Your EBT card provides access to benefits from the Supplemental Nutrition Assistance Program (SNAP) and potentially EBT Cash from programs like Temporary Assistance for Needy Families (TANF). To budget effectively and avoid shortages, it is wise to check Alabama EBT balance regularly. This simple step helps you manage your household resources. Knowing how to perform an EBT balance check in Alabama gives you control over your funds.

This guide explains the different methods you can use to check EBT balance in Alabama, from mobile apps to customer service calls.

How to Check Your EBT Balance in Alabama

You can check your EBT balance in several ways, including by phone, online, at an ATM, on your last grocery receipt, or with the Benny mobile app. Each method allows you to view your current SNAP food benefits and any EBT Cash funds available on your card, helping you stay informed about your household's resources.

1. Check Your Balance by Phone

Calling the toll-free customer service line is a direct way to check Alabama EBT balance.

1. Call 1-800-997-8888 or TTY 1-800-548-2546.

2. Follow the automated prompts for “Benefit Account Information.”

3. Enter your 16-digit EBT card number and your current 4-digit PIN when requested.

4. The automated system will read your available SNAP and EBT Cash balances.

You can also stay on the line to hear recent transactions or change your PIN. Live agents and multilingual support are available for languages including Spanish, Vietnamese, Chinese, and Arabic.

2. Use the Benny App

Using the Benny app provides a quick EBT balance check in Alabama right on your phone.

1. Download the app from the App Store or Google Play and create a free account with your phone number.

2. Tap “Add Card,” choose “Alabama,” and enter your 16-digit EBT card number and ZIP code to sync your balance.

3. Your home screen will then display your current SNAP and EBT Cash totals.

Benny also offers cash back on eligible EBT purchases at many stores, including Walmart, Costco, and Walgreens.

3. Go to the Online Cardholder Portal

Accessing the official ConnectEBT website allows you to check EBT balance in Alabama from a computer.

1. For first-time use, create a user account with your Social Security number, date of birth, and card number. You will also create a user ID and password.

2. Returning users can log in with their user ID and password.

3. Your account dashboard will show your current SNAP and EBT Cash balances at the top of the page.

You can also use the “Transaction History” link to review past purchases and withdrawals.

4. Review Your Last Store Receipt

Checking your most recent grocery or retail receipt is a simple way to see your remaining funds after a purchase.

Look at the bottom of the receipt from any EBT transaction. It will list your remaining SNAP food balance and any available EBT Cash balance.

5. Make an ATM Inquiry

Visiting an ATM is another option for checking your EBT Cash balance and making withdrawals.

1. Insert your EBT card at an ATM that displays the Quest® or Cirrus® logo.

2. Enter your PIN, choose “Balance Inquiry,” and then “Checking.”

Many ATMs in the MoneyPass and Allpoint networks are surcharge-free for EBT inquiries. You can find a nearby machine using an Allpoint locator. If no fee warning appears on the screen, the inquiry is free.

Be aware that some ATMs only show your EBT Cash balance, not your SNAP funds. If this happens, you can confirm your SNAP balance at a grocery store checkout or by using the Benny app.