check at a surcharge-free machine.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks targeting EBT users are on the rise, making it more important than ever to be vigilant. Recognizing the different forms these scams can take is the first step in protecting your monthly food and cash benefits.

How EBT Benefits Are Stolen

Thieves use physical card skimmers on payment terminals to copy your card data. They also use digital phishing tactics, sending fake texts or emails to trick you into revealing your card number and PIN. Some scams falsely claim you must call a number to check EBT balance in Colorado, but this is a ploy to steal your information.

What To Do If Your Benefits Are Stolen

Immediately contact your county human services office to report theft. SNAP benefits stolen after December 20, 2024, cannot be replaced. However, cash benefits from certain programs may still be replaceable under state rules. Always perform an EBT balance check in Colorado through official channels to verify your account status.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday technical glitches can disrupt access to your benefits. Here are three common EBT card problems and the steps you can take to resolve them quickly.

Card Will Not Swipe, Insert, or Tap

A card that won’t scan is often physically damaged. The magnetic stripe or chip can get scratched, bent, or demagnetized from being near magnets, while exposure to water or extreme temperatures can also cause it to fail.

Gently clean the stripe and try a different payment terminal, as the card reader itself could be the issue.
Temporarily freeze your card using the ebtEDGE mobile app or Cardholder Portal while you arrange for a replacement.
Call EBT Customer Service at 1-888-328-2656 or visit your county office to request a new card.
Store your replacement card in a protective sleeve away from direct sunlight and magnets.

Forgotten or Locked PIN

For security, your card will automatically lock after four consecutive incorrect PIN attempts. It is also common to forget your PIN after long periods without using the card, especially if the number was complex.

You can reset your PIN anytime by calling 1-888-328-2656 or by logging into the ebtEDGE Cardholder Portal.
To avoid this, check Colorado EBT balance with your last receipt before making multiple PIN attempts if you are unsure.
Choose a unique four-digit code that is not your date of birth or address numbers.
Consider updating your PIN monthly as a safety habit, and never write it on the card itself.

Purchase Declined With an Available Balance

A decline can happen if you try to buy non-eligible items with SNAP benefits or if the wrong account type (SNAP vs. EBT Cash) is chosen at checkout. Sometimes a cashier may not separate items correctly, or a network timeout can cause the transaction to fail.

Before you shop, it's a good idea to check EBT balance in Colorado to avoid surprises at the register.
Separate SNAP-eligible items from other goods before checkout, or be prepared to pay for non-eligible products with another method.
If you were charged incorrectly, file a transaction dispute through customer service within 90 days and keep your receipt.
An EBT balance check in Colorado can be done with your latest receipt, the 24-hour phone line, or by linking your card to the free Benny app for real-time tracking.
For online shopping, confirm the retailer is USDA-approved to accept EBT payments online.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you check EBT balance in Colorado and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

EBT cards deliver benefits for the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs like Temporary Assistance for Needy Families (TANF). An EBT balance check in Colorado is a straightforward way to manage your funds, helping you budget effectively and avoid shortages. Knowing your available amount is a good habit for planning your shopping trips.

This guide explains the different ways to check EBT balance in Colorado, including how to check Colorado EBT balance using a mobile app or by calling customer service.

How to Check Your EBT Balance in Colorado

You can check your EBT balance in several ways. These include using the official online portal, a mobile app, calling the automated phone line, or checking your latest store receipt. You can also perform a balance inquiry at an ATM. Each method provides up-to-date information on your SNAP and EBT Cash funds to help you manage your benefits.

1. Use the ebtEDGE Cardholder Portal

Accessing your account through the state-approved website is a free way to see your current balances and transaction history. You can also use the portal to manage your card's security.

Go to the official EBT website and find the Cardholder Portal link, or go directly to the ebtEDGE site.
If it's your first time, choose "Register Here" and provide your 16-digit EBT card number to set up a User ID and password.
Once logged in, your home screen will display your SNAP and EBT Cash balances.
Click on "Transaction History" for a detailed review of your spending. You can also freeze your card if it is misplaced and unfreeze it when found.
Always log out after your session to protect your account information.

2. Download the Benny App

Using the Benny app allows you to securely check your food and cash balances in real time from your phone.

Download the app from the Apple App Store or Google Play and create an account.
Tap "Add Card" and enter your 16-digit EBT number and ZIP code to connect your account.
Your main dashboard will then show your current balances and recent transactions.

Benny also provides automatic cashback when you shop with your EBT card at participating stores like Walmart, Costco, and Walgreens.

3. Call Customer Service

Calling the 24-hour automated phone line is another way to check EBT balance in Colorado. The system can read your balances and recent transactions over the phone.

Dial the toll-free number at 1-888-328-2656 (TTY 1-800-659-2656).
Choose your preferred language from the initial prompts.
Enter your full EBT card number and PIN when requested.
The automated system will announce your SNAP food and EBT Cash balances, along with recent deposits and purchases.
You can press 0 to speak with a representative for further assistance, including requesting an interpreter. More information on this is available through the state's language-access details.

4. Check Your Last Store Receipt

Reviewing your most recent store receipt is a quick offline method for an EBT balance check in Colorado. You can also request a balance slip without making a purchase.

After a purchase, look for the "Remaining Food" and "Remaining Cash" lines printed at the bottom of your receipt.
If you are not buying anything, you can ask a cashier to perform a "Balance Inquiry." They will swipe your card and give you a printed slip with your current balances.
Discard old receipts once you have a new one with an updated balance.

5. Make an ATM Balance Inquiry

Performing a balance inquiry at an ATM is an option to check Colorado EBT balance. While you can use any Quest-branded ATM, some may charge a fee.

Use an online tool like the Allpoint locator to find a surcharge-free ATM near you.
Insert your EBT card, enter your PIN, and choose the option for a balance inquiry.
The screen will display your food and EBT Cash balances, and you can usually print a receipt.
If an ATM screen warns you about a surcharge, cancel the transaction and find a different machine to avoid the fee.

A state fee of 32 cents applies to each ATM transaction, even for a balance check at a surcharge-free machine.

Download Benny app to save on groceries

Get coupons from your favorite brands
Earn 1-3% cash back on SNAP and track your EBT balance
Get 1% cash back with the Benny Visa card and build your credit score

Download the app

How Can I Keep My EBT Card Secure?

Phishing and spam attacks targeting EBT users are on the rise, making it more important than ever to be vigilant. Recognizing the different forms these scams can take is the first step in protecting your monthly food and cash benefits.

How EBT Benefits Are Stolen

Thieves use physical card skimmers on payment terminals to copy your card data. They also use digital phishing tactics, sending fake texts or emails to trick you into revealing your card number and PIN. Some scams falsely claim you must call a number to check EBT balance in Colorado, but this is a ploy to steal your information.

What To Do If Your Benefits Are Stolen

Immediately contact your county human services office to report theft. SNAP benefits stolen after December 20, 2024, cannot be replaced. However, cash benefits from certain programs may still be replaceable under state rules. Always perform an EBT balance check in Colorado through official channels to verify your account status.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday technical glitches can disrupt access to your benefits. Here are three common EBT card problems and the steps you can take to resolve them quickly.

Card Will Not Swipe, Insert, or Tap

A card that won’t scan is often physically damaged. The magnetic stripe or chip can get scratched, bent, or demagnetized from being near magnets, while exposure to water or extreme temperatures can also cause it to fail.

Gently clean the stripe and try a different payment terminal, as the card reader itself could be the issue.
Temporarily freeze your card using the ebtEDGE mobile app or Cardholder Portal while you arrange for a replacement.
Call EBT Customer Service at 1-888-328-2656 or visit your county office to request a new card.
Store your replacement card in a protective sleeve away from direct sunlight and magnets.

Forgotten or Locked PIN

For security, your card will automatically lock after four consecutive incorrect PIN attempts. It is also common to forget your PIN after long periods without using the card, especially if the number was complex.

You can reset your PIN anytime by calling 1-888-328-2656 or by logging into the ebtEDGE Cardholder Portal.
To avoid this, check Colorado EBT balance with your last receipt before making multiple PIN attempts if you are unsure.
Choose a unique four-digit code that is not your date of birth or address numbers.
Consider updating your PIN monthly as a safety habit, and never write it on the card itself.

Purchase Declined With an Available Balance

A decline can happen if you try to buy non-eligible items with SNAP benefits or if the wrong account type (SNAP vs. EBT Cash) is chosen at checkout. Sometimes a cashier may not separate items correctly, or a network timeout can cause the transaction to fail.

Before you shop, it's a good idea to check EBT balance in Colorado to avoid surprises at the register.
Separate SNAP-eligible items from other goods before checkout, or be prepared to pay for non-eligible products with another method.
If you were charged incorrectly, file a transaction dispute through customer service within 90 days and keep your receipt.
An EBT balance check in Colorado can be done with your latest receipt, the 24-hour phone line, or by linking your card to the free Benny app for real-time tracking.
For online shopping, confirm the retailer is USDA-approved to accept EBT payments online.

Get 1-3% cash back on groceries and track your EBT Balance

Download the app

Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you check EBT balance in Colorado and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.

Frequently Asked Questions

SHARE

EBT cards deliver benefits for the Supplemental Nutrition Assistance Program (SNAP) and EBT Cash from programs like Temporary Assistance for Needy Families (TANF). An EBT balance check in Colorado is a straightforward way to manage your funds, helping you budget effectively and avoid shortages. Knowing your available amount is a good habit for planning your shopping trips.

This guide explains the different ways to check EBT balance in Colorado, including how to check Colorado EBT balance using a mobile app or by calling customer service.

How to Check Your EBT Balance in Colorado

You can check your EBT balance in several ways. These include using the official online portal, a mobile app, calling the automated phone line, or checking your latest store receipt. You can also perform a balance inquiry at an ATM. Each method provides up-to-date information on your SNAP and EBT Cash funds to help you manage your benefits.

1. Use the ebtEDGE Cardholder Portal

Accessing your account through the state-approved website is a free way to see your current balances and transaction history. You can also use the portal to manage your card's security.

Go to the official EBT website and find the Cardholder Portal link, or go directly to the ebtEDGE site.
If it's your first time, choose "Register Here" and provide your 16-digit EBT card number to set up a User ID and password.
Once logged in, your home screen will display your SNAP and EBT Cash balances.
Click on "Transaction History" for a detailed review of your spending. You can also freeze your card if it is misplaced and unfreeze it when found.
Always log out after your session to protect your account information.

2. Download the Benny App

Using the Benny app allows you to securely check your food and cash balances in real time from your phone.

Download the app from the Apple App Store or Google Play and create an account.
Tap "Add Card" and enter your 16-digit EBT number and ZIP code to connect your account.
Your main dashboard will then show your current balances and recent transactions.

Benny also provides automatic cashback when you shop with your EBT card at participating stores like Walmart, Costco, and Walgreens.

3. Call Customer Service

Calling the 24-hour automated phone line is another way to check EBT balance in Colorado. The system can read your balances and recent transactions over the phone.

Dial the toll-free number at 1-888-328-2656 (TTY 1-800-659-2656).
Choose your preferred language from the initial prompts.
Enter your full EBT card number and PIN when requested.
The automated system will announce your SNAP food and EBT Cash balances, along with recent deposits and purchases.
You can press 0 to speak with a representative for further assistance, including requesting an interpreter. More information on this is available through the state's language-access details.

4. Check Your Last Store Receipt

Reviewing your most recent store receipt is a quick offline method for an EBT balance check in Colorado. You can also request a balance slip without making a purchase.

After a purchase, look for the "Remaining Food" and "Remaining Cash" lines printed at the bottom of your receipt.
If you are not buying anything, you can ask a cashier to perform a "Balance Inquiry." They will swipe your card and give you a printed slip with your current balances.
Discard old receipts once you have a new one with an updated balance.

5. Make an ATM Balance Inquiry

Performing a balance inquiry at an ATM is an option to check Colorado EBT balance. While you can use any Quest-branded ATM, some may charge a fee.

Use an online tool like the Allpoint locator to find a surcharge-free ATM near you.
Insert your EBT card, enter your PIN, and choose the option for a balance inquiry.
The screen will display your food and EBT Cash balances, and you can usually print a receipt.
If an ATM screen warns you about a surcharge, cancel the transaction and find a different machine to avoid the fee.

A state fee of 32 cents applies to each ATM transaction, even for a balance check at a surcharge-free machine.

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How Can I Keep My EBT Card Secure?

Phishing and spam attacks targeting EBT users are on the rise, making it more important than ever to be vigilant. Recognizing the different forms these scams can take is the first step in protecting your monthly food and cash benefits.

How EBT Benefits Are Stolen

Thieves use physical card skimmers on payment terminals to copy your card data. They also use digital phishing tactics, sending fake texts or emails to trick you into revealing your card number and PIN. Some scams falsely claim you must call a number to check EBT balance in Colorado, but this is a ploy to steal your information.

What To Do If Your Benefits Are Stolen

Immediately contact your county human services office to report theft. SNAP benefits stolen after December 20, 2024, cannot be replaced. However, cash benefits from certain programs may still be replaceable under state rules. Always perform an EBT balance check in Colorado through official channels to verify your account status.

Other Common Issues with EBT Cards and How to Resolve Them

Beyond security threats, everyday technical glitches can disrupt access to your benefits. Here are three common EBT card problems and the steps you can take to resolve them quickly.

Card Will Not Swipe, Insert, or Tap

A card that won’t scan is often physically damaged. The magnetic stripe or chip can get scratched, bent, or demagnetized from being near magnets, while exposure to water or extreme temperatures can also cause it to fail.

Gently clean the stripe and try a different payment terminal, as the card reader itself could be the issue.
Temporarily freeze your card using the ebtEDGE mobile app or Cardholder Portal while you arrange for a replacement.
Call EBT Customer Service at 1-888-328-2656 or visit your county office to request a new card.
Store your replacement card in a protective sleeve away from direct sunlight and magnets.

Forgotten or Locked PIN

For security, your card will automatically lock after four consecutive incorrect PIN attempts. It is also common to forget your PIN after long periods without using the card, especially if the number was complex.

You can reset your PIN anytime by calling 1-888-328-2656 or by logging into the ebtEDGE Cardholder Portal.
To avoid this, check Colorado EBT balance with your last receipt before making multiple PIN attempts if you are unsure.
Choose a unique four-digit code that is not your date of birth or address numbers.
Consider updating your PIN monthly as a safety habit, and never write it on the card itself.

Purchase Declined With an Available Balance

A decline can happen if you try to buy non-eligible items with SNAP benefits or if the wrong account type (SNAP vs. EBT Cash) is chosen at checkout. Sometimes a cashier may not separate items correctly, or a network timeout can cause the transaction to fail.

Before you shop, it's a good idea to check EBT balance in Colorado to avoid surprises at the register.
Separate SNAP-eligible items from other goods before checkout, or be prepared to pay for non-eligible products with another method.
If you were charged incorrectly, file a transaction dispute through customer service within 90 days and keep your receipt.
An EBT balance check in Colorado can be done with your latest receipt, the 24-hour phone line, or by linking your card to the free Benny app for real-time tracking.
For online shopping, confirm the retailer is USDA-approved to accept EBT payments online.

Get 1-3% cash back on groceries and track your EBT Balance

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Track Your EBT Balance and Earn Cashback with Benny

Benny is a free app that helps you check EBT balance in Colorado and get cash back on eligible purchases at stores like Target, Walmart, Kroger, Costco, and others. To get started, link your EBT card to the app. After you make a purchase, scan your receipt with Benny and receive cashback on SNAP-eligible items.

Download Benny to take control of your spending and get more out of your EBT benefits.